Arrived onsite to replace faulty console. Replaced console and tested. Ran upper and lower ovens. Unit is now functioning properly. Job complete

Arrived onsite for refrigerator slow ice production. Upon arrival inspected unit. Found a few batches worth of ice in the bucket . Ran harvest and passed and filled as designed. Spoke with customer and confirmed unit does produce just not quickly. Notified customer of harvest cycle and time frame. Will take 3 days with no use to fill the ice bucket. Called tech line for assistance to confirm. Spoke to Cliff SR#7735312108. Confirmed unit is functioning as designed. Job complete

Arrived on site to test unit for right front burner not igniting. Test unit and found burner head not sitting correctly. Secured burner head test unit and unit test good job complete.

Arrived on site to test unit for light not working. Test unit and found shorted light sockets. Replaced lights test unit and unit test good job complete.

Arrived on site to replace module. Replaced module test unit and unit test good job complete.

Arrived on site for washer not cycling through spin correctly. Upon arrival confirmed issue. Found f7e1. Found cam had come loose from gearcase. Tighten down cam and found unit functioning as designed with no leaks call complete

Arrived on site for dishwasher not draining. Upon arrival confirmed issue and found F9e1. Upon further inspection I found that the drain hose had been clogged from backflow to the disposal. Cleared debri and found unit functioning as designed with no leaks. Call complete

Arrived on site for range not heating correctly. Upon arrival confirmed issue and found f6E1 in diagnostics. I found control failing to send correct power to bake element during preheat and sensor out of manufacturing specs. Replaced control and sensor. Reassembled and tested unit and found no failures. Call complete

Arrived on site and replaced strike and catch to resolve dryer door popping open. Tested and verified door is sealing tight. Call complete.

"Arrived on site to follow up on refrigerator that was not cooling. Examined unit and found it was wobbling if you even touched it. I examined the cabinet and found it slightly bulging. Opened doors and found gaps all over the liner, allowing air to infiltrate. Found massive air gap in bottom right corner by door hinge, where lower horizontal million appears to be shifted left, tucked into liner, and gapping on the right, possible due to damage. Unit is non repairable due to cabinet damage / gapping. Called into tech line and reported findings. SR7735314570. Also reported with trade partners. Call complete."

"Arrived on site to diagnose dishwasher that was throwing an F8E4 error, float switch. Removed toe kick and checked float, found tray full of water. I dumped the water out shr checked for source of leak. Repeated vent gasket, and also found tub was not squared. Unit does have the updated heater, and I did not see water coming from heater. Adjusted level and square of unit. Tested and verified no further drips coming out. Call complete."

Arrived on site for washer making a weird noise. I inspected the unit and work area. I found the actuator has come out of the cam loop. I reinstalled the acutuator arm back into the cam loop and clipped it into place. I calibrated the unit and ran a diagnostics cycle. I found the unit is now working as designed. Job complete.

"Arrived on site for ice machine leaking. Customer stated the drain hose came out and the line is leaking at the wall valve. I tightened the wall valve and ensured it is no longer leaking. I reinstalled the drain hose with a new hose clamp to ensure it does not come off anymore. I ran the unit and found it filling and draining properly, with no more leaks. Job complete."

"Arrived on site for range, inspected unit snd work area. House was vacant. Install new panel. Job completed."

Arrived on site to install previous diagnosed part under a one year warranty. I gained access to and replaced the tod I reassembled the unit and tested it. I found it heating and working as designed. Job complete.

Arrived on site for noise complaint. Adjusted back cover tested unit unit working as designed.

Arrived on site for a wall oven that has a dented door. Inspected unit and work area. Confirm to the customers complaint and replace the outer door and name badge and tested the unit. To work and operate as designed. Call complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Disassembled the evaporator section and found the heater connector from the freezer harness not connected onto the heater. Fixed the connection and went ahead and replaced the evaporator thermistor due to the prior technician advising that that was open. Reassembled the unit and the unit began to cool and operate as designed. Call complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and tested the unit. The unit still will not power on. Grand access to the filter board and found the fuse blown. Replaced the fuse and tested the unit again. The unit began to work and operate as designed. I tested the unit on a one minute cycle with water inside the cabinet and found the unit heat up and operate as designed. Call complete.

"Arrived on site to diagnose oven that had some damage due to melted foil. Examined unit and took pictures if cavity bottom. Called tech line and provided photos, SR7735312444. Unit is non repairable due to liner coating being affected. Advised customer that foil can only be used on racks with a 1 inch gap on both sides, per page 6 of the use and care guide. Unit is usable, damage is cosmetic in nature only. Advised customer of non repairable state. Call complete."

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, dry dryer, and coupler. Charge the unit up with 125 psi of nitrogen in the unit health pressure for 15 minutes. Vacuumed down the unit and found the pressure hold for another 15 minutes. I charged a unit up with 56 g of R600 and tested the unit. I found the unit cooling and operating as designed. Call complete."

Arrived on site to install legs and kickplate. Installed both legs and kickplate test unit and unit test good Job complete.

"Arrived on site. Removed thermistor harness in freezer section checked continuity oh thermal fuses one passed the other to neutral failed diagnosed a defective harness,replaced harness ran diagnostics all fans powered on . Unit passed all other diagnostic test"

Arrived on site for washer not allowing lid to shut properly. Upon arrival confirmed issue and found hinge had broken through lid mount cuasing lid not to evenly shit and activate lock. Replaced lid. Found unit working as designed. Call complete

Arrived on site to diagnose a washer that is not responding to user input. Found ui malfunctioning and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to diagnose a refrigerator that is not cooling properly. Found leak at connection at compressor. Repaired refrigerant leak and pulled vacuum. Charged unit with refrigerant and all is working properly at this time. No water hooked up to unit.

Arrived on site to diagnose a dryer that is not heating on high setting. Found temp switch failed and replaced it. Tested unit and found all is functioning properly at this time.

"Arrived on site for washer, inspected unit and work area. CX complaint was unit not work properly. Tested in diagnostics and no error codes where present. Tried running a diagnostics cycle and only drain pump was coming on. I replaced the control and retested and its now operating as designed. No leaks where observed during service. Job completed."

Arrived on site to install both evaporators. Vacuumed the system and charged it up with 6.0 oz of R134. Advised CX to let it cool for 24 hrs before using. No leaks where observed during service. Job completed.

"Arrived on site for range, inspected unit and work area. Installed part ordered by previous tech. Tested and unit is now operating as designed. No leaks where observed during service. Job completed."

"Arrived to instal previously diagnosed and ordered parts. I found the heating element and thermistor could both be read and shown in circuit. During inspection I found the control had a burnt odor and removed and replaced it. I tested within service mode and all functions were present, including line VAC to the element. The thermistor also read within specifications for the internal temperature of the unit. I removed residual ice from within the evaporator and advised the customer on the importance of ensuring the doors are fully closed to prevent air leaks into the chassis. No leaks observed during service."

"Arrived to inspect vibration. I found the lower air duct would vibrate and I applied sound deadening pads provided by the MFG to the lower duct. I also found the high side discharge line to the condenser would vibrate and cause a low frequency rattle and I applied sound deadening material to it as well. Operational test good, no leaks observed during service."

"Arrived onsite for WAS FLASHING F3 F5 WASN'T FINISHING A CYCLE, STOPPED MID CYCLE WITH WATER INSIDE AND FLASHED ER. Upon arrival ran diagnostics and got F5-E1 lid switch lid is up, F8-E6 water hazard, F5-E3 lid will not unlock, F2-E1 UI stuck button. Ran load test for all components and all test passed. Ran a quick cycle and the unit operates correctly. I believe the lid was not closed correctly and not allowing cycle to proceed/ complete. Unit is operating as designed. No leaks present at this time.

Arrived onsite for continued issues for refrigerator not cooling. Upon arrival inspected unit and found entire evaporator from about 4 inches around heater was iced up. All area around heater is perfectly thawed. Removed all ice from evaporator and dried evaporator. Test unit and all components operate correctly. I believe that all ice from previous repair was not completely removed causing ice to continue forming on evaporator. Explained to customer if there is an intermittent defrost issue that we may need to replace control. Customer will monitor unit.

Arrived onsite for LEAKING WATER IN THE ICE TRAY- FREEZING EVERYTHING UP IN THE ICE BIN. Upon arrival inspected unit and found water fill cup on ice maker is blocked with ice causing water to overflow over the top of ice cup into the ice bin. Cleared ice from icemaker fill cup. Test unit and unit is operating correctly.

Arrived onsite for ice smelling. On inspection there was a gel like substance in the ice cube tray. Clean it up in checked the supply line in the water had a film on it once we filled a pitcher up. Customer is going to call the water softener company and have do a inspection on their system.

Arrived on site for a refrigerator with no ice production. Upon inspection I found that door harness was good. I double checked the splice done by other tech and found it good. I ran a ice harvest test and found that the ice maker would not harvest. I installed new ice maker and tested unit and found unit operating as designed

Arrived on site for a refrigerator that is not cooling. Upon inspection I performed and amp draw test and found the compressor pulling 0.6amps. I then moved on to charging the evap fan and I found that the cabinet developed a none repairable crack in it. See photos. Job complete

"Arrived on site for washer needing previously diagnosed gear case, wash plate, cam, and hub drive. Upon arrival installed required parts and reassembled and tested unit and found washer fully functioning as designed with noises leaks or failures. Call complete"

Arrived onsite for warmer drawer knob broken. Upon arrival inspected unit. Tested switch and was still working. Found failed knobs was the only issue. Tested unit and unit is now functioning properly. Job complete .

Arrived onsite and installed inner door. Unit is now operating as designed. All checks good.

Arrived on site for washer vibrating and not spinning load out properly . Ran diagnostics got off balance load and suds error codes . Unit passed diagnostics test. Did find one of the front leveling feet wasnt locked in and causing unit to vibrate during spin cycle . Readjusted foot . Reran diagnostics and drain and spin cycle . All checked normal. No water leaks detected at time of service. Job complete

Arrived on site to replace spray arm. Spoke with chase and just charge customer for part. Job complete.

Arrived onsite for dryer taking multiple cycles to dry one load of laundry. Upon arrival inspected unit. Found poor airflow. Inspected exit port on exterior of home and was completely clogged. No air escaping. Took pic. Notified customer that they would need their duct/ventilation cleared. Unit does tumble and heat. Job complete .

Arrived on site and relaxed cooktop grates from previous diagnosis. Unit working as designed. Job complete.

Arrived onsite for range with center burner not igniting. Upon arrival inspected unit. Found center burner not sparking but was clicking. Inspected further and found loose connection at igniter module. Secured connector. Tested and all burners are functioning. Took pic. Job complete

"Arrived on site. Found frost forming only on inlet of evaporator checked low side pressure diagnosed a refrigerant leak,replaced evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good."

Arrived on site for no ice. Icemaker not running through a forced cycle diagnosed a defective icemaker replaced defective icemaker ran harvest test passed filled with water.

"Arrived on site to diagnose range with issues with knobs. On arrival customer showed me that several of the knobs were loose and almost impossible to turn. Found 2 knobs shafts were broken, and 3 had slipped the collars out. Replaced all 5 knobs and tested. Verified all working as designed. Call complete."

Arrived on site for a range that has a dentist side panel. Inspected unit and work area. Did confirm the customers complaint and found that the left side panel had been dented. Replaced the side panel and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site and set washer into a diagnostic cycle and little latch is working properly and a completed diagnostic cycle. Started washer on the normal cycle and lid latch Works properly again and observe cycle for 15 minutes. Discussed experience with RV park owner and they said they saw something metal in the latch originally. This may have been some pocket debris keeping it from working properly but it has since been removed by an unknown person and washer is not working, job complete"

"Arrived on site and inspected dryer and found it is heating properly but there is no airflow Showing on air flow meter. Removed vent hose from rear of dryer and airflow has returned. Recommend it to homeowner that vent to the exterior of the home we cleaned/cleared by a service before dryer is used again, job complete"

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the control and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for a refrigerator that is not keeping things frozen in the right freezer section. Inspected unit and work area. The customer advised that when he puts the right side freezer at zero, the unit freezes everything in there and everything works properly. However, when he puts the unit at 10?F, his ice cream begins to thaw And soften. Took a temperature of the right hand side freezer and found the freezer sitting at 11?F indicating proper temperature. I did explain to the customer that higher temperatures in the freezer can cause the ice cream to soften but that it will not cause his other items to thaw out. I told him that it may take longer for items to freeze inside that freezer and advised him to put that freezer back down to 0?F. Otherwise, the unit is working as designed. Call complete."

"Arrived on site to diagnose refrigerator that is not producing any ice. Cycled icenaker and heard it fill, but no water was in the mold. Pulled out refrigerator and found water on the ground. Checked hoses and found the push fitting missing on the icemaker valve with hose disconnected. Replaced valve due to missing fitting. Tested unit and verified proper fill with no further water leaks present. Call complete."

Arrived on site to test unit for loud noise. Test unit and couldnt duplicate problem. Customer had a video but it sound like unit rattling. Could not find any damaged to unit job complete.

Arrived on site to replace front door panel and name plate and brackets. Replaced all parts test unit and unit test good job complete.

Arrived on site to test unit for dented door. Found damaged door replaced door test unit and unit test good job complete.

"Arrived on site for dishwasher, inspected unit and work area. Gained access to heater element and replaced with new and improved one. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."

Arrived on site for to install previous diagnose parts. I replaced the left front and rear valves. I replaced the regulator. I double checked the orfice spuds and found them all correct. I reassembled the unit and tested it. It is working as designed. Job complete.

"Arrived on site to inspect refrigerator with condensation in the unit. Upon further inspection, I found condensation built up on the mullion. I found the right RC door gasket is torn. I removed and replaced the gasket and using my heat gun, I shaped the gasket to mold to the door and chassis. Tested door operation and found it sealing properly. No water leaks observed during service, job completed."

Arrived on site to replace previously ordered parts for refrigerator. Upon inspecting unit found icemaker thermistor wires pinched in-between ice compartment base and top cover breaking wiring. Also noted fill heater ohmed out properly and is recieving proper voltage. Replaced icemaker and lubricated freezer rails. Tested unit and found all is functioning properly at this time. Job is complete and no other parts were needed. No leaks were found at time of service.

"Arrived on site to inspect oven not heating properly. Upon further inspection, using my multimeter, I placed my thermal lead in the center of the middle rack and tested temps on Bake at 350 degrees. After documenting temps, I found the average temp is 345.6 degrees. I advised the customer of my findings and no repairs needed at this time. Job completed."

Arrived on site for rains and not allowing auto clean functions work and showing an F5e1 code. Upon further inspection found that the latch motor was failing and was able to replace motor and found unit functioning as designed with no errors. Call Complete

"Arrived on site. Diagnosed a defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the right RC door gasket, FC door and gasket. I used my heat gun to shape the gaskets and tested. The right RC door and FC door are closing and sealing properly. No water leaks observed during service, job completed."

"Arrived on site to test unit for not spinning. Found run cap was faulty. Replaced run cap, unit completed diagnostics with no issues. No leaks detected. Job complete."

"Arrived on site to test unit for not starting wash cycles. Found both blue and black wires to drain pump broke from molex connection. Fixed wiring using butt connections, unit now working as designed. No leaks detected. Job complete."

Arrived on site and replaced previously diagnosed control. Verified control was needed as relay for light was burnt. Unit now getting proper voltage to light but light is bad. Advised customer new bulb would be needed. Job complete.

"Arrived on site to test unit for not washing. Found error code f4e4(wash motor not engaging). Verified motor receiving proper voltage(120vac). Replaced wash motor, unit now working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for no cold water and intermittent hot water. Found valves were clogged restricting water flow. Replaced valve, unit completed diagnostics with no issues. No leaks detected. Job complete."

"Arrived range middle burner does not fully ignite. Upon arrival,test unit and only a small portion of center burner lights. Need to replace burner head. Replaced burner head W11435660. Test unit and unit now operates correctly. No leaks present at this time. Job complete"

Arrived on site and replaced damaged top panel. Unit working as designed. Job complete.

"Arrived on site to test unit for damaged lid. Found RR corner broken preventing lid from latching and preventing unit from starting/completing cycles. Replaced lid, unit working as designed. No leaks detected. Job complete."

"Arrived on site and replaced leaking valve diagnosed by previous technician, job complete"

"Arrived on site to test unit for loose handle. Tightened retention screws, unit working as designed. Advised customer against use of foil on bottom to prevent damage. No leaks detected. Job complete."

Arrived onsite for Knocking or Rattling Sound. Upon arrival test unit and noticed a couple different sounds. 2 are the normal sounds of basket tumbling and motor turning. The odd noise is coming from the bottom panel of unit. Found rattling coming from between idler support bracket and panel. Installed 1 padding to eliminate the vibration. Test unit and unit is operating as designed. Job complete

Arrived on site to install previously diagnosed part. Upon arrival I installed new door and used my heat gun to get the door gasket to seal up well. Job completed

Arrived on site to install previously diagnosed parts. Upon arrival I installed new pump and tested unit and found unit operating as designed no leaks job complete.

Arrived onsite for a dryer that is not heating. Upon inspection I found that there was only 120v at the wall. Upon further inspection I found that the breaker had propped Partially. I reset the brakes and found that voltage then returned to normal 240v. I tested the unit several time and one with the customer present and found that the unit is now operating as designed. Job complete.

"KRFF507HPS03 Arrived to inspect cooling issue. The customer advised me that the unit took four days to cool. I tested temperatures and found the FC at 8?F and the RC at 34. Gaining access to the lower unit area, I could hear a moderate surging of refrigerant within the system and thermography revealed a large, but even temperature drop of 20?F from the high side discharge of 136? to the condenser entry point of 116?, likely denoting a low charge. I entered the system and found high side at 81psi and the low in 13 of vacuum with probable confirmation of the charge issue. I evacuated the system and then vacuumed to 410 microns and monitored. The vacuum very slowly inclined and I suspected moisture within the system and re-vacuumed for an additional 20 minutes. This time the vacuum held and I charged with the MFG prescribed 56g of refrigerant. The unit started cooling and the high side heat was better balanced and as expected for this chassis. I found the ice bin gasket was badly folded in at the inner edge and after flipping the gasket, found the ice maker housing fascia was not fully seated. I squared and leveled the chassis and tested. Operational test good, no leaks observed during service."

"Arrived onsite for washer leaking. Upon arrival inspected unit. Customer stated has happened approximately 4 times in the last 6 months, not all the time. A small puddle end up on the left front corner of the unit. Last time was washing a medium to large blanket. Put unit in diagnostics and found no stored error codes. Ran auto test and passed. Ran normal load and no signs of leaking. Drained and inspected. No signs of leaks present. Instructed customer on proper loading and load size. Also discussed HE detergent use and amount. Out of balance \overload along with excessive detergent use may have caused the issue."

"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new control, upon further inspection I found that the leak was due to the water inlet valve housing leaking. I replaced the valve and tested unit several time and found that the leak was gone. Job complete."

Arrived on site for a dishwasher that has a dented door. Inspected unit and work area. Did confirm the customers complaint and found that the outer door had been dented and damaged. Replaced the outer panel and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for refrigerator not making ice. Upon arrival found the bucket was partially full but found that power was intermittent icemaker indicating a failing high-voltage control board. Replace control found unit cycling as designed. Call complete

"Arrived on site for a refrigerator with condensation on the mullion. Upon arrival I found there was no connection but the customer assured me that the unit was Building up, condensation dripping down Onto the freezer door, and floor. Upon further inspection I found that the damper was working and no ice on the evap.. I then replaced the door gaskets. And made sure the unit was leveled. Job complete"

Arrived onsite and repaired dishwasher by replacing the ui control due to some water damage. Ensured good seal and notified customer about water resistance vs water proof of the console and the steam cycle causing condensation on the granite. Advised customer on repair.

Arrived onsite and installed the control and tested a preheat. Unit is now operating as designed. All checks good. Advised customer on repair.

Arrived onsite and found unit adequately defrosted. Completed sealed system repair installing the compressor with a dye drier and access valve and the evaporator with heater assembly using the appropriate lokring joints for the aluminum Connections. Verified heater shorted on failed evap assembly. Pulled vacuum for 20 minutes. Vacuum held. Charged unit with 42g of r600a. Hooked up water connection and leak checked. And plugged unit in. Compressor and evap fan are running as designed. Advised Mr. on completed repair. All checks good.

"Arrived on site and found gearcase had failed and leaking oil and water all over the place . Replaced gearcase , hub, actuator ,cam ,belt . Ran calibration and diagnostics wash tests. All checked normal. No water leaks detected at time of service. Job complete"

"Arrived onsite to replace control. Replaced control and tested unit . Unit still triggering LE error. Contacted office, Will reach out to customer."

Arrived on site for a range with a loose door handle. Upon arrival I found the handle hanging by one screw. I replaced the handle and made sure the screw were tightened properly. I tested the handle/door and found them good. Job complete.

Arrived onsite and rediagnosed as slipping lower hinge peg. After replacing door and gaskets repaired slipping hinge peg by installing a locking pin. Advised customer on repair. All checks good.

WFG550S0LZ1 Arrived to inspect error. I verified the F1E0 and it would not go away and then removed and replaced the control. The issue was resolved and the unit operated as designed. No gas leaks detected during service.

Arrived on site to diagnose a cooktop with a burner not lighting properly. Found ignitor out of alignment and reset it to proper position. Tested unit and found all is functioning properly at this time.

Arrived on site to diagnose a trash compactor that is not stopping. Found on/of switch contacts failed and swotch will need to be replaced to complete repairs. ordrng 1 W10813586 (Switch off)

"Arrived on site for cooling complaint. Found fresh food evaporator heavily incased in ice,found deli ui unresponsive,broken wire on deli harness. Ran diagnostics loud noise from damper diagnosed unit will need a new deli harness,fan harness,damper and drain pan. Job will need 2 hrs ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Fan harness) and 1 WPW10248595 (Damper) and 1 W11170612 (Deli harness)

"Arrived on site to diagnose dishwasher that is not cleaning dishes. Ran unit and found wash motor is not coming on, and has an error code for wash motor. Unit has no model tag on it. Got with SR and traced the wash motor through control part #W10834738. Correct wash motor needs to be ordered, W11025157.Ordered sump and motor. ordrng 1 W11025157 (Sump and Motor Assy) and 1 W10906426 (Control)"

"Arrived on site for kitchen aid icemaker over producing. I spoke to the customer and found out the unit is no longer producing ice. I inspected the recirculating pump and found the harness and motor corroded, I checked the control for dc output and found none. The unit needs a pump, harness, and control. ordrng 1 2313702 (Re-pump) and 1 WP2310092 (Harness)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I went to test temps in the FC and RC section is and found both warm. I pulled the unit out and found the compressor operating. Tested amp draw and found it at .39amps. Customer advised that they had another repair company service the unit and they replaced the FC evap motor harness, hv control and dual valve and the back of the unit. I advised the customer that the unit needs a sealed system repair consisting of the compressor, UV dye drier and access valve. No water leaks observed during service and unit left unplugged for safety; ordrng 1 WPW10507886 (Compressor kit) and 1 W11256565 (Evaporator) and 1 W10143759 (UV dye drier) and 1 TJ90SF8404 (Access valve) and 1 CNOTE (2HR JOB)"