"Arrived on site to inspect cooktop flames orange. Upon further inspection, I tested the cooktop burners and found all burners flames were blue with an occasional orange flame. This is normal as the pipe dope or sealer for the unit has lines has gotten inside the line from the wall to the unit and is mixing with the gas. Unit is operating as designed. No gas leaks detected during service, job completed. Vacant home and no one available to sign for receipt."

"Arrived on site to inspect washer lid/top panel damage. Upon further inspection, I found the front right corner of the lid and top panel damaged and the unit not connected to the water source and not plugged in (photos). I removed and replaced the lid and top panel and connected the water hoses and plugged unit and tested. Unit is operating as designed. No water leaks observed during service, job completed. No one on site to sign for receipt."

Arrived onsite for dishwasher not dispensing soap. On inspection during the diagnostic test the soap dispenser did not open. Installed new dispenser and now the dispenser opens during the diagnostic test. The unit is operating as designed and no water leaks due during testing.

Arrived on site of massage parlor. Customer says that every towel they wash ends up having a hole. No failures found. On arrival customer had a load of rags and towels in quick wash. Advised customer warranty does not cover units in commercial business. Call complete.

Arrived onsite and found unit with unresponsive console. Reset unit with power cycle and checked for error codes. No error codes and unit is now responsive and operating as designed. All checks good.

Arrived onsite for no dispensing function and found noisy dispenser motor but no motion and found unit operating with failed dispenser motor. Ordering dispenser motor to repair. ; ordrng 1 W11671282 (Dispenser motor)

"Wrong control arrived need the main control,marcone didnt show the correct control,ordering correct main control. Return appointment set for the 6th but if sooner spot opens please schedule ; ordrng 1 WPW10317076 (Control)"

Arrived on site to test unit for unit leaking from right side. Found water leaking from right side and found water marks on tub gasket on right side. Replaced tub gasket test unit and unit test good job complete.

Arrived on site to test unit for gas smell when oven is in use. Test unit and found normal gas smell from oven when operating. Advised customer to turn exhaust fan on to help with smell. Job complete. Tried calling safety and was on hold for 40 minutes then second time was on holdFor 49 minutes and it turned 5 oclock and lost connection.

Arrived on site to test unit for F3E0 open sensor. Test unit and replaced sensor. Turned oven on and error code came back on. Checked all connections and connections test good. Ordering new control board. Office to reschedule ; ordrng 1 W11620570 (Control board)

"Arrived on site to inspect glass range for glass separating from left corner. Upon closer inspection found burner under glass top was not secured properly, secured burner properly. Confirmed closing date was within last 30 days, replaced damaged cooktop. Tested unit, unit is running as intended. Job complete."

"Arrived on site to install foam strips in the correct place and replace damper, replaced and advised customer to monitor if issue persists advised customer to call whirlpool customer service at this time job complete"

Arrived on site for dryer tripping breaker as soon as unit is started . Found element making contact with bracket . Replaced element . Unit is running and heating correctly. Also found some moisture in drum of dryer . Recommended having exterior Dampner checked to ensure proper closing. No lint build up at time of service . Called safety to report findings . Same reference number .

"Arrived on site to inspect unit for making loud noise during operation. Upon closer inspection found tub hole not to be punctured through as well as damaged suspension. Recommend replacing tub, tub ring, and suspension upon return. Office to reschedule. ; ordrng 1 W11172199 (Tub basket) and 1 W11550886 (Tub ring)"

Arrived on site for defrost issue . Customer is having frost build up periodically build up at left top corner of freezer . Found rails maybe damaged. Ordering both rails and both brackets if needed . Call to set up return . No water leaks detected at this time. ; ordrng 2 W11658403 (Slides)s and 1 WPW10330994 (Bracket LH) and 1 WPW10330995 (Bracket RK)

"Arrived on site to inspect unit for door issues and parts being bent. Upon closer inspection found damage to trim door, confirmed unit was within 30 days of closing date. Switched from door out to new one. Microwave was installed improperly, Trim under microwave is blocking door from closing properly. Recommended client contact contractor to cut trim flush with base of cabinet cavity. Job complete."

"Arrived on site to inspect unit for gas smell coming from unit. Upon closer inspection using bubble solution, found leak on gas connection (seen in picture). Tightened fittings, checked for leaks after tightening fittings with bubble solution, no leaks present at this time. Job complete. SR#7737628052"

On arrival verified complaint of no ice. Found thin ice and reservoir is low. Ran diag test and found low flow from water vale. No filter installed. Also found water level sensor is out. Replaced water valve and recirc pump. Water flow is good but now recirc pump wont stop reservoir from over flowing. Defective pump. Reorder and return. Rescheduled for 11/06; ordrng 1 W11542867 (Recirc pump)

"Arrived on site to test unit for loud noise, tested unit found noise coming from under the unit, exposed back panel and found drain pan vibrating against frame, adjusted and tested, unit is now running as designed, job completed"

"On arrival verified complaint of noise during agitate. Found noise is the rotor is clicking into place. Bolt was loose again. Ordering slider for new bolt and worn slider. Slider, rotor, and gearcase will need to be replaced on return. Reschedule for 11/6; ordrng 1 W10734521 (Slider)"

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised the noise is coming from the back left bottom section of the RC section. I placed the unit in diagnostics and tested the damper in test #3. I could not duplicate the noise. I found moisture built up on the ice maker fascia and the ice bin door gasket is badly crimping when closing the left RC door (photo). I tried several times to get the damper to fail. I found the customer has the RC and FC sections packed with too much food causing no airflow in both sections. I recommended they remove some of the food items and rearrange the items to allow for better airflow. I am ordering the ice bin door and will return with all prescreened parts. Returning tech to replace the ice bin door and damper. No water leaks observed during service.; ordrng 1 W11268536 (Ice door)"

"Arrived on site to inspect unit for not coming on during normal operations but receiving power and responding to controls. Found bad motor replaced bad motor with truck stock motor, W11549461. Job complete."

Arrived onsite for refrigerator doors uneven. On inspection the doors were uneven and the 2 rc doors were unlevel with each other. I set the feet and got the doors level on top and on the front with each other.

Arrived on site for MW light not going off. On inspection the door switch is working properly. The microwave will not turn on unless you push the door in. Ordering wire harness. W11245667 office to schedule once part arrives.; ordrng 1 W11245667 (Harness)

"Arrived on site to inspect range middle burner not igniting fully and the oven not heating properly. Upon further inspection, the customer advised they had an inspector tell them the unit oven is not heating properly and the middle burner is not igniting. Customer advised that the inspector used a round metal thermometer to test temps in the oven which is not approved by the manufacturer. Using my multimeter, I placed my thermal couple in the center of the middle rack and tested temps on Bake at 350 degrees. While testing, I removed the middle burner and found a large amount of cooking oils in between the burner head and cap (photos). Also found a large amount of cooking oils around the middle burner on the cooktop. I cleaned the burner cap and burner head and reassembled and tested and the middle burner, along with the other burners, is operating as designed. My preheat temp for the oven was 420. My next five readings were 324, 396, 329, 391, 327 for an average temp of 353.4 degrees. I advised the customer of my findings. Also checked the calibration of the oven and found it was set at zero (not calibrated). I advised the customer the unit is operating as designed. No gas leaks detected during service, job completed."

Arrived on site to inspect dryer. The customer states it takes two cycles to dry clothes. I tested airflow and found good airflow. I found the unit heating and cycling properly. I tested temperatures at the back and found the temperatures from 152 to 118 on high heat. I found them at 143 to 106 on low heat. I tested temperatures inside the drum and found temperatures around 200 degrees. I called Whirlpool techline and spoke with Robert 7737657459. Robert verified the temperature readings are good and within specifications. The customer is possibly putting too many clothes inside the unit or the clothes are too saturated. The unit is operating as designed at this time.

"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. The customer advised that the unit will start to wash, but will not complete a cycle. I ran the unit through diagnostics and found an F7 E4 (basket re-engagement failure) error code. Checked underneath the unit and found the slider broken. Got authorization for the repair and replaced the slider. Tested the unit and the unit began to work and operate as designed. Call complete."

"Arrived on site to inspect top load Washer. The customer informed me the unit is running unbalanced and the basket is now hanging. I found the basket pinned under the back panel. I found damage to the tub ring, suspension, and back panel. I found the basket is not within manufacture specifications per service pointer W11684122. I am ordering the basket, tub ring, suspension, and rear panel to resolve. I instructed the customer to not use the unit until we return. No leaks observed during service. Office to order parts and schedule service. ; ordrng 1 W11172199 (Basket) and 1 W11550886 (Tub ring) and 1 W11217817 (Suspension) and 1 W11486091 (Rear panel)"

"Arrived on site for noise complaint. Customer played recording diagnosed noise from damper motor,replaced damper motor."

Arrived on site to install previously diagnosed parts to resolve unit not filling. Replaced valve and control and tested. Verified unit filling and working as designed with no leaks. Repair completed.

"Arrived on site to inspect unit for not draining. Upon closer inspection found no issues with unit, drain hose has a high loop. Unit is running as intended. Found inspector notes stating high drain loop not installed properly. Advised that drain hose is only required to be higher than lowest part of sing to prevent backfilling. No leaks detected. Job complete."

Arrived on site to inspect unit for not draining. Upon closer inspection found no issues with machine or drain hose. Unit is running as intended. Found inspector notes stating high drain loop not installed properly. Advised that drain hose is only required to be higher than lowest part of sing to prevent backfilling. No leaks present at this time. Job complete.

Arrived on site to test unit for unit not heating. Test unit and found and element. Replaced element test unit and unit test good job complete.

Arrived on site for fridge making guggling noise . Customer had video . Found unit fan making a lot of noise . Customer said its been a few days and noise is gone . No frost build up in freezer . Gaskets look good and sealing properly . Cleaned hair from toe kick and back compressor area . No water leaks detected at this time. Collected 162.36 AUTHO AWPL3R. Job complete

Arrived onsite for refrigerator Not cooling. On inspection the freezer was at 13? rc was at 35? customer said that it has been working in the last 24hrs. Checked the ice bin it was 3/4 full of ice. Customer said that her brother and father clean the condenser. I gain access to the back in my found the compressor at 127? and pulling 1.25 amps. I finished cleaning of the condenser and took another temperature reading and the fc got to 3?. Customer will call back if the issues comes back. No water leaks detected during service.

Unit was moved to apt 125Arrived on site replaced heater . Ran diagnostics all checked normal . Element is heating . No water leaks detected at this time . Job complete

"Arrived on site for timer knob is broken and basket does not turn correctly. Upon arrival,inspected unit and timer and knob have failed. Disassembled unit to inspect why drum is hard to turn. Found left side support wheel has failed and there is a sticky substance on rear drum seal. Need to replace timer, timer knob, support wheels repair kit, and drum . Office to reschedule ; ordrng 1 W10899578 (Drum) and 1 80047 (Repair kit)"

WFE525S0JZ3 arrived to inspect error. The customer advised they needed to reschedule. ; schdld next appmnt for 11/10 FRI !

Arrived on site for not heating. Upon arrival test polarity and is correct. Ran vent test and test failed. Uploaded picture on SD. Removed rear panel to inspect heating circuit. Inspected heater fuse. T stat and cutoff switch. Cutoff switch has failed at element. Need to replace switch. Replaced switch and test unit. Element is cycling correctly. Unit is operating as designed. Advised customer to have vent cleaned and recommended cleaning annually. Job complete

"Arrived on site to inspect wall oven control panel display flashing on & off. Upon further inspection, I placed the unit in diagnostics and checked for error codes and found F6E4-main control issue. Cleared the code and took the unit out of diagnostics and while talking with the customer, I saw the panel display flash off and then come back on. Customer advised that it has been intermittent. Found the unit is connected to the WiFi and app on customers phone. Due to the error code and display intermittently glitching, I removed and replaced the main control, control panel and appliance manager expansion control. Assisted the customer in reconnecting the WiFi and tested and the unit is operating as designed. Job completed."

"Arrived onsite for shakes, does not wash correctly and leaks small amount of water from time to time. Upon arrival inspected unit. Found Service pointer for defective basket. Inspected basket and confirmed with flashlight the basket indeed is defective. Need to replace basket. Ordering basket. Office to reschedule ; ordrng 1 W11172199 (Basket)"

Arrived on site for dishwasher not turning on. Upon arrival confirmed failure.traced issue to loose L1 connection at terminal. Also found leak from water filing on fill valve and tighten fill line and power connection. Found unit working as design with no leaks. Call complete

"Arrived on site for potential gas leak. On arrival inspected unit. Customer stated that occasionally he would smell gas in the drawer underneath the unit. Previous visit shows supply line was loose and was tightened. Reinspected supply line and connections And found no signs of a leak. Disassembled entire cooktop and tested each connector with both electronic leak detector and liquid leak detector and found no signs of a leak. Unit gas supply has been turned on on arrival and throughout the duration of testing. No leaks found, manifold is functioning as designed. Job complete"

Arrived on site to replace filter board. Replaced board test unit and fan working and lights working at this time. Found fan not working on low settings. Will order new motor with 2 man 2 hour job office to reschedule ; ordrng 1 W11689027 (Blower fan) and 1 2hour (2 hour) and 1 2manjob (2 man job)

"Arrived on site to inspect dryer knob broken. Upon further inspection, I found the knob stem cracked and the timer not functioning properly. Per service pointer W11693378,I removed and replaced the timer and knob and tested. Unit is operating as designed. No lint observed during service, job completed."

Arrived onsite for dent in rc door. Installed the new door on the unit. The door is operating as designed and no water leaks detected during service.

Arrived onsite and replaced the front burner. Advised customer on repair. Office to charge balance to card on file. Unit is now operating as designed.

Arrived on site to test unit for console freezing up. Test unit and unit test good at this time. Called Techline and let Techline customer will need to re connect unit to all in phone to see if theres an update to be done. If after update is done unit freezes again we will need to replace console. No parts replaced at this time per Techline. SR#7737656734

Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good job complete. No leaks present at this time. Also found kickplate missing advised customer of missing parts.

On arrival verified complaint of no power. Found voltage to unit was good. Had 120v to noise filter. Found fuse is good. Checked cavity thermostat and found open. Replaced and plugged unit in all checked good. Operational test good ran magic light tool receiving all the lights glowing. Unit is operational but wave guide cover was damaged. Wave guid E is good. Returning tech will just need to replace wave guide cover and complete call. RS for 11/3; ordrng 1 W11193296 (Waveguide cover)

"Arrived on site to inspect range burner not working. Upon further inspection, the customer advised the front left burner is not working properly. I tested all burners and found the front left inner element is not operating. I raised the cooktop to inspect the element and found the element coil shorted (photo). I removed and replaced the element and retested and unit is operating as designed. Job completed"

"Arrived on site to inspect unit for being to cold during various staffed of operations. Customer stated pre heat did not work and the cavity never gets to temperature. Heating element is intact and in operating condition. Replaced control board, tested unit, unit is running as intended. Job complete."

"WRF767SDHZ00 Arrived to inspect frost on items. I found the ice bin door gasket was compressed and there were signs of moisture in the area. I corrected the low profile ice maker housing position and flipped the gasket. Operational test good, no leaks observed during service."

Arrived on site to test unit for door falling. Found same issue as last time. Secured latch test unit and unit test good no money charge

"Arrived on site to inspect unit for tub leaning to one side causing knocking and movement of unit. Upon closer inspection found tub caught on back plate, will need to order tub ring and return. Office to reschedule. ; ordrng 1 W11550886 (Tub ring)"

"Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the damper motor and tested the unit. Found the unit still not closing the damper. Went to check Continuity on the ice dispenser and motor assembly harness and found one of the blue wires on the molex connector from, the refrigerator liner had been pulled out, causing the issue. Receded the blue wire into the Molex connector and tested the unit again. Found the damper door opening and closing as designed. Call complete."

Arrived onsite and found unit operating with freezing temps in the right deli drawer. Made adjustments based on true temperature of 35f in drawer at time of service and advised customer on design and features. All checks good.

Arrived on site to install door handle. I installed the handle and tested. The unit now operates as designed.

Arrived on site for slow water dispensing from dispenser. Upon arrival test unit and found a slower than normal flow of water. Test unit and unit is making ice and valves are operating correctly. Found removing filter get a perfect flow of water. Customer will replace filter and call back if necessary. No leaks present at this time. Job complete

"Arrived on site to inspect dishwasher error codes. Upon further inspection, I plugged the unit in and the panel display showed F6E1-main control not communicating with UI. I attempted to clear the control and the panel would not respond. I removed the outer door panel and found the diagnostics LED, on the main control, solid and not flashing. I removed and replaced the main control and retested and unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite and replaced the dispenser motor. Unit is now operating as designed. All checks good.

"Arrived on site to diagnose range that wasn't heating over 300 degrees, and taking a long time to get there. Tested unit and saw no spark from the igniters. Removed rear panel and found the igniters were never plugged in. Connected ignitors and tested. Verified proper function and heat. Repair completed."

"MVW7232HW0 Arrived to install previously diagnosed and ordered parts. I removed and replaced the gear case and associated parts and installed the control. After completing calibration of the control and basket assemblies, testing within automatic test mode revealed all functions of the unit returned, as expected. No leaks observed during service."

Arrived onsite for a dryer that tumbles but does not heat. I found the high limit open. I installed a high limit kit and tested the dryer. The dryer is working as designed but the customers external vent is restricted. I advised the customer to get the house vent cleaned and warned this could happen again if the house vent isnt cleaned. Call complete.

"Arrived on site for burner not igniting. On inspection the center burner would not ignite, pulled the burner apart and found that the gas ports were clogged. I clean the burner and tested the burner. The burner is operating as designed and no gas leaks detected during service."

"Arrived on site to inspect unit for tripping breaker when in use. Unable to replicate issue, replaced heater as precautionary fix to unit. Job complete."

"Arrived on site for not cooling and ice container and coupling are broken. Upon arrival inspected unit. Found ice container and coupling have failed. Also can hear click from start device but there is no sound from compressor. Compressor is cold to the touch. Replaced start device and capacitor. Compressor now powers on but pulls 9 amps, then turns off. Need to replace compressor. Compressor has a 10 year warranty. Replaced ice container, coupling, capacitor, and start device. Need to order compressor, access valve, Uv drier, nitrogen, R600 kit, and 2 hour weigh. Office to reschedule ; ordrng 1 W11635510 (Compressor) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 WPW10143759 (Access valve) and 1 2hourweigh (2 hour weigh)"

"Arrived on site to replace control board ordered by previous tech. Replaced bad control board, tested unit, unit is running as intended. Job complete."

Arrived on site for a dryer that is making a squeaking sounds during operation. Inspected unit and work area. Was able to detect the squeaking sounds immediately upon turning the dryer on which sounded like rollers or the idler pulley. Disassembled the unit and verified that the rollers were causing the sound. Use the repair kit to replace both rollers and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site to inspect side by side refrigerator. The customer is hearing a hammering sound from the valve as well as low flow from the dispenser. I removed the filter and found good flow and no hammering sound. I inspected the water quality at the supply line and found a lot of debris in the water. The customer does not have a water softener. The clogged filter is causing the valve to hammer. I instructed the customer to look into a water softener or a inline filter for the refrigerator supply line. He also informed me the ice is not dispensing. I tested and found ice under the ice container causing the motor gear to disconnect from the ice container. I removed the ice and tested. The unit now operates as designed. No leaks observed during service.

KRFF507HPS04 arrived on site to inspect a refrigerator making noise. Upon arrival the customer provided video evidence of his complaint. I rand the air baffle motor and evaporator fan test and was able to recreate the sound. I examined and made slight adjustments to the fan and air baffle and I rand the same test several more times and the fan and air baffle motor began to operate quietly. Pulled out the unit and tested a few more times before returning it back to its original position in order to make sure the sound did not return. No water leaks observed during service.

"Arrived on site to replace faulty compressor. Pierced system and no signs of a leak. Replace compressor dye dryer, and access valve. Pulled vacuum and held. Charged per spec and tested. Compressor is running. Notified customer to give 24-48 hrs to temp to stabilize. Job complete"

Arrived on site to test unit for unit not heating. Test unit and found door keys not making correct contact with door switches. Adjusted the switch holders test unit and unit heating correctly at this time job complete.

Arrived on site to replace front door. Customer inspected door and door is damaged in the middle. Will need to re order new door office to reschedule ; ordrng 1 W11209971 (Door) and 1 2hourjob (2 hour job)

"Arrived on site for a washing machine that is making a clock in noise again. Inspected unit and work area. The customer showed me a video of the washer, making the same clock noise when the agitator moves counterclockwise. She advised the last repairs seem to work for a short period of time again did the same thing. I checked the rotor, slider, and agitator, and could not find any abnormalities with any three parts. I called Whirlpool Tech line and spoke to Chris SR# 7737550704. He advised that due to the parts being previously replaced that the stator and clutch would not be the problem and with no abnormalities with the agitator, he would send the unit to review for the engineers to look at. He advised that Whirlpool would be in contact with myself or the consumer depending on the next steps. Call complete."

Arrived on Site for washer getting off balanced. Upon Arrival found unit not lvl and tub also leaning heavily to the back right. Found suspension rods failing and replaced them. Found gearcase had no oil and washer working as designed without banging around once rods were replaced and unit was level. Found it could spin out 6 towels as designed. Call complete

"Arrived on site to replace faulty, icemaker. Replaced icemaker and tested. Unit completed harvest cycle and fill properly. Job complete."

Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main control and UI and tested. The unit now operates as designed. No leaks observed during service.

Arrived on site to diagnose oven not heating. Tested unit and found no sparking at either bake or broil igniter. Removed back panel and found the igniters never got plugged in from the factory. Connected igniters and tested. Verified all working as designed ans heating properly. Repair completed.

"Add on site for dryer that it has long dry times. Inspected unit and work area. The customer advised they use the energy saving setting and only said it to the energy saving portion indicating that they are not looking for more dry on the clothes. The customer advised that when they do use time dry that they typically dry at 20 minute intervals and they are having to dry their clothes on several cycles. Around the unit and found the unit tumbling and heating. Check the vent hose off the back and found the vent hose was installed properly. The customer advised they had recently replaced the vent hose because the previous vent hose was too long and was kinked. I ran temperature tests on the dryer and found the dryer exhaust fluctuating between 165?F and 107?F showing aThe unit was fluctuating properly. I did advise the customer that if they are using mixed loads, the best thing they can do is run a time dry cycle for at least 60 minutes to ensure that the clothes are done properly. The customer said that towels were specifically harder to dry with the cycles that she has been using. I did advise the customer that they may need to use a more dry setting on the energy, saving settings or use longer time dry cycles because while theyre old unit may have dry the clothes faster, this unit will need at least 60 minutes to dry towels. The unit is working as designed. Call complete."

Arrived onsite for dryer making a noise. On inspection found a low humming noise coming from the dryer. I installed a repair kit and got rid of one sound. Further inspection I think the felt on the drum is making the main noise. Ordering felt for drum. ; ordrng 1 280114 (Rear seal) and 1 W11193479 (Front seal)

On arrival verified complaint of stopped mid cycle. Found display flashing F9E1 and is not responsive. It will not enter diag mode. Visual check of harness no obvious breaks. Checked resistance of drain pump was 19.5 ohms. Checked at main board and found OL indicating broken harness. Checked door switch and motor all checks good. Shifter was good 2.4k ohms Recommend replacing the main for incorrect responses and harness for OL on return ordering harness lower W11643701 rescheduling for 11/3; schdld next appmnt for 11/3 FRI !

Arrived on site for oven not heating properly. Found unit was not spark when on bake. Heard a click for broil but did not get flame. Removed back panel. Found broil igniter was broken and making contact to ground. Bake now working. Will need new igniter. Reset for friday; ordrng 1 W11355920 (Broil igniter) and 1 W11661180 (Broil igniter.)

"Arrived on site for loud noise. Power cycled unit diagnosed loud noise from damper control,replaced defective damper control,powered unit on noise no longer present"

Arrived onsite and found the bake ignition spark grounding due to poor connection. Corrected connection. Unit is now operating as designed. Advised customer on repair.

Arrived on site for oven not keeping proper temperature. Ran diagnostics and confirmed proper operation of all elements and fans. Sensors reading correctly. Tested and confirmed both ovens reach and hold temperature. Call complete.

"Arrived on site for not making ice and cooling issues in freezer. Upon arrival began temperature checks in fc. Averaged 11.5-12.5 degrees. Removed rear panel to inspect for refrigerant leaks after previous compressor was installed. No leaks detected. Contacted SW for assistance. Recommend ordering sealed system repair. Upon arrival tech should check pressure of refrigerant. Ordering nitrogen, r600 kit, Uv drier, access valve, compressor, office to reschedule ; ordrng 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 W11574734 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access)"

WOES5030LZ00 arrived on site to install previously diagnosed and ordered part. Removed and replaced the door handle on an oven and verified that it was free of damage and secure.

Arrived on site for dishwasher making a humid nose . Ran diagnostics . No error codes . Wash motor is making a loud humming noise . Ordering sump and motor . No water leaks detected at this time . Call to set return .; ordrng 1 W11416362 (Sump and motor)

"Arrived on site for noisy vent hood, found motor was making a noise, removed blower. Found venthood was not properly installed. Only held with 2 screws. Also found vent flap cannot lift up as it is hitting the cabinet. Will need to properly install. Replaced motor. Also found led has a faulty connector. Reset for fri. ; ordrng 2 W10862081 (Led)s"

Arrived on site for fridge not cooling. Upon arrival confirmed failure and found liner in bottom right of door bowed outward over a 1/4 inch and allowing cold air to escape and unit would frost over with ice. Will need findings reported to techline. ; ordrng 1 Needtechlinedoc.

WRS335SDHM06 arrived on site to inspect a refrigerator not cooling. Temperatures read FC=61 RC=65. Inspected the FC and found the evaporator completely frozen up. Found that the defrost heater is good but the defrost thermistor was reading out of range. Replaced the defrost thermistor and steamed the ice from the evaporator. No water leaks observed during service.

"Arrived on site for locked washer and tub full of water . Ran diagnostics got long drain error code , and drain pump not activated. While tilting unit back drain pump activated . Unit drained . Removed clothing and ran diagnostics wash . All checked normal. Checked pump connection and harness . All checked normal. If error happened again recommend replacing harness. No water leaks detected at this time . Collected 162.36 AUTHO E3933U. Job complete"

"WRF767SDHZ03 Arrived to inspect noise. I found the evaporator fan would pulsate and if power was interrupted, the unit would power cycle for several minutes, prior to starting back up. Unloading the P9 connector revealed the FC fan as the source of the issue. I removed and replaced the fan and tested and the issue was resolved. During disassembly, I discovered the RH FC slide had broken and the retainer would not stay in place. We will install the ordered part when we return with the door and associated parts, in the near turn. No leaks observed during service. ; ordrng 1 W11668671 (FC Slide, RH)"

"Arrived onsite for a dryer that is not responding to touch ad at one point was tumbling and the ui was showing nothing.upon arrival I tested the unit and found that the power button on the unit would not respond to touch but when it did the unit operating as designed. I replaced the control, but when I opened the control d box the color was wrong. I am ordering the control d W11367342. And set return for 07/11/23 ; ordrng 1 W11367342 (CONSOLE D)"

"WMH31017HS09 arrived on site to install previously diagnosed and ordered parts. Upon arrival we tested the unit in order to verify necessary repairs and the temperature was below manufacturer specifications. Removed the microwave and replaced the magnetron, capacitor and diode and reassembled the unit. Performed the heating test and found the temperature climbed from 80 degrees to 144 degrees. Unit is operating as designed."

Arrived on site for oven taking too long to heat. Says after 5 min it is not hot. Ran test and found relay clicking but bake nor broil elements turn on. Suspect voltage problem. Attempted to removed from wall but unit is hard wired. Goes behind and above microwave. Unable to access unit for repair. Refer to builder to have unit accessible. ; ordrng 1 WP4449751 (Thermostat)

Arrived on site for oven showing error of f3e0. Control would not let me check errors. Removed from wall. Verified proper voltage. Check sensor and got 1.1 k ohms. Replaced main control. Verified operation. Call complete.

"Arrived on site for a refrigerator that is leaking in the refrigerator compartment. Inspected unit and work area. Did confirm the customers complain and found water leaking from one of the lights in the middle of the refrigerator. Pull down the top cover and found the freezer. Icemaker fill tube had not been inserted fully into the valve, causing the leak. Fixed the water tubing and test of the unit. The unit began to work and operate as designed with no leaks present during operation. Did advise the customer to keep an eye on it and if any further issues persist, the unit will need a new dual valve. Call complete."

"WRF767SDHZ04 arrived on site to install a previously diagnosed and ordered part. Upon arrival I tested the unit to verify necessary repairs. Found an E5 error code. Replaced the ice maker and ran the motor, harvest and fill tests and the unit functioned as designed with no water leaks observed during service."