Service History 210 - Appliance Express

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Seguin, TX 78155

Andrey

Job Details: 03/07/2023

"Arrived on site to instruct customer on proper washer usage, explained to customer how the washer works and answered all her questions on how to use unit properly, advised customer to get someone to stabilize the unit better, floor is extremely uneven and pieces of scrap wood will eventually fall out, potentially damaging the unit, customer will get someone to fix it, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM0

Near Round Rock, TX 78681

Kimo

Job Details: 03/07/2023

Arrived onsite for an DW with a upper rack that fell off the rails. Upon arrival I found that the reck was completely out of the unit. I ordered the adjusters; ordrng 1 W10712395 (ADJUSTER)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Pflugerville, TX 78660

Kimo

Job Details: 03/07/2023

Arrived onsite for a refrigerator that is not producing ice. Upon inspection I found that the ice maker was not cycling and the right door gasket was torn and leaking. ordrng 1 W10830048 (GASKET-FIP)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Georgetown, TX 78633

David Z

Job Details: 03/07/2023

"Arrived on site to diagnose refrigerator not making any ice. On arrival found ice bin was empty. I jumped the icemaker and the valve. Found valve good, icemaker unresponsive. Unit would not harvest when jumped. Temps are good Part is on order. Office to schedule when icemaker arrives.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Georgetown, TX 78633

David Z

Job Details: 03/07/2023

"Arrived on site to install deli control due to water leak into deli control. Removed old control and replaced. Sealed new deli control with silicon. I tested the unit and found no lights present on the control. Checked wiring harness and found 2 broken wires in it, Advised customer we also need the drawer harness to resolve. Ordering harness, return visit set ; ordrng 1 W11170612 (Pantry Harness)"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Temple, TX 76502

Tyler

Job Details: 03/07/2023

Arrived on site for washer not draining fully. Upon arrival confirmed issue and found f9e1 in diagnostics but no other errors stored. After further testing I found drain pump ohming at 19.5ohms. Found power outlet had stable/properly polarized 120v. Found ACU sending 120 to pump but when checking power at pump I was able to move harness around and found volatage dropping between 100-113v. Found wires are degrading and lower harness will need to be replaced.

We serviced a

LG WASHER

Model Wt1201cw

Near Georgetown, TX 78628

Gerry C

Job Details: 03/07/2023

"WT1201CW Arrived to inspect leak. The customer described the leak as a large amount, going from none end of the laundry room to the other. Upon inspection, I found the drain tube from the tub to the drain pump had ruptured close to the tub and was the source of the water. No leaks of the water supply observed. ordrng 1 AEM73213001 (Inner Drain Line)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near New Braunfels, TX 78130

Andrey

Job Details: 03/07/2023

"Arrived on site to test unit for clicking and not completing cycle, tested unit found when agitating the relay on control start clicking and not allowing cam to disengage properly causing it to scrap on pulley, failed capacitor and gear case shaft has dropped causing wash plate to rub against tub, will need to replace control, capacitor,cam, shift actuator, gear case, belt and wash plate if needed, customer got a parts and concession W167SH0DPL1, ordering parts office to reschedule ; ordrng 1 W10752283 (Wash plate) and 1 W11449840 (Gear case) and 1 W11481722 (Shift actuator) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Austin, TX 78736

Scott

Job Details: 03/07/2023

"Arrived on site for gasket issues and handle as well as making loud noise . Found fridge sitting out in yard for at least a few weeks . Food wasnt removed before being outside . Took quick pics to document. . Will need to advise whirlpool to see if any repairs will still be covered . Will for sure need fresh door gasket and Handle , most likely need evap motor . Due to condition and location more then likley need more parts . Talked to EB . ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Round Rock, TX 78681

Kimo

Job Details: 03/07/2023

Arrived onsite for a refrigerator that is having issues cooling but it would at times cool well again. Upon arrival I performed and temp test and found fc at 37* and the fc at 5*. Upon further inspection I found that the units ui was partially lit which can be an indication of and electronics issue like a corrupted board which could be the causing the symptoms that the customer is seeing. Set return to replace all controls for the 03/10/23; ordrng 1 W11387386 (CNTRL-ELEC) and 1 W10758049 (CNTRL-ELEC)

We serviced a

WHIRLPOOL COOKTOP

Model WGE745C0FS05

Near Georgetown, TX 78626

David Z

Job Details: 03/07/2023

"Arrived on site to diagnose range that the rear right burner will not stay on. Observed burner and found it will just cycle every 2 seconds, with or without a load on it. Ordering correct inf switch and RR element to resolve. Customer also request we make sure unit is in calibration and we also level. Return visit set for 3/10. ; ordrng 1 WP7403P238-60 (Infinite switch, RR) and 1 W11171119 (RR Element)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, TX 78744

Scott

Job Details: 03/07/2023

"Arrived on site for 8-4 error code flashing again . Found tub had water standing . Ran diagnostics and got 9-2 error as well as 8-4 . Ran diagnostics wash . Drain motor sounding very loud . Water in float tray again . Some suds in tub after wash test . Customer has cut back on detergent . Ran clean cycle . Instructed to use about a tablespoon of detergent till we return . Ordering drain pump, inlet and control. . Call to set return ; ordrng 1 W11289893 (Inlet) and 1 W11035709 (Drain motor) and 1 W11415067 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Austin, TX 78747

Scott

Job Details: 03/07/2023

"Arrived on site for no cool fridge . Ran diagnostics. Compressor pulling .7 amps . No frost pattern . Ordering compressor ,evap, service port, uv drier . No water leaks detected. Full sealed system coverage. Call to set return ; ordrng 1 Uvdrier and 1 Serviceport and 1 W11459354 (Evap) and 1 W10507884 (Compressor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Little River-Academy, TX 76554

Tyler

Job Details: 03/07/2023

"Arrived on site for refrigerator not cooling/making ice. Upon arrival found ice bin was full of healthy ice and temps in both compartments (actual) were 15/40(fc/rc). Found unit in defrost mode on arrival also. Found cause of rc not dropping under 40 degrees was due to dampener motor failing as well as evap fan motor failing. Rescheduled customer for 03/10/23 to complete repairs with WPW10479155, W11224256, W11578030, W11579559; ordrng 1 WPW10479155 (Dampener control) and 1 W11224256 (Hv control) and 1 W11578030 (Evap fan motor) and 1 W11579559 (Ui control)"

We serviced a

WHIRLPOOL DRYER

Model wcd3090jw0

Near Waco, TX 76712

Tyler

Job Details: 03/07/2023

Arrived on site for dryer not heating correctly. Upon arrival confirmed issue and found a large amount of moister build. Up all over inside and outside of unit and dryer overheating. Upon netting diagnostics I found dryer drain motor was failing to properly work and causing float switch to not trigger accurately. Found unit will need drain motor in order to complete repairs. Ordering W11516811 pump and will need office to reschedule once availability of part is known.; ordrng 1 W11516811 (Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Pflugerville, TX 78660

Cliff

Job Details: 03/07/2023

Arrived on site to diagnose a refrigerator with light not working. Found rc light switch failed and it will need to be replaced to complete repairs. Return date set for 3/14 per customer request. ; ordrng 1 W11123941 (Switch)

We serviced a

MAYTAG COOKTOP

Model MER8800FZ5

Near Niederwald, TX 78640

Kevin

Job Details: 03/07/2023

Arrived on site and found cooktop surface is cracked will need a new one.; ordrng 1 W10691698 (Cooktop surface)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near New Braunfels, TX 78132

Andrew

Job Details: 03/07/2023

Arrived on site to test unit for no ice production. Found no breaks or tears in harness and continuity was good. Ice maker responding and filling as designed. Recommend replacing UI. Office to reschedule. SR#7735893567; ordrng 1 W11566894 (UI)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Georgetown, TX 78628

Lou

Job Details: 03/07/2023

"Arrived on site to inspect range error codes. Upon further inspection, I found error code F3 on the control display. Placed the unit in diagnostics and cleared the code. Tested the oven on Bale at 350 degrees and after approximately 30 seconds, the unit shut off and the error code reappeared. I pulled the unit out and tested the sensor and it was within range 1140 kohms (1000-1200 range). I removed and replaced the sensor and tested the sensor harness from the sensor to the main control and it had good continuity. I retested the unit on Bake at 350 with the new sensor and again after approximately 30 seconds, the unit shut down and the error code reappeared. I advised the customer of my findings and am ordering the main control and main harness. Office to,schedule return service due to the availability of parts. No gas leaks detected during service. Upon return service, the main control will need to be replaced and unit tested before replacing the harness.; ordrng 1 W11548757 (Main control) and 1 W11453756 (Main harness)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Georgetown, TX 78628

Lou

Job Details: 03/07/2023

"Arrived on site to inspect dryer tearing clothing. Upon further inspection, the customer advised that the door,gasket is torn and their clothing is getting caught in the door and getting torn. I found the gasket badly torn and attempted to remove the gasket to replace it and was unable to do so. I am ordering the inner door panel and will return with all prescreened parts. Office to schedule return service due to the availability of the parts. Customer has duct tape over the torn portion of the gasket (photo). No lint observed during service.; ordrng 1 WP695737 (Inner door panel) and 1 WP3389441 (Catch)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Buda, TX 78610

Joe Z

Job Details: 03/07/2023

Arrived on site for leds intermittently flickering. After resetting breaker all leds operate correctly. Need to replace led power control. Replaced LED power supply. Also found ice container assembly is not operating and not dispensing ice correctly. Need to replace container. Ordering container. Need autho. Office to reschedule ; ordrng 1 W11129522 (Ice container assembly) and 1 Autho (Autho)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near New Braunfels, TX 78132

Andrew

Job Details: 03/07/2023

Arrived on site to test unit for no ice production. Found FC door harness was damaged. Recommend replacing door in SS. Office to reschedule. ; ordrng 1 W11390104 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Dripping Springs, TX 78620

Luis

Job Details: 03/07/2023

"Arrived on site for no ice. Found evaporator cover heavily incased in ice. Diagnosed unit not running through a defrost cycle ordering defrost thermistor,ui control and main control. ; ordrng 1 W11518204 (Control ui) and 1 WPW10384183 (Thermistor) and 1 W11558182 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Georgetown, TX 78626

Gerry C

Job Details: 03/07/2023

"WRV986FDEM01 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the HV control, UI, LED driver and power supply. The drip pan for the RC was warped and I replaced per Technical Service Pointer #: W11092686 Rev. G, S16360. Since the prior service, the customer was able to record the failure and I could clearly hear the three-way valve solenoid clicking. The right crisper drawer still had closing issues and the inner slide should be replaced. The customer showed me the ice bin had cracked and will require replacement. Office to authorize ice bin, slide and 3-way valve solenoid. No leaks observed during service. GCO; ordrng 1 W11429989 (Solenoid) and 1 W11242542 (Crisper Slide, RH Inner) and 1 WPW10347093 (Ice Bin) and 1 GCO (GCO)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near China Spring, TX 76633

Jonathan M

Job Details: 03/07/2023

"Arrived on site for a washing machine that will not start. Inspected unit and work area. Customer advised that the unit will go to the sensing portion of the cycle, make a couple buzzing sounds, and then go quickly to done and will not wash clothes. Did confirm the customers complaint and found the capacitor causing the issue. Use the truck start capacitor (W11395618) to replace the bad one, Test of the unit in the air began to work and operate as designed. Call complete.; ordrng 1 W11395618 (Capacitor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Austin, TX 78704

Matthew

Job Details: 03/07/2023

"Arrived onsite to replace previously diagnosed parts. Upon arrival inspected unit. Found unit had not been manually defrosted. Notified customer that unit must be manually defrost minimum 24 hrs to prevent damage to other components during disassembly. Customer was not previously instructed. Spoke to office and routing will reschedule customer for following day, March 8th. ; schdld next appmnt for 3/8 WED !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Austin, TX 78758

Vincent

Job Details: 03/07/2023

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit not making ice. Inspected the lower harness from the door and found it broken. Im ordering a freezer door and office to order authorization. No leaks where observed during service. Office to contact customer when parts are available. ; ordrng 1 LW11026425 (Freezer door) and 1 Orderautho (Order autho)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near New Braunfels, TX 78130

Leonardo

Job Details: 03/07/2023

Arrived on site to test unit for blower blades broken. Found broken blades. Will order new blower office to reschedule ; ordrng 1 W11442100 (Blower)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Austin, TX 78736

Scott

Job Details: 03/07/2023

Arrived on site for small leak on left side of dishwasher. Found small weld crack on left side on tub. Ordering tub . No other leaks detected. Call to set return ; ordrng 1 W11120458 (Tub)

We serviced a

WHIRLPOOL RANGE

Model MER6600FZ5

Near Seguin, TX 78155

Andrey

Job Details: 03/07/2023

"Arrived on site to test unit for damage, tested unit found damaged console, due to damaged console, left and right end posts got damaged as well cook top is damaged as well, ordering parts office to reschedule ; ordrng 1 W11091927 (Cook top) and 1 W11219664 (Left end post) and 1 W11219665 (Right end post)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Pflugerville, TX 78660

Kimo

Job Details: 03/07/2023

"Arrived onsite for a refrigerator that cooling as much compared to and the refrigerator that the customer has in the home and the freezer light and the top lights in the rc are not working. Upon arrival the unit was going through defrost, after waiting for the unit to kick on and run I performed a temp test and found 40*in rc and falling, 8* in the fc And falling. I set the defrost to and 8hr. Times cycles from the default adaptive cycle. After checking for any frost buildup and finding nothing I checked the pantry ui and found that it was dry and not corroded. All fans work. I then checked the freezer light and found that the module was not connected properly I corrected this and the lights came on and no work as designed.

We serviced a

KITCHENAID OVEN

Model KEMS308SSS05

Near Georgetown, TX 78633

David Z

Job Details: 03/07/2023

"Arrived on site to replace microwave control due to short / failure. Replaced control and cycled power. Ran unit and confirmed all functions were normal, and it is heating a cup of water. Repair completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrt549szdm01

Near Georgetown, TX 78626

David Z

Job Details: 03/07/2023

"Arrived on site to diagnose refrigerator freezing items in RC and overcooling. On arrival found a frozen cup of water in RC. Checked resistance of thermistors and found them in line with chart, RC at 27, FC at 17. Checked compressor and found it scalding hot. Freezer is 17 degrees high, causing unit to constantly be running trying to keep up cooling, but can not get to temp. Unit experiencing sealed system failure. Advised maintenance staff of issue. They will replace unit since they can replace cheaper then do an SS repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KSBP25FKSS01

Near Austin, TX 78729

Vincent

Job Details: 03/07/2023

Arrived on site for refrigerator another making ice. Inspected unit and work area. Tested icemaker and it was working fine. Found a bad water valve Informed customer about the parts needed. No leaks where observed during service.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Austin, TX 78750

Vincent

Job Details: 03/07/2023

Arrived on site to install parts previously diagnosed. Installed new UI AND CONTROL. Tested unit and it was operating as designed at this time. No leaks where observed during service.

We serviced a

FRIGIDAIRE RANGE

Model FFEF3012TBB

Near Manor, TX 78653

Cliff

Job Details: 03/07/2023

Arrived on site to replace previously ordered parts for range. Replaced control and tested unit. Found all is functioning properly at this time.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS00

Near The Hills, TX 78738

Paul

Job Details: 03/07/2023

Arrived onsite for an ice machine that will not turn on. I found the external drain pump had failed. I replaced the pump and tested the machine. All is working as designed and there were no water leaks present at the time of service. Call complete.

We serviced a

KENMORE DRYER

Model 110.6613241

Near Georgetown, TX 78633

Gerry C

Job Details: 03/07/2023

"110.66132411 Arrived to inspect no operation. The unit would turn on, but would not start at button press and the relay could be heard. I found the thermal fuse open and removed and replaced. The unit resumed normal operation and heated and cycled as designed.

We serviced a

GE DISHWASHER

Model GDF510PSM4SS

Near Austin, TX 78754

Wesley

Job Details: 03/07/2023

Arrived onsite and found unit operating with failed pump motor making bad grinding noise. Replaced pump. Unit is now operating as designed. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL RANGE

Model WGE555S0BS01

Near Austin, TX 78754

Wesley

Job Details: 03/07/2023

Arrived onsite for unit with loose handle. Tightened handle

We serviced a

KENMORE FREEZER

Model 2539284110

Near Georgetown, TX 78633

Gerry C

Job Details: 03/07/2023

"2539284110 Arrived to instal previously diagnosed and ordered part. I re-formed the gasket due to shipping folding and installed. The cabinet required squaring to ensure a good seal. No water connections to unit.

We serviced a

FRIGIDAIRE DRYER

Model FASG7073LW0

Near Georgetown, TX 78628

Lou

Job Details: 03/07/2023

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and could hear the relay pop on the control to get the unit to heat, but nothing happened. I disassembled the unit and tested the ignitor and found it open. Also tested the coils and found the, way out of range. Tested the remaining thermistors/thermostats and all were good. I removed and replaced the coils and ignitor and reassembled the unit and retested and unit is operating as designed. No gas leaks detected during service and no water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM01

Near Dripping Springs, TX 78620

Luis

Job Details: 03/07/2023

"Arrived on site for no cool. Powered unit on fans and compressor powered on,checked evaporator no frost pattern and no traces of dye,removed compressor cover no traces of dye diagnosed an internal refrigerant leak

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Dripping Springs, TX 78620

Luis

Job Details: 03/07/2023

"Arrived on site for no ice and some ice build up. Found ice build up on right side of fresh food evaporator cover,ran diagnostics E2 error code on icemaker. Removed ice build up on evaporator,installed new drain pan,followed instructions on service pointer reassembled evaporator compartment,replaced defective icemaker,checked water flow through drain good. Power cycled unit ran diagnostics icemaker passed harvest and fill.

We serviced a

KITCHENAID ICE MACHINE

Model KUIA18PNLS11

Near Austin, TX 78726

Paul

Job Details: 03/07/2023

Arrived onsite for a ice machine that has a burning smell. I found the external drain pump not turning off and not allowing the machine to turn on or off when it happens. The pump was making the smell the customer noticed. I replaced the pump and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26R4CW1

Near Round Rock, TX 78664

Kimo

Job Details: 03/07/2023

Arrived on site to install a condenser fan not on a refrigerator. Upon arrival I installed the new fan and tested unit and found unit operating as designed. The temps in the fc began dropping after waiting 10-15mins. But the unit should reach it properly operating temperature after a few hours.

We serviced a

WHIRLPOOL OVEN

Model WOC95EC0AS04

Near Round Rock, TX 78664

Kimo

Job Details: 03/07/2023

"Arrived onsite for a microwave, oven combo data that parts were diagnosed in ordered for, I installed the magnetron thermistor. And tested unit and found that the unit would run but not heat. Upon further inspection, I found that the inverter was also needed. I made the customer aware of this charged accordingly. Customer agreed and I replaced the inverter and tested unit several times and found unit operating

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Austin, TX 78721

Wesley

Job Details: 03/07/2023

Arrived onsite for sealed system repair and spoke with builder concerning the incompatible gfci circuit breaker being used. Advised customer that the breaker should be non gfci to avoid nuisance tripping. Refrigerator is also inaccessible due to ongoing painting at time of service. Builder will rule out gfci issue by upgrading breaker to factory compatible recommendation.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near New Braunfels, TX 78132

Leonardo

Job Details: 03/07/2023

Arrived on site to test unit for front panel film coming off. Test unit and found film is actually stainless steal film.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Kyle, TX 78640

Kevin

Job Details: 03/07/2023

"Arrived on site and found dispenser drawer is clogged, after clearing it washer is now operating properly, no further repair is needed at this time, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Mustang Ridge, TX 78610

Kevin

Job Details: 03/07/2023

"Arrived on site and found door is sagging, straightened hinges until it is level with control panel, job complete"

We serviced a

WHIRLPOOL DRYER

Model CGT9100GQ0

Near Round Rock, TX 78664

Kimo

Job Details: 03/07/2023

Arrived onsite for a dryer the in not hearing or tumbling. Upon inspection I found that the terminal blew again. I replace it and tested unit and found unit operating as designed. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Liberty Hill, TX 78642

Maurice R

Job Details: 03/07/2023

Arrived on site for dryer making a squealing noise. On inspection found that the tensioner pulley was not spinning freely. Informed new pulley and ran dryer for 10 minutes and no noise was detected during the test.

We serviced a

MAYTAG WASHER

Model MAH7500AWW

Near Liberty Hill, TX 78642

Maurice R

Job Details: 03/07/2023

Arrived onsite to install previously diagnosed parts. On inspection found no cold was being released from the valve. Installed new valve and retested the unit. The cold water is coming out of the valve now. No water leaks detected during service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Burnet, TX 78611

Maurice R

Job Details: 03/07/2023

Arrived onsite for previously diagnosed parts. Installed the inlet valve and tested unit. Ran the unit in diagnostics mode and no water leaks detected during service.

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Buda, TX 78610

Kevin

Job Details: 03/07/2023

"Arrived on site and replaced parts diagnosed on previous visit, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Austin, TX 78739

Kevin

Job Details: 03/07/2023

"Arrived on site and inspected washer and found it has standing water in the tub. Used a jumper plug to check drain pump and it is running properly. Once water is clear washer will complete test 51 with no issue. If experience continues prescreen Lower harness, control board, and drain pump before return trip, job complete"

We serviced a

MAYTAG WASHER

Model MHW5630MBK0

Near Austin, TX 78748

Kevin

Job Details: 03/07/2023

"Arrived on site and inspected washer and found heater cover has gotten loose and has pool heater element out of location and cause leaking. Customer has a picture. Removed rear panel inspected tub assembly and did not see any issues. Reinstalled heater and cover and confirmed operation By running a diagnostic cycle. It did not leak and no further repair is needed at this time, job complete"

We serviced a

JENN-AIR FREEZER

Model JBZFL30IGX00

Near Dripping Springs, TX 78620

Kevin

Job Details: 03/07/2023

"Arrived on site and inspected refrigerator and found customers experiencing temperature is too cold, milk carton in door is half frozen. Set refrigerator into diagnostics and found Test 01 is 27, 2 is 37, test 4 is 18, test 29 is 33, test 34 is 22, 24 is 48, Spoke with tech line and they recommended replacing thermistor and HV control board. Replaced thermistor with prescreened thermistor kit. If this does not fix issue will need specific thermistor part number and control board W11234826 , W11233631 , . 7735888971"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Georgetown, TX 78626

David Z

Job Details: 03/07/2023

Arrived on site and installed new lid latch to resolve shorted latch from failure. Replaced latch and calibrated unit. Ran diagnostic cycle and verified all working as designed. Repair completed.

We serviced a

KITCHENAID VENTHOOD

Model KVUC606KSS

Near Dripping Springs, TX 78620

Kevin

Job Details: 03/07/2023

"Arrived on site and replaced fan motor diagnosed by previous technician, after replacement vent hood is working properly, job complete"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ3

Near Georgetown, TX 78626

David Z

Job Details: 03/07/2023

Arrived on site to diagnose range that was not running both circles of the front right burner. Ran unit and found inner circle not heating. Examined element and found inner ring broken causing the failure. Replaced element and retested unit. Verified element fully heating. Repair completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near Elgin, TX 78621

Cliff

Job Details: 03/07/2023

Arrived on site to diagnose a refrigerator that is not producing ice. Found water not hooked up to refrigerator. Hooked up water lines and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH54521JZ00

Near Austin, TX 78724

Joe Z

Job Details: 03/07/2023

Arrived on site for unit not powering on. Upon arrival test polarity and is good. Found main fuse is blown. Test unit using mini breaker and unit heats cup of water correctly. Replaced fuse and test unit. Unit is operating as designed. Job complete

We serviced a

JENN-AIR MICROWAVE

Model JMC2427LL00

Near Austin, TX 78731

Vincent

Job Details: 03/07/2023

"Arrived on site for microwave, inspected unit and work area. Customers complaint was interior light not working. Powered unit off and tested bulb and found it bad. Replaced light and tested. Unit is now operating as designed. Job completed."

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near Austin, TX 78731

Vincent

Job Details: 03/07/2023

"Arrived on site for built in refrigerator, inspected unit and work area. Customers complaint was unit leaking in the freezer. Customer had turn it off and said they werent able to power it back on. I powered unit back on and tested the icemaker and found no leaks. Showed customer how to power unit on-off. Unit seems to be operating as designed at this time. I advised customer not to power unit off so we can better diagnose if it occurs again. No leaks where present at this time. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near San Marcos, TX 78666

Joe Z

Job Details: 03/07/2023

"Arrived onsite for heater not operating. Upon arrival ran diagnostics and got F7-E1 no heat. Removed dishwasher from cabinet to inspect heater. Found left side connector was not secure. Tested resistance and is 11 ohms, within specs. Forced heater on on diagnostics and pulling 7amps. Did observe heater is indeed energized and heating. Testing unit under a normal load with high temp and Sami rinse."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near New Braunfels, TX 78130

Joe Z

Job Details: 03/07/2023

"Arrived on site for Not Dispensing Ice or Water . Upon arrival, customer stated that he power cycled the unit several days ago and has not had issues since. I ran diagnostics and all sensors passed test and components are operating correctly. Unit is operating as designed. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL OVEN

Model WFG550S0LZ4

Near San Marcos, TX 78666

Leonardo

Job Details: 03/07/2023

Arrived on site to test unit for light not turning off. Test unit and found yellow wire to door latch not secured. Secured latch test unit and unit test good job complete. Called safety same SR#7735858477

We serviced a

WHIRLPOOL COOKTOP

Model WFG550S0LZ4

Near San Marcos, TX 78666

Leonardo

Job Details: 03/07/2023

Arrived on site to test unit for gas flow very low. Test unit and found wire nut stuck in the flex line. Removed wire but test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near San Marcos, TX 78666

Leonardo

Job Details: 03/07/2023

Arrived on site to test unit for unit leaking. Test unit and could not duplicate problem no leaks present at this time

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Austin, TX 78744

Scott

Job Details: 03/07/2023

"Arrived on site for dishwasher leaking . Found supply line hose wasnt tightened down on valve elbow adaptor . Tightened down connection . Also replaced door spring bushing because it was missing , from truck stock part 8268990 . Ran diagnostics wash all checked normal. No water leaks detected at this time."

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS00

Near Austin, TX 78744

Scott

Job Details: 03/07/2023

"Arrived on site , replaced left front switch and found burn marks on rear right switch , replaced rear right switch.Teste all burners . All are functioning properly . Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Austin, TX 78745

Scott

Job Details: 03/07/2023

"Arrived on site for not drying dishwasher . Ran diagnostics and got 4-2 , . Replaced control .reran diagnostics. Element is heating . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Austin, TX 78750

Paul

Job Details: 03/07/2023

Arrived onsite for a refrigerator not cooling correctly. I found a block of ice in the bottom of the FC and the evaporator fan was not running. I removed the ice and removed the evaporator cover finding the fan iced over and a solid block of ice under the evaporator in the drip pan and the vents to the RC iced up. I removed the ice and found the drain tube with a piece of foam in it. I cleared the drain and the unit drains properly. I tested the unit and the evaporator is developing a full frost pattern and the unit is working as designed. Call complete.

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Spicewood, TX 78669

Paul

Job Details: 03/07/2023

Arrived onsite for a cooktop to replace the previous diagnosed parts. I replaced the valve and tested the unit. All burners are working as designed. There were no gas leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Austin, TX 78734

Paul

Job Details: 03/07/2023

Arrived onsite for a dishwasher with the door not closing. The customer stated they dont have a door closing issue but the door seemed stiff when opening. I tested the door and the hinges and found all working properly. I explained to the customer that the door hinges are different from the older machines and this is how they are supposed to work. The customer was concerned that the machine moves a little when the door is opened and showed me the right mounting screw was not tight. I tightened the screw and the unit is no longer moving. I went over detergent use options and rinse aid settings showing the customer how to adjust the rinse aid volume in needed. Call complete.

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Georgetown, TX 78628

Lou

Job Details: 03/07/2023

"Arrived on site to install previously diagnosed and ordered parts. Due to the many failures of the gear drive assembly, I removed and replaced the gearcase, cam, belt, agitator base with bolts and hub. Calibrated the unit and tested in diagnostics. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model wdf330pahs5

Near Austin, TX 78754

Cliff

Job Details: 03/07/2023

Arrived on site to diagnose a dishwasher that is not turning on. Found power wire not fully wired in junction box. Rewired unit properly and all is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near Austin, TX 78753

Wesley

Job Details: 03/07/2023

Arrived onsite for squeal. Found belt worn new belt tighter by approximately an inch of length. Replaced belt which eliminated squeal symptom. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Austin, TX 78701

Wesley

Job Details: 03/07/2023

Arrived onsite and replaced right side door due to dent upon delivery. Unit is now cosmetically correct. Advised customer on repair. All checks good. Unit is now operating as designed.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Temple, TX 76502

Tyler

Job Details: 03/07/2023

Arrived on site for dryer not heating. Upon arrival confirmed issue and found unit had stable power. After further disassembly I found element coil broke. Also found venting of home clogged and in need of a dvc. Instructed customer on dryer vent cleaning recommendations and found unit heating as designed once it was reassembled. Call complete

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Waco, TX 76710

Tyler

Job Details: 03/07/2023

Arrived on site for washer not draining. Upon arrival confirmed issue and found f9e1 in diagnostics. Upon further disassembly I found drain pump wires broken. Repaired wiring and insured unit had enough slack in wires to prevent further issues. Reassembled and tested unit. Found no leaks and unit working as designed Call complete

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Kyle, TX 78640

Kevin

Job Details: 03/07/2023

"Arrived on site and inspected dryer and found it is rattling while running. Found rattling is coming from vent to making contact with rear bulkhead on motor is running. Added material around vent tube until it stopped rattling, job complete"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Manor, TX 78653

Matthew

Job Details: 03/07/2023

Arrived onsite to replace faulty console. Replaced console and tested. Tested both ovens at 350 degrees. Both are operating as designed. Notified customer to connect to WiFi. Left WiFi contact info if needed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Austin, TX 78754

Matthew

Job Details: 03/07/2023

"Arrived onsite to replace faulty compressor . Replaced compressor, access valve, and dryer. Pulled vacuum and held. Charged per spec and powered unit. Compressor is running and unit is cooling. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Manor, TX 78653

Matthew

Job Details: 03/07/2023

Arrived onsite to replace parts due to defrost issues. Replaced UI and thermistor. Upon disassembly found wire harness to heater had loose connection. Secured connector and ran forced defrost. Also made sure previous control was correct per Whirlpool service pointer. Heater now energized without error. Unit is now functioning properly. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM02

Near Canyon Lake, TX 78133

Andrew

Job Details: 03/07/2023

Arrived on site and replaced previously diagnosed compressor. Ran nitrogen through system to remove any impurities. Vacuumed system and charged to specs. Frost pattern developing throughout evap as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Andice, TX 78628

Lou

Job Details: 03/07/2023

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, several parts have been replaced due to all of the ignitors arcing after the front left burner is ignited. I inspected the cooktop and removed and replaced the front left burner ignitor and tested. Unit continued to fail. I removed and replaced the spark module and re-wired it as it was when I removed the wires and retested. Unit continued to fail. I researched the wiring diagram and found the module not wired correctly and corrected and retested and again the unit failed. I removed and replaced the valve ignitor harness and retested and unit is operating as designed. I advised the customer of the repairs. Unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near New Braunfels, TX 78130

Andrey

Job Details: 03/07/2023

"Arrived on site to test unit for condensation issues, customer stated that RC was set to 34 and and items are freezing, she has raised temp to 68 and a food is now not freezing but mullion is accumulating condensation, tested unit found humidity control was off and customer is blocking air flow with items against back wall, explained to customer how to load RC properly and turned on humidity control, unit is running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Dripping Springs, TX 78620

Luis

Job Details: 03/07/2023

Arrived on site. Replaced defective freezer door

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near New Braunfels, TX 78132

Andrew

Job Details: 03/07/2023

Arrived on site and replaced previously diagnosed modules. FC and two top left lights were replaced. Unit working as designed. No leaks detected. Job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Dripping Springs, TX 78620

Luis

Job Details: 03/07/2023

Arrived on site. Found defective right side fresh food gasket replaced defective gasket. Checked door seal good.

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near New Braunfels, TX 78132

Andrey

Job Details: 03/07/2023

"Arrived on site to test unit for gas leak, tested unit found incoming loose and leaking gas, tightened all connections and tested with leak detector inside cooktop and out, no leaks detected, advised customer to always use exhaust vent when using cooktop, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near New Braunfels, TX 78132

Andrew

Job Details: 03/07/2023

Arrived on site and installed previously diagnosed name plate. Unit working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model JBRFR36IGX00

Near Briarcliff, TX 78738

Luis

Job Details: 03/07/2023

"Arrived on site for no water. At time of visit tested water dispenser working,water extremely cold,adjusted temp settings,ran diagnostics changed defrost setting to basic to allow better cooling and defrost cycle."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Austin, TX 78738

Luis

Job Details: 03/07/2023

Arrived on site. Found defective led module per service pointer removed all leds installed updated led modules all leds working as designed. Autho S84638 ; used 1 W11632139 (Led kit) from stock

We serviced a

KITCHENAID ICE MACHINE

Model KUID508ESS2

Near Austin, TX 78738

Luis

Job Details: 03/07/2023

"Arrived on site for no,ice. Ran diagnostics weak to no water flow from valve,water dripping from drain cap. Replaced valve and cap ran diagnostics good water flow,no leaks from cap,unit passed all other diagnostic test. ; used 1 w11023835 (Drain cap) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Del Valle, TX 78617

Matthew

Job Details: 03/07/2023

"Arrived onsite for dryer not heating. Upon arrival inspected unit. Found dryer is heating and element is energizing. Customer stated, has to run cycle multiple times. Ran paper test on unit. Showed customer that when unit is connected to wall there is no suction (air movement) and the paper falls down. With external ventilation removed the paper immediately gets sucked to the vent and has good air movement. Notified customer that external ventilation will need to be inspected. Unit is operating as designed. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near New Braunfels, TX 78130

Andrey

Job Details: 03/07/2023

"Arrived on site to test unit for no water no ice, tested unit found water dispensing properly, customer stated that is started to work couple of days ago, customer played me a video on what its been doing, by the video determined that the reservoir was freezing, removed evaporator cover and found a gap between fan scroll and unit liner causing cold air to blow on the water reservoir and freeze it,sealed in the gap with perma gum, applied insulation around water lines, advised customer to monitor and if issue persist to call use back, job complete"