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Local Reviews
for Woodway, TX

Appliance Express Rated 4.6 out of 5 stars based on 8 customer reviews

Map of Woodway, TX

Great service.




Review of Appliance Express

Tech was friendly and courteous.


Map of Woodway, TX

washer repair




Review of Appliance Express

excellent service, technician was patient and informative


Map of Woodway, TX

Disappointed customer




Review of Appliance Express

Waste of everyones time. Unable to adrdress the problem of a new Whirlpool oven installed in May 2018 that works intermittently. Oven stopped working(stays in preheating mode) Sunday thru Wednesday. Started working Wednesday evening before appointment on Thursday afternoon. Called Whirlpool service number(they are not the least interested) passes it to Appliance Express, Appliance Express has no answer,so they pass it back to Whirlpool.


Map of Woodway, TX

very organized, professional business and repairman




Review of Appliance Express

great experience, organized, professional, personable repairman!


Map of Woodway, TX

Al was super friendly, helpful, and kind.




Review of Appliance Express


Map of Woodway, TX

Very nice, understanding serviceman




Review of Appliance Express


Map of Woodway, TX

GREAT SERVICE!!




Review of Appliance Express

Mike was very courteous and knowledgeable and took time to explain every thing to us.


Map of Woodway, TX

great job




Review of Appliance Express

he explained everything and got me fixed up


Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW4 Arrived onsite for customer of top load washer unlevel and wobbling when spinning. Found legs are off balance.Was able to adjust feet. Found washer now level with floor. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Quail Hollow Ln, Woodway, TX 76712
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 Arrived to inspect washer not draining.Ran diagnostics test mode and unit did not drain.Removed and replaced the drain pump.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service Customer satisfied JOB COMPLETE

Near Quail Hollow Ln, Woodway, TX 76712
Al R.

Al R.

REFRIGERATOR JENN-AIR JFX2897DRP02 Arrived to inspect refrigerator ice maker issues.Ran diagnostics test mode and all functions of the unit are working properly.Customer instructed on unit Al water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE

Near Woodway, TX 76712
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived onsite to install new control box and thermistor to SxS refrigerator from prior visit’s diagnosis. Removed and replaced control box and thermistor. Checked and incoming voltage to new thermistor and control. Voltage checks ok. Unit is cooling as intended. No other issues found. All water connections were dry at time of service.

Near Schwan Ln, Woodway, TX 76712
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 When arrived, found unitnis cooling properly. Found RC @ 37F and FC @ 0F. Also found full bin of ice. Called WPL Techline Checked control voltage to thermistor and found 0v. Confirmed control issue. Ordering control and thermistor to complete repair. All water connections were dry at time of service.; ordrng 1 W11203924 (contrl-box) and 1 WPW10384183 (thermistor)"

Near Schwan Ln, Woodway, TX 76712
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived to inspect side by side refrigerator not cooling properly.Confirmed the complaint and immediately checked interior temperatures of both the refrigerator and freezer sections.Got 55 in the refrigerator and 35 in the freezer cabinet.Removed the evaporator panel to access the evaporator to check frost pattern and the pattern was not very defined.Removed back cover to unit and checked the condenser motor fan, which was running, but the compressor was extremely hot to the touchOrdering compressor, access valve and dye drier. CNOTE 2 hours CNOTE Sealed System Tech.ordrng 1 876765 (TUBE KIT) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2HOURS) and 1 W10309988 (COMPRESSOR ) and 1 W11179385 (DRIER-TUBE)"

Near Schwan Ln, Woodway, TX 76712
Joel G.

Joel G.

DRYER FRIGIDAIRE FEQ332ES0 "Arrived on site to diagnose dryer humming and not coming on. Verified proper voltage at out. Spun drum and it’s free. Started dryer and it came on and started to heat just fine. Motor needs replaced. On this model, the motor and blower assy need to be replaced together. Dryer is also squeaking, indicating bearing is starting to go out.

Near McLennan Crossing Rd, Woodway, TX 76712
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC4 Arrived to inspect washer noise during spin cycle.Diagnostic tested the unit and discovered the drain hose has a syphoning boot on it. I removed the boot and now unit works as designed.

Near Oak Grove Cir, Woodway, TX 76712
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC4 Arrived on site and customer advised she had an appointment and needed to leave the residence. No work preformed on this date.Customer will call to reschedule with the office.; saved tckt

Near Oak Grove Cir, Woodway, TX 76712
Al R.

Al R.

RANGE FRIGIDAIRE FFEF3012UWB Arrived to install previously ordered part. Removed and replaced the left rear small burner. Unit now works as designed.JOB COMPLETE

Near Woodgate Dr, Woodway, TX 76712
Steve C.

Steve C.

RANGE FRIGIDAIRE FFEF3012UWB Arrived on site For the units left rear burner is not turning on. Tested unit and found the element has no continuity. The unit will need a new left rear element. There is 240 V going to the element. ; ordrng 1 5304516160 (ELEMENT )

Near Woodgate Dr, Woodway, TX 76712
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite for customer complaint of french door refrigerator not making ice. Ran diagnostics and found error code E2 (Lost Home Position). Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near La Sol Ln, Woodway, TX 76712
Al R.

Al R.

OVEN KITCHENAID KODE500ESS02 Arrived to install previously ordered part. Removed and replaced the motor fan. Reassembled the unit and unit tested as designed.JOB COMPLETE

Near Creek Bend Dr, Woodway, TX 76712
Steve C.

Steve C.

OVEN KITCHENAID KODE500ESS02 Arrived on site for the unit is not heating properly and the unit is making a loud rumbling noise. Tested both ovens and found both ovens were at 341 degrees when set to 350 degrees. Also found the convection fan motor for the upper oven is extremely loud. Calibrated the units for both ovens 10° more. Will need to order the convection fan motor for the next visit. Customer needs a PM appointment due to doctors visit in the morning.; ordrng 1 CNOTE (PM APPOINTMENT ) and 1 W10860984 (motor-fan)

Near Creek Bend Dr, Woodway, TX 76712
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found no continuity on element and thermal cutoff. Removed and replaced element and thermal cutoff. Reassembled and tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Woodgate Dr, Woodway, TX 76712
Al R.

Al R.

DISHWASHER AMANA ADB1400AGW1 Arrived to inspect dishwasher not drying properly. I tested the unit and instructed the customer on proper use of the unit. The unit tested as designed. The customer did admit to pod usage and not purging hot water before use. I instructed her on the 120 degrees a dishwasher needs to preform properly.JOB COMPLETE

Near Randy Dr, Woodway, TX 76712
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of french door refrigerator dispenser water dispensing slowly. Tested unit and confirmed issue. Used filter bypass and retested. Found water flow slow as well. Removed and replaced water reservoir and reassembled. Installed customer bought filter. Water now flows as intended. No other issues found. All water connections were dry at time of service.

Near Woodway, TX 76712
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of french door refrigerator dispenser water dispensing slowly. Tested unit and confirmed issue. Used filter bypass and retested. Found water flow slow as well. Removed and replaced water reservoir and reassembled. Installed customer bought filter. Water now flows as intended. No other issues found. All water connections were dry at time of service.

Near Woodway, TX 76712
Steve C.

Steve C.

WASHER MAYTAG MVWB765FW0 Have on site for the unit is leaking water inside the unit when the unit is off. Tested the unit in diagnostics and received error code F3E2 valve thermistor short. Replace the valve housing and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Elmwood Dr, Woodway, TX 76712
Al R.

Al R.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived to install previously ordered part. Upon arriving I observed the KEY STUCK ERROR CODE. Since the control had just been replaced, I called WHIRLPOOL Tech line andSpoke with Kurt. I was told to check the wiring harness, which all connections were secured to the control. Kurt advised me check for proper ventilation from upper oven.Kurt then advised me, he would not be good to replace because the customer would get the same error code. He said the condensation from the food would duplicate the error code in the unit. Customer not happy with results of the unit and will call Whirlpool customer service SR 7724023689."

Near Stonewood Court, Woodway, TX 76712
Steve C.

Steve C.

WASHER AMANA NTW4516FW2 Arrived on site for the unit will not turn on. Tested the unit and found proper voltage to the control 121 V. Found the control will not light up. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Chapel Rd, Woodway, TX 76712
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for the unit will randomly turn off. Test of the unit and found all the fans are working properly. Called Whirlpool Sr#7723896196 and advised parts we’ve already replaced. Found the refrigerator outlet is also sharing with the Kitchen plugs and all in one breaker. Whirlpool advise The refrigerator has to be on its own dedicated breaker per installation. Advise customer to call a electrician and all water connections were dry at the time of service.

Near Woodway, TX 76712
Steve C.

Steve C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for the unit is not reaching temperature. Test of the unit and the unit is heating properly. Customer advised it intermittently will not heat and not get hot inside the oven. Tested the unit in diagnostics and receive no error codes. Reset the control and unit is working properly. Customer advised she wants the unit replaced.

Near Woodway Dr, Woodway, TX 76712
Steve C.

Steve C.

DISHWASHER MAYTAG MDB8969SDM3 Arrived on site for the unit is not draining. Found the tub is full of water and will not drain. Remove the drain hose from the garbage disposal and found the garbage disposal has the drain cap. Remove the drain cap and re-install the drain hose to the garbage disposal. Tested the unit and the unit is working properly. Also had to re-level the unit due to the left side of the door was hitting When closing the door. Customer paid in full and all water connections were dry at the time of service.

Near Sendero Ln, Woodway, TX 76712
Steve C.

Steve C.

WASHER MAYTAG MVWC415EW1 Arrived on site for the unit will not lock or advance cycles. Tested the unit and found the latch will continuously make a clicking noise. Found the latch is defective. Replaced the latch and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Speegleville Rd, Woodway, TX 76712
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite to install electronic components to 5 Door french door refrigerator from prior tech’s diagnosis. Removed and replaced UI.power supply,pantry control. Reassembled. Tested dispenser. Dispenser now works without shutting off. No other issues found. All water connections were dry at time of service."

Near Woodway, TX 76712
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived onsite to install to UI to wall oven from my prior visit’s diagnosis. Removed and replaced UI. Reassembled and tested unit. Unit now works as intended. No other issues found.

Near Stonewood Court, Woodway, TX 76712
Al R.

Al R.

WASHER MAYTAG MVWC565FW1 Arrived to inspect washer making a loud banging noise. I tested the unit in diagnostic test mode. All components operated as designed All water lines were dry at the time of service.JOB COMPLETE

Near Paloma Dr, Woodway, TX 76712
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for the unit will not turn on. Found the unit is working properly. Customer advised it’s been working for a week. Went through diagnostics and found no error codes and components are working properly. Customer also wants the filter to be replaced. Found the unit is working properly and all water connections are dry at the time of service.

Near Woodway, TX 76712
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for the unit will not turn on. Found the unit is working properly. Customer advised it’s been working for a week. Went through diagnostics and found no error codes and components are working properly. Customer also wants the filter to be replaced. Found the unit is working properly and all water connections are dry at the time of service.

Near Woodway, TX 76712
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KBFS25EWMS10 Arrived onsite for customer complaint of huge ice block in ice bin and leaking. Removed door and found water fill tube was not properly installed into icemaker. Properly installed icemaker and tested water valve. Water now flows properly to icemaker mold. No other issues found. All water connections were dry at time of service.

Near Wooded Crest Dr, Woodway, TX 76712
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived onsite for customer complaint of wall oven shut off and on mid cycle. Tested unit and found during cycle, UI would reset and come back on. Breaker will not trip. Unit would come back on and reset. Control has been replaced by prior service company. Ordering UI to complete repair. Advised OF to R/S due to part availability. No other issues found.; ordrng 1 W10864157 (panl-cntrl ss )"

Near Stonewood Court, Woodway, TX 76712
Steve C.

Steve C.

WASHER AMANA NTW4516FW2 Arrived on site for the unit will not start. Tested the unit and found the unit will turn on. Tested the unit in diagnostics and received no error codes. Found the unit was shaking a lot during spin cycle. Adjusted the leveling feet and unit works properly. All water connections were dry at the time of service.

Near Chapel Rd, Woodway, TX 76712
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KBFS25EWMS10 Arrived onsite to install new heater to french door refrigerator from prior tech rediagnosis. Steamed all frost off evaporator. Removed defective defrost heater. Installed new replacement. Tested heater in diagnostics. Heater comes on as intended. No other issues found. All water connections were dry at time of service.

Near Wooded Crest Dr, Woodway, TX 76712
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KBFS25EWMS10 Arrive on site to replace the control and the harness 22 units not working properly. Defrosted the entire freezer and found the heater has no continuity. Replaced all parts and will need to order the heaters for the next visit.; ordrng 1 W10825088 (heater)

Near Wooded Crest Dr, Woodway, TX 76712