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for Wimberley, TX
Luis was very good and personable.
Gayla - Wimberley, TX
Stephen - Wimberley, TX
Robert is knowledgeable and determined to fix the problem and I am so pleased!!!
Gary - Wimberley, TX
Excellent, the Best!
Joseph and Polly - Wimberley, TX
THANK YOU for sending Brandon Copeland!! He came on time, figured out the problem within 10 minutes, and had it fixed all within a half hour! The previous service man from our first service call left without fixing anything, was unable to be recalled, and it required a whole week before another service person could be scheduled to our house. The telephone people at Appliance Express were very accommodating, however, and I suppose it is not easy to get someone to come to Wimberley all the way from Georgetown.
Charlotte - Wimberley, TX
Leo Exceeded expectations
Cathleen Cranford - Wimberley, TX
Leo was extremely professional, knowledgeable, and courteous. He was patient while listening to my annoyance with this Whirlpool oven. The automation [touch screen] is mind boggling, and the oven is difficult to use. Leo took the time to help me understand the nuances of the newer touch screen ovens. Appliance Express is very fortunate to have this young man interacting with clients. Please let him know how much I appreciated his visit.
Mario - Wimberley, TX
Luis did a great job servicing our refrigerator!
John Earl - Wimberley, TX
Charles - Wimberley, TX
Great Service. Would Recommend!
Kris - Wimberley, TX
Terry - Wimberley, TX
Luis was here on time and quickly diagnosed the appliance problem. He had it fixed in no time and provided excellent service.
V - Wimberley, TX
Got it done quick loaned me a screwdriver and had a great conversation
Patricia - Wimberley, TX
Friendly professional service, and I really appreciated the confirmation calls/texts so I could plan my time properly.
ILoveBoots - Wimberley, TX
Great service. Always polite, efficient and timely. No problems.
Kyle - Wimberley, TX
Milissa - Wimberley, TX
Karen - Wimberley, TX
Nice individual. Great service.
Linda - Wimberley, TX
Loved the service! I knew when to expect Brandon, he let me know when he was 15 min. out. He was very professional, knowledgeable and easy to talk to. Listened to what was happening and checked all the systems. Found the problem and replaced the part. Refrigerator works great now. No frozen foods in refrigerator. Thank you Brandon. Won’t hesitate to reference you!
Nancy - Wimberley, TX
Diego Gomez came to my home for a service call for my refrigerator as it wasn't defrosting. I had had a service man to my house on two previous occasions for the same issue. Diego diagnosed the problem and made the needed repairs very quickly. So far my refrigerator has maintained the proper temperature. I surely hope the problem has been resolved.
Jerry - Wimberley, TX
Kevin was great. First of all, he wore booties over his shoes when he came in so as not to track outside mud and dirt into the house. He took the time to go over every aspect of the reported problem to make sure I was happy with the work being done. He also answered any and all questions I had, not only about the refrigerator that I had him out for, but for the dishwasher as well. Wish I could have him come work on all of my appliance issues.
Mason - Wimberley, TX
Mauricio - Wimberley, TX
Carolyn - Wimberley, TX
Washer issue fixed and working!
Pippa - Wimberley, TX
Great service. Issue addressed swiftly and fixed without a wait for parts. Robert advised on settings for my machine also and ran thru various setups that will help smooth operations in future. Great! Don't know costs warranty call out
Alana - Wimberley, TX
Kevin did a great job. He was pleasant and professional, explained the problem and the solution. We were more than pleased.
REFRIGERATOR FRIGIDAIRE LGHK2336TF Arrived on site and found water pressure exiting dispenser and ice production is very weak. Spoke with Electrolux tech line and they traced waterflow back to a failed filter. Customer will need to replace filter. also found freezing in the fresh food section produce drawer. Tech assist recommended removing air vent cover and blocking 50% of the airflow with permagum
DRYER WHIRLPOOL WED92HEFW2
WASHER MAYTAG MVWC565FW1 Arrived on job for complaints of washer not filling properly. During diagnostics found that the latch is intermittently not latching properly causing the issue. Replaced latch and ran diagnostics and calibration and washer tested good and no leaks detected. Complete
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of error code F9 E1 long drain time. During testing found that the drain pump was clogged. Cleaned out drain pump filter and washer tested fine and no leaks detected. Complete
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for new ice and cooling issue in fresh food. Found evaporator incased in ice. Thermistor has been installed to correct location with foil tape and cover has been replaced with 4 screws to secure cover. Called tech support due to issue,per tech support ran through service pointer all checked with service pointer per tech support unrepairable out of manufacture warranty SR#7725791559"
REFRIGERATOR KITCHENAID KBFS20ECMS00 Arrived on site for no cool powered unit on co press or not powering on diagnosed failed compressor. Ordering a new compressor assembly job will need 2HRS for repairs. ; ordrng 1 2HRS and 1 WPW10466675 (COMPRESSOR)
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on job to replace harness. After replacement test operation. No leaks detected at time of service.
DRYER ADMIRAL AED4675YQ0 Arrived on job for complaints of no heat. Found the element open. Replaced element and test.
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of washer not starting. During testing found that there is 120 vac going to the washer tried to put in diagnostics mode but control panel was not responding. Replaced control panel with new and ran diagnostics test and washer tested fine and no leaks detected. Complete.
DISHWASHER WHIRLPOOL WDT720PADW2 Arrived on job to install parts that were ordered. Installed new feed tube and dishwasher tested good and no leaks detected. Complete
REFRIGERATOR KITCHENAID KBFS20ECMS00
WASHER WHIRLPOOL WFW75HEFW "Arrived on site and inspected washer and found bellow has not failed and issue customer is experiencing is cosmetic due to staining, this is not a functional repair and is not required to operate the washer. no water leaks from connections at time of service, job complete"
DISHWASHER WHIRLPOOL WDT720PADB2 "arrived on site and inspected dishwasher and replaced failed door latch, found that reason for failure was due to original installation, original installation drill through corners of dishwasher tub. This has been putting stress on the corners pushing the door forward away from the latch for over two years. Recommended that dishwasher installation and mounting be corrected otherwise issues will happen again.
DISHWASHER WHIRLPOOL WDT720PADW2 Arrived on job for complaints of dishwasher leaking water. During testing found that the feed is spraying the door on the left side causing the water to leak. Ordered parts. Customer requested RJ to return. ; ordrng 1 CNOTE (CUSTOMER REQUESTS RJ TO RETURN ) and 1 W10861745 (tube-feed) and 1 WPW10671941 (pump&motor)
DISHWASHER WHIRLPOOL WDT720PADB2
OVEN KITCHENAID KOSE500ESS02 "Arrived on site to replace console, after replacing console, unit tested good.
DISHWASHER WHIRLPOOL WDT720PADW2 "Arrived on site for customer complaint of unit leaking, I ran diagnostic test cycle, did not find any leaks.
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for customer complaint of unit not working and running the drain pump. Found water valve/housing failed, I replaced housing, unit tested good."
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer of left side hinge pad being broken, whirlpool sent customer the part, I replaced the pad, unit tested good."
WASHER MAYTAG MVWB835DW3 "Arrived on site to replace gearcase, after replacing, unit tested good."
OVEN KITCHENAID KOSE500ESS02 "Arrived on site for customer complaint of UI stuck keypad error, found panel needs replacing, ordering panel. ; ordrng 1 W11093241 (panl-cntrl)"
DISHWASHER KITCHENAID KUDC03FVBL3 "Arrived on site to replace dispenser and gasket, after replacing parts unit tested good."
WASHER WHIRLPOOL WTW5500XW0 "Arrived on site for customer complaint of unit not completing cycles, found faulty control, unit could not establish proper water levels. I replaced control, unit tested good."
FREEZER WHIRLPOOL WRX735SDBM0 Arrived on job for complaints of leak. Found supply hose leaking. Replaced hose and remove ice from icemaker. No additional leaks detected at time of service.
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site to replace controls, panel, and switch, after replacing, unit tested good."
WASHER MAYTAG MVWB835DW3 "Arrived on site for customer complaint of noise issue, found faulty gearcase.
DRYER MAYTAG MEDC400VW0 "Arrived on site for customer complaint of unit not starting found faulty door switch, I replaced switch unit tested good.
DISHWASHER KITCHENAID KUDC03FVBL3 "Arrived on site for customer complaint of unit leaking, found leak coming from dispenser and gasket, ordering gasket and dispenser.; ordrng 1 8269259 (gasket,vent) and 1 CNOTE (AUTH AND RESCHEDULE ) and 1 W10224431 (dispenser)"
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for fresh food not cooling and incased in ice. Found broken tabs on evaporator cover, found failed defrost thermistor and secured to wrong location on evaporator. Installed correct harness,secured thermistor to correct location on suction line using foil tape and a zip tie, secured evaporator cover with four screws. Checked frost pattern and fan unit working as designed.; used 1 WPW10277799 (HARNESS) from stock"
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for no ice and warm fresh section . Found ice bucket full of ice ,fresh temp about 50, freezer normal . Ran diagnostics all checked normal . All fans blowing normal . Fresh evap covered in ice . Ordering seal system. Still covered . No water leaks detected . ; ordrng 1 8201675 (compressor) and 1 SERVICEVALVE and 1 UVDRIER and 1 W11116006 (FRESH EVAP) and 1 W11211387 (EVAP COVER ) and 1 WEIGH3HRS and 1 WPW10608485 (evaporator)"
DISHWASHER KITCHENAID KUDC03FVBL3 Arrived on site for poor washing . Ran diagnostics and found wash motor had failed . Replaced sump and motor ran test cycle and all checked normal . No water leaks detected at time of service . Job complete .
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site for washer stopping after start up and flashing error code f1-e1. Ran diagnostics only error 1-1 code . Unit ran thru diagnostics but stopped and flashed error code . Repeated 2 other times ,same results . Ordering both controls and wl switch . Nonwater leaks detected at time of service . 1 W10864049 (cntrl-elec) and 1 W11201293 (EXPANSION BOARD ) and 1 WPW10448876 (switch-wl)"
WASHER MAYTAG MVWX655DW1 "Arrived on site to replace parts ordered by previous tech, I found the belt had just slipped off, and no parts were needed, after I put the belt back in place, the unit tested good."
OVEN WHIRLPOOL CWE5800ACB25 "Arrived on site for customer complaint of unit blowing light bulb in the top oven, I found loose connection at receptacle, I adjusted and replaced bulb, unit tested good."
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site for no cool. Pierced system found no refrigerant in system. Removed evaporator cover,found uv dye on foam insulation on cabinet and uv dye running down suction line. Moved cap tube and tube broke indicating leak at cap tube in cabinet.