"Arrived on site for oven not starting . Ran diagnostics no error codes . Found oven will not start with grill attachment plugged in .removed grill . Ran preheat . Oven is performing normally . Instructed customer to on grill attachment,also recommend having oven hooked up to WiFi . Job complete"

"Arrived onsite and found symptoms indicating hi voltage component failure. Advised customer on repairs option to replace mag, cap and diode. Customer will not proceed to repair at this time."

Arrived on site for washer with broken strike. Upon arrival confirmed issue and replaced strike. Tested washer and found it working as designed.call complete

"Arrived on site. Removed icemaker,no water in icemaker tray,ice bin less then half full,ran diagnostics icemaker passed harvest ran fill test failed due to frozen fill tube. Ordering new fill tube. ; ordrng 1 W11366500 (Fill tube heater)"

Arrived on site to inspect unit for basket hanging dude to broken suspension. Upon closer inspection found tub had a bunch of holes not punched through ordering tub and will return. Office to reschedule. ; ordrng 1 W11172199 (Basket) and 1 W10919191 (Wash plate)

"Arrived on site for no ice. Found water dripping from cap diagnosed a defective cap,replaced cap ran fill test,found weak flow removed filter good flow customer will need to replace filter. Water no longer leaking from new drain cap; used 1 W11023835 (Cap drain) from stock"

"Arrived on site to inspect dryer not heating. Upon further inspection , I found the unit plugged in. I tested the unit on Timed Dry and when I pressed start nothing happened. I verified voltage at the outlet and terminal block and while testing voltage at the block, I noticed that the interior light was on through the rear panel vent. I found the door switch lever was broken off and missing. I pressed the remaining levels closed and tested the unit and it operated as designed. I am ordering the door switch and CNOTE-PLACE ON CANCELLATIONS LIST and scheduled return service for 04/10/24. No lint observed during service.; ordrng 1 WP3406107 (Door switch) and 1 CNOTE (PLACE ON CANCELLATION LIST)"

Arrived on site to replace sump and motor and didnt have the parts. Office to reschedule ; O-emld tckt

"Arrived on site for water leaking into fresh food section. Removed cover found frozen drain,cleared drain flushed drain water draining correctly"

"On arrival verified complaint of unit not making ice bottom ice maker, on arrival verified temps are good and top ice maker is functioning? Tried to manually engage FC ice maker and motor is bound up, replaced ice maker and fc ice maker now functions and fills, unit is now working correctly. Job complete no leaks detected during service."

Arrived on site for no ice. Ran diagnostics icemaker not filling with water removed housing found loose connection to harness reconnected harness ran icemaker test icemaker ran through a cycle and filled with water.

Arrived on site and verified bin thermistor was needed for over production. Also found reservoir drain pump had mineral build up. Removed pump and cleaned also replaced bin thermistor. Unit now working as designed. No leaks detected. Job complete.

"Arrived on site to replace ui and control per tech line. Upon arrival customer stated unit began working the day of last repair and had t had any issues since, with at least 2 loads a day being done since prior visit. Recommend leaving unit as is currently due to numerous issues that has happened with unit. If problem comes back recommend replacing ui, and control per tech lines diagnosis of previous issues. Unit is running as intended, no leaks present at this time. Job complete."

Arrived on site to inspect unit for not producing ice. Upon closer inspection found ice maker lost home position during power outage. Replaced ice maker confirmed unit filling with water. Advised customer ice production should be flowing within 24-48 hours. No leaks present at this time. Job complete.

"Arrived on site for a washing machine that is taking several times to start a cycle. Inspected unit and work area. I ran the unit three diagnostics and found an F5 E4 (lid not opened between cycles) error code. I ran the unit through an auto test and found the unit working and operating as designed. I Estes the unit trying to start multiple cycles and found the unit starting and operating as designed. I had the customer try and start it for me and I found the customer was having a hard time starting it due to not pressing the start button directly in the middle of the start button square. I did explain to the customer that they will need to press directly in the center because even though that there is a square looking button, there is a little micro switch behind the control panel that is needed to be pressed for the unit to work. I did explain to the customer that this is how they seen it was designed and had the customer try to start it several times using the method that I showed her. The unit started working an operating as designed with the customer. I called Whirlpool Techline and spoke to Rob SR# 7738737551. He advised to make note for the repairs at this time and that the unit is working an operating as designed. Call complete."

"Arrived onsite for washer with clothes stuck in agitator. On inspection found pair of pants leg stuck under the agitator. Went take the agitator off and found the bolt lose that holds the agitator down. Removed the pants and made sure the tub nut was tightened, it was good. Reinstalled the agitator and tightened the bolt up. I hammered the bolt tight, the unit is operating as designed and no water leaks were detected. This job covered under Appliance Express warranty. Sr 7738819367"

"Arrived on site to install previously diagnosed parts. Verified IM was needed, replaced part and tested. No error codes present, unit is filling with water and harvesting. Tested damper control and found no issues with it. There is a relay click present, than it opens and closes with no issues or restrictions. Customer was adamant that unit is making a clicking/ticking noise, at the time of service unit is making no irregular noises. Contacted techline to document SR#7738484191. Advised customer to contact customer support and see what they will do for her. At this time unit is running as designed, no leaks detected, job complete."

Arrived on site. Checked doors seals good adjusted hinge doors closing as designed

Arrived on site for low ice production . Ran diagnostics couple times . Water levels and flow good . Found coils caked in pet hair . Removed pet hair and instructed customer on keeping area free . No water leaks detected . Job complete

"Arrived on site to test unit for grinding sound. Found rotor retention bolt was missing causing damage to rotor, slider and gearcase. Replaced rotor, slider, gearcase and clutch. Unit now working as designed. No leaks detected. Job complete."

Arrived on site to diagnose refrigerator that had lights out in the FC. Examined unit and found top module out. On closer inspection I also found the left side led strip out. I replaced the top module and found lights are still out. Ordering freezer LED strip module. Return visit set for 4/10.; ordrng 1 W10876365 (Led module)

"Arrived on site to test unit for leaking water. Tested unit found fill tube extension too short causing water to miss the IM and fall below on shelf. Replaced tube and tested, unit is now harvesting and filling. Unit is running as designed, no leaks detected, job complete."

Spoke with customer in regards to repair. Gave estimate for new panel as per previous ticket notes. Customer did not want to proceed with a repair and will just replace the unit. No services rendered.

Arrived on site to test unit for slamming doors. Unit is leveled properly. Will need to order parts pertaining to the hinges and cam. Door may not have been installed properly. Office to order parts and reschedule. ; O-emld tckt

"Arrived onsite for dryer not drying. On inspection the heating element is working, the temperature in the unit was 135?. There was very little air flow. Pulled the vent hose found it full lent and water. The temperature with the hose off was 212?, informed the customer that the vent hose needs to be cleaned. The unit is operating as designed."

On arrival verified complaint of motor not working. Ran diag and sump not activating but has power. Replaced sump assy and unit now works in diag mode. No leaks found. Job complete.

Arrived on site to diagnose dishwasher not cleaning dishes. Tested unit and found dead wash motor. Replaced sump and motor assembly and tested unit. Verified all working as designed with no leaks found. CAll completed.

"Arrived on site for broken rc door switch. Upon arrival, found door switch has failed. Need to replace switch. During disassembly found switch is foamed in. Was able to remove. Replaced door switch. Added silicone. Unit is operating as designed. Job complete"

Arrived on site to install previously diagnosed dsi board. Replaced part and tested. Job complete.

"Arrived on site to diagnose dishwasher throwing F8E4 code and beeping. On arrival found water in the float tray. When I cleared out the water I found that the lower spray arm was not connected to the sump, and laying in the back. I also found the unit is basically wedged between cabinets and the wall, and is not square. Based on the color of the water in the float tray it's entirely possible that too much soap was being used and oversudsing into the tray. I contacted the landlord and advised him of my findings and strongly recommended that they adjust the cabinets / install of the unit so it can be properly leveled and square, or leaks will likely continue to happen. After I attached the spray arm and ran the unit I could not spot a leak. Unit working as designed once I finished running tests, but must have its install adjusted. CAll complete."

Arrived onsite for a range tripping the breaker. Found moisture In bake element causing issues. I ran a broil cycle up to 450 degrees and dried out the element. Then ran the bake element up to 500 degrees to continue to get rid of the moisture. Unit is now functioning properly. Job completed.

Arrived on site to test unit for condensation built up around dispenser area. Found condensation built up on and behind dispenser compartment. Found damper opening and closing properly. Recommend FC door replacement. Office to reschedule. ; ordrng 1 W11551458 (FC door)

"Arrived on site for a washing machine that is not going past the wash portion of the cycle. Inspected unit and work area. The customer advised that they were getting a buzzing noise and the units stopped washing and started to drain. They have tried to wash several other loads since and have had issues with the unit filling of water. Around the unit through diagnostics and confirmed an F8 E1 (no/low water detected during the fill) error code. I tested both valves and diagnostics and found the hot water valve, not drying any water in. Eject water pressure in van adequate water pressure coming from the wall. I replaced the inlet valve and tested the unit. The unit began to work and operate as designed. Call complete."

"Arrived on site for a refrigerator that is freezing items in the refrigerator section. Inspected unit and work area. The customer advised that the unit does not over freeze in the refrigerator section, but that it is not cooling in the refrigerator section. I gained access to the refrigerator and found the air return hose had been iced over, causing an airflow issue within the unit. I went ahead and attempted to steam out the air return holes and found the left hand. Return hole had insulation that had broken through the air channel and was causing no airflow on the left-hand side. I gained access to the freezer and Fran frost buildup everywhere within the freezer, indicating an air leak. I checked the door gaskets and found the door gaskets for sealing properly. I checked the liner and found two spots where the liner was pulled away from the cabinet, causing an airflow issue. I called Whirlpool Techline and spoke to Andrew SR# 7738813151. He had me send him several photos of the gaps in the liner and advise that the holes were too wide to silicone. He advised that he would send this to review, and that whirlpool would be in contact with myself or the customer depending on the next steps. Call complete."

"Arrived on site to diagnose vent hood that is not running the fan. I tested the unit and found blower does not come on under any settings. Found power going to blower, but blower does not turn on. Replaced blower and tested. Confirmed proper function. Unit working as designed. Repair completed."

On arrival verified complaint of unit not running cycle. Customer states it is now working. Ran diag and found no error codes. Ran components and they all activate. Ran quick cycle and unit runs normally. Job complete. No leaks detected during service.

Arrived onsite for a range tripping the breaker. I found moisture in the bake element causing the issue. I ran a broil cycle up to 450 degrees and dried the bake element out. I ran the bake cycle up to 500 degrees and the bake element got red and the unit is working as designed. Call complete.

"Arrived on site for dishwasher leaking. Upon arrival found tub full of water. Found unit would drain although drain was functional. Found drain hose attached to disposal with cork still installed. Also found drain pipes under sink already had a separate drain connection for drain line and moved it over to that connection and kept disposal cork intact. Tested unit and found it fill cycle water, and drain as designed with no leaks. Call complete"

Arrived onsite for not progressing and ending without washing. Found broken slider. Replaced slider and tested. All checks good.

Arrived on site to install previously ordered parts. Replaced both tracks and both adjusters. Test unit and is operating as designed. Job complete

Arrived on site to inspect unit for not producing ice. Upon closer inspection found valve weeping but ice maker working properly. Replaced valve and thawed out fill line. Found pressure was off causing water to not feed properly ordering a pressure regulator and will return. Office to reschedule. ; ordrng 1 W10269191 (Pressure regulator)

Arrived on site to test unit for unit along clicking sound. Replaced hinges test unit and unit still making noise. Normal noise due to left hinge not having a spring job complete.

On arrival. Edified complaint of crinkling sound. Found crinkle sound coming from behind unit. It is the warning label on the power cord flapping in the wind from the fans removed label. Also found both RC L and R gaskets torn. Ordering both gaskets W10830162 2x. Reschedule for 4/11; ordrng 2 W10830162 (Gaskets RC)s

Arrived on site to test unit for unit not responding. Test unit and unit getting 120v and board getting power. Found bad ui shorted. Relaxed ui test unit and unit test good job complete.

"Arrived on site to inspect wall oven microwave combo unit with the microwave turntable not turning. Upon further inspection, I tested the unit and found the MW turntable not turning. I went into the tools section and found the turntable turned off. I advised the customer of my findings and demonstrated how to check if it happens again. I recommended the customer download the Whirlpool app on their phone and connect the unit to WiFi through the app in order for the unit to continue to operate as designed. Attempted to connect the unit to the WiFi through the app and the first try failed. I provided the customer with the Whirlpool WiFi Connect Team number to contact them for assistance in connecting the unit. Unit is currently operating as designed, job completed."

"Arrived on site to inspect unit for broken or missing pieces. Found power cord cut in half and insulation torn to shreds, ordering insulation and power cord and will return. Office to reschedule. ; ordrng 1 W10831279 (Power cord) and 1 W11086533 (Insulation)"

"Arrived on site for unit not operating. Upon arrival,unit is unplugged. Restored power and ui automatically lights up. Control is not responding to diagnostics. Need to replace control. Replaced control and test unit. Unit began to operate but does not drain. Raised unit to inspect drain pump. Pump has correct resistance. Test voltage from control to pump and get 120. Found break in harness. Need to replace harness. Ordering harness. Office to reschedule ; ordrng 1 W11643701 (Harness)"

Arrived onsite for fc door not opening all the way.. on inspection found that the plastic stop had got lose and wedged in the rail keeping the rail to opening halfway. I had to cut the plastic stop out to free the rail. Customer doesnt have he funds to fix the rail this week. Informed the customer that we would charge for part only if she fixes it in the next few weeks. Customer said the issue happen a couple days after the last tech was there.

Arrived onsite for off balance and found bad suspension and replaced the suspension. Unit is now set up and operating as designed.

Arrived onsite for refrigerator not dispensing the water correctly. On inspection the water streams seem be ok. I did a measurement test and it was set for 8 oz and gave 10oz. Recalibrated the system and now it dispense 8 oz. Customer had video of a noise and sounds like the compressor making the noise. Ordering damper pads to install. No water leaks detected during service. ; ordrng 1 4318168 (Pads)

"Arrived on site ,replaced triple infinity switch . Tested unit ,burner is cycling correctly. Job complete"

Arrived onsite and found unit elements tripping breaker due to moisture. Dried elements with selective preheat method. Unit is now operating as designed.

Arrived on site to test unit for right front burner taking 1 second to long from other burners. Test unit and unit working as designed. Left front burner is a dual burner igniting from the simmer so it takes a second longer. Job complete. No leaks present.

"Arrived on site for control showing f9e0. Removed from wall. Verified voltage l1-l2=248, each to found =125. Each to neutral =125v. Neutral to ground is zero. Reset breaker. Reset connections on controls. No longer has error, verified unit is working as designed. Bake pulls 12 amps, broil pulls 17 amps. Call complete"

Arrived on site for right front burner flaringup . Found wrong lp orifice in holder . Burner is flaring out and maybe building gas up . Called tech and agreed with findings . Ordering lp kit . Did double checked valve connections with liquid leak detector. No gas leaks detected at time of visit . Call to set return Sr 7738814277; ordrng 1 W11397194 (Please conversion kit)

"Arrived on site to replace door seal and float switch diagnosed on previous trip. Replaced door seal and made flush, replaced float switch , tested unit, unit is running as intended. No leaks present at this time. Job complete."

"KMBT5511KSS01 Arrived to inspect no heating. I found and verified the magnetron was not broadcasting and I removed and replaced the magnetron, capacitor and diode. After reassembly, the unit resumed all normal functions and heated as designed."

Arrived on site to install previously diagnose part. Inspected unit and work area. I replaced the third level rack manifold and tested the unit. Found the unit working and operating as designed. Call complete.

Arrived onsite and tested unit for no ice and found icemaker would not cycle. Ordering icemaker to repair. PSP item; ordrng 1 W11455232 (Icemaker)

Arrived onsite for no ice and determined the ice maker was in the off position. Forced cycle. Unit operating as designed.

Arrived on site for fridge not making ice . Customer stated it stopped making ice . Ran diagnostics got e3error and IM not in home position . Ran harvest test and fill . All checked normal. Did power reset . No water leaks detected at time of service.Advised to monitor IM . Job complete

"Arrived on site for washer not staying lvl, or spinning out cloths fully(per customer on arrival). Upon arrival found lidswicth, valve and timer all working as designed. Disassembled unit and found the clutch, brake, and gearcase, and coupler all failing as well as all spring had lost their tension. Ordering the following parts W10820043 basket drive, WP63292 washer, WPW10080230 c-clamp ring, 285353 retainer clip, 285785 clutch, 3360629 gearcase, WP8577374 seal, 285811 agit cam, WP63907 (3x) springs, WPW10250667 counter spring, 8316845 lvl spring, and previously sent coupler to complete repairs. Rescheduled customer for 04/09/24 ; ordrng 1 W10820043 (Basket drive) and 1 WP63292 (Washer) and 1 WPW10080230 (C clamp) and 1 285353 (Retainer) and 1 285785 (Clutch) and 1 3360629 (Gearcase) and 1 WP8577374 (Seal) and 1 285811 (Agit cam) and 3 WP63907 (Springs)s and 1 WPW10250667 (Counter spring) and 1 8316845 (Lvl spring)"

Arrived on site to replaced sump and motor. Replaced motor test unit and unit test good job complete.

Arrived on site for refrigerator not cooling. Upon arrival found large defrost issue in fc evap area. Found thermistors working but defrost harness and ui werent working in sync. Replaced hv and ui controls and harness after removing all ice. Informed customer to give unit 24 hrs to stabilize temps. Call complete

Arrived on site to follow up on range not reigniting at random. Sometimes during bake cycles the unit will click and not reheat. I tested the unit and could not duplicate any instances of failing to light. I added some tape and moved the igniter wire away from the drawer to ensure no sparks would arc to the pans or drawer. Unit ignites on the first click every time. Advised customer that if the issue returns we can replace the igniter and wire since gas supply is showing no signs of weak pressure or flow. Repair completed.

"Arrived on site to replace latch and harness diagnosed on previous trip. Found severed wire at moles for door switch, harnesses brought with me are not the intended part. Attempted to fix moles with no luck. Ordering correct harness W11509207 and will return. Office to reschedule. ; ordrng 1 W11509207 (Lower harness)"

"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found a dent in the lower section of the RC door (photo). I removed and replaced the door and transferred the door handle and shelving to the new door and installed a nameplate to the door. Tested operations and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found the left FC door damaged at the bottom left corner (photo). I arrived with the right RC door and nameplate. I am ordering the left FC door and office to schedule return service once the door arrives. No water leaks observed during service.; ordrng 1 LW10904379 (Left FC door)"

Arrived onsite for previously diagnosed parts. Installed the brackets and screws to secure the dishwasher to the cabinet. No water leaks

Arrived onsite for unit with F9E1 error. Put in diagnostics and confirmed error code F9E1 long drain and F7E1 wash motor failure. Needed motor assembly replacement. Found installation required trim to be removed so that unit could be pulled for service. Customer signed Signed waiver . Removed trim successfully and replaced motor assembly. Tested and unit is functioning properly. No leaks present at this time. Job complete

"Arrived on site to diagnose refrigerator not dispensing water or ice. Found unit is making smaller cubes, and is trickling water out. Cusrimer had not replaced filter since they got the unit. Removed filter and tested. Found proper flow with filter removed, indicating a clogged filter. Advised to replace filter. Unit should be working as designed with a new filter. Repair completed."

"Arrived on site for unit making a loud snapping noise when making ice . Ran diagnostics couple times. Let unit make a sheet of ice . Found snap noise is sheet of ice hitting bumpers on grid cutter . Informed customer this is normal, and no repair can fix that . No water leaks detected at time of service . Called tech line just to document. SR 7738807196."

"Arrived on site to test unit for erratic behavior. Customer stated unit stopped working a few days ago, but last night it ran a cycle fine. Tested unit found F8E4 error code stored in the system. Inspected overflow switch and found soapy water in the drain pan indicating an over sudsing issue. Customer has had this issue before, advised customer to use less soap if that doesnt fix issue, advised customer to try a different soap. At this time all components are engaging properly. Unit is running as designed, no leaks detected, job complete."

"WRQA59CNKZ Arrived to inspect door damage issue. I found the left RC door with two dents. The unit will require p/n W11477025. The left FC had a scratch at the lower end, near-center and I removed and replaced. Office to order part and contact the customer to arrange return service. No leaks observed during service. ; ordrng 1 W11477025 (RC Door, Left, SS)"

"Arrived on site to install previously diagnosed and ordered part. Due to the dispenser being full of mold, I removed and replaced the dispenser assembly and tested the unit. Unit is operating as designed and no water leaks. Job completed."

Arrived on site for poor drying performance. Didnt find any airflow restriction. Found moisture sense reading off . Ordering sensor and control . Call to set return ; ordrng 1 WP8577274 (Thermistor) and 1 W11545746 (Sensor)

Arrived onsite for venthood fan motor on high only. On inspection found that the switch is broken and that it slide 1 direction only. Ordering a switch slide and the bezel that is cracked. Office to reschedule when all parts arrive. ; ordrng 1 W11569415 (Switch slide) and 1 W11387938 (Bezel)

"Arrived on site for center burner not operating. Upon arrival,test unit. Igniter is operating correctly,burner has failed. Am getting correct gas flow through orifice.Need to replace burner head. Replaced center burner head and test unit. Unit is operating as designed. No gas leaks detected. Job complete"

Arrived on site to diagnose washer making noise after start of cycle. Customer showed me video which sounded like cam grinding. Checked bottom end and found plastic dust from grinding cam not locking in teeth. Replaced cam and belt. Verified proper operation. Advised to reduce load side since belt had been slipping. Repair completed.

"Arrived on site for making a loud grinding sound. Upon arrival,ran diagnostics and there are no saved error codes. Ran a drain and spin test, unit makes a clanking sound about 4 times when actuator switches from agitation to spin. Raised unit to inspect lower components. Found actuator has failed causing cam to fail. Need to replace cam and actuator. Replaced cam and actuator and test unit. Unit is now operating as designed. No leaks present at this time. Job complete"

Arrived on site to test unit for gas smell and smoking. Found smoking normal from first used and no gas smell present. Builder was there while we ran a test job complete.

Arrived on site to test unit for unit not washing. Test unit and found and wash motor. Replaced sump and motor test unit and unit test good job complete.

"Arrived on site to inspect unit for clothes still being wet at the end of the cycle. Upon arrival found drain hose over 6 inches down exit, as well as drain hose itself appears to be over 5 foot in length and doubles over along the ground behind the unit. Found water just sitting in excess tubing. Customer stated typically first load is fine but if 5 washes are done in a day the end result is way worse. With customers permission shortened drain to get rid of excess places water could stand, tested unit, unit is running as intended. No leaks present at this time. Job complete."

Arrived onsite for a range displaying an F1E0. I found good voltage to the control. After cancelling out the error after a few minutes it would return. I replaced the control. Call complete.

"Arrived on site for a dryer that has a burning smell. Inspected unit and work area. The customer advised that the unit started making a noise and it has been producing some sort of burning odor. I tested the unit and confirmed the sound coming from the drum. I spun the basket by hand and found the sound still being made. I disassembled the unit and did not find any evidence of any wires burning. I gained access to the blower wheel and found a hand towel and a sock Stuck in the blower wheel housing, causing the noise and smell. I removed the obstructions and checked all rollers and belts. Found everything else intact and a little bit of burnt lint on top of the heater housing. I removed the lint and tested the unit. The unit began to work and operate as designed. Call complete."

"KUIX535HPS01 Arrived to inspect no production. The customer advised production has always been questionable and recently, had completely stopped. Testing revealed the circulation pump inoperative and during subsequent tests, the reservoir drain pump stopped operation. I found the pump secondary from the transformer as an open circuit and suspect the issue occurred as the transformer heated up. I purposefully left the transformer unplugged from line VAC and loads. The lift pump and control were still operative to prevent any water issues. I am ordering the transformer, which should be installed first and then adding the control and re-flowing other parts, in case of need. No leaks observed during service. ; ordrng 1 WPW10485951 (Transformer) and 1 W11034363 (Control)"

Arrived onsite for trouble igniting during bake cycle and found adjustment to the ignitor stem was needed. Made adjustment to better gap the spark. Unit is now operating as designed.

"Arrived on site to test unit for long dry times. Tested unit with vent test and found vent is completely restricted. Advised customer to clean the vent out ASAP and to not use unit until that is done. Unit is heating. Unit is running as designed, job complete."

"Arrived on site for not drying. Upon arrival, inspected unit and observed no rinse aid has been used. Ran diagnostics and there are no saved error codes. Ran automatic test and element is pulling correct amperage and operating correctly. Also noticed no hot water entering unit. At beginning of cycle. Instructed customer about using rinse aid, placement of dishes and importance of having hot water to begin cycle. Also advised customer that plastic dishes will always have moisture. Unit is operating as designed. No leaks present at this time. Job complete"

Arrived on site for washer needing previously diagnosed latch and control. Upon arrival reconfirmed issue and installed parts. Tested unit and found no leaks and washer working as designed. Call complete

"Arrived on site to inspect unit for loud noise and condensation. Found control damper not closing properly. Replaced damper and added permagum to area where air may be escaping. Tested unit, unit is running as intended. No leaks present at this time. Job complete."

"Arrived on site to test unit for noise. Customer presented video of issue, sounds like it is the damper control. Confirmed the issue by activating damper control in diagnostics, damper motor is seizing up. Replaced damper and tested, unit is now running as designed, no leaks detected, job complete."

Arrived onsite for a refrigerator to replace a damaged RC door. I confirmed the dent in the door and took a photo. I replaced the door and badge. Call complete.

Arrived onsite for previously diagnosed parts. Installed the heating element into the unit and test it. On inspection found no water leaks and talking with the customer and they said have not had any leaks since the switch to liquid soap. The unit passed the diagnostic cycle with no issues.

Arrived on site to test unit for microwave power error. Replaced board test unit and unit test good job complete.

On arrival verified complaint of unit making noise. On visual inspection found rotor bolt fell out. Disassembled stator system to make sure gearcase isnt leaking oil. Unit is in good shape and bolt is not damaged. Reassembled unit and retested. No more noise identified and unit components all activated correctly. Unit is working now.

Arrived onsite for concerns about oven ignition noises and flame color on the cooktop. Tested and provided customer instructions on design. All checks good.

"Arrived on site for knob broken off. Upon arrival, inspected unit and found front left infinite switch has failed and knob cannot attach. Need to replace front left infinite switch. Ordering switch. Office to reschedule. ; ordrng 1 W10857622 (Front left infinite switch)"

On arrival verified complaint of F2E1. Unit will need console. Ordering 1x W11527488 office to reschedule when part available.; O-emld tckt

Arrived onsite for IM not working. On inspection the water and were not working. Found the inlet valve was working.i went to the water reservoir and found it frozen. I defrosted it and used perma gum from truck stock (212642) . The unit is operating as designed and no water leaks detected during service.