Arrived on site and replaced only one of the two contact plates(part#W11251734) I ordered. Unit now working as designed. Job complete.

Arrived on site to test unit for broken clip. Replaced clip test unit and unit test good. Job complete. W10909479 x1

"Arrived on site for makes noise. Upon arrival, inspected unit and there is currently no loud noises. Ran diagnostics to test all components. All fan motors , compressor and diffuser operate and sound correct. Cannot duplicate issue. Recommend that customer monitors unit to see if it happens again.Cannot duplicate sound at this time. Job complete. No parts installed at this time."

"Arrived on site to diagnose refrigerator not dispensing water. Tested unit and confirmed the water was not being dispensed. Traced lines and confirmed water coming out of valve. Found the reservoir was frozen. Advised customer that idle units like this can freeze the reservoir, since it's empty its constantly going to be running the cooling system. I bumped up the temp and advised to leave the unit unplugged until residents are going to move in, so reservoir thaws. No parts used. Call completed."

Arrived on site to replace humidity sensor. Part was defective and talked to customer about problem and fix problem with out part. No parts used.

"Arrived on site for refrigerator needing shelving and paint. Upon arrival used w756744 paint, and w11350962 shelves. Found unit working as designed. Call complete"

Arrived on site to test unit for burner staying on while on high and turning off when are at lower temp and oven taking to long to cook. Test unit and found burners working as designed staying on while on high and if you lower the temp the burner will turn off then turn back on to maintain temperature. Test oven and found average temp at 350? at 367? perfect with in range. Customer said that there is something wrong with the unit and I advised her to call her warranty to see if they approve to repair parts even when not needed. Job complete. No parts used.

"Arrived on site to test unit for short cycling. Customer stated that unit would stop mid cycle, she would have to wait for the unit to cool down before restarting. Inspected motor and found wires at the connection are black, issues that customer expressed are consistent with a drive motor issue. Replaced motor (W11364931) and blower wheel (WP697772). Tested unit, unit is now running as designed, job complete."

"Arrived on site to inspect washer error codes. Upon further inspection, the customer advised the unit consistently shuts down and shows the F5E4-lid lock error. I placed the unit in diagnostics showing error code F1E2-motor drive module over voltage. I cleared the code and attempted to test and the unit failed to test. I attempted to calibrate the unit and it continued to fail. I tilted the unit back and inspected underneath and found gearcase oil on the rotor (photo) and when I removed the rotor, I found more oil on the underside of the rotor and on the gearcase spindle. Following the tech sheet for the error code, I tested the unit and found the control needed to be replaced. I removed and replaced the main control and attempted o calibrate and the unit continued to fail. I tested the lid lock and found it open. I removed and replaced the lid lock assembly and calibrated the unit and retested. Unit is operating as designed. Due to the gearcase leaking oil, I am ordering the gearcase and clutch and scheduled return service for 05/01/24 PM. No water leaks observed during service.; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch)"

Arrived on site to diagnose dryer that is not starting. Tested unit and found no response when start button is pushed. Checked door switch and found door switch paddle broken. Replaced door switch and retested. Verified unit working as designed. Parts used - WPW10237959.

"Arrived on site. Replaced main control,ran diagnostics good strong air flow from both fans,ran harvest test icemaker dumped ice,ran fill test passed. Wpw10685033"

Arrived onsite for no dryer function after 2 days. Verified cleaned vents. Found broken thermal fuse. Panel damaged during access. Ordering console. Unit is now operating as designed Fuse used W10909685; ordrng 1 W11413566 (Fascia)

Arrived onsite for concern about the panel not operating properly and dry times extended. No error codes. Found home had mesh fitting on the exterior vent and was clogged with debris. Advised customer on need to have proper airflow and also on sensor dry function being hindered by certain kinds of loads and dryer sheets. Replaced the door catch due to some wear and possibly door coming open. Unit is now operating as designed. W11240283

Arrived on site to diagnose double oven that was not heating properly. Tested upper oven and found upper oven was swinging over 50 degrees during bake cycles and not heating properly. Tested temp sensor resistance and found it was out of spec. Replaced upper temp sensor and verified proper operation. Parts used - WP74008369.

"Arrived on site to inspect unit for icemaker being broken. Found tray broken and no longer rotating. Replaced icemaker, tested unit, unit is filling with water and running as intended. No leaks present at this time. Job complete. USED W11700250"

"Arrived on site to follow up on refrigerator that was not producing any ice after ice maker was replaced. I tested the ucemaker and could not get the icemaker to cycle at all. I unplugged and replaced the unit, qje got the icemaker to cycle 1 time and then it did not fill. Could not jump valve either. I replaced the icemaker again and tightened all connections on the valve. Ran icemaker and verified it cycled and filled properly. Previous icemaker was defective. Parts used W10882923. Repair completed."

"Arrived on site to test unit for not heating, tested unit found shorted cutoffs and heater, replaced parts and tested, unit is now running as designed, job completed WP3387747, 280148"

"Arrived onsite for dishwasher not working. On interior found error F4E3. Installed a new pump in the unit and ran diagnostics cycle, the unit passed with no issues. No water leaks detected during service. W11613479"

Arrived on site for leaks water even when off. Upon arrival inspected unit and supply water is off due to continuous leak. Found fill valve is faulty. Replaced valve W11434044. Test unit and is operating as designed. No leaks present at this time. Job complete

On arrival verified complaint of not starting cycle. Replaced latch and same issue. Ran cycle and f6e1 came back up. Replaced mcu and unit now starts cycle. Unit is now functioning correctly. Job complete no leaks detected during service. Replaced wpw10306374 and wpw10374126

"Arrived on site for a washing machine that sounds like its running when it isnt. Inspected unit and work area. The customer advise that the unit will drain as soon as she starts a cycle and will continuously run and will not actually start a cycle. Inspected unit and work area. Around the unit into diagnostics and found the machine automatically cake on the drain pump. Around the unit three diagnostics and found an F2 E1 (UI stuck key), F3 E1 (pressure system fault), and F8 E1 (low/no water detected during the fill) error codes. I tested both valves and found the valves working properly. I gained access to the pressure hose and found no cracks or improper connections, indicating any kind of leaking of air. I blew through the pressure hose from the control and did not find any debris stuck in the pressure dome. I removed the pressure hose from the tub and blew through it from the control. I found no loss of pressure for 30 seconds. I reattached the hose to the tub and replaced the control. Around the unit through multiple testing and found the unit working and operating as designed with no leaks present during operation. Call complete. W11170319"

Arrived on site to test unit for vent fan making loud noise. Found damper hitting fan. Secured damper test unit and unit test good job complete. NO PARTS USED.

Arrived on site to test unit for door issues. Found issue is cooktop is missing caulk around the edges. Recommend cooktop replacement. Actual address is 502. Across the road from 625. New vacant apartments. Office to reschedule. ; ordrng 1 W11178791 (Cooktop)

Arrived on site for oven not eating. Found no voltage to igniter . Replaced spark module W10860916. Oven is now lighting and heating properly l no gas leaks detected at time of service. Job complete

"Arrived on site. Per customer po reading and ui shutting off,ran diagnostics fan motor not powering on,ripped right door gasket ordering a new fan motor,gasket and will order a new main control in case needed. ; schdld next appmnt for 5/1 WED !"

"Arrived on site to diagnose dishwasher that was not washing properly/dispensing rinse aid. Customer said the unit leaves dishes a little cloudy. I tested the unit and found all functions working correctly and no saved error codes. Advised tinde aid dispenser does not actually open up, and mixes with the wash. Advised on cycle recommendations. Unit working as designed, no parts used. Call completed."

"Arrived on site for unit not cooling. Upon arrival we noticed compressor ramping and shutting off on overload. Confirmed unit needs sealed system repair. Ordering compressor, drier, access valve and evaporator. Will need sealed system technician scheduled for 2 hours. Office to reschedule ; ordrng 1 W11550396 (Evaporator) and 1 W11557425 (Compressor) and 1 Wpw10143759 (Uv drier) and 1 TJ90SF8404 (Access valve) and 1 R600a (R600a) and 1 Nitrogen (Nitrogen) and 1 2hour (2 hour)"

Arrived on site for surface light not turning off . Found customer is using a LED bulb . Instructed on proper build usage . Gave part number to customer and recommended using OME bulb . No other issues found . Job complete

"Arrived on site to replace basket diagnosed on previous trip. Replaced basket, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11513243"

"Arrived on site for refrigerator leaking water from ice dispenser and ice was wet and not melted. Ran diagnostics. Sensors passed. Icemaker error e5. Found icemaker fan was barely pushing air. Removed and replaced icemaker, ice fan and dual water valve. Verified operation. Call complete. W11658802, W11482383, W10846539"

"WFW6620HW0 Arrived to inspect vibration. The customer presented a video showing the issue and malfunction of the machine via over speed was ruled out. I found the rear bracket for the pedestal was only attached at the lower sides and the top mounting screw was stripped. I was able to invert the bracket, retaining its use and installing into factory holes that corresponded. All four legs were not secured and were screwed down by about a half-inch. This allowed vertical movement that resulted in the excessive hop and shaking. After correcting the bracket and legs, I was unable to create any further significant vibration within customer mode, highest speed. No leaks observed during service."

Arrived on site to diagnose vent hood with no working lights. Contacted builder who said lights are working now. No parts used. Call completed.

"Arrived on site to diagnose refrigerator that is not defrosting. Customer experiencing ice buildup on freezer evap. Found heater circuit working properly with no issues. Found control is not triggering defrost, even with good heater function. Replaced control since thermistor tested good. Unit should be working as designed. Repair completed. Parts used - W11558182."

Arrived on site replaced dryer belt 661570V. Unit now tumbling and heating . No lint or water leaks detected at time of service . Job complete

Arrived on site with new wheels for upper rack. Replaced adjuster kit W10712395. Verified operation. Call complete.

"Arrived on site to inspect dryer not drying clothing. Upon further inspection, the customer advised the unit will het warm, but the clothing doesnt come out dry. The customer advised that the vent going outside runs through the home foundation and has been cleaned several times. Using my vent test ,it, I tested the airflow to the unit and it passed the first two tests. I tested the heating by opening the door and closing the door switch and tested on timed dry and the unit got warm, but I never saw the element illuminate in the back right corner vent. When I disassembled the unit I found a large amount of lint inside the unit (before photo). I removed the element to find the center metal plate cracked and badly warped. I advised the customer of my findings and replaced the element and cleaned the unit (after photo) and reassembled the unit and tested. Unit is operating as designed. I recommended to the customer to clean the vents at least two times per year and possibly more since it runs though the foundation and a large amount of moisture will collect inside the vents causing the moisture to collect lint and clog the vents. No lint and no water observed at the end of service, job completed."

"Arrived on site to test unit for water not draining, tested unit found drain pump not activating, inspected and found a broken wire, secured wire with butt splice and tested, unit is now running as designed, no leaks detected job complete no parts installed"

"Arrived on site to test unit for no ice production. Started harvest through diagnostics, harvest started but when door is open with door switch closed, harvesting stops. Inspected wire harness and found 2 wires broken causing IM to work intermittently. Will need to order door and damper as well. Additional parts will be needed to ensure completion. No parts installed, ordering parts, office to get authorization and reschedule.; ordrng 1 W11236851 (Damper) and 1 WP2198677 (Connector) and 1 WP2300868 (Connector) and 1 WP4373559 (Connector) and 1 LW11037733 (FC Door)"

"On arrival verified complaint of intermittent PO failure. Unit possibly had cooling issue during Po. Unable to replicate Po failure or get a good temp read as customer has no food in Fc. Replaced main and Ui for possible failing board. Advised customer if problem persists we will need to call TL, as well as the need of product in FC to get a temp read. Job complete. Installed w11642011 and w11556912"

"Arrived on site to inspect refrigerator ice maker not producing fast enough. Upon further inspection, the customer advised the ice production has gotten slower than normal. When I went to test the temps in the freezer section, I found a large amount of glazing and frost on the interior of the freezer. Also found the emitter receiver boards not functioning properly. I tested the boards and found the emitter light is not coming on or flashing. Following service pointer #W11660066, I tested the emitter/receiver boards and found they are faulty. Also, per service pointer #W11685264, I inspected the unit and found the control board needs to be replaced. I am ordering the emitter/receiver boards and will return with all prescreened parts and scheduled return service for 05/01/24. No water leaks observed during service.; ordrng 1 W11629974 (Emitter/receiver)"

"Arrived on site to replace faulty sealed system parts. Replaced evaporator coil, drier and compressor. Checked for leaks using nitrogen. No leaks found. Pulled vacuum and held. Charged per spec and tested unit. Unit is cooling. Notified customer to give 24 hours for unit to stabilize. Unit is functioning as designed. Job complete"

Arrived onsite for nuisance tripping. Found unit plugged in an un tripped. Tested preheat to 350f and all cooktop features and unit did not trip. Same with broil. Unable to recreate failure. All checks good. No parts used.

"Arrived on site ,replaced diffuser and added Permagum around opening in liner . Dampener is opening and closing properly . No water leaks detected at time of service . W11645127, 212643 are parts installed. Job complete"

"Ive been con site to install previously diagnose parts. Inspected unit and work area. I replaced the compressor, dryer, and access valve. Around the unit with nitrogen up to 120 psi and did not find pressures change for 15 minutes. I vacuumed down the unit to -31 psi and found pressures hold again. I charged the unit up with 53 g of R600 and tested the unit. The unit began to work and operate as designed. Call complete. WPW10143759, W11547313, W11506635, nitrogen, and R600."

"Arrived on site for dead otr . Found upper interlock micro switch has failed and blown 20a fuse . Replaced upper interlock and fuse . All checke normal. W11551558 , W11707984 were used in repair . Job complete"

"Arrived on site for small squeaking noise. Ran diagnostics and got small squeaking noise when starting to spin . Did find some belt dust on cam . Replaced cam and belt W11239857, W10721967. Retested washer . All checked normal. No water leaks detected at time of service . Job complete"

Arrived on site and replaced damaged outer wrap and console. Unit working as designed. Job complete.

Arrived on site to replace previously diagnosed wash basket. Found current wash basket in unit has no signs of issues and has holes punched through better than new one. Showed customer difference between new basket and current one in unit. Did find LF suspension has not inserted properly causing slit by raise on LF corner. Customer provided video of noise concern. Found noise is water being wringed out from items in washer and hitting tub. Noise is part of normal operation and will vary between loads and will be especially evident with larger items or items that tend to retain a lot of water. Unit is now working as designed. Advised customer to download app and connect unit to WiFi to ensure most current software. No leaks detected. No parts replaced. Job complete.

"Arrived on site for refrigerator not cooling, customer said freezer was working but refrigerator was at about 70f. It started working again a few days ago. Verified proper temperature. Ran diagnostics and all components passed. Possible damper control was stuck. Replaced damper. Call complete. WPW10594330"

Arrived on site to diagnose vooktop with damaged grate. I examined the unit and found the left front wok plate was actually warped and sticking up. Replaced grate / wok plate and verified proper operation. Parts used - W11380124. Repair completed.

Arrived on site for refrigerator not cooling. Removed panel. Confirmed thermostat is working. Removed start device. Verified compressor is good. Replaced start device. Verified operation. Call complete.

Arrived on site for noisy dryer. Upon arrival customer relayed a video of the issue despite the noise not occurring on site. Upon disassembly we found the blower wheel to have cracked which can causing intermittent chattering noise. We replaced the blower wheel and advised customer to monitor unit. Unit is functioning as designed. Job complete

"Arrived on site to test unit for ice slab in FC. Inspected unit found drain is frozen over and ice ball has formed around the bimetal. Removed ice from bottom of the cabin and thawed out drain and ice ball. Found no restrictions in the drain or drain pan. Found torn door gasket that would need to be ordered for return visit. Advised customer to monitor unit, if issue returns before return visit then call the office and inform them so we can order additional parts to ensure completion. No parts installed, ordering part, office to reschedule.; ordrng 1 W10443319 (FC Gasket)"

"Arrived on site to replace previously diagnosed inner door and outer door, replaced parts and tested, unit is now functioning as designed, no leaks detected job complete, installed W11703965, W11316777"

"Arrived on site for a refrigerator that has a control light out. Inspected unit and work area. The customer advised that the unit user interface will turn on and off by itself and that by touching or opening the door, sometimes the lights will turn back on. I did confirm the customer complaint and gained access to the user interface. I did not find any improper connections at the user interface. I replaced the user interface and tested the unit. The unit began to work and operate as designed. Call complete. W11203289"

"Arrived onsite for refrigerator leaking water. On inspection I found the ice bin gasket folded over on the left side. I fixed that issue, we to the back in turn the water back on and looked for a leak in the valve and the water line. Found no leaks n back, I then went and was checked the rc evap and it was not frozen over. The condenser was 95% clogged I cleaned it up. Found that the ice maker was not seated all the way back so I reseated the ice maker. I never saw the unit leaking. Told the customer to keep a eye on it to see if it is recurring or was due to the air gaps on the ice maker. No leaks detected during service and no parts were used."

Arrived on site for dryer taking too long. Verified heat circuit is good and getting to temperature. Drum is turning properly. Replaced timer WPW10185982 as precaution. Checked and found the dryer vent is clogged. Removed from wall and verified it is restricted from wall to roof. Refer to vent cleaning company. Left vent unplugged to prevent fire hazard.

Apt 427Arrived on site for dryer tripping breaker after about 10-15 mins on really big loads . Ran diagnostics . No error codes . Ran unit and couldnt trip breaker . Recommend replacing motor . Ordering blower wheel and motor . Call to set return .no parts used ; ordrng 1 W11378949 (Console) and 1 WP3387747 (Element) and 1 W11327190 (Blower wheel) and 1 W11234001 (Motor)

"Arrived on site to test unit for no cooling. Inspected unit found compressor not running but extremely hot, cycled power with watt meter at the outlet, compressor kicked on for 5 seconds and during that time wattage spiked to 873. Compressor than shut off and would not start back up. Compressor is seized and will need a new compressor, access valve, dye drier, and evaporator coil as precautionary. Unit is r600a. Requesting 2 hours. No parts installed. Office to get authorization, order parts, and reschedule.; O-emld tckt"

"Arrived on site to test unit for Tripping breaker, tested unit found unit tripping breaker when magnetron is activated, recommend replacing control, capacitor, magnetron and diode, ordering parts, office to reschedule no parts installed ; ordrng 1 W10836571 (Magnetron) and 1 W11707196 (Control) and 1 W11590185 (Capacitor) and 1 W11222648 (Diode)"

Arrived onsite for noisy venthood and repaired by determine a screw was in the fan space and needed to be adjusted. All checks good. Unit is now operating as designed. No parts

On arrival verified broken bucket. Replaced bucket per previous diag. Ran auger and bucket moves no excess noise. Job complete no leaks detected during service. Installed wpw10558423

"Arrived on site to install previously diagnosed and ordered part. Due to the element failure, I removed and replaced the element and when I went to test the unit I found the timer knob stem broken. Also found the timer difficult to turn. Using a pair of needle nose pliers, I was able to get the timer turned to test the unit and other than the timer, the unit is operating as designed. I am ordering the timer and knob and scheduled return service for 05/01/24. November lint observed during service.; ordrng 1 W11685947 (Timer) and 1 W11708423 (Knob)"

"Arrived on site for a defective compressor. Removed defective compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W11574734,w11506635,wpw10143759"

"Arrived on site to install previously diagnosed and ordered part(s). Due to the UI failing to respond properly when placing the unit in diagnostics, I removed and replaced the UI and attempted to test. The unit continued to fail. I removed and replaced the main control and calibrated the unit and placed it in diagnostics and tested. Unit is operating as designed. Tested the unit in a normal wash cycle and it operated as designed. No water leaks observed during service, job completed. W11627413. W11675701"

Arrived onsite and completed the cosmetic repair on the stove top. Console replaced. W11175518

"Unit has been moved to 12101****Arrived on site to replaced faulty parts. Upon disassembly, we noticed the shaft sleeve on new basket was 1/8 of an inch smaller than original basket so the new basket does not slide onto the gearcase shaft. Re ordered another basket. Left agitator off due to being difficult to remove. Office to reschedule ; ordrng 1 W11172199 (Basket)"

"Arrived on site for ice machine needing harness and control. Upon arrival reconfirmed issue and installed w11034363 control, and harness w11126268. Tested unit and found it working as designed. Call complete"

"Arrived on site for a microwave that is not heating. Inspected unit and work area. Customer advised that this microwave was brand new and that the fan does not work and when they cook, it will heat for about a minute and then Ill shut down and stop heating. They said it would need to cool down before it would microwave again. I tested the fan operations and confirmed the customer complaint. I remove the unit from the wall and gained access to the fan assembly. I found the fan assembly connector not connected onto the fan motor. I fixed the connection and tested the unit. I found the unit working and operating as designed. I put the unit back on the wall and the customer had me microwave a frozen item for 2 1/2 to 3 minutes without it shutting off. The unit is working and operating as designed. Call complete. No parts were replaced."

"Arrived on site for a washing machine that is making loud grinding noises throughout the wash cycle but the specifically in the spin cycle. I did confirm the customers complaint. I went to check for model and serial numbers, but found no model or serial tag on the washer itself. I spoke with claims and because there is no full model number or serial number is attached with this unit, we cannot necessarily find the parts needed for the washer. The office will need to contact the extended warranty for alternate resolutions. Call complete."

"Arrived on site with previously ordered parts. Upon disassembly,found upper arm screw is broken and lower and upper arms cannot connect. Needs to order screws. Office to reschedule ; ordrng 1 WPW10422765 (Arm Screw) and 1 WPW10422764 (Arm screw)"

Arrived on site to test unit for unit not starting. Test unit and found and control board. Replaced board test unit and console not responding. You can hear the console beeping but nothing is lighting up. Will order new console office to reschedule. W11629916; ordrng 1 W11622495 (Console)

"Arrived on site. Unit no longer tripping breaker,ran diagnostics diagnosed a,defective control,replaced control powered unit on ran diagnostics all test passed. Used part wpw10594329"

Arrived on site for unit not cooling. Upon arrival we found compressor and condenser fan not running. The controls were toggling left to right so we could not enter diagnostic mode. We replaced control box and immediately the compressor and condenser fan kicked on. Unit is cooling at this time. Advised customer to monitor unit to reach temp within. 24 hours. Unit is functioning as designed. Job complete. W11594670 control box

"On arrival verified complaint of unit locked. Found board burnt and latch busted. Replaced both and engaged test mode. Drain pump then burned up the new board. Unit will need new latch as it broke opening lid to remove water after replacing, main board, harness, and drain pump. Ordering new latch and main board. Installed w11307244 and w11116590. Rescheduled for 5/1 ; ordrng 1 w11307244 (Latch) and 1 w11116590 (Main board)"

"Arrived on site to replace previously diagnosed basket, tested unit found that gear case is leaking oil, replaced basket, gear case and slider, tested unit, unit is now running as designed, no leaks detected job complete installed parts W10734521, W11449841, W11178227"

"Arrived on site to follow up on ice machine not producing ice. On door open I found the unit very hot on the inside, with no cooling at all. I found green trails running down the back, and green drips in the unit. Advised customer the unit has a corroded sealed system that's full of contaminants and would require an entire sealed system rebuild to resolve. Due to age of unit I recommended replacement / no repair. Call completed, no parts used."

arrived on site to test unit for unit giving F1E0 error internal board malfunction. Test unit and found and board. Replaced board test unit and unit test good job complete. W11620481

Arrived on site for washer walking out of position . Found one of leveling legs on pedestal was off balance due to locking nut not being locked in place . Adjusted leveling feet . All checked normal in diagnostics. Job complete. No parts installed.

Arrived on site to test unit for unit not getting to temp. Calibrated unit and unit test good Average temp when set to 350? its 357?. Job complete. NO PARTS USED.

"Arrived onsite and replaced parts related to ice production and leaking issues. All checks good. Advised customer on repair items and purposes. W10846539, W11482383, W11658802, W11159728, WPW10577864"

Arrived on site for oven not starting or heating . Found door latch broken and UI buttons not functioning properly. Ordering ui and door latch . Unit is in warranty per SC. No cosmetic or instructs . Call to set return . No parts installed today .; ordrng 1 W10883049 (Door latch)

"Arrived on site to test unit for noise. Tested unit found clunking sound present. Took unit apart and inspected, found bearing rubber completely fallen apart. Installed repair kit (4392065) and tested, unit is now running as designed. Advised customer to not overload the dryer. Job complete."

"Arrived on site for dishwasher needing previously diagnosed control w10804118, stat wp661566, owi wpw10705575, heater w10518394, and dispenser w10815478. Installed parts and tested unit. Found no leaks and it working as designed. Call complete"

"Arrived onsite for water continues to enter dishwasher and leaks out. Upon arrival,inspected unit. Found water valve weeping and water stream coming from inlet on inside of tub. Unit does drain correctly. Need to replace valve. Turned supply water off. Ordering Water fill valve and control to have on hand. Office to reschedule ; ordrng 1 W11175771 (Valve) and 1 W11305308 (Control)"

Arrived on site to replace console. Replaced console test unit and unit test good. Job complete. W11460908

"Arrived on site for a washing machine that has a locked lid and water at the bottom of the washer. Inspected unit and work area. The customer advised that the unit just stopped in the middle of the wash, and has not been running since. I did find the washer full of water and getting access underneath. I did not find any wires broken and checked resistance on the drain pump. I found the drain pump open and the drain pump had internally combusted. I replaced the drain pump and checked my loads from the control. I found all loads within range. I tested the unit and found the unit continually stuck in a drain due to water being stuck in the washer for the past week and a half. I replaced out the control in around the unit through an auto test. The unit ran and operated as designed with no leaks present during operation. Call complete."

"KRMF706EBS01 Arrived to inspect no cool. I found the source of the leak at the dye drier connection and I removed and replaced the drier to correct. The customer advised the last repair did not last overnight. I vacuumed the system to 270 microns and then it held below 500, reaching 470 microns after approximately 15 minutes and steadily tapering off, towards the end of the monitored time. The increase in microns is likely due to the fact the system had a severe leak and lost refrigerant while running, creating a vacuum in the low side and when shut down, it drew significant moisture. The customer will contact us if issues persist. No water connections to unit."

Arrived on site to inspect unit for burners not heating. Upon closer inspection found cord was hooked up backwards. Swapped cord around but after doing so one on the leads pulled out of eyelet due to improper crimping. Informed customer that power cord will need to be replaced to get rid of power supply issue that is currently apparent due to cord not being set up properly. Job complete. NO PARTS USED

Arrived on site replaced drain pump W10876600. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

"MVW7230HW1 Arrived to inspect noise. The customer advised the sound was similar to grinding gears. Service test mode had F6E3 and I cleared for testing, also attributing the stored error to the possibility of the error to gear case/motor issues and over-currenting, known to occasionally cause that error. During manual test modes, I could hear excessive gear noise at lower spin speeds. Inspection of the motor and gear case area reveled the presence of oil in an apparent recent leak, series of events. Further inspection revealed parts of a garment had wrapped around the upper shaft, damaging the inner seal and causing water to incur into the planetary drive area and subsequent loss of oil at the motor end. I moved and replaced the gear case and slider and then calibrated the control. Testing in automatic and manual modes proofed the issue as resolved and the unit operated as designed, with all functions present. No leaks observed during service."

"Arrived on site for not heating correctly, upon arrival, test unit by preheating oven to 350. Used thermocouple to monitor temperatures. Unit preheated correctly then began to heat cycle. Averaged 3 cycles and get an average of 356. Unit is operating as designed. After series of questions with customer, he said all of his foods are cooking correctly. I believe inspector used incorrect thermometer when testing. Unit is operating as designed. Job complete. No parts needed"

"Arron site to replace door latch diagnosed on previous trip. Replaced latch, tested unit, unit is running as intended. No leaks present at this time. Job complete. Used W11513248"

"Arrived on site to test unit for LF error, tested unit found 3 errors all related to failed water valve, replaced water valve and tested, all components are activating and running good in diagnostics, unit is running as designed, no leaks detected job complete replaced W11165546"

Arrived on site for unit not heating properly. Upon arrival inspected unit. Found that heating element were not properly. Secured to the cabinet. Preventing the unit from heating evenly. Secured elements properly to brackets. Tested unit and unit is now functioning properly. Job complete.

"Arrived on site for dishwasher needing heater w10518394, dispenser w10815478, control w10804118, owi wpw10705575, stat wp661566 and upper and lower spray arms wpw10317197 & wpw10319027. Tested unit and found no leaks and working as designed. Call complete"

"Arrived on site to replace upper interlock. Replaced interlock and screws and replace fuse as well. Test unit and unit heating correctly and working as designed. W11707084, W11551558, 8169479 x2"

Arrived on site for under microwave light staying on at all times. Found no bulb. Used test bulb to confirm light stays on. Replaced control board . Customer provided new bulb. Verified operation. Call complete.

"Arrived on site for not draining, upon arrival,inspected unit and there is water sitting at bottom of tub. Ran drain but motor only hums. Ran diagnostics and get error codeF8-E2 drain motor electrical issue. Drained out all water with shop vac. Removed drain pump and found debris lodged in impeller. replaced Drain pump W10876537. Test unit and fills but wash motor never operates. Am able to drain. Ran diagnostics again and get F4-E3 motor not operating. Need to replace sump and motor. Replaced sump and motor W11025157 and re test unit. Unit is now operating as designed. No leaks present at this time. Job complete"

"On arrival verified complaint of unit shredding clothing. Visual inspection of the drum found burrs. Showed customer burrs. Recommend replacing inner basket. Ordering inner basket 1x W10554251. Office to reschedule. No parts installed, ; ordrng 1 W10554251 (Inner basket)"