We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Manor, TX 78724
Scott
Job Details:
09/19/2023
"Arrived on site for fridge not cooling properly . Found frost built up on door liner and air Chanel frozen over . Steamed unit out . Tested defrost heater ,thermistor. All checked normal. Advise on making sure door storage doesnt interfere with door closure. No water leaks detected at this time. Job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near McQueeney, TX 78123
Joe Z
Job Details:
09/19/2023
Arrived on site for icemaker leak and causes ice to clump together. Upon arrival ran FC temperature checks using thermocouple and getting correct temperatures . Inspected unit and is unleveled and leaning forward causing icemaker to sit crookedly causing water to spill over and freeze bottom of container. Leveled unit and ran fill test. Unit filled correctly without leaking.Test icemaker and is not leaking water from fill tube. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Elgin, TX 78621
Scott
Job Details:
09/19/2023
Arrived on site for fridge not making ice . Found wrong ice maker kit installed. Replaced IM . Unit is harvesting normally now . Job complete no water leaks detected at this time
We serviced a
WHIRLPOOL OVEN
Model AER6303MMS0
Near Seguin, TX 78155
Joe Z
Job Details:
09/19/2023
"Arrived on site for oven not heating correctly. Upon arrival test oven by preheating to 350 using thermocouple. Unit preheated to 394 on thermocouple and began heat cycling. Got average of 333 on the low and average of 366 on the high , averaging 349.5 at cooking temperature. Unit is operating as designed. I believe incorrect thermometer is being used. Cannot use dial type or infrared type thermometers. Only thermocouple can be used.job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Pflugerville, TX 78660
Lou
Job Details:
09/19/2023
"Arrived on site to inspect washer off balance. Upon further inspection, I placed the unit is diagnostics showing no error codes. Continued with testing and the unit operated as designed until spin mode and the unit began to shake vigorously and the tub ring was banging on top panel and sides. I raised the top panel and found the tub ring damaged and the basket is off on spinning. When I pushed down on the tub assembly and let it go, the tub came back up but pulled towards the front of the unit. I am ordering the tub ring and returning tech to replace the gearcase, cam, suspension rods and tub ring. No water leaks observed during service and office to schedule return service. ; ordrng 1 W11550886 (Tub ring) and 1 W11428524 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Waco, TX 76708
Jonathan M
Job Details:
09/19/2023
Arrived on site for a washing machine that is going off balance. Inspected unit and work area. Checked underneath and did not find any issue with oil leaks of any kind. I ran the unit through diagnostics and found an F0 E5 (off balance load). Found the unit sitting on level with the tub leaning against the front and left cabinet. Adjust the feet to level out the washer. Tested the suspension and found suspension was shot. Replaced the suspension and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Seguin, TX 78155
Joe Z
Job Details:
09/19/2023
Arrived on site for unit not powering on. Upon arrival checked breaker and is good. Found no power at junction box. Ran extension cord to a different circuit. Unit operates as designed. Customer will have supply power repaired. Job complete
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Killeen, TX 76549
Tyler
Job Details:
09/19/2023
Arrived on site for dryer not turning off and timer never rotating around. Upon arrival confirmed failure. Found stable power 240 vac. Found no drops in voltage. Found timer motor had broken pin connector and replaced timer. Found 7nit could dry as designed and timer stop when needed. Unit workin* as designed. Call complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near New Braunfels, TX 78130
Andrew
Job Details:
09/19/2023
Arrived on site to test unit for no power. Found unit not wired correctly. Unit now working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near New Braunfels, TX 78132
Andrew
Job Details:
09/19/2023
Arrived on site to test unit for shutting down in middle of dry cycles and getting hot. Found error f2e1. Replaced control and thermistor. Unit currently working as designed. Element now cycling properly. Ventilation is good and clear. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Kyle, TX 78640
Matthew
Job Details:
09/19/2023
"Arrived onsite for sealed system failure. Upon arrival inspected unit. Found odor coming from unit. Found oil in drip tray in compressor compartment. Called tech line for assistance. Spoke to Joe- SR#7737356556. Tech suggests oil coming from leak in evaporator and dripping down into the drip tray. Sent pics. Tech recommended replacing compressor, evaporator and dryer, also flushing system with nitrogen. Replaced all components as directed. Pulled vacuum and held. Charged per spec. Pressure at 3/145psi frost pattern developed and unit is cooling. Customer will monitor temperature over 24-48hrs. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Elgin, TX 78621
Scott
Job Details:
09/19/2023
Arrived on site for low setting on burner is too high on the flame . Adjusted valve . Flame is normal. No gas leaks detected at the time of visit . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78754
Scott
Job Details:
09/19/2023
Arrived on site for ice maker leaking . Found fill tube too small and water missing fill cup. Replaced plastic extension tube . Ran harvest all checked normal. No water leaks detected at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near China Spring, TX 76633
Jonathan M
Job Details:
09/19/2023
"Arrived on site for a dishwasher that is still leaking during operation. Inspected unit and work area. The customer advised of the unit only seems to leak around 15 to 20 minutes into the cycle at the door and then will not leak again there after. Checked the unit and checked all the spray arms. Found several of the spray arms with stuff clogged in the spring arm, potentially causing uneven spray patterns. Ordering the upper and lower spray arms and rescheduled the customer to 9/26.; ordrng 1 W10837249 (Lower spray arm) and 1 WPW10327455 (3rd level spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Florence, TX 76527
David Z
Job Details:
09/19/2023
Arrived on site to install new freezer door due to dented door from transport. Replaced door as verified good seal. Badge was not listed in the parts breakdown. Ordering a badge to install on door. Office to schedule when we can run by and throw this on. ; ordrng 1 W10839793 (Badge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Pflugerville, TX 78660
Lou
Job Details:
09/19/2023
"Arrived on site to inspect refrigerator noises. Upon further inspection, the tenant advised that when they get water or open the doors, the unit gets very loud. Tested the water dispenser and the unit operated as designed with no abnormal noises. I pulled the unit out and it began to make a loud vibrating/rattling noise. I was able to pinpoint the noise to the condenser coil at the bottom front of the unit. I found the cushion in between the coil and bracket was crushed. I placed a pad in between the coil and bracket and the noise stopped. Placed the unit back in its space and leveled the unit and it began to make the noise again. Pulled the unit out and removed the back panel to find the cushion between the condenser coils and bracket at the back of the unit was missing. I placed a pad in between the coils and bracket on both sides and the noise stopped. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX305ESS2
Near Austin, TX 78738
Luis
Job Details:
09/19/2023
"Arrived on site. Ran diagnostics diagnosed a defective recirculating pump,replaced pump ran diagnostics all test passed."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Harker Heights, TX 76548
Tyler
Job Details:
09/19/2023
"Arrived on-site for washer not starting cycles. Upon arrival Found f0E9 in diagnostics but found no evidence of suspension failures, gearcase oil, and customer hadnt noticed unit randomly stopping mid cycle. Found replaced control and tested unit. Found washer working as designed with no leaks.call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bartlett, TX 76511
Gerry C
Job Details:
09/19/2023
WTW4816FW3 Arrived to install previously diagnosed and ordered parts. I removed and replaced the control and found the original door lock had failed and replaced it. The unit regained full operation and I calibrated and tested. No leaks observed during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS00
Near New Braunfels, TX 78132
Andrew
Job Details:
09/19/2023
Arrived on site and replaced previously diagnosed full tube. Applied permagum to seal tube entering cabinet. Ice maker completed harvest with no issues. Ice maker now filling as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Buda, TX 78610
Matthew
Job Details:
09/19/2023
Arrived onsite for unit making vibrating sounds. Upon arrival inspected unit. Found noise was From unit not being leveled and the condenser vibrating against the floor base when the compressor was running. Leveled unit and noise stoped. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Jarrell, TX 76537
Gerry C
Job Details:
09/19/2023
"WRS315SDHM08 Arrived to inspect cooling issue. I found the unit cooling, but the evaporator was completely frozen and airflow was stopped. I found the defrost element wiring incorrectly routed and normal evap icing had forced the connector apart, rendering the element inoperative. I was able to correct the connector issue and correctly routed the wiring. I removed the ice from the evaporator and tested. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78738
Luis
Job Details:
09/19/2023
"Arrived on site for cooling complaint. Found evaporator incased in ice,removed cover defrosted evaporator found loose connection from brown power lead entering harness connection to heater,replaced defective heater assembly and thermistor."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Jarrell, TX 76537
David Z
Job Details:
09/19/2023
"Arrived on site to diagnose microwave with possible burn spot inside the cavity. Examined cavity and found 1 small (1') brown streak on the back of the cavity. This was not a burn mark and appears as something rubbed the cavity. I used some cavity paint and coveeed it up. Unit is working as designed, and there is no sparking or anything similar. Call findings in to safety. Repair completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Killeen, TX 76543
Tyler
Job Details:
09/19/2023
Arrived on site for refrigerator not maki g ice in fc. Upon arrival found inlet valve and ice maker working but fill line had frozen over. Found heater on tube starting to break down and replaced fill tube asm. Retested unit and found ice maker filling as designed with no leaks. Informed customer to give unit 24 hrs to stabilize temps. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Belton, TX 76513
Jonathan M
Job Details:
09/19/2023
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the diffuser and tested the unit. The unit begin to work and operate as designed with no abnormal sounds. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78759
Kimo
Job Details:
09/19/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed the harness and then control and tested the unit in quick wash cycle and found unit operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Pflugerville, TX 78664
Lou
Job Details:
09/19/2023
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the upper oven outer door glass and tested. Unit is operating as designed. Job completed."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Austin, TX 78717
Paul
Job Details:
09/19/2023
Arrived onsite for a microwave/oven combo to replace the previous diagnosed parts. I found both of the supports in the box broken. Ordering W10909479 support. Office to RS.; ordrng 1 W10909479 (Support)
We serviced a
MAYTAG MICROWAVE
Model MMV4207JZ00
Near Austin, TX 78724
Leonardo
Job Details:
09/19/2023
Arrived on site to test unit for loud blower fan. Removed unit to check blower. Could not find anything broken on blower but it was not turning straight. Replaced blower motor test unit and unit test good job complete normal noise after replacing blower. Still sounds about the same.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78701
Leonardo
Job Details:
09/19/2023
"Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Found new motor damaged, will order new motor office to reschedule ; ordrng 1 W11665769 (Sump and motor)"
We serviced a
WHIRLPOOL OVEN
Model AGR5330BAB3
Near San Marcos, TX 78666
Andrew
Job Details:
09/19/2023
Arrived on site to test unit for getting too hot and tripping breaker. Found unit reached 473 degrees on preheat when set to 350. Recommend replacing control and oven sensor. Scheduled for 9/29. ; ordrng 1 WPW10556708 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braunfels, TX 78130
Andrew
Job Details:
09/19/2023
Arrived on site to test unit for water too hot. Found water lines were crossed. Corrected lines and unit now working as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Salado, TX 76571
David Z
Job Details:
09/19/2023
Arrived on site to install deflector on double oven vent. Removed vent and added deflector piece per instructions. Verified proper fitment. Repair completed.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near China Spring, TX 76633
Jonathan M
Job Details:
09/19/2023
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the in-line filter and drain pump and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Tested the unit several times, and was able to fill, recirculate, and drain as designed. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Maxwell, TX 78656
Joe Z
Job Details:
09/19/2023
"Arrived on site for fan not operating. Upon arrival, test unit and blower motor is not responding. Removed unit from cabinet. Upon removal found mounting bracket is not secured to wall. Uploaded picture to SD. Inspected unit and found harness to blower is not connected. Secured connection and test unit. Unit is operating as designed. Customer wanted me to leave unit on countertop and will notify the builder of installation issue. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Leander, TX 78641
Maurice R
Job Details:
09/19/2023
"Arrived onsite for dishwasher leaking. On inspection during the diagnostic test the drain pump started leaking. Turn unit off and replaced the drain pump, started the diagnostic test over and there were no leaks detected during the service with new pump."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78750
Paul
Job Details:
09/19/2023
Arrived onsite for a refrigerator not making ice. The customer stated it is erratic. It hadnt made ice for six days and I found a batch that had harvested in the bucket before we arrived. I tested the icemaker and all functions were working as designed. I found where a cube had stuck to the bale arm and caused the issue. I found a bunch of frost build up in the bucket and in the ice box housing caused by the ice door leaking warm air. I replaced the ice door with W11423781 ice door from truck stock. I removed all the frost and the piece of ice on the bale arm. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Belton, TX 76513
Jonathan M
Job Details:
09/19/2023
Arrived on site for a washing machine that wont lock the lead. Inspected unit and work area. Customer advise the lid dropped when he was trying to wash some clothes and the piece that goes into the latch assembly broke. Did confirm that the strike was broken. I replaced the strike and tested the unit. The unit began to work and operate as design. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Austin, TX 78731
Wesley
Job Details:
09/19/2023
Arrived onsite for LED on ui intermittently dropping lower lighting. Replaced unit ui. All checks good. Advised customer on repair. All checks good.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Copperas Cove, TX 76522
Tyler
Job Details:
09/19/2023
Arrived on site for washer not allowing lid to lock. Upon arrival confirmed failure and found strike broken. Installed new strike then tested unit. Found washer working as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78703
Scott
Job Details:
09/19/2023
"Arrived on site ,replaced basket ,verified holes in basket . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at this time.Job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Pflugerville, TX 78660
Kimo
Job Details:
09/19/2023
"Arrived onsite for a washer that will skip the wash cycle. Upon arrival I ran the unit and found the unit operating as designed except the drain pump seemed week. But the pump ohmed out within spec, I replace the pump and control and ran the unit and found that unit operating as designed. No leaks at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDMO2
Near Jarrell, TX 76537
Gerry C
Job Details:
09/19/2023
"WRT311FZDM02 Arrived to install previously diagnosed and ordered parts. I evacuated the system, noting a likely full charge and then removed and replaced the compressor, service port and dye drier. I vacuumed the system to 360 microns and then monitored for an additional 15 min. Holding vacuum, I charged the system and tested. The unit started cooling as designed. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Waco, TX 76711
Jonathan M
Job Details:
09/19/2023
"Arrived on site for a washing machine that is making abnormal sounds during operation. Inspected unit and work area. The customer advised that since they bought the machine, the unit has not worked properly and is not actually washing the clothes. I checked the agitator, and found the agitator extremely loose. went to lift up on the agitator and found it completely came off, even though the bolt was still inside. Checked the inner part of the agitator and found the spline was good, indicating the bolt had never been screwed down at the factory. I tightened the agitator bolt onto the driveshaft and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near San Marcos, TX 78666
Andrew
Job Details:
09/19/2023
Arrived on site to test unit for damaged FC gasket. Replaced gasket and formed with heatgun. Unit now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Harker Heights, TX 76548
Tyler
Job Details:
09/19/2023
Arrived on site for refrigerator not allowing right side rc door to activate lights when opened. Upon arrival confirmed failure and found right side door switch brown. Replaced switch and found lights working as designed and door registers when open/shut. call complete
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Kyle, TX 78640
Matthew
Job Details:
09/19/2023
Arrived onsite for unit shaking and walking. Upon arrival inspected unit. Found that Shipping bolts had not been removed during installation. Bolts had now been removed and tested. Unit is now functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cedar Park, TX 78613
Maurice R
Job Details:
09/19/2023
Arrived onsite for previously diagnosed parts. Dropped the ice bin off to the customer.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Austin, TX 78739
Leonardo
Job Details:
09/19/2023
Arrived on site to test unit for unit not drying. Test unit and found heating element working. Found customer not using rinse aid advised customer to use rinse aid for better drying cycle job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78730
Wesley
Job Details:
09/19/2023
Arrived onsite and found unit operating with failed cooling function. Compressor is running and condenser fan is running. But not forming ice and and only very little temp change on the first loop of the evap plate. Rework of the sealed system needed. Office to reschedule. PR/CB; ordrng 1 WPW10605286 (Compressor) and 1 W10843121 (Non uv drier) and 1 W10913906 (Access port) and 1 WPW10218037 (Evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Austin, TX 78751
Scott
Job Details:
09/19/2023
Arrived on site for fresh food door not closing properly . Removed doors and adjusted hinges and added washer to bottom hinge. Door closing better but still catching on in Ed liner . Ordering new door . Call to set return . No water leaks detected at this time ; ordrng 1 LW10803941 (Fresh food door ss)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78729
Kimo
Job Details:
09/19/2023
Arrived onsite for a washer that is making a noise when in spin. Upon inspection I found that the noise was there. I checked the cam and found that the teeth were broken off. I replaced the cam and tested the unit and found unit operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, TX 78753
Scott
Job Details:
09/19/2023
Arrived on site for fresh for light are half out . Found FZ lint module out . Replaced FZ light . All light are functioning normally now . No other issues found. No water leaks detected at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Austin, TX 78759
Kimo
Job Details:
09/19/2023
Arrived onsite to install previously ordered parts. Upon arrival I installed the new Icemaker and tested the unit and found unit operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near China Spring, TX 76633
Jonathan M
Job Details:
09/19/2023
"Arrived on site for a dishwasher that had a second rack fall. Inspected unit and work area. The customer advised that one of the stops they had had fallen and burnt itself on the element. They also explained that one of the wheels had popped off the side slide, but that they were able to pop that back on, and it has been working fine ever cents. I confirmed the customers complaints and found the slide. Perfectly operational and functional with no missing teeth or abnormality to the slide. Went ahead and replaced the end cap and tested the unit. The unit is working and operating as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS00
Near Manor, TX 78653
Leonardo
Job Details:
09/19/2023
Arrived on site to test unit for missed wired error. Check connection at junction all test good. Reset boards test unit and unit pre heated correctly job complete.
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS00
Near Manor, TX 78653
Leonardo
Job Details:
09/19/2023
Arrived on site to test unit for unit not turning on. Test unit and found shorted sensor not reading temp correctly so unit wont heat up. Replaced sensor test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Bartlett, TX 76511
Gerry C
Job Details:
09/19/2023
"MVWC416FW0 Arrived to inspect leak. I found the in,tech valve had plugged again and there were signs of water leaking. The inside of the chassis did not have fresh water on it and I did find the suspension was allowing the tub assembly to move vertically, likely allowing the water to splash out during the cycle. I advised the customer of my findings and they did not want to invest anymore into the unit due to age and cost of repair. Due to recent service, warranty applied. No leaks observed during service."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Manor, TX 78653
Leonardo
Job Details:
09/19/2023
Arrived on site to test unit for loud vent motor. Turned motor on to test and can hear motor grinding Replaced motor test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Georgetown, TX 78633
Gerry C
Job Details:
09/19/2023
"(SV) KDTE204KPS1 Not filling with water. On arrival found error code F7E2. Ran diagnostic test found during test unit would do emergency flood stage. Due to the machine having the three wire speed controlled motor, the unit sensed no rotation and immediately failed, similar to the overflow and inlet failures. I removed the motor and found that it was seized and internally corroded, due to lack of use and I replaced the assembly. The unit operated as designed and all functions were present. No leaks observed during service."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Pflugerville, TX 78660
Lou
Job Details:
09/19/2023
"Arrived on site to inspect dryer not working. Upon further inspection, I tested the unit and the motor would not turn. I tested voltage to the unit and inspected the harness at the terminal bleach and all is good. I disassembled,bled the unit and jumped the door switch and retested and the motor took a long time to turn over. I am ordering the motor and scheduled return service for 09/26/23. Unit left unplugged for safety and no lint observed during service.; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Leander, TX 78641
Maurice R
Job Details:
09/19/2023
Arrived onsite for ice machine not producing ice. Found that the cap on the water tray was very lose and allowing the water to drain before it could fill to capacity. The ice never goes in to production mode if there is not enough water in the tray. Tighten the cap and it made a slap of ice that was on the grid when I left and another slab of ice was being produced. No water leaks detected during service. Customer said that they closed on May 20 of 2023 on the house.
We serviced a
MAYTAG WASHER
Model MHW6630HC
Near Buda, TX 78610
Matthew
Job Details:
09/19/2023
"Arrived onsite for unit not draining properly. Upon arrival inspected unit. Put in diagnostics and found stored error codes for Long fill, long drain and oversuds. Ran test and confirmed draining issue. Disassembled and found obstruction on pump. Cleared obstruction and tested. Unit is now functioning properly. No leaks present at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Austin, TX 78739
Luis
Job Details:
09/18/2023
"Arrived on site. Found a defective freezer led module,per service pointer removed defective led module installed updated led module all leds working as designed. Autho S191AQ"
We serviced a
KITCHENAID FREEZER
Model KRFC704FPS04
Near Wimberley, TX 78676
Joe Z
Job Details:
09/18/2023
Arrived on site to call techline. Kept dropping call and could not resolve issue. Contacted service management for assistance. After series of test found P14 out put from rc and fc evaporator fans is the issue. Jc recommends ordering both fan motors. Ordering evap motor and fc motor. Both motors are part of evaporator covers. Office to reschedule ; ordrng 1 W11395558 (Rc Evaporator cover) and 1 W11394920 (Fc evaporator cover)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78738
Scott
Job Details:
09/18/2023
Arrived on site for unit not draining . Found unit draining but shutting down cause wash motor not operating. Ordering sump and motor . No water leaks detected at this time. Call to set return ; ordrng 1 W11416362 (Sump and motor)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Leander, TX 78645
Paul
Job Details:
09/18/2023
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I checked the mullion finding it working as designed and the gaskets are in good condition and sealing properly. The customer stated they defrosted the unit for two days and when they turned it on the unit slowly started getting warmer again. I found the RC evaporator completely incased in frost. I found the evaporator thermistor registering 77 degrees at the control. I could turn the RC defrost heater on but it would shut off immediately because the thermistor read 77 degrees. I defrosted the coil. I replaced the evaporator cover. I checked the resistance on the defrost heater finding it good. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Austin, TX 78737
Leonardo
Job Details:
09/18/2023
Arrived on site to test unit for normal button not working test unit and found normal button not working all other buttons are responding as designed. Called Techline and per Techline the want me to order console again as a customer complaint SR#7737139026 office to reschedule ; ordrng 1 W11622500 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Kyle, TX 78640
Joe Z
Job Details:
09/18/2023
Arrived on site for broken door switch. Upon arrival inspected unit and found door switch has failed. Replaced switch and test unit. Unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Temple, TX 76502
Jonathan M
Job Details:
09/18/2023
"Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised that their refrigerator icemaker has not made any ice in the last two weeks. I checked temperature on the unit and found the unit sitting at 0?F in the freezer and 38?F in the refrigerator section. I ran the unit through diagnostics and checked the ice level sensor, icebox fan, icemaker fill test, and ice maker harvest tests. All tests passed. I checked the icemaker error codes and found an E5 indicating a bad icemaker thermistor. Went to replace the icemaker and found the icemaker was an out of stock and PSP item. Ordering the correct icemaker and the office will need to contact the customer about a return date due to an out of stock in PSP item.; ordrng 1 W11658802 (RC ice maker)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Austin, TX 78747
Leonardo
Job Details:
09/18/2023
Arrived on site to test unit for oven to hot. Replaced sensor test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Nolanville, TX 76559
Tyler
Job Details:
09/18/2023
Arrived on site for refrigerator not making ice. Upon arrival confirmed failure. Found ice maker stuck in harvest position. Found no cooling issues. Replaced ice maker and tested unit. Found it harvest and fill as designed with no leaks. Informed customer to give it 3 days to fill bucket. Call complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Killeen, TX 76549
Tyler
Job Details:
09/18/2023
Spok to customer over the phone before arrival. Customer stated they tried canceling service a week prior and needed to diagnosis. No service preformed call complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Salado, TX 76571
Tyler
Job Details:
09/18/2023
"Arrived on sit,w for ice machine making a screeching noise during ice creation process. Upon arrival confirmed failure and pinpointed issue to the recirc pump causing noise and water level failures, replaced recirc pump and tested unit. Found no leaks and noise removed. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78749
Scott
Job Details:
09/18/2023
"Arrived on site for washer stopping mid cycle . Prior to visit customer had powered cycled unit and has been running loads every day . Ran diagnostics, no error codes . Unit passed test wash . Not able to find any faults or duplicate error . No water leaks detected at this time . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78737
Luis
Job Details:
09/18/2023
"Arrived on site for noise complaint. No odd noise from unit,removed cover adjusted tubing to compressor and condenser,power cycled unit reinstalled cover noise no odd noise only noise is compressor and fan which is normal operation"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Bastrop, TX 78602
Wesley
Job Details:
09/18/2023
Arrived onsite and replaced the control per the diagnosis. Unit is in good working order. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78737
Luis
Job Details:
09/18/2023
"Arrived on site. Replaced icemaker and ice container,ran harvest test passed no water during fill checked fill tube clear found no water to unit,advised customer to have R.O. System checked"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC1
Near Killeen, TX 76542
Tyler
Job Details:
09/18/2023
Arrived on site for dryer. Upon arrival customer answered door but stated they wanted to cancel service. No diagnosis preformed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Gatesville, TX 76528
Jonathan M
Job Details:
09/18/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the wash motor assembly and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Leander, TX 78641
Kimo
Job Details:
09/18/2023
Arrived onsite for a range oven that wont go past 140*. Upon arrival I tested the temp sensor and for the it was out of spec. I replaced it and tested the units and found that it need calibration which I did and found unit operating as designed.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS20
Near Mustang Ridge, TX 78610
Joe Z
Job Details:
09/18/2023
"Arrived on site for ui restarted by itself over and over. Upon arrival Power cycled unit. During WiFi connection and updated console screen began to scroll from power loss, WHIRLPOOL, time and date continuously. Need to replace console. Ordering console and returning with control. Office to reschedule ; ordrng 1 W11600321 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Round Rock, TX 78681
Maurice R
Job Details:
09/18/2023
"Arrived onsite for previously diagnosed parts. Installed new icemaker and heater, ran it through harvest and fill test and it passed both test. Informed the customer to dump the first 3 trays of ice and gave it 24 hrs to produce ice. No water leaks detected during service."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78752
Matthew
Job Details:
09/18/2023
Arrived onsite for unit not drying properly. Upon arrival inspected unit. Found blower wheel not turning properly. Found Fan blocked with debris not allowing adequate air flow. Removed debris and tested. Unit is functioning properly. Job complete
We serviced a
KITCHENAID OVEN
Model KOSE900HSS00
Near Blanco, TX 78606
Andrew
Job Details:
09/18/2023
6963-Arrived on site to test unit for console going out. Customer stated lights still worked but console was not responding. Tested unit at 350 for 30mins with no issues. Found console not responding properly. Recommend console and control replacement. Office to reschedule. ; ordrng 1 W11400283 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78717
Maurice R
Job Details:
09/18/2023
"Arrived onsite for dishwasher not draining. On arrival the customer said that water would appear in the unit after it finished a cycle. The water was not there at the end of the cycle it would show up a few hours later. I ran the unit in diagnostics mode, I could hear the water running at a point in the cycle that there should have been no more water going into the unit during the spraying cycle. With the info the the customer gave me I installed a new water inlet valve on the unit. Tested it no water detected during service."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Lockhart, TX 78644
Leonardo
Job Details:
09/18/2023
Arrived on site to replace tub gasket. Replaced tub gasket test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Marble Falls, TX 78654
Gerry C
Job Details:
09/18/2023
"MED7230HC3 Arrived to inspect noise. I found the unit was quiet until it heated up. Em oval of body panels and access to the blower assembly revealed the blower wheel was split on the outer ring and will require replacement. Office to order p/n WP697772 blower. Steam dryer, no leaks observed during service. ; schdld next appmnt for 9/22 FRI !"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Blanco, TX 78606
Andrew
Job Details:
09/18/2023
Arrived on site to test unit for leaking from front left corner. Found ice maker fill line was damaged and not allowing compression fitting to seal properly. Cut off damaged line and reattached to fitting. Tested unit and no longer leaking. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Austin, TX 78759
Maurice R
Job Details:
09/18/2023
Arrived onsite for washer with F5E2 error. On inspection the door would not latch in diagnostics mode. Replaced the latch and retested the unit. This time the door locked In diagnostic mode. The unit completed the diagnostics cycle. No water leaks detected during service.
We serviced a
GE REFRIGERATOR
Model DTS18ICSBRWW
Near Lakeway, TX 78734
Luis
Job Details:
09/18/2023
"Arrived on site for no cool and knocking noise. Diagnosed noise from compressor and future failure compressor is working at time of visit. Found evaporator incased in ice,advanced defrost cycle heater not powering on,defrosted evaporator found blown bimetal movement from bimetal heater powered on,installed new bimetal from truck stock at no charge."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Round Rock, TX 78681
Maurice R
Job Details:
09/18/2023
"Arrived onsite for dishwasher not working with error F8E4. On inspection found water in the overflow tray. Customer said that there was soap in on the floor. I open and a green colored soap, I looked at the dishwasher soap that he had and it was blue. I saw next to the sink a hand soap that was the same color as the soap on the door. Informed the customer of what I found and I vacuumed out the majority of the soap and stuck 1/3 cup of olive oil in the unit and ran a cycle. The majority of the soap is now gone. Told customer to run another 1/3 cup of oil if he sees a lot of soap appear in the bottom of the unit. No water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Dripping Springs, TX 78620
Leonardo
Job Details:
09/18/2023
Arrived on site spoke with customer and she wanted to reschedule. Reschedule for 10/2 ; schdld next appmnt for 10/2 MON !
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Leander, TX 78641
Kimo
Job Details:
09/18/2023
Arrived onsite for a top load washer that is making a noise when in use. Actual complete is that the unit will bang around when in spin cycle. Upon inspection I found that the unit was not leveled I corrected this by adjusting the leveling feet and then ran the unit with clothes in it as to simulate the conditions that the unit will be used under and found that the unit operated as designed no leaks
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBS1
Near Dripping Springs, TX 78620
Leonardo
Job Details:
09/18/2023
Arrived on site to test unit for unit not washing. Test unit and found no water going in to unit. Open water valve under sink got water in to unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Kyle, TX 78640
Joe Z
Job Details:
09/18/2023
"Arrived on site for having to power cycle unit often for unit to operate. Upon arrival ran diagnostics and got F2-E1 HMI stuck button , and F2-E2 HMI disconnected. Inspected connections and are good. Need to replace fascia. Office to reschedule ; ordrng 1 W11413566 (Fascia control panel)"
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Austin, TX 78738
Scott
Job Details:
09/18/2023
"Arrived on site , ran diagnostics. Couldnt duplicate issue . No gas leaks detected at this time . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Austin, TX 78749
Leonardo
Job Details:
09/18/2023
Arrived on site to test unit for no power. Test unit and found loose wire at junction. Secured wire test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78754
Matthew
Job Details:
09/18/2023
Arrived onsite for unit not draining properly. Upon arrival inspected unit. Found debris blocking impeller on pump from turning. Removed debris. Tested and unit is draining properly. Job complete