We serviced a
GE MICROWAVE
Model PEB7226SF2SS
Near Austin, TX 78732
Paul
Job Details: 04/10/2023
Arrived onsite for a microwave thats arcing in the cabinet. I found the wave guide cover causing the issue. The mag antenna is in good shape at this time. Ordering WB34X21271 MICROWAVE WAVE GUIDE COVER. ordrng 1 WB34X21271 (MICROWAVE WAVE GUIDE COVER)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Cedar Park, TX 78613
Kimo
Job Details: 04/10/2023
"Arrived onsite for a microwave that is not operating properly. Upon inspection I found that there was some damage to the raper of the unit, upon further inspection I found that the transformer was shorted out. I am ordering the transformer, mag, cap and diode. And also the raper. Office to reschedule. ; ordrng 1 W11256462 (DIODE) and 1 WPW10574736 (CAPACTR-MG) and 1 W11545871 (TRANSFORMR) and 1 W11391712 (MAGNETRON) and 1 W11446916 (WRAPER-CAB)"
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Austin, TX 78732
Paul
Job Details: 04/10/2023
Arrived onsite for a wall oven with the fan running continuously. I found an F3E1 stored error code. I found the lower oven temperature sensor showing open from the main control. I pulled the oven and tested at the sensor and found it open. Ordering W11598120 sensor. ordrng 1 W11598120 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Leander, TX 78641
Maurice R
Job Details: 04/10/2023
Arrived onsite for rc not cooling. On inspection found a block of ice on the fc evap. Was going to order thermistor but it is not field service able. Tech support Said that we need to get a reading of the thermistor and if it is out of range have to call Tech support. Informed customer that the system needed to be defrosted when we come back.; ordrng 1 W11624942 (Wire harness) and 1 W11262026 (Damper)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cedar Creek, TX 78612
Joe Z
Job Details: 04/10/2023
Arrived on site for SAFETY burning smell. Upon arrival customer states that the issue she is having is that unit no longer spins. Unit is unplugged. Restored power to unit and ran diagnostics. There are no saved error codes. Ran automatic test cycle and unit passed test including spin test. Ran a drain and spin test and unit spins correctly. Noticed the control acting weird during certain instances. Need to replace control. Contacted SAFTEY Team. Notes were documented for the not able to duplicate the burning issue. Office to reschedule ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KURL114KSB00
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 04/10/2023
"KURL114KSB00 Arrived to instal previously diagnosed and ordered part. I installed the control that was ordered by prior tech and there was no change. I elected to instal the UI and still no change. I verified all loads and sensors, the unit finally engaged and this unit is one of the type that has a several minute dwell time prior to cooling system engagement. I found the cause of the beeping was loss of cooling and the unit has a failed sealed system. There was no heat on the high side and only a 5-10 degree cooling at the evap for. Gurgling could be heard within the evaporator and I suspected a low side leak. During inspection, I found the rubber protector on the evaporator split and contacted the tech line, tech Butch. I advised of my findings, but the tech said that the compressor will still need to be replaced prior to any further steps. File# 7736146659. Office to order compressor, service port and dye drier. Please allow two hours for sealed system service. System is completely copper. No water connects to unit.; ordrng 1 W11596021 (Compressor) and 1 W10913906 (Access port) and 1 WPW10143759 (UV Drier) and 1 TwoHoursSealedSystemService (2 hours) and 1 R600asystem (All copper)"
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Bastrop, TX 78602
Joe Z
Job Details: 04/10/2023
"Arrived on site for broken agitator. Upon arrival inspected unit and found agitator couple has failed. Ordering couple, bolt and screw. Office to reschedule ; ordrng 1 W11561052 (Agitator couple) and 1 W10772621 (Bolt) and 1 W11596047 (Screw)"
We serviced a
MAYTAG DRYER
Model MGDB855DC4
Near Paige, TX 78659
Joe Z
Job Details: 04/10/2023
Arrived on site for door does not stay closed. Upon arrival inspected unit and found door catch assembly has failed. Need to replace door catch assembly. Ordering door catch assembly and door catch bezel. Office to reschedule ; ordrng 1 W10669023 (Bezel) and 1 WPW10610880 (Catch)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78717
Kimo
Job Details: 04/10/2023
"Arrived onsite to install previously diagnosed parts up arrival I installed the new motor, cap, and actuator and tested unit and found unit no change I replaced the harness and found no change. I am ordering the control, gearcase, and cam. Office to reschedule ; ordrng 1 W11603810 (CNTRL-ELEC) and 1 W11454741 (GEARCASE) and 1 W10721967 (CAM)"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Austin, TX 78754
Matthew
Job Details: 04/10/2023
"Arrived onsite for washer not starting a cycle. Upon arrival inspected unit. Found once plugged in, drain pump would continue to run. Tried canceling cycle and running diagnostics but would not function. Got unit to fill for a few seconds then stopped and drain pump started again. Did record error code for pressure system fault. Ordering control and harness. Returning with drain pump. ; ordrng 1 W11513246 (Control) and 1 W11643701 (Lower harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Round Rock, TX 78681
Kimo
Job Details: 04/10/2023
Arrived onsite for a refrigerator that has stopped producing ice. Upon inspection I found that the fill tube was clogged with ice which is a sign of the water valve weeping. I also noticed that the right door gasket was torn badly. I am ordering the gasket and the valve and replacing with the parts that were sent with me today. And rescheduled return for 04/17/23; ordrng 1 W11043013 (VALVE) and 1 W10830055 (GASKET-FIP)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Kyle, TX 78640
Kevin
Job Details: 04/10/2023
Arrived on site and inspected refrigerator and found it is not dispensing ice. Found impeller spins freely motor is stripped. Prescreened motor did not arrive in time for service call. It is needed to complete repair; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Braunfels, TX 78130
Andrey
Job Details: 04/10/2023
"Arrived on site to test unit for freezing food in RC, tested unit found damper open, ran diagnostics and found it trying to close but ceasing up half way causing cold air to constantly flow into RC, need diffuser box to fix issue, ordering part rescheduled ordrng 1 W11645127 (Diffuser)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPUH19D7LF1
Near Georgetown, TX 78626
Maurice R
Job Details: 04/08/2023
Arrived on site for refrigerator leaking water. On inspection there was a hole in the water supply line. Replaced water supply line with a stainless steel supply line. Tested the supply line it was good and no water leaks detected during service.
We serviced a
HOTPOINT DISHWASHER
Model HDA2100H70WW
Near Copperas Cove, TX 76522
David Z
Job Details: 04/07/2023
"Arrived on sure to diagnose dishwasher that was not dissolving pods after cycles. Ran unit and found all functions working properly. Advised customer hot water must be run prior to starting unit, since unit does not produce much heat to heat the water. Verified element and wash motor are working as designed. No repair needed, no failures found with unit. Unit is a very basic plastic tub model. Repair completed."
We serviced a
WHIRLPOOL RANGE
Model KUDS01FLSS3
Near Austin, TX 78730
Scott
Job Details: 04/07/2023
Arrived on site for burned smell and dishwasher not starting . Found control and wire harness burned up. Job complete
We serviced a
GE REFRIGERATOR
Model CFE28UP3MBD1
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/07/2023
"Arrived onsite for a refrigerator that is having a issue where the ice in the ice bin would melt and clump together and clog the dispenser at times. Upon arrival I tested for leaks and the ice door and found none i then noticed that the ice maker itself was tilted off to the left and the was a streak of frozen water coming down the back wall where the ice bin sits. I replaced the ice maker and tested it for leaks found none the I monitored the fill tube and found that it didnt drip which caused cause ice to buildup in the funnel and when it good to fill again itll splash over and cause issues. I reinstalled the ice maker making sure that it was straight and then waited for another harvest and found was no longer splashing as much I also noticed some condensation of building up inside of the refrigerator section, then leveled the unit after making sure all of the gaskets were intact to give the unit a better chance of sealing up properly job complete . I also noticed some condensation of building up inside of the refrigerator section, then leveled the unit after making sure all of the gaskets were intact to give the unit a better chance of sealing up properly job complete"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS1
Near Austin, TX 78729
Paul
Job Details: 04/07/2023
Arrived onsite for a range that will not heat correctly in the bake cycle. I found the bake element open I replaced the element at tested the range. The element is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF505ESS01
Near Austin, TX 78737
Luis
Job Details: 04/07/2023
"Arrived on site. Per customer fresh food side build up ice,customer defrosted unit,diagnosed a defective thermistor,replaced thermistor secured thermistor to suction line,reinstalled cover,changed defrost setting to basic.
We serviced a
SAMSUNG DRYER
Model DV422EWYDWR/AA
Near Copperas Cove, TX 76522
David Z
Job Details: 04/07/2023
"Arrived on site to diagnose dryer that is not running / starting. Examnined unit and found the drum can spin freely, indicating an issue with the belt. Disassembled unit and found the tensioner for the belt had split and caused damage to belt. Provided estimate for new belt and tensioner . Replaced belt and tensioner arm and pulley. Tested unit and verified all working as designed.Repair completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH00
Near Austin, TX 78735
Luis
Job Details: 04/07/2023
"Arrived on site for dispenser issue. Found deli ui unresponsive,ripped right side fresh food gasket and broken shelf frame,removed deli ui found corroded and broken wires. Diagnosed unit will need a new deli door,deli control,gas,et and frame
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78665
Maurice R
Job Details: 04/07/2023
Arrived onsite for lights out in the rc. I installed a new light in the fc to make the lights in the rc come back on. The unit is operating as designed and no water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Killeen, TX 76542
David Z
Job Details: 04/07/2023
"Arrived on site to diagnose dishwasher with wheel issues on one of the racks. Found upper rack had all wheels broken off due to failed studs. Recommended replacement of adjustors to updated kit, Replaced rack adjustors with updated kit. Verified proper function. Repair completed."
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Round Rock, TX 78665
Vincent
Job Details: 04/07/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was washer still not working properly since last visit. Entered diagnostics and retrieved error coded F3E1, F8E3, F8E0 & F9E1. Ran a diagnostics cycle and everything seemed to be functioning properly so I advised customer we would had to proceed to replace the control board and water level sensor. I replaced control and level sensor and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
SAMSUNG DRYER
Model DV42H5200EF/A3
Near Austin, TX 78738
Kevin
Job Details: 04/07/2023
"Arrived on site and inspected dryer and found heating element has failed, After replacement dryer is heating again confirmed airflow is good with airflow meter, job complete
We serviced a
WHIRLPOOL WASHER
Model MVWB855DW3
Near Austin, TX 78738
Kevin
Job Details: 04/07/2023
"Arrived on site and replaced water valves diagnosed on previous visit, after replacement confirmed washer is no longer leaking. job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ00
Near Austin, TX 78702
Luis
Job Details: 04/07/2023
"Arrived on site for no cool in fresh food section. Found evaporator incased in ice,ran diagnostics bimetal reading closed heater powered on unit not shutting off while in defrost mode diagnosed a defective main control. Defrosted evaporator replaced main control powered unit on good air flow entering fresh food section.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Austin, TX 78725
Joe Z
Job Details: 04/07/2023
Arrived on site for continued door chime issues. Tested all door switches and are good. Contacted Techline for assistance. Tech Recommend replacement of UI. control or both. Customer declined at this time and will call back to proceed. Job complete
We serviced a
LG WASHER
Model WT1501CW
Near Georgetown, TX 78633
Gerry C
Job Details: 04/07/2023
"WT1501CW Arrived to inspect washer still stalling. I found the unit was triggering off balance and due to prior service and known issues with this failure, I removed and replaced the control. The off balance issue was remedied and further testing showed the unit was also triggering long fill errors. I inspected the valve assembly and found softener resin beads throughout the pre-filters. I advised the customer they will need to have the softener issue addressed and that it is a serious issue that can cause other water problems throughout the residence. I was able to remove all of the debris and the unit then operated fill operations as designed. Operational test good, no leaks observed during service.
We serviced a
SAMSUNG DRYER
Model DVG50R5400W/A3
Near West Lake Hills, TX 78746
Scott
Job Details: 04/07/2023
"Arrived on site ,replaced wire . Ran diagnostics and temp checks . All checked normal. Customer has had vents cleaned . Job complete"
We serviced a
KITCHENAID MICROWAVE
Model KOCE507ESS04
Near Georgetown, TX 78633
Lou
Job Details: 04/07/2023
"Arrived on site to inspect microwave/oven wall combo unit error codes. Upon further inspection, I found the display showing F1E5-inverter error. Cleared the code and found another error code F6E4. Cleared all codes and tested the microwave and oven. I found the oven is operating as designed but the microwave wont heat and it stopped operating and showed the error code again. I pulled the unit out and disassembled the cabinet to find the wave guide damaged on the outside of the guide. When I removed the magnetron, I found the magnetron burnt and the inside of the wave guide damaged.
We serviced a
LG WASHER
Model WM3500CW
Near Georgetown, TX 78633
Lou
Job Details: 04/07/2023
"Arrived on site to inspect washer with water in tub when unit not operating. Upon further inspection, I found water in the tub and the customer advised that the unit fills even when the unit is not turned on. I removed the top panel and placed the unit in diagnostics and tested. While testing, I checked ohms readings to all valves, along with voltage reading. I found the main valve was out of range on ohms readings. I removed the inlet hoses and found debris inside the screens on both valve assemblies. I removed and replaced the main valve and retested the unit and it is operating as designed. I advised the customer that the inlet hoses would need to be replaced due to the, breaking down internally. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS02
Near Georgetown, TX 78626
Maurice R
Job Details: 04/07/2023
Arrived on site for frost buildup. On inspection found that the gaskets are getting hard and sealing like they should. Found a air gaps in the bottom of the door on the rc and fc. I used a little caulk to seal the gaps. Checked the heating elements and it is work fine.
We serviced a
WHIRLPOOL FREEZER
Model WZF57R16FW00
Near Round Rock, TX 78665
Vincent
Job Details: 04/07/2023
"Arrived on site for freezer, inspected unit and work area. Customers complaint was high temp light on and condensation. At arrival the freezer was not plugged in. I reconnected unit and tested the control and seem to be working fine. Tested the defrost heater and was fine. Also tested the start device and capacitor and looked good. Advised customer to replace control board. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS0
Near Austin, TX 78746
Leonardo
Job Details: 04/07/2023
Arrived on site to test unit for door being hard to open. Test unit and found insulation stuck on hinge. Removed insulation from hinge test unit and unit test good job complete.
We serviced a
GE REFRIGERATOR
Model GSE25GSHHCSS
Near Austin, TX 78744
Joe Z
Job Details: 04/07/2023
Arrived on site for condensation in refrigerator. Upon arrival inspected unit and found condensation in RC section. Found 8 of door gasket not sealing correctly . Used heat gun to reshape gasket. Gasket is now. Sealing correctly. Unit is operating correctly. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Lakeway, TX 78734
Kevin
Job Details: 04/07/2023
"Arrived on site and found customer has been pausing cycle and checking water temperature by hand by opening the door. This is why they believe they are not getting hot water. Showed customer threw diagnostic cycle that valves are working properly and there is no errors. Customer agrees their clothes have been getting clean. Explained that water temperature is determined by Software and will not necessarily be tap hot. Washer is operating as intended
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Austin, TX 78756
Luis
Job Details: 04/07/2023
"Arrived on site for thin to no ice. Ran diagnostics weak water flow entering water pan diagnosed a defective water valve,replaced water valve ran diagnostics good water flow entering water pan. Unit passed all other diagnostic test
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS01
Near Georgetown, TX 78626
Kimo
Job Details: 04/07/2023
"Arrived onsite for a refrigerator that is still not cooling in the rc. Upon inspection I found that the the evaporator was clogged with ice and the thermostat was corroded, which corrupts the signal sensitivity control to control the defrost and cooling of the unit. I remove the ice and I installed new evap cover assembly and ran all functions in diag mode and found unit operational. I did notice that the right side rc door gasket was torn and made this known to the customer they decided to take care of it them selves.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Salado, TX 76571
Gerry C
Job Details: 04/07/2023
"KCGC506JSS00 Arrived to inspect flame issues. I found the left and right front power burners were difficult to ignite. I was able to adjust the burners and get both of them to consistently ignite within three clicks. The flame height was too low, not allowing enough BTUs and I discovered the regulator had been incorrectly set to NG, instead of LPG. After correcting, the high height was correct and low flame adjustment was required and performed. Operational test good, no gas leaks detected during service."
We serviced a
KITCHENAID VENTHOOD
Model KVUB600DSS4
Near Austin, TX 78744
Leonardo
Job Details: 04/07/2023
Arrived on site to replace fan motor. Replaced motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near San Marcos, TX 78666
Matthew
Job Details: 04/07/2023
Arrived onsite for washer not dissolving soap. Upon arrival inspected unit. Found customer was using 3 pods at a time . Instructed customer to use only one pod at a time. Unit is functioning properly. No error codes or leaks at this time. Job complete
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GM0
Near Austin, TX 78704
Leonardo
Job Details: 04/07/2023
Arrived on site to test unit for unit not draining. Test unit and found and drain pump. Replaced drain pump test unit and unit test good job complete
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near San Marcos, TX 78666
Matthew
Job Details: 04/07/2023
Arrived onsite for faulty terminal block. Used block and terminal kit to replace failed components. Replaced components and tested. Unit is now heating and timer is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9000CWS1
Near Austin, TX 78704
Leonardo
Job Details: 04/07/2023
Arrived on site to test unit for not heating. Test unit and found last tech did not reset the board when repair was done. Unit turns the heater off when sump and motor is not working. Reset board test unit and unit test good job complete no money charge its a recall
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near New Braunfels, TX 78132
Matthew
Job Details: 04/07/2023
Arrived onsite for refrigerator not making ice. Upon arrival inspected unit. Customer stated that as of early morning the unit began making ice again. Ran diagnostics and tested ice maker. Ice maker is functioning properly. Valve is functioning. Issue appears to be intermittent electronic error. Power cycled unit to clear errors. Customer will monitor. Unit is functioning as of visit. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Holland, TX 76534
Gerry C
Job Details: 04/07/2023
"WTW5105HC0 Arrived to inspect squealing. I found the belt had started slipping and subsequently damaged the motor and cam pulleys, leaving a large pile of debris under the unit. The gear case was intact and I removed and replaced the motor, cam and belt. I re-calibrated and tested and the unit operated as designed. No leaks observed during service. Drain safety strap added."
We serviced a
WHIRLPOOL FREEZER
Model KRFF507HPS04
Near Georgetown, TX 78628
Lou
Job Details: 04/07/2023
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I was to replace the ice maker and the valves. I placed the unit in diagnostics and checked for error codes in test 56 and found E5-ice maker thermistor is bad. I removed and replaced the ice maker and tested and it is operating as designed. I tested the fill tube and it too,is operating as designed. When filling the ice tray, I did not hear the valve chatter the virus tech reported. Due to the area where the home is located, the water pressure changes as there are several homes being built. I cycled power to the unit and advised the customer that if the ice maker should fail again to schedule service, at which time, the ice maker and hv control will need to be replaced. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Manor, TX 78653
Wesley
Job Details: 04/07/2023
Arrived onsite and found unit operating with failed charge. Replaced the compressor and evap and dye drier and pulled vacuum for 15 minutes. Vacuum held. Charged system with 4.5 oz of r134a. Advised customer on repair. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Salado, TX 76571
Gerry C
Job Details: 04/07/2023
"KRFC300ESS07 Arrived to inspect noise. The customer presented a video that a vibration type of sound could be heard, sounding like compressor compartment tubing vibrating. I secured the tubing and tested and could not recreate the issue. During inspection I found the right RC door gasket badly torn and requiring replacement. The RC LH door was warped over 1/4 inch and requiring replacement. Office to order gasket and door and contact the customer to arrange return service. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near New Braunfels, TX 78130
Andrey
Job Details: 04/07/2023
"Arrived onsite to test unit for no water no ice, customer stated that unit is only 6 weeks and it has never worked, tested unit found water line kinked and valve is off, turned on water and secured water line properly, tested unit, unit is now working as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near New Braunfels, TX 78130
Andrey
Job Details: 04/07/2023
"Arrived onsite to test unit for no ice production, tested ice maker but it would not go into diagnostics, replaced ice maker and tested, it is now running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Near New Braunfels, TX 78130
Andrey
Job Details: 04/07/2023
"Arrived onsite to preform previously diagnosed sealed system, replaced compressor but did not find any leak in pre cooler, vacuumed down system for 30 minutes, vacuum held perfect for 10 minutes, charged system to 5.5oz R134a, powered on unit, unit started to develop frost pattern, advised customer to monitor for 24 hours before loading and if any issue arise to call us back"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near New Braunfels, TX 78130
Andrey
Job Details: 04/07/2023
"Arrived on site to test unit for humming noise, tested unit found noise coming from under unit, exposed back panel and found cardboard under condenser vibrating against unit frame, added sound pad, activated test 5 and verified that the sound is not present at different compressor speeds, unit is now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Leander, TX 78641
Kimo
Job Details: 04/07/2023
Arrived onsite to install previously diagnosed pat. Upon arrival I installed the new console and tested the unit and found unit operating as designed. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/07/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new drum and tested unit and found that the noise and the wobble are now going. And unit is operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, TX 78660
Wesley
Job Details: 04/07/2023
Arrived onsite for squeak and replaced repair kit to repair noisy roller. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Pflugerville, TX 78660
Wesley
Job Details: 04/07/2023
Arrived onsite for ongoing concerns with how it is washing. Tested unit. No error codes. Unit is operating as designed at time of service. Advised customer on use and care practices and on design of unit. All checks good.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Round Rock, TX 78665
Vincent
Job Details: 04/07/2023
Arrived on site to install parts diagnose by previous tech. Tested unit and its now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Jarrell, TX 76537
Gerry C
Job Details: 04/07/2023
WEE510S0FS2 Arrived to inspect error and beeping. I verified the unit had the conditions within SP W11636633 - Special Project S254EE and removed and replaced the control W10894098 in accordance with the instructions. I tested the unit and it heated and cycled as designed. Operational test good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Jarrell, TX 76537
Gerry C
Job Details: 04/07/2023
"WMH31017HS08 Arrived to inspect no light. The customer had replaced the bulb, but there was no light. I found the control had failed and I removed and replaced. The issue was resolved and the light operated as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hutto, TX 78634
Vincent
Job Details: 04/07/2023
"Arrived on site to install previously diagnosed parts. Installed new drain hose and tested. Unit is now draining and operating as designed, no leaks observed during service. Job complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Georgetown, TX 78628
Lou
Job Details: 04/07/2023
"Arrived on site to inspect ice machine not producing ice. Upon further inspection, I placed the unit in diagnostics and tested and found the valve was humming but no water was being dispensed. I removed the filter and retested and the unit began to fill. Once the recirculating pump came on, it began to make a grinding noise as if it were struggling to pump,the water. I removed and replaced the recirculating pump and retested and unit is operating as designed. I advised the person in the home of my findings and advised I would contact the owner. I attempted to contact the owner and received their vm. I left a message advising of my findings and repairs and the filter will need to be replaced. No water leaks observed during service l job completed."
We serviced a
LG WASHER
Model WT7100CW
Near Georgetown, TX 78628
Lou
Job Details: 04/07/2023
"Arrived on site to install previously diagnosed and ordered part. Due to the drain pump failure and making a loud whining noise, I removed and replaced the drain pump and tested. Unit is operating as designed. I demonstrated for my customer as well. No charge for the drain pump (CS). No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Fort Hood, TX 76544
David Z
Job Details: 04/07/2023
Arrived on site to follow up on dryer that was not advancing the timer. On arrival tested voltage and confirmed that both legs are properly at 120v. Replaced timer due to failure from low voltage. Tested and verified all working as designed. Repair completed.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Killeen, TX 76549
David Z
Job Details: 04/07/2023
"Arrived on site to diagnose washer suspected of leaking oil under the unit. Examined unit and found a bottle of cutting board oil fell behind the unit and leaked out an open cap. Removed the bottle from behind the washer. No failures with unit, leak was from a non related source. Repair complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Georgetown, TX 78628
Maurice R
Job Details: 04/07/2023
"Arrived onsite for dishwasher not finishing a cycle. On inspection the unit would not power on. Checked the outlet and it had power so gain access to the electrical panel under the unit in found power there, thats when I heard the unit turn on. I ran the drain pump to pump the water out. I then put the unit into diagnostics mode. It ran #1 and when it went the #2 the unit through the breaker. Customer reset breaker then I went back to the panel under the unit and found power on the cord side . Went over to the harness side and was testing for electricity is when I saw the spark on the cord side. On further inspection the installers did not tighten down the wire beside the screws. I secured the wires with the screw and the unit came backup. I was able to run diagnostics mode 3 times with out any issues. The unit was operating as designed and no water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Vincent
Job Details: 04/07/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was upper rack had rust on the rack. Found that the coating on the dish rack was pealing and causing rust to pop up. Replaced upper rack and unit is now good. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Austin, TX 78737
Kevin
Job Details: 04/07/2023
"Arrived on site and replaced all parts diagnosed on previous visit. After repair ran tested 51 to confirm all operations are working properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS3
Near Georgetown, TX 78626
Maurice R
Job Details: 04/07/2023
"Arrived onsite for dishwasher not cleaning. On inspecting found error message F4E3. Ran unit in diagnostics mode and it is working as designed. Going to run another diagnostics cycle to see if it is a heat issue. The customer said that it would not drain, it is draining just fine now.The issues never came up during the service, informed customer to call if the issue returns. Could not get the unit to fail. No water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near New Braunfels, TX 78130
Andrey
Job Details: 04/07/2023
"Arrived on site to replace previously diagnosed door gaskets, replaced left and right gasket, molded it into place but will need 24-48 hours to puff up in some places, but gaskets are sealing well no light penetration around the perimeter of gaskets, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near New Braunfels, TX 78132
Matthew
Job Details: 04/07/2023
Arrived onsite for refrigerator not cooling and possibly sealed system leak. Upon arrival pulled and inspected unit. Found leaks on condenser line. Cut out line and replace. Replaced compressor and dryer. Pulled vacuum and held. Charged 6.75 oz. running pressure 0/123psi. Frost is developing. Notified customer to give 24 hrs for temperature to stabilize. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED7800XW0
Near Driftwood, TX 78619
Kevin
Job Details: 04/07/2023
"Arrived on site and inspected dryer and found heating element has failed. Airflow meter shows restricted. Disassemble dryer and replaced heating element and it is now heating properly. Recommended to homeowner that vent to the exterior of the home be cleaned/cleared by a service before dryers use again, job complete"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near The Hills, TX 78738
Kevin
Job Details: 04/07/2023
"Arrived on site and replaced drum diagnosed on previous visit, after replacement customer agrees previous scraping noise is gone however there is still noise from the dryer running. Dryer is a working machine and will make noise when operating. Documented with tech line 7736134144"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Austin, TX 78701
Luis
Job Details: 04/07/2023
Unit #4303Arrived on site for not dispensing water. Found kink in line rerouted water line tested water dispenser unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Austin, TX 78757
Paul
Job Details: 04/07/2023
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the compressor and drier. I vacuumed the system and charged it with 56 grams of R600. I tested the unit and found it working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Austin, TX 78758
Paul
Job Details: 04/07/2023
Arrived onsite for a refrigerator not cooling correctly in the RC. I found the defrost circuit working. I found the fan not running with power to it. I removed the cover and found frost and ice build up on the right side of the evaporator only in the outer loops and I found a ice in the bottom of the fan shroud. I removed the ice and found a lot of play in the fan motor shaft. I replaced the evaporator cover and tested the unit. All is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78626
Maurice R
Job Details: 04/07/2023
Arrived onsite for previously diagnosed parts. Installed the upper and lower racks. Unit is open as designed and no water leaks detected during inspection.
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Austin, TX 78723
Joe Z
Job Details: 04/07/2023
Arrived on site for unit making noise. Upon arrival test unit and began squeaking. Disassembled unit and found support wheels are worn. Used repair kit to repair. Test unit and is operating correctly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Austin, TX 78723
Joe Z
Job Details: 04/07/2023
Arrived on site for unit not turning on. Upon arrival test unit and found pts switch failed. Replaced pts switch under appliance express warranty. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78722
Joe Z
Job Details: 04/07/2023
"Arrived on site for unit tripping breaker. Upon arrival, test unit and trips breaker as soon as door is opened. Replaced interlocks W11551558 and W11551761and same issue. Replaced control W11552018 and same issue persist. Contacted JC for assistance. Replaced filter W10138793 and unit no operates as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM05
Near Jarrell, TX 76537
Gerry C
Job Details: 04/07/2023
"WRT318FMDM05 Arrived to replace evaporator and associated components. I removed and replaced the evaporator, service port, drier and compressor and vacuumed. The system to 210 microns. The unit held vacuum for 15 minutes and I charged with the MFG prescribed refrigerant charge. The unit started cooling as designed. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Georgetown, TX 78633
Lou
Job Details: 04/07/2023
"Arrived on site to install,previously diagnosed and part. Per previous techs diagnosis, I removed and replaced the ice maker and due to the issues with the ice maker, I removed and replace the uv control. While replacing the ice maker, I also found the ice maker fill tube had failed. I replaced the fill tube and tested the u;it and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Georgetown, TX 78633
Lou
Job Details: 04/07/2023
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis I removed and replaced the FC upper drawer and tested operation. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Georgetown, TX 78633
Lou
Job Details: 04/07/2023
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the FC thermistor cover. In the process, I found frost built up on the FC evap cover and on the drawer rails as if there was an air leak. Using some manufacturer approved grease, I placed some grease on the upper freezer basket rails to allow it slide easier in and out. Tested the unit and it is operating as designed. No water leaks observed during service l job completed."
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Killeen, TX 76542
David Z
Job Details: 04/07/2023
Arrived on site to install previously diagnosed parts to resolve unit not fully removing water from clothes. Installed new pressure Switch and blew out pressure line. Tested unit and confirmed proper function. Advised to make sure loads are balanced and to level unit occasionally. Repair completed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Killeen, TX 76542
David Z
Job Details: 04/07/2023
Arrived on site to replace gearcase and slider to resolve noisy bottom end. Replaced gearcase and slider and tested unit. Verified proper operation in high speed spin. Repair completed.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Harker Heights, TX 76548
David Z
Job Details: 04/07/2023
"Arrived on site to diagnose dryer that is collecting lint on the vent side grille. Observed that lint is stuck to the back side of the grille. Unit has good airflow, and vents to the other side of the wall. I went outside and examined the vent and found the louvers are stuck open, and house is at the end of the street. Wind is able to blow directly into the vent, and the moisture causes it to stick to the grille. Advised customer to replace exterior vent to resolve, unit is working as designed. Removed lint buildup from grille. Repair completed."
We serviced a
KENMORE REFRIGERATOR
Model 106.5110211
Near Georgetown, TX 78633
Kimo
Job Details: 04/07/2023
Arrived onsite for a refrigerator that is now making a popping noise the you close the door. Upon inspection I found that the cam was loose I adjusted and tightened down the cam and tested the unit and found that the noise was gone.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/07/2023
"Arrived onsite for a DW that is not drying the dishes properly. Upon inspection I found that all functions work properly, I did deliver the the customer had her rinse aid set too high and I adjusted it and also advised the customer on detergent use and how it interacts with her soft water system. Unit is operating as designed job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Andice, TX 78628
Kimo
Job Details: 04/07/2023
"Arrived onsite for a DW that is leaking fro the front. Upon inspection I found that there was no leak at the float switch seal, sump&motor, drain hose, and the water inlet no leaks at the tub either. Upon further in I found that the gears in the lower spray arm war jammed which can cause the arm to get stuck in one position and in the case it would get stuck where it would spray at the bottom of the door causing the leak. I got them free and tested unit and found that the arm was moving as normal job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/07/2023
"Arrived onsite for a range that has a gas smell. Upon arrival I did not smell any gas when the unit was not in us and couldnt find any leaks, I asked customer when she smelled the gas and she advised me that it was when she first turned on the oven. I the turn the oven on and the unit operating as designed, you will smell a little gas when the unit it first turn on but with go away the the back but it lit by the spark igniter. I connected the owner and got permission to charge cc on file."
We serviced a
WHIRLPOOL DRYER
Model WDF520PADB9
Near Austin, TX 78703
Scott
Job Details: 04/07/2023
Arrived on site . Replaced harness . Ran diagnostics all checked normal. Installed toe kick and fasteners . No water leaks detected at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pflugerville, TX 78660
Wesley
Job Details: 04/07/2023
Arrived onsite do heater wire assembly failure. Incorrect wire assembly ordered. Exposed evap wiring and determined correct repair procedure had already been completed. Unit is set up to operate as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Round Rock, TX 78664
Wesley
Job Details: 04/07/2023
Arrived onsite and found unit was not able spin out a comforter. Tested function and determined all system operating as designed. Advised on off balance detection. Advised on best use and care principles. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78746
Leonardo
Job Details: 04/07/2023
Arrived on site to replace sump and motor. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Lockhart, TX 78644
Joe Z
Job Details: 04/07/2023
Arrived on site to install previously ordered parts. Replaced led kit per Service pointer. Test unit and operates as designed. Job complete
We serviced a
MAYTAG WASHER
Model MDB8989SHZ
Near Austin, TX 78736
Scott
Job Details: 04/07/2023
Arrived on site for poor washing performance . Found wash motor very weak and not pumping any water . Replaced sump and motor . Ran diagnostics and all checking normal. No water leaks detected at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Austin, TX 78749
Leonardo
Job Details: 04/07/2023
Arrived on site to test unit for unit not getting to temp test unit by heating to 350? and found average temp of unit at 354? perfect with in range job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Lockhart, TX 78644
Joe Z
Job Details: 04/07/2023
"Arrived onsite for unit not draining. Upon arrival , ran diagnostics and there are no saved error codes. Ran diagnostics auto test. Found unit was slow draining. Adjusted kinked hose under unit. Unit is operating as designed. No leaks present at this time. Job complete"