"Arrived on site to test unit for not spinning, tested unit found failed drain pump and door not latching properly

Arrived onsite to replace faulty ice maker. Replaced ice maker and tested. Unit completed harvest and fill test. Unit is functioning properly. Job complete.

Arrived on site for dishwasher not working. Upon arrival confirmed issue and found f4e3 in diagnostics. Checked power and found ACU working as designed. I made repairs. Found washer working as designed with no leaks. Call complete

"Arrived on site for a dishwasher that is flashing an F8 E4 (float switch open) error code. Inspected unit and work area. Confirm the customers complaint and found the code flashing immediately upon arrival. I attempted to clear the code, but found it immediately popped back up when canceling the cycle. Checked underneath the unit and found the float switch properly engaged underneath with no water impeding the float switch. Turned off the unit and replaced the float switch.

"Arrived on site refrigerator building up ice in fc. Upon arrival confirmed and found door liner failing and causing gasket to fall out of door. Found unit needs new fc door and foam gasket in fc to resolve issue.

"Arrived on site to inspect refrigerator not dispensing water or making ice. Upon further inspection, I found a small amount of ice in the bin and the ice maker tray had water in it as it had just harvested a tray of ice. I tested the water dispenser and it dispensed water, but at a very slow rate. Tenant did not know when the filter was last replaced. I recommended replacing the filter and attempted to contact the landlord and left a message for them to return my call to our office.

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC section=9 degrees. I placed the unit in diagnostics and tested the ice maker in test 56 and found no error codes. Tested in test 57 and the ice maker harvested as designed. I tested the fill tube in test 45 and it filled the tray. Tested the emitter/receiver boards in test 15 and it passed. I tested the ice maker thermistor and fan and both passed. While testing, I found the UI not signaling when I pressed on the keys. I advised the customer that the UI is possible in the beginning stages of failure. Customer advised that they have been in and out of the freezer section getting ice packs frequently. I advised that opening and closing the freezer door could impact the ice maker as the temperature in the freezer will get too high and the ice maker wont harvest. I recommended they keep the unit doors closed as long as possible and monitor the unit. I explained the disclaimer from management regarding the issues weve been experiencing with his unit and no repairs have solved the issues.

"Arrived onsite to repair stuck button error. Verified balance and proceeded to repair. Tested unit and set up under correct model programming. Unit is now operating as designed.

"F5E1 stored in memory and I cleared for testing. I removed the drain line assembly and inspected all connections. I found a piece of clear plastic within the check valve area of the drain line and removed it, but there was also other debris wrapped around the check valve flap that could not be excised and/or removed and I replaced the line. Operational test good, no leaks observed during service.

"Arrived on site for wine cooler, inspected unit and work area. Unit was not cooling. I found the compressor operating and humming. Unit will need a sealed system.

"Arrived onsite and found unit operating with squealing idler pulley. Completed repair using repair kit parts. Unit is now operating as designed. Advised customer on repair, all checks good.

Arrived onsite and found idler pulley squealing very loudly. Completed repair and tested. All checks good. Advised customer on repair.

Arrived onsite for a wall oven that will not power on. I found the thermal fuse blown. I bypassed the thermal fuse to test the oven and found the upper blower motor locked up.

"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised the unit is leaking at the back. I found the cold water inlet hose was leaking. I removed the hose and found it with rust in the inside. I advised the customer the hoses would need to be replaced.

Arrived on site to test unit for right rear burner not igniting. Test unit and found clogged burner head. Cleaned burner head test unit and unit test good job compelled.

"Arrived on site to replace previously diagnosed console, replaced console and pre heated oven to 350, unit is running as designed, job complete"

"Arrived on site to test unit for dispenser not opening during wash, tested unit found dispenser responding, replaced part and tested, unit is now running as designed

"Arrived on site to test unit for not spinning clothes out, tested u it found no error codes present, gear case has no signs of failure inspected tub and found it has excessive movement on shaft failed hub, attempted to remove wash plate but it is completely ceased on, added PB blaster and attempted to break loose with no success, not to cause further damage to unit, stated to customer that it needs to be broken out and that could cause potential gear case damage customer does not want to proceed with repair

Arrived onsite and found unit operating with new noise after install. Customer pointed out the sound of the movement of the cabinet air baffle opening at the beginning of a heat cycle and closing at the end and had not had the noise on their last microwave. Explained the cause of the noise and the reason it is normal and good for insulating the airflow. All checks good.

Arrived onsite for a dryer not heating. I found one side of the dual coil open and the coil swelled up. I installed a coil kit and tested the dryer. The dryer is working as designed. Call complete.

Arrived onsite for a microwave that will not start half the time. I found the secondary door switch on the left side not closing most of the time when the door is shut. I replaced the interlock and tested with the customer multiple times. The microwave is working as designed. Call complete.

"Arrived on site to replace previously diagnosed door gaskets,freezer bin and silicone, replaced and molded gaskets, some spots were popping out so added silicone behind to secure it properly, filled all gaps with silicone and replaced freezer bin, unit is now functioning as designed, job complete"

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was FC only getting down to 14? on his thermometer. I installed my meter with thermal coupler and retrieved temps in FC -3 RC 36?. No defrost issues present, unit is cooling to specs and no leaks where observed during service. Job completed."

"WCG97US6HS00 Arrived to inspect flame out on middle burner. I verified the unit had he issue of the flame going out when adjusted from the low simmer to main burner section, when moved slowly. I removed and replaced the dual valve and tested. No gas leaks detected during service."

"WCG97US6HS00 Arrived to inspect incorrect flames in center burner. I found the center burner low flame height required adjustment. I advised the customer the adjustment in this particular model does not create a big difference, but after the adjustment, the customer was satisfied with the results. Operational test good, no gas leaks detected during service."

"KRFF507HPS01 Arrived to inspect no ice. The ice maker fascia had sliver sized pieces of ice, usually associated with restricted water flow, however test mode 45 showed an expected and complete fill. Error mode showed E5 and I tested the thermistor, which was within 1% of the actual ice maker mold temperature, verified via thermography. The voltage line was also well within expected value and test 57 passes and operated as expected. Due to the erratic nature of the issue, I removed and replaced the ice maker and re-tested. The unit showed E0 and I advised the customer to contact us if issues persist. All functions were present and the ice maker filled as designed. No leaks observed during service."

Arrived on site. Replaced fresh food door and side panel ui tested door operation unit working as designed. Ran icemaker test all passed.

Arrived onsite for washer making noise. On inspection I but the unit in diagnostics mode and it had a rubbing noise during agitation cycle and spin cycle. I flipped and the pulley cover was not installed and the pulley was rubbing on it I also noticed the belt was all the way up rubbing on the motor case. I fixed the belt and I assume the customer if the company but a new gear case in. He said he pretty sure they put a gear case. Knowing I calibrated the unit and then ran it diagnostics mode and the rubbing noise was gone. I then put 2 small blankets in the unit and ran the rinse and spin to see if it would make any other noise. Had no issue. I think the other company never calibrated the unit and it was making a grinding noise when going from agitate and spin cycle. After calibration it never made the noise again. The unit is operating as designed. No water leaks detected during service.

"Arrived on site for no cool. Removed evaporator cover found uv dye at lockring connection,removed connection added sleeve brazed new connection,installed a new drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

"Arrived on site for thin to no ice. Ran diagnostics weak water flow from valve,recirculating pump powered on externally drain pump drained water replaced defective water valve ran water with new valve good water flow"

"Arrived on site for hollow ice cubes,icemaker working hollow cubes advised customer to replace water filter"

Arrived on site for water filter door does not latch. Upon arrival inspected unit and cover is not latching to bracket. Replaced cover WP67006331 and bracket 67006325. Unit is operating as designed. Job complete

Arrived on site to install previously ordered parts. Replaced right rear and right front infinity switches. Test unit and unit is operating as designed. Job complete

Arrived on site for icemaker leaking. Inspected unit and work area. Found that the ice container was broken. I replaced the container and tested. Unit is now working properly. No leaks where observed during service. Job completed.

"Arrived on site for washer, inspected unit and work area. I re-diagnosed unit and found no oil leak from gearcase. Cam and belt did need to be replaced because it was lose and got damaged. The shaking and noise is normal and I instructed the customer about the noise is the drain hose taping in the back when in spin. The oil that previous tech was seeing is actually grease that comes to lube the bearing and its on all new ones as well. See pictures on SD of no oil."

Arrived on site for unit moving. Upon arrival ran diagnostics and there are no saved error codes. found front right leveling foot is out of adjustment causing unit to wobble. Reset foot and test unit by running a diagnostics spin cycle. Unit is operating as designed.

Arrived on site for unit not washing. Upon arrival test unit and unit fills but does not wash. Motor only pulsates. Need to replace sump and motor. Replaced sump and motor W11025157. Test unit and unit operates correctly. No leaks present at this time. Job complete

Arrived onsite to replace faulty right side refrigerator door seal. Replaced seal. Unit is now sealing and cooling properly. Job complete

Arrived onsite for unit not draining. Upon arrival inspected unit. Found failed drain pump. Replaced pump. Tested unit and unit is functioning properly. Job complete

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the convection fan again and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site and inspected dryer and found it will power on but motor will not turn, removed dryer top and lifted belt and motor engaged, disassemble dryer and found idler wheel has failed, took pictures. After replacing idler and reassembling sent a short video of dryer running properly toKB/service management. Vent to the exterior is showing restricted on airflow meter. Recommended that it be cleared/cleaned before dryer is used again , job complete"

"Arrived on site and found new homeowner said during their walk-through builder started dishwasher and within 10 seconds her something they didnt like and said there was an issue. Started dishwasher and drain pump is running properly, it filled correctly and began washing did not find any issues. Canceled dishwasher cycle water drained out and restarted and again no excessive noise no issues. Builder may have heard drain pump running dry or possibly initial water fill was valve running dry. Dishwasher is operating as intended, Documented no issues found with tech line. 7736547555"

Arrived on site to test unit for door making noise. Found door hitting kickplate. Secured kickplate test unit and unit test good job complete.

Arrived on site to test unit for unit not working. Test unit and found and control board. Replaced board test unit and unit test good. Job complete.

Arrived on site to test unit for F2E1 error. Replaced board test unit and unit pre heated to 350? job complete.

Arrived on site to test unit for humming noise. Test unit and turned unit on to heat and found humming sound normal coming from magnetron. Job complete

Arrived on site for washer making a loud noise. Upon arrival on firmed sound failure but found no errors in diagnostics.found cold side of inlet valve failing to open properly with 120v applied and proper water pressure and creating a loud screech. Also found during spin and agitation that the belt was loose and not grabbing cam properly with empty tub. Replaced inlet valve and belt. Reassembled and tested unit. Found no leaks and washer working as designed. Call complete

"Arrived on site for washer needing previously diagnosed bezel, and tub ring. Upon arrival reconfirmed issue and installed both parts. Reassembled unit and found it working as designed. Call complete"

"Arrived on site to follow up on washer banging and making noise. Found gearcase seals blown out and water had leaked into the rotor / Clutch assembly. Replaced gearcase, rotor, slider and clutch. Tested unit and verified all working as designed. Repair completed."

"Arrived on site for range p, inspected unit and work area. Customers complaint was unit not keeping time. Unit is not connected to WiFi and I instructed the customer on how to connect. Unit is operating as designed. No leaks where observed during service. Job completed."

"Arrived on site and found wire harness to drain pump is broken, repaired wires and it will now complete a diagnostic cycle, job complete"

"Arrived on site for washer, inspected unit and work area. Customers complaint was unit not spinning clothes out all the way. Tested unit and found the belt stretched and making noises. Inspected the gear case and found no oil leaking. Replaced cam and belt and calibrated. Unit is now operating as designed. No leaks where observed during service. Job completed."

"Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the vent pipe. I tested the machine and there were no other water leaks present at the time of service. The customer stated he thought the unit had a control issue because the time for the normal/regular cycle used to be less than an hour but now its like an hour and a half long. I showed the customer that the steam selection had been turned on in that cycle and this cause the added time. I turned steam off and it showed a 55 minute cycle. I explained that whatever options are selected for a cycle, after start is selected the machine will default to those same options the next time that cycle is run. All is working as designed. Call complete."

"Arrived onsite for sealed system repair. Confirmed failed compressor. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is running. Notified customer to give 24-48 hrs for unit to stabilize and maintain temperature. Job complete"

Arrived on site to diagnose range throwing F2E1 error. Foind 2 unresponsive buttons on the control. Replaced control and retested. Found all buttons responsive on new control. Repair completed.

"Arrived on site for freezer making a loud noise while running. Upon arrival couldnt confirmed exact sound but was able to inspect and find drier rubbing/vibrating against discharge line of compressor. I added sound pads around drier and discharge line to dampen down vibrations, informed customer to notify us if issue returned. Call complete"

"Add on site for a washing machine that is not starting cycles and is flashing at them. Inspected unit and work area. The customer plugged in in in in the unit began to drain flashing an F9 E1 (long drain) error code. I attempted to clear the code, but the unit still stuck in a drain even though I know water was at the bottom of the tub. Unplug the unit again and found the unit finally quit. Attempted to start a cycle on the unit went straight into a drain and started flashing the F9 E1 error code again. I checked the pressure hose for any obstructions are blockage in the tube and found the tube operating as designed. Replaced the control and tested the unit. The unit began to work and operate as designed. Call complete."

"Arrived on site and inspected dryer and found it is heating properly but there is no airflow, dryer vent exit wall immediately behind dryer, remove vent hose and found it is clogged with lint. Removed all lint and after reassembling vent hose dryer is working properly, job complete"

"Arrived on site and inspected dryer and found no power at terminal block. Customer has just moved into this house and dryer has never worked. Inspected breaker panel in garage and found dryer breaker is off. After resetting breaker dryer is now running, heat is good, and airflow is showing good on airflow meter. Builder may have left breaker off or there might be AFCI nuisance tripping on this breaker. Explained both possibilities to new homeowner, job complete"

"Arrived on site to inspect refrigerator ice maker not dispensing. Upon further inspection, I found the ice bin full of ice and I attempted to dispense cubed and crushed ice and the unit failed and was very loud. I found a rag that had gotten caught in the separator arm and solenoid (photo). I attempted to remove the rag but it kept tearing as I pulled on it. Using my steamer, I sprayed the steam on the rag and loosened it up and was able to remove the ice bin and then removed the remaining pieces of the rag. I placed the ice bin back in its space and tested and the unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator freezing items in the fresh foods section. Upon further inspection, I checked the temp settings and found the RC=40 and FC=0. Tested temps in the RC=38/39 degrees and FC=6 degrees. I found food items up against the left side wall closest to freezer section and blocking the airflow at the back wall (photos). I tested the thermistors and all are within range and getting proper voltage. I made recommendations for use and care and food item placement. No repairs needed at this time and No water leaks observed during service, job completed"

Arrived onsite and found long drain f9 error. Advised customer on findings and cleared drain to repair. Advised customer on repair. No parts needed. All checks good.

"Arrived onsite for unit scraping. Replaced heating element, rear bulkhead, heater duct and rear drum seal. Reassembled and tested. Unit started fine but about 3-5 minutes into the cycle the unit began scraping again. Called techline. Derek SR#7736546030. Notified tech of work done. Tech did not have recommendations at this time and referred to engineering. Emailed techline videos of issues. Engineering will respond within 3-5 business days."

Arrived on site for error codes and stys locked. Upon arrival ran diagnostics and got error code F9-E1 long drain. Ran loads test to force drain and drain pump is making a grinding sound. Need to replace drain pump. Replaced drain pump and test unit. Unit is operating as designed. No leaks present at this time. Job complete

Arrived on site for not cooling. Upon arrival customer stated that unit was not installed correctly and has used shims to level unit. Took pic of shims and slight floor damage and uploaded to SD. Upon arrival inspected unit and entire evaporator is covered in ice. Ran diagnostics and forced heaters. Heater is not energizing. Removed all ice with blower and steamer. Found harness was not secured to heater. Secured connections and test heater. Heater is receiving 120 from control. Is pulling correct amperage and has correct resistance. Unit is operating as designed. Job complete

Arrived on site to diagnose refrigerator with lights out and some noise coming from it. I inspected the unit and found 2 lights out under the icemaker. Replaced both lights. Found the noise the customer was experiencing was damper gear noise. Noise is consistent with most other dampers and is not affecting operation. Unit working as designed at this time. Repair completed.

Arrived on site to replace bin switch. Replaced switch and disabled solid pack setting. Tested unit and confirmed all working as designed. Repair completed.

Arrived onsite for a dishwasher to replace previous diagnosed parts. I replaced the harness and found where the harness had gotten hot at the over fill switch. I replaced the switch and the control. Before starting the machine I saw where the installers used Teflon tape between the hose fitting and the fill valve. I removed the valve and found Teflon tape in it. I replaced the fill valve. I tested the machine in diagnostics and it completed the cycle and works as designed. There were no water leaks present at the time of service. Call complete.

"Arrived on site for microwave, inspected unit and work area. Customers complaint was vent hood not turning off. Tested and found it not working correctly. Replaced control and ui. Tested and its now operational good."

"Arrived onsite for refrigerator not cooling properly, found seal not contacting frame which had allowed frost build up in air channel. Corrected alignment and verified normal operation. Advised maintenance on findings. Al checks good."

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit making fan noises. Retrieved temps in FC 05? and RC 37?. Tested the fans and damper and fount that the damper was bad and making clunking noises. Replaced damper and ran test 3 and unit is now operating as designed. No leaks where observed during service. Job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the cabinet being badly damaged on the left side and the belt fraying, I removed and replaced the cabinet and transferred all parts from the old cabinet to the new. Installed a new belt and reassembled the unit and tested. Unit is operating as designed. No lint observed during service, job completed. No one available to sign for receipt."

Arrived onsite for water leak in the front left corner. Gain access to the bottom of the unit and saw water marks on the front of the unit. I replaced the dispenser and wiped the water marks off so if it happens again we can pin point where the water is leaking from. No water leaks detected during service.

Arrived on site to test unit for fan making loud noise. Test unit and found fan blades hitting tape around flap. Secured tape test unit and unit test good job complete.

Arrived on site to test unit for light not working. Test unit and found and light bulb. Replaced bulb test unit and unit test good job compete

"Arrived on site ,replaced control board . Ran test heat . Fan is running during the heating cycle now . Job complete"

"Arrived on site ,replaced vent ,gasket and cover . Ran diagnostics. Door in vent is closing during wash . No water leaks detected at this time . Job complete"

"Arrived on site , replaced both 3rd rails . Ran test wash all checked normal. No water leaks detected at this time"

"Arrived on site to test unit for not completing cycles properly and water leaking. Found unit was not draining properly. Also found top center nozzle was not outputting any water. Found drain hose was excessively inserted in to drain pipe(about 30 inches). Cut hose back to recommended length per installation instructions, and leveled unit. Unit working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for no ice dispensing. Found motor and yoke threads were stripped/damaged. Replaced yoke and motor, unit now working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for not washing properly. Found error f4e3(motor not engaging). Verified motor receiving proper voltage. Replaced sump assembly, unit working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for not washing. Found error f4e3(motor not engaging). Cleared error and verified motor receiving proper voltage. Replaced sump and motor, unit now working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for center burner flame issue and consistently clicking after ignited. Found wrong burner cap was installed. Swapped cap from center with RF burner, unit now working as designed. Job complete."

"Arrived on site to test unit for no heat, tested unit found shorted cutoffs, replaced cutoffs and thermostat, unit is now heating,ran vent test and it passed, job completed"

"Arrived on site to test unit for freezing food in RC, tested unit found diffuser is functioning properly but items are frozen, found excessive gaps between liner and cabinet, sealed in gaps and replaced control and thermistor as precautionary and advised customer to monitor, at this time job complete"

"Arrived on site to test unit for noise, tested unit found evaporator cap tube vibrating against evaporator cover, adjusted and assembled unit back together, noise is now gone, unit is running as designed, leveled unit, job complete"

"Arrived on site to test unit for not cooling, tested unit found evaporator completely frozen over with no signs of defrost heater engaging, defrost unit and replaced thermistor, harness and control, tested unit heater is now engaging, unit developed a good frost pattern, job complete"

"Arrived on site to test unit for not cooling, tested unit found evaporator completely frozen over with 2 inch of ice on the cover, defrost heater is not engaging inspected heater and found connection shorted, ordering heater with harness assembly, will need to replace heater, control, UI and thermistor on next visit,office to reschedule ; ordrng 1 W11650662 (Heater with harness assembly)"

Arrived on site for not heating. Upon arrival test unit and is not heating.Ran vent test and air flow is poor for electric dryer.Checked polarity and is correct . Checked heating circuit and found thermostat is OL. All other components are good. Replaced thermostat and test unit . Unit is now heating correctly. Recommend that customer have vent cleaned to improve drying and further issues with thermostat. Unit is operating as designed Job complete ; O-emld tckt

"John site for a refrigerator that is not cooling. Inspected unit and works area. Customer advised that both sides of increase in temperature, but it has remained cold in the lower portion of the freezer. Did confirm the customers complaint and found a defrost issue in the freezer section. Gained access to the control and checked resistance through the defrost sensor. Found it registering 48.7 k ohms of resistance (under -30?F temperature) indicating a failed thermistor. I check the heater and fan proper resistance. I did not have a thermistor on hand so will order the evaporator thermistor. Replaced the control and rescheduled the customer ; ordrng 1 WPW10384183 (Evap thermistor)"

Arrived onsite for erratic behavior. Control beeping and the heater stayed on one time. Unit is operating properly at time of service. Reset unit and advised that ongoing issue would warrant a control replacement. ordrng 1 WD21X22276 (Control)

Arrived on site to test unit for no ice production. Found icemaker continuously running and not stopping. Recommend ice maker replacement. Customer stated she would contact when wanting to move forward with repair.

Arrived onsite for not washing. Tested and found wash motor will not energize. Ordering sump and motor to repair. Office to reschedule. All else checks good. ; ordrng 1 W11025157 (Sump and motor)

"Arrived onsite for previously diagnosed parts. On inspection I tested the cap, magnetron and transformer. I then put the new fuse in and plugged it in and the fuse blew again. I then tested the door switches and the monitors switches and they were good I pulled the magnetron out in did a physical check to see if there was any burnt spot on it and in the wave guide. They both looked good. Informed the customers that we will be in contact with them next week.; O-emld tckt"

"WRS325SDHZ08 Arrived to inspect interior light issue and cooling in RC. I found the RC door switch had failed and required replacement. The damper appeared to work as designed and all other functions were present. I am suspicious the issue was wholly due to the switch, both electrical and preventing full door closure and we will need to instal the replacement prior to any other parts. No leaks observed during service. ; ordrng 1 W11123941 (Light Switch, RC) and 1 W11645127 (Diffuser)"

"Arrived on site for no cool. Removed evaporator cover found traces of oil on fresh food evaporator,ran test 4,during test 4-4 some frost forming then can hear moisture freeze exiting cap tube. Ordering a new evaporator,compressor,drier and 3 way valve. ; ordrng 1 W11505166 (Evaporator) and 1 W10779331 (Compressor) and 1 W11590197 (3 way valve) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 WPW10239732 (Frz evap) and 1 Nitrogen (Nitrogen)"

Arrived on site to diagnose refrigerator that is leaking water in the RC. Found water puddled under the deli drawers. Traced water back to a crack in the reservoir. Ordering new reservoir to resolve. Office to schedule SOP part. ; ordrng 1 W11566768 (Reservoir)

Arrived on site for washer not spinning out load . Ran diagnostics for wl sensor error . Ran test wash and unit timed out in spin cycle and kicked pump on . Ordering Control and lower harness if needed . No water leaks detected at this time. Call to set return ; ordrng 1 W11643701 (Harness) and 1 W11513246 (Control)

Arrived on site for noisy washer . Ran diagnostics and got secondary wash motor error . Ran test wash motor was sounding off . Ordering sump and motor . No water leaks detected at this time. Call to set return ; ordrng 1 W11416362 (Sump motor)

Arrived on site to test unit for unit sparking. Found unit sparking from support due to rack. Called Techline and will replaced support and touch up the paint. Office to reschedule SR#7736549234; ordrng 1 W10840759 (Support) and 1 Graytouchuppaint (Gray touch up paint)