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for Wimberley, TX
Wish he would have been the first technician sent out.
Sue - Wimberley, TX
Kevin was very professional and got to the bottom of the problem. He knows his stuff. I’m just sorry I had to buy a new ice maker for $200 when that wasn’t the problem. But Kevin was not the first technician to come out and diagnose the problem so no fault of his.
Good Service--a thing of the past in the present!
Nelson - Wimberley, TX
Mark. excellent service
Mark - Wimberley, TX
David - Wimberley, TX
Very knowledgeable service representatives
Len - Wimberley, TX
Sam - Wimberley, TX
The repair man Robert was friendly and informative.
Cathy - Wimberley, TX
Great service and fixed the issue.
Joe - Wimberley, TX
Thank you, Brandon, for you kind instruction on the problem with our new dryer.
Sylvia - Wimberley, TX
Tom - Wimberley, TX
Luis was professional and I felt very honest. My refrigerator/freezer GE Profile 48" unit did not get repaired and no money was waisted. Luis explained how the freon line was broken inside the structure of the unit and not able to be repaired.
Prompt and quick service
Edward - Wimberley, TX
Brandon arrived promptly after leaving a ‘on my way’ voicemail. Took him less than 30 minutes to complete the repair. He was professional and easygoing.
Joseph - Wimberley, TX
Justin - Wimberley, TX
Susie - Wimberley, TX
Luis was very good and personable.
Gayla - Wimberley, TX
Stephen - Wimberley, TX
Robert is knowledgeable and determined to fix the problem and I am so pleased!!!
Gary - Wimberley, TX
Excellent, the Best!
Joseph and Polly - Wimberley, TX
THANK YOU for sending Brandon Copeland!! He came on time, figured out the problem within 10 minutes, and had it fixed all within a half hour! The previous service man from our first service call left without fixing anything, was unable to be recalled, and it required a whole week before another service person could be scheduled to our house. The telephone people at Appliance Express were very accommodating, however, and I suppose it is not easy to get someone to come to Wimberley all the way from Georgetown.
Charlotte - Wimberley, TX
Leo Exceeded expectations
Cathleen Cranford - Wimberley, TX
Leo was extremely professional, knowledgeable, and courteous. He was patient while listening to my annoyance with this Whirlpool oven. The automation [touch screen] is mind boggling, and the oven is difficult to use. Leo took the time to help me understand the nuances of the newer touch screen ovens. Appliance Express is very fortunate to have this young man interacting with clients. Please let him know how much I appreciated his visit.
Mario - Wimberley, TX
Luis did a great job servicing our refrigerator!
John Earl - Wimberley, TX
Charles - Wimberley, TX
Great Service. Would Recommend!
Kris - Wimberley, TX
Terry - Wimberley, TX
Luis was here on time and quickly diagnosed the appliance problem. He had it fixed in no time and provided excellent service.
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site and added water pressure regulator recommended by tech line on previous visit. No water leaks from connections at time of service, job complete"
ICE MACHINE MAYTAG MSS26C6MFZ00 Arrived on site and replaced inlet water valve diagnosed on previous visit. It is now dispensing properly. Icemaker is also filling normally now. Job complete
REFRIGERATOR JENN-AIR JFC2089BEM01 "Arrived on site and found right hand fresh food door gasket is tearing, Replaced gasket and used heat gun to straighten it. No water leaks from connections at time of service, job complete"
ICE MACHINE MAYTAG MSS26C6MFZ00 "Arrived on site and inspected refrigerator and found small amount of ice along backside of icemaker wall and small amount built up on top of icemaker edge, took one picture. Ran test 44 and 45 and found water is barely trickling in when filling. Checked water dispenser and it is trickling here as well spoke with tech line and they recommended checking water pressure at primary inlet valve and found water pressure is weak here. A new inlet valve will correct issue.ordrng 1 WPW10238100 (valve-inlt)"
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site and set refrigerator into a diagnostic cycle and found the noise customer is hearing is the compressor running. The noise is normal and reported situation to tech line, no water leaks from connections at time of service, job complete 7726920646"
WASHER ELECTROLUX EFLW317TIW2 "Arrived on site and found one shock is over has failed, replaced it and washer is now correct. No water leaks from connections at time of service, job complete"
DRYER MAYTAG MEDB765FC0 "Arrived on site and inspected dryer and found customer is experiencing dryer sheets getting caught in front felt ring. Disassembled dryer and found filtering is normal, previous technician has Installed new drum correctly. No adjustment can be made this is normal operation. Job complete"
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and found left adjuster is broken, replaced them with kit and dishwasher is now correct. No water leaks detected at time of service, job complete."
MICROWAVE WHIRLPOOL GSC308PRS "Arrived on site and found microwave is healing very slowly, a half a cup of water is barely lukewarm after 30 seconds and after 90 seconds is still able to be touched without scalding. Replaced magnetron, capacitor, and diode as testers from non-inventory truckstop and this had no positive affect on the microwave.
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site And found customer is experiencing dispenser not giving water intermittently, spoke with tech line and they recommended adding a water pressure regulator described in service pointer W11394954A. No water leaks from connections at time of service SR7726900906; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve)"
WASHER LG WM3500CW "Arrived on job for the drain pump not working, per last tech we replaced the drain pump and res tested, also zip tied drain pump in correct position. Complete"
MICROWAVE WHIRLPOOL WMH53520CW2 Arrived onsite for the microwave door not locking. Upon inspection found that the latches were pushed in and not resetting this could be due to the door being shut too hard. Reset latches and tested door. Everything working correctly. Complete
OVEN WHIRLPOOL JJW3830DP03 Arrived onsite for the oven door glass being broken. Replaced the glass with one ordered on previous visit. Door working as designed. Complete.
DISHWASHER MAYTAG MDB4949SDM2 "Arrived on job for the dishwasher not dispensing soap, upon inspection we found that the dispenser has broken off a piece, we replaced dispenser and retested. Complete"
REFRIGERATOR JENN-AIR JS48NXFXDE01 "Arrived on job for deli drawer improperly closing, adjusted rails to fix and drawer closed properly. Complete"
WASHER MAYTAG MVWX655DW2 "Arrived on job for basket spinning incorrectly, replaced basket per diagnostic, calibrated and retested. Passed all tests. Complete"
WASHER MAYTAG MVWX655DW2 "Arrived onsite for extra vibration in washer spin, upon inspection and calibration we found the basket was out of round, ordered basket assembly. Office to reschedule.; ordrng 1 W10586077 (basket)"
DRYER MAYTAG MED6630HC0 "Arrived onsite for the dryer not turning upon inspection we found the dryers belt had gone loose due to a tensioner being off the axel, replaced tensioner, did not move dryer to fix due to size and placement, put dryer back together and retested which worked. Complete"
WASHER LG WM3700HVA01 "Arrived on job for washer given a EL error code and water not regulating, per last techs notes we switched out the pressure switch and retested. We couldn’t hear the drain pump so we checked the tube and it was to far in, fixed drain and it passed tests. Complete"
DRYER MAYTAG MEDB765FC0 "Arrived on job for drum, replaced drum and retested which worked. Complete"
REFRIGERATOR FRIGIDAIRE LFHD2251TF5 "Arrived on job for complaints of no ice. Found the icemaker empty. Water not making it to icemaker because of blockage will need to replace fill tube, cover and valve. ; ordrng 1 241920106 (FILL TUBE KIT) and 1 242142204 (cover)"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of not working. F6e2 fill valve Check valve secured connand test operation. No leaks detected at time of service
REFRIGERATOR WHIRLPOOL WRF535SMBM Arrived on job for complaints of no ice. Found no voltage to icemaker. Replaced icemaker. Now voltage but not working. Replaced valve. Icemaker filled with water.
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on job to replace filter head. Replaced filter head and test .
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on job to install doors. After replacement test operation. No leaks detected at time of service
WASHER MAYTAG MVWB865GW0 Arrived on job for complaints of unit making noises. Tested unit. Found that gearcase leaked oil. Replaced gearcase. Tested unit. Unit test good. No leaks at this time. Job complete
WASHER WHIRLPOOL WFW9550WW00 Arrived on job for complaints of unit not locking correctly. Tested unit. Found that door latch was not working properly. Replaced latch. Tested unit. Unit test good. No leaks at this time.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on job for complaints of ice dispenser not dispensing ice. Tested unit. Found that separator was not working correctly. Ordered par. Rescheduled with customer. ; ordrng 1 WPW10353552 (separator)
WASHER MAYTAG MVWB855DC2 "Arrived on site for customer complaint of unit not powering on, found faulty control panel, I replaced control panel, unit tested good."
REFRIGERATOR FRIGIDAIRE LFHD2251TF5 "Arrived on site to replace controls, ice maker and valve, after replacing parts, unit tested good."
DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of unit not heating, found unit tested good, but I found a ventilation issue. Instructed customer to have vent cleaned."
REFRIGERATOR GE PSB48LSRABV "Arrived on site for no cool. Removed compressor cover,powered unit off found weak hissing noise while unit shutting off traced noise to cap tub entering liner,found corrosion on liner,found cap tube broken in liner. Unit is unrepairable due to location of broken tube."
REFRIGERATOR FRIGIDAIRE LGHX2636TF "Arrived on site for noise complaint. Ran evaporator fan motor no odd noise,removed compressor cover found suction line vibrating against back cover,adjusted suction and process tubing away from cover"
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for cooling issue. Removed deli drawer found evaporator incased in ice,found broken tabs on evaporator cover,prev tech replaced harness assembly but not damaged cover. Ordering new cover and harness. Labor and harness will be covered due to same issue customer responsible for cover.
WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found washer is not level but no saved error codes, ran all test on manual and it passed. Washer not level due to an uneven floor. Washer is in a detached building semi exposed. Ran test 51 and 52 and it completed properly. Discussed correct loading procedure with customer. No water leaks detected at time of service, job complete"