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for Wimberley, TX
Great service and fixed the issue.
Joe - Wimberley, TX
Thank you, Brandon, for you kind instruction on the problem with our new dryer.
Sylvia - Wimberley, TX
Tom - Wimberley, TX
Luis was professional and I felt very honest. My refrigerator/freezer GE Profile 48" unit did not get repaired and no money was waisted. Luis explained how the freon line was broken inside the structure of the unit and not able to be repaired.
Prompt and quick service
Edward - Wimberley, TX
Brandon arrived promptly after leaving a ‘on my way’ voicemail. Took him less than 30 minutes to complete the repair. He was professional and easygoing.
Joseph - Wimberley, TX
Justin - Wimberley, TX
Susie - Wimberley, TX
Luis was very good and personable.
Gayla - Wimberley, TX
Stephen - Wimberley, TX
Robert is knowledgeable and determined to fix the problem and I am so pleased!!!
Gary - Wimberley, TX
Excellent, the Best!
Joseph and Polly - Wimberley, TX
THANK YOU for sending Brandon Copeland!! He came on time, figured out the problem within 10 minutes, and had it fixed all within a half hour! The previous service man from our first service call left without fixing anything, was unable to be recalled, and it required a whole week before another service person could be scheduled to our house. The telephone people at Appliance Express were very accommodating, however, and I suppose it is not easy to get someone to come to Wimberley all the way from Georgetown.
Charlotte - Wimberley, TX
Leo Exceeded expectations
Cathleen Cranford - Wimberley, TX
Leo was extremely professional, knowledgeable, and courteous. He was patient while listening to my annoyance with this Whirlpool oven. The automation [touch screen] is mind boggling, and the oven is difficult to use. Leo took the time to help me understand the nuances of the newer touch screen ovens. Appliance Express is very fortunate to have this young man interacting with clients. Please let him know how much I appreciated his visit.
Mario - Wimberley, TX
Luis did a great job servicing our refrigerator!
John Earl - Wimberley, TX
Charles - Wimberley, TX
Great Service. Would Recommend!
Kris - Wimberley, TX
Terry - Wimberley, TX
Luis was here on time and quickly diagnosed the appliance problem. He had it fixed in no time and provided excellent service.
V - Wimberley, TX
Got it done quick loaned me a screwdriver and had a great conversation
Patricia - Wimberley, TX
Friendly professional service, and I really appreciated the confirmation calls/texts so I could plan my time properly.
ILoveBoots - Wimberley, TX
Great service. Always polite, efficient and timely. No problems.
Kyle - Wimberley, TX
Milissa - Wimberley, TX
Karen - Wimberley, TX
Nice individual. Great service.
Linda - Wimberley, TX
Loved the service! I knew when to expect Brandon, he let me know when he was 15 min. out. He was very professional, knowledgeable and easy to talk to. Listened to what was happening and checked all the systems. Found the problem and replaced the part. Refrigerator works great now. No frozen foods in refrigerator. Thank you Brandon. Won’t hesitate to reference you!
WASHER MAYTAG MVWB865GW0 Arrived on job for complaints of unit making noises. Tested unit. Found that gearcase leaked oil. Replaced gearcase. Tested unit. Unit test good. No leaks at this time. Job complete
WASHER WHIRLPOOL WFW9550WW00 Arrived on job for complaints of unit not locking correctly. Tested unit. Found that door latch was not working properly. Replaced latch. Tested unit. Unit test good. No leaks at this time.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on job for complaints of ice dispenser not dispensing ice. Tested unit. Found that separator was not working correctly. Ordered par. Rescheduled with customer. ; ordrng 1 WPW10353552 (separator)
WASHER MAYTAG MVWB855DC2 "Arrived on site for customer complaint of unit not powering on, found faulty control panel, I replaced control panel, unit tested good."
REFRIGERATOR FRIGIDAIRE LFHD2251TF5 "Arrived on site to replace controls, ice maker and valve, after replacing parts, unit tested good."
DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of unit not heating, found unit tested good, but I found a ventilation issue. Instructed customer to have vent cleaned."
REFRIGERATOR GE PSB48LSRABV "Arrived on site for no cool. Removed compressor cover,powered unit off found weak hissing noise while unit shutting off traced noise to cap tub entering liner,found corrosion on liner,found cap tube broken in liner. Unit is unrepairable due to location of broken tube."
REFRIGERATOR FRIGIDAIRE LGHX2636TF "Arrived on site for noise complaint. Ran evaporator fan motor no odd noise,removed compressor cover found suction line vibrating against back cover,adjusted suction and process tubing away from cover"
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for cooling issue. Removed deli drawer found evaporator incased in ice,found broken tabs on evaporator cover,prev tech replaced harness assembly but not damaged cover. Ordering new cover and harness. Labor and harness will be covered due to same issue customer responsible for cover.
WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found washer is not level but no saved error codes, ran all test on manual and it passed. Washer not level due to an uneven floor. Washer is in a detached building semi exposed. Ran test 51 and 52 and it completed properly. Discussed correct loading procedure with customer. No water leaks detected at time of service, job complete"
DRYER WHIRLPOOL WED99HEDW0 "Arrived on site and inspected dryer and found F4E1 saved. Currently dryer is operating but customer says it will stop working and be unresponsive for hours at a time. With no further error codes exact issue can’t be duplicated. Did not collect service fee could not give a definitive diagnosis."
DRYER MAYTAG MEDB765FC0 Arrived on site I found dryer is making a thumping noise during operation. Disassembled it and found a glue like substance dropped/smeared onto the drum. Removed most of it with a scraper and after reassembling noise has greatly improved but is still noticeable. Will need to order a new drum to correct issue.; ordrng 1 W10545923 (drum)
RANGE FRIGIDAIRE FFGC3026SSD "Arrived on site to replace valve and knobs, after replacing I was unable to test because gas was shut off to the whole house. I collected payment on check for the knobs.
REFRIGERATOR WHIRLPOOL WRS311SDHW01 Arrived on job for complaints of unit not cooling. Tested unit. Found that sealed system has failed. Submitted sealed system check list. Spoke with Donna ; ordrng 1 CNOTE (NEED SEALED SYSTEM TECH) and 1 TJ90SF8404 (PROCESS TUBE ) and 1 W10309988 (compressor) and 1 WP2188822 (evaporator) and 1 WPW10143759 (DYE DRIER )
REFRIGERATOR FRIGIDAIRE LGHX2636TF "Arrived on site for customer complaint of unit making noise, found noise coming from condenser fan hitting housing, I adjusted unit, tested good."
RANGE WHIRLPOOL WEE730H0DW0 "Arrived on site for customer complaint of right front burner staying on high, found faulty switch, I replaced switch, unit tested good."
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for customer complaint of low water flow and hollow ice, found water filter was restricting flow, instructed customer to replace filter."
RANGE FRIGIDAIRE FFGC3026SSD "Arrived on site for customer complaint of left burner no shutting off, found faulty valve. Customer broke two knobs trying to turn the valve off. Ordering knobs and valve. ; ordrng 2 5304504839 (knob)s"
WASHER MAYTAG MVWC565FW1 "Arrived on site to replace motor, found new motor was damaged in box, fan blade would not spin freely. Also found issue is the gearcase needs replacing due to shaft being bent and tub not spinning properly. Ordering motor and gearcase. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10870913 (gearcase) and 1 W11026785 (motor-drve)"
WASHER MAYTAG MVWC565FW1 "Arrived on site and found motor fault error, while replacing motor found that spinner on top of motor was pressed too far down on the shaft and is dragging. Attempted to remove it and replace with the one off the old motor It is too far down. Sent Shana pictures of issue a new motor will need to be ordered, no water leaks from connections at time of service; ordrng 1 W11026785 (motor-drve)"
COOKTOP WHIRLPOOL GCI3061XB01 "Arrived on site to replace fan motor, after replacing, unit tested good."
REFRIGERATOR GE PSB48LSRABV "Arrived on site for customer complaint of unit not cooling properly, found freezer at 57 degrees with compressor and fans running, found fresh food section at 43. Found sealed system issue. Ordering compressor, evaporators, 3 way valve, condenser, heat exchanger, filter drier, and access valves. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE) and 1 WPW10143759 (dryer) and 1 WR17X11757 (heat exchanger asm) and 1 WR57X10054 (3-way valve) and 1 WR78X23067 (compressor) and 1 WR84X10068 (condenser asm) and 1 WR85X10065 (evaporator asm ff) and 1 WR85X23077 (complete evap asm fz)"
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of no ice production after power outage, found error code e2 in test 56, I reset control, unit tested good."
REFRIGERATOR MAYTAG MFI2067AEB3 "Arrived on site to replace start device, after replacing, unit tested good.
COOKTOP WHIRLPOOL GCI3061XB01 "Arrived on site for customer complaint of f-25 error code on right side, unit tested good at time of service, but customer had phots of the error code on multiple occasions. Ordering right side cooling fan, and bringing back module. ; ordrng 1 W10328378 (fan blower)"
REFRIGERATOR MAYTAG MFI2067AEB3 "Arrived on site for customer complaint of unit not cooling, found faulty start device Ordering start device. ; ordrng 1 W10613606 (start-dev)"
RANGE GE ZET2FL1SS "Arrived on site for customer complaint of top oven light not going off, found faulty control boards and led board. I replaced display boar, control board, and led board. Unit tested good."
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for failed compressor. Removed failed compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for customer complaint of unit not cooling and tripped the breaker, found compressor was faulty, no continuity between pegs of compressor. Ordering compressor, filter drier, and access valves. ; ordrng 1 Tj90sf8404 (ACCESS VALVE ) and 1 W11100924 (COMPRESSOR ) and 1 WPW10143759 (dryer)"
DRYER MAYTAG MEDC465HW0 "Arrived on site to replace element, unit tested good after replacing parts."
RANGE GE ZET2FL1SS Arrived on site to replaced led board. Opened box and found led board damaged. Will need to reorder board WB27X23562 will also order new display board WB27X24647. Office to reschedule will need 2 hours on this job ; ordrng 1 2HOURSNEEDED (2 HOURS NEEDED ) and 1 WB27X23562 (LED BOARD ) and 1 WB27X24647 (DISPLAY BOARD )
DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of unit not starting, found heating element grounded and blew thermal fuse, I replaced fuse, ordering element. ; ordrng 1 W10724237 (element)"
RANGE GE ZET2FL1SS Arrived on site to test unit for lights not turning off. Test unit and found bad control board. When you hit light off the lights flicker but don’t turn off. Ordering new control WB27X32425 and board WB27X32429 and led board WB27X23562. OFFICE TO RESCHEDULE ; ordrng 1 WB27X23562 (LED CONTROL ) and 1 WB27X32425 (CONTROL) and 1 WB27X32429 (BOARD)
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and found refrigerator is currently not doing the reason for a service call. When opening the door the customer would find a 3 inch puddle of water inside the sliding tray directly below the weep hole on the icemaker door. Puddle stopped in two weeks ago and has not returned. If issue happens again it may be normal operation. No water leaks from connections at time of service, job complete."
RANGE WHIRLPOOL WFC310S0EB3 "Arrived on site for customer complaint of cooktop not getting hot enough, found unit is working as designed, informed customer of how the new burners with limiters work. Unit tested good."