Arrived onsite for LG front loading washer unresponsive and verified outlet power and polarity correct. Exposed control and removed and secured possible loose connections. Restored power. Resequenced control in factory diagnostics factory reset. Tested unit on normal wash. All checks good. Advised customer on repair.

"Arrived on site to replace bellow per request of customer. replaced bellow, tested unit in diagnostics, unit is running as designed, no leaks detected job complete"

"Arrived on site to test unit for high flames, tested unit found all flames are normal on high but slightly high on low, adjusted all flames per customer request, job complete"

Arrived onsite for MW door not shutting. On inspection the door could not close all the way to make contact with the switches. I pulled the unit out a few inches and noticed that the door was working properly. Pushed the unit back in when I went to open the door the bottom of the unit got pushed out 1/2 inch. Thats when I noticed that the spacer kit was not installed. The hinges are sitting on top of trim of the cabinet. It has to have the spacer kit so the hinges do hit the cabinet trim. Called the builder to let them know it was missing from the installation.

Arrived on site for yellow flames on cooktop. On inspection found the front left burner had to small of a orfice changed it out and adjust the flames on the dual burner heads. No gas leaks detected during inspection. The unit is operating as designed.

"Arrived on site ,replaced Manifoil . Used leak detection on all connections. No gas leaks detected at time of service. All burners functioning properly . Job complete"

"MDB9959SKZ0 Arrived to perform Technical Service Pointer #: W11540964, Special Project code S17304. I removed and replaced the factory heater with the copper bushings and tested in accordance with the TSP. no leaks observed during service and the unit operated as designed."

Arrived on site . Replaced cap and motor . Ran calibration and diagnostics wash . All checked normal. No water leaks detected at time of service. Job complete

"Arrived on site for freezer, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R600 50g . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."

"Arrived on site ,replaced Manifoil . Used leak detection on all connections. No gas leaks detected at time of service. All burners functioning properly . Job complete"

"Arrived on site for dishwasher, inspected unit and work area. Customer complaint was middle rack wheels broken and when pulling out the rack the door gasket would come off. Replaced the adjuster and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."

"Arrived on site for no ice issue. At time of visit some ice in bin,ran diagnostics thermistors passed ran fan test passed good air flow,ran harvest test passed ice dumped in bin ran fill test passed,removed icemaker no damage to fill tube heater wires,changed defrost setting to basic. Changed freezer temp to -2 and max ice"

Arrived on site diagnosed a defective freezer led module per service pointer installed updated led module autho S191AQ ; used 1 W11601311 (Led module) from stock

"Arrived on site to test unit for leaking. Found unit was leaning forward potentially causing water to bypass front tub lip. Adjusted unit and completed diagnostics with no issues. No signs inside door of vent or dispenser leaking. Advised to monitor, no leaks detected. Job complete."

Arrived onsite and replaced the compressor and drier and added an access port. Vacuumed system for 18 minutes. Held vacuum. Charged system with 41g of r600 and tested. unit is now operating as designed. Compressor is running and unit is beginning to cool. All checks good.

"Arrived on site for washer, inspected unit and work area. Customer complaint was washer leaking water. Ran unit in diagnostics and found water leaking from the softener reservoir, found a sock clogging the drain for the softer. Retested and unit is now operating as designed. Job completed."

Arrived on site to test unit for door stop cover damage. Found covers are not damaged. Advised issue is cosmetic and would not affect the function of the unit. Customer stated they could live with it. No leaks detected. Job complete.

Arrived on site to test unit for frost building up on left top corner of FC. Found door was tweaked a bit preventing door from sealing properly. Adjusted door to close evenly and now working as designed. Advised customer to open and close door directly from center to prevent issues. No leaks detected. Job complete.

Arrived on site to diagnose an oven that is not turning on. Found unit only recieving 120V from home. Electrical issue will need to be resolved before unit will be operational.

Arrived on site for washing machine that has no power. Inspected unit and work area. Play the unit in an attempt to run the unit in the diagnostics. Found no stored error codes and ran an auto test on the unit. The unit ran as designed. Tested the unit in a normal wash cycle and found all functions of the unit working as designed. I advise the customer that everything on the unit has checked out and that the unit may have been without power at the clock that they were using. The unit is working as designed. Call complete.

"Arrived on site for a dishwasher that is not latching. Inspected unit and work area. Customer advised that every time they have been closing the door, the door seems to pop back out. The customer advised that they had just re-leveled the unit within the last week And the door seems to be shutting better now but they still wanted to have a checked out. Ran unit through diagnostics and did not find any stored error codes. Ran the unit through an auto test and the unit ran as designed. Had the customer run a cycle on a cycle of his choosing. The customer was able to run that cycle and the unit begin to recirculate water. Did advise the customer that it is most likely due to unlevel link where the door was leaned up against the side cabinet. I did advise the customer that that unit does need to be completely level in order to work properly. The unit is working as designed. Call complete."

Arrived on site to replace previously ordered parts for range. Replaced leg and screws and all is working properly at this time.

Arrived on site for a dryer that has no heat. Inspected unit and work area. Were in the unit on a timed dry cycle and did not feel any heat coming from the drum. Removed the bottom panel and checked the heating element. Found the heating element open. Replaced the heating element and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site to diagnose a dishwasher that is not dispensing soap. Found broken wire for soap dispenser and repaired wiring. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to replace inlet assembly and inlet nut. Replaced both parts test unit and unit rat good no leaks present job complete.

"Arrived on site and inspected refrigerator and found evaporator in freezer Still has ice on it and around it, customer says they were not asked to defrost the refrigerator by previous technician. Replaced harness anyway ran test 89 and heating element is energized and Getting hot, insured control was set to eight hour defrost on test 126, job complete"

Arrived onsite to install previously ordered parts. Replaced deli ui. Test unit and unit is operating as. Designed. Job complete

"Arrived on site ,replaced heater and inlet water tank. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for slow ice production. Upon arrival, checked FC temperature and is good. Found ice been half full. Replacing ice maker W11546935. Reset ice maker and observed water fill. Unit is operating as designed. No leaks present at this time. Job complete"

Arrived on site to diagnose a cooktop that smells like unburnt gas. Found connection from regulator to cooktop not fully sealed. Sealed connection properly using Teflon tape. All is working properly at this time and no leaks were found after service was performed.

"WMH31017HS6 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the interlocks and control and the internal light always being on was corrected. The turntable still failed to rotate and I replaced the turntable motor and found and corrected a wiring issue. All functions returned to the unit, operational test good."

"Arrived on site to inspect range oven not igniting properly. Upon further inspection, the customer advised that they can smell gas when the oven is trying to ignite. I disassembled the oven and found the bottom panel was badly warped and the customer advised they had a piece of foil on the bottom panel (photo). Once I removed the panel, I tested the unit in Bake mode and found the ignitor is not arcing but I could hear it clicking. I pulled the warming drawer out and found several pans inside that were sitting too high and one was touching the ignitor connector. With the drawer out, I retested and the unit is operating as designed. I recommended the customer remove the items from the drawer and only keep some in there that would not go above the top of the drawer pan. Placed he drawer back in and retested and the unit continues to operate as designed. I tested the cooktop and all burners operate properly. I made recommendations for use and care. No gas leaks detected during service, job completed."

"Arrived on site to inspect refrigerator ice maker noises. Upon further inspection, I tested the ice maker and when the water dispensed, the customer identified the noise. I advised the customer that the noise is normal dispensing noise. I placed the unit in diagnostics and checked the unit and it is operating as designed. No water leaks observed during service, job completed."

Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived onsite to perform compressor replacement. Unit was in inaccessible location. Maintenance relocating unit but un fell down flight of stairs. Called tech line for documentation. Spoke to Leon, provided SR#7735732532. Tech stated if door seal was not affected a sealed system repair could be attempted. Office contacting trade care."

Arrived onsite for a vent hood with the lights not working to replace the previous diagnosed parts. I found the control that was replaced on the previous visit good and the reason the lights didnt work is because one of the gray wires for the lights that run from the control to the terminal block was not in the terminal block. I attached the wire in the terminal block and tested the control. The lights and all fan functions work as designed. The buttons are not sticking now. Call complete.

Arrived n site for a defective compressor. Replaced defective compressor vacuumed system down unit kept vacuum recharged system

"Arrived on site and found control board is not sending power to bulb housing. After replacing it also found both bulbs are out, customer is aware and will replace them themselves, job complete"

"Arrived on site and found customers experience high-pitched squealing during spin cycle. Disassembled washer and did not find any reason for squealing and Could not duplicate noise during service call. Replaced gearcase and slider, ran an automatic test cycle after replacement and everything is working properly, job complete"

"Arrived on site and found customer was experiencing noise during ice dispense And no ice being dispensed, at this time ice dispenser is working properly sent a short video to KB/service management. Inspected evaporator and found it is clear Frost pattern is good no ice buildup. evaporator fan is working properly, Documented with tech line 7735725832 job complete"

Arrived on site to test unit for loose handle. Tightened handle test unit and unit test good job complete.

Arrived on site for dryer making a loud noise. Upon arrival confirmed issue and sound complaint. After further disassembly I found idler and roller supports were failing. Used repair kit and found noise no longer present. Call complete

"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival confirmed issue and found leak in high side line on compressor. Replaced compressor, drier, access valve. Pulled vac and recharged system with 56g of refrigerant. Found no leaks and informed customer to allow 24 hrs to stabilize temps. Call complete"

"Arrived on site for washer giving f8e1 error. Upon arrival confirmed issue. Found cold side inlet valve starting to fail. Replaced valve and ran multiple tests on unit, found no leaks and unit once again goin through all settings as designed. Call complete"

"Arrived on site to diagnose double oven with concerns about slow heating and cooking. Customer said unit says its preheated even when it's still a bit cool, and temp exceeds set point. Advised on cooking cycles operation of the unit. Advised that the metal hanging thermometer is not fully accurate, more of a ballpark. Advised the let the oven sit after its preheated to allow the cavity to heatsoak and allow for a more consistent cook. Assisted customer in installing software updates and updated to latest software. Unit is working as designed at this time. Repair completed."

"Arrived on site to diagnose dryer making a banging and rattling after its on a few minutes. Disassembled unit and found one of the rollers had started wearing, and was noticeably loose on the pin. Replaced rollers belt and tensioner from repair kit. Examined blower wheel and didn't see any breaks or warping. Ran unit and verified all working properly. Repair completed."

Arrived on site to follow up on dryer that was not drying. Examined unit and found L2 wire burnt and severed from plug. Replaced damaged wire with terminal block kit. Checked all safety devices and found no further issues. Repair completed.

"Arrived on site to replace evaporator cover per previous diagnosis. Replaced cover, also replaced dispenser valve next to evap due to freezing over and cracking. Tested unit and verified it powers up and cools, and water is no longer leaking. Repair complete."

"Arrived on site for conrtol not lighting up. Buttons are responding but no display . Found cable not fully pushed in to control. Corrected connection. Unit display is lighting up now . Ran diagnostics , no error codes . No gas leaks detected at time of service. Job complete"

"Arrived on for a refrigerator that is have ice buildup issues in the ice bin. Upon inspection I found signs of a whipping Valve, I removed the ice buildup and checked for an gaps in the chassis and found none, I replaced the Triple valve and tested the ice maker and found the it was operating as designed. Job complete."

Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found temps at room temp. Found high side leak at drier. Replaced drier and pulled vac the recharged system with 56g of r600. Found unit temps dropping after 20 minute run time. Informed customer to give unit 24 hrs to stabilize temps. Call complete

"Arrived on site for refrigerator, inspected unit and work area. Installed new door ordered by previous windows tech. Unit is now operating as designed. Job completed."

"Arrived on site to replace damaged name plate, verified that it was needed, replaced name plate, job complete"

"Arrived onsite for washer squealing during spin. Upon arrival inspected unit. Ran diagnostics and found that when unit spins, the noise occurred. Inspected underneath unit and found worn belt and loose cam pulley. Replaced both belt and cam. Tested unit and did not make noise. Unit is functioning properly. Job complete"

Arrived onsite for range sliding forward. Upon arrival inspected unit. Customer stated when cooking items slide forward. Inspected and found range not leveled and leaning towards the front. Leveled unit and tested. Customer is satisfied. Job complete

Arrived onsite for refrigerator doors not leveled. Upon arrival inspected unit. Found RC door needed adjustment. Adjusted nut on lower hinge and doors are now even. Job complete

Arrived on site to test unit for left oven door not closing properly. Adjusted hinge and unit is working as designed. Advised customer how door pulls towards spring side and settles when fully closing as designed. Job complete.

Arrived on site to test unit for tripping breaker. Found all connections to power cord good and not grounding. Harness has no signs of breaks or damage. Continuity through harness is correct. Replaced control as a precautionary and preheated to 350. Advised customer of issue persists recommend replacing GFCI breaker. Also advised to download app and connect unit to WiFi for software updates. Job complete.

"Arrived on site to test unit for grinding noise, tested unit found cam not clipped into place properly causing interlocking teeth to grind off, inspected gear case and found no signs of oil and no unusual movement, replaced cam and tested, unit is now running as designed, no leaks detected job complete"

"Arrived on site to test unit for shelve issues, tested unit found refrigerator was in need of shelf replacement. replaced and verified proper operation all checks normal job complete"

"Arrived on site to test unit for not washing dishes,tested unit found wash motor not engaging and unit has no high drain loop, replaced wash motor, installed high drain loop, tested unit, unit now running as designed no leaks detected job complete"

"Arrived on site to test unit for not functioning properly, customer stated that open door alarm comes on and starts beeping, when she opens doors lights do not come on, tested all light switches in test 16 and 17 and they are functioning properly, could not mimic issue, replaced UI and control as precautionary and advised customer to monitor, if issue persists to call us back, at this time unit is running as designed, job complete"

Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Found lots of ice buildup in freezer compartment and on evaporator cover. Return air vents to fresh food section frozen closed. Ran diagnostics and heating circuit is functioning. Used flashlight and saw drip tray was frozen over. Also noticed drip tray in compressor compartment was completely dry. Unit seems to have clogged drain line. Instructed customer to manually thaw and we will return to flush system. Customer is available on the 21st am if possible or the 23 rd any time.; ordrng 1 W11551368 (Harness) and 1 WP2315539 (Fan motor)

"Arrived on site for washer, inspected unit and work area. Entered diagnostics and retrieved error codes F8E1, F8E2, F6E1 & F5E2. Ran a diagnostics and unit would not advance after it locked and it would not unlock. Unit will need a a lock mechanism. I also advised customer it can be possibly need the control as well. Customer would like to be on earlier service if possible. ordrng 1 WP8183270 (Latch)"

"Arrived on site for a washing machine that is making a grinding sound. Inspected unit and work area. Ran unit through diagnostics and did not find any stored error codes. Ran unit through an auto test and the unit ran as designed. Checked underneath the washer and found that the motor cover had been completely broken and separated knocking out the capacitor with it and causing the abnormal sounds. I did not have a capacitor on hand so will return with capacitor and other parts and advise customer not to use the machine until further repairs have been made. The customer requested the first available appointment for our return trip. Rescheduled a customer . Will have the office reach out to the customer if an earlier opportunity becomes available.; ordrng 1 W11395618 (Capacitor)"

Arrived on site to test unit for bake not working. Test unit and found broiler coming on and getting hot but bake element not getting hot. Ordering new control board and new bake element. ; ordrng 1 W11545804 (Bake element) and 1 W10839510 (Control board)

"Arrived on site for dishwasher arm no working. On inspection found error F9E4, one of the arm heads will not spin. Ran the unit in diagnostics mode and the lower arm never moved.ordering the lower arm ; ordrng 1 W10860176 (Spray arm)"

"Arrived on site to inspect washer with possible nails in the basket under the washplate. Upon further inspection, the customer advised that so,e nails fell on the unit and fell into the basket and there are possibly some under the washplate. I attempted to remove the agitator and it would not come off. I advised the customer of this and there is potential the agitator could break. No water leaks observed during service.; ordrng 1 WH43X34257 (Agitator)"

Arrived onsite for a refrigerator that is having issues where the unit will at times stop dispensing water and making ice. Upon inspection I found the the unit had confiscation on left hand side of the rc. Upon further inspection I found that the unit had a crack in the inner liner of the unit causing a warm air leak. I contacted Rob at techline and told him of my findings and it was determined by drilling holes at the ends of the crack to keep it fro spreading and use Vinyl tape to seal it up. sr#7735733636. Office to reschedule.; ordrng 1 W11238399 (TAPE)

"Arrived on site for trash compactor, inspected unit and work area. Tested unit and the console was broken from one of the repairs previously made. I tested the switch and its operating as designed. Unit will need a new console and inset to complete the repairs. I spoke to MS and we will cover the two parts needed. Any other parts needed customer will be responsible ; ordrng 1 9872039B (Console) and 1 W11050447 (Insert)"

"Arrived onsite for dishwasher door does not stay up. On inspection the springs are shot the door falls like rock. Only had one spring to install, the unit needs both hinges to keep the door upright. Informed when we get the right side hinge we will be back out to install. No water leaks detected during service ; O-emld tckt"

Arrived on site for vent hood making a loud noise. The noise does not appear until it heats up. It will take 2 people to remove the fam safely and a 6 ft ladder to get to the screws on top.; O-emld tckt

"Arrived on site for refrigerator not cooling. Found that the compressor was not kicking on. Replaced the start device and the capacitor. The compressor came on but would only stay on for 20 to 30 seconds before turning back off. Ordering a new compressor, no water leaks detected during service. ; ordrng 1 W11635510 (Compressor) and 1 W11504447 (Drier) and 1 W11504433 (Drier) and 1 W11504448 (Coupler) and 1 W11506620 (Coupler)"

Arrived onsite for a wall oven to replace the previous diagnosed parts. After removing the existing motor I found the shaft on the new motor the customer ordered too short and not the correct motor. The customer is going to try to order another motor and will RS with the office hen she gets an ETA.; O-emld tckt

Arrived onsite and found screw cover broken in bag. Advised customer on needing cover to complete. Also customer informed of squealing recirculating pump. Ordering recirculating pump to repair. ; ordrng 1 W11309688 (Screw cover) and 1 W11542867 (Recirculating pump)

Arrived on site for dishwasher not cleaning. On inspection found that the spray arm has no pressure during diagnostics mode. There was no error message. Ordering a pump assembly. W11414076 office to reschedule when part comes in. No water leaks detected during service.; ordrng 1 W11414076 (Pump)

"Arrived on site for long wash times . Ran diagnostics, got actuator error code . Unit is kicking out of diagnostics and shutting off when actuator tried to change positions in both auto and manual tests. Ordering actuator, motor ,cap. No water leaks detected at time of service ; ordrng 1 W10890624 (Motor) and 1 W11481722 (Actuator) and 1 W11428524 (Cap)"

"Arrived on site to inspect wall oven control panel flickering. Upon further inspection, the customer advised the control panel display will go totally blank and after a few seconds it will come back on. I placed the unit in diagnostics and checked error codes and found F3E8 when the unit was previously serviced and the control replaced. I cleared the control and tested the components and all are operating as designed. I tested the bake mode at 350 degrees and the unit operated as designed. I could not get the unit to duplicate the complaint/issue. Due to the ongoing issue, I am ordering the control panel and the office to schedule return service and will return will all prescreened parts.; ordrng 1 W11400283 (Control panel)"

Arrived on site to test unit for error codes prompting. Found error for no drain f9e1. Also found what appears to be paper caught in sump assembly. Recommend replacing drain pump and sump. Part showing out of stock. Office to reschedule. ; ordrng 1 W11412291 (Drain pump) and 1 W11416362 (Sump assembly)

Arrived on site to test unit for no power. Found filter fuse was bad. Ordering filter board. Was send with what appears to be correct part was actually a switch. Spoke with ST and was advised fuse needed comes with board. Office to reschedule. ; ordrng 1 W11199545 (Filter board)

"arrived on site for the cooktop that still smells like gas. Inspected unit and work area. I did confirm the customers complaint and did find that fixed their gas line going into the regulator. Disassembled the unit and tested all connectors for any signs of a gas leak. Could not get any bubbles to form even with the gas turned on. I called Whirlpool Techline and spoke to Andrew SR# 7735730709. He advised that because of the fact that the customer stated that she can smell gas more when the unit is not cooking, that the issue would have to be with one of the gas valves and to just replace them all. I called Whirlpool Safety team and spoke to Lakeisha SR# 7735730709. She advised that she would update the notes on the file and to just go ahead and proceed with Techlines recommendation for now. She advised to call back if the customer experiences any other issues. Ordering the gas valves in the office will need to contact the customer about a return date due to the customer not living in the house full-time and limited parts availability. Please schedule service for two hours due to drive time to get out to this property and repair.; ordrng 1 W11381267 (Left valve manifold) and 1 W11381269 (Center valve manifold) and 1 W11378578 (Right valve manifold)"

"4140I called Whirlpool Techline and spoke to Derek SR# 7735726980. Advised that the issue would most likely be with the water level sensor or evaporator thermistor based on all the information. He had me disconnect the wiring to the water level sensor and found evidence of mold, mildew, and corrosion on the wiring connectors. The unit will need a new reservoir drain pump, recirculation pump, water level sensor, and wiring harness for repair. Ordering the reservoir drain pump and the office will need to contact the extended warranty for authorization and the customer on her return trip. Please schedule service for at least two hours due to difficulty of repair and drive to the customers home.; ordrng 1 W11542868 (Reservoir drain pump)"

"Arrived on site to inspect range oven not working. Upon further inspection, the customer advised that they had baked some pizzas and then when they went to turn the unit off, the display on the control was blank. I pulled the unit out and tested the outlet and it had 125V. I tested the cooktop burners and they are operating as designed. I tested voltage at the control and its getting 125V. I am ordering the main control and office to schedule return service due to the availability of the part. No gas leaks detected during service.; ordrng 1 W11620481 (Main control)"

"Arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise which is a loud screeching metal on metal noise. I placed the unit in diagnostics and tested the high speed spin mode. I could not duplicate the noise. I tilted the unit back and inspected the components underneath and found gearcase oil on the rotor (photos). I removed the rotor and found oil on the underside of the rotor and on the slider. I advised the customer of my findings. I am ordering the gearcase, clutch, slider and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 02/17/23 (KC). No water leaks observed during service.; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10734521 (CNOTE-LSO PER CUSTOMER REQUEST)"

"Arrived on site to inspect range oven making a ticking sound. Upon further inspection, the customer advised that the unit is making a ticking sound when they bake on a low setting. I tested the unit on Bake at 175 degrees and when the ignitor began to arc, I could hear the noise coming from the main control and the customer identified the noise as well. I pulled the unit out and removed he back panel and retested the unit. Once the ignitor began to arc, the noise reappeared and the noise was coming from one of the relays on the control. I stopped testing and tested the unit in broil mode and the ticking did not come back. I stopped testing and placed the unit back in bake mode and again the noise reappeared. The unit continued to operate as designed. It seems the control is not recognizing the ignitor had arced and the burner came on. I am ordering the main control and Bake ignitor and will return with all prescreened parts. Scheduled return service for 02/27/23 per customer request. No gas leaks detected during service.; ordrng 1 W11284302 (Main control) and 1 WPW10324262 (Bake ignitor)"

Arrived onsite for a microwave to replace the previous diagnosed parts. I replaced the main control and tested. The new control was DOA. Had 123VAC in and no power out to the control panel. Ordering part again. Spoke with SR and part should be 2-4 business days. Ordering W11552018 control. Office to RS.; ordrng 1 W11552018 (Main Control)

Arrived on site to test unit for unit giving F6E8 lost communication. Test unit and found interior light for microwave not turning on. Will order new fuse and interlocks and control. Office to reschedule ; ordrng 2 W11188752 (Fuse)s and 1 W11578578 (Interlock harness)

"Arrived on site for heating issues . Unit would light oven for a second and shut off . Ordering igniter , spark module and valve . No gas leaks detected at time of service. Call to set return . ; ordrng 1 W10898291 (Spark mod) and 1 W10898290 (Gas valve) and 1 W11524031 (Igniter)"

"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found and draw to compressor between .4.5 A. Found fans running but compressor not officially pumping refrigerant through system. Will need office to reschedule once the following parts of known W10507884 compressor, WP2188822 evap coil, WPW10143759 uv drier, W10913906 access valve.; ordrng 1 W10507884 (Compressor) and 1 WP2188822 (Evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Nitrogenkit (Nitrogen kit)"

"Arrived on site to diagnose washer that was not spinning and ending cycles. Checked errors and found F7E1 error for tach lost signal. When trying to engage spin the unit just buzzes, a sign of failed capacitor. No spinning takes place at all. Ordering capacitor/motor. Return visit set; ordrng 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 W11481722 (Shifter)"

"Arrived on site to test unit for F3E1 error code, tested unit found error present, replaced bottom sensor and control but issues still persists, tested oven sensor and its reading correctly but through the harness at control board its reading open, there is a break in the harness and will need to be replaced to fix issue, ordering harness , office to reschedule ; ordrng 1 W11245673 (Main harness)"

Arrived on site to test unit for acting erratic. Found error f9e4(tub light issue). Unit does not have a tub light. Recommend replacing control. Also found RO system tied to dishwasher drain. Advised to have installers tap RO drain directly into drain pipe. Office to reschedule. ; ordrng 1 W11505996 (Control)

Arrived onsite for not draining. Upon arrival unit is displaying F2-E2 ui not responding. Cycled power as me not responding. Need to replace ui. Ordering Ui and control. Office to reschedule ; ordrng 1 W11402115 (Ui) and 1 W11306302 (Control)

"Arrived on site for no lights and dispenser not working. Removed deli ui found corroded and broken wires to harness,disconnected power to deli door lights and dispenser working. Advised customer deli door and ui need to be replaced

Arrived on site to test unit for vent fan being louder than normal. Customer stated roof repair was done and issue happened in conjunction. Found a piece of roofing shingle and a couple of staples caught in vent wheels causing noise. Removed obstructions and unit is currently venting as designed

"Arrived on site to test unit for load and go not working, tested unit found dispenser sensor reading empty but it full of detergent, inspected sensor and Found it corroded, replaced part, tested unit,unit now functioning properly. no leaks detected job complete"

"Arrived on site for compressor not powering on. Found oil leaking from from steel line coming out of cabinet appeared from lockring,replaced defective compressor,removed lockring found condenser housing rubbing on steel line that caused leak on steel line attempted to adjust steel line to repair and steel line broke due to rubbing of steel to steel. Called tech support submitted pictures per tech supportSR#7735714323"

"E15IM60GPS Arrived to inspect ice production, cleaning and general operational issues. I found the condenser was completely coated with debris and removed. The ice within the unit was frosty and opaque in appearance. After removing the debris, the ice produced looked much better. I adjusted the ice thickness setting and monitored. Ice thickness waned during testing and I advised the customer the sealed system is likely loosing efficiency. Operational test ok, no leaks observed during service.

Arrived on site to replace both blowers. Replaced blowers test unit and unit test good job complete.

"Arrived on site to diagnose a washer that is leaking. Found bellow torn, dispenser leaking, baffles loose, and tight drum bearings. Due to multiple issues customer didn't want unit repaired today.