"WSF26C2EXF01 Arrived to inspect door closing issue and chassis leaning. I found the unit required chassis squaring and leveling and the door closer cams, left and right and upper and lower, were all worn away. I retrieved the cams fro our warehouse and returned to instal the parts. The unit resumed all normal operations and the doors closed as designed with the cams installed and the chassis setup corrected. No leaks observed during service.

"Arrived on site to inspect range ovens not heating. Upon further inspection, I tested both range ovens and neither were heating and I could not hear the relay click on either control. Pulled the unit out and tested voltage at the wall and got 250V. Tested voltage at the elements and got 0 volts. The UI was chiming when the unit was supposed to be turning on. I checked the control and all molex connectors were connected to the control. Customer advised the grill knob would not turn the grill on properly. I tested and found the knob not turning the grill on correctly and found the stem broken. I am ordering the grill knob, main ACU, expansion control, and UI. Office to schedule return service due to the availability of parts. Cooktop burners operating as designed and no gas leaks detected during service.; ordrng 1 W11328373 (Main control) and 1 W11317945 (Expansion control) and 1 W11492266 (User interface) and 1 W11328010 (Grill knob)"

"Arrived on site to diagnose refrigerator throwing a 1r error. On closer inspection error looks like it may be a communication error to the keypad. Customer said they has new floors installed, and when unit was returned and plugged in they saw a spark / flash from the dispenser area. Only thing in the unit that works are the lights. Dispenser sounds shorted if you try and run it, unit not cooling either. Unit likely just shorted when it was plugged in and can not be repaired. Advised Ray of findings. Call complete."

"Arrived onsite for MW button not working. The issue is the same as the first time, I called and speak to Justin and after Troubleshooting he said replace the UI again. I tried a different control board but did not fix the issues.Ordering a ui and the board for the ui. Called and talked to Justin at WP Tech line and he suggested to remove the ui again. Sr7736292904; ordrng 1 W10891907 (Ui control board) and 1 W11197501 (Ui)"

Arrived onsite for a no cool refrigerator and the fan is not running. I found the cooling turned off on the user interface. The customer stated the icemaker had stopped working. I found the ice maker tray thermistor open. I checked the thermistor at the icemaker and found it good. Upon further inspection I found the thermistor harness broken right at the bottom of the door. The door would need to be replaced to correct this. The customer stated they would just use ice trays.

"Arrived onsite for unit not cooling in either compartment. Upon arrival found no frost pattern on evaporator. Can hear refrigerant noises in lines. Compressor only slightly warm to the touch. Appears to have inefficient compressor. Ordering Sealed system repair. Ordering 2 hrs, compressor, nitrogen, dryer and access valve. Copper cap tube. Office to reschedule. Unit is second floor bank. ; ordrng 1 W11635510 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Dye dryer) and 1 Nitrogen (Nitrogen) and 1 R600 (R600) and 1 2hr (2 hr)"

"Arrived on site to inspects refrigerator no cool. Upon further inspection, I found the unit cooling but not reaching set temps. I found a large amount of frost on the FC evap cover. I checked the left FC door gasket at the bottom right corner at the middle mullion and found a gap in the gasket. Using a straight edge, I found the mullion is bowed at the bottom where the gasket is supposed to seal. I contacted techline and spoke to Ed and advised of the complaint and my findings. Ed provided a text message and I provided photos of my findings. Ed advised that the unit is non due to the mullion bowing at the bottom and provided SR#7736303215. I advised my customer of my conversation with tech support and advised the manufacturer would be in contact with the, within 3-5 business days with a resolution. No water leaks observed during service, job completed."

Arrived onsite and found unit oiled not engage switches but install was perfect and door tension is good. operating with failed switch assembly. Ordering switches to repair. Advised customer on diagnostics.; ordrng 1 W11033422 (Switch harness)

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found no heat to the unit. I verified voltage at the wall (250V). Disassembled the unit and tested the element, cutoff, thermostat and fuse and found the element was defective. Removed the element and found the coils were broken. I removed and replaced the element and cleaned the lint from the unit (before after photos) and reassembled. Retested and unit is operating as designed. No lint observed at the end of service, job completed."

Arrived onsite for door closure issue and determined the fresh food evap frozen through causing the deli drawer to pop the left fridge door open. Customer will defrost unit in preparation for repair. Ordering evap fan harness and cover and main control and UI. Also ordering drip pan and silicone to seal drain. ; ordrng 1 W11033168 (Fan) and 1 W11211387 (Cover) and 1 W11457241 (Drain pan) and 1 W10843055 (Control) and 1 W11089931 (Ui) and 1 W10841140 (Silicone)

"Arrived on site to test unit for not cooling, tested unit found evaporator completely frozen over, defrost heater is not engaging in diagnostics, defrosted top of evaporator and found heater is good, replaced evaporator motor harness and control, tested evaporator fan and heater are now engaging, advised customer to keep unit unplugged for 24- 48 hours, to allow unit to defrost properly, job completed"

"Arrived on site to test unit for replacement gasket not molded to place properly, heated gasket with heat gun, molded gasket to perfect state images provided, customer not happy that new gasket in more puffed up then the old, assured customer that gasket is not leaking hot air in to unit, demonstrated to customer that there is not light shining through, and it will that some time for right RC gasket to flatten like the left side, customer will wait and see, at this time job complete"

"Arrived on site to replace previously diagnosed UI, main control board, HV control, LED control, Deli UI, RC/ FC evaporator motor harness, drain pan, deli drawer harness, disassemble unit and found auger motor and damper ceased up do to rust and will also need to be replaced, replaced all parts listed,tested unit, all fans are engaging, evaporators developed good frost patterns, unit is now running as designed, no leaks detected job complete"

"Arrived on site to test unit for cooling issues, tested unit found excessive amount of frost is FC and and return air vent completely frozen, inspected gaskets and found RC gasket has popped out creating warm air leak into RC creating this issue, inspected gasket and found it in good condition, added sealant behind gasket to secure it in place to prevent this from happening again, advised customer to unplug unit for 24-48 hours to allow unit to completely defrost, job complete"

Arrive onsite for F5 error code. Upon arrival inspected unit. Found latch ticking and error on display. Replaced latch. Tested unit and unit is functioning properly. Job complete.

Arrived on site for a refrigerator. That is not making ice. Inspected unit and work area. Did confirm the customers complaint and found the icemaker would not harvest even when attempting to adjust the icemaker. Replaced the icemaker and tested unit. Unit is working and operating us designed. Call complete.

"Arrived on site for a dryer that will not advance. Inspected unit and worked area. The customer advised that she just bought this unit and it has not ever advanced cycles. Remove the top cover, accessing the timer and found one of the plugs leading to the timer switch disconnected. Connected the timer switch and tested the unit. The unit began to work and operate as designed. Call complete."

"Don site for a refrigerator. That is not cooling properly. Inspected unit and work area. Found ice buildup on the back wall. Indicating a defrost issue. Remove the evaporator cover and found frost up on the top. Found the evaporator fan not running. The customer advised that ever since theyve bought this unit, theyve had to Swap stuff in their freezer every 12 hours to get stuff to freeze or refreeze due to warm temperatures in the freezer and have had the refrigerator floating between 42?F and 56?F depending on the time. The customer advised that she has had so many issues within her RV that she just has now finally getting around to the refrigerator. checked Continuity through the defrost by metal and found it closed, indicating a good defrost by metal. Check resistance from the harness to the heater and found it registering 46 ohms of resistance. I replaced the evaporator motor and tested unit. Unit begin to call and operate as designed. Call complete."

Arrived on site and replaced previously diagnosed evap and compressor. Vacuumed system and held pressures for 20mins. Charged to specs and allowed entire evap to develop frost. Unit is currently working as designed and no signs of refrigerant leaks. Job complete.

Arrived on site to test unit for not cooling. Found compressor kicking in and out. Evap and condenser motor working as designed. Replaced run cap and start device. Compressor kicked on and pulling .9amps. Advised customer to monitor and if issue persists recommend compressor replacement. No leaks detected. Job complete.

Arrived on site for refrigerator intermittently making ice. Upon arrival confirmed issue and found ice had frozen together in bucket to airflow restriction in fc. Found ice maker also stalling during harvest and replaced it. Tested and found. No leaks and unit working as designed. Call complete

"Arrived on site to diagnose dryer that is not drying clothes, with some water on the floor. I examined the unit and found it is heating, but it's not venting at all. Air is blowing out of the lint duct when running, indicating clogged vents. I disconnected the vent hose and confirmed proper ventilation with hose disconnected. Advised customer to have vents cleaned to resolve. Unit working as designed. Repair completed."

"Arrived on sits to diagnose dryer that is not fully drying. Examined and ran unit. Found unit heating and cycling properly. I verified good venting present. Advised customer to try different cycle settings, and to try the timed dry setting for a more accurate dry over the auto sending cycles. I replaced the timer in the event it was shutting off early. Unit working as designed woth no other mechanical failures present. Repair completed."

"Arrived on site to inspect dishwasher error codes. Upon further inspection, I placed the unit in diagnostics showing no error codes. I removed the toeplate and drip pan and found water in the pan. I removed the switch assembly from the pan and continued with testing. While testing and monitoring the spill tubes, I found the left front leg not lowered to the floor and the unit was rocking and tilting forward. When I pulled the unit forward, some water came out of the left spill tube. I lowered the left leg and leveled the unit and retested and unit is operating as designed. I was unable to get the switch pad completely dry so I removed and replaced the switch assembly. Resembled the unit and all Id operating as designed. No water leaks observed at the end of testing, job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the sump/motor assembly making groaning noises during wash, I removed and replaced the assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site and found strike is broken and rotor bolt has worked itself off and is on the floor. After replacing strike and reinstalling rotor washer will now complete a diagnostic cycle, job complete"

"Arrived on site ,replaced sump and motor . Ran diagnostics test wash . Unit passed . No water leaks detected at this time . Job complete"

"Arrived on site . Replaced wash plates and cap. Ran diagnostics, all checked normal . Ran load with couple towels and some gym wear the ran drain and spin cycle . Showed customer while in spin . No noises detected at this time. Job complete ."

"arrived on site and replaced wash motor and dishwasher is now running properly, discussed rinse aid usage, correct detergent usage, running hot water at sink before starting dishwasher and drying expectations. Dishwasher is now operating properly, job complete"

Arrived onsite for customer complaint that veggies (greens) are getting soggy in the crisper drawers. Temperatures are in line. Called tech line for assistance. Tech Recommended keeping temperature at recommended and moving drawer controls all the way to vegetables setting. Provided SR#7736287689. Customer mentioned that greens condensate so mush that Water pools/condensates in the drawer. Customer not happy with recommendations. Gave customer Whirlpool customer service Contact info.

Arrived on site found damaged left side fresh food door replaced defective door

"Arrived on site and replaced heating element diagnosed on previous visit, after replacing dryer is heating properly, took 1 picture. Job complete"

"Arrived on site to test unit for not heating, customer stated that it takes 3-4 cycles to dry clothes, preformed vent test and it failed, unit is heating , advised customer to contact apartment management and have the restriction cleared, advise customer not to run unit until this issue is resolved, job complete"

Arrived on site for Handel on door loose. On inspection the handle on the right side of the door had come loose. Pulled the door off and unassembled the door to gain access to the bolt. Tighten the bolt up and reinstalled the door. The unit is operating as designed. No gas leaks detected during service.

Arrived onsite for refrigerator leaking. On inspection found a small ice ball on the shelf below the icemaker. Called and talked to Austin and we came up with the icemaker is causing the ice ball from ether from over filling the tray or the tray is leaning to one side. On further inspection found the ice maker was leaning to the left. Installed new icemaker and called for water. I saw no leaking from the icemaker after the call for water. Informed the customer that if the ice ball comes back to give us a call. Next is to replace the fill tube. Sr7736287703

"Arrived on site for a cooktop that wont turn on the warming zone elements. Inspected unit and work area. Attempted to test the warming zone element and found the unit come on and work as designed. The customer advised they werent sure if it was supposed to get up to a higher temperature, but I did inform them that this element is not meant to reheat but just to keep warm. The unit is working as designed. Call complete."

Rodon site for a washing machine that has a broken strike. Inspected unit and work area. Confirmed the customer complaint and replace the strike. The unit began to work and operate as designed. Call complete.

Arrived onsite to replace damaged tub. Replaced tub and pads. Replaced parts and tested. Unit is functioning properly. No leaks present at this time. Job complete

"Arrived to install previously diagnosed parts. Installed the dispenser into the unit, tested the unit in diagnostics mode and it dispensed rinse aid durable the diagnosis mode. No water leaks detected during service."

Arrived on site to install previously ordered parts. Replaced igniter WPW10324262 and test unit. Unit is operating as designed . No leaks present at this time.

Arrived on site to install previously ordered parts. Replaced control WPW10200659 and control WP2318054. Test unit and is now operating as designed. Job complete

"Arrived on site for dryer not stopping. Upon arriving I confirmed complaint then verified unit had a stable power supply. Found after disassembly of console, that timer motor harness wasnt locked in place allowing timer to rotate knob automatically. Corrected harness issue and tested unit. Found dryer timer operating as designed without failure and reported findings to safety team Sr#7736265769. Call complete"

Arrived onsite for a down draft vent hood that the vent motor stopped working but the unit does raise and lower. I found the blue neutral wire in the molex connector down at the motor had backed out of the connector because it was never locked in place. I snapped the wire in the connector and the fan is working as designed. Call complete.

Arrived onsite for an oven that is running about 25 degrees cold. I tested the oven at 350 degrees and found it averaging 320 degrees. I put a 30 degree offset in the control and tested it. The oven is averaging 348 degrees and is working as designed. Call complete.

"Arrived on site to inspect refrigerator door gasket torn. Upon further inspection, I found the right RC door gasket badly torn. I removed and replaced the gasket and using my heat gun, I shaped it before installing. Once installed, I checked for any gaps/air leaks and found none. Recommend leaving the right door closed for a few hours to allow the gasket to mold the chassis. No water leaks observed during service, job completed."

Arrived onsite for a DW that is not running. Upon inspection I found that the unit is not running. I replace the sump&motor and tested the unit and found that unit operated as designed.

"Arrived on site for freezing in fresh food and frost in freezer. Found large gap between gasket and cabinet on right side removed freezer door found gears misaligned to slides,adjusted gears reinstalled freezer door,checked door operation good good seal to cabinet. Removed damper cover,closed damper and unplugged harness found cold air migrating around damper housing,replaced damper control and sealer to gaps checked damper area with damper closed no air migrating out around housing,reassembled unit."

Arrived onsite to install previously diagnosed part. Upon arrival i installed the new console and tested unit and found unit operating as designed. Job complete

"Arrived on site ,replaced icemaker . Powered unit off . Ran harvest and fill test . No new errors . No water leaks detected at this time. Job complete"

Arrived on site as KB helper . Job complete

"WFG505M0BS3 Arrived to inspect constant ignition. I found the unit was operating when I plugged it in and it had been unplugged for several days. The switches had gotten wet or incorrectly timed and after a few days of drying out, the issue resolved on its own. I inspected the contacts and found no permanent damage. Operational test good, no gas leaks detected during service."

"Arrived on site and replaced previously diagnosed gearcase, slider, clutch, rotor, stator and suspension. Calibrated unit and ran diagnostics with no issues. No leaks detected. Job complete."

"Arrived on site to test unit for no power. Unit was unplugged on arrival. Plugged unit in and completed diagnostics with no issues. Found error f2e2(HMI disconnected) checked connections and all were secured properly. Replaced UI as a precautionary, unit working as designed. Advised to download app and connect to WiFi. No leaks detected. Job complete."

Arrived on site to test unit for noise when draining and not sensing proper water levels in reservoir. Replaced external pump and recirculating pump. Unit working as designed. No leaks detected. Job complete.

"Arrived on site to test unit for randomly stopping when dispensing crushed ice. Replaced auger motor, unit now working as designed. No leaks detected. Job complete."

Arrived on site to test unit for condensation on outer left wall of cabinet. Reported findings with Techline and was advised to have customer contact trade team. Provided customer phone number and SR. Job complete. SR#7736283117

"KUID508ESS1 Arrived to instal previously diagnosed and ordered part. I removed and replaced the bin sensor and tested. Operational test good, no leaks observed during service."

"WMH31017HS09 Arrived to inspect noise during use. The microwave would make a loud vibration, intermittently during use. I found the filter had been damaged at some point and was rattling against the lower panel during operation. Operational test of other operations of the unit were as expected."

"Arrived on site to inspect dryer noises. Upon further inspection, the customer advised the unit will make a loud screeching noise. Tested the unit with a load of towels and after approximately 3-5 mins I heard a quick screeching noise and it stopped I removed and replaced the dryer repair kit-4 rollers, tension pulley roller and belt and tested. Unit is operating as designed. No lint observed during service, job completed."

"Arrived on site for a washer that is not agitating. Inspected unit and work area. The customer advised that the unit has not been working for the past two weeks and will not complete cycles. Ran it through diagnostics and ran the unit through an auto test. Found that when the unit was trying to agitate, it would spend the whole basket. Check underneath the washer and found the slider broken. As I was replacing the slider, found rust on the gearcase and attempted to wipe it clean. Reassembled the unit and tested it. Found that the slider was still having a hard time shifting on the gear case. I advise the customer that the gear case would need to be replaced as well.

"Arrived on site to diagnose refrigerator that is not cooling on RC side. Examined unit and found evaporator frozen over due to not defrosting. Found the brown wire for the defrost heater was unplugged from the connector. Resecured and ran heater in diagnostic mode. Verified unit working as designed. completed."

"Arrived on site to follow up on washer that was throwing suds codes and F3E1 for pressure system. I tested the unit and found it slow to unlock the door, and filling to minimum water levels. Previous technician noted that the drain pump was also hesitant to run after changing pressure Switch. I recommended to customer that we replace the main control. There were no suds present in the washer at all during the cycles, and gets the affresh cleaning regularly. Customer approved of control replacment. Replaced control and tested. Repair completed, no leaks found."

"Arrived on site to install new external drain pump to resolve unit not draining. Drained with shop vac and replaced ext drain pump. Tested and verified unit is now draining as designed.Repair completed, confirmed no leaks."

"Arrived on site and replaced heating element diagnosed by previous technician. Bake cycle is now working properly, took one picture.

"Arrived on site and found washer is in a dog kennel, explained that this unit is not meant for a commercial setting. Gearcase is leaking oil and would need a complete rebuild, job complete."

Arrived onsite and confirmed locked compressor. Tapped into system and found no refrigerant in system. Used nitrogen to check for possible leaks. Ran nitrogen and heard hissing from evaporator compartment. Exposed evaporator and found nitrogen blowing out black sludge from system. Took pics and called tech line. Spoke to Austin -SR#7736288995.

"Arrived onsite for washer not spinning clothes out at the end off the cycle. Ran diagnostics and found no stored error codes. Tan auto test and all passed. Ran normal load with 5 towels and unit skipped spin cycle. Ran drain and spin and again skipped the spin. Unit would just come to a stall when should be spinning. Spoke to SW. due to intermittency and unit functioning in test mode but not normal load recommendations are for Pressure sensor and control, 2 man needed.

Arrived onsite for dryer vent coming off. Upon arrival inspected unit. Vent hose was in rough shape but was also in excess of 6 feet. Trimmed hose to fit and adjusted. Reconnected and tested. Unit is now ventilating properly. Job complete

Arrived on site for washer making noise . Found oil leaking badly from case Job complete. No water leaks detected

"Arrived on site to test unit for smelling bad , tested unit for drain pan full of moldy water, customer left door open far a while and unit completely defrosted and continued to melt the frost it was trying to create filling drain pan completely, removed water and inspected evaporator, evaporator has a good frost pattern and is cooling properly

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the Orion control and disconnected the P8 connector. I powered the unit up and tested voltage between P8-5 and P8-6 and had 12VDC. I started replacing the first LED and found there was no way to get to the release tabs so I had to break the light out. After getting the light out I found no play in the wires to the molex connector to be able to connect the new light in correctly. I called techline and spoke with Steve 7736186490.

Arrived onsite for fridge freezing up. On inspection the moulin is 1/4 set back from the top of fridge. That is causing a air gap and making the freezer have frost issues. The evap fan was not blowing cold air over to the rc side and the control board was flashing a h1. Got the unit to stop flashing the H1

"Arrived on site for a range that is flashing an F1 code, has a broken handle, and will not lock the door. Inspected unit and work area. Did confirm all three complaints and found the door trim also broken. Found the control flashing between an F1 and an F9 error code. Checked resistance on the temperature sensor and found it within range. Ordering the control, handle, door, trim, and door latch for repair. The office will need to contact the extended warranty due to multiple parts and contact the customer for reschedule date if parts can be found.; ordrng 1 12001626 (Main control) and 1 WP74003653 (Door trim) and 1 74003620 (Handle) and 1 74003559 (Door lock assembly)"

"Arrived on site to test unit for not draining, tested unit found drain pump engaging and disengaging

"Arrived on site to diagnose microwave that experienced issues on another ticket. Customer informed me that their dishwasher had issues with their top rack. I examined the unit and found it had the old style plastic adjustors. Advised there is an updated kit that has metal adjustors. ordrng 1 W10712395 (Adjustor)"

Arrived on site for not filling. Upon arrival ran diagnostics and got F6-E2 fill valve electrical problem. Found valve has failed need to replace valve . Replaced valve and test unit. There is no change. Unit still does not fill. Need to replace control.

"WEG730H0DS0 Arrived to inspect noise. I found the heat spreader and flame shield were deformed and the customer elected to have them replaced. No gas leaks detected during service. Office to contact the customer to arrange return service. ; ordrng 1 3601P356-45 (Heat Shield) and 1 W10323077 (Flame Diffuser)"

"Arrived on site and inspected washer and Spoke with SW and set it into a diagnostic cycle. found drain pump will run But on test 11 washer will not respond and tub is not moving. Either motor has failed or control board. Repair is not cost-effective due to the age of the washer

"Arrived on site for refrigerator not making ice. Upon arrival confirmed issue. Found cause of no ice was lack of air flow from fc. Found fc fan motor not functioning even with 14 dcv applied

"Arrived on site and placed washer and dryer on pedestals, front feet on dryer will not accept brackets sent multiple pictures to service management rear feet are secure and all feet on washer are secure. Job complete

Arrived on site for range needing previously diagnosed inf switch. Upon arrival reconfirmed issue and installed part. Found unit working as designed ; ordrng 1 Cnote (Used one inf. Switch)

"Arrived onsite to replaced cracked cooktop. Upon arrival, apartment # is. 300. Unit is not connected to electrical junction box. Replaced glass cooktop.

"Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Customer advised that beyond not making ice that when it does actually make ice intermittently, the icemaker overflows into the ice bin. The advisor customer that they would probably need to replace the icemaker at this point. Replaced the icemaker and tested the unit. The unit began to harvest and fell as designed without over flowing. Did advise the customer to give the unit at least 24 hours to start making ice. Call complete."

Arrived onsite for a refrigerator with lights out. I found the upper light in the FC out. I replaced the parts and all the lights are working as designed. Call complete.

Arrived onsite for a cooktop that needs the dual burner selector switch replaced and the customer has the part. I found the selector switch shaft broken and confirmed the customer had the correct part.I replaced the switch and tested the dual burner. Dual burner is working as designed. Call complete

"Arrived on site to inspect washer lid light flashing and draining issues. Upon further inspection, I placed the unit in diagnostics showing error codes F7E1-basket speed fault and F2E1-stuck key. I cleared the codes and continued with testing. The unit filled with water and agitated and drained, but when the spin test came on, the basket failed to spin and the unit shut down. I tilted the unit back and found gearcase oil on the belt and cam assembly (photo). I raise the top panel and removed the tub ring and inspected in between the basket and tub for any debris and found none. I attempted to spin the basket and it failed. I had to force the basket to spin and once I did, I manually tested the spin cycle and while the spin cycle was on, the gearcase was making a loud metal on metal grinding noise. Also found a lot of rust on the unit and tub ring damaged.

Arrived onsite for a range the is show code F8e0. Which is a cooling fan speed error. Upon further investigation I found that there was nothing stuck in the blade but the fan would not kick on. I installed the new cooling fan and tested the unit and found that the operated as designed

"Arrived on site , replaced terminal block. Customer supplied pores cord . Ran preheat and all checked normal. Ran pre heat all checked normal . Fans are coming on . All checked normal.No gas leaks detected at this time. Job complete"

Arrived to instal previously diagnosed and ordered part. I removed and replaced the UI and cleared the previous code. Testing within service test mode showed all functions had returned and the unit operated as designed. No leaks observed during service.

Arrived on site and replaced previously diagnosed control and evap motor. Unit now working as designed. No leaks detected.

"Arrived onsite for unit over steaming, customer stated that when running DW counter top develops a wet condensation spot towards to back, tested unit found insulation is on correctly and all components are running , called tech line to see if there is any solution for this, per tech line, there is no part that we provide to make this better SR#773628248

"KEMS308SSS05 Arrived to inspect no heating. I found the unit would countdown, but there was no heating, turntable, fan or lighting present. During inspection, I found the main line input to the MW controller as the issue. I reseated all connects within the unit and could not recreated the failure.

FTF2140ES2 Arrived to inspect lights randomly coming on. The customer described an issue where the unit will power up from standby randomly. Sometimes when they pass near the machine and sometimes they walk by it and notice it on. I found no faults with any components and inspected the control. I did find the potentiometer for the water temperature did not have the expected resistance sweep and at the high end it actually dropped a few hundred ohms. The customer elected to try the unit as is due to repair cost and I advised of all findings. No leaks observed during service

Arrived on site for washer off balance. Upon arrival confirmed issue. Found suspension rods failing as well as belt loose on cam; ordrng 1 W11239857 (Belt)

Arrived on site to diagnose refrigerator that is not cooling in either compartment. Unit was unplugged on arrival. Plugged in unit and heard the compressor making a horrific screech when trying to power on due to failed compressor. Ordering sealed system repair to resolve locked up compressor. Office to schedule sealed system repair. ; ordrng 1 W11574734 (Compressor) and 1 R600Kit (R600 Kit) and 1 Wpw10143759 (Dryer) and 1 W11506635 (Access Valve) and 1 W11598434 (Evap)

"Arrived on site to diagnose microwave that is not running the vent when running. Tested the unit and found vent is running, but at low speeds. I also noticed the turntable motor is struggling, lights dim, and the mag is buzzing loudly. I replaced the control due to voltage drop. Found no improvement. Checked voltages and found 120v going to turntable motor, but only 14v going out to motor. Talked with JC who is ordering HV system parts to resolve the loud mag, interlocks for voltage drops, and motor / capacitor. Office to schedule when all parts present. ; O-emld tckt"

"WRS321SDHZ08 Arrived to inspect no ice. I found the issue was the unit was producing, but it could not dispense. Removal of the ice bin revealed the motor was locked and the ice type solenoid was frozen in place. I was able to use light heat and correct both issues. Further inspection revealed the unit had clearly gone through an evaporator freeze up and had recovered nicely. There was slight residual clear ice at the lower part of the evap and the unit will clear it on its own. The ice bin had sustained a fracture in the bottom of the bin and will require replacement. All other systems tested as designed and I corrected severe top-out cabinet lean and door opening gaping of the RC. No leaks observed during service. ; ordrng 1 WPW10558424 (Ice bin)"

"Arrived on site to inspect wall oven not heating. Upon further inspection, the customer advised that they went to use the upper oven and heard a pop come from behind the control panel and it wouldnt heat. The lower oven is working fine. I attempted to remove the unit from the cabinets and found the unit shoved into its space and I am unable to remove it. I advised the customer, who was standing by, that they would need to contact their builder and have them make the unit accessible for repairs. I am rescheduling service for 05/05/23 and customer will contact their builder. I will return with all prescreened parts

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer had the doors open to get the compressor to turn on and I closed them and placed the unit in diagnostics and tested the compressor in test 5. Customer said it only makes the noise when the compressor is on. Once I turned the compressor on, I could hear a faint vibration noise. Once the compressor ramped up in speed, the vibration noise got louder. I pulled the unit out on my floor protector and removed the back cover to inspect the compressor. I moved the compressor, adjusted the system tubing, placed sound pads on the tubing along with zipties and still the noise was there so I removed the pads and I could not tell if it was the compressor in failing stages or something else that is vibrating. I made contact with several other senior techs to discuss the situation and was given several different scenarios, some that I had already tried. I contacted the office (MS) and advised that I was rescheduling to get another senior tech out to inspect. I am ordering more sound pads and mastic, along with CNOTE-GCO and office to reschedule. At the time of departure, I could not hear the noise except when opening the unit doors. No water leaks observed during service.; ordrng 4 4318168 (Mastic)s and 3 W11113654 (Sound pad)s and 1 CNOTE (GCO PLEASE)"

"Arrived on site to test unit for leak. Found leak coming from drip pan being bowed on left side preventing from draining properly when defrosting evap. Office to reschedule, AH only. ; ordrng 1 W11024084 (Heater)"