Arrived on site to test unit for console rebooting itself and power loss occurring. Advised whirlpool app would need to be downloaded to ensure most current software is updated. Found error f6e0(miscommunication). Ran microwave for 3:30 with no issues. Oven heated to 350 with no safety issues. Would need to contact within operation hours. ; O-emld tckt

"Arrived onsite for MW door not closing all the way. On interior this unit is known to have door issues if the installation is not done to factory specifications. Found a 1/4 inch lip on the right side and a 1/8 inch on the left side of the cabinet cutout. The front,of the unit is resting on the lip of the cabinet and causing the door not to shut all the way. Going to level the unit out with shims, I only had to 2 shims today need 4. Rescheduling for Friday. I talked with Gerry about this issue since he has done quit a few these units.; schdld next appmnt for 5/26 FRI !"

Arrived on site to test unit for unit turning off on its own. Found control error and shorted keypad. Will order new console and will repalce console and control board office to reschedule ; ordrng 1 W11600651 (Console)

"Arrived onsite for a refrigerator that is tripping the breaker. Upon arrival I found that there was no one at the office, I when directly to the apartment and made contact with customer and asked about her refrigerator and she didnt speak English but it seems as though the unit had no issues. Office to reschedule ; O-emld tckt"

Arrived on site to test unit for front left and front right burner burning orange or yellow. Found suds on burner heads. Ordering new burner heads and new valves. Office to reschedule ; ordrng 1 W11338090 (LF and LR) and 1 W11333175 (RF and RR valves) and 4 W11319683 (Burner head)s

Arrived on site to test unit for unit giving error code of missed wired unit. Found bad control board will order new board office to reschedule ; ordrng 1 W11647018 (Control board)

Arrived on site for refrigerator not making ice/or dispensing water properly. Upon arrival confirmed issue. Found filter and housing asm receiving water but water pressure would pass through when filter was added. Rescheduled customer to complete repairs with new w11162042 housing.; ordrng 1 W11162042 (Housing)

"Arrived on site for refrigerator not cooling, dispensing water, or making ice. Upon arrival confirmed complaints and found temps at 41/64 (rc/fc). Found compressor to hot to even get close to while drier was room temp with no heat coming off of it. Found fc evap coil completely dry and rc evap coil partial frosted on the first section of tubing. Found unit had sealed system failure and will need new compressors replacement. Office to reschedule once availability of parts is known.; ordrng 1 W11515413 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Lokringkit (Lokring kit) and 1 R600 (R600kit)"

"Arrived on site to inspect ice machine with no power. Upon further inspection, the customer advised that with the unit plugged into the outlet behind the unit, it would trip the breaker and not drain. They advised they plugged the unit into the outlet on the wall next to the unit and it would not drain and tripped the breaker again. I unplugged the unit from the external drain pump,and plugged it into the wall next to the unit and found the unit would operate properly. I am ordering the external drain pump,and scheduled return service

Arrived onsite for display numbers are missing digits. On inspection the display is missing the back of the number on the dishwasher. Order new ui W11620481. No gas leaks detected during service . Office to reschedule when part arrives. .; ordrng 1 W11620481 (Ui)

Arrived on site for no cool fridge . Found evaporator cover covered in frost . Steamed out evap . Found heater molex miss pinned . Also light switch missing . Rest of unit checked normal. Ordering switch and heater Call to set return ; ordrng 1 W11562215 (Heater) and 1 W11123941 (Light switch)

Arrived on site for dishwasher not completing cycles. Upon arrival confirmed issue and found f9e1 in diagnostics. Found sump motor need8ng replacement. K174CK1APL1 with a new sump asm W11416362.

Arrived onsite for complete no cool on brand new install. Found shorted compressor windings. Ordering sealed system repair. Office to reschedule. ; ordrng 1 W11676464 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 R600a (R600a)

Arrived on site for vent hood not turning on. Upon arrival conf8rmed issue and found cause of failure was unplugged harness connection on control. After restoring power I found debris in Motor. After removing debri I found motor still rattling and not getting quieter. Ordering W11035826 to complete repairs. Office to reschedule once availability of part is known.; ordrng 1 W11035826 (Motor)

Arrived onsite and for no cool in the fridge and found evap frozen through. Harness is good and heater is good. Defrost control regularity error. Ordering control to repair. ; ordrng 1 W11546609 (Control)

"Arrived on site to inspect ice machine leaking water. Upon further inspection, I found the bin full of ice and the customer advised that the drain pump isnt pumping the water out all the time. They advised they went to get some ice and found the bottom full of water under the ice. I checked the bin and found no water in the bottom and the unit was making a slab of ice. I allowed the slab drop to the cutter and drained the reservoir and could hear the dr pump kick on and it drained the water. I found the unit is on an RO system and the ice machine drain hose is connected to the main drain line under the sink (photos). The RO system is connected to an adjacent drain line that taps into the main line past the ice machine drain line (photo). I tested the external drain pump several times and it operated as designed each time. Due to the possibility of the external drain pump water level sensor failing, I am ordering the pump and CNOTE-LSO PER CUSTOMER REQUEST and CNOTE-SCHEDULE AFTER 10AM. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived onsite for mw not staying on after 2 seconds. On inspection the unit ran the first time, I stopped and retested it. The security time it turn of about 2 to 3 seconds and was making a clicking noise like arcing. I ordered magnetron,cap and diode. Reschedule once parts get in. ; ordrng 1 W11230995 (Magnetron) and 1 W10561770 (Cap) and 1 W11256462 (Diode)"

"Arrived on site to install previously ordered parts. Replaced main control and ui, there is no change. Upon further inspection found harnes inside deli drawer to deli ui is corroded and has broken wires need to order power control and deli drawer. Office to reschedule ; ordrng 1 WPW10624574 (Power supply) and 1 W10815669 (Deli drawer)"

"Arrived onsite for a refrigerator that is not cooling in both sections. Upon inspection I found that the compressor was kicking on and drawing 20amps on startup and the god dont to 8amps the it shuts off. I tested the unit with a known good start device and found no change. I am ordering a ss (2hrs) and the compressor, evap, r600, access valve, Uv drier and evap. To replace unit office to reschedule ; ordrng 1 W11574734 (COMPRESSOR) and 1 W11598434 (EVAP REPAR) and 1 Accessvalve (Access valve) and 1 Uvdrier (Uv drier) and 1 56grams(R600a) (56 grams (R600a)) and 1 Nitrogen (Nitrogen) and 1 Ss (Ss)"

Arrived on site for dishwasher not cycling properly. Upon arrival found no errors in diagnostics. Found u it could cycle through diagnostic and normal operation settings. Found drain line not properly secure to disposal and added clamp. Also found dispenser clogged with gel soap on rinse aid side. Ordering W10861000 dispenser to fix and rescheduled customer for 05/29/24 to complete repairs. ; ordrng 1 W10861000 (Dispenser)

Arrived on site. Per service pointer replaced drip pan and harness followed instructions per service pointer. Autho S16360

Arrived onsite to install ice maker. Installed ice maker and tested. Ice maker is functioning properly. Job complete.

"WTW4855HW3 Arrived to inspect washer vibrating. I found no stored error codes and tested the unit. Operation was normal throughout manual spin modes and I found no deficiencies. Automatic operated as designed as well and I calibrated the unit. I discussed loading and detergent usage with the customer. Operational test good, no leaks served during service."

"WED5620HW2 Arrived to inspect incorrect receptacle. The outlet in the wall was a NEMA 14-50, where the standard is a NEMA 14-30. Due to the mismatch with commonly installed dryer cords, the outlet should be changed to the standard NEMA 14-30, the type with the N that is L shaped, vs a straight blade 50 amp. The customer will contact the builder."

WRS555SIHZ03 Arrived to inspect no ice. I found the harness had failed at the red wire for the ice maker on/off switch. I repaired the failed wiring and tested. The unit operated as designed. No leaks observed during service.

"Arrived on site ,replaced door hinge and installed stops . Unit is garage , unable to test . Door is functioning properly . Job complete"

"Arrived on site for fridge not making ice . Got e5 error code . Did power rest ran harvest but ice maker not filling . Replaced valve , ran harvest and filled properly . No water leaks detected at this time . Job complete"

Arrived onsite for a microwave that the cavity light is not working on. I found the bulb burned out. I replaced the bulb and showed the customer where to notch the cabinet for the hinges to allow the door to close properly. The customer notched the cabinet while I replaced the bulb. I tested the microwave and all functions are working as designed. Call complete.

Arrived on site. Replaced harness and drain checked water flow through drain good.

"Arrived onsite and found repeat defrost failure, customer had been manually defrosting to get by. Found the brown wire had backed out of the wire molex connector and was not closing the heater circuit during defrost. Correct wire. Unit is now operating as designed. Advised customer on repair."

Arrived onsite and tested unit for motor failure error code and found bad motor. Replaced sump and motor. Unit is now operating as designed.and used customer on repair. All checks good.

"Arrived on site for food freezing in RC. Upon arrival inspected unit found juices and waters slushy. Ran diagnostics and could not get diffuser to operate. Replaced diffuser W11645127, control W11566851, and ui W 11518204. Test unit and diffuser now operates. Unit is operas designed. Job complete"

Arrived onsite for a refrigerator not making ice or dispensing water. I tested temps and found the RC compartment at 38 degrees when set at 38. After speaking with the customer they stated it will stop dispensing water at all time of the day and night. I found the ice bucket full when I arrived. I tested the dispenser and found the water pressure extremely low. I removed the filter and the pressure was normal. I advised the customer to change the filter. The customer is changing the filter and will let us know if there are any other issues. Call complete.

Arrived onsite for refrigerator not producing ice and water. Customer said she changed the filter everything stopped working. On inspection the filer had to be forced out of the housing. But another filter in and the same thing happened. I replaced the filter housing and the water and ice still didnt work. I pulled the back panel off in the rc and found reservoir was frozen. Used the heat gun to defrost the reservoir. Then sealed the evap cover to keep the cold air away from the reservoir. The unit is operating as designed and no water leaks detected.

"Arrived on site and found washer is making noise during spin cycle, inspected drive system and found cam kit is grounding it itself apart. Replaced gearcase, belt, cam kit, capacitor, and actuator. After rebuild washer will now complete a diagnostic cycle, job complete."

"Arrived on site and inspected washer and found the strike is broken, after replacing it confirmed washer is operating properly through diagnostic cycle, job complete"

"Arrived on site and found saved error codes, F0E7, F0E9, F0E5, ran all functions in manual diagnostic cycle and everything passed. Discussed correct loading and detergent usage for this model no further repair is needed at this time, job complete"

"Arrived on site and inspected washer and found it is unplugged. After reconnecting to power drain pump is running constantly. Cleared drain pump error and insured pressure hose was clear. After resetting control board drain pump has stopped, and it will now complete a calibration cycle and an automatic test cycle. No further repair is required at this time, job complete"

"Arrived on site and found Lid is broken on left-hand side, replaced lid and then ran test 51 to ensure it is operating normally, job complete"

Arrived on site to test unit for noise. Ran unit at 35@ for 30 mins with no noise. Replaced cooling fan and convection toe and blade as a precautionary. Customer provided video but found no issues. Advised if issue persists would need better video but unit will make noises depending on heat selected and length of cool times. Unit is working as designed. Job complete.

Arrived on site to test unit for RF burner not igniting properly. Removed burner head and adjusted to allow better fuel flow to igniter. Unit now working as designed. Adjusted flames. No leaks detected. Job complete.

"Arrived on site to convert unit to LP and replaced oven igniter and burner, replaced and tested, unit is now running as designed, job completed"

"Arrived on site to test unit for not filling with water, tested unit found valve not opening all the way, customer also stated that unit gets stuck in sense mode for hours, replaced valve and control, tested unit unit is now running as designed, explained to customer that these are high efficiency washers so it does not get a lot of water, job complete"

Arrived on site to test unit for console getting hot. Found venting position causes console to get hot and is part of normal operation. Advised and showed customer where venting is located and advised to not keep things that may melt or potentially be a fire hazard around venting area. Job complete.

"Arrived on site for a washing machine that is going off balance and is not completing out cycles. Inspected unit and work area. Were on the unit through diagnostics and found an F0 ae9 (off balance pause) error code. Found the unit unleveled with the tub resting on the front panel and leveled out the unit. I ran the unit through an auto test in the unit ran as designed. The customer advised that the unit has problems with her quilts, and that they did not spit out properly. I did explain to the customer that heavy duty items, such as sleeping bags, quilts, comforters, and other bulky items like that are not recommended for these machines. The customer advised that all she has our quilts, and that was the primary reason why she bought this washer. She advised the sales person told her that this machine was perfect for what she needed. I did explain to her the logistics behind that and did advise that she can attempt to run those kinds of loads, but that she will have a harder time completing out cycles due to off-balance issues or feeling issues. The unit is working as designed. Call complete."

Arrived onsite for refrigerator not producing ice.on inspection found a block of ice in the ice bin and fresh cubes on top. I pulled the bin out and melted the ice block that had the auger frozen in place. Customer is going to see if the icemaker is working first before we replace the unit. Custom will call back if it stops working. It dumped a tray of ice while I was working on the unit. No way leaks dead during summer.

"Arrived on site to inspect refrigerator not cooling in the freezer section. Upon further inspection, I found the customer had the unit defrosted in the FC section and the evap cover removed. I tested the defrost element and bimetal and found the element shorted out and the bimetal open. replaced the element and bimetal and tested and unit is beginning to cool as designed. No water leaks observed during service, job completed."

"Arrived on site and found adjusters are broken. After replacing top rack is operating properly, job complete.

"Arrived on site and found no error codes on test 56. Ran test 57 and Icemaker cycled properly. Ran test 45 and waterline is frozen again. Confirmed fascia heater has not failed and confirmed on test 58 that control board is sending voltage to waterline heater. Per CS raised temperature in freezer to 3? and fresh food to 38?. There is no further recommendations or known issue That can be corrected, job complete"

Arrived on site for unit not making ice. Upon arrival. Inspected unit and found ice in bin. Most of the ice is store bought ice with some icemaker ice on top. Customer was not aware that filling the bin with ice can prevent icemaker from making ice when senses is full. Test ice maker and water valve and is operating correctly. No leaks present at this time. Job complete

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I tested temps in the FC=4 degrees and RC=39 degrees. I placed the unit in diagnostics and checked for error codes for the ice maker and found E2-motor lost position. I removed and replaced the ice maker and hv control and tested and unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site to replace previously ordered parts. Replaced both hinges. Unit is operating as designed. Job complete

Arrived onsite and determined bar was not engaged properly to on position in timer gear. Corrected set unit to on position. Unit is now producing ice as designed. All checks good.

Arrived onsite for previously diagnosed parts. Installed front oven glass and console. Tested unit and it is operating as designed

Arrived onsite for refrigerator not making ice. On inspection I but the IM in diagnostics mode and it did not finish the test. I had to restart the IM to finish the test. I installed a new IM and ran the diagnostic on the new IM maker it finished the cycle the first time. Informed the customer that if it is not producing ice to call us back.

Arrived onsite for LF burner failure. Replaced burner and tested. Unit is now functioning properly. Job complete

Arrived onsite to to install a cooktop filter. Upon arrival I installed the new one

Arrived on site for warmer then normal temps and not making ice . Customer had cleaned coils on Sunday and fridge temps went back to normal since and is making ice . Did instruct on regular cleaning of coils . Also notice food pushed back on back wall . Instructed on proper air foil . No other issues found . No water leaks detected at this time . Job complete

Arrived onsite for a dryer that stopped working then the customer messed with the plug and it started working but doesnt heat. I tested the dryer and found it heating and working as designed when the plug is partially pulled out of the outlet. I found the outlet loose in the wall. I showed the customer and he is going to replace the outlet.

"Arrived on site. Ran diagnostics water and pump passed compressor powered on no frost on evaporator plate diagnosed a leak in the system unit will need a new compressor,evaporator,access valve and drier estimate for repair

"Arrived on site and found no ice production cycled icemaker and it ran properly and filled with water. Tests 1,2, and 37 all show good. Freezer is 3 degrees. At this time theres no measurable failures. Requested a customer continue to monitor refrigerator for operation.

"WRS325SDHB08 Arrived to inspect no ice. The customer said the unit had progressively went into failure, producing less and less, until it finally stopped ice production. FC temperature was -4?F. I found the ice maker stalled and I removed and replaced, after verifying line VAC was preset at its plug. The new ice maker operated within service test mode and designed and the unit filled as expected. The doors were very mis-aligned and I corrected. Operational test good, no leaks observed during service."

"Arrived on site replaced orifice and changed to LP with LP kit , manifold , and burner head . Unit is now lighting as designed . No gas leaks detected at this time. Job complete"

"Arrived on site for washer, inspected unit snd work area. Customers complaint was unit not powering on. Customer informed me that its been happening for a while and most if the time it will come on on its own. Fallowed LG TECH SHEET and its indicating to have a bad PCB board.

"Arrived on site. Found evaporator fan not running and ice build up on evaporator cover removed cover found evaporator incased in ice,defrosted evaporator found a blown defrost bimetal uploaded picture,replaced defective bimetal cleared ice fan powered on compressor running. used 1 Wp2182381 (Bimetal) from stock"

"Arrived on site to diagnose dishwasher not drying dishes well. Examined unit and ran through diagnostic cycle. Found all items passed, no error codes present. Confirmed heater is good and hot. I found customer has not been using any rinse aid. Advised on the function and importance of using rinse aid. Went over use and care tips. Unit working as designed. Repair completed."

Arrived onsite for a refrigerator that is leaking water out of the bottom of the FC door and there is ice in the bottom of the FC. O found the drain tube iced over and restricted causing the issue. I removed the ice in the bottom and the drip pan. I cleared the drain tube. Call complete.

"Arrived on site. Found thin to no ice,ran diagnostics weak water flow to water pan with and without filter diagnosed a defective water valve,replaced water valve tested water fill good strong flow unit passed all other diagnostic test no leaks at valve"

"Arrived on site. Ran diagnostics weak water flow from valve,sensor in recirculating pump not sensing water small leak at drain pump and water pan,replaced valve,recirculating,drain pump and water pan ran diagnostics all test passed ran unit through a clean cycle"

"Arrived on site for refrigerator, inspected unit and work area. Installed parts ordered by previous tech. After installing I powered unit back on and advised the customer to allow 24hrs to cool. Leaks where observed from defrost. Job completed."

Arrived onsite for a dishwasher that is still leaking. I ran diagnostics again and could not duplicate the leak but I found water trails down the right door jamb again and the to kick sound barrier insulation was wet. I changed the door gasket out again. Call complete.

"Arrived on site to test unit for cooktop light no working and arcing. Found control relay had burnt out. Spoke with safety and was told to use autho# W170U80WPL1. Replaced control, unit now working as designed. Job complete."

Arrived on site for unit not operating and stays stuck on sensing. Upon arrival ran diagnostics and there are no saved error codes. Test unit and basket does not turn during sensing. Raised unit to access motor. Test capacitor and is out of capacitance. Need to replace capacitor. Replaced capacitor W11395618. Test unit and unit by operating a normal cycle. Unit now operates as designed. No leaks present at this time. Job complete

Arrived on site for washer needing previously diagnosed controls. And hose. Upon arriving I installed parts. Reassembled and reset unit. Ran quick wash cycle and found unit working as designed with no leaks. Call complete

"Arrived on site for broken wheel on upper rack. Upon arrival,inspected unit and is not securely mounted to cabinet. found left side wheel adjuster of upper rack has failed. Need to replace wheel adjuster and stop. Replaced adjuster kit W10712395, and 1 stop WPW10508950. Unit is operating as designed. No leaks present at this time. Job complete"

"Arrived on site for a microwave that is having a problem with the control panel. Inspected unit and work area. The customer advised that the unit flickers on and off and when you try to start anything or turn on the under the counter light, the whole touch screen turns off. Did verify the customers complaint and gained access to the main control. Check voltage to the main control and found voltage fluttering between 108 V and 99 V when the touchpad was turning on and off. Found that when the voltage went under 105 V, the control panel with turn off and one voltage was resupplied, they were turned back on. Did verify voltage at the filter board and confirm the same voltage indicating improper electrical supply. Went to check the plug and found that the unit was hardwired to the wall. I accidentally moved one wire and voltage was supplied back to the control. Was able to microwave a cup of water and turn on the under the counter light. Did advise the customer that their issue is with an electrical supply issue and they will need to fix their electrical supply. Call complete."

"Arrived on site to diagnose refrigerator that had lost cooling in both compartments. On arrival found the unit was unplugged. I moved it out and found water all over the floor, indicating drain pan was full. I checked the defrost heater and found the L1 side was completely disconnected and heater was not turning on. I secured the line and taped it together so it will not unplug again. Repair completed."

Arrived onsite for previously diagnosed parts. Installed the front glass for the oven. The customer was asking about the gap at the top of the front glass. I told her I would contact WP and ask them about it. The old glass had it and the new glass has the gap. Talked to Rich at WP techline and he said the gap is there to keep the outer glass cooler then the inner glass. If the gap was not there the outer glass would be the same temperature as the oven.

Arrived onsite for crouched front right cabinet upon installation. Toook photo evidence and called techline to report cosmetic condition. Spoke with Steve from techline to document non serviceable damage. SR#7736370146 customer will stand by for follow up from trade care.

Arrived on site for range not heating . Found unit dropping one leg of power and other leg having 240v . Recommended having an electricianlook at outlet . Job complete

Arrived on site to test unit for oven not heating. Found connections were disconnected at molex connections. Found female pin in harness side of molex was crushed preventing clip on connections from securing and glow igniter was bad. Corrected female portion on molex and replaced igniter. Unit now working as designed to 350. Job complete.

Arrived on sight for refrigerator leaking from freezer section. Upon arrival inspected unit. Found water accumulating in base and freezing. This is due to frozen drain line. Thawed line and found manufacturing debris creating clog. Removed debris and tested. Unit is now draining properly. Job complete

"Arrived on site for unit making buzzing sound and sensing then draining. Upon arrival ran diagnostics and got error code F1-E2 motor control fault. Ran manual test and during spin test, there were pauses then buzzing from motor. Found cam has failed and not allowing actuator to shift to correct position. Need to replace cam and actuator. Test motor and motor is good. Test capacitor and is within capacitance. Replaced cam W10721967, and actuator W10913953. Test unit and unit now operates as designed. No leaks present at this time. Job complete"

"Arrived on site for washer not spinning load out .ran diagnostics. In agitation very weak agitation, in spin it would just hum. Replaced cap . Re ran diagnostics. All checked normal . No water leaks detected at this time . Job complete"

Arrived onsite for a washer that stopped mid cycle. Upon inspection I found that the drain pump was good when tested through the harness I also found that there was power going into the control but the led light was no flashing indicating a dead control. I checked the garage case and found that it was good too. I installed the new control and tested the unit and found that the unit was operating as designed

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was UI had no power. Confirmed and found that the connector above the door was disconnected. Reconnected and found unit operating as designed. Job completed."

Arrived onsite for a refrigerator not making ice. I found the bale arm in the off position. I showed the customer and explained how the bale arm works. I turned it on and the icemaker went thru a harvest cycle and filled with water. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

"Arrived on site for icemake issues. Found water over spraying and not entering icemaker correctly,removed evaporator cover adjusted fill tube added sleeve to fill tube reassembled unit ran harvest test passed ran fill test passed."

Arrived on site and inspected refrigerator and found frost buildup In the freezer. Found a very small air gap on the bottom left corner of the freezer door. Took pictures. Used steamer to remove ice and heat it up gasket while straightening Molean an air gap appears to have been corrected.

Arrived on site for water leaking through ice dispenser. Upon arrival inspected unit and found water covering drip pan and spilling over onto floor. Test the ice door and is too gapped. Need to replace ice door assembly. Replaced ice door W11423781. Unit is operating as designed. No leaks present at this time. Job complete

Arrived on site for refrigerator needing previous diagnosisEd sealed system. Upon arrival reconfirmed issue. Found restriction in system and installed compressor uv drier and access valve. Used nitrogen and confirmed unit could hold 120psi with no leaks. Pulled vac then recharged system with 5.50oz of r134a. Informed customer to give unit 24 hrs to stabilize temps. Call complete

Arrived onsite for a refrigerator not making ice. I found the ice bin completely full of ice when I arrived. I showed the customer that the ice maker was working.

Arrived onsite for an DW that is leaking from the bottom. Upon inspection I found that there was seep coming from the drain pump hose I adjusted the hose clamp and tested the unit and found that the leak was gone. Job

Arrived onsite for dryer not heating. Upon arrival inspected unit. Found unit is tumbling and heating. Found restricted air flow. Inspected external duct and found duct kinked. Took pic and showed maintenance. Maintenance will try and adjust but outlet does not match installation. Unit is functioning properly. Job complete

Arrived onsite for washer making noise during spin cycle. Upon arrival inspected unit. Ran diagnostics and found no stored error codes. Unit tub was tilted to the left. Inspected and found floor not leveled. Laminate tile is peeling severely. Notified property management. Spoke to manager about floor tiles . Took pics. Leveled unit and ran test. All test pass. Customer will monitor. Job complete

Arrived onsite for unit not heating and condensation buildup. Upon arrival inspected unit. Tested and found unit tumbling and heating but poor airflow. Inspected and found internal blockage. Removed debris and tested. Unit is now functioning properly. Notified customer of proper airflow and recommended duct adjustment. Job complete

Arrived on site for no cool fridge . Found evap encased in frost . No air flow . Steamed out evap harness.ran diagnostics. Fan and heater working . Thermistors ohm out in range . Replaced control to make sure unit isnt timing out or not going into defrost . No water leaks detected at this time. Job complete

"Arrived on site to diagnose washer that is leaking water when in use. Tested unit and found no leaks during cleaning cycle. When I canceled cycle and checked the drain, I found water is coming out of the standpipe due to a super slow drain. Showed customer overflowing standpipe.

Arrived onsite for mounting issue with the dishwasher. Determined mounting bracket screw missing replaced mounting bracket screw. Re installed some other furniture that had come out of place.

"Arrived on site to test unit for frost building up around ice maker area and in RC. Found both left and right RC door gaskets are torn and need replaced. Found dual valve leaking. Also found ice maker over filling causing water leak as well. Fill tube heater receiving proper voltage(120vac) but not able to get resistance reading. Also found silicone between liner and cabinet was starting to peel away causing air leak. Recommend replacing both dual and inlet valves, control, UI, ice maker, ice box fan, fill tube heater, both left and right RC door gaskets, and sealing cabinet and liner with new silicone. Needing autho and office to reschedule. Needing 2hrs on return visit. ; ordrng 1 W10843055 (Control) and 1 W10865826 (Inlet valve) and 1 W11089931 (UI) and 2 W10407212 (RC gasket)s and 3 W10841140 (Silicone)s"