"WRT112CZJZ00 Arrived to inspect no cool. I found the unit would not cool and testing pressures revealed the low side at 20 of vacuum and 51 psi in the high. Vacuuming revealed the unit would not sustain deep vacuum, reaching 290 microns and then slowly climbing to 700 within 15 minutes. I could not find any sources of leaks and pressurized the system. There were bubbles that formed only when the system was pressurized, at the entry point for the capillary tube and return, in the liner at the evaporator. I contacted the manufacturer, SR# 7735878202 and advised of my findings. The MFG tech submitted the unit for PEX review. No water connections to unit."

MHW5630HC2 Arrived to inspect washer leaking. I discussed the issue with the customer and they have discovered water under the front of the machine intermittently. Service test mode had F0E2 stored and I cleared for testing. The unit passed service test mode and I found the door bellow did not have good contact with the door at the 11 oclock position. I removed and replaced the bellow and noted a positive seal. Retesting of the machine showed no more leaking from the door. Drain safety strap added. No leaks observed after repair.

Arrived on site for dishwasher needing previously diagnosed sump asm. Upon arrival reconfirmed issue and installed motor/sump asm. Upon reassembling unit I then tested and found no leaks and noise no longer present. Call complete

"Arrived on site to inspect dryer error codes. Upon further inspection, I found the customer was using the unit and it was drying some towels. I checked to make sure it was heating up and it was. I monitored the unit for approximately 25-30 minutes and it operated as designed. I checked the lint trap inside the unit and at the bottom of the unit. Cleaned the lint from the trap at the bottom. Ic old not get the unit to duplicate the error. Made recommendations for use and care, as well as, with the washer as the washer could be the reason the dryer is failing. No water or lint observed at the end of service, job completed."

"Arrived onsite for washer stopping in mid cycle. On inspection found the agitator bolt was stripped from previous tech. I had to break the part off. Removed and installed gear case, actuator,cam,hub nut,agitator coupler,bolts. Calibrated the unit and ran it in diagnostics mode. The unit passed diagnostics and no water leaks detected during service."

"Arrived on site for a washer that is not starting the wash cycle. Upon running the unit in test mode I found that the motor would not run. Upon further inspection I found that the connection to the cap was not secure, I corrected this and tested unit several times and found that the unit is now operating as designed. Job complete"

"Arrived on site to install previously diagnosed. Installed new freezer harness, new Orion board, defrost heater and door gasket. Leaks where observed during service from defrosting the refrigerator. Job completed."

Arrived on site to diagnose a washer with long cycle times. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.

Arrived on site for lid strike broken . Found strike broken . Replaced strike . Ran diagnostics wash cycle. All checked normal. No water leaks detected at time of service . Job complete

Arrived onsite for oven not heating. Upon arrival inspected unit. Found faulty igniter. Replaced ignitor. Tested unit at 350 and unit is functioning properly. Job complete

Arrived onsite for refrigerator freezer door not closing properly. Upon arrival inspected unit. Contacted tech line for assistance due to multiple trip. Spoke with Adrian- SR#7735872394. Recommended gear adjustment. Disassembled and inspected gear. Found right gear fractured. Replaced gears. Tested unit and door is closing properly. Invited customer to test and customer is satisfied with outcome. Job complete

Arrived on site to diagnose a refrigerator that is over cooling in the rc. Found rc thermistor wiring connection loose at control preventing proper communication between thermistor and control. Rewired unit properly and all is working properly at this time. No leaks were found at time of service.

"Arrived on site and inspected dishwasher and found harness to inlet valve is not connected properly, after resetting it confirm water pressure is good. Job complete"

Arrived on site for refrigerator not cooling/turning on. Upon arrival confirmed issue and found u it had lights and power but wasnt cooling. Found unit had gotten stuck in demo mode. After extensive searching I was able to locate and find needing - and water button would activate unit back into cooling mode. Found unit working as designed and informed customer to give unit 24 hrs to stabilize temps.

Arrived on site to replace lp kit. ReplaceLp kit and found left front burner taking for ever to if Ignite after replacing the orifices. Will order new burner head and burner cap. Office to reschedule ; ordrng 2 W11319683 (Burner head)s and 1 W11319224 (Burner caps)

"Arrived on site to diagnose dishwasher that is not starting loads and blinking clean light. Examined unit and found error caused by flood switch. I checked the flood switch and found one of the wires was pulled out from the plastic connector on the wiring harness side. I tried to reseat the wire, but connector is molded and I could not get the wire to stay. Ordering new main harness to replace. Office to schedule when part arrives. ; ordrng 1 W11662108 (Wiring Harness)"

"Arrived on site to follow up on dishwasher leaking water when in use. Customer showed me bowls almost full of water. Removed the door and found thick trails coming off the vent, causing the leak. Ordering new vent and seal. ordrng 1 WPW10469574 (Vent) and 1 WPW10195032 (Deflector)"

Arrived on site for dishwasher not allowing any door tension and causing door to fall to quickly. Upon arrival confirmed issue and found right side door hinge spring broke off along with plastic mounting pieces. Rescheduled customer for to replace W11573702 to complete repairs

"Arrived on site for microwave/walloven making a loud humming noise. Upon arrival confirmed issue and noise during microwave wave use. Upon further testing found noise coming from blower fan, mag, and inverter. Customer wasnt aware of appointment and didnt have the time for repairs to be made while on site

Arrived on site to test unit for load-n-go constantly over filling. Recommend replacing both hot and cold valves for weeping. Also recommend replacing leaking dispenser assembly and bellow. Needing autho for parts replacement and office to reschedule. ; ordrng 1 W11316255 (Valve) and 1 W11316256 (Cold valve) and 1 W11524105 (Dispenser assembly) and 1 W11314648 (Bellow)

Arrived on site to test unit for error f27(overflow conditions). Cleared code and completed diagnostics with no issues. Found excessive soap build up. Found improper wash cycles being ran. Advised on how to run proper clean cycles. Recommend replacing control for acting erratic. Office to reschedule. ; ordrng 1 W11475814 (Control)

"Arrived on site for range still tripping breaker . Ran voltage at block ,both legs at 126v . No grounds found in wire harness . Element is showing proper resistance . Turned oven on . Getting 250v at element then unit trips breaker in about a min . Will need to call tech line . Tech line is in training . Too late to call tech . Will need to add tomorrow. ; O-emld tckt"

KFGC558JSS01 Arrived to inspect burner and flame issue. I found the unit had been converted prior and the orifices wee incorrectly installed. The installer had discarded the orifice card do they will need to be reordered. The unit will likely require regulator adjustment as well. Office to schedule GCO and with SO# 371543. No gas leaks detected during service. ; ordrng 1 W11502161 (LP Conversion Kit)

"Arrived on site for wont start OPERATIONS-WASH CYCLE NOT WORKING PROPERLY . Upon arrival, there is standing water in tub. Ran diagnostics and got F9-E1 long drain, F7-E7 motor unable to reach rpm. Removed console to gain access to control. Found control not sending voltage to drain pump on call for drain. Need to replace control. Replaced control and test unit. Drain pump is not receiving voltage on call for drain. Test drain pump and has correct resistance at the pump, but am not getting resistance at the control. Need to replace harness. Ordering harness and drain pump. Also want to return with another control .Office to reschedule ; ordrng 1 W11569161 (Harness) and 1 W11396717 (Drain pump) and 1 W11481108 (Control)"

"Arrived on site to inspect dryer not working. Upon further inspection, I attempted to place the unit in diagnostics and the control panel failed to respond. I removed the top panel and found the diagnostics LED on the main control flashing. I tested the control panel harness and it was good. I removed the front panel and inspected/tested the thermal fuse and element and found the fuse good, but the element is bad. The center metal plate of the element is badly warped and cracked. Also found a large amount of lint built up inside the unit (photo). I found the vent tube at the back of the unit had a square adaptor to it and where the adaptor meets the vent tube, its badly crushed and not allowing for good airflow. I advised the customer of my findings. I am ordering the control panel and dryer repair kit (4-rollers, tension pulley and belt) and will return with all prescreened parts. Upon return service, returning tech needs to replace the element, control panel and repair kit and clean the unit. ; ordrng 1 W11583883 (Control panel) and 1 4392067 (Dryer repair kit)"

Arrived on site to diagnose a dishwasher that is not cycling. Found circ pump locked up and it will need to be replaced to complete repairs. Office to set return appointment.; O-emld tckt

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit with power and the tub empty. I turned the unit on and placed it in diagnostics and tested. I found the reservoir drain pump not operating. I tested the unit in a normal ice making cycle and once the valve would turn off, the entire unit would lose power. I pulled the unit out of the cabinet and found a water leak at the drain (photo). Also found the dr hose had been customized and was badly kinked at the external drain pump (photos). Once I had the unit pulled out, it began to operate as designed minus the reservoir drain pump. I found the leak in the drain, just before the P trap, was leaking onto and around the junction box at the back of the unit (photos). I recommended, to the builder, that the drain hose be replaced with the original drain hose and I am ordering the recirculating pump and reservoir drain pump. Unit was left turned on and operating. Builder was made aware of the water leaks and was to get the issue repaired. I scheduled return service for 03/15/23 at which time the reservoir drain pump and recirculating pump will be replaced. Builder will have the drain hose replaced.; ordrng 1 W11542868 (Reservoir drain pump) and 1 W11542867 (Recirculating pump) and 1 W11572053 (Drain hose)"

Arrived onsite for a refrigerator with a broken water line. I found the line between the valve and ice maker broken and it is installed with a soda line clamp. The line and clamp will need to be replaced. Ordering W10861184 camp and W10823511 fill tube. Office to RS.; ordrng 1 W10823511 (Fill tube) and 1 W10861184 (Clamp)

Arrived onsite for stacked unit in closet with loud fill. Determined one of the valves to have very loud frap and chatter. Ordering both valves and verified possible repair for 2MAN. Will require one tech to be moderately slender to access rear from side. Office to reschedule. ; O-emld tckt

"Arrived on site for not cooling. Upon arrival found unit hot in both boxes. Test compressor, clicks on and buzzes for a few seconds and turns off. While on the compressor pulls 9 amps. Need to order sealed system. This is a R600 unit. Need to order 2hrs. Nitrogen, r600 kit, compressor, UI drier, and access valve. Office to reschedule ; ordrng 1 W11574734 (Compressor) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve)"

"Arrived on site to diagnose microwave oven combo losing power. On arrival spoke with customer who advised me that the unit will sometimes reset itself / recycle. Unit acts similar to update restarts. Checked error codes and also found F6E0, UI lost communication. Ordering new console to resolve, software housed in console. Office to schedule when part arrives. ; ordrng 1 W11297728 (Console)"

"Arrived on site for refrigerator not allowing 3 glide shelves to operate correctly. Upon arrival confirmed issue and found shelves metal rails wrapped and gripping to tightly to glass. Will need office to reschedule once availability of all 3 shelves is known. Customer also stated crisper drawer was missing divider bar but after speaking with SR apart part availability, found that customer would need to call whirlpool directly to get access to part needed due to not having an availabile number to look up part with. ; ordrng 3 W11358363 (Glide shelves)s and 1 WP542638 (Grease)"

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new belt and felt using adhesive. And tested the unit in time dry and found unit operating as designed. Job complete.; ordrng 1 WP8557891 (BURNER-GAS)

"Arrived on site for vent hood fan making noise. On inspection found shipping material still in the fan. Removed the shipping material and tested unit. The unit is still making the noise, the fan may have been damaged due to the packing material that was left in the fan.ordering a fan W11035826; ordrng 1 W11035826 (Blower fan)"

"Arrived on site to diagnose a washer that is not cycling properly. Found control not advancing cycle and just clicking prior to washing. The motor, shifter, water, and latch all check good. Control will need to be replaced to complete repairs and return date set for 3/8.; ordrng 1 W11513246 (Control)"

"Arrived on site to replaced rear valve . Customer also mentioned since previous visit fridge stopped dispensing water as well. Ordering filter head , heater and valve . No water leaks at time of service . Return 3/10 ; ordrng 1 W11194380 (Valve) and 1 W11024084 (Heater) and 1 W11024083 (Filter head)"

Arrived on site for fridge leaking . Found a lot of condensation around ice maker . Door mullion is not function properly allowing door to gap and causing condensation around icemaker and bucket . . Ordering mullion . No other water leaks detected at time of service . Call to set return ; ordrng 1 W10698199 (Mullion)

WFG320M0BS3 Arrived to inspect no light in oven. I found the bulb tested open. I tested the outlet and the correct voltage was present. No gas leaks detected during service.

"Arrived on site for a washer, inspected unit and work area. Customers complaint was washer not draining or spinning properly. Ran a diagnostics and found everything working as designed with no error codes. While in diagnostics unit had to much suds due to excessive detergent usage. I advised customer to use less detergent. Unit is operating as designed. No leaks where observed during service.

"Arrived on site. Found drain tube not fully secured to liner added sealer to gaps,replaced defective fan motor and blade powered unit on compressor and fan powered on.

"Arrived on site to install previous ordered parts. Replaced bake element, base, and control. Test unit by preheating oven to 350.. unit did not reach temperature found unit not getting 240. Found bad plug outlet. Wiggling the cord into outlet then gets 240. Unit is operating as designed. Job complete"

"Arrived onsite for a dryer that will not turn on sometimes. Upon testing I found that could not duplicate the issue. Upon further inspection I found that the connections at the control and the ui were all good. The unit did have poor air flow, unit is operating as designed at this time

Arrived onsite to install adjusters on a DW. Upon arrival I installed new adjusters because the old one where broken. The customer has bought his own parts from whirlpool. After installing the new a adjusters and tested unit and found unit operating as designed. Job complete.

"Arrived on site for freezer not freezing. Removed evaporator cover found traces of oil on evaporator also found some corrosion on heat exchanger lines. Unit will need a new evaporator,compressor,valve,filter drier

"Arrived onsite for refrigerator not cooling at all and no lights working. Upon arrival inspected unit. Only UI display on, no internal light and compressor not running. Power cycled unit and found all components resumed functionality. Compressor is running, all internal lights are on and dispenser is functioning.

"Arrived onsite for oven with no power. Talked with the customer and he was using the self clean when the power went out and the unit was locked. I turn the breaker back on and the unit came up. I heated the oven up,to 350?and let stay on for 30 minutes.

"WDT750SAKZ0 Arrived l previously diagnosed and ordered part. I found the thermal blanket had bound into the spring assembly prior and the spring assembly was still serviceable, only requiring reinstallation into the hinge assembly. I reinstalled the spring and tested multiple times, ensure the blanket did not fall into the spring and cause it to bind in the future. Operational test good, no leaks observed during service.

Arrived on site to test unit for console acting erratic. Spoke with Techline and found software was corrupted. Advised customer to contact extended warranty. No leaks detected. Job complete. SR#7735868962

"Arrived on site for unit turns off after running for several seconds every-time. Upon arrival test polarity and is correct. Test unit and starts , but can hear motor dragging,then shutting off. Need to replace motor. The motor has a 120 month warranty and is covered. Replaced motor and tested unit. Unit is operating as designed. Job complete.

"Arrived on site to test unit for loud noise and door not closing. Found socks caught in blower wheel. And catch broken. Replaced catch, wheel and installed repair kit. Job complete."

"Arrived on site and found Bellow is torn, After replacement ran diagnostic automatic test 12 and confirmed washer is not leaking, job complete.

Arrived on site for no heat microwave. Tested and unit is not heating . Customer also mentioned sparks coming up from vent grill. Job complete.

"Arrived on site refrigerator , inspected unit and work area. Customers complaint was icemaker not making ice. Found that the icemaker was turned off. Ran diagnostics on the icemaker and found it operating as designed.

"Arrived on site to replace previously diagnosed control and harness, replaced control and water valve is activating but recirculating and drain pump are not receiving voltage, called tech line to diagnose further SR#7735868935 tech line recommendation was to replace cabinet harness, inspected harness and did not find any corrosion on it, replaced recirculating pump and tested all functions returned to normal, ran diagnostics cycle and it passed, powered on and waited for ice sheet to form, unit is now running as designed

"Arrived on site for refrigerator, inspected unit and work area. Customer want us to make sure refrigerator is operating 100%. Tested the temperatures RC 35? FC 05. Temps where set to 37? and 05?. Gained access to the compressor and condenser coils to clean it out. Used shop vac to clean condenser coils. Unit is operating as designed at this time. No leaks where observed during service. Job completed.

Arrived on site to install previously diagnosed parts. Installed new lid and ran a diagnostic cycle to test the lid lock. Unit is operating as designed. No leaks where observed during service. Job completed

Arrived on site for range not getting to set temps. Upon arrival confirmed issue but found no errors in diagnostics. Found no breaks/failures in elements. Tested oven at 350 and found unit averaging at 307. Found oven sensor failing to gauge accurate temps. I made repair and retested unit. Found average temp after 20 minutes at 355 when set to 350. Collected Call complete

Arrived on site for dryer making a loud noise. Upon arrival confirmed issue and after further disassembly found cause of failure was in rollers and idler wheel. Customer approved and I made repair. Found no gone and unit work8ng as designed. Call complete

Arrived on site for dishwasher leaking underneath. Upon arrival confirmed issue and found leak coming from sump asm through the diverter. . Customer approved and I made repairs. Called office and spoke with AP to relay cc info for payment. Was unable to process while on site. Found no leaks and unit working as designed. Call complete

Arrived on site for refrigerator not allowing doors to shut evenly. Upon arrival confirmed issue and found cause of failure was lower half of mullion divider bowing/twisted outward and pushing right side door out at bottom. Called techline and reported findings and photos Sr#7735864653. Techline deemed. due to unit being over foamed and pushing out liner. Whirlpool to reach out to customer within 3-5 business days on further steps. Call complete

"Arrived on site for cooling complaint. Removed evaporator cover found frost only forming up inlet to the evaporator diagnosed a leak in the system unit will need a new evaporator,compressor and heat exchanger estimate

"Arrived on site to test unit for not cooling, tested unit found control not responding, approved replacement control and programmed to code 12, compressor started and frost started to develop, advise customer to put bottle of water and wait till it freezes before loading, job complete"

"Arrived on site to replace previously diagnosed ice maker and harness, replaced parts and tested, ice maker completed diagnostic cycle and filled with water, noticed that water pressure is extremely low, removed filter and tested pressures went to normal, advised customer to change filter Asap, for optimal ice maker operation

Arrived onsite for a oven with spilt wax on the bottom. Customer said that there is still smoke come out of the oven. On inspection took the bottom of oven and found wax on the back side of the bottom plate. Customer is going to clean the wax off to see if that fixes it. He will call us if he is not successful.

Arrived onsite for a dishwasher that sounds like water is spraying against the wall at the back of the machine when in use. I inspected the tub and found no cracks or holes. I ran the diagnostics cycle and checked under the unit finding no water leaks. The customer was remodeling and there is not a backsplash between the counter and the wall so the sound of the wash arms is echoing thru the opening. The unit is working as designed. I did advise the customer to add floor leveler and a drip pan under the unit incase there is ever a leak because at this time the floor under the dishwasher is lower than the tile in the kitchen which will cause the water to pool and get into the cabinets and outer wall. I charged the customer the 2nd appliance

"Arrived onsite for a refrigerator not making ice, I found the icemaker motor gears stripped. I replaced the icemaker and tested. All is working as designed and there were no water leaks present at the time of service. Call complete.

Arrived on site to install previously diagnosed park. Inspected unit and work area. The customer had paperwork showing that this unit was still under manufacture warranty and that the unit was on September 16 of 2022. See photos. Replaced the capacitor and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site to diagnose oven that had locked and would not open. Customer was able to access unit by removing outer door. Unit has error for stuck lock motor. Was able to get error to clear. Failure for lock is likely in a shorted lock switch, but lock is with no stock, same with control. Unable to repair unit due to no parts availability.

Arrived onsite for a washer leaking water. The customer stated they found a hole in the drain hose and a new one but havent installed it yet. She stated it was so much water the last time it leaked that they felt something other than the hose was leaking. I could not see any signs of a water leak that was recent. I replaced the drain hose and tested the machine. There were no other water leaks present. I leveled the machine because water was almost missing the tub ring at the dispenser cup. The unit works as designed.

Arrived onsite for a washer that constantly drips water into the tub when the washer is off. I found the fill valve weeping. I replaced the valve and tested the machine. There were no water leaks present at the time of service. The customers wall valves would not turn off and the debris in the washer valve was as coming from the wall valves. I showed this to the customer and he is going to get the wall valves replaced. Call complete.

Arrived on site to diagnose a garbage disposal that is not running. Found motor locked up and freed unit. Tested unit and found all is functioning properly at this time.

"Arrived onsite for oven heats up but does not hold temperature. Upon arrival, Preheated oven to 350. Unit preheated to 346. Observed the unit to ensure for proper cycling.Found that during every cycle the unit drops several degrees and does not maintain cooking temperature. After several cycles oven is averaging 329 degrees. Need to replace thermostat assembly. Replaced thermostat assembly and test unit. Preheated unit to 350. Unit preheated and began to cycle. Unit is now operating correctly. No leaks present at this time.

"Arrived on site for poor wash performance. Ran diagnostics. No error codes . Found weak water pressure. Replaced sump and motor . Ran diagnostics all checked normal. No water leaks detected at time of service

"Arrived on site. Tested dispenser no water good voltage at valve diagnosed valve that was replaced is defective,replaced after valve tested valve working"

Arrived onsite to install previously diagnosed parts upon arrival I replace the gear case and the agitator and tested the unit with towels in it and found the unit operating as designed. Job completed

Arrived onsite for washer light blinking. Upon arrival inspected unit. Customer stated she could not start a cycle. Upon arrival inspected unit. Found that customer was not holding start button long enough to activate cycle. Instructed customer on proper use. Job complete

Arrived onsite to install previously diagnosed parts. Installed the new bellow and tested the washer. Ran the quick was it was doing great until it went into spin mode. In spin cycle I saw water on the ground. It was not coming out the front under door. I stopped the cycle in found that the bellow had come up in the middle by the tub. I recited the bellow back down but not sure when the unit goes into spin mode that it wont pop back out. Informed the customer about the issue and they are going to do laundry in they will call if it keeps leaking. Talked with Chase and he suggested that if happens again to go out with new below and a new ring.

Arrived on site to replace previously ordered parts for dryer. Upon inspecting unit found motor neutral wire not snapped into terminal block on harness. This disconnected neutral wire from motor. Rewired unit properly and all is working properly at this time.

Arrived on site to replace previously ordered parts for washer. Replaced belt and cam and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to diagnose a dishwasher that is not cycling properly. Found incoming water line kinked and corrected issue. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

WFE515S0JS1 Arrived to instal previously diagnosed and ordered parts. I removed the failed control and installed the replacement. I tested the unit and it heated and cycled as designed. Operational test good.

Arrived on site to diagnose a range that has a burner not working properly. Found rf infinite switch not fully wired and rewired it properly. Tested unit and found all is functioning properly at this time.

"WDF520PADM9 Arrived to inspect no power. I found the unit had a switched power supply and it was in the adjacent cabinet. I advised the customer of my findings and tested. The unit operated as designed, no leaks observed during service."

"WFG320M0BS3 Arrived to inspect breaker tripping. Initial testing did not reveal the unit tripping the breaker and I made a full inspection of the harness and its connections. During testing and after the unit heated over 250 degrees, the breaker tripped and power was lost. I removed and replaced the control and there was no change. I began the process of unloading each part of the circuit ine-by-one and during that testing, caught a brief glimpse of an arc flash coming from one of the factory connectors within the harness. There was no visual confirmation of the issue when inspection the area the flash was detected, but I removed and replaced the harness. Further testing showed the issue resolved and the breaker tripping issue ceased. No gas leaks detected during service."

Job referred to management for follow up. No leaks observed during service.

Arrived on site and replaced previous diagnosed heating element. Unit now working as designed. Job complete.

"Arrived on site and replaced parts diagnosed on previous visit, After repair ran diagnostic cycle to ensure correct operation, job complete"

"Arrived on site and inspected washer and found standing water in the tub and drain pump is getting power but not running. Replaced drain pump and washer will now complete a diagnostic cycle, job complete"

"Arrived onsite for washer with water remaining in tub. Upon arrival inspected unit. Found this not to be the issue. Customer stated that unit will not run a load, will turn off, and is leaving fabric softener in dispenser. Ran diagnostics and found no stored error codes. Ran quick wash and completed without error. Could not duplicate any issues. Instructed customer on fabric softener use and diluting thick softener 50/50 with water. Also using less detergent and properly using cycles. Unit is functioning as designed. Job complete"

Arrived on site for low water flow error code . Ran diagnostics no cold water . Replaced housing with valve . Ran diagnostics wash test all checked normal. No water leaks detected at time of service. Job complete

"Arrived on site for washer not going into wash cycle and shutting off . Ran diagnostics wash as well as calibration and unit would shut down when actuator and motor started . Replaced control ,cap and actuator. Ran calibration and diagnostics wash test . All checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for washer, inspected unit and work area. Customers complaint was unit off balance code. Entered diagnostic and retrieved codes F0E5 F8E1 F0E2. Erased codes and ran a diagnostic cycle and everything passed. Unit is operating as designed. No leaks where observed during service. Job completed."

"Arrived on site on for washer, inspected unit and work area. Installed parts ordered by previous tech. Unit is now operating as designed. No leaks where observed during service. Job completed."

Arrived on site for light issues. Replaced defective light switch unit working as designed

Arrived on site for dryer not heating correctly. Upon arrival confirmed issue and found f4e3 & f4e4 in diagnostics. Found no clogs or airflow failures. Found heating hardware working within manufacturing specs. Found k2 relay getting stuck open and not activating. Replaced ACU after verifying outlet power supply was stable 240. Found unit heating as designed. Call complete

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the thermal fuse and tested the unit. Still cannot get the unit to heat. Checked all other heating components and found the thermal cut off open. Replaced the thermal cut off and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for a washing machine that will not complete cycles. Inspected unit and work area. The customer advised that when they start the unit and its in the sensing portion, the unit buzzes but will not spin and will shut off and complete itself within 10 seconds. Did confirm the customers complaint and replaced the capacitor. Tested the unit and the unit began to work and operate as designed. Call complete."

Arrived on site for washer making a knocking noise during spin. Upon arrival confirmed issue noise complaint and found f0e5 in diagnostics. Found suspension would allow tub to make contact with ground. Installed new suspension rods as well as adjusted lower feet. Tested unit and found no leaks or knocking noises. Call complete

"Arrived on site and found saved error code F0E3, Set washer into a diagnostic cycle and found cold water is barely trickling in. Inspected valves and found cold water valve is blocked by white granules, took one picture. Showed customer that issue was caused by water supply. Recommended that they have water supply inspected. Replaced valve and washer is now working properly, job complete"

"Arrived on site and inspected washer and found detergent pump is working properly. Showed customer how to change detergent concentration if they prefer a little more detergent. No further repair is required at this time, job complete"