"Arrived onsite for a washer that is showing F9E1. Upon arrival I found the lid open.Upon inspection I found that the drain pump was showing open then tested from the control, on the harness side. I then tested the pump itself and found that it tested within spec I found that the was a break in the black/wight wire. I repaired this and found the the drain pump operated as designed but the lid latch would not respond, lock/unlock. I and orange the latch. And returning with the control. Office to reschedule. ; ordrng 1 W11394572 (LATCH)"

Arrived onsite for no cool and found unit operating with locked compressor. Ordering a sealed system to repair. Advised maintenance on findings. Office to reschedule. ; ordrng 1 W11635510 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 R600a (R600a)

Arrived onsite for a washer to replace previous diagnosed parts. I found that I had the wrong control. Ordering the correct control. Office to RS.; ordrng 1 W11162442 (Control)

"Arrived on site for range creating smoke when in use. Upon arrival confirmed issue. Disassembled unit and found not failures at elements, stat, control, or any wiring or other hardware. Upon further inspection I found large grease build up around door that was smoking during heating tests as well as one of the racks adding to smoke. Instructed customer on best cleaning methods and insured harder to reach areas were already cleared of any foreign objects p/debris. Unit workin as designed. Call complete"

Arrived onsite for a refrigerator to replace SS components. On arrival I inspected the RC evaporator and found oil at the capillary tube where it comes out of the liner. I pulled the foam back and found it cracked. I tried moving it and it broke off. I called techline and spoke with Scott SR#7735498907. I sent Scott a photo via text. The unit is getting sent in for review. I let the customer know they would be contacted in 3-5 business days. Call complete.

Arrived on site to diagnose a refrigerator that is not cooling properly. Found fc fan operation intermittent. Main control and fc evap fan will need to be replaced to complete repairs. ordrng 1 WPW10675033 (Control)

"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the failed waterwall system and tested. The unit resumed normal operations and no water leaks were detected.

Arrived onsite to install previously discussed parts. Upon arrival I installed the switch. And tested u it and found unit operating as designed. Job complete. I collected that balance

Arrived on site for washing machine not starting. I inspected the unit and work area. I found the machine powering on. I spoke to the customer and found out the issues was the outlet. The issue has been corrected. Job complete.

"Arrived on site to diagnose washer that is not starting cycles. On arrival unit was unplugged. Plugged it in and heard the drain motor constantly running, caught in drain loop. Canceled out cycle and unit returned to normal function. Ran diagnostics and found no error codes. Ran diagnostic cycle and unit passed with no issues. Advised on how to cancel load if it gets stuck again. Call complete."

Arrived onsite for cooktop left burner not igniting. On inspection found the left front burner not igniting. Took the burner head off and took it apart and twisted the burner to the right. I retighten the burner backup and reinstalled the burner. The unit is operating as designed now. There were no gas leaks detected during service.

"Arrived onsite for SAFETY Dryer burnt in rear/red hot / burn odor, drum black. Upon arrival inspected unit and did not see drum black or non ordinary color. Removed rear panel to inspect/ test element. Watched element cycle several times and element is operating as designed. Found that the belt pulley has broken off the motor causing the belt to shred. Need to replace belt, blower wheel and motor

Arrived onsite to install previously discussed parts. Upon arrival I installed the new water valve. And tested unit and found unit operating as designed no leaks.

"Arrived on site to test unit for loud screeching sound. Customer did have a recording of sound and sounds as if belt is slipping but its a direct drive. Revived stator, clutch and slider and found no signs of rubbing or contacting. Deboned wash plate and tub and nothing is loose or making unnecessary contact. Suspension is good and not worn. Im able to mimic issue. Replaced clutch and slider as a precautionary. No signs of gearcase failure. No leaks detected. Job complete."

"JXW8536DS0 Arrived to inspect blower no longer working. I found the unit would only hum in all settings, progressively louder as the setting was higher. I removed and replaced the blower, finding the original had failed and was difficult to rotate by hand and tested. Operational test good.

Arrived on site to install new door panel to resolve dishwasher with dented front panel from install. Installed new panel and verified all proper fitment and function. Unit no longer leaking after repair on last visit. Call complete.

Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Will need to order new sumpAnd motor . ordrng 1 W10805015 (Sump and motor)

"Arrived on site and inspected refrigerator and did not find any issues with freezer door. It is closing properly, there is no condensation currently in freezer, seal is making good contact with cabinet. Took multiple pictures, Discussed with homeowner importance of ensuring there is no food items Or anything else preventing door from closing properly, job complete"

"Arrived on site for loud noise and water leaking. Power cycled unit loud screeching noise from evaporator fan motor,diagnosed a defective fan motor,found water leaking from filter housing

Arrived on site to diagnose refrigerator not cooling. Tested unit and found it has a locked up compressor. If unit tries to start it just buzzes and stops. Will fire the compressor. Ordering sealed system job R600. Office to schedule. ; ordrng 1 R600Kit (R600) and 1 Nitrogen (Nitrogen) and 1 W11578004 (Evap) and 1 Lokring (Lokring kit) and 1 W11504419 (LR suction line to evap) and 1 W11504449 (LR cap tube to evap) and 1 W11635510 (Compressor) and 1 W11504449 (LR dryer to cap tube) and 1 W10805035 (Drier without dye) and 1 W11504445 (LR Heat tube to dryer) and 1 W11506635 (Access Valve)

"Arrived on site removed panels in oven and found flame when ignited has a lot of orange tips and is large. Moved air cut off gate on burner to the 2/3 close position and now flame is completely blue And normal sized. Allowed oven to preheat and then reignite several times to confirm no gas smell.

"WOS51EC0HS20 Arrived to inspect F3E1 error. I found the unit would not heat at all and there were multiple instances of the code stored and I cleared for testing. I found the connector at the sensor, on the harness side was slightly deformed internally and the contact bar was pressed down too far for positive contact. I was able to re-form the connector and tested. Throughout many different types of movement and stress in the connector, I could not get it to fail again, while monitoring continuity with my meter. Operational test good."

Arrived onsite for washer shaking and walking. On inspection found that the front suspension was shoot. Replaced all the suspension and tested unit. I then flipped the unit up in found oil all over the sides and the motor. Ordering parts to fix the issue. No water leaks detected during service. Office to pre approve the parts for customer.Errors F0E3 F0E5 F0E9; ordrng 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the dispenser and the upper rack right rack stop. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for range damaged . Upon arrival inspected unit. Found both side panels damaged. Replaced panels. Tested unit and unit is functioning properly. Customer also had concern about internal oven temperature. Tested oven and temperature is within range. Job complete

Arrived on site to replace previously ordered parts for washer. Replaced suspension and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

"Arrived on site to diagnose refrigerator that has lost cooling on several occasions, and also has the front UI panel start blinking or staying dead when the unit resets. Customer says several times a day the panel will blink or die. Talked with CS who advised most of the time the HV control relays failing is what causes the blinkouts. Provided estimate for a new HV control . When i was behind the unit I could hear a relay constantly clacking and did cause the unit to cycle and blink out. Replaced control and tested. Issue stopped when the new control was installed. Customer also had drain backing up, due to buildup in the duck bill. Cleared duck bill. If we have to return, please send updated drain kit.

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I disassembled the FC section to get access to the ice maker. I found the service LED on the ice maker is solid on. I tested the ice maker and found it harvesting as designed and calling for water but not getting any water. I tested the water dispenser on the inside left panel of the RC section and water dripped out. I removed the filter and installed a bypass and retested the dispenser and water dispensed but stopped. I retested the ice maker and got no water. I found water puddled at the back left corner of the unit. Pulled the unit out and found where water is coming out from the control housing area. Removed the control cover and found water coming out of the cabinet at both harnesses (photos). I advised my customer of my findings and showed her the issue. I recommended the customer contact the Manufacturer to discuss a resolution. Customer requested to leave the unit plugged in and the ice maker turned on. Job completed."

"Arrived onsite to install previously ordered parts. Replaced thermal fuse WPW10545255, Tod WP4449751 , and console W11371420. Test unit by preheating oven to 350. Observed blower turn on. Unit is operating as designed. Job complete"

Arrived on site and replaced previously diagnosed console. Unit working as designed. No leaks detected. Job complete.

"Arrived on site to inspect dishwasher leaking from underneath. Upon further inspection, I found the toeplate had been removed. I found the sump/motor assembly is leaking from the diverter housing (photo). Also found where water damaged had occurred along the baseboards and the insulation on the right side the unit (photos). I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed."

Arrived on site to install previously discussed parts. Upon inspection I found that the unit was operating as designed. I tested unit several times with the customer and the only noise both her and I could hear coming from the unit at this time was the point at which the drum was welded together rolling over the supports/ rollers. Unit operating as designed. Job complete

"Arrived on site to inspect dryer noises. Upon further inspection, the customer advised that the noise is a different noise than before. The customer opened the door and turned the drum and I could hear debris banging around in one of the drum baffles. Turned the unit on and could hear it intermittently. I removed the top panel and removed all of the baffles and found some debris inside. Removed the debris and reinstalled the baffles and retested and unit is operating as designed. No lint observed during service, job completed."

Arrived on site to test unit for orange flames. Test unit and found burner heads not siting flush. Replaced burner heads and flame are normal but left front orifice holder is damaged no allowing burner head to sit flush. Will order new orifice holder and will also replace the fan making loud noise. Will need autho office to reschedule ; ordrng 1 W10552128 (LF orifice holder) and 1 Willneedautho (Will need autho)

"Arrived on site to inspect microwave noises. Upon further, I tested the units fan and found the damper door is loud when it closes. I removed the vent cover and found the damper is missing the insulation pieces that the door is supposed to rest on when closed. Using some pieces of insulation from my van stock, I placed them accordingly on the damper door and bracket and tested. Noise is quieter and to the customers liking. Re-installed the vent and retested and unit is operating as designed. Job completed."

"Arrived on site to install previous diagnosed parts. I replaced the right side door gasket, the rc evaporator motor, and the drip. I reassembled the unit and found it working as designed. Job complete.

"KRFC704FPS05 Arrived to instal previously diagnosed and ordered parts. Prior to sealed system removal, I retested and found the compressor would not engage at all. Further testing revealed there was no line VAC to the inverter. I removed and inspected the Orion controller and found P1 3-4 not fully seated and canted to the side, causing connector 4 and possibly 3 to loose continuity. I corrected the plug issue and tested. The unit cooled as designed and the compressor ran steadily after repair. No water connections to unit."

Arrived onsite for dishwasher with no power. Traced the voltage back to the control board. Installed new control board and tested unit. Ran the unit in diagnostics mode and it is operating as designed. No water leaks detected during service.

"MDB8959SKZ0 Arrived to inspect breaker still tripping. I entered service test mode and found FAE2 (F10E2, vent electrical) as the only stored error code and cleared for testing. The vent wax motor tested and 1.402 K at slightly above room temperature. The dispenser solenoid measured 354.2 . I monitored the main line VAC and noted a maximum momentary startup current of 3.42 amps that occurred with motor startup. Allowing the automatic test mode to complete, 9.81 amps was measured with the circulation motor running (1.71 circulation motor only with water and .6 drain pump only) and it steadily declined to 8.2 amps until the heater deactivated. The unit completed the cycle and no errors were generated. Due to the intermittent nature of the issue and not finding anything associated with the error code, I replaced the control. I retested and no sues occurred. I discussed detergent type and amount with the customer and they will refrain from pod usage and switch to a measurable powder or liquid and deuce the amount of detergent used. If the issue occurs again, I advised the customer to plug the unit into a different outlet, namely the garbage disposal and then ensure the switch is in and retry operation. If the unit no longer trips the new breaker, the likelihood would be the existing circuit/breaker No leaks observed during service."

"Arrived on site to test unit for no ice production. Found ice maker fingers frozen in stuck in ice cubes. Removed ice from ice maker with warm water and reinstalled, ice maker did not respond when jumping T-H. Replaced ice maker, unit now working as designed. No leaks detected. Job complete."

Arrived onsite and found failed blower wheel nut that had caused no airflow and overheating the cutoffs. Repaired with cutoff kit and blower. Unit is now operating as designed. Advised customer on repair.

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new motor and shaft. And tested unit and found unit operating as designed. Job complete

Arrived onsite for refrigerator frosted over. Upon arrival inspected unit. Found evaporator covered in ice. Unit is not completing defrost cycle properly. Thawed area to access defrost components. Bi-metal showed closed. Heater checked at 22 ohms. Found faulty control.

Arrived on site to diagnose a washer that is making unusual noise. Found slider collar hitting rotor causing noise. Replaced slider and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Temperature and detergent use. Arrived onsite for dishwasher leaving film on some glassware and plastic. On arrival inspected load that was recently run. Film on glass looked like hard water etching however washed away easily with water. Residue seems like detergent that had now washed completely away. Ran diagnostics and found no stored error codes. Ran auto test and all components passed. Found customer has been alternating several different detergents also rinse aid was low. Customer also mentioned water temperature. Notified customer that unit needs 120 degrees water temperature for ideal wash. Recommended customer also not prewash dishes. Instructed customer on loading, water temperature, detergent use and rinse aid. Customer will check home water temperature and utilize only one type of detergent and monitor performance. Job complete"

"Arrived onsite for lid not latching. Upon arrival inspected unit. Found lid fractured at hinges. Also found error code for water temperature. Also found suspension failed. Ordering Suspension rods, glass lid, hinges and hinge pins and valve. Office to reschedule. ; ordrng 1 WP8563965 (Left pin) and 1 WP8572974 (Right pin) and 1 W11259006 (Glass lid) and 1 W11401116 (Left hinge) and 1 W11399226 (Right hinge) and 1 W11130359 (Suspension) and 1 W11172234 (Valve)"

"Arrived on site for washer, inspected unit and work area. Customers complaint was washer making noises. Tilted unit backwards and found the motor making some noises. Im ordering the motor and reschedule when parts have arrived. No leaks where observed during service. ; ordrng 1 W11026785 (MOTOR), O-SMS tckt"

"Arrived on site and found customer call was for oven, not dishwasher. Set oven to preheat and it reached temperature in expected amount of time. Set oven to run on convection bake and fan is not moving. Set oven into diagnostic cycle and convection fan is still not moving when turned on directly. Will bring the control board and fan motor.; ordrng 1 W11448962 (Control) and 1 W11617227 (Fan motor)"

Arrived on site for wall oven not heating. I spoke to the customer and found out the unit won't heat until a timer is set. I gained access to diagnostic and found error code f6e1 ui to control state error code. I inspected the version and found it not running an updated version. The unit won't find any near wifi signal. I am ordering the console to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 Console (W11296171)

Arrived on site for range not allowing front left burner to turn on. Upon arrival confirmed issue. Disassembled unit and found stable power between inf. Switch and burner. Inspected burner and found coil broken. I made repair. Found burner fully functioning as designed. Call complete

Arrived on site to test unit for damaged door gasket. Replaced torn gasket and formed with heat gun. Unit working as designed.

Arrived on site for washer leaking previously diagnosed inner drain hose. Upon arrival reconfirmed issue and install required part than reassembled and tested unit found no leaks and washer now fully functioning as design. Call complete

Arrived onsite for dryer not heating. Upon arrival inspected unit. Disassembled and found failed heating assembly. Replaced assembly. Tested and and unit is functioning properly. Job complete.

"Arrived onsite for a refrigerator that is not cooling well in the FC and not making ice correctly. Ms stated it had made some ice but stopped again. I checked actual temps and found the FC at 9 degrees when set at 0 degrees before the 3 way valve switched to the RC and I found the RC temp at 35 degrees when set at 33 degrees. FC thermistor reads 23 degrees on the UI control and the FC evaporator thermistor reads 18 degrees at the UI control. The RC evaporator thermistor showed 31 degrees from the UI control and the RC thermistor showed 35 degrees from the UI control. From the main control the FC thermistor read 12.38kohms and the RC thermistor read 7.85kohms the FC evaporator thermistor read 10.68kohms and the RC evaporator thermistor read 8.71kohms. All the thermistors were reading pretty close for the amount of time the unit was off. I ran the test inverter and watt meter on the compressor and the compressor hit 168 watts but would not hold the wattage and it dropped immediately to 74 watts. The compressor needs to be replaced. Marking compressor, drier, and oilless gauges as use on return visit. Office to RS.; O-emld tckt"

Arrived onsite for dishwasher shaking. Upon arrival inspected unit. Found unit Not leveled. Adjusted legs and tested. Unit is no longer shaking. Job complete

Arrived on site to test unit for noise. Test unit and found wash motor making humming sound. Called Techline and test unit with Techline and let Techline they said to replace sump and motor again. Replaced sump and motor test unit and unit test good job complete. Sr#7735499267

"Arrived on site to inspect range ovens not functioning. Upon further inspection, I found the unit with both oven start button indicators on and no oven lights on when opening the doors. I attempted to place the unit in diagnostics and it went into diagnostics, but would not perform any tests afterwards and there no was indicator sound that it had gone into diagnostics. I tested voltage at the control and got good readings. While testing, the oven lights turned on; the left oven start light turned off and the right light stayed on. I cycled power to the unit and the left start indicator came back on and right turned off. I tested voltages again and got results. I removed and replaced the main control and when I cycled power, the unit was back to where I started when I arrived with both oven lights off and the start button lights on and no operation. I tested the cooktop and found the front middle burner taking too long to ignite. I am ordering the UI, expansion board, main control and the front middle burner. Office to schedule return service due to the availability of parts. No gas leaks detected during service.; ordrng 1 W11317945 (Expansion control) and 1 W11492266 (UI) and 1 W11319683 (Front center burner head) and 1 W11317944 (Main control)"

"Arrived on site to inspect washer not filling or beginning a cycle. Upon further inspection, the customer advised they push the start button and will hear a click noise and the unit wont go any further. I attempted to place the unit in diagnostics several times and it failed each time. I tested the unit in each wash mode and it operated as designed with every selection. Attempted diagnostics one more time and it failed. I advised the customer of my findings and tests performed and advised that I can not get the unit to duplicate the issue theyre having. I advised the main control is not available

Arrived on site to diagnose refrigerator with light out in freezer top. Found bulb connection in socket was not making good contact. Replaced the bulb and the socket with new and verified proper operation. Call complete.

"Arrived onsite for screen panel not functioning and lights. Upon arrival inspected unit. Found multiple failures with unit. Interior led (upper rear left) failed causing upper lights and freezer led to dim. Found deli drawer panel UI not responding will need UI and harness s and door. Upper freezer drawer rails are locked and drawer cannot be pulled out. Ordering drawer and rails. Water dispenser paddle gets stuck and keeps dispensing. Ordering paddle assembly. Due to multiple corrections needed, need 2 hr.; ordrng 1 2hrs (2 hrs) and 2 W11462342 (Led module)s and 1 W11205082 (Module) and 1 W10815669 (Deli door) and 1 W11131390 (Left rail) and 1 W11161915 (Right rail) and 1 W11387053 (Upper freezer bin) and 1 W11109510 (Dispenser pad) and 1 W11109505 (Pad spring) and 1 W11087492 (Pad switch)"

Arrived onsite for failed spray arm assembly. Replaced spray arm. Unit is functioning properly. Job complete.

Arrived on site to test unit for not sitting correctly and unit moving. Test unit and found right side not secured to cabinet. Secured unit test unit and unit test good job complete.

Arrived on site to test unit for one not heating. Test unit and found and igniter. Replaced glow igniter. Test unit and unit pre heated to 350 job complete.

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not defrosting properly, I removed and replaced the FC evap motor/harness, UI, hv control and also the FC module as it was not operating. Also removed the drain tube at the back of the unit and cleared the debris from it and when I re-installed it, I placed a bead of silicone around the tube to seal the gap. Tested the unit and it is operating as designed and beginning to cool properly. No water leaks observed during service, job completed."

Arrived on site for dishwasher insulation falling out. I inspected the unit and work area. I reinstalled the insulation. I ran a diagnostic test and found the unit working as designed. No water leaks detected at this time. Job complete.

"Arrived on site to replace previously ordered parts for refrigerator. Replaced ui, hv control, evap harness, and gasket. Tested unit and found all is functioning properly at this time and no leaks were found at time of service."

Arrived on site for washer showing LF error code. Upon arrival confirmed issue and found F8E1 in diagnostics indicating a valve issue. Upon further testing found that the hot side of the in the valve is failing. Replace the valve found no leaks and unit now fully functioning as designed. Call complete

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the sump/motor assembly and tested. I found the unit not getting much water. Inspected the inlet valve, hose, and valve under the sink and found the valve under the sink not fully opened keeping the water from filling the tub. I opened the valve all the way and retested the unit and it is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was the refrigerator not making ice. Inspected the wiring and found it broken. Im ordering the door and office to get autho. No leaks where observed during service. ; ordrng 1 LW11037733 (FC door) and 1 WPW10355585 (Door gasket) and 1 Orderautho (Order autho)"

Arrived onsite for previously diagnosed parts. Installed new capacitor and tested unit. Ran the washer in diagnostics mode and it completed it. The unit is operating as designed and no water leaks detected during service.

"Arrived on site to diagnose washer with issues kocking lid. Find left side of broken off. ordrng 1 W11256781 (Lid)"

Arrived on site for refrigerator inspected unit and work area. Customer complaint was unit not making ice in the RC. Tested unit and found no water going into the ice tray. Im ordering the dual valve and the single valve. Office to schedule customer when parts are available. No leaks where present at the time of service. Job completed. ; ordrng 1 W11579561 (Valve) and 1 W11482025 (Valve)

Arrived on site to install previously diagnosed parts per techline. Called techline because I could not locate the crisper drawer thermistor and spoke to Austin SR#7735431737 and Sid it was located in the freezer. I replaced the thermistor that thechline gave part number and to me it looked like I was the left freezer cavity thermistor. I replaced it and called techline again and I explained that I did not see any crisper thermistor. Called thechline and spoke to Scott and after he got ahold of engineering and said to replace the freezer damper. Replaced damper and tested. Unit is operating as designed at this time. Job completed.

Arrived onsite for no cool and found unit operating with locked compressor. Ordering a sealed system to repair. Advised maintenance on findings. Office to reschedule ; ordrng 1 W11635510 (Compressor) and 1 W10913906 (Access Valve) and 1 WPW10143759 (Uv drier) and 1 R600a

"Arrived on site. Replaced fresh food evaporator cover,ran diagnostics fans running."

Arrived on site to diagnose a refrigerator that has a drawer not opening and closing properly. Found rails out of alignment and reset them to proper position. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

"Arrived onsite to install previously ordered parts with second man WP. Replaced cold valve W11316256, hot valve W11316255, drawer W11524105, and latch W11316250. Test unit and unit is operating as designed. No leaks present at this time. Job complete"

"Arrived on site for a refrigerator thats not making ice again. Inspected unit and work area. Did confirm the customers complaint and found the icemaker would not move even when attempting to jump the icemaker. I called Whirlpool Techline and spoke to Derrick SR# 7735502472. He advised that because the unit temperatures were accurate and the motor was not turning, h advised to replace the icemaker. When ahead and replace the icemaker and tested the unit. The unit began to work and operate as designed. Call complete."

Arrived onsite for loud grinding noise. Upon arrival ran diagnostics and there are no saved error codes. Rand manual components test and found unit making noise during agitation and beginning of spin. Once spin starts then there is no noise. Found failed cam. Replaced camW10721967 and belt W11239857. Calibrated unit and ran automatic cycle. Unit operates as designed. No leaks present at this time. Job complete.

Arrived onsite for a wall oven that is showing a code for cooling fan speed. Upon arrival I power cycled the unit and tested unit found unit still with code.I replace the control and cooling fan and tested unit and found unit operating as designed. Job complete.

Arrived on site to test unit for unit leaking. Test unit and found rack coming from left side of the door from the corner. Broken spray arms. Ordering new spray arms and will replace gasket too. Office to reschedule ; ordrng 1 W11545334 (Upper spray arm) and 1 W11550888 (Lower spray arm)

Arrived onsite for a range that has a gas leak at the back of it. The gas was cut off at the rear of the range on arrival. I turned the gas on and tested all the fittings and the hose along with the wall shut off valve. I tested with bubbles and my electronic leak detector. I found no gas leaks present so I tested all the burners and the open top valves and tested the connectors at the oven safetys. There were no gas leaks present anywhere at this time. I advised the customer to turn the wall valve off and on once a year to keep the graphite grease in the valve good. I explained to the customer how the regulator vent works and he suspects this could have possibly been an issue because of all the work in the area.

Arrived on site to test unit for unit not heating to 350 and not turning off. Customer said it only got to 275. Checked error codes no error codes found. Turned unit on to 350 and unit presented to 350 and unit turned off. Couldnt duplicate the problem at this time.

Arrived on site for refrigerator not cooling inspected unit and work area. Removed evaporator and found that the evaporator was damaged and will need a sealed system repair. Customer has declined any further repairs.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and check the evaporator for any signs of the heater being disconnected. Did not find the heater disconnected from the connector. Advise the customer to keep it on the unit over the next 30 days in the fall back if any other issues persist. Call complete.

"Arrived on site to diagnose refrigerator not making any ice. Cycled icemaker and found it does cycle, but no water enters icemaker. Jumped valve and it sounded super weak. Replaced valve and tested. Valve sounds healthy now, but water still isn't reaching the mold. Steamed out fill tube due to icicle buildup. Tested and verified all working as designed. Call complete."

Arrived on site to replace previously ordered parts for washer. Replaced lid assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service. No other parts were needed to correct issue.

Arrived onsite for a refrigerator not dispensing ice correctly. The customer also stated that it drips water from the ice door on the separator. I found the ice bin full of ice and loose. I tested the dispenser and it dispensed ice properly. I went over dumping any unused ice from the bucket in two weeks with the customer. The customer stated they only use cubed ice and no crushed ice. I tested the ice door on the separator and found it leaking. The separator will need to be replaced. ordrng 1 W11423781 (Ice door)

Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverted motor. Will need to replace sump and motor. Ordering new sump and motor office to reschedule ; O-emld tckt

Arrived on site. Found corrosion on display connector installed new display found on/off display unresponsive removed connection found corrosion in harness ordering new harness; ordrng 1 W10789534 (Harness)

Arrived on site for washing machine not agitating. I inspected the unit and work area i found F0e3 over load f8e1 long fill. I gained access to the gear case and found the slider ring loose. I replaced the slider. I recalibrated the unit and ran it through a diagnostic cycle. The unit is working as designed. Job complete.

"Arrived on site for oven not igniting, but the cooktop will. I inspected the unit and work area. I found the Bruner assembly and ignitor in good condition. I found the air flow Metter wide open on the burner assembly, I adjusted the meter until the burner ignited every time. The unit is now working as designed. Job complete"

"WRX986SIHZ01 Arrived to instal previously diagnosed and ordered part. I installed the replacement FC drawer front and tested. Operational test good, no leaks observed during service."

Arrived on site to replaced the inlet water valve. I replaced the valve but found the hoses are leaking. I advised the customer will need new hoses. Job complete.

"Arrived on site for fridge making a humming noise. No one answered the door. I called techline and spoke to Andrew, I spoke to him about the previous repair and the noise from the Evaporator fan is normal and there was no change once the motor was replaced. He advised there is no repair needed.I received sr# 7735487735."

Arrived onsite for washer stopping mid cycle and not spinning clothes out properly. Upon arrival inspected unit. Ran test and found failed capacitor. Also found small leak from cold water supply hose. Replaced Capacitor and tested. Also tightened supply line at valve. Unit no longer leaking and all test passed. Recommended customer keep an eye out the supply line. If water is noticed need to replace hoses. No leaks present at this time. Job complete

Arrived onsite for dryer not spinning. Upon arrival inspected unit. Found motor failure at shaft and also damaged belt. Replaced motor and replace kit. Tested unit and unit is functioning properly. Job complete

"Arrived onsite for refrigerator making buzzing noise. Upon arrival inspected unit. Found that customer was experiencing a combination of normal operating noises. Identified for customer the difference of the compressor, evaporator fan, Ive harvest , fill, and dampener. All of these components have motorized noise. Sometimes a combination of mechanisms may seem to be slightly louder at times. Also unit is placed in a large open area which makes noise more audible in the area. Instructed customer on reviewing owners manual for normal operating noises. Job complete"

Arrived on site for washer not filling correctly or completing cycles. Upon arrival confirmed issue. Found f8e1 in diagnostics. Found cold side of inlet valve not opening fully during any tests. Replaced valve then reassembled and tested unit. Found no leaks and washer now working as designed call complete

"Arrived on site for dishwasher still leaking . Compared recently installed door gasket , both identical. Reinstalled gasket . Ran diagnostics and stared leaking . Found sprayer arm is cracking . Ran dishwasher with out spray arm . No leaking from under door . Going to have service manager call customer ."