"Arrived on site for water leaking from icemaker. Diagnosed leak from icemaker housing,replaced defective icemaker ran harvest test passed icemaker filled with water no leaks."

Arrived onsite and called techline onsite to document microwave status and customer concerns over plastic cracking. No current cracking but customer concerned about product lasting outside of warranty. Documented with whirlpool techline spoke with Andrew. Sr#7738252273 Andrew advised to suggest customer follow up with customer care for ongoing quality concerns.

Arrived on site for microwave randomly turning ui control off. Upon arrival found stable 123.4v and polarized outlet. Found ACU failing and replaced it. Found microwave working as designed. Call complete

"Arrived on site to inspect nit for not being cold enough. Upon arrival checked freezer temperature, freezer is sitting at 35 degrees. Found thermistor frozen to evap at only location of frost on evap. Read ohms on thermistor unit is faulty and reading open. Replaced thermistor, tested unit, unit is running as intended. No leaks present at this time. Job complete."

"cArrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the compressor, dryer, and access valve and charged the unit up with nitrogen. Found no leaks present for 15 minutes. I vacuumed down the units -31 psi pressure sold again for another 10 minutes. I charged the unit up with 43 g of R600 refrigerant and tested the unit. The unit began to cool and operate as designed. Call complete."

Arrived on site to test unit for broken dispenser. Found dispenser door broken. Replaced dispenser test unit and unit test good job complete.

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further , I tested temp,sin the FC= -1 degrees. I removed the ice maker cover and found the IM tray damaged and ice in the fill tube. I removed the ice maker and using my steamer, I removed the ice from the fill tube. Installed a new ice maker and tested and the unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site to replace board and interior light. Replaced both parts test unit by heating water for 1:30 minutes and 2:00 minutes and unit test good job complete.

"GSS25GSHBCSS Arrived to inspect no dispensing of ice. Upon initial inspection, I found the dispenser motor and solenoid had frozen, similarly to the prior service. I was able to get the ice maker to complete a harvest and fill cycle and found no issues with the amount of water dispensed into the ice maker. Further inspection revealed a large area at the bottom of the FC door, along the mullion that was gapped. Using a flashlight within the chamber, I could see an area four inches in length by 1/4 gapped. The area was allowing a large amount of air to circulate through the system, causing condensate to gather and then freeze within the FC chamber and resulting in the dispenser assembly seizure. I was able to re-form the mullion and then seal to prevent air movement and moisture incursion into the cabinet. I advised the customer of my findings and that there are few, if any, options to attempt further repair, if the door/gasket continues to not be able to conform to and seal along the mullion side. No leaks observed during service."

Arrived onsite to install previously ordered parts. Upon arrival I I checked the wave guide and found that it was not damaged. I then replaced the filter board and the transformer and tested the unit and found the unit operating as designed

On arrival verified complaint of unit shutting down 10 minutes in and has to fully cool down before customer can start it back up. Replaced all fuses and thermistors as all checked good but still one of them is causing the failure. Job complete operational test is good.

Arrived on site for a washing machine that is leaking water inside of the washer when it is not in use and is also turning itself on randomly. Inspected unit and work area. I ran the unit through diagnostics and found an F2 E1 (UI stuck key) error code. I did confirm that the inlet water valve on the hot side was leaking water very slowly. I replaced both the inlet water valve and the control panel and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site to install previously diagnosed drive motor and capacitor. Replaced parts and tested, unit is running as designed, no leaks detected, job complete."

Arrived onsite for previously diagnosed parts. Installed the new control board and ui. I waited 20 minutes and did not hear the humming noise. Customer will call if noise continues. No gas leaks detected during service.

"KRFC704FPS06 Arrived to inspect noise. I found the issue was with the upper evaporator fan and it would not operate within service test mode. All other functions and fans worked and I verified defrost operation via thermals. The right RC door gasket had torn and will require replacement upon return. The customer has been coached on defrosting and will complete prior to our return. The RC Evap cover has been reflowed, in case of need. Unit has been set to standard defrost to prevent future issues. No leaks observed during service. ; ordrng 1 W10917313 (RC Door Gasket, GY)"

"Arrived on site to install sound pads, powered unit on and it tripped breaker reset breaker and tested, unit has a extreme vibration noise coming from the motor and blower, inspected blower and found excessive amount of lint buildup on the blades, cleared out lint, noise did improve but still extremely loud, will need to replace motor, blower, ordering parts office to reschedule ; ordrng 1 W11234001 (Motor) and 1 W11327190 (Wheel) and 1 WP3387747 (Heater)"

Arrived on site for washer making noise in spin cycle . Ran diagnostics and unit is making unusual noise when ramping up a down in spin cycle . Ordering gearcase and spanner nut . No water leaks detected at time of service. Set return 3/4 ; ordrng 1 W11551646 (Spanner nut) and 1 W11449840 (Gearcase) and 1 W10902814 (Wash plate)

Arrived on site for unit not operating. Power cycled control and control is now responding. ran diagnostics. There are no saved error codes. Ram automatic test and unit passed test. Unit is operating as designed. No leaks present at this time.

Arrived on site for dishwasher needing previously diagnosed sump asm. Upon arrival confirmed issue and installed part. Tested unit and found no leaks and unit working as designed. Call complete

"Arrived on site for a dishwasher that has a door that is leaning. Inspected unit and work area. I did confirm the customer complaint but found the dishwasher leaning forward, causing the door to be leaning down. I did adjust the feet on the front of the dishwasher and found the door opening and closing properly without leaning. The unit is working an operating as designed. Call complete."

Arrived onsite for heating concerns and found unit operating properly to design specifications. Provided customer instruct on design and use. All checks good.

On arrival verified complaint of not washing. Ran diag test and found sump not activating. Found main is sending voltage but the wash motor is not receiving any. Ordering 1 harness. W10832781 reschedule for 3/5; schdld next appmnt for 3/5 TUE !

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit very warm and no ice in the bin. I did find the water circulating over the evaporator but not frost patter/no ice forming. I placed the unit in diagnostics and tested the components and found the compressor not pumping and the heat valve not staying on very long due to no refrigerant. I am ordering the compressor kit, evaporator, NON-UV drier, access valve and CNOTE-3 HOUR JOB. Unit was left turned off and the door left open to prevent mold from building up. No water leaks observed during service and office to schedule return service.; ordrng 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor kit) and 1 W11506635 (Access valve) and 1 W10843121 (NON UV DRIER) and 3 CNOTE (3 HOUR JOB)s"

"Arrived onsite for MW making a noise. On inspection the magnetron is louder than usual. The unit heated stuff up just fine. Returning with magnetron,capacitor & diode. ; schdld next appmnt for 3/5 TUE !"

Arrived onsite for complaint of noisy operating and determined duct was rattling against back panel. Adjusted the installation. Unit is now operating as designed.

"Arrived on site to inspect dryer back panel issues. Upon further inspection, I found the back panel on the left side of the unit was separated from the chassis due to the screws being stripped out (photo). As a temporary fix, I used some washers, from my van stock, with the screws to hold the back panel in place until I can return to complete the repair. I am ordering the rear panel, screws and CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service when parts arrive. Unit is operable at this time. No lint observed during service.; ordrng 6 WP90767 (Screw)s and 1 W11626083 (Rear panel) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Arrived on site to test unit for ovens not getting to temp. Found customer using oven thermometers. Showed customer how to calibrate the unit. Test temp at 350? and unit test good at this time.

"Customer denied service, stated he has 2 other appliances to service on March 5th and hed like to get them all serviced on 1 day. Rescheduling for 3/5.; schdld next appmnt for 3/5 TUE !"

"Arrived on site to test unit for not running properly, tested unit found F7E3 error, present water coming into unit extremely slow, recommend replacing shift actuator, inlet valve and control as precautionary, ordered parts office to reschedule ; ordrng 1 W10721967 (Cam) and 1 W11481722 (Shift actuator) and 1 W11614515 (Valve)"

Arrived onsite for dishwasher not screwed into cabinet. I secured the unit to the cabinet to make sure it does not move. The unit is operating as designed and no water leaks detected during service.

"Arrived on site to test unit for rattling noise, tested unit found a magnet stuck to motor pulley rattling against cover, removed magnets and tested, unit is now running as designed, no leaks detected job complete"

"Arrived onsite for vent hood making a noise. On inspection the vent was not making the noise. I asked the customer what was she doing when the noise appeared. She said cooking, I turn all 4 burners on and with 30 seconds the noise appeared. On further inspection the fan started to wobble when heat was introduced to the environment. Installed new motor & fan blade. Test the unit and the noise does appear any more. The unit is operating as designed."

"Arrived on site to inspect unit for making a weird noise. Upon arrival was not able to replicate noise. Upon closer inspection blower wheel and motor looked fine. Idler wheel was showing signs of belt slipping. Replaced all rollers and idler wheel. Tested unit, unit is running as intended. Job complete."

"Arrived on site to inspect unit for not draining. Upon arrival customer stated issue was cycle would stop before unit would drain and wouldnt continue a cycle. Said it was about 50/50 whether the unit would run the full cycle or not. Ran multiple diagnostic cycles all components are kicking on properly. Replaced control, tested unit, unit is running as intended. No leaks present at this time. Job complete."

Arrived onsite to install lower harness. Upon removing the pressure tube the nipple broke off of the outer tub i will have to order and new tub to complete repair. Office to reschedule when we have the tub. ; ordrng 1 W11219115 (TUB-OUTER)

"Arrived on site to test unit for loud grinding noise, tested unit found noise coming from cam when motor reverses, inspected and found gear case has no slippage and no signs of oil, replaced cam, actuator and tested, unit is now running as designed, no leaks detected job complete"

Arrived onsite for a refrigerator with the deli drawer hard to slide. The customer showed me the deli drawer and it had come out of the rails on the shelf and they could not get it back in the rails. I removed the shelf and showed the customer how to put the drawer in the shelf rails with it on the counter. I installed the drawer and shelf back in the refrigerator. I tested the drawers and they work as designed. I showed the customer how to lift the deli drawer to release it from the stop before pushing the drawer in to prevent this from happening. Call complete.

Arrived on site to test unit for unit making loud noise when starting. Test unit and found bad drain pump. Replaced drain pump test unit and unit test good job complete.

Arrived onsite for refrigerator making a noise. On inspection the video the customer showed me sound like the compressor. I checked the FC and found no ice buildup and the fc was 0?. I went the back of the unit and took the plate off and the compressor was a little louder then normal the Temperature was 110?. The noise never showed during the service call. Told the customer to keep an eye on the rc side and if it is getting warm to call us. No water leak detected during service.

"Arrived on site for a refrigerator that has ice thats clumping. Inspected unit and work area. The customer advised that the issue was not with ice clumping but with the icemaker not making ice. She advised that she has had this happen several times where she has had to turn off and turn back on the icemaker for the icemaker to work. However, recently, she has been experiencing no ice production at all. I did confirm very little ice in the ice container and went ahead and replaced the icemaker. I tested the unit and found the unit working and operating as designed. Call complete."

Arrived onsite for a dishwasher with the door falling open. I found the sound barrier insulation had gotten in the right door hinge spring causing the spring to release from the cam. I corrected the insulation and attached the spring back on the cam. I tested the door and found it working as designed. Call complete.

Arrived on site for single burner not cycling and dual burner not heating on high ring . Found switches were switched and on wrong burners . Switched switches . All burners are performing normally . Job complete

"On arrival verified complaint of noise. Visual inspection found splutch grinding into motor cover as well as splutch is friction welded to the gearcase. Replaced gearcase, belt, splutch, and actuator. Ran diag test and no more noise found. Full operational test good. Job complete no leaks detected during service."

Arrived onsite and found unit icemaker not being supplied with voltage. Traced short and found bad door switch. Ordering door switch to repair. ; ordrng 1 W11396033 (Door switch)

"Arrived on site to test unit for dispenser door not sealing. Upon inspection found gasket loose and tearing. Replaced dispenser door and tested, unit is now functioning as designed, no leaks detected, job complete."

Arrived onsite and tested dryer in 1105. Unit is operating perfectly without excessive noise. Provided customer instruct on design. And installation. All checks good.

Sr#7738508888 arrived onsite for concerns over auto drain feature. Provided customer instruct and documented findings with safety. No error codes and no unusual function. Customer initiating auto drain feature by interrupting the cycle. With excessive sudsing.

Arrived on site to install previously ordered parts. Replaced one hinge washer and door thimble. Door no stays mounted correctly. Still cannot duplicate water leaking complaint. Job complete

"Arrived on site for dryer taking to long to heat up. Upon arrival found element, cutoffs and thermal fuses. Found dryer working as designed and found partial clog still near exit exhaust outside of home. Instructed. Instructed customer er on dryer vent cleaning needing to be done. Call complete"

"Arrived on site to inspect washer washplate issues. Upon further inspection, the customer advised that the washplate has grooves in it and is causing clothing to get damaged. I checked the empellars on the washplate and found what appeared to be cuts in the plastic (photo). I removed and replaced the washplate and tested the unit in diagnostics showing error code F0E5-off balance load. Cleared the code and continued with testing and the unit is operating as designed. I made recommendations for use and care. No water leaks observed during service, job completed."

"Arrived on site for unit not agitating. Upon arrival inspected unit. Ran diagnostics and found stored error code 8/6, 0/3. Ran components check and all passed. Ran a quick wash cycle and all passed. ran a load of laundry for customer and agitation. Has worked on every test. Cannot duplicate the issue. Notified customer to be sure that the soak feature was turn off before starting a cycle. Unit is functioning as designed. Job complete."

Arrived onsite and found unit operating with failed valve. Replaced valve. Unit is now operating as designed. All checks good.

"Arrived on site to inspect unit for no power. Upon closer inspection found unit plugged into an extension cord and extension cord was unplugged from wall. Plugged unit in and ran test cycle. Unit is not draining and drain is hot to the touch. Replaced pump, tested unit, unit would not shift into gear, replaced shift actuator and tested unit again. Unit still wasnt responding properly. Replaced latch and control, tested unit, unit is now running as intended no leaks present at this time. Job complete."

Arrived on site for wall oven that showed f5e1 in diagnostics and burnt up on the upper inside oven cavity and door. Upon arrival found black charring on inner glass door as well as large amount of metal shards from liner splitting and failing apart found door latch failing and found f5e1 and f5e4 in diagnostics. Reported findings to safety team that liner damage made unit unsafe to repair and safety team stated they would call customer for further assistance. Reported findings to customer and provided sr#7738509894. Call complete

"MVWX655DW2 Arrived to install previously ordered parts. I inspected and found only the gear case, hub, cam and belt were needed. The tub on this type is not splined. I recalibrated the unit and then tested within manual and automatic modes. The unit regained all functions and operated as expected. No leaks observed during service."

Arrived on site to test unit for unit not heating. Test unit and found you cant even open the door. Latch broken will need to order new console and will need to Replace mag cap and diode in return visit. Office to reschedule ; ordrng 1 W11565107 (Console)

Arrived on site to inspect unit for buzzing noise coming from RC. Upon arrival customer stated the issue currently is that the unit is allowing ice cubes to freeze in chute and allowing crushed and cubed ice to come out simultaneously. Found gasket between door and ice chute to be crooked causing cubes to freeze together in the chute. Replaced damper due to description of noise given. Job complete.

Unit is warranty. On arrival verified complaint of unit not making ice. Ran diag mode and recirc pump did not activate. Confirmed it is getting voltage. Replace recirculating pump and reran diag mode. Unit is now operating correctly job complete no leaks detected during service.

Arrived on site for longer cook times . Ran temp checks . Did recalibrate 5 degrees hotter . No other issues found . Job complete

On arrival verified complaint of unit not functioning with key pad. Found it was not fully responsive during testing. Replaced console. Unit now operates but control would not send voltage to wash pump during test mode. Replaced main control and all functions are now working. Job complete no leaks detected during service.

Arrived onsite for a refrigerator that is dispensing water very slowly. Upon arrival I this to be true. I removed the filter and ran a bypass and tested the Dispense and found proper water flow returned. I asked the customer if they had a water filter on the home and they did and I advised them that the can run the unit without the filter and the customer put in their bypass. Unit is now operating as designed

"Arrived onsite for a refrigerator with the FC not cooling correctly. The customer stated she turned the icemaker off. I found a bunch of frost build up on the left side of the FC. Frost was on the side of the icemaker, the left side of the liner, and on the evaporator cover. The customer stated it had started cooling again. I found the door not closing correctly and causing a gap in the gasket on the left side. I corrected the door and rails so the gasket would seal. I tested the FC temp and it went down into the single digits and the sealed system components were still running. I turned the icemaker back on. I found the mullion sweating and dripping water on the FC gasket and dripping on the floor. I showed the customer how to turn the moisture control on to prevent this from happening. I explained to the customer the noise they had been hearing was probably frost had gotten in the fan but it had cleared itself. I explained to the customer to watch the door and make sure it closes all the way and explained the frost would get removed by the evaporator. All is working as designed. Call complete."

Arrived on site for dryer needing panel and hinge receivers. Upon arrival reconfirmed issue and installed parts. Found door closing as designed. Call complete

Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the agitator and tested the machine. All works as designed. No water leaks were present at the time of service. Office to bill CC on file. Call complete.

"Arrived on-site for washer making a squeaky noise intermittently. Upon arrival confirmed sound and traced it down to gearcase. Found oil had leaked all over under carriage of unit. Replaced cam, belt, cap, motor, and gearcase. Found washer working as designed in diagnostics and normal quick wash cycle with no leaks. Call complete"

"Arrived on site to test unit for door not latching properly, tested unit for latch needs to be adjusted slightly, adjusted and tested, unit is now running as designed, no leaks detected job complete"

"Arrived on site to inspect dishwasher leaking at the door handle and not draining. Upon further inspection, the customer provided a photo of the water at the door handle on the right side (photo). I removed the outer door panel and found where the gasket to the vent has been leaking water (photo) and dry water stains on the inner door panel (photos). I placed the unit in diagnostics showing error code F8E2-drain pump failure. I cleared the code and continued with testing and the unit operated as designed except for the drain pump. The drain pump struggled to turn on, but once it came on it drained the water from the unit. I removed and replaced the drain pump and vent and found the left hinge friction pad laying on the floor under the unit. I advised the customer that I would have to order the friction pads and recommended they perform a wash cycle and see if it leaks at the door handle again. I did find some old water stains on the door gasket and will return with the gasket. I am ordering the friction pads and main control and CNOTE-LSO and scheduled return service for 03/02/24 (KC). No water leaks observed at the end of service.; ordrng 2 WP8268961 (Pad)s and 1 W11413274 (Main control) and 1 CNOTE (LSO)"

On arrival verified complaint of smell. Unable to smell anything in the unit. Verified dispenser is set correctly as customer as a water softener. Customer is already using affresh. Looked under the unit and there is no growth or dirt visible at all. Unit looks clean as factory. Verified no error codes and unit is currently functioning correctly. Job complete unit working as designed no leaks detected during service.

"Arrived on to test unit for water not draining properly, tested unit for drain pump filter clogged, removed restriction and tested, unit is now running as designed, no leaks detected job complete"

WRF767SDEM01 Arrived to install previously diagnosed and ordered parts. I removed and replaced the primary water valve and tested. The prior low water flow was corrected and the unit operated as designed. No leaks observed during service.

Arrived on site for continued issues of tripping breaker. Customer has had new 30 amp breaker replacing old 20. Ran unit and all fans and compressor operate correctly. Breaker Tripps after about 15 minutes. Contacted SW for assistance. Ran an amp draw test. Unit is pulling 2.2 amps with all components operating. Need to return with a 2 man to pull unit from wall to inspect/ Tesla line voltage and supply outlet as well as rest unit at a different outlet. Rescheduled for Friday 3/1; ordrng 1 2man (2 man) and 1 2hrweigh (2 hr weigh)

Arrived onsite for sheet stuck under agitator. upon arrival customer stated she did manage to get the item out but noticed that the unit has been getting items. Stuck intermittently. Inspected unit and found lower part of agitator warped possibly allowing articles to get stuck. Replaced agitator assembly. Tested unit Unit is functioning properly. Job complete.

"Arrived on site for ice machine not making ice . Ran diagnostics . Found no frost pattern on evap. Compressor pulling 2-3 amps . Condescending fan is working . Ordering compressor, evaporator, condenser, and weighing for three hours! Call to set return visit No water leaks detected at time of service ; ordrng 1 WPW10218037 (Evap) and 1 WPW10605286 (Compressor) and 1 WP2313624 (Condesser) and 1 Weigh3hrs"

"Arrived on site to inspect unit for not heating properly. Upon closer inspection found unit getting heat, replaced thermistor, advised customer on the moisture sensor within unit only being on the front side, as well as proper vent cleaning. If problem persist recommend replacing moisture sensor. Job complete."

"Arrived onsite for dishwasher not drying. On inspection found that the heating element is working fine, I noticed that he was not using rinse aid. I informed him on the use of rinse aid and other care items on how to take care of the dishwasher. The unit is operating as designed and no water leaks detected during service."

"Arrived on site to replace previously diagnosed sealed system. Replaced compressor, dye drier, access valve, and charged system with 56g of r600a. Tested unit, unit is now cooling and running as designed, no leaks detected, job complete."

"Arrived on site to test unit for unit not starting and beeping. Test unit and found F7E2 error. Found bad sump and motor, replaced sump and motor test unit and unit test good no leaks present at this time."

Arrived on site to install previously ordered parts. Upon arrival inspected unit and found unit is not leveled and front left foot is wedged between floor and some type of copper water line. I do not have access to front feet. Uploaded pictures to SD. Advised customer the unit needs to be leveled. There is no issue with latch or strike. Unit is operating as designed just needs to be leveled. No leaks present at this time. Job complete

"Arrived onsite for major oil leak from the gearcase. Replaced the gearcase, motor, belt, cam, actuator capacitor and shield. Tested unit. All checks good."

"Arrived onsite to install previously ordered parts. Upon arrival I installed the new mag, cap, diode and the transformer. And tested the unit and found the unit operating as designed"

"Arrived onsite for dishwasher door damaged. Installed new door, could not test the unit was in the middle of the kitchen unhooked."

"Arrived onsite for a dishwasher thats not cleaning the dishes good again. I found a stored F9E1 drain error and F7E1 pump motor error. I found the pump not running with voltage to it and the drain pump staying on constantly. I found the polarity reversed at the terminal block and one of the screws appears to be cross threaded and will not come out. I found the pro wash selection not working either. The terminal block, UI, control, and pump and motor will need to be replaced. Ordering W11622495 console & W11573809 terminal block. Marking other parts as UORV. RS for Thu 3/7. ; ordrng 1 W11622495 (Console) and 1 W11573809 (Terminal block)"

"Arrived on site to inspect unit for controls not working. Upon closer inspection found no power traveling to unit. On closer inspection found fuse blown. Replaced fuse, tested unit, unit is running as intended. Job complete."

Arrived on site to test unit for noise when unit starts. The noise is the damper opening. No other noises when unit is running. Job complete. Spoke with the builder Mark and told him my findings.

Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the harness and ran the service cycle to test the machine. The machine completed the cycle and works as designed. There were no water leaks present at the time of service. Call complete.

Arrived onsite for unit leaking from bottom. Upon arrival inspected unit. Tenant not on site to discuss issues. Ran auto test and passed. Ran quick wash and passed. Could not find any leaking from unit. During drain cycle heard what sounded like the standpipe backing up. Maintenance should inspect to insure overflow does not occur. Could not duplicate any leaking. Job complete

"Arrived onsite for dishwasher with a burning smell. On inspection I took bottom plate and I when I took the over flow float off it came disconnected. I was looking for burnt wires underneath the unit, found none. I then was looked in the dishwasher found no evidence of plastic burning onto the heating element. Ran unit in diagnostics mode and there were no error messages. I hooked the overflow float back up and informed the customer I did not find any issues at this time. Customer will call if the issue continues. No water leaks detected during service."

Arrived on site for a microwave that has no power. Inspected unit and worked area. The customer advised that they werent using it and one morning they just came out to the microwave being unresponsive acting like it was unplugged. They said that this did not happen during any part of the operation of the unit. I checked all door switches and found them within range. I checked Ohio State components and could not find any issues. I replaced the thermal fuse and tested the unit several times. Found the unit working an operating as designed. Call complete.

On arrival verified complaint of blower making everything oily. Confirmed unit is fully functioning and blower is working correctly. Found install issue. Blower damper in cabinet is blocking air flow out causing unit to force air out the front instead of upwards. Unit working as designed. Job complete.

"Arrived on site for a refrigerator that is not making ice again. Inspected unit and work area. The customer advised of the unit made two batches of ice, but then stopped making ice again. He advised that he still here is the unit attempting to fill, but is not actually making ice. I checked the fill tube and found the fill tube frozen. Remove the excess ice and went to go check the heater. I found that the heater connector was not fully inserted. I fixed the connection and tested the unit. Found the unit working and operating as designed. Call complete."

"Arrived on site for refrigerator not cooling, found no lights. Display does start but no components are working. Verified good voltage at control. Replace main control. Verified operation. Call complete."

Arrived on site for washer not completing cycles or spinning out cloths. Upon arrival confirmed issue. Found no errors in diagnostics but found cap and control failing to spin correctly. Replace cap/control and tested unit. Found no leaks and washer working as designed. Call complete

"Arrived onsite for washer not working error code F5E2. On inspection found the error in memory, I stated the unit in diagnostics cycle and passed. I stepped through the component test every thing passed. I could not get the unit to fail, I gave the customer a magnet so she can call us if or when it fails. The unit is operating as designed. No water leaks detected during service."

"Arrived on site to inspect unit for leaking water from front door. Upon closer inspection found seal looked fine, but while inspecting gasket noticed damage to front of tub about halfway up on both sides. While running unit through test cycle found a few droplets of water almost to the mid point of door. Opened door to confirm no visible issues, seal and vent look fine no water damage to door insulation or kick plate insulation. Confirmed with customer that there where anchor points while testing previously, the anchor points in tub could have been causing door separation and allow unit to leak. Customer also confirmed unit had not been ran since original problem was found. Raised legs so unit sat better and didnt wobble. No leaks present at this time. Job complete. ; ordrng 1 W11513977 (Tub)"

Arrived onsite to test washing machine following. Small leak from underneath. Determined leak occured from rinse splatter on off balance load. All checks good. Unit is now operating as designed without leaking.

Arrived on site to test unit for F1E1 error. Found shorted console. Replaced console test unit and unit test good job complete.

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I found the FC at 14 degrees when I arrived and it went up to 16 degrees then the compressor came on. I watched it drop to 0 degrees and took a photo of the temp. The refrigerant flow was perfect and I found no issues with the compressor. I replaced the control and RC thermistor because of the differential swing. The refrigerator is working as designed. Call complete.

"Arrived on site to inspect unit for DW being loose from cabinet. Upon closer inspection found the upper rack has been damaged allowing upper rack to drop from right side of cavity will need to order wheel tub, and track stop and return. Office to reschedule. ; ordrng 1 W11614118 (Wheel tub) and 1 W11579392 (Track stop)"

"Arrived onsite for door handle lose. On inspection the top of the handle is broken off. Installed a new door handle, the unit is operating as designed & no water leaks detected during service."

Arrived on site to inspect unit for leaking from back of unit opposite of the drain hose. Upon closer inspection ran unit through 4 diagnostic cycles watched the valve inspected drain all hoses could not replicate leak. Did visibility see water trapped in one of the legs but no moisture leading towards back left leg. Suspect bad seal on tub ring due to location of leak and explanation from customer. Replaced tub ring ran another cycle. No leaks present at this time. Job complete.