972-821-8689Arrived on site for fridge leaking from rear . Found tube from valve to housing leaking at connection . Replaced line and ran ice maker fill and door water . All connections dry after repair . No other issues found . Job complete

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was leaking water. Found one of the water lines that go into the refrigerator was cracked and would need replaced. Im ordering the water line and returning with prescreened parts. Left water turned off. No leaks where observed during service. ordrng 1 AJR56656503 (Ice water tube)"

"Arrived onsite for a range that chows code F2E1 control panel and nothing works on the unit. Upon inspection I found that the issue was the the oven was leaking hit air into the console and the cx would use a wet towel to clean the key pad. Which is not and ideal combination this would cause the controls to basically be steamed and cause shorted keys amongst other issues. I found that the door was not being closed firmly and the gasket was flattened. I advised the customer to every so often pinch the gasket to help with it sealing properly and when they use the oven to push the door closed firmly to insure that the heat stays where it supposed to be, in the oven. ordrng 1 WPW10116117 (Key pad)"

Arrived onsite for a dryer with the timer knob broken. I found that the timer wasnt the issue but the 3 position selector switch was the issue. The shaft on the switch is worn down and it will need to be replaced. The customer ordered a new knob and it looks correct but he couldnt confirm the part number that was ordered. ordrng 1 WE01X20378 (Knob) and 1 WE4M404 (ROTARY SWITCH 3TEMP ELEC)

"Arrived on site for refrigerator not cooling properly. Upon arrival confirmed issue and found compressor having a hard time starting but not over heated. Found all fans running. Tried two different tester start devices but found compressor still failing to stay on properly. Found unit needs compressor replacement and parts covered under extended parts coverage under entitlement. Will need office to reschedule once Availability of W11574734 compressor, WPW10143759 uv drier, W10913906 access valve. ordrng 1 W11574734 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 R600kit (R600) and 1 Nitrogen (Nitrogen kit)"

"Arrived on site for no cool. Powered unit on,compressor and fans powered on removed evaporator cover no frost forming on evaporator diagnosed a leak in the system parts covered by manufacture warranty ordering an evaporator,compressor and drier. Ordrng 1 WPW10466675 (Compressor) and 1 W11256565 (Evaporator) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier)"

"Arrived on site and inspected dryer and found airflow to the exterior is restricted. Found that hose is mostly crushed behind dryer, after moving it forward airflow has improved but is still registering restricted. Also found dryer door will not stay closed front panel is bent/warped causing it to pop open. will need to replace it and strike. ordrng 1 WPW10459661 (Front panel)"

"Arrived onsite for a dishwasher that is still leaking at the corners of the door at the bottom. The customer stated it would start dripping on the left side first and then would start dripping on the right side. I tested the unit in diagnostics and found no water leaks. The customer stated they run a normal cycle with hi heat, heated dry, and sanitize on. I started this cycle and watched the machine over an hour and it never leaked. I ran a couple more calls and the customer called the office stating it started leaking again.

"Arrived on site for dishwasher leaking ,custome also mentioned loud squealing noise what starting . Ran diagnostics got 9-4 ,6-1, error codes . Squealing is valve when operating and found leaking from sump at inverter motor . Job complete ; ordrng 1 W11175771 (Valve)"

Arrived on site for right front burner not igniting. Found orifice clogged . Used tip cleaner on orifice. Burner is lighting now . No gas leaks detected at time of service. Job complete

"Arrived onsite for dishwasher not starting a cycle. Upon arrival inspected unit. Found unit blinking 7/2 was motor faulty code. Ran test and unit would not progress thru testing . Also had 5/1 door latch error. Did get into diagnostics and fill was inadequate. Drain pump did function. Due to unit not responding correctly and error codes present ordering wash motor, inlet valve, control and inlet. Customer will be reaching out to Ferguson due to unit not functioning and is new. Office to reschedule ; ordrng 1 W11535094 (Inlet assembly) and 1 W11572094 (Control)"

"Arrived onsite to install previously diagnosed parts. Upon arrival I realize that I didnt have the parts, I explained to both husband and wife the situation and they where okay with rescheduling

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised the unit was making a clanking noise. I placed the unit in diagnostics and tested the damper and found it is making a loud clicking noise. The customer advised that she wasnt sure what the noise was, but her spouse is the one who can hear it. I am ordering the damper and office to schedule return service due to the availability of the part. Customer advised they would not be back until April 17th. No water leaks observed during service and the unit is cooling properly.; ordrng 1 W11236851 (Diffuser) and 1 CNOTE

Arrived onsite for oven ui go out after 1 hour of use.on inspection the issue did not happen when the lower unit was by it self. The issue happens when the upper unit is being used. The UI is over heating from the when the upper unit operating. Order ui and a control board. Office to reschedule when part come in; ordrng 1 W11449303 (Ui) and 1 W11448962 (Control board)

Arrived on site to test unit for temp not fluctuating and staying at a consistent high on LF burner. Tested burner on low using single burner. Single burner and dual burners switching as designed but not cycling as designed. Recommend burner and switch replacement. Switch was a run without. Office to reschedule. ; O-emld tckt

Arrived on site. Ran diagnostics compressor attempted to power on diagnosed a defective compressor ordering a new compressor found broken latch ordering latch. Job will need 4 hrs; ordrng 1 WP2223877 (Latch) and 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor) and 1 w10843121 (Drier) and 1 W11506635 (Access valve) and 1 4hrs (4 hrs)

"Arrived on site for dishwasher, inspected unit and work area. Customer complaint F9E1, found unit not draining correctly due to a bad drain hose. Im ordering a new drain hose and reschedule . No leaks where observed during service.

"Arrived on site for cooktop, inspected unit and work area.customers complaint was the middle burner would shut off between simmer & high. Tested unit and I did find it going off, tried adjusting the valve and did not help. Im ordering a new valve, burner head and returning with manifold if needed. No leaks where observed during service. ; ordrng 1 W10594395 (Manifold) and 1 W11246817 (Dual valve) and 1 W10811599 (Burner head)"

"Arrived on site to diagnose washer making noise and not starting cycles. Tested unit and heard it consistently clicking on the bottom. Checked under unit and found the rotor screw was missing, causing the clicking. Found excessive gearcase oil sprayed all over the inner cabinet of the unit. Foind slider ring separated as well. Ordering gearcase, rotor, slider, and washplate to resolve. Set return visit for 4/7. ; ordrng 1 W10902814 (Washplate) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"

Arrived on site to test unit for unit not working. Test unit and found shorted console turning on and off. Ordering new console office to reschedule ; ordrng 1 W11297709 (Console)

Arrived on site customer had an emergency work meeting she wanted to reschedule she will call back. ; O-emld tckt

"Arrived on site and found no water in catch tray. Moved dishwasher forward and removed outer door panel and started a normal cycle and observed for 30 minutes. Found water is leaking from right hand side door panel is not making good contact with door gasket, took multiple pictures.; ordrng 1 W11559689 (Inner door panel) and 1 W11573703 (Hinge) and 1 W11573702 (Hinge)"

"Arrived onsite for a washer that is not going into wash. Upon inspection I found that the wash motor would not move, I am ordering the cap, motor, actuator, and the harness to be replaced to complete call. Office to reschedule. ; ordrng 1 W11158830 (CAPACITOR) and 1 W10890624 (Motor) and 1 W10913953 (ACTUATOR) and 1 W11652038 (HARNS-WIRE)"

Richard 469-222-0161 primary Found outer door glass cracked . Ordering door glass outer . Call to set return ; ordrng 1 WPW10634271 (Outer door) and 1 W10839793 (Badge)

"Arrived on site to inspect disposal with a screw inside. Upon further inspection, I tested the disposal and the motor hummed, but there was not movement in the blades. I found a small screw inside that was wedged between the blades and wall of the disposal. Removed the screw and tested. Unit is operating as designed.

Arrived onsite for burners not igniting properly. Upon arrival inspected unit. Found right front burner not igniting. Customer has to manually light. Found igniter has fallen inside cavity. Inspected burners and found screws rusted throughout. All burners would have to be drilled out. This would cause all burners and orifice holders to be replaced and not risk breaking glass cooktop. Customer not able to make investment in 16 yr old range. Other burners are functioning. Customer will continue to use as is.

"Arrived onsite for refrigerator ice maker not making ice. Upon arrival inspected unit. Found ice tray full of ice but not harvested. Ran test and found ice maker not responding. Replaced ice maker and tested. Unit completed harvest and call for water. Customer to allow 24 hrs for ice production. Job complete .

Arrived onsite for microwave/oven combo UI not functioning. Upon arrival inspected unit. Display showing F6E0. No buttons responding. Power cycled unit and found when unit restarted all buttons/functions began to respond. Tested microwave and oven. As of now until is functioning properly. If symptoms persist recommend replacing UI.

Arrived on site for washer not spinning . Customer also mentioned not agitating at times . Unit is draining but not spinning . Motor and coupler are in good shape . Found gear case failing . Oil leaking out of case .

Arrived on site for dryer tumbling but not heating . Checked and found unit is missing a leg of power at terminal block . Reset breakers and found one breaker had failed . Recommended having check breakers and outlet .

Arrived onsite for a dryer that is making aloud slapping sound when in use upon arrival the customer demonstrated the issues to me but we only hear the noise on start up and the it went away. I took the unit apart and found some sunflower seeds and a popsicle stick in the blower wheel housing and lint I cleaned that up and checked the felt on the drum and the pulleys and motor and found them all good. I then tested the unit for approximately 15mins and the unit operated as designed.

"Arrived on site to install previously diagnosed and ordered part. Due to the disposal motor locking up, I removed and replaced the disposal and tested. Unit is operating as designed. No leaks observed during service, job completed."

"Arrived on site to inspect refrigerator ice maker not working and freezer not cooling well. Upon further inspection, I tested the temps in the FC=34 degrees and RC=51 degrees. I disassembled the FC section and removed he evap cover to find some ice in the upper right corner at the cap tube and no frost pattern. I advised the customer of my findings. Also found a spot on the FC evaporator that was bubbled or spot welded (photo). Notified our Claims Dept. and verified the extended warranty on the sealed system and recommended the customer contact the manufacturer to get the sealed system repair completed since its still covered under warranty. No water leaks observed during service, job completed."

"Arrived on site to inspect wall oven/microwave combo unit with microwave not heating. Upon further inspection, using my microwave tester, I tested the microwave and it was operating as designed expect it was not heating. I pulled the unit out and tested the switches, magnetron and thermostats and found the magnetron has failed. I removed and replaced the magnetron and tested and the u;it is operating as designed and heating properly. I reassembled the unit and placed it back in its space in the cabinets and retested. Unit continues to operate as designed. Job completed."

"Arrived on site for dishwasher needing previously diagnosed control, owi, and high limit stat. Upon arrival reconfirmed issue and installed required parts. Reassembled and tested unit. Found no leaks and unit working as designed.

"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found temps over 75 and unit off. Restored power and ran test 40 after visually inspecting that all fans and compressor were running smoothly without issue. Found unit had possibly low side leak/failing compressor and coils arent frosting over at all.

"Arrived on site for dishwasher not turning on. Upon arrival confirmed issue and found no power getting to unit. After further testing found no breakers tripped but power wasnt getting to terminal power connection. Also found due to units age, it had a lot of wear and damage and couldnt be safely repaired in future should anything occur. Unit will need to fix power issue from breaker/power cord. Call complete"

Arrived onsite for MW not heating. On interior I could hear the magnetron make a loud noise. Got access to the MW and tested the cap and it was not any good. Diode was bad in the magnetron was not working at all. Installed all new parts and the unit operating as designed now. Water heated to 202?

Arrived onsite and determined off balance symptom due to bad suspension. Completed repair. Tested and calibrated. All checks good.

Arrived onsite for not washing well and diagnosed as insufficient water flow from inlet valve. Verified water pressure. Completed valve replacement and tested. Unit is now operating as designed.

Arrived onsite for f6e2 error code and lost communication failure to operate.Completed repair and tested. All checks good.

Arrived onsite. Completed cooktop replacement. Unit is set up and operating as designed.

"DLE4870W Arrived to inspect check filter indicator and drying issues. The customer advised me that the check filter indicator illuminates prior to starting a cycle and the unit is not correctly drying some loads. Per the MFG documentation, this model should illuminate the check filter indicator and I found its operation correct. The drying issues were likely due to a significant rearward lean, as the front was several inches higher than the rear, due to installation. I advised the customer the sensor bars are at the front of the drum and if a load is small enough (medium and below in this case,) the issue will occur due to the damp garments not making enough contact with the bars. Multiple vent tests with the MFG included internal testing program passed. I did also find the flex-vent was considerably crushed at the wall outlet. I advised the customer of my findings and that then may have to utilize a periscope (short version) type of vent, to get past the dryer chassis and then connect the flex tubing to that. I recommended discarding the alumina iced Mylar and replacing with semi-rigid aluminum. Discussion of cycle utilization for timed operations prior to vent correction, wee discussed. Customer will contact us if there are further issues.

"KRMF706EBS01 Arrived to instal previously diagnosed and ordered parts. I found the drain tube was gapped at the mounting point and I was able to clear the debris from within it, ensuring correct operation. During reinstallation, I sealed the gaping of the tube to prevent airflow and later re-plugging of the debris that can dry out. The crisper UI issue was due to wiring and I found when pulling the sheath back in the customer is presence, all five wires had failed. I soldered and heat shrunk all the connections, ensuring water tightness and tested. The UI was fully operational and not required. Heating of the door gasket corrected the shipping rippling and after installing, I found no issue with the sealing of the door. I discovered a large mass of painters paper and taping that was blocking 80-90% of condenser airflow and removed. No leaks observed during service.

Arrived on site to test unit for unit not draining. Test unit and found glass stuck in the drain motor. Removed glass test unit and unit test good job complete.

Arrived on site to diagnose range with F1E0 error present. Examined unit and control. Removed rear panel . No repair performed . Call completed.

"Arrived on site for water leaking. Found frozen drain in freezer section,removed ice,cleared obstruction in drain line checked water flow good.

"Arrived on site. Icemaker not running through a forced cycle,found damaged right side fresh food gasket. Replaced icemaker icemaker ran through a cycle and filled with water,replaced door gasket checked door seal good.

"Arrived on site for no,cool in fresh food section. Freezer fan working no air entering fresh food section,removed tower assembly found damper closed,forced door open reinstalled tower good air flow entering fresh food section. Unit will need tower assembly

Arrived on site for previously diagnosed parts. Installed the door cam and it straightened the door out and the gaskets was sealing correct now. The unit is operating as designed.

Arrived on site for SAFETY call for oven burnt. Upon arrival inspected unit and power cord arced due to loose connections at block. Found unit has F1-E0 error code

Arrived on site to replace display. Replaced display test unit and unit test good. Job complete.

"Arrived on site and inspected washer and found saved error code F6 E3. Inspected control board and control panel and found control panel is burnt out near communication harness, took one picture. Also inspected gear case assembly and found its beginning to leak oil took one picture. Repair is not cost effective, job complete

"Arrived on site and inspected washer and did not find any damage to bellow, Removed lower kickplate to see interior, began a normal cycle and washer filled with water but there is no observable leaking during cycle. Canceled cycle and ran a complete diagnostic and there was no leaking during this either. Washer has a lot of suds in it from detergent residue and recommended using a machine cleaner to clear it out. Sent multiple videos to KB/service management. No for the recommendation there is no observable leaking, job complete"

"Arrived on site for dishwasher, inspected unit and work area. Found unit with no power. Inspected power supply and the main switch under the sink was powered off, I flipped the switch and ran a diagnostics cycle and passed. Unit was not mounted correctly so I fixed the mounting problem and unit is now operating as designed. No leaks where observed during service. Job completed.

"Arrived on site for making clicking noise. Upon arrival inspected unit and found RC drip pan is partially bowed. Customer states that the issues is intermittent. When ever she has these issues she power cycles the unit and it takes care of the issues until the next time it happens. Contacted SW for assistance. Sw recommended replacement of all 5 controls due to not being able to pin point the issues. The unit is currently operating as designed.

"796.41573210 Arrived to instal previously diagnosed and ordered part. I removed and replaced the door boot, noting that the ruptured area of the previous boot was due to MFG error. I slightly shortened the drain tube at the bottom of the boot, to prevent the boot from contacting and rubbing through and high-purity silicone grease to the affected area(s.) I tested the unit through multiple service test mode cycles and found no other sources of leaks. I inspected the internal components of the machine and found no additional issues. Operational test good, no leaks observed during service.

Arrived onsite to install previously diagnosed part. Upon arrival I replace the failed sump&motor and tested unit and found unit operating as designed and no leaks. Job completed

Arrived on site. Found a defective led module per service pointer removed all leds installed updated led modules autho S84638 ; used 4 W11632139 (Led module) from stock

"Arrived on site for dishwasher falling down when lower dish rack is pulled out . Found mounting brackets missing . Installed brackets . Unit is now functioning properly . No other issues found ,no water leaks detected at this time. Job complete"

Arrived onsite to install previously diagnosed parts. Upon inspection I found that the issue that caused the MW to error out was caused by and insulation error that causes the unit to sit on its vent at the bottom warping the chassis causing th way that the door interacts with the switches. I replaced the bulb to take care of the light not working in the MW and the console to take care of the time keeping issue and advised the customer to connect the unit to Wi-Fi to keep it for happening again. I told the customer of the installation error and he said that he can live with it.

"Arrived on site for washer making a squeaky noise during wash cycle. Upon arrival confirmed noise complaint and found belt loose on cam and actuator not setting cam properly. Replaced cam, belt, actuators, and cap. Reassembled and tested unit. Found no leaks and noise no longer present. Call complete"

"Arrived on site to inspect refrigerator not dispensing water. Upon further inspection, I tested the unit in diagnostics test 96 and the unit failed to dispense water. I tested the ice maker in test 120 and it harvested and then I tested the fill tube in test 97 and it filled with water. I retested the dispenser in test 96 and the unit began to dispense water. I reset the controls and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the ice maker failure (E2 error), I removed and replaced the ice maker and HV control. While replacing parts, I found the fill tube heater defective and removed and replaced it. Reassembled the unit and tested and unit is operating as designed. No water leaks observed during service, job completed. Advised the customer the ice bin will take approximately 72 hours to fill completely."

Arrived onsite for a microwave/oven combo with the turntable not working in the microwave. I found the turntable function turned off on the control. I turned it on and tested the unit and all is working as designed. I showed the customer where the option to turn the turntable on or off is in the settings menu incased it gets turned off by accident again. Call complete.

Arrived onsite for a microwave with the fan not running on low or medium but works on high. I found the relay on the control not sending correct voltage to the motor. I replaced the control and tested the fan. The fan works on all three speeds. Call complete.

Arrived onsite for a refrigerator thats not cooling correctly. I found both compartments at temp and working as designed. I found the ice bucket full. I found the model and serial number that was dispatched different from what is in this apartment. There were no water leaks present at the time of service. Call complete.

Arrived onsite for a refrigerator with a broken light switch. I confirmed the toggle on the RC light switch had broken off. I replaced the light switch and the RC light is working as designed. Call complete.

"Arrived on site for washer needing previously diagnosed drain motor, pressure switch, and control. Upon arrival reconfirmed issue and installed parts. Reassembled and tested unit. Found no leaks and u it working as designed. Call complete"

MVW7232HC0 Arrived to install previously diagnosed and ordered parts. I removed and replaced the failed gear case. I installed the new slider and replaced the rotor due to the old slider separating and damaging the teeth within the rotor. I calibrated the unit and then tested within service test mode. The unit operated as designed and thee were no leaks observed during service.

"Arrived onsite for refrigerator not producing any ice or water. On inspection checked the reservoir and it was not frozen. Checked the voltage to the water inlet valve and It was good. Check water pressure it was fine, installed a new water valve and the unit is operating as designed and no water leaks detected during service."

"Arrived on site to install previously diagnosed and ordered part. Due to the microwave showing the close door error, per service pointer #W11493384, I removed and replaced the inner door panel and tested. Unit is operating as designed. I tested the door operations several times and demonstrated for the customer. Job completed."

Arrived onsite and determined the fuse blown again. Replaced thermal fuse under AEX warranty. Advised customer on findings and discussed that the duct should be cleaned thoroughly resulting in improved airflow to prevent backflow overheating. All else checks good.

Arrived at 5102 to diagnose a refrigerator freezing food top shelf. Found customer with open vegetation on top shelf underneath the main vent. Advised on refrigeration design and freezing cold air blowing in from the vent during cooling cycle. Heat treated door gaskets to optimize performance and eliminate frost build up in freezer near upper left door gap. Advised customer on repair.

Arrived onsite and installed control to complete repair. Unit is now operating as designed. All checks good.

"KRFC704FPS05 Arrived to instal previously diagnosed and ordered part. I removed the failed door gasket and after heat treating the shipped gasket, installed and tested. Operational test good, no leaks observed during service."

Arrived on site to replace console. Replaced console test unit and unit test good job complete.

Arrived on site to test unit for unit leaking. Customer had Video and it shows unit leaking from between the door and tub. Found left tub gasket not sitting correctly allowing water to come out. Called Techline and per Techline I replaced the tub gasket. Ran unit and no leaks present at this time. Job complete. file#7736096047

Arrived on site to replace screws. Replaced screws test unit and unit test good job complete

Arrived on site to test unit for humming/vibration noise. Found excess tubing from compressor to condenser on high side was vibrating. Secured tubing to minimize vibration. Sounds better but slight vibration still present but part of normal operation. Advised of sounds and noises newer units would make in comparison to older units as stated in owners manual. No leaks detected. Job complete.

Arrived on site to test unit for tapping/thumping sound. Found marks on cabinet base where motor was rubbing. Applied sound pads and self tapping screws to better secure to base. Unit working as designed. Found slight thumping present but part of normal operation. Job complete.

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was dishes not drying. Tested unit and found everything operating as designed. Advised customer to use different drying options and also use jet dry. No leaks where observed during service. Job completed."

"6810Arrived on site for hammering sound. Ran water dispenser no odd noise,ran icemaker fill no odd noise. Ran diagnostics on each individual part no odd noises from unit. Let customer know noise is not from the refrigerator"

Arrived onsite and repaired washer with previously ordered parts. Installed gearcase and belt and cam and new agitator. Advised customer on repair. Unit is now operating as designed.

Arrived onsite for loss of cooling in the freezer and found unit operating properly following a power cycle. Temp at 0f and 37f. Advised customer on findings and design and that the install location was sufficiently breathable. All checks good. Advised customer on findings.

Arrived on site to test unit for unit leaking water from vent. Replaced vent test unit and unit test good job complete.

Arrived on site to install previously ordered part. Replaced belt W11611297 and motor W11497303 and test unit by running a drain and spin cycle with laundry. There is no change getting the same squeaky noise. Need to replace gearcase. Replaced gearcase W11454372. Calibrated unit. Ran a drain and spin cycle. Unit is operating as designed. No leaks present at this time. Job complete

arrived on site to test unit for not fully washing. Customer stated unit is working good and no need to check it. Was under the impression we were replacing unit per conversation with homeowner. Job complete.

"Arrived on site to replace previously diagnosed, control and latch, replaced parts and tested, unit is now running as designed, no leaks detected job complete"

"Arrived on site to replace previously diagnosed latch, replaced latch and tested, unit is now running as designed, no leaks detected job complete"

"Arrived on site to replace previously diagnosed harness, control and thermistor, replaced parts and tested all components are activating properly, job complete"

"Arrived on site to test unit for not operating properly, customer stated that it would not go past water fill, tested unit found failed capacitor, replaced capacitor ran diagnostics, went to step 3 and control completely lost power, replaced control and tested, unit is now running as designed, no leaks detected job complete"

"Arrived onsite for a DW that is leaving residue on the dishes. Upon inspection I found that the sump and motor had the same residue that was left over on the dishes, I replaced it and tested the unit and found unit operating as designed no leaks job complete."

"Arrived onsite for a washer that is making a grinding noise and a click when you first start a wash cycle. Upon inspection I found F7e9 code stored this could have been from the pressure issue with the unit. I deleted the code and ran a diag cycle and that the click was a normal noise coming from the slider when engaging. There was as slight grinding noise when the motor would move slowly in sensing. I checked the rotor and for that it had some small wear marks on the magnets and on the slider, I found some wear as well I replaced both and tested unit and found unit operating as designed job complete"

Arrived onsite for a DW that is not starting wash cycle. Upon inspection I found that the wash motor not running in diag mode there was a motor not running code stored. I replace the sump&motor and tested unit and found unit operating as designed no leaks. Job complete

Arrived on site to test unit for locked door. Found no water in tub. Removed drain filter screen and found no water or obstructions. Unable to engage diagnostics. ordrng 1 WPW10629627 (Control) and 1 W11417623 (WL switch)

Arrived onsite for lights not operating. Upon arrival inspected unit and all leds are out. Need to order leds per service pointer. ordrng 1 W11368839 (Led control) and 4 W11632139 (Led module)s

Arrived onsite for a DW that is leaking. Upon inspection I found that the leak was coming for the vent.

"Arrived on site to diagnose washer making screaming noise when in use. Customer said noise usually comes during spin. Ran unit in high speed spin and found noise gets louder as the unit spins up. Looked under unit and found some gearcase oil building on the slider, and noise coming internal to gearcase. Replaced gearcase and slider and tested unit. Verified no abnormal noise present during spin.. Repair completed."

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=39 degrees. I removed the evap cover and found no frost pattern. Removed the RC evap cover and found no frost pattern. I placed the unit in diagnostics and ran test 4 and I could hear the 3way valve functioning but neither evap had frost developing