Arrived onsite for washer bouncing around on any load. Upon arrival inspected unit. Inspected and found visibly failed suspension rods. replaced suspension and tested. Unit is functioning properly. Job complete .

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator losing power with PO message displayed. Inspected unit and found ice build up in both evaporators. I read our disclaimer to customer about these particular style. I gave the customer a choice to go further with repairs but made them aware that we would not be able to warranty it, customer declined. No leaks where observed during service.

"Arrived on site and found right front burner is not installed properly, after disconnecting and reinstalling flame is now correct, job complete"

"Arrived on site for no,ice. Icemaker not running through a forced cycle diagnosed a defective icemaker,installed new icemaker power cycled unit icemaker ran through a harvest and filled with water. ; used 1 WPW10300024 (Icemaker) from stock"

Arrived onsite and found unit operating no heat with failed ignitor. Replaced the ignitor to repair. All checks good. Unit is now operating as designed. All checks good.

Arrived onsite and found unit console partially unresponsive due to faulty connection. Accessed harness and cleaned and secured connection to restore function. Advised customer on repair. All checks good. Unit is now operating as designed.

Arrived onsite and found unit not heating with failed ignitor. Replaced the ignitor. Unit is now operating as designed. Advised customer on repair.

"Arrived on site to test unit for leaking. Found installers did not level unit and rubber mats were smashed underneath rear of unit causing tub to sit against front of cabinet. Removed mats and leveled unit, unit now working as designed. Job complete."

"Arrived onsite for a washer that is making a noise when in use. Upon inspection I found that the gearcase was good not leaking oil, upon running the diagnostic cycle all functions operated with no issues and the noise heard was a normal operation noise. Job complete"

"Arrived on site to install previously diagnosed and ordered parts. Due to the dispenser and element failures, I removed and replaced both parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect range burners not igniting. Upon further inspection, the customer advised the cooktop burners are working fine, but the oven wont turn on and they can smell gas. I disassembled the oven and tested the bake and it operated as designed. I tested the broil burner and it ignited but had a small flame at the back of the burner. I found the air shutter wide open and closed it approximately 1/4 way and retested. Broil burner is operating as designed. I inspected the warming drawer and found several cookie sheets inside and were possibly making contact with the bake ignitor. I recommended reducing the amount of items placed in the drawer as they will make contact with the ignitor and cause it to ground out and not operate properly. I found a small mark on the ignitor connector that could possibly be from being grounded out. I retested the unit again and it continues to operate as designed. No gas leaks detected during service, job completed."

"Arrived on site to diagnose a dryer that is not turning on. Found debris came from inside drum and fell into heater housing, grounding element. Removed debris and tested unit. Found all is functioning properly at this time."

Arrived on site to diagnose a washer that is not unlocking. Found failed lock assembly and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

"Arrived on site to test unit for over producing ice. Found feeler arm broke off. Replaced icemaker, unit working as designed. Job complete."

Arrived on site and found customer is experiencing condensation on inside of microwave door when in use. There is no damage to door or cabinet surface. There is no known correction for this and it is not effecting operation. Job complete

"Arrived on site and found customer is experiencing condensation on mullion, set test 85 to mullion always on. If issue continues mullion and control should be prescreened. Customer is also experiencing light frost overall in freezer, took pictures. There is no known remedy for this at this time, job complete"

Arrived onsite for dishwasher leaking on the left side. Customer showed me where the water was coming out at. Looks like it was coming out of the steam vent. Ran the unit in diagnostic mode and it did not leak. Ran the unit in quick wash in still did not leak.Customer showed a vide and pics of the water on the floor in front of the steam tube. I replaced the vent and told the customer to wash some dishes to see if it leaks again. No leaks were detected during inspection.

Arrived onsite for oven bottom popped up. On inspection found that the burner was lifted up causing the bottom to lift the back left corner. Adjusted the burner and reinstalled the cover. It fits fine now and the unit is operating as designed and no gas leaks detected during service.

"Arrived onsite for error message F3E1. Read on the error 2 things that caused the issue is poor water pressure and a bad sensor. Since we were out 2 months ago I checked the strainers on the inlet valve and found it to be partially clogged. I cleaned them up in tested the water pressure. The water pressure was good, informed the customer to run and see if the error reappears. No water leaks detected during service."

"Arrived on site to test unit for not dispensing water or ice, tested unit found water reservoir frozen do to a gap between liner and evaporator cover, cold air is blowing on water lines freezing them, defrosted reservoir insulated water lines, applied perma gum strips around perimeter of evaporator cover to prevent cold air penetration, unit is not functioning properly, no leaks detected job complete"

"Arrived on site to replace previously diagnosed control and pump, removed pump and found a plastic bag stuck in pump, replaced pump and control, tested unit, unit is now running as designed, job completed"

"Arrived on site to replace previously diagnosed control and pump, replaced parts and tested at high spin cam starts to grinding customer pointed out that this was the issue from the beginning, replaced gear case and cam, put unit into high spin, grinding noise is no longer there, unit is functioning as designed, job complete"

"Arrived on site to test unit for not working, tested unit found E0 error displayed, unit is receiving proper voltage, cycled power, but control is still not responsive displaying E0 error, replaced control and tested, unit is now running as designed, job complete"

"Arrived on site replaced previously diagnosed parts, replaced filter drier due to potential blockage, vacuumed down system, vacuum held good charged system 3.7oz of R134A, waited to stabilize and powered on unit, pressure low side at 0 and high side 120psi, frost pattern developed advised customer to monitor if same issues persists give us a call back, job complete"

"Arrived on site to test unit for moisture accumulation in RC, tested unit found excessive gaps around liner causing warm air penetration into unit, filled gaps with silicone from truck stock (W10841140) in FC And RC, unit is now running as designed, job complete"

Arrived on site for wall oven. Inspected unit and work area. Customers complaint was wall oven making noises. Tested unit up to 400? and found no out normal noises. I found some vibration while convection fan was on. I advised customer to get cabinet properly fitted for this unit and fully installed. Once installed correctly with mounting screws if noises are still present to to reschedule. I also asked customer if possible to have a video of the noise they are experiencing. Unit is operating as designed at this time.

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was freezing in fresh food on top shelf. Found that the temps where set in RC at 33? and recommended is 37?. Customer also advised that unit was still making loud vibration noises. Pulled unit out and found some screws missing and the rear panel bent. Replaced missing screws with truck stock and fixed the panel. Used the adhesive to seal some gaps around the freezer door. Re-leveled unit. No leaks where observed during service. Job completed. ; used 6 WPW10141645 (Screw) from stock"

Arrived on site to test unit for console not responding. Replaced console and ran to 350 with no issues. Advised to download app and connect to WiFi. Job complete.

"Arrived on site for a defective compressor,replaced defective compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

"Arrived on site to adjust / level refrigerator that had drawers and shelves out of alignment. I made several adjustments to the drawers and doors to get them as aligned as possible. Geometry of the cabinet seems to be off slightly, and not all 5 doors are perfectly square. Unit looks significantly improved, but can not make any other adjustments to improve. Repair completed."

"Arrived on site to replace capacitor to resolve washer thar would not start and advance cycle. Replaced capacitor and tested unit. Verified proper movement, and unit is now properly running cycles. Repair completed."

"Arrived on site to follow up on side by side refrigerator that lost cooling in RC. Found evaporator completely frozen over due to not defrosting. I examined the evaporator harness and found the brown heater wire was loose. I reseated that pin in the harness. Issue started after a power surge in the area. I replaced the control and the defrost thermistor, as well as addressing the brown defrost heater wire. I tested tue heater in diagnostic and verified it will come on and heat. Unit working as designed at this time. Repair completed."

"Arrived on site for a defective compressor. Replaced defective compressor and drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

Arrived on site for washer needing previously diagnosed shield. Upon arrival inside part reassembled and found unit working as designed. Call complete.

Arrived on site for washer making odd noises. Upon arrival confirmed issue and found belt loose on cam but no errors stored in diagnostics. Replaced cam and belt and found noise removed call complete

Arrived on site for refrigerator not allowing door seals to work properly. Upon arrival confirm complaint and found door gaskets not pushing into door liner properly. I replaced both gaskets and then re-shaped and ensure they were sealing as designed. Inform customer to notify us if seals failed again. Call complete.

Arrived on site and replaced previously diagnosed element. Unit working as designed. Unit failed ventilation test. Advised venting to exterior needs to be cleared. Job complete.

Arrived on site for no ice. Removed bin ran icemaker diagnostics icemaker didnt complete harvest test and read bf for bin full with no ice or bin removed diagnosed a defective icemaker. Replaced icemaker ran harvest test passed ran fill test passed.

"Arrived on site and replaced previously diagnosed valves, bellow, and dispenser assembly. Ran diagnostics with no issues. No leaks detected. Job complete."

Arrived on site to test unit for dispenser not opening. Replaced dispenser test unit and unit test good job complete.

Arrived on site to replace blower. Replaced blower test unit and unit test good job complete.

Arrived on site to test unit for buttons not working. Test unit and found control board not sitting correctly not allowing buttons to make contact. Secure board test unit and all buttons working job complete.

Arrived on site for previously diagnosed parts. Replaced the coupler on the icemaker motor. Tested the ice dispenser and it was dispensing ice now. I gain access to the fc evap tested the thermistor in it was at 7.8k temperature of 39? charts says 7.7k should be 37?. It was very close to to what the chart said it should be. No water leaks detected during service.

"Arrived on site to diagnose washer that had a hot smell and would not start. Examined control and found control was fine, no issues present. Ran unit and heard it buzz when sensing. Found capacitor was not tight on the bottom and had pinholes in it, causing a leak. Replaced capacitor and tested unit. Verified all working as designed. Repair completed."

"Arrived on site for a refrigerator that is not cooling on both sides. Inspected unit and work area. The customer advised that the unit is cooling partially in the freezer section, but is not cooling at all in the refrigerator section. Open the freezer door and found evidence of a defrost issue inside of the freezer section. Disassembled the freezer section and gained access to the evaporator. Found one of the connectors on the heater had backed out of the heater connector. Reattached the wire to the connector and added electrical tape to the backside of it to prevent that from happening again. Checked resistance through the harness and found proper resistance for the heater. Manually defrosted the unit and I advised the customer to call back if any other issues persist. Call complete."

"Arrived on site for a dryer that is not heating. Inspected unit and work area. The customer advised that the unit has not heated ever since they bought it. Ran the unit on a normal high heat cycle and confirm the customers complaint. Check voltage to the unit and found proper voltage and polarity. Took off the back cover and found one of the connectors for the thermal cut off, had not been connected. Connected the connector and tested the unit. The unit began to work and operate as designed. Call complete."

Arrived on site for a washing machine that wont drain. Inspected unit and work area. Were on the unit through diagnostics and found an F9 E1 (long drain) error code. Checked underneath the washer and found the drain pump within range. Checked the wiring and found that one of the wires have been pinched at the drain pump clip causing a drop in voltage to the drain pump. Removed the wiring from the clip and tested the unit again. The unit began to work and operate as designed. ran the unit to an auto test in the unit ran as designed. Added some electrical tape to the wiring to ensure this doesnt happen again. Call complete.

"Arrived on site for a washing machine that has tangling clothes and is spinning too hard. Inspected unit and work area. Customer advised that her thin shirts, seemingly get wrinkled inside of the washer, and that she wanted to know if there was a way to reduce the spin speed on certain cycles. I did explain to the customer that the spin speed on this particular model is pre-programmed, depending on the load setting that she has selected for the washer. Did explained that the wrinkling off her clothes can be due to wrapping clothes around the agitator and explained how the washer works. Went over the user care guide and round the unit three diagnostics. Found an F0 E2 (oversuds) error code. Ran into a diagnostic test and the unit ran as designed. Call complete."

Arrived onsite for poor dryer performance and having to run multiple cycles. Steam forming in the room. Determined the duct was detached from unit. Reattached duct and determined resumed normal operating. Advised customer on interior wall long duct maintenance requirements and advised on all findings. All checks good.

Arrived on site to test unit for no ice production and water leaking from ice maker area. Found full tube extension was pushed too far back and not reaching full cup. Adjusted extension and unit completed cycle with no issues. No leaks detected. Job complete.

"Arrived on site to replace previously diagnosed control and thermistor, replaced control and thermistor, noticed that there excessive amount of moisture in RC, inspected gasket and found it sealing good but 1/8 gaps between liner and outer casing causing warm air penetration in to RC , sealed gap around FC and RC, powered unit on and noticed compressor not starting on first try even though unit has been off for a while,, replaced start device and tested, unit is now running as designed, job complete"

"Arrived on site and found customer is experiencing a noise while running. Recorded noise and sent it to KB/Service management. Disassembled dryer and showed customer all moving components inside of it. Nothing alone is making any excessive noise. Replaced all support wheels, and belt, and idler pulley. Documented customers experience with tech line. There is nothing further that can be done to address the concern, job complete 7735964732"

"Arrived onsite for a washer with a tub/basket that has fallen off of it suspension. Upon inspection I found this was indeed the case I installed the tub and found that it was still in good shape, I replace the suspension and tested unit several times and found unit operating as designed no leaks."

Arrived on site to test unit for buttons getting stuck. Replaced board test unit and unit test good job complete.

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the door slider and the ice bin and found unit operating as designed. Job complete

Arrived on site to test unit for light not turning off. Test unit and found bad control board. Replaced board test unit and unit test good job complete.

Arrived on site to replace cooktop ordered from previous technician. Replaced cooktop test unit and unit test good job complete.

"Arrived on site for refrigerator not cooling, upon arrival confirmed issue and customer showed photo of ice indicating a defrost issue. Found cause of failure was defrost wire came disconnected. Reconnected and repaired wiring and found unit defrosting as designed. Call complete"

"Arrived on site and replaced lower trim on ovens, job complete"

"Arrived on site. Found a defective damaged right side door gasket,replaced right side fresh food door gas,tested remolded door gasket checked seal good. Filter bypass W11395888"

"Arrived on site to inspect refrigerator not dispensing water. Upon further inspection, the customer provided their POP paperwork to show the unit is in warranty. They advised the unit wont dispense water and is not making ice. I removed the RC drawers and the evap cover to find the reservoir frozen. I found the evaporator cover and insulation was gapped at the top where their reservoir is located and the gap,is causing cold freezing air from the evaporator to leak out onto the reservoir and freeze it. Using some permagum sealer, I sealed off the gap and once I was done, the RC evap,fan came on and i couldnt feel any air escaping. I advised my customer of the repair and tested the water dispenser and water dispensed as designed. I increased the temp to 39 and recommended the customer change the temp back to 37 after approximately 24 hours to allow the reservoir to thaw out completely. No water leaks observed during service, job completed."

"Arrived on site for no,ice. Diagnosed a defective icemaker,replaced defective icemaker ran harvest test passed ran fill test passed."

"Arrived onsite to replace cooktop, hinges and grates per Whirlpool tech line recommendations. Replaced components and checked leveling at each stage of the process. With grates installed leveling is within speck. Unit is functioning properly. Job complete"

"Arrived on site to install glass door in line plate, inspected unit in work area. Installed new door skin and main plate. Job completed."

Arrived to unit #812 with washer not working. I did further testing and found the main power connector lose and making a false contact. Connected the connector properly and tug on it to make sure Id dint come back off. Tested unit and found it operating as designed. No leaks where observed during service. Job completed.

"Arrived onsite for washer drain pump continuing to run. Tech line recommended replacing tub, however found that issue was due to pressure hose port being clogged. Cleared port and tested. Was able to run test and normal load without error. Had customer run several loads and called customer back and customer reported no more issues. Unit is functioning properly. Job complete."

"Arrived on site for dishwasher, inspected unit and work area. Gained access to heater element and replaced with new and improved one. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."

Arrived onsite for washer making noise during the sensing/fill cycle and some during spin. Upon arrival inspected unit. Put unit in diagnostics and found no stored error codes. Ran test and could hear clicking coming from cam area. Found actually not fully engaging leaving cam stuck and also found belt was loose. Replaced defective actuator and also cam with belt. Tested unit and unit is functioning properly. Job complete

Arrived onsite for washer leaving clothes wet at the end of the cycle. Upon arrival inspected unit. Ran diagnostics and found no stored error codes. Customer stated no meter what cycle the clothes are left wet and the cycle stays on 1 min for and extended period of time. This has been happening for 1-2 weeks. Power cycled unit and ran laundry. Watched complete cycle and unit is functioning properly. Instructed customer on detergent use and cycle selections. Job complete

"Arrived on site for microwave, inspected unit and work area. Customers complaint was unit sparked and tripped breaker. Inspected unit and found that the turn table wiring harness was melted and grounded. Called techline with findings and spoke to STEVE SR#7735960314 and recommend to replace wiring harness, turn table motor and interlock switches. Customer will be contacting Whirlpool or Costco for their extended warranty."

"Arrived on site to inspect washer knob broken. Upon further inspection, I found the stem on the knob broken (photo) and the switch pushed out the console. I removed the console and found the switch was broken (photo).No water leaks observed during service."

Arrived onsite for a wall oven that has an F2E1 error. The customer had the unit powered off on arrival. I powered the unit and it errored as soon as it finished rebooting. The light selection on the panel is not responding and is the issue. The console needs to be replace

"Arrived on site to follow up on refrigerator that was still not making ice in the RC icemaker. Cycled icemaker and found it does cycle and it will fill. Icemaker showed E0, so no errors. I checked the icebox fan, and found it was surging and barely moving any air, which is keeping it from harvesting. Return visit set ; ordrng 1 W10846539 (Icebox Fan)"

Arrived onsite and diagnosed microwave with f6e8 error code. Ordering needed parts. ordrng 1 W11035599 (Main control) and 1 W11033422 (Interlock)

Arrived onsite for error codes f2e1 and replaced the keypad due to stuck/shorted key failure. Symptom still present. Found crimped ribbon cable. Ordering ribbon cable and returning with control JIC.;

Arrived on site to diagnose a dryer that is making unusual noise. Found blower wheel cracked and it will need to be replaced to complete repairs. Also ordering motor in case needed.ordrng 1 W11126010 (Motor) and 1 WP697772 (Blower wheel)

"Arrived on site for a wall oven that is no longer heating in the lower oven. Upon inspection I found that TOD was showing open I am ordering it and a hardware kit for the mounting screws washers. ordrng 1 W10760039 (HARDWARE), used 1 WP4449751 (Thermostat (TOD) from stock"

"Arrived on site to inspect refrigerator leaking water at the bottom of the unit. Upon further inspection, the customer advised that the unit leaks water at the front right side at the bottom. I opened the FC door and found frost/ice built up on the evap,cover, bottom of the FC lower basket and at the opening of the FC door area. I found the FC door gasket, at the bottom right side, not sealing properly and when I pulled the gasket downward, I found the FC door liner is badly warped causing the gasket to bow upwards and not sealing. Also found the unit not leveled and the left RC door mullion not seated correctly. I attempted to seat the mullion after leveling the unit and the mullion is hanging on the pivot block. Also found the right RC door gasket torn. I am ordering the FC door, FC door gasket, right RC door gasket, mullion , nameplate, and grease for the mullion and FC drawer rails and CNOTE-LSO PER CUSTOMER REQUEST. Advised customer that the door will take approximately 4-8 weeks to arrive at which time the office will contact them and schedule return service. No water leaks observed at the end of service.; ordrng 1 WP12722803AP (Mullion) and 1 12977880SQ (FC door) and 1 W10571967 (FC door gasket) and 1 W10830162 (Right RC door gasket) and 2 W10876598 (Name plate)s and 2 WP542638 (Grease)s and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site to diagnose a washer that is making unusual noise. Found unit was dropped damaging cam, gearcase, capacitor, pulley cover, and cabinet. All previously listed parts need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W10596395 (Cabinet) and 1 WPW10427633 (Cover) and 1 W11428524 (Capacitor)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, the customer advised that after three days, the unit came back on and began to cool. I tested temps in the RC=32 degrees on a setting of 33 and the FC=13 on a setting of -4 (defrosting at the time). I removed the bottom crisper drawer and found some ice on the bottom of the evaporator. I pulled the unit out and tested the thermistors for the evaporators at the P8 connector and found the RC thermistor reading was a little off range. I removed the back cover and inspected the drain tube and found it gapped. Using some manufacturer approved silicone, I placed a bead of silicone around the tube and sealed the gap. Due to my readings and findings I am ordering the RC evap cover, thermistor kit and hv control. Office to schedule return service due to the availability of parts. No water leaks observed during service.; ordrng 1 W10316760 (Thermistor kit) and 1 W11610999 (RC Evap cover) and 1 W11574770 (Hv control)"

"Arrived onsite for dishwasher not producing ice. Ran the test for the icemaker and it passed ever test and the Thermistor tested fine. The customer said that water was running down the front of the dispenser from the icemaker. Pulled open the freezer and looked on the right side at the evap cover I saw ice. I put the thermometer in the freezer and it only got down to 19?. Sent the info to the tech thread and we came up with conclusions that the compressor was going out,ordering new compressor.; ordrng 1 W11578205 (Compressor assembly) and 1 W11109499 (Drier) and 1 W11504445 (Drier) and 1 W11506623 (Drier) and 1 W11504431 (Coupler)"

Arrived onsite for a refrigerator not making ice. I found an E2 motor lost position error with the icemaker. I ran the harvest test and the motor never turned. I ran it again and tested voltage to the motor having 12VDC. The icemaker will need to be replaced and is covered under the Appliance Express warranty. Ordering the icemaker. Office to RS.; ordrng 1 W11579560 (ICEMAKER)

"Arrived on site for moisture on door,called tech support to verify unit will need a new freezer door. Sr#7735966286; ordrng 1 W11561286 (Freezer door)"

"Arrived on site for washer, inspected unit and work area. Customers complaint was clothes wet after cycle. Entered diagnostic and found no stored error codes. Ran a diagnostic cycle and everything passed. Tilted unit backwards to inspect gear case and found gear oil on cam and belt cover housing. would need a new gear case cam kit and belt. I also found some functions on the panel not working properly. Im ordering a belt and panel. No leaks where observed during service. ; ordrng 1 W11478524 (Panel ui)"

"Arrived on site to replace door and console damaged in transport. Replaced door panel and console, but found corner of console is chipped and broken and will need to be replaced. Left broken console on unit since the original was too badly damaged to use the unit. Office to schedule when we can get another console. ; ordrng 1 W11622490 (Console)"

Arrived on site to replace igniter. Replaced igniter and unit started heating to about 340 and then the igniter burned out. Will order new igniter and valve and bake burner and oven cover due to rust. Office to reschedule ; ordrng 1 W11176454 (Igniter) and 1 W11220387 (Bake burner) and 1 WP98014893 (Valve) and 1 W11098799 (Oven bottom)

Arrived on site to test unit for unit tripping breaker. Test unit and found white wire melted making breaker trip. Would need to order new wire harness from power cord to module. Could not find it on parts break down. Will need research office to reschedule. ; ordrng 1 W11561449 (Switch harness) and 1 Partresearch (Part research)

Arrived on site to test unit for buttons not working and led light staying on. Test unit and found ui shorted out. Ordering new ui office to reschedule ; ordrng 1 W11505225 (Ui) and 1 W11460908 (Console)

Arrived onsite for a washer that is making noise during agitate. Upon inspection I found that the noise was there. Upon further inspection I found that the gearcase was leaking oil and the slider will need to be replaced along with it it was coated in oil. Office to reschedule. ; ordrng 1 W10734521 (Slider)

Arrived onsite for a washer that displays and F7E1 error. I went into diagnostics and found the F7E1 stored twice and an F7E7. I found the motor capacitor defective and leaking oil causing the issue. Ordering W11395618 capacitor. ordrng 1 W11395618 (Capacitor)

Arrived on site for washer not draining. Found f9E1. Called techline 3 times and documented issues. Replaced drain motor and lower harness and found unit still failing with same symptoms. Techline recommended ordering new drain pump and acu andreplacing both again sr#7735963290 office to reschedule once availability of parts is known.; ordrng 1 W11399437 (Drain pump) and 1 W11428994 (Acu)

Arrived onsite and found unit not accessible at time of service was able to determine from onsite diagnosing tech that the symptoms indicate a locked compressor. Ordering compressor to repair. Office to reschedule. ; ordrng 1 W11635510 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 R600 (R600)

Arrived on site to replace previously ordered parts for dishwasher. Replaced adjusters holders and dispenser. When lower rack was replaced sliding tines and slide holders were not switched to new rack. 2 holders and the sliding tines will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W10713281 (Rack slide) and 1 W11213333 (Slide holder)

"Arrived on site. Removed defective evaporator cover,installed new cover,reassembled fresh food compartment ran diagnostics all test passed changed defrost setting to basic

"Arrived on site for a wall oven. That is flashing an F2 E6 (cancel key line drive open) error code. Inspected unit and work area. The customer advised that he was told it is a touchpad issue and that they had them in stock. He also advised that the unit will flash that error code multiple times a day, but does not empty their function ability of the oven. Checked through the parts breakdown of this unit and found that the control panel and the control had been for this unit. Spoke to JC and was advised that the issue would be most likely with the control and would have to be rebuilt.

Arrived on site to replace previously ordered parts for microwave. Replaced cavity t-stat and tested unit. Found all is functioning properly at this time.

"Arrived on site and inspected refrigerator and found test 56 is showing error E2. Ran test 57 and icemaker motor has failed. Ran test 45 an icemaker filled properly.

"Arrived on site and inspected dishwasher and found no power showing on display. Removed door panel and found bimetal has failed, after replacing it dishwasher will start a normal cycle and is running properly.

Arrived on site and found customer has left gas on to show that it is leaking. There is gas aroma present in the kitchen island cabinet when the doors are open. Applied bubble solution to all connections and did not find any evidence of gas leak. Problem is likely in cooktop internals. Found all screws on cooktop are corroded and cooktop cannot be disassembled to investigate further. Also all interior gas components are to be ordered due to age. Cooktop will need to be replaced. Job complete

"Arrived on site to install previously diagnosed Parts. Installed on Parts and Tested. Unit is operating as designed. No leaks observed during service, job completed.