Service History 260 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Georgetown, TX 78626

Gerry C

Job Details: 12/20/2022

"RC 6.19 K, FC 21.86 K, IB 14.58 K. I then tested the RC thermistor with a thermocouple placed within the vents at the thermistor mounting point and it registered 41?F and after several minutes climbed to 44, which was within a degree of the prior replaced thermistor. Using thermography and two other meters, I verified accuracy of the thermal test and readings. The only solution to the issue is to move the thermistor out of the housing and more into the actual chambers moving air. I will be contacting the customer later in the day to check progress. No leaks observed during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Canyon Lake, TX 78130

Matthew

Job Details: 12/20/2022

"Arrived onsite for dishes not drying. Upon arrival inspected unit. Ran through diagnostics and found no stored error codes and components functioning properly. Customer stated during last wash unit is now working better. Noticed rinse aid was empty. Notified customer and customer stated has used rinse aid but feels its not beneficial. Instructed customer on use per use and care. Instructed need for hot water supply at minimum 120 degrees, continual use of rinse aid, and proper loading of dishes. Customer will monitor. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Austin, TX 78738

Scott

Job Details: 12/20/2022

Arrived on site for ice maker dripping . Ran diagnostics and found flex tray is not ejecting cubes properly causing water to overflow into bucket . Replaced IM. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Harker Heights, TX 76548

Jonathan M

Job Details: 12/20/2022

Arrived on site for a range that has no power. Inspected unit and work area. Confirmed the customers complaint and gained access to the terminal block. Found no voltage going to the unit. Check the breaker for the unit and found that it had been tripped. Check the entire backside of the unit to ensure no wires were grounding and did not find any grounded wires. Plug the unit in and the unit began working operate as designed. Tested all burners and oven and found no failures or the breaker tripping. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Pflugerville, TX 78660

David Z

Job Details: 12/20/2022

Arrived on site to diagnose refrigerator making a loud clicking noise at random. Customer showed me a video of the noise coming from back of unit. Tested damper control and could hear door gears clacking. Replaced damper and retested unit. Verified all working as designed with customer present. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Georgetown, TX 78628

Lou

Job Details: 12/20/2022

"Arrived on site to install previously diagnosed and ordered part. Due to the right RC door being damaged, I removed and replaced the door and installed the nameplate. Leveled the unit and tested door operation and unit is operating as designed. Builder signed for the ticket and I recommended leaving the right RC door closed for the remainder of the day to allow the door gasket to mold to the chassis and all gaps close up. No water leaks observed during service, job completed."

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Andice, TX 78628

Lou

Job Details: 12/20/2022

"Arrived on site to inspect cooktop knobs difficult to turn and a gap on the countertop. Upon further inspection, I found a gap in the countertop on the left upper corner area. When I went to test the cooktop burners, I found the left three knobs difficult to turn. I removed the cooktop to gain access to the valve manifold and found it pushed downward. I adjusted the manifold and reassembled the unit and tested. Unit is operating as designed. I adjusted the installation as well and advised the customer of my findings and repairs. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Buda, TX 78610

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected washer and found saved error code F781, inspected motor assembly and replaced capacitor and motor still will not run. Actuator is also not running. Found connector to actuator is not on properly and after resetting harness connector washer will now work properly, Discussed correct loading for this model and detergent usage for load and go. This is the first high-efficiency washer this customer has owned. job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78750

David S

Job Details: 12/20/2022

Arrived on site to replace the heating element according to service pointer W11540964. I verified the model and serial number fall in range for the pointer. I installed the new heating element according to the service pointer. I tested the unit and found it working properly. Job complete.

We serviced a

KITCHENAID RANGE

Model KFDC506JSS00

Near Austin, TX 78732

David S

Job Details: 12/20/2022

"Arrived on site to install previous diagnose parts. I replaced the oven door hinges, the inner panel, both the left side lights, and the two cook top burners. I reassembled the unit and tested it. It is now working as designed. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near San Marcos, TX 78666

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected washer and found it is in the middle of an apartment, no water hook ups are available only power. Found washer is displaying F6 E3 when his cycle is started. Spoke with tech line, washer does not have a motor control discussed on tech sheet. Tech line recommended replacing main control board. Also confirmed motor windings on stator are within range according to tech sheet, Job complete7735310263"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near New Braunfels, TX 78132

Andrew

Job Details: 12/20/2022

Arrived on site and replaced previously diagnosed UI. Customer stated unit has not leaked. Found no signs of any leaks. Unit working as designed. Job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFP02

Near New Braunfels, TX 78130

Andrew

Job Details: 12/20/2022

"Arrived on site and replaced previously diagnosed fill tube, ice maker and hinge cover with switch. Unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near San Marcos, TX 78666

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected oven and found Calibration is needed after resetting control panel connections oven is now working properly, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near New Braunfels, TX 78130

Andrew

Job Details: 12/20/2022

"Arrived on site and replaced previously diagnosed splutch, belt and actuator. Unit working as designed. No leaks detected. Job complete."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near New Braunfels, TX 78130

Andrew

Job Details: 12/20/2022

Arrived on site and replaced previously diagnosed wash motor. Unit now working as designed. No leaks detected. Job complete.

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Austin, TX 78738

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for oven not getting to temp. Test unit and found AVERAGE temp at 356? when set at 350 job complete.

We serviced a

MAYTAG OVEN

Model CWG3100AAS

Near Taylor, TX 76574

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose an oven that is not heating. Found bake ignitor faulty and replaced it. Also noted when ignitor failed it damaged control. Ordering control and return date set; ordrng 1 WPW10201912 (Control)

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HEP

Near Driftwood, TX 78619

Luis

Job Details: 12/20/2022

"Arrived on site for no cool. Ui unresponsive,evaporator fan and damper operating,ui shows correct high temperatures. Gained access to compressor compartment no power to condenser fan or compressor diagnosed a defective main control. ordrng 1 12002610 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Bertram, TX 78605

Kimo

Job Details: 12/20/2022

Arrived on site for a range oven that is not heating. Upon inspection I found that the bake and broil elements showed good resistance. I the put the unit in back and tested for voltage into the bake element and found nothing i checked that the incoming voltage was good a found 240v. I am ordering the control. ordrng 1 W11594224 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS2

Near Bertram, TX 78605

Kimo

Job Details: 12/20/2022

"Arrived onsite to install previously diagnosed part. Upon arrival I installed the new gas valve. But could not test unit because the gas fitting for the gas line was stuck in the old valve. Customer will get new gas fitting to complete call

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near Canyon Lake, TX 78132

Andrew

Job Details: 12/20/2022

Arrived on site to test unit for not draining properly. Customer has two identical washers with dryers stacked on top. Recommend 2man on return visit. ordrng 1 W11458345 (Pump)

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GS0

Near Lakeway, TX 78734

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for upper rack falling. Test unit and found broken right track. Will order new track. ordrng 1 W11259786 (Right track)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KWH0

Near Austin, TX 78733

David S

Job Details: 12/20/2022

Arrived on site for KitchenAid dishwasher flashing lights. I inspected the unit and work area. I found water in the float switch tray. I ran a diagnostics cycle and found the water valve leaking. ordrng 1 W11434044 (Inlet valve)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Georgetown, TX 78626

Vincent

Job Details: 12/20/2022

"Arrived on site for washer, inspected unit and work area. Arrived to install previously diagnosed parts. Installed new lid and was in the presses of installing the other parts ordered but was unable to remove wash plate. I was not sent with a wash plate and did not continue to try and remove it. I will order new wash-plate and water valve and wash-plate puller. ordrng 1 W10902814 (Wash plate) and 1 W11165546 (Valve) and 1 Washplatepuller (Washplate puller)"

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Austin, TX 78738

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for damage panel. Found scratches on front panel ; ordrng 1 W11444496 (Console) and 1 W10839793 (Nameplate)

We serviced a

WHIRLPOOL MICROWAVE

Model JMC2427LL00

Near Spicewood, TX 78669

Scott

Job Details: 12/20/2022

Arrived on site for microwave not operating . Found door not making contact left side . Have to push door and hold for unit to start . Ordering hinges rails and interlocks inner door. Call to set return ; ordrng 1 W11312229 (Bottom trim) and 1 W11555168 (Harness) and 1 W11235470 (Rail left) and 1 W11235471 (Rail right) and 2 W11319474 (Hinge)s and 1 W11328749 (Door inner)

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS3

Near Round Rock, TX 78681

Maurice R

Job Details: 12/20/2022

Arrived onsite to install previously diagnosed parts. Installed the icemaker was going to install the center guide (rail) and found that they are riveted in. Will setup another call to bring a rivet gun to install the rail.; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS1

Near Austin, TX 78717

Maurice R

Job Details: 12/20/2022

Arrived onsite for burner not igniting. On inspection found the ignitor was sparking downward. Ordering the part W11453920. No gas leaks detected during service. Customer has a concession # under entitlement. ; ordrng 2 W11453940 (Ignitor)s and 2 W11453920 (Ignitor)s

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5236BDS0

Near Leander, TX 78641

Maurice R

Job Details: 12/20/2022

Arrived onsite for vent hood light flickering. On inspection found that the pin in the connector was pushed down. The light was not getting a good connection. I pushed the pin back into place and reinstalled the lights. Tested the light and they are working. Went to turn lights off and the switch is not working. Going to order a new switches. ; ordrng 1 WPW10419516 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Austin, TX 78736

Luis

Job Details: 12/20/2022

"Arrived on site for no cool. Ran diagnostics compressor not powering on diagnosed a defective compressor,ordering a new compressor. Job will need 2 hrs R600 unit. ; ordrng 1 W11574734 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier) and 1 2hrs and 1 R600@ (R600a)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Bertram, TX 78605

Kimo

Job Details: 12/20/2022

Arrived on for a dishwasher with a small leak at the left hand side of the door. Upon inspection I found the leak coming from the door gasket in that corner due to the gasket being wavy. I attempted to adjust it but it did not stop the leak. Upon further inspection the customer brought to my attention that the outer door had some sort of defect. It seems that the metal is flaking off (photos) I am ordering outer door and tub gasket. Office to reschedule.; ordrng 1 W11483553 (Tub GASKET) and 1 W11416371 (Outer door)

We serviced a

WHIRLPOOL OVEN

Model WEG745H0LZ1

Near Austin, TX 78745

Joe Z

Job Details: 12/20/2022

"Arrived onsite to install previously ordered parts. Replaced bake ignitor and test unit by preheating oven to 350. Unit preheated. Then watched unit cycle. When getting to the low temp of 344 Unit ignited and heated to high temp of 366 averaging 355. Let unit cycle a few times due to customer issues and found that unit no longer cycles after 3rd time . Ignitor fails 3 consecutive times then unit cools. Need to order both spark modules , sensor and control. Office to reschedule ; ordrng 1 W10833885 (Sensor) and 1 W11564648 (Control) and 1 W10860916 (Spark module) and 1 WPW10475149 (Spark module)"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Round Rock, TX 78665

David Z

Job Details: 12/20/2022

"Arrived on site to diagnose dryer that is not heating. Ran unit and found it does not start or heat, just counts down. Ran diagnostic mode and found error for F1E1, control failure. Replaced control and retested. Unit still not running. Checked safety devices and found thermal fuse open. Replaced thermal fuse and retested. Verified unit working as designed. Call complete. ; ordrng 1 W10909685 (Thermal Fuse)"

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near New Braunfels, TX 78132

Andrew

Job Details: 12/20/2022

Arrived on site to test unit for LF burner constantly clicking when burner ignited. Found RR burner clicking as well. Recommend replacing both igniters. Office to reschedule. ; ordrng 1 W11507531 (LF igniter) and 1 W11507532 (RR igniter)

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Buda, TX 78610

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for oven not staying hot. Test unit and ran unit at 350 and 400 and unit pre heating it not turning back on. Ordering new igniter office to reschedule ; ordrng 1 WPW10324262 (Bake igniter)

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Austin, TX 78731

Scott

Job Details: 12/20/2022

Arrived on site for leaking dishwasher . Found unit is leaking from tub weld on left upper corner . Ordering new tub . Call to set return ; ordrng 1 W10681499 (Tub)

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Pflugerville, TX 78660

David Z

Job Details: 12/20/2022

"Arrived on site to diagnose oven that customer is unable to get to begin a bake cycle frequently. Customer showed me a video of the UI touch panel sliding on its own, making it hard to lock in settings. I checked for errors and found several F6E4, UI to Control state status errors. Advised customer to make sure anything containing steam to be covered, this will minimize the amount of steam that can affect panel operations. Ordering UI and control to resolve. Office to schedule when parts arrive. ; ordrng 1 W11261167 (Main Control) and 1 W11296171 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Georgetown, TX 78633

Lou

Job Details: 12/20/2022

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice tray full of ice and the level arm up. I pressed the test button and nothing happened. Turned the power off to the ice maker and then back on and retested and got the same results. Maker is getting voltage. I am ordering the ice maker and office to schedule return service due to the availability of the part. No water leaks observed during service.; ordrng 1 W11455232 (Ice maker)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Niederwald, TX 78640

Kevin

Job Details: 12/20/2022

"Arrived on site and found saved error code for wash motor failure, found harness connector to control is loose, inspected motor windings at control and found they are all reading 17ohms. Replaced control per tech sheet and this had no positive effect. Called tech line later and they said even though motor checks good replace it anyway will also bring back harness.7735313937; ordrng 1 W11391581 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near San Marcos, TX 78666

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected refrigerator and found customer has had to manually defrost it several times. Removed evaporator cover set refrigerator into a diagnostic cycle and turned on defrost element. After several minutes defrost element is not heating. Inspected all connections and did not see any issues. Will need to bring back heater, thermistor harness, plug, user interface, and main control board.; ordrng 1 W11565110 (Harness) and 1 W11558182 (Control) and 1 W11650662 (Heater) and 1 W11518204 (Ui) and 1 Plug (Parts research)"

We serviced a

LG REFRIGERATOR

Model LFXS29766S/01

Near Round Rock, TX 78665

David Z

Job Details: 12/20/2022

"Arrived on site to diagnose refrigerator that is not cooling properly. Foind freezer is almost completely thawed out, and RC is warming up. Found no ice or frost present in freezer. Checked compressor and found it excessively hot. Unit experiencing sealed system failure/compressor insufficient. Unit is still under sealed system warranty with LG.

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Round Rock, TX 78681

Maurice R

Job Details: 12/20/2022

Arrived onsite for washer not working in cold cycle. On inspection found that the cold was trickling out. Checked the cold valve for debris and found none. Installed a new valve and it working now. No water leaks detected during service.

We serviced a

WHIRLPOOL DRYER

Model LER4634JQ1

Near Liberty Hill, TX 78642

Kimo

Job Details: 12/20/2022

Arrived onsite for a dryer that is not tumbling. Upon inspection I found that the unit was heating but not tumbling. I found that the belt and snapped. And tested the unit and found the unit operating as designed.

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18NNTS1

Near Georgetown, TX 78628

Lou

Job Details: 12/20/2022

"Arrived on site to inspect ice machine noises and not making ice. Upon further inspection, I turned the unit on and when the recirculating pump came on, it began to make a loud grinding noise. I removed and replaced the recirculating pump assembly and tested. Unit is operating as designed and no water leaks observed during service. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Austin, TX 78737

Luis

Job Details: 12/20/2022

"Arrived on site. Removed defective gasket,installed a new right door gasket remolded gasket checked door seal good.

We serviced a

FRIGIDAIRE FREEZER

Model FFFU20F2VW0

Near Austin, TX 78753

Wesley

Job Details: 12/20/2022

"Arrived onsite and repaired unit by freeing the frozen fan space, seal is good and unit is defrosting as designed. Advised customer on repair and found unit is now operating as designed.

We serviced a

WHIRLPOOL OVEN

Model KSGG700ESS2

Near Austin, TX 78704

Wesley

Job Details: 12/20/2022

Arrived onsite and repaired by installing a new ignitor. Unit is now operating as designed. Advised customer on findings. All checks good.

We serviced a

SAMSUNG DRYER

Model DV448AEP/XAA

Near Liberty Hill, TX 78642

Kimo

Job Details: 12/20/2022

Arrived onsite for a dryer that is not heating. Upon inspection I found that the heating element showing open. I installed new heating element and tested unit and found unit operating as designed.Job complete

We serviced a

KENMORE DISHWASHER

Model 665.14753N511

Near Georgetown, TX 78628

Lou

Job Details: 12/20/2022

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. I found e spray arms werent consistent in spraying and the diverter was loud.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Georgetown, TX 78628

Lou

Job Details: 12/20/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the ice maker and ice bin and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Austin, TX 78745

Joe Z

Job Details: 12/20/2022

Arrived onsite for not cooling. Upon arrival inspected unit and found correct temperature in both FC and RC. Customer stated that unit has been operating correctly for 3 days now. Ran diagnostics and all components operate correctly. There is no repair to be made today. Job complete.

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Buda, TX 78610

Kevin

Job Details: 12/20/2022

"Arrived on site and found saved error codes F8E6, F5E1, F2E1. Sometimes washer wont change cycles, spin leaves time and stops load sometimes and clothes are not spun out. Confirmed confirmed incoming power and polarity are good. Ran automatic test 51 and calibration cycle 52 and both passed. Attempted to start a normal cycle and found control dial will not change cycles. Powered off washer and powered it back on and it will now change cycles and allow one to started. Control panel maybe failing

We serviced a

LG WASHER

Model WM4000HBA/01

Near New Braunfels, TX 78132

Andrew

Job Details: 12/20/2022

Arrived on site to test unit for water remaining in softener dispenser area. Found softener build up was interrupting siphon. Removed build and unit is now working as designed. No leaks detected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Taylor, TX 76574

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose a refrigerator that is not producing ice. Found wiring at fc door hinge broken and repaired wiring. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

KENMORE WASHER

Model 110.2600201

Near Taylor, TX 76574

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose a washer that is not cycling properly. Found bearings failing in gearcase and drain pump failing. Due to age and cost of repairs homeowner is replacing unit.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78734

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for door falling. Test unit and found hook on hinge had come off. Secured hinge test unit and unit test good

We serviced a

KITCHENAID RANGE

Model KGRS505XSS03

Near Georgetown, TX 78633

Tyler

Job Details: 12/20/2022

Arrived on site for range not allowing any proper bake functions. Upon arrival confirmed issue and verified both igniters had stable 120 supply. Found upper igniter wasnt wired correctly and redid connectors. I made repairs. Found both ovens functioning as designed. No gas leaks present. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Georgetown, TX 78633

Tyler

Job Details: 12/20/2022

Arrived on site for refrigerator dispensing water slowly. Upon arrival confirmed issue. After further testing I found filter head asm failing. Replaced housing and then found filter still failing. I installed filter. Found dispenser functioning as designed with no leaks call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW

Near Austin, TX 78738

Luis

Job Details: 12/20/2022

"Arrived on site for no cool in fresh food section. Removed cover found fan not running good voltage,found frozen drain,cleared drain replaced defective fan powered unit on fan powered on,checked drain good water flow.

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Round Rock, TX 78664

Cliff

Job Details: 12/20/2022

"Arrived on site to diagnose a dryer with odor issues. Tested all parts and components and found no failures to unit at this time. Did note external venting runs through foundation and due to high air moisture, possible musty odor due to lint in vent staying wet. No repairs can be done to dryer to solve issue. Vent will need to be cleaned to help with odor.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near New Braunfels, TX 78130

Matthew

Job Details: 12/20/2022

Arrived onsite for dishwasher not powering on. Upon arrival inspected unit. Checked supply voltage and was 0vac. Checked source and found no power from outlet. Checked breaker and was not tripped. Ran unit to different outlet and unit powered on and was functioning properly. Notified customer needs to resolve the issue at the outlet. Unit is functioning once connected to power. Job complete

We serviced a

SAMSUNG DRYER

Model DB56H9100EG/A2

Near Austin, TX 78728

Vincent

Job Details: 12/20/2022

"Arrived on site for dryer, inspected unit snd work area. Customers complaint was dryer door not latching. Tested unit and frond the door receiver broken. Unit is now operating as designed. Job completed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Austin, TX 78750

Gerry C

Job Details: 12/20/2022

"KRFC300ESS01 Arrived to inspect no cool. The customer experienced a general decline in cooling over the preceding month and there were noises heard that may have been frost building in the evaporator and into the fan. The unit has been unplugged for at least a day upon arrival and there were no signs of excessive moisture within the condensate pan. The compressor drew .65 amps after five minutes and I tapped the system for pressure inspection. Upon tapping the system, I found it in 17 of vacuum, denoting a high side leak. I pressurized to 140psi and found an approximate 1 psi, per 10 minute drop. During the pressurized phase of testing, I leak tested every accessible connection within the chassis with leak testing solution and found no visible signs of leakage. I advised the customer that the unit has an internal high side, cabinet leak that is not repairable and they elected to go no further with any attempted repairs. No leaks observed during service. Service call only."

We serviced a

LG WASHER

Model WM3670HVA

Near Georgetown, TX 78626

Gerry C

Job Details: 12/20/2022

"Arrived to inspect unit not starting tub clean cycle. After discussing the issue with the customer, I found there were several occasions where the unit would advised them to perform the tub clean cycle. Further inspection revealed a slight blockage in the strainer, but the front bellow drain was completely plugged and there were signs of excessive detergent use and heavy sudsing during testing, denoting detergent buildup within the unit. I cleared the bellow drain and then removed a small amount of debris fro the drain pump strainer and tested. All functions were present in customer mode and the unit operated as designed. I discussed detergent type and amounts for their usage and softened/treated water. No leaks observed during service.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC1

Near Lakeway, TX 78738

Scott

Job Details: 12/20/2022

"Arrived on site for washer flashing error code . Ran diagnostics and got ui not communicating with acu , also acu not communicating with UI. Ui has no sounds and buttons would periodically not work. Replaced UI. Ran diagnostics and no error codes and unit passed diagnostics wash. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Lakeway, TX 78734

Scott

Job Details: 12/20/2022

"Arrived on site for washer door staying locked after cycle . Ran diagnostics got 3-1,6-3,5-2 codes . Unit passed diagnostics wash test . No kinks or hole in pressure hose . Did find build up in air bladder . Recommended running clean cycle , before any parts replacement . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD602ESS01

Near Austin, TX 78746

Scott

Job Details: 12/20/2022

"Arrived on site for LED lights dim . Replaced all light modules under service pointer . All lights are functioning properly. No water leaks detected at time of service. Job complete"

We serviced a

GE REFRIGERATOR

Model Gfd28gsless

Near Georgetown, TX 78628

Lou

Job Details: 12/20/2022

"Arrived on site to inspect refrigerator with loud fan and ice build up. Upon further inspection, I tested temps in the FC=-9 degrees and RC=42 degrees. I disassembled the RC section and found ice built up on the evap cover on the left side and the evap fan not operating. I removed the back tower to gain access to the fan and found it plugged in but not operating. I was able to get it to jump start and advised the customer that due to the ice accumulation, I would have to have them unplug the unit and allow it to defrost before I could go any further to prevent further damages. I reassembled the unit and no water leaks observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Georgetown, TX 78633

Lou

Job Details: 12/20/2022

"Arrived on site to inspect dishwasher not drying. Upon further inspection, I found the heating element was shorted and broken. I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. The unit operated as designed, except for the element. I removed and replaced the element and tested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QKS00

Near Austin, TX 78730

David S

Job Details: 12/20/2022

Arrived on site for fridge section not cooling but the freezer is cooling. I inspected the unit and work area. I gained access to the return vent and found it frozen closed. I inspected the door gasket and found the freezer gasket torn in the bottom left corner allowing air to leak in and cause the return vent to freezer over. I steamed out the return vent and found air flow restored. Job complete.

We serviced a

GE REFRIGERATOR

Model GSH22KGMBWW

Near Georgetown, TX 78633

Lou

Job Details: 12/20/2022

"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that everything in the fresh foods section is freezing. I tested temps in the RC section in the middle and temps were 29 degrees. I tested on the top shelf and got 25 degrees. I tested the RC thermistor and it showed 14.58 kohms which is in range. I found the damper wide open and tested it,and found the motor was bad. Removed and replaced the damper and tested and unit is operating as designed. No water connections to unit/no water leaks observed during service, job completed."

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15NDXZS1

Near Austin, TX 78757

Wesley

Job Details: 12/20/2022

Arrived onsite for unit with thin ice production and found unit with very weak inlet water pressure. Determined valve failure. Completed repair. All checks good

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW00

Near Austin, TX 78757

Wesley

Job Details: 12/20/2022

Arrived onsite and tested for icemaker failure. Found ice level arm disengaged from receiver. Re engaged and set up icemaker for smooth operating. Cycled. All checks good. Advised customer on findings and advised that if arm is engaged and production problems continue that an icemaker may solve the issue.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, TX 78741

Joe Z

Job Details: 12/20/2022

"Arrived onsite for no power. Upon arrival inspected unit. Test polarity and is good. Removed outer door for access to control. Getting 120VAC to control. Control is sending out correct voltage to UI. Need to replace UI to be able to get into diagnostics to see if there are other issues. Replaced UI and test unit. Unit now operates correctly. Ran diagnostics test and unit is operating as designed. No leaks present at this time. Job complete.

We serviced a

JENN-AIR RANGE

Model JDS9860AAP

Near New Braunfels, TX 78132

Andrew

Job Details: 12/20/2022

Arrived on site and replaced previously diagnosed igniters. Unit now working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Lakeway, TX 78738

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for not draining. Test unit and found clogged drain hose. Found weak sump and motor. Will need new sump and moto. Advised customer not to use unit because of possible leak

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Austin, TX 78747

Scott

Job Details: 12/20/2022

Arrived on site for washer not starting and door locked . Ran diagnostics and got long drain error . Found drain pump harness wires broken . Respaded wire connector. Pump is now coming on . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL VENTHOOD

Model KVWB606DSS3

Near Manor, TX 78653

Matthew

Job Details: 12/20/2022

Arrived onsite for vent hood not functioning. Upon arrival inspected unit. Found power connector not secured. Secured connector and tested. All light and fan speeds are functioning properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Manor, TX 78653

Matthew

Job Details: 12/20/2022

Arrived onsite for dishwasher not filling with water. Upon arrival inspected unit. Ran test and found no water from valve. Inspected valve and valve was good. Inspected water supply and found supply turned off. Turned supply on and tested. Unit is now functioning properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFFCF72DKL04

Near Austin, TX 78731

David S

Job Details: 12/20/2022

"Arrived on site to install previous diagnosed parts. I gained access to the filter housing, the right door gasket and the freezer slides. The unit is now working as designed. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WOS31ES7JS01

Near New Braunfels, TX 78133

Andrew

Job Details: 12/20/2022

"Arrived on site to test unit for no power. Unit is hard wired in, found L1 popped out of wire nut. Fixed wiring and secured with electrical tape. Unit heated good to 350. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Marion, TX 78124

Matthew

Job Details: 12/20/2022

Arrived onsite for dishwasher not cleaning dishes properly. Upon arrival inspected unit. Put unit in diagnostics and found stored error code for wash motor not energizing. Ran test and confirmed failed wash motor. Replaced sump and motor assembly. Tested unit and unit is now functioning properly. No leaks present at this time. Job complete.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Buda, TX 78610

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected washer and found F7E one saved error code. Set washer into a diagnostic cycle and found capacitor has failed. Replaced capacitor with truck stock And washer will now complete Spin and agitation tests, job complete w11395618"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Spicewood, TX 78669

Scott

Job Details: 12/20/2022

Arrived on site for dead washer . Outlet has proper voltage . Found resistance on drain pump showing pump had failed . Replaced pump and control. Still not powering up. Replaced UI. Unit is now powering up. Ran diagnostics and washer passed diagnostics wash test. No water leaks detected at time of service. Job complete

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Buda, TX 78610

Kevin

Job Details: 12/20/2022

"Arrived on site and found actuator arm is not in cam kit ring, replaced actuator per W11531483 and it is now working properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Leander, TX 78641

Maurice R

Job Details: 12/20/2022

"Arrived onsite for previously diagnosed parts. Installed parts heater,harness and thermistor. Informed customer to wait 24 hours before loading food into the unit. No water leaks detected during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near San Marcos, TX 78666

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected dishwasher and found tub is full of water. Found knock out was not removed from garbage disposal during installation. After clearing knock out dishwasher will now drain properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Dripping Springs, TX 78620

Luis

Job Details: 12/20/2022

"Arrived on site for a defective compressor replaced defective compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

GE MICROWAVE

Model PEB7226SF1SS

Near Leander, TX 78641

Maurice R

Job Details: 12/20/2022

Arrived onsite for MW sparking. On inspection when the unit turns on there is a very bright light that appears in a few seconds. Took the megaton off and found that the antenna was burnt looked at the wave guide and found that there was paint missing from inside the wave guide.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Leander, TX 78641

Maurice R

Job Details: 12/20/2022

Arrived onsite for dishwasher cleaning light blinking. On inspection found water in the overflow tray. Pulled the tray out in dried the tray out. I looked for water leaks and could not find a leak. I noticed that the inlet valve hose was not tightened all the way. Tighten it up and reinstalled the overflow tray. Told customer that there l did not find the leak and to use the unit to see if tightened the hose up fixed the issue. No water leaks detected during service.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Austin, TX 78702

Wesley

Job Details: 12/20/2022

Arrived onsite for refrigerator doors not aligned. Advised customer on findings and was able to correct door alignment by adjusting the feet to achieve proper alignment. All checks good. Unit is now operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Liberty Hill, TX 78642

Kimo

Job Details: 12/20/2022

Arrived onsite for a refrigerator that is not producing ice. Upon arrival I put unit into diagnostics mode and ran a harvest test and found that it did not. I then checked codes and found motor lost home position code I replaced the icemaker and tested unit and found unit operating as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bertram, TX 78605

Kimo

Job Details: 12/20/2022

Arrived on site for a washer that will not Agitate or spin. upon inspection I found that the capacitor was leaking oil. I replaced it and tested unit and found unit operating as designed. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Bertram, TX 78605

Kimo

Job Details: 12/20/2022

"Arrive onsite for a refrigerator that is not producing ice. Upon arrival I ran the ice maker in harvest test mode and it passed, I then ran a ice maker fill testing and found that the was no water flow I then replace the filter housing and water valve. And tested again and found low water flow. Upon further inspection I found no kink i water lines but I did find hard water buildup on the fill tube I cleaned it up and tested again and found water flow had Improved. unit operating as designed. Job complete."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Austin, TX 78745

Joe Z

Job Details: 12/20/2022

Arrived onsite to install previously ordered part. Replaced flame spreader. Test unit. Unit lights and heats correctly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, TX 78745

Joe Z

Job Details: 12/20/2022

"Arrived onsite for not dispensing ice. Upon arrival inspected unit. Found the ice bin completely filled with ice ,but ice bin was not inserted correctly not allowing ice to dispense. Inserted bin correctly and ice now dispenses. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW1

Near Austin, TX 78741

Joe Z

Job Details: 12/20/2022

"Arrived onsite for unit putting burned/ Smokey smell on clothes. Upon arrival customer stated that clothes smell smokey. I ran unit and get a kerosene/ diesel type smell. Removed front panel to inspect flame and flame has a lot of yellow.after observing the surroundings found customer is having remodeling done on 1st floor and in garage. As well as customer operates dehumidifier. Called techline for assistance. I let tech know I replaced burner assembly and have same result. Tech determined that smell is coming from outside of unit from remodel work such as drywall and paint, etc. tech mentioned that air circulates in HVAC system and spreads throughout home causing inconsistencies with flame causing a fuel type smell. Unit is operating as designed. tech gave SR# 7735314247. Called SAFTEY , explained what techline and I Spoke about. and was given Sr#7735264481. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near China Spring, TX 76633

Jonathan M

Job Details: 12/20/2022

"Arrived on site for a refrigerator that is creating condensation in the refrigerator section. Inspected unit and work area. Checked all the gaskets and found the gaskets sealing properly. Opened up the refrigerator door and found a massive gap in the liner and cabinet at the bottom right hand corner causing the issue. The gap seemed too large to fill with silicone so I called Whirlpool Techline and spoke to Austin SR# 7735317552. He had me send him a couple photos of the gap in question. He advised that based on the photos, the guy was too wide to silicone and would be sent to review for replacement. I advise the customer of Techlines findings and told the, that Whirlpool would be in contact with myself or he customer depending on the next steps. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV01

Near Seguin, TX 78155

Matthew

Job Details: 12/20/2022

Arrived onsite for refrigerator lights not functioning. Upon arrival inspected unit. Found upper fridge module shorted. Left side second led shorting module. Replaced module and tested. Unit is now functioning properly. Job complete