Arrived on site to inspect gas range. The error code F2E1 is flashing. I am ordering the main control to resolve. Office to order parts and schedule service. No gas leaks detected during service. ; ordrng 1 W11620481 (Main control)

On arrival verified complaint of no ice and low water flow. Unit is in a Walmart break room.spoke with office who spoke with tradecafe they say repair is covered. Ran ice maker fill test and found low flow. As well as low flow to dispenser. Checked flow from filter housing and found low flow but source flow is good. Ordering filter housing and recommend replacement of filter at same time. Offered filter to customer they declined. Ordering W11172791. Rescheduled for 12/7; ordrng 1 W11172791 (Filter housing)

"Arrived on site for lid not locking. Upon arrival, inspected unit and found lid strike has failed. Need to replace strike. Ordering strike. Office to reschedule ; ordrng 1 W11457841 (Strike)"

Arrived inside for unit making noise during use. Upon arrival inspected unit. Noise began as soon as unit started. Disassembled and found loose roller bearings. Used repair kit to replace bearings and belt. Replaced and tested. Unit is now functioning properly. Job complete

Arrived on site and customer said he was going to get the gas company out first. Job complete. Will call back if he needs service

"Arrived on site to inspect unit for broken or missing pieces. Upon closer inspection found condensation build up on doors, found seal was not making good contact in multiple points on fridge door. Formed a seal with heat gun by expanding gasket to fit all surface area needed for a good seal. Tested unit, unit is running as intended. Job complete."

"Arrived on site to test unit for no ice production, tested unit found ice maker will not go into diagnostics, replaced ice maker and tested, unit is now running as designed, no leaks detected job complete"

"Arrived on site to perform sealed system repair. Evacuated system and found good pressure. Removed compressor and dryer and noticed what seemed like excessive oil in the compressor lines. Replaced compressor and drier, and vacuumed unit for 25 minutes. Verified vac held. Charged to spec.Tested and verified cooling present. Repair completed."

Arrived on site for refrigerator not sealing properly. Found mullion was not closing properly. Will need to be replaced. Reset for tues am.. ; ordrng 1 W11177238 (Mullion.) and 1 W11024160 (Trim)

"Arrived onsite for a dishwasher not cleaning the dishes and the sanitize light blinks. I checked stored codes and found an F4E3, F7E1, & F3E1. I found good voltage to the pump and it wasnt running. I found the sensor showing good but when I removed it and shook it, it would open. I replaced the pump and motor and replaced the OWI. I ran the diagnostics cycle and the machine heated correctly and completed the cycle working as designed. Call complete."

"Arrived on site to follow up on dryer not heating. Examined unit and found high limit cutoff open. I replaced the high limit cutoff and also the element, element had a coil that was hanging a little low. I removed 1 foot of vent hose as well. Vent hose was excessively long and was crushed in several areas from dryer being pushed back, likely causing the failures. Verified good airflow once unit was back in position. Repair completed."

Arrived on site to inspect dishwasher door falling down. I found the left spring has come off. I reinstalled the spring and bushing as well as adjusting it so it will not come off again. The unit now operates as designed. No leaks observed during service.

"Arrived on site to test unit for to cold in RC and FC, tested unit found FC thermistor out of range, replaced and advised customer that temperature can be adjusted if needed and not to block air flow in RC , unit is now running as designed, no leaks detected job complete"

"Arrived on site to test unit for running hot, tested unit found unit is heating but not accumulating lint, ran vent test and found it completely restricted, advised customer to hire a professional to clean vent before running it again, at this time job complete"

"Arrived on site to test unit for noise, was able to mimic noise and found it coming found it coming from evaporator cover plastic grill vibrating, added padding under grill and tested, noise is now gone, advised customer to monitor and if it returns then evaporator cover, grill and thermistor cover would to be replaced, at this time unit is running as designed, job complete"

"Arrived on site to replace tub with a tub thats has the holes punched through. Upon closer inspection found unit needed cam, belt as well as suspension due to bent rods. Replaced tub, tub ring, cam, belt and suspension, tested unit, unit is running as intended job complete."

Arrived on site for fan motor concerns. Customer concerned fan motor ramping up when power sent to motor normal operating function of this evaporator fan motor.

"Arrived on site for refrigerator section not cooling. Confirmed the coil is frosted over, diagnostics shows open defrost thermostat. Removed cover. Cleared ice. Replaced harness including thermostat. Verified operation. Call complete."

Arrived on site for control not responding. Upon arrival test unit and control will not light up. Test polarity and is correct. Reset control by holding start button for 10 seconds. Control now responds. Ran diagnostics and there are no saved error codes. Ran automatic test cycle and all components operate correctly.. ran a normal cycle and unit begins operating as designed. No leaks present at this time. Job complete

Arrived on site for light stays lit and will not turn off. Upon arrival test unit and light relay is stuck on closed position. Need to replace control. Replaced control W11552018. Test unit and is operating as designed. Job complete

"On arrival verified compliant of locked lid and main board burning smell. Replaced main board, cap, water valve and latch per previous diag. Ran manual test and all checks good. Operational test good. No leaks during service no burning smell. Ran calibration. Job complete."

"Arrived on site to replace previously diagnosed basket and suspension, replaced, calibrated and tested, unit is now running as designed, no leaks detected job complete"

"Arrived on site to change compressor and sealed system job on ice maker. Upon arrival noticed compressor was damaged, pictures included. Office to reschedule. ; ordrng 1 WPW10605286 (Compressor)"

"Arrived on site to replace drain pump, control and console per previous diagnosis. Replaced bad drain pump, replaced bad control, replaced bad console. Tested unit, unit is running as intended. Job complete."

"Arrived on site for freezer not cooling. Upon arrival confirmed issue and found unit lost refrigerant. Found no leaks on evap coil. Found condenser coil connected to loop leaking at wield point. Sealed leak and installed new uv drier, recharged system with 54g of r600 and found no signs of leaking. Informed customer to give unit 24 hrs to cool. Call complete"

"Arrived on site to test unit for F8E1, tested unit for F8E4 present and inspected drip pan and found it full of water, during inspection found that the tub is leaking water and has been for a while, sump has a loud buzzing noise when running recommend replacing sump assembly and tub, ordering parts office to get authorization and reschedule ; ordrng 1 W11409865 (Tub)"

Arrived onsite for unit making noise during wash. Upon arrival inspected unit. Ran diagnostics and found F7E1 tachometer missing or wrong signal. Inspected underneath unit and found cam nut loose and belt fell off. Nut was loose to the touch and appeared not to have lock tight. Replaced cam and actuator. Placed belt back on added additional lock tight to secure. Tested and unit is functioning properly. Job completed

Arrived on site to test unit for not not cooling properly. Found leak on evap. Was unable to get compressor to kick on. Replaced compressor and evap. Compressor is faulty and not running after replacing multiple start devices and run caps from truck stock. Needing new compressor. ; ordrng 1 W11209866 (Compressor)

Arrived on site for refrigerator making noise. Customer said noise would stop when door was opened. Inspected unit and found it had a incomplete defrost. Removed cover. Replaced fan assembly including sensors. Verified operation. Call complete. Installed new filter for customer. 85.73 Auth code: JLCYN3

Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the lid and tested. The unit now operates as designed. No leaks observed during service.

"Arrived on site to replace previously diagnosed RC door per tech line recommendation, removed door from package and it is still a different shade and grain then the FC door, customer just want two doors that match, advised customer to call whirlpool and office will call whirlpool to resolve this issue, ; ordrng 1 Research (RC door)"

"Arrived on site to diagnose washer making noise when running. On arrival customer described noise as a sort of screech when unit is spinning. I tested the unit and could not duplicate any noise when in spin. I diassembled the bottom end and found no evidence of damage or failures. Slider is good, no gearcase oil present, rotor and stator good. I advised to get a video of sound if it returns, but can't be verified at this time. Call completed."

Arrived onsite for a wall oven getting a fan error to possibly replace previous ordered parts. I found the red wire on the motor harness had been cut and it arced to the trim around the blower. I replaced the fan and tested. I still had no voltage at the fan but I did have supply voltage on P5 at the appliance manager. I replaced the appliance manager and tested. The oven is working as designed. Call complete.

"Arrived on site for ice and loud noise from freezer . Found evap fan dead and ice box fan having ice in housing . Defrosted ice fan . Fan is running normal. Also found right hand rail failing . Parts 270.30, 204.99. Unit is now functioning properly . No water leaks detected at this time job complete. Collected 514.50 AUTHO 3YHUAR"

Arrived on site for unit Not starting. Upon arrival inspected unit. Ran test and passed. Ran Full load and passed. Found that customer was not holding the start button long enough to activate the cycle. Instructed customer on proper use. Job complete

Arrived on site to diagnose microwave tripping breaker in apt 2106. Spoke with leasing who informed me that whirlpool is actually replacing the unit and is not going to have it serviced. No work performed since complex is getting a new microwave.

Arrived onsite for door not latching and found broken catch. Replaced the catch. Unit is now operating as designed.

Arrived onsite for a dryer to replace the previous diagnosed parts. I removed the console and did find one tab bent in causing it to contact a button. I replace the console and tested the dryer and the lights started blinking and it shut off. I found the issue in the right side board of the encoder assembly. I could press on the control and get it to work. It acts like a bad solder joint. I replaced the encoder assembly and tested the dryer. The dryer is working as designed. Call complete.

"Arrived on site for no cool in fresh food section. Ran diagnostics evaporator fan not running,power cycled unit compressor powered on fan not running,removed cover found fan attempting to power on diagnosed a defective fan motor,replaced fan motor,powered unit on fan powered on."

Arrived onsite and found unit operating with failed latch. Unit is now ; ordrng 1 W11307244 (Latch)

"Arrived on site for refrigerator making a loud noise and freezer is not cooling properly. Confirmed the freezer coil is frosted over. Removed cover and found incomplete defrost. Tested defrost heater and it works. Replaced fan assembled that has sensors. Verified operation. Call complete. Fzr light did not come on.advised customer it overheated and turned off while repairing, advised customer it will turn back on once cooled."

On arrival verified complaint of motor humming. Motor and blades sound bound up. On removal of motor found install used too long of screws which stabbed into the fan blade. Cut the screws back after approval from the builder and reinstalled new motor and fan blade. Job complete no noise. Operational test good.

"Arrived onsite for previously diagnosed parts. Installed the inlet valve and tested the water dispenser. It dispense water into a glass, I then checked the icemaker and found the water tube to the icemaker was frozen. I steamed it open and tested the icemaker. It filled with water, in I informed the customer since the icemaker has never been used to dump the first 2 trays of ice. No water leaks detected during service."

"Arrived on site to inspect dishwasher door slamming. Upon further inspection, I opened the door to approximately 45 degrees and it continued to fall open. I pulled the unit out and found the left door hinge had jumped off track. Adjusted the spring and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for no ice. Found recirculating pump not running,replaced defective pump ran diagnostics all test passed."

Arrived onsite for a repair that for a range that smells of gas. Upon arrival I tested the unit and found that the were no leaks and they the customers where smelling as just the unit letting gas in to the be ignited by the igniters with is normal. I connected the safety team and advised them of my finding and it was determining that the unit is operating as designed sr#7737845523. K19GSO1WL1

Arrived on site for an oven status of temperature. Inspected unit and work area. The customer advised they been using the temperature dial inside of the oven and that the temperature is showing to be 25 to 50? off temperature. Attempting to test the unit on a big cycle and found no heat coming from the bake element. Check the element and found it open. Replaced the bake element and test at the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for failed support bracket. On arrival. Inspected unit and found support for element fractured. Replace bracket. Tested in. Unit is functioning properly. Job complete.

Arrived on site to inspect dishwasher error codes. I found error code F9E2 and F8E4. I found a small amount of water in the drip tray. I removed the water and ran a test cycle. I found no leaks. I ran another test cycle and found no leaks once again. I removed and replaced the door gasket and tested. The unit now operates as designed. I instructed the customer on detergent use. No leaks observed during service.

Arrived onsite for a washer that squeals at the beginning of the rinse cycle. I found the belt loose and stretched out causing the sound. I replaced the belt and tested the machine. The washer is working as designed. Call complete.

"WRF767SDHZ03 Arrived to install previously diagnosed and ordered parts. I removed and replaced the left RC door, ice bin and ice bin door. I transferred remaining door parts to the new one and tested. Operational test good, no leaks observed during service."

F7E4 store in memory and I cleared for testing. I found a dragging noise could be heard in agitate mode and spin would not engage the tub. Inspection revealed the slider had failed and I was able to temporarily repair with a spare slider Assy. The gear case had signs of oil loss and will need to be replaced. Office to order parts and contact the customer to arrange return service. No leaks observed during service.; ordrng 1 W11449841 (Gear Case) and 1 W10734521 (Slider) and 1 W10915700 (Rotor) and 1 W10902814 (Wash Plate)

Arrived on site to inspect built in refrigerator. The FC lights are out and one is out in the RC. I replaced all LED light modules per service pointer W11606409. The unit now operates as designed. No leaks observed during service.

Arrived on site to diagnose washer not draining. Found unit drained on arrival. I checked the bottom end and found the drain pump wired were pulled super tight and almost pulling out of the pump connector. I freed up the wires and ran the unit. Found all functions working correctly with no other issues present. Repair completed.

Arrived onsite to install properly ordered parts. Upon arrival I installed the new console and screws and tested the unit and found that the unit is now operating as designed

On arrival verified complaint control not working. Found ui not functioning. Checked voltage to main receiving 120 vac but 0vac to UI. Replaced main board and functionality returned to unit. Ran operational test all checks good. Job complete.

"Arrived on site to inspect washer noises. Upon further inspection, the customer advised that when the unit gets to the spin cycle, it begins to make a loud noise. I placed the unit in diagnostics showing no error codes and calibrated the unit then placed back into diagnostics and tested. I could not duplicate the issue and the unit operated as designed. I tilted the unit back and found no gearcase oil on the components but I did find white plastic shavings/dust on the actuator and capacitor. I removed the belt and cam pulley and found the cam teeth were damaged/badly worn. Using a cam from my van stock (W10721967), I removed and replaced the cam and reassembled the unit and re-calibrated. Retested the unit and it operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Arrived onsite for unit not functioning properly. Inspected and found when oven was activated turning on the cooktops would reduce flame. Issue is either low gas pressure or valve. Replaced valve as precaution but had no improvement. Notified customer that there is a supply issue and the builder should be notified. Job complete

"Arrived on site for washer needing splutch, belt, and gearcase. Upon arrival installed parts then reassembled and tested washer. Found no no longer present and unit working as designed and no leaks. Call complete"

"Arrived on site to diagnose refrigerator leaking water. Customer said they had found water all over the RC, and even some into the FC. Tested unit and found icemaker fill tube ruptured and leaking. I also found when I dispensed water that it would dispense from the door, but then I would see water start leaking inside the roof of the RC as well. Ordering new water lines and valve to resolve. Dispenser line, fill tube line, door line if needed. Return visit set for 12/7.; ordrng 1 W11415785 (Icemaker tube) and 1 WPW10444033 (Water Tube) and 1 WPW10511930 (Door Line)"

Arrived on site to test unit for door not opening correctly. Found damaged foot pedal. Ordering new foot pedal office to reschedule ; ordrng 1 W11636605 (Foot pedal)

Arrived onsite for unit not freezing in freezer and warm in fresh food section. Inspected and found freezer evaporator completely covered in ice. Thawed and inspected. Heater is energizing and sensor passed. Replaced Control. If symptoms persist recommend heater and defrost sensor harness . Customer will monitor. Job complete.

Arrived on site to inspect bottom mount refrigerator not cooling. I found the compressor not running. I inspected the back of the unit and found insulation from the back panel caught in the condenser fan causing it not to run. This has caused the compressor to overheat and lock up. I tested the compressor and found 10 amps with no operation from the compressor. I am ordering the compressor to resolve. Office to order parts and schedule service. ; ordrng 1 WPW10466675 (Comrpessor) and 1 Wpw10143759 (UV drier) and 1 W11506635 (Access valve) and 1 R134a (R134a) and 1 2HOURS (2HOURS) and 1 WPW10608485 (Evaporator) and 1 W11127829 (Condenser motor)

"Arrived on site for a dryer that has a check vent message appear. Inspected unit and work area. The customer voice of the unit will make it through cycles but that there is an error message that indicates that they need to check the vent. She also explained that the unit is getting really really hot and seems to run longer than normal. Check the vent hose off the back and found proper installation. Ran a vent test kit on the unit and found poor airflow circulation for electric dryers. Took the vent hose off and could not find any debris inside the dryer or vent hose leading to the wall. I asked the customer how long its been since theyve cleaned their events. She buys that they have not cleaned it in the 10 years they have been here. I did advise the customer that either there is a restriction inside of the home. The customer explain that they just had the roof redone and were wondering if they potentially shingled over the dryer vent. Advise customer to have that checked, and if not, to contact a vent cleaning company to clear out the ducts. Call complete."

Arrived on site for a washing machine that is going off balance in the shaking. Inspected unit and work area. The customer advised of the unit typically shakes and vibrates heavily on sheets or bulky items. Ran the unit through diagnostics and did not find any stored error codes. Found the unit unlevel as the house is uneven and the floors flexing while walking on it. I attempted to level out the washer as best as I could. I ran the unit through an auto test in the unit ran as designed. I called Whirlpool Techline and spoke to Adrian SR# 7737907431. H advised that the flooring and loading was the issue due to all parts functioning as designed. He advised to make no repair at this time as the unit is operating properly. Call complete.

"Beyonc? four a wall oven that has shattered inner glass. Inspected unit and work area. The customer advised on the third time using the oven, the glass completely shattered on the inside. I did confirm the customers complaint. Disassembled the door and allowed the customer to vacuum out all the shattered glass. Replaced the inner glass and reassembled the door. The customer around the unit up to a 425?F bake cycle. The unit is working and operating as designed. Call complete."

Arrived onsite and found unit operating with smudges and marks. Was able to restore with deep cleaning. Unit is now set up and operating as designed.

Arrived onsite for e1 error code and when I tested unit it over flowed the tub. Flow meter is not reading water movement resulting in e1 error and flooding. Advised customer that flow meter is needed but is PSP item. Office to reschedule. ; ordrng 1 W11226325 (Flow meter)

Arrived on site to install previously ordered parts. Replaced console and main control. Test unit by running a normal wash cycle. Unit is operas designed. No leaks present at this time. Job complete

"Arrived on site to test unit for not heating,tested unit found shorted thermal cutoffs and heating element, replaced and tested, unit is now running as designed, ran vent test and vent is restricted, advised customer to hire a professional to clean vent a before running unit , at this time job complete"

"Arrived on site .,replaced thermal fuse and cycle thermostat . Unit is now heating and tumbling . Job completed"

Arrived onsite for a DW that has a scratch on the front panel/ outer door. Upon arrival I found the scratch on the door. I replaced the outer door and tested the unit and found unit operating as designed

"#4242Arrived on site for no ice. Ran diagnostics diagnosed a defective recirculating pump,replaced pump ran diagnostics all test passed."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the detergent dispenser and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

On arrival verified complaint of not heating in oven. Ran bake and broil cycles and they never started the igniters or gas. Checked voltage to DSI board getting 120 Vac but not starting cycle. Recommend ordering W10860916 DSI board. Reschedule for 12/4; schdld next appmnt for 12/6 WED !

"Arrived on site to test unit for unit making noise when turntable it turning. Test unit and found bad turntable motor,ring and drive. Ordering all parts office to reschedule ; ordrng 1 W11252182 (Turntable ring) and 1 W11245707 (Turntable drive)"

F9-E1 drain pump long drain. Raised unit to inspect drain pump. Found feet have not been set causing tub to bottom out and yank harness from drain pump. Secured connection. Set feet correctly. Test unit and is operating as designed. No leaks present at this time. Job complete

"Arrived on site for yellowish flames and low flames . Right front and center rear burners and caps are sooty . Ordering burner heads, caps and regulator. No gas leaks detected at this time . Call to set return .; ordrng 1 W11319683 (Right front burner head) and 1 W11319673 (Rear center burner head) and 1 W11319224 (Caps burner head)"

"Arrived on site to test unit for no ice production, tested unit found ice maker has a E5 error code, ran harvest and fill cycle and both passed, ran test 15 and found it displaying 01 ice bin is full but there is no ice, replaced emitter board and receiver board, ran test 15 and it is now registering properly, advised customer to monitor and if issue persists call us back, at this time job complete"

Arrived onsite for complaint of racks rusting. Inspected and found upper rack rusting. Ordering upper rack. Office to reschedule ; ordrng 1 W10909088 (Upper rack)

Arrived onsite and replaced the control and the sensor for an f3e0 and f2e1 error. Unit is now operating as designed.

Arrived onsite for unit not cleaning dishes properly. Ran diagnostics and found error code for failed motor. Ran test and confirmed failure. Replaced sump and motor assembly. Tested unit and unit is functioning properly. Job complete

"Arrived on site for not dispensing or making ice. Upon arrival inspected unit and when pushing ice paddle or water dispenser,cannot hear valve or auger motor energize. Found ui lock selection was on. Unlocked ui and dispenser now energizes but not getting water to icemaker or water dispenser. Found supply water line is in OFF position. Restored water. Reset ice maker and unit filled correctly as well as water dispenser operates correctly. No leaks present at this time. Job complete"

Arrived onsite for a DW that is having and issues where the dispenser door would not close when there is a soap pod in it. Upon comparison with a know good dispenser I found that the one with the issue had a shallower cup. I replaced it and tested the unit and found unit operating as designed

Arrived on site for unit. UI panel not responding. Unit is stacked. Unstacked you need to access your panel for a washer. Replaced UI and tested. Unit is functioning properly. Job complete

"Arrived on site to replace tub previously found without perforated holes. Replaced tub with holes completely punched through. Also found unit to be un level basket was nearly touching right side and front side while sitting empty. Tested unit, unit is running as intended. Job complete."

Arrived onsite and found unit with dented cooktop perimeter. Replaced the cooktop. Unit is now operating as designed.

Arrived onsite for dispenser door not closing properly. Found door was not always latching. Replaced dispenser. Verified operation call complete

Arrived on site for gasket falling off.. confirmed freezer gasket will not stay.replaced with new gasket. Used heat gun to form into position. Verified operation. Call complete.

Arrived onsite for previously diagnosed parts. Installed the dispenser on to the dishwasher. The dispenser is operating as designed and no water leaks detected during service.

"Arrived on site to complete repair on washer. Installed new cabinet, tub, basket, tub ring, washplate, rear panel. Reassembled. Verified proper spin. Repair completed."

Arrived on site to test unit for unit turning on after lights or cooking. Called Techline ran test with Techline and per Techline unit is working as designed. Unit only turning on after lights being on or after cooking. Test board and sensor all test good job complete. SR#7737900379

Arrived onsite for flames to big.on inspection the flames that are to big were the simmer flame. Adjusted the burners so they had a simmer. While checking the burners found the middle burner has the issue of going out when switching from high to simmer. Ordering a new valve for the center burner. ; ordrng 1 WCG97US6HS05 (Center valve)

"Arrived onsite for unit not heating. Upon arrival inspected unit. Unit has 120vac, starts and tumbles. Disassembled and found failed cutoff. Replaced and tested. Unit is now functioning properly. Job complete"

Arrived on site to test unit for not water. Test unit and found and fill valve. Replaced fill valve test unit and unit getting water but wash motor not coming on. Replaced sump and motor test unit and unit test good job complete.

Arrived on site to inspect dishwasher. I found error code F4E3 and F7E1. I ohmed the pump and found it open. I removed and replaced the motor assembly and tested. The unit now operates as designed. No leaks observed during service.

Arrived on site and replaced previously diagnosed evap harness and motor. Found harness is not the correct harness. Ordering and scheduled for 12/08. ; ordrng 1 W11260592 (Evap harness)

Arrived on site to inspect gas range burning smell. I spoke with the customer and she informed me after cooking a baked potato for around 40 minutes she smelled a burning smell and went to turn the oven off and found the control panel very hot. I inspected the unit and found a white sticky residue on the back of the unit on the vent. It looks like the tech sheet thats encased in plastic was installed on the vent. When the oven was used for an extended period of time the plastic melted causing the burning smell. I ran a bake cycle to 350 and 425 and monitored temperatures. The unit is heating properly. I instructed the customer that the vent for the oven is located under the control panel causing the control panel to get hot. I also informed the customer to always use the vent fan when using the range. I called Whirlpool techline and spoke with Chris 7737903293. Chris recommends cleaning the melted adhesive off the vent. I also called Whirlpool safety 7737836770 and documented my findings. I cleaned the residue off the vent and now the unit operates as designed. No gas leaks detected during service.

Arrived on site for washer with broken drain hose attachment. Upon arrival found middle drain hose asm broken. Couldnt reach customer to notify them of part status or get autho for repairs. Office to collect service from fc on file.

"Arrived on site to inspect induction cooktop controls issue. Upon further inspection, using a large pot, I placed some water in the pot and tested the cooktop large middle burner on setting of 9. Shortly after placing the pot on and turning the burner on, the water began to boil (photo) which tells me the unit is getting 240V. Using a smaller pot and testing the same as with the large pot, I tested the back left burner and it too is operating as designed (photo). I tested all burners and all burners are operating as designed. I contacted the owner to discuss use and care of the unit. No repairs needed at this time, job completed."