Arrived onsite for a microwave that is not heating. I found the same issue with a break in the power cord when it is bent from the unit being pushed in the cabinet. The customer stated they called but they couldnt remove the microwave from the cabinet. I found the cord junction box at the back of the microwave had gotten bent up not allowing the unit to come out of the cabinet. I was able to get it removed and straighten out the box but the cord needs to be replaced. Ordering W11199540 power cord.

Arrived onsite for a refrigerator that is still not cooling correctly. After talking with the customer I found out that the FC has never been and issue and ice has always been made. Only the RC stops cooling correctly. I tested the temps and found the FC at 2 degrees and still dropping but the RC temp was at 52 degrees on the center shelf. I tested the RC thermistor at J5-1 to J5-2 on the UI and the resistance showed 4.30 kohms and it was reading 1.51 VDC which should be somewhere between 59 and 62 degrees. I found the 3 way valve working and could tell the RC evaporator had cooled and defrosted. It appears the UI isnt communicating with the main control to cool the RC. I found no DC voltage out of the main control to the inverter and the unit was not in defrost. I called techline and spoke with Austin SR# 7735843027. Austin agreed that after all was replaced and tested that the UI is failing but also wants another main control ordered just in case the new one that was just replaced is defective. Ordering the UI and another main control. Office to RS; ordrng 1 W11411871 (Panel-UI) and 1 WPW10739408 (Main control)

"Arrived on site to diagnose dryer making loud squealing noise when running. Disassembled unit and found both rear rollers were barely moving, front and real drum seals were separated from the drum as well. Belt was screaming due to seized tensioner pulley. Advised customer repair is to replace all rollers, drum seals, and tensioner / belt. Customer declined repair and will replace unit.

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise which sounded like the evaporator fan hitting ice. Customer advised that its only happened once. I inspected the freezer door gasket and found it sealing properly on all four sides. I placed the unit in diagnostics and tested the unit and it is operating as designed. I did find the left RC door gasket is torn and the UI has digits that are fading out; ordrng 1 241778307 (Left RC door gasket) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived onsite and found tube slipped out of place allowing leak, reinstalled drain tube to proper location to repair leak but also found very hot in compressor cabinet due to condenser fan motor failure. Left refrigerator unplugged upon discovery and warned of impending compressor failure if the unit was used without repairing the fan. Return tech to verify compressor operation prior to repair as the unit although cooling at time of service may have critical damage from overheating ordrng 1 W11387394 (Condenser fan motor) and 1 WP12825803 (Fan blade)"

"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found large defrost issue in fc evap area. Found unit needs new defrost heater, thermistors and control. Office to reschedule once availability of parts is known. W11650659 heater, W11566851 control, WPW10384183 (2x) thermistors. ; ordrng 1 W11650659 (Heaterharness) and 1 W11566851 (Control) and 2 WPW10384183 (Thermistors)s"

"CAE2795FQ1 Arrived to inspect no operation. Service test mode had F7E5 and F2E3 stored in memory. Upon inspection of the gear case and associated parts, I found the seals had failed and there were also signs of water that had leaked through the failed gear case and into the mode shifter housing. The capacitor also had water marks, but tested at an acceptable 59.6 uF. The unit will require the gear case, cam assy, actuator and belt

"Arrived on site for ice build up in freezer section. Found bottom of freezer door gasket has pulled away from liner and not sealing correctly,attempted to secure gasket in liner with screws same issue unit will need a new freezer ordrng 1 W10815698 (Freezer door)"

Arrived on site for a refrigerator that will not dispense ice. Inspected unit and work area. The customer advised that the motor seems to turn but ice does not drop. Held the door switch and had the customer attempt to dispense ice. Found the impeller stripped on the motor. Replaced the impeller and tested the unit again. Still found the impeller stripping on the motor. Unit will need a new motor for repair. I did not have it on hand due to it not arriving in time. The office will need to contact customer about a return date when parts are made available.; O-emld tckt

"Arrived on site to inspect dryer lint screen unable to put back in the unit. Upon further inspection, the customer advised they attempted to clean the lint duct with a rag, the rag got caught on the line screen arm that holds the screen in place and they bent the arm. I disassembled the front of the unit and removed the lint duct and attempted to correct the arm and was unable to. I also found the lint screen torn. ordrng 1 CNOTE (LSO) and 1 WPW10128606 (Lint duct) and 1 CNOTE (AM APPOINTMENT PLEASE)"

"Arrived on site for some burners not functioning properly . Also was mentioned smell of gas . Cleaned orifices and burner heads . Flame pattern looks normal. Did find strong gas smell from left rear burner valve . Shut gas and unplugged .advised not to use cooktop till repair is done .ordrng 1 W11256503 (Left rear valve)"

"Arrived on site to test unit for dirty dishes After cycle completes, tested unit found excessive amount of calcium buildup, all components are activating properly, customer stated that she is using more rinse aid then she usually did, advised customer run a few cycles with vinegar to remove calcium before our next visit, ordering OWI sensor and Dispenser and returning with all pre screened parts, office to reschedule ; ordrng 1 W11410464 (Sensor) and 1 W11412300 (Dispenser)"

"Arrived on site to diagnose dryer that is not heating at all. Tested unit and confirmed no heat. Tested safety devices, and found thermal fuse open and failed. Ordering thermal fuse. Set return visit for 3/3. ; ordrng 1 WP3392519 (Thermal fuse)"

Arrived onsite for a range with the convection fan not working. I found no voltage to the fan. I tested voltage out of the control from P5-1 to P6-3 and had no voltage. All the lights and the door switch were working as designed. I changed the appliance manager and tested again getting the same results. I called techline and spoke with Andrew. I jumped P5-1 to P5-9 and the convection fan started working. Andrew stated there is a logic problem with the UI and advised replacing the UI. Ordering W11492301 UI control. Office to RS.; ordrng 1 W11492301 (UI control)

"Arrived on site to diagnose dishwasher making loud noises when running. Tested unit and found motor making loud noise like it doesn't have enough water. Even after fill is adjusted to proper water level, it still does not quiet down. Noise indicative of wash motor failure. Ordered parts research to get correct sump and motor assembly due to no parts sheet pulling for unit, SR advised. Office to schedule when we can get part. ; ordrng 1 Research (Parts research - sump and motor assembly. No parts sheet for unit.)"

Arrived on site for washer stuck on rinse. Upon arrival confirmed issue and found f7e1 in diagnostics. Found capacitor failing to hold charge and pass voltage to motor. Rescheduled customer for 03/03/23 to complete repairs with capacitor W11158830. ; ordrng 1 W11158830 (Capacitor)

Arrived on site for washer leaking water. Upon arrival confirmed issue issue and leak. Found cause of leak was incorrect tub ring that was not properly aligned to fabric dispenser. Upon further testing found unit will need replacement ring to prevent leaks. Spoke with sr on part availability. Will need office to reschedule once availability of part W11590590 is known from service pointer w11651001.; ordrng 1 W11590590 (Tub ring) and 1 Cnote (Tub ring needs to be inspected for accuracy before rescheduling repairs)

"Arrived on site for tripping breaker. Upon arrival test unit and after 1.5 to 2 minutes the breaker Tripps. Gained access to control. Found that the P8 connector is the harness that is causing the issue. Contacted SW for assistance. After series of test pin pointed the cause to the compressor. Ordering sealed system repair with 2 hours. Ordering R600 kit. Nitrogen, compressor UI drier access valve , and inverter. Office to reschedule ; ordrng 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 W11455472 (Compressor) and 1 W11320585 (Inverter) and 1 2hours (2 hours)"

Arrived on site to replace previously ordered parts for washer. Upon inspecting unit found belt slipping on cam causing sqealing and both parts will need to be replaced to complete repairs.

Arrived onsite and found overstuffed freezer. Compressor running and cooling properly. Frozen air channel to fridge causing failure to cool refrigerator. Advised building manager that the unit needed to be thoroughly defrosted and the tenant needed to be coached on appropriate loading to prevent the door from gaping and freezing the air channel with condensation. See pics for additional secondary concerns documented on both service trips. ; O-emld tckt

Arrived on site for refrigerator not turning lights on. Upon arrival confirmed issue issue and found control and compartment lights not on but unit cooling as designed. Found door switch malfunctioned/broken. Rescheduled customer To complete repairs with new switch. ; ordrng 1 W11123941 (Switch)

Arrived onsite for refrigerator making noise occasionally. Customer believes it was the compressor. Customer had recorded the noise. Upon arrival inspected unit. Put in diagnostics and isolated motorized components. Found in test 3 that the dampener control mechanism was sputtering and not functioning correctly making noise vibrations in the fresh food compartment. Ordering dampener control. Office to reschedule. ; ordrng 1 WPW10479155 (Dampener control)

Arrived onsite for a rang oven that is not heating. Upon inspection I found that the igniter was show open the igniter that I was sent with had the wrong combination on it. I am ordering another igniter. Office to reschedule. ; ordrng 1 W11590294 (Igniter)

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new harness and tested unit and found that the left rear burner would not stop sparking even after being lit. I am ordering and new spark module and igniter. Office to reschedule. ; ordrng 1 WPW10475149 (S mod) and 1 W11507532 (IGNTR-SURF)

"Arrived onsite for a DW that is have a issue where the lower rack is making contact with the water inlet. Upon inspection I found the to be true. I attended to adjust the inlet and the redo several times but nothing worked. I am ordering the rack, nut and gasket. Office to reschedule ; ordrng 1 WPW10508676 (NUT-TUBE) and 1 WP8531323 (GASKET) and 1 W10728159 (DISHRACK)"

Arrived onsite for a DW that is leaking for underneath. Upon inspection I found that the leak was coming from the water inlet. I am ordering the inlet. Office to reschedule. ; ordrng 1 WPW10195536 (Water inlet)

"Arrived on site and inspected washer and found noise customer is hearing is normal for this model in the spin cycle. Also found plastic exterior on dispenser drawer does not close flush. Will bring back new plastic, took a picture ; ordrng 1 W11524103 (Drawer) and 1 W11325569 (Console)"

"Arrived on site , replaced torsion springs . Door flopping open still. Tried all spring and in different combos . Still flopping open . Reorder both springs for ss door . Also found inner door frame cracked . ; ordrng 1 WP8303556 (Inner frame)"

"Arrived on site to test unit for acting erratic. No/low cool, no ice production, no water dispensing, PO prompting. Unit was unplugged for a week and is currently working as designed. Spoke with CS and ordering recommended parts. Also recommending 2hrs on return visit. Office to reschedule. ; ordrng 1 WPW10624574 (Power supply) and 1 W10804160 (LED control) and 1 W11330971 (UI)"

Arrived onsite for dishwasher door was damage. On inspected found that there is tape damage to the top of the front panel. Looks like the installers had taped the door closed and when they removed the tape it remained the finish to the door. I found that the kick plate was missing and the insulation was missing to. Customer would like us to get the kick plate on asap do to kids in the house. No water leaking despite during the servicing call.; ordrng 1 W11613486 (Door panel) and 1 W10909064 (Kick plate) and 1 W10831329 (Kick plate insulation) and 2 WP302868 (Screws)s

Arrived onsite for washer leaking. On inspection found that there was water marks on the front of the unit. Ran unit in diagnostics mode and it was leaking down the front and ran along the bottom of the front bezel and dripped off at the right corner of the unit. I found theses errors when I ran diagnostics F5E1 F8E1. There was water leaking from the front of the unit.; O-emld tckt

"Arrived on site for washer, inspected unit and work area. Customers complaint was making noises. Entered diagnostics and retrieved error codes F7E5 F6E2. Ran a diagnostics and found gearcase grinding along with the clutch not engaging correctly and valve leaking. Im ordering gearcase, assembly valve, slider, rotor and clutch to finish repairs. Leaks where present at the time of service. Office to reschedule when all parts are available. Claims to order autho. ; ordrng 1 W11393685 (Gear case) and 1 W10734521 (Slider) and 1 W10447973 (Clutch) and 1 W10754161 (Rotor) and 1 W10752283 (Washplate) and 1 Authorization (Order authorization)"

Arrived on site for broken door glass . Found will need lower outer door glass . Ordering outer door and badge . Call to set return ; ordrng 1 W11600222 (Outer door glass)

Arrived onsite for a refrigerator not cooling after the compressor and condenser were replaced. On arrival I found the unit powered up but the compressor was not running and had power to it. I tested the compressor with a test inverter and watt meter. The wattage went up to 25 watts and then slowly dropped to nothing indicating a failed compressor. The compressor will need to be replaced again. Ordering W11592010 compressor and W10843121 Non-UV DRIER. Office to RS.; ordrng 1 W10843121 (Non-UV DRIER) and 1 W11592010 (Compressor)

"Arrived on site for an ice machine that is still not making ice. Inspected unit and work area. Ran unit through diagnostics and found all tests pass. On the unit on and ran through an ice making cycle. From the unit recirculating and cooling the water but ice not form. I called Whirlpool tech line and spoke to Robert SR# 7735835310. He advised that because of the corrosion on the wiring and connectors, to order the sealed system and control for repair. Ordering all pertinent parts near me a therapist will need to get authorization for the repair in contact the customer when parts are made available if you several out of stock and PSP items. If authorization is given, please schedule service for at least three hours due to multiple sealed system components in the drive time to get here.; ordrng 1 WPW10605286 (Compressor) and 1 WPW10534030 (Hot gas valve) and 1 WP2313624 (Condenser) and 1 WPW10218037 (Evaporator) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 W11034363 (Control) and 1 Nitrogen (Nitrogen), states that autho needed"

"JFFCC72EHL03 Arrived to inspect noise. The customer advised me the noise was a fast buzz or rattle and was much louder when the RC doors were opened, but still very noticeable with the RC doors closed. I found a moderate formation of solid ice in the evaporator area at the right side and advised the customer they will need to defrost the unit to remove the ice, even though it was located at the right only and a small amount. The installers did not set the front feet and the cabinet was badly out-of-square, facilitating air leaking into the chassis and the upper corner of the right RC door gasket had a small tear and showed signs of fold over. The drain tube assembly was gapped in the lower unit area and required sealing. The gasket and drain tube together, allowed enough air to enter the chassis and create the ice issue, exasperated by food packaging that had lodged in the right side of the air intake. Thermography revealed the RC defrost system worked as designed within test mode 90. I set the front legs to square the chassis and tested. Office to order RH RC Door Gasket W10917313 and contact the customer to arrange return service. No leaks observed during service.; ordrng 1 W10917313 (RH RC Door Gasket)"

Arrived onsite for a refrigerator getting to cold in the FC. I found the settings on the control at 37RC and 5FC. I found the temps in the FC at -3 degrees and the RC at 35 degrees with the compressor still running. I tested both of the thermistors resistance at the control and found the RC reading 6.12 kohms & the FC reading 15.29 kohms. Both were way out of range and will need to be replaced. I was only prescreened one thermistor kit. I replaced the thermistor in the FC and will order one for the RC. Ordering W10316760 thermistor kit. RS for Fri 3/3.; ordrng 1 W10316760 (Thermistor kit)

Arrived on site for washer bouncing around and bellow issues . Ran diagnostics and got long drain error and off balance codes . Ran diagnostics unit is draining but pump sounding rough and bellow getting stressed when washer goes off balanced . Ordering bellow and drain pump. No water leaks at time of service. Call to set return ; ordrng 1 W11319789 (Drain pump)

"Arrived on site to test unit for no power, tested unit found drain pump engaged and no control unresponsive, unit is receiving proper voltage, need to replace control and pump as precautionary, ordering control, office to reschedule ; ordrng 1 W11498796 (Control)"

"Arrived on site to inspect dishwasher cleaning light flashing (error code). Upon further inspection, I placed the unit in diagnostics showing error codes F8E4-float switch & F9E2-drain pump. I cleared the codes and continued with testing. I removed the toeplate and removed the float switch from the drain pan and found soapy water in the drain pan and on the float. When the unit motor came on, it made a load moaning noise as if it were struggling to pump,the water. Customer advised they have a water softener system and are also on a water well. Once the unit was completed with testing, I removed and replaced the float switch and reassembled the drain pan. Due to the noises from the motor, I am ordering the sump/motor assembly and scheduled return service for 03/06/23. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service.; ordrng 1 W11460946 (Sump/motor assembly)"

Arrived onsite for a refrigerator that is frozen up in the ice bin and starting to leak water out. I found the right side of the ice bin with a solid block of ice and the bin frozen in the door. I steamed out the ice and removed the bin. I found the end of the fill tube limed up causing water to spray everywhere when the ice maker filled. I cleaned the tube and reassembled the unit. I ran a harvest test and the unit filled and worked as designed. Call complete.

"Arrived onsite for a washer making a making clicking and squealing noises. I checked error codes and found F7E9 locked rotor, F7E5 shifter failure, F0E3 overload, and F2E1 UI stuck button error. I could feel something rubbing and there was drag when rotating the basket. I removed the basket and found nothing under it and determined the drag was in the gearcase. I replaced both then ran a calibration cycle and a service diagnostics cycle. The machine completed the cycle and works as designed. There were no water leaks present at the time of service. Call complete.

"Arrived on site to install previously diagnosed and ordered part. Due to the agitator being damaged, I removed and replaced the agitator and tested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that with the unit turned off, water continues to come out of the dispenser area. I found water dripping from the fill nozzle and the customer advised that sometimes the water comes out faster than what it is today. I removed and replaced the valve assembly and tested in diagnostics and unit is operating as designed. No water leaks observed at the end of service, job completed."

"Arrived on site to diagnose range that was cycling burners more than normal on cooktop. Customer says that within the last couple weeks things have taken longer to cook than normal. This is on all 4 elements. Tested unit and found elements do come on and stay hot. Checked wiring and voltage and found all working properly, no voltage drops or shorts. Elements are good as is console. Advised customer we can replace the control, since all elements are affected to see if it creates any improvement.

"Arrived on site to diagnose dryer that is not heating. Tested unit and found it powers on and tumbles, but no heat. Checked incoming voltage and only found 120v total. Found L2 side missing voltage. Advised customer to have voltage supply issues resolved. Call complete."

Arrived on site to diagnose range with F1E0 error present. Examined control Customer advised to contact pest control. Repair completed.

Arrived on site to install new gearcase and shifter to resolve leaking gearcase / unit not agitating. Replaced gearcase and shift actuator. Calibrated unit. Ran test cycle and found everything working as designed. Repair completed. Repair completed.

Arrived on site to repair previously diagnosed sealed system. When I tapped into system to evacuate refrigerant found system had 0 charge. Replaced compressor and drier. Charged system with nitrogen to locate leak. Found condenser was leaking. Filled pan with water to provide better evidence. With water bubbling still heard a slight hissing sound. Applied bubble solution to all weld joints with no signs of leaking from those areas. Placed solution applicator on suction tube/cap tube area entering cabinet and found it bubbling if held in correct spot. Took video and submitted findings to whirlpool.

Arrived on site to install new sump and motor assembly to resolve weak pump not cleaning dishes. Replaced sump and tested unit. Verified spray arms are moving and noise level is down. No water leaks found. Repair completed.

"Arrived on site to install new switch to resolve unit not shutting off when dispensing. Disassembled dispenser unit and only needed to replace the switch. Replaced and tested unit. Verified all working as designed. Repair completed, no water leaks found."

"Arrived on site for a washing machine that will not move past the sensing portion of the cycle. Inspected unit and worked area. The customer advised of the unit makes a grinding sound and does not go past the sensing portion of the cycle and will shut off. The customer ran a a load on the normal wash cycle and I immediately heard the sound. Checked underneath the washer and found the cam has been completely stripped. Due to the load that was in the washer, I did advise the customer against washing blankets and thicker items that are really weedy when saturated. I did advise the customer that the manufacturer recommends to take those to the laundromat such as quilts, comforters, sleeping bags, rugs, etc. the customer advised this unit specifically for the space so they could wash whatever they needed. Replaced the cam and tested the unit. The unit begin to work and operate as designed. Call complete."

Arrived on site for washer not going into wash cycle . Basket is making loud squealing noise when turned bye hand . Back tub with bearing

"Arrived on site for lid strike broken . Also found latch locking clips broken . Replaced both strike and latch . Ran diagnostics all checked normal. Charged 291.37 collected 335.08 AUTHO 3344XH. No water leaks detected at time of service. Job complete"

"Arrived on site for microwave, inspected unit and work area. Customers complaint was exhaust blower not working sometimes. Tested unit and found a bad capacitor for blower and a bad fan motor.

"Arrived on site to install previously diagnosed parts. Installed new control board and tested, unit is operating as designed at this time. Advised customer if it continues to do the same we would have to proceed with installing the inverter. No leaks where observed during service. Job completed.

Arrived on site to install previously diagnosed parts. Installed new inverter and new LED control. Advised customer if it continues to do the same we would have to replace all boards and wouldnt be able to guarantee it will fix it. Unit is operating as designed at this time. Job completed.

Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley worn out and replaced idler assembly. Tested unit and found all is functioning properly at this time.

Arrived on site and inspected dishwasher and found screen and filter are covered with a mat of solid material. Took pictures. Removed them both and washer is working properly. Incoming water pressure is weak and water does not get hotter than 94?. Because of water temperature heating element has failed. Replacing heating element would not solve issue it would just fail again.

Arrived onsite to install previously diagnosed parts. Inspected unit and work area. Replaced the bracket and retainer clip and tested the unit. The unit began to work as designed.

Arrived on site and found left fresh food door gasket is torn. ed for replacement. Used heat gun to ensure gasket is straight.

"Arrived on site and found customer is experiencing long dry times, found dryer is heating properly but airflow meter is showing restricted, recommended that apartment maintenance clear vent to the exterior before dryer is used again. Also reported finding to apartment management. Job complete"

Arrived on site for oven smoking while in use. Upon arrival inspected unit. Ran unit and found that this was the first time use for the oven. Notified customer that the unit should be run initially for 30 to 40 minutes to burn off shipping oils from the elements. This is a normal process and will stop after the first or second use. Unit is functioning properly.

Arrived on site for washer not starting/ turning on. Upon arrival confirmed issue but found no errors in diagnostics after further testing I found a short in the power cord/ACU connector and was able to repair wiring and insure unit worked as designed with no leaks. Call complete

"Arrived on site for burn not working. On inspection only 30% of the burner is igniting. Took the burner apart and clean it, reinstalled it only 50% of the burner will light. Installed new burner working 100% no gas leaks detected during service."

"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new tower, board and drain kit. Plugged unit back in and found unit running as normal. Job completed"

Arrived onsite to replace damaged doors on a refrigerator. Upon arrival I replace the damaged doors. Unit operating as designed. Job complete

"Arrived on site for water and ice not dispensing. I gain access to the back of the unit and test the water valve. The valve had plenty of water pressure. Pulled the RC evap cover and found the reservoir frozen, took the heat gun and defrosted the reservoir and the water started to flow from the dispenser. Contact the office and James information me to use the putty to seal the around the column. I add putty on top of the styrofoam and the upper column. The refrigerator is operating as designed and no water leaks detected during service."

Arrived onsite for dishwasher door not closing. On inspection found the hinges were bad. Installed the hinges and the door shuts now. No water leaks detected during diagnostics mode.

Arrived on site for a range display showing F1 EO and oven functions not working properly. Upon arrival inspected unit found code on display. Tried clearing code but would not reset. Replaced board due to internal board failure. After replacement tested unit and unit is functioning properly. Job complete.

Arrived onsite for refrigerator doors not being the same size. Upon arrival inspected unit. Doors had not been replaced previously. Customer stated that from a distance the fridge was not level with the cabinetry. Checked level of the refrigerator and was good. Checked level of the cabinets and showed customer that cabinets above fridge were not straight. Called tech line for documentation SR#7735707706. Unit is functioning properly and complains are cosmetic. Job complete

Arrived on site to test unit for right front burner not working on low and getting stuck on high. Test unit and found and switch. Replaced switch test unit and unit test good job complete.

Arrived onsite for cooktop grates failing. Upon arrival inspected unit found grates failed at hinges not allowing cooktop to stabilize and support cookware properly. Hinges are in good shape. Replaced grates. Unit is now functioning properly. Job complete

Arrived onsite for previously diagnosed parts. Installed the hinges and ran the unit in diagnostics mode. The unit completed the diagnostics test and is operating as designed. No water leaks detected during service.

Arrived on site to replace front panel. Replaced panel test unit and unit test good job complete.

arrived on site to test unit for clip holding broiler had broken off. Installed new clip test unit and unit test good job complete.

Arrived on site for no water or ice. Diagnosed frozen water tank due to air leaking between fan scroll and air tower. Defrosted tank added sealer to gaps ran diagnostics icemaker filled with water tested water dispenser passed. Added grease to tracks on drawer

Arrive onsite for a ant that is Leaking gas. Upon inspection I found that the leak was not coming for the unit but it was coming from the gas valve at the wall. I called safety and spoke to them about my finding and got Sr#7735748465.

"Arrived on site for washer needing previously diagnosed harnesses, control. And relay. Upon arrival confirmed issue and installed required parts. Reassembled and tested unit and found washer cycle through all setting in normal and diagnostics mode. Found no leaks and unit working as designed with no errors. Call complete"

"WDP540HAMZ0 Arrived to inspect leak. I found the installer had removed the anti-drain back loop on the side of the unit and in doing so, allowed the drain line to get pulled to the back of the chassis, kinking the rubber drain line connector at the front of the unit. I re-ran the drain tube in its designated mount and tested. Operational test good, no leaks observed during service."

Arrived onsite for a dryer to replace the previous diagnosed parts. I installed a thermal cutoff kit and tested the dryer. The dryer is working as designed and cycling between 120-165 degrees when on high heat at the exhaust with the vent hose off but with the hose connected the dryer gets up to 185 degrees and the temp drops very slow indicating a restricted vent. I advised the customer to have their house vent cleaned before using the dryer. I explained that using it before the vents were cleaned could result in the thermal cutoff failing again. Call complete.

Arrived on site to install previous ordered parts. Installed filter housing. No leaks present at this time. Unit is operating as designed.

Arrived onsite for a refrigerator that is making a loud scraping noise that gets louder when the FC door is opened. On arrival the customer had the unit unplugged and the doors opened. After speaking with the customer they stated that they didnt see any frost coming out of the lower vents of the evaporator cover when the noise was happening. I tested what I could in diagnostics but couldnt find anything wrong at this time. I explained to the customer that I suspect the FC door could have been left cracked open or it could possibly have a defrost issue again but if it did happen again to leave it running and call us so we can find the issue. Call complete.

"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the magnetron, capacitor and diode and tested. The prior noise led and the unit quieted after initial startup, within a few seconds to normal operating sound levels. I noted the vent fan did not operate during microwave testing, but the magnetron cooling system did work. I contacted the MFG, File 7735814756, and advised of my findings. There was not documentation that specified this condition, but the manufacturer rep did confirm that this was normal operation for this unit. Operational test good."

"Arrived to instal previously diagnosed and ordered parts. Prior to installation of a replacement manifold, I was able to adjust the existing manifold and correct the knob contact with the bezels. I tested the unit and found no other faults, operational test good and no gas leaks detected during service."

Arrived on site for refrigerator with lights out. Inspected unit and found 2 light on top out. Replaced both modules and unit is now operating as designed. No leaks where observed during service. Job completed.

"WRX735SDHZ08 Arrived to instal previously diagnosed and ordered parts. I removed the tiler head assembly and confirmed the supply line to the valve was too short and replaced the assembly. The valve was not needed as there was a gouge within the factory installed line, causing the drip. I removed the FC cover and verified the right return vent was completely filled with ice and I removed via steam. All functions were present within the unit after repair and there were no leaks of the water supply of unit after repair completion."

Arrived on site and replaced previously diagnosed sump assembly. Noise is no longer present. No leaks detected. Job complete.

Arrived on site to test unit for low ice production and water pooling in ice compartment. Found all components functioning but water is not draining. Unit is gravity drained. Removed ice maker from compartment and found drain tube was pinched shut from angle to drain and extra material used is too stiff. Advised to have contractor correct draining issue. No leaks detected. Job complete.

Arrived on site for microwave needing previously diagnosed ACU. Upon arrival reconfirmed issue and installed required ACU. Upon reassembling unit I found all functions fully restored to microwave and unit heats as designed. Call complete

"Arrived on site to install previously diagnosed and ordered parts. Due to the many failures of the unit, I removed and replaced the UI, hv control, RC evap fan motor/harness, RC evap drip pan kit and the right RC door gasket. I sealed off the RC evap cover using permagum and installed two screws at the top of the evap cover as explained in service pointer #W11092686. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."

Arrived on site for range over heating in oven and showing f6E1 in diagnostics. Upon arrival confirmed issue and error code. Upon further testing I found oven sensor ohm8ng at 1.23kohms and broil relay would randomly get stuck and leave broil element on during use. Replaced control and oven sensor then reassembled and tested the oven. Found unit heating to 350 for 20 minutes with no errors or failures. Call complete

"Arrived on site and found lid latch is broken, after replacing it washer is now operating properly, job complete"

Arrived on site to replace previously ordered parts for oven. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.

"Arrived on site to install previously diagnosed and ordered parts. Due to the filter head failure the cover being the wrong part, I removed and replaced the filter head and cover and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site to replace previously ordered parts for dishwasher. Replaced ui and housing and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site. Replaced icemaker and main control,power cycled unit ran diagnostics ice box fan powered on optics passed ran harvest test passed ran fill test passed."

"Arrived on site. Found ice build up on right side in freezer section,right corner of gasket not sealing to cabinet,removed ice build up,remolded door gasket checked door operation and seal good."

"Arrived on site. Diagnosed water line freezing due to reservoir freezing from air leaking out between fan scroll and air tower,defrosted lines,added sealer to gaps ran icemaker harvest test passed ran fill test passed. Removed ui ohmed fill tube heater passed"

"Arrived on site and replaced rain hoses and drain pump per Techline on last visit. Ran unit, unit working as designed with no leaks detected. Job complete."