"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the RC section at room temp and the FC section cooling above recommended temps. Also found frost built up on evaporator cover. I placed unit in diagnostics and tested the defrost thermistor and according to the UI defrost thermistor was open and tested defrost function and found unit would not defrost. I removed and replaced the UI and HV control and retested defrost and the unit is operating as designed. I placed my flashlight inside the freezer and closed the door and found small gap in the upper right corner of the FC door gasket. Using my heat gun I heated the gasket and shaped it and found the gasket is sealing properly. Using my steamer, I removed the ice and frost from the evaporator and tested the unit and found the evaporator has a good frost pattern. Reassembled the unit and continued monitoring it and unit is operating as designed. I contacted the tenant and left a message advising of my repairs and recommended leaving the FC door closed for a few hours to allow the gasket to mold to,the chassis and FC door. No water leaks observed during service, job completed. No one available to sign for receipt. W11558182. W11518204"

"Arrived on site to inspect dishwasher error codes. Upon further inspection, I placed the unit in diagnostics showing error code F8E4-overfill switch activated. I cleared the code and continued with testing. I removed the toeplate and found the drip pan full of water. I removed the float switch from the pan and cleaned the water from the pan. The unit completed testing with no issue and no error codes. I cleaned the float switch and retested the unit and it continued to operate as designed. I found the customer has a water softener system and is using too much detergent which is causing too many suds and over flowing the reservoir. I made recommendations for use and care p, as well as, detergent and rinse aid use. No water leaks observed at the end of service, job completed. No parts replaced."

Arrived onsite for burner not igniting. On inspection there was no spark on the left back burner I gain access to the burners and found no issue with igniter. Gain access to the spark module and unplugged the wire checked for any issue with connector and found no issues. Reconnected the wire and the burner started to ignite. The wire must not been plugged all the way in. The unit is operating as designed and no gas leak was detected during service. No parts were installed.

Arrived on site for dishwasher not drying. No errors. Diagnostics completes with no issues. Heater pulls 7 amps. Called tech line. Plastic does not properly dry. Plastic tub dishwasher will have trouble with holding steam. Plastic will not dry without fan. Recommend opening the door after cycle completes. Unit is working as designed. File#7738961827. Referred customer to customer service.

"WRS315SDHM08 Arrived to inspect ice within cabinet and door closing noise. I found the top right it the FC would not seal. The issue was due to the machine incorrectly set during installation and after correcting the roller height, the issue resolved and the door sealed. The dispenser dripped after dispensing and I was able to correct the issue. No leaks observed during service."