Service History 197 - Appliance Express

We serviced a

MAYTAG WASHER

Model MVWB865GC1

Near Cedar Park, TX 78613

Kimo

Job Details: 03/16/2023

Arrived onsite for a washer that is making noise during agitate. Upon inspection I found that the noise was there. Upon further inspection I found that the gearcase was leaking oil and the slider will need to be replaced along with it it was coated in oil. Office to reschedule. ; ordrng 1 W10734521 (Slider)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Austin, TX 78717

Paul

Job Details: 03/16/2023

Arrived onsite for a washer that displays and F7E1 error. I went into diagnostics and found the F7E1 stored twice and an F7E7. I found the motor capacitor defective and leaking oil causing the issue. Ordering W11395618 capacitor. ordrng 1 W11395618 (Capacitor)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Killeen, TX 76542

Tyler

Job Details: 03/16/2023

Arrived on site for washer not draining. Found f9E1. Called techline 3 times and documented issues. Replaced drain motor and lower harness and found unit still failing with same symptoms. Techline recommended ordering new drain pump and acu andreplacing both again sr#7735963290 office to reschedule once availability of parts is known.; ordrng 1 W11399437 (Drain pump) and 1 W11428994 (Acu)

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrt138ffdm01

Near Manor, TX 78653

Wesley

Job Details: 03/16/2023

Arrived onsite and found unit not accessible at time of service was able to determine from onsite diagnosing tech that the symptoms indicate a locked compressor. Ordering compressor to repair. Office to reschedule. ; ordrng 1 W11635510 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 R600 (R600)

We serviced a

KITCHENAID DISHWASHER

Model KDTM804ESS2

Near Round Rock, TX 78665

Cliff

Job Details: 03/16/2023

Arrived on site to replace previously ordered parts for dishwasher. Replaced adjusters holders and dispenser. When lower rack was replaced sliding tines and slide holders were not switched to new rack. 2 holders and the sliding tines will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W10713281 (Rack slide) and 1 W11213333 (Slide holder)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Austin, TX 78739

Luis

Job Details: 03/15/2023

"Arrived on site. Removed defective evaporator cover,installed new cover,reassembled fresh food compartment ran diagnostics all test passed changed defrost setting to basic

We serviced a

WHIRLPOOL OVEN

Model RBD305PRS00

Near Killeen, TX 76542

Jonathan M

Job Details: 03/15/2023

"Arrived on site for a wall oven. That is flashing an F2 E6 (cancel key line drive open) error code. Inspected unit and work area. The customer advised that he was told it is a touchpad issue and that they had them in stock. He also advised that the unit will flash that error code multiple times a day, but does not empty their function ability of the oven. Checked through the parts breakdown of this unit and found that the control panel and the control had been for this unit. Spoke to JC and was advised that the issue would be most likely with the control and would have to be rebuilt.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Pflugerville, TX 78660

Cliff

Job Details: 03/15/2023

Arrived on site to replace previously ordered parts for microwave. Replaced cavity t-stat and tested unit. Found all is functioning properly at this time.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near The Hills, TX 78738

Kevin

Job Details: 03/15/2023

"Arrived on site and inspected refrigerator and found test 56 is showing error E2. Ran test 57 and icemaker motor has failed. Ran test 45 an icemaker filled properly.

We serviced a

KITCHENAID DISHWASHER

Model KUDT03STSS0

Near The Hills, TX 78738

Kevin

Job Details: 03/15/2023

"Arrived on site and inspected dishwasher and found no power showing on display. Removed door panel and found bimetal has failed, after replacing it dishwasher will start a normal cycle and is running properly.

We serviced a

KITCHENAID COOKTOP

Model KGCS105GSS3

Near The Hills, TX 78738

Kevin

Job Details: 03/15/2023

Arrived on site and found customer has left gas on to show that it is leaking. There is gas aroma present in the kitchen island cabinet when the doors are open. Applied bubble solution to all connections and did not find any evidence of gas leak. Problem is likely in cooktop internals. Found all screws on cooktop are corroded and cooktop cannot be disassembled to investigate further. Also all interior gas components are to be ordered due to age. Cooktop will need to be replaced. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAHM

Near Austin, TX 78758

Vincent

Job Details: 03/15/2023

"Arrived on site to install previously diagnosed Parts. Installed on Parts and Tested. Unit is operating as designed. No leaks observed during service, job completed.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, TX 78752

Vincent

Job Details: 03/15/2023

"Arrived on site for dryer, inspected unit in work area. Tested airflow and found a clogged up. Gain access to the vent tube and found a clogged up with lint and water. I removed all the lint that was on the blower housing wheel. I advise the customer to get a vent cleaning company out to professionally inspect the vent. I left you need disconnected from the vent and the power to avoid any further damage to the unit. Unit is operating as designed at this time.

We serviced a

WHIRLPOOL DRYER

Model WED8620HW0

Near Austin, TX 78731

Vincent

Job Details: 03/15/2023

"Arrived on site for dryer, inspected unit and work area. Customer complaint was unit making noises. Tested and found possible belt noise. Disassembled unit and found that the belt tensioner was not spinning.Used my shop vac to clean all lint build up and replaced the wheels, tensioner and belt. Reassembled and tested, unit is operating as designed. Job completed

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFS2853AF0

Near Round Rock, TX 78681

Paul

Job Details: 03/15/2023

Arrived onsite for a refrigerator to replace the water and air filters. I replaced both. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC36QTS03

Near Georgetown, TX 78628

Lou

Job Details: 03/15/2023

"Arrived on site to inspect refrigerator ice maker issues. Upon further inspection, the customer advised that the ice maker stopped making ice and the ice and water dispensers dont work. I found the emitter/receiver boards were turned off. I turned the boards on and using my jumper wire, I tested the ice maker and found it has been leaking water into the motor area and rusted. Following the tech sheet for the emitter/receiver boards, I found with them blinking twice and pausing for 1 second and testing the ice maker, the boards have failed. I inspected the dispenser motor and found where water had leaked into the dispenser housing and the motor has rusted. When I tested the dispensers I found the UI light would not come on either

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Austin, TX 78737

Leonardo

Job Details: 03/15/2023

Arrived on site to test unit for unit stopping and turning off. Test unit and found with in 14 minutes the unit stopped checked voltage and found unit is loosing voltage from the wall. Advised customer to check voltage job complete.

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Liberty Hill, TX 78642

Lou

Job Details: 03/15/2023

"Arrived on site to insect washer not working. Upon further inspection, I plugged the unit in and placed it in diagnostics showing error codes F6E2 and F2E1 cleared the codes and attempted to test the unit and the control panel failed to respond. I found the diagnostics LED flashing on the main control. I placed the unit back in diagnostics and tested the control panel and found three keys not functioning. I removed and replaced the control panel and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Leander, TX 78641

Lou

Job Details: 03/15/2023

"Arrived on site to inspect dryer noises. Upon further inspection, the customer had attempted to repair the unit themselves and had the screws in baggies and the front, rear and top panels loose. I disassembled the remaining parts to find the rear rollers and tension pulley not rolling as they should. The back left rod was seized on the axle. I removed and replaced the rollers, tension pulley and the belt was good. I cleaned the axles and vacuumed the lint from inside the unit (before/after photos) and reassembled. Tested the unit and it is operating as designed. Provided photos for the customer of the before and after cleaning. No lint observed at the end of service, job completed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814QS6B

Near Leander, TX 78641

Lou

Job Details: 03/15/2023

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested the temps in the freezer section and got 1 degree and the fresh foods section was at 32 degrees on the middle shelf. I found food items packed in the freezer section restricting airflow (photo). I tested the thermostat and turned the unit off then turned it back on and it operated as designed. I tested the door switch and its getting proper voltage (125V). Removed the items from the freezer and removed the evaporator cover and found the evaporator has a good frost pattern (photo). I pulled the unit out and tested the compressor and its showing .88amps which is within amp reading range. I advised the customer of food placement in the freezer section and showed them where the airflow goes into the fresh foods section. I made recommendations for food item placement in the freezer section and fresh foods section. No water connections to the unit, job completed."

We serviced a

SAMSUNG DRYER

Model DV50K8600EWA3

Near Austin, TX 78738

Kevin

Job Details: 03/15/2023

"Arrived on site and inspected dryer found idler pulley has failed. After replacing the dryer is running properly.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Kyle, TX 78640

Andrew

Job Details: 03/15/2023

Arrived on site to test unit for not responding. Found voltage from L1 to neutral started at 140vac and worked its way down to 94vac within 3seconds. When voltage drops below 110vac indicator light on control stops blinking. Found L2 to neutral voltage started at 175 and worked its way down to 144vac. Continuity through harness is good. Found no signs of any grounding out. Spoke with Techline and advised customer correct power supply issue. Job complete. SR#7735953060

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW0

Near Cedar Park, TX 78613

Paul

Job Details: 03/15/2023

Arrived onsite for a washer to replace the previous diagnosed parts. I confirmed the previous techs diagnosis. I changed the fill valve housing and tested the machine. The unit now operates as designed and the thermistor no longer errors. There were no water leaks present at the time of service. Call complete.

We serviced a

GE DRYER

Model EED4500D1WW

Near Leander, TX 78641

Lou

Job Details: 03/15/2023

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the drum,rear bearing, front bearing kit with belt and the tension pulley. Cleaned the lint from inside the unit and reassembled and tested. Unit is operating as designed.No lint observed at the end of service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Cedar Park, TX 78613

Paul

Job Details: 03/15/2023

Arrived onsite for a washer that squeaks when it starts to agitate and when it starts a spin cycle. I couldnt duplicate the issue in diagnostics without a load. I inspected the lower unit and found no oil from the gearcase. I found the belt very loose causing the issue. I could see where it had been slipping on the cam. . I replaced the belt and tested. Unit is working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Austin, TX 78739

Wesley

Job Details: 03/15/2023

Arrived onsite for washer hanging up and sensing and long fill error codes. Found unit hot water lever broken. Hot water closed. Opened with pliers. Unit is now filling both hot and cold properly. Symptoms abated. Unit is now operating properly. Calibrated and tested. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW

Near Austin, TX 78717

Maurice R

Job Details: 03/15/2023

Arrived onsite for dryer not heating. On inspection found the cutoff fuse was open. Tested thermal fuse and the heating element 10 ohms. Informed the customer that the dryer had a air flow problem and it is with the vent being clogged. Told customer that the vent being clogged probably was why the cutoff fuse burnt. Customer is going to get the vent cleaned.

We serviced a

WHIRLPOOL DRYER

Model MED7230HW2

Near Belton, TX 76513

Jonathan M

Job Details: 03/15/2023

"Arrived on site for a dryer that will occasionally not start and it shutting off halfway through the cycle. Inspected unit and work area. The customer advised that when the unit is cold, the unit will start and will run about halfway through the cycle, but will completely shut itself off, he advised that the drum is extremely hot during this. He advised that if he lets the unit sit for a couple of hours, the unit will start again, but otherwise will just make a clicking sound, and nothing happens, except the timer advancing. Ran into diagnostics and did not find any store near codes. Ran into an auto test in the unit ran as designed. Went ahead and replaced the motor due to a potential to overheat causing this issue. I did explain to the customer that if they have a venting issue, the same thing can happen. Advisor customer to have their vents cleaned. Should any further issues persist. Call complete."

We serviced a

KENMORE REFRIGERATOR

Model 795.7259571

Near Jarrell, TX 76537

David Z

Job Details: 03/15/2023

"Arrived on site to diagnose refrigerator not cooling in either compartment. Unit unplugged on arrival. Tested and found compressor is weak, only pulling .7 amps. It's producing no cold at all, lines are all almost room temp and no frost pattern is developing. Compressor is on, but has failed. Repair completed."

We serviced a

KITCHENAID RANGE

Model KSEG700ESS2

Near Georgetown, TX 78628

David Z

Job Details: 03/15/2023

"Arrived on site to install new cooktop that was cracked on range. Installed new cooktop and verified all working properly. Repair completed."

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM0

Near Austin, TX 78749

Kevin

Job Details: 03/15/2023

"Arrived on site and Replaced wash motor diagnosed on previous visit, after replacement started a normal cycle and dishwasher is running properly.

We serviced a

WHIRLPOOL WASHER

Model WFW95HEXW2

Near Georgetown, TX 78628

David Z

Job Details: 03/15/2023

"Arrived on site to diagnose washer that was not draining. Customer advised me unit does drain, but now it's not starting at all. I tested the unit and found it does start and began tumbling. I checked for errors and found F5E2 for MCU error, F0E1, F1E2 door lock error. Advised customer the recommended repair is to replace the MCU and door latch, because both of those can prevent the unit from starting.

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Georgetown, TX 78633

David Z

Job Details: 03/15/2023

"Arrived on site to diagnose washer that was not properly agitating. Tested unit and could hear scraping from bottom end. Found washplate was also loose on top end. Removed washplate and found the collar inside the washplate was completely stripped as well as the gearcase shaft completely rounded off.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Austin, TX 78750

Paul

Job Details: 03/15/2023

Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the RC fan/harness. I found the DC voltage out of the control and the resistance for the defrost thermistor both showing 72 degrees which was correct and working as designed. I shimmed the drip pan with shims the customer had. All is working as designed. I did explain to the customer that if there is an issue after this repair we would need to replace the dispenser UI. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Temple, TX 76504

Tyler

Job Details: 03/15/2023

"Arrived on site for refrigerator, not dispensing, ice or water. Upon arrival confirm complaint and upon further inspection, found low water pressure, leaving the water housing into the valve. Upon further testing found that the filter housing was failing and replaced it and then found that the filter had been damaged due to the housing failing. Replaced housing. Found no leaks and ice maker and dispenser working as designed. Call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSS48QMX01

Near Georgetown, TX 78628

David Z

Job Details: 03/15/2023

"Arrived on site to diagnose refrigerator not making any ice. Power cycled the unit and jumped the icemaker. Tested and found unit is cycling, but not moving any water due to a failed valve. Moved unit out and replaced valve. Tested unit and verified all working as designed with no water leaks. Repair completed."

We serviced a

LG WASHER

Model WM3570HVA

Near Austin, TX 78704

Matthew

Job Details: 03/15/2023

Arrived onsite for washer not draining. Upon arrival inspected unit. Ran diagnostics and found stored error code LE- locked rotor. Ran test and found unit not responding correctly. Tumble was staggered and intermittent. Spoke to SW and found unit may have motor warranty via LG direct. Customer will need Motor and possibly control components. Customer will contact manufacturer.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HW0

Near Austin, TX 78751

Matthew

Job Details: 03/15/2023

Arrived onsite for range not functioning. Upon arrival inspected unit. Found cooktop burners not sparking and display off. Checked voltage from source and was 0vac. Traced supply back to surge protector and found tripped. Reset supply and unit powered on. Tested unit at 350 degrees and unit bake function is working as well as all cooktop burners. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near New Braunfels, TX 78132

Andrey

Job Details: 03/15/2023

"Arrived on site to test unit for no ice production, tested unit found ice maker not responding to any diagnostics, ice box fan is running good and average ice box temp is at 4 degrees, replaced ice maker ice maker ran full diagnostics cycle and IM is filling with water, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204ESB00

Near Austin, TX 78738

Luis

Job Details: 03/15/2023

"Arrived on site for freezing in upper drawer compartment. Checked temp reading,temperature 10? in fresh food compartment,checked ui found some buttons unresponsive,checked white harness connections at both connections good,checked control diagnosed unit will need ui and control

We serviced a

JENN-AIR RANGE

Model JDRP436HM01

Near Leander, TX 78645

Gerry C

Job Details: 03/15/2023

"JDRP436HM01 Arrived to inspect burner ignition issue. I found the burners were very slow to ignite and after adjustment, all ignited within the first five arcs or less. Operational test good, no gas leaks detected during service."

We serviced a

WHIRLPOOL DRYER

Model WED8620HC1

Near Pflugerville, TX 78660

Wesley

Job Details: 03/15/2023

Arrived onsite and found unit requiring multiple cycles to run back to back to dry clothes. Found duct inefficient and sufficient evidence of clogging in the duct and at the duct outlet on the roof. Advised customer accordingly. Unit is otherwise operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Niederwald, TX 78640

Leonardo

Job Details: 03/15/2023

Arrived on site to test unit for light button not working. Test unit and found and control board. Replaced board test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near New Braunfels, TX 78130

Andrey

Job Details: 03/15/2023

"Arrived on site to test unit for noise, activated all fans in diagnostics, compressor low and high rpms, was not able to replicate noise, pulled unit back and factory shipping tape flapping around showed customer what kind of noise this tape can make customer is sure that this is the noise that he heard, removed tape, noticed that FC has excessive gaps between liner and outer casing, sealed with silicone and advised customer to monitor, if noise returns to take recording and video and call us back, unit is running as designed, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Killeen, TX 76542

Jonathan M

Job Details: 03/15/2023

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the lower harness and control and tested unit. Unit began to work and operate as designed. Call complete.

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Copperas Cove, TX 76522

Jonathan M

Job Details: 03/15/2023

Arrived on site for a dryer. That is not heating. Inspected unit and work area. Check voltage to unit and found proper voltage. Checked all heating components and found the element open. Replaced the element and tested the unit. Began to work and operate as designed. Call complete.

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Fort Hood, TX 76544

Jonathan M

Job Details: 03/15/2023

Arrived on site for a dryer that is flashing an F2 E2 (HMI disconnected) error code. Inspected unit and work area. The customer advised that whenever he turns on his unit this error code pops up and will not allow him to start any cycles. Did verify proper voltage and polarity to the dryer. Checked all connections and found all connections for good. Found proper voltage going from the control to the user interface. Replaced the user interface assembly and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Austin, TX 78702

Matthew

Job Details: 03/15/2023

"Arrived onsite to replace failed agitator, dispenser and suspension rods. Replaced parts and tested. Unit is now functioning properly. Job complete"

We serviced a

WHIRLPOOL OVEN

Model WFC150M0JB3

Near Manor, TX 78653

Cliff

Job Details: 03/15/2023

Arrived on site to diagnose a range with nothing working. Found unit only recieving partial voltage from home. Electrical issue will need to be resolved for unit to work.

We serviced a

MAYTAG WASHER

Model MVWP576KW0

Near Bastrop, TX 78602

Cliff

Job Details: 03/15/2023

Arrived on site to diagnose a washer that is not cycling properly. Found hot water turned off causing long fill errors. Advised customer on findings and that both hot and cold are required to be on for proper operation. No leaks were found at time of service and job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Austin, TX 78739

Luis

Job Details: 03/15/2023

"Arrived on site. Diagnosed a defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Smithville, TX 78957

Cliff

Job Details: 03/15/2023

Arrived on site to replace previously ordered parts for washer. Upon inspecting unit found broken wire at drain pump. Repaired wiring and tested unit. Found all is functioning properly at this time and no leaks were found at time of service. No parts were needed today.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Briarcliff, TX 78669

Luis

Job Details: 03/15/2023

"Arrived on site. Replaced door switch,harness,cover and ice box fan powered unit on fans powered on tested switch unit working as designed."

We serviced a

LG WASHER

Model WM3997HWA/01

Near Smithville, TX 78957

Cliff

Job Details: 03/15/2023

Arrived on site to diagnose a washer that is leaking. Found pump wasn't fully seated during previous repair. Reseated pump properly and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.

We serviced a

WHIRLPOOL FREEZER

Model KRFF507HPS04

Near Austin, TX 78738

Luis

Job Details: 03/15/2023

"Arrived on site. Found gap in middle of freezer door gasket remolded gasket checked seal good.adjusted doors,ran diagnostics on icemaker harvest passed ran fill test passed. Advised customer to let unit run if no ice in 48hrs to call back into office"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Smithville, TX 78957

Cliff

Job Details: 03/15/2023

Arrived on site to replace previously ordered parts for washer. Replaced rotor and shifter and tested unit. Found all is functioning properly at this time and no other parts were needed. No leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Bastrop, TX 78602

Cliff

Job Details: 03/15/2023

Arrived on site to diagnose a washer that is not cycling properly. Found drain line too far into standpipe causing water to siphon out of machine. Set line to proper position and all is working properly at this time. No leaks were found at time of service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Georgetown, TX 78633

Gerry C

Job Details: 03/15/2023

"KRFC704FPS00 Arrived to instal previously diagnosed and ordered parts. I recovered the refrigerant and then removed and replaced the compressor, drier and service port. I vacuumed the system and then charged with refrigerant, after allowing the system to set and proving no leaks. I removed the failed gasket and installed the replacement. The unit started cooling as designed, no water connections to unit."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Austin, TX 78744

Matthew

Job Details: 03/15/2023

Arrived onsite for range tripping breaker during baking cycle. Ran bake function and breaker tripped. Ran broil and did not trip. Ran diagnostics and isolated bake element. Element did energize and heat but upon canceling cycle it tripped. Replaced control and bake element. Ran test and still tripped. Called tech line for assistance. Spoke to BruceSR#7735894520. Made sure wiring was not grounded out. Ran amp test and never went above 15 amps. According to tech line unit is functioning as designed. Customer must contact builder or breaker manufacturer(D square) to resolve the issue. Customer will contact builder and monitor.

We serviced a

WHIRLPOOL WASHER

Model Mvw6230hw2

Near Leander, TX 78641

Maurice R

Job Details: 03/15/2023

Arrived onsite for washer not spinning. On inspection I found oil from the capacitors all over the pulley cover and the actuator. Tested the cap and it was bad. Installed a cap and actuator and tested the unit. Calibrated the washer and ran it In diagnostic mode. The unit is operating as designed and no water leaks detected during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near The Hills, TX 78738

Luis

Job Details: 03/15/2023

"Arrived on site. Diagnosed a defective compressor,replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Bastrop, TX 78602

Cliff

Job Details: 03/15/2023

Arrived on site to replace previously ordered parts for refrigerator. Replaced rc door and name badge. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model KFDC558JSS01

Near Austin, TX 78738

Kevin

Job Details: 03/15/2023

Arrived on site and inspected oven and found right side oven convection motor is noisy. Removed cover and found fan blade Is wobbly when it spins. Sent a short video to KB/service management. Replaced it and preheated oven to 375. Took another short video of fan running quietly. Job complete

We serviced a

WHIRLPOOL COOKTOP

Model KCGC506JSS00

Near Austin, TX 78738

Kevin

Job Details: 03/15/2023

"Arrived on site and found left front burner is slow to ignite. Removed burner calf and adjusted it until it light within five seconds and matches the right front burner. No further repair is needed at this time, job probably"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Austin, TX 78717

Maurice R

Job Details: 03/15/2023

"Arrived onsite for washer leaking. Found evidence on the floor where water had been. I gain access to the bottom of the unit I could see water spots on the back panel. I took the wash tub ring off and there was water spots on the left side of the back panel. Asked the customer what they were washing when the water leak happen. Sheets, comforter bulky items. They said that the washer would shake like crazy when they were washing bulky items. Told them to limit how much weight they put in the unit. I installed new suspenders in the unit. Told them to,let us know if the water keeps cooling out under normal loads."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FFDM03

Near Cedar Park, TX 78613

Maurice R

Job Details: 03/15/2023

Arrived onsite for refrigerator not lighting. On inspection found the the light bulb was missing. Informed customer that WP does not cover light bulbs. No water leaks detected during service.

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS2

Near Cedar Park, TX 78613

Maurice R

Job Details: 03/15/2023

"Arrived on site for oven not heating. On inspection found the thermal fuse, temperature sensor and elements were good. Tested the voltage to the control board was good but when I called for bake no voltage to the elements. Changed out the control board and retested the unit. The oven is operating as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Round Rock, TX 78681

Paul

Job Details: 03/15/2023

Arrived onsite for a refrigerator that is set at 40 degrees and freezing product. On arrival the customer stated he set the RC temp at 42 and nothing else has froze and product is good and cold. I questioned the customer and found out that the reservoir has never frozen and they have been able to get water and ice with no issues. I tested the temp at 42 degrees and found it cycling between 40 and 44. The return vents are clear and the dampener is working. I found product pushed all the way back against the rear wall causing air flow issues. I went over loading with the customer and showed him where the dampener is located and the return air vents explaining not to block these. At this time all is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS04

Near Austin, TX 78757

Vincent

Job Details: 03/15/2023

Arrived on site to install parts previously ordered. Installed bucket and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.

We serviced a

WHIRLPOOL DRYER

Model wcd3090jw0

Near Waco, TX 76712

Tyler

Job Details: 03/15/2023

"Arrived on site for dryer needing previously diagnosed drain pump. Upon arrival reconfirmed issue and installed required part, reassembled and tested u it. Found no leaks and dryer working as designed. Call complete"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Waco, TX 76705

Tyler

Job Details: 03/15/2023

Arrived on site for dishwasher needing previously diagnosed ACU. Upon arrival found power off and installed ACU. Reassembled and tested unit. Found no leaks or error failures during tests. Call complete

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Waco, TX 76706

Tyler

Job Details: 03/15/2023

Arrived on site for washer needing previously diagnosed pump. Upon arrival reconfirmed issue and installed required part. Reassembled and test washer. Found no leaks and unit working as designed. Call complete

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Seguin, TX 78155

Andrey

Job Details: 03/15/2023

"Arrived on site to test unit for squeaking noise, customer stated that its happening intermittent and its like a screech and you hear it on the other side of house, tested unit found cam rattling and gear case shaft has excessive movement, replaced gear case, belt and cam, ran test and noticed a tapping noise coming from motor, replaced motor and tested, unit is now running as designed, customer will monitor and if noise is still present she will call, job complete"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Seguin, TX 78155

Andrey

Job Details: 03/15/2023

"Arrived on site to test unit for strike issues, tested unit found broken strike, replaced strike and tested unit is now functioning as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Seguin, TX 78155

Andrey

Job Details: 03/15/2023

"Arrived on site to replace previously diagnosed front and top panel, replaced parts, customer approved, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Seguin, TX 78155

Andrey

Job Details: 03/15/2023

"Arrived on site to test unit for noise, tested unit with customer present, ran diagnostics cycle all components are activating properly, but a knocking noise coming from drain hose vibrating against wall, adjusted hoses and zip tied them together, customer stated that wash plate does not move, activated it and demonstrated to customer that it is working properly, customer previously had a washer with agitator and was not aware on proper functioning of this style washer, unit is running as designed job complete"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Seguin, TX 78155

Andrey

Job Details: 03/15/2023

"Arrived on site to test unit for damaged console, tested unit found it dented in on the top, replaced console customer approved, job completed"

We serviced a

WHIRLPOOL RANGE

Model KFDC558JSS01

Near Leander, TX 78641

Lou

Job Details: 03/15/2023

"Arrived on site to inspect range oven door not closing. Upon further inspection, I found the small oven door not closed fully and resting on the latch. I tested the door operation several times and times it would close and more often it wouldnt. I removed the door and found the right hinge slightly bent inward. When I went to replace the hinges, I found the door had two right hinges installed. I removed and replaced the left hinge and swapped the right hinge with the hinge that was installed on the left side (which was a right side hinge) and re-installed the door and tested operations. Unit is operating as as designed. I advised the customer of my findings and repairs. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS00

Near Dripping Springs, TX 78620

Leonardo

Job Details: 03/15/2023

Arrived on site to test unit for oven over temp. Calibrated oven and average temp at 358? job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Leander, TX 78641

Lou

Job Details: 03/15/2023

"Arrived on site to inspect refrigerator door gasket issues. Upon further inspection, I found the right RC door gasket torn and not sealing properly at the mullion. I removed and replaced the gasket and shaped it using my heat gun. Tested operations and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES04

Near Kyle, TX 78640

Andrew

Job Details: 03/15/2023

Arrived on site and replaced previously diagnosed RC door. Unit working as designed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Dripping Springs, TX 78620

Leonardo

Job Details: 03/15/2023

Arrived on site to replace tub and control and console and valve. Replaced all parts test unit and unit test good job complete.

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Dripping Springs, TX 78620

Leonardo

Job Details: 03/15/2023

Arrived on site to test unit for missing knob. Installed new knob couldnt test unit because unit had a tag replace valve. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Buda, TX 78610

Andrew

Job Details: 03/15/2023

Arrived on site and replaced previously diagnosed ice container. Customer stated unit has been working as designed since LED control was replaced. No leaks detected. Job complete.

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Uhland, TX 78640

Andrew

Job Details: 03/15/2023

Arrived on site to test unit for long dry times. Found venting leading to exterior was restricted. Showed customer blockage in vent on roof. Advised to have cleared and not use unit till restriction is corrected to prevent damage to unit. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cedar Park, TX 78613

Paul

Job Details: 03/15/2023

Arrived onsite for a refrigerator with the lights and selections not working on the deli UI. I found 1.2VDC at the deli UI. I found the orange wire broken in the deli harness that supplies 14VDC to the deli UI. I replaced the harness and tested the unit. All is working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Austin, TX 78735

Kevin

Job Details: 03/15/2023

"Arrived on site and replaced parts diagnosed on previous visit. Agitator will now stay mounted, job complete"

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Austin, TX 78747

Wesley

Job Details: 03/15/2023

Arrived onsite for repeat and ongoing problems and found clutch hot shorting and dropping the slider causing the magnet to slip. Replaced the clutch and slider together. Unit is now working as designed.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, TX 78747

Wesley

Job Details: 03/15/2023

Arrived onsite and found unit not heating. Opened and checked fuses and secured connections. Unit is now operating as designed. Advised customer on repair. All checks good. Diagnosed loose connection at the hi limit cut off.

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Lago Vista, TX 78645

Gerry C

Job Details: 03/15/2023

"MVW7230HC0 Arrived to inspect noise and non-completion of cycle. The customer presented a video and a loud chatter could be heard. Service test mode showed F6E3 as the only stored error code. I found the gear case had failed and there was evidence of oil fling in the motor area. The rotor bolt was also missing. I removed and replaced the gear case and slider and replaced. I calibrated the unit and tested. Operational test good, no leaks observed during service."

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near Kyle, TX 78640

Leonardo

Job Details: 03/15/2023

Arrived on site to test unit for unit tripping breaker. Found that unit is only tripping breaker when oven and burner are on at the same time. Test unit and unit test good no shorts on it at all. Found gfci breaker connected to range and dryer. Customer said when she put a heavy load in the dryer it tripped the breaker as well. Spoke with Ruben the builder about the manufacture not recommending the appliance on a GFCI breaker. Job complete.

We serviced a

MAYTAG WASHER

Model MHW8630HC3

Near Austin, TX 78731

Wesley

Job Details: 03/15/2023

Arrived onsite with VH. Accessed washer to replace both valves. Reassembled. Tested units all checks good. Unit is now operating as designed. Advised customer on repair.

We serviced a

JENN-AIR VENTHOOD

Model JVR0436HS0

Near Leander, TX 78645

Gerry C

Job Details: 03/15/2023

JVR0436HS0 Arrived to instal previously diagnosed and ordered part. I removed and replaced the blower motor and tested. The customer was satisfied with the lowered amount of motor noise and the unit operated as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Austin, TX 78717

Maurice R

Job Details: 03/15/2023

Arrived on site for washer making noise. Talking with the maintenance man he said that it was walking during the spin cycle. I ran the unit on spin empty and it was shaking. Installed the suspension kit and adjusted the feet. The unit is operating as designed and no water leaks detected during inspection.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Canyon Lake, TX 78130

Andrew

Job Details: 03/15/2023

Arrived on site to test unit for leaking. Found no high drain loop installed and knockout was not removed from disposal. Removed knockout and installed high drain loop. Unit working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED6620HW0

Near Georgetown, TX 78626

David Z

Job Details: 03/15/2023

Arrived on site to diagnose dryer making loud noise when in use. Ran unit and didn't immediately hear noise. Disassembled unit and found the tensioner pulley seized. Replaced pulley and rollers with repair kit. Tested unit and verified all working as designed. Repair completed.

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, TX 78702

Matthew

Job Details: 03/15/2023

Arrived onsite for range with F2E1 Shorted keypad error. Follow tech sheet troubleshooting and concluded control needed replacement. Replaced control and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Austin, TX 78722

Matthew

Job Details: 03/15/2023

Arrived onsite to replace damaged RC door. Replaced door and tested. Unit is functioning properly. Job complete .

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Kyle, TX 78640

Leonardo

Job Details: 03/15/2023

Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced wash motor test unit and unit test good no leaks present at this time.

We serviced a

WHIRLPOOL OVEN

Model KEBC208KSS0

Near Austin, TX 78733

Vincent

Job Details: 03/15/2023

"Arrived on site for wall oven, inspected unit and work area. Customer complaint was after self clean unit lost power and never unlocked. Pulled unit out to gain access to the thermal fuse and tested it and showed open. Used mini breaker to test power to unit and had power. Im ordering fuse and reschedule to return; ordrng 1 WP4456654 (Fuse)"