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Local Reviews
for Wimberley, TX
Powered by Fluid LOCALFrig Repair
Bill - Wimberley, TX
Did a good job diagnosing and suggesting a good repair option despite the fact that the repair part was no longer available from the manufacturer.
On time, courteous and professional
Linda - Wimberley, TX
Andrew was on time, very professional and courteous. He answered the questions I asked him.
Good service
Jackie - Wimberley, TX
Awesome service
David - Wimberley, TX
He was very thorough
Quick and Reliable Service
Rachael - Wimberley, TX
This company was prompt at responding to my service request and the tech did a great job, he was knowledgeable, professional, and on time every time!
Was happy it was taken care of short time-
Sally - Wimberley, TX
Great Service
Jennine - Wimberley, TX
Andrew was very knowledgeable, curtious and efficient. I've been dealing with a problem fridge for many months. I think he finally solved the problem.
Very polite and efficient.
Donna - Wimberley, TX
Susan, who scheduled the appointment, was friendly and efficient. You have 2 very good employees in Susan and Richard.
Great service
Mauricio - Wimberley, TX
Great Service
Pamela - Wimberley, TX
Kevin was knowledgeable and quickly solved the problem.
Francis - Wimberley, TX
Pleasant Person
Francis - Wimberley, TX
Good. Work done
Excellent service
Gregory - Wimberley, TX
3rd Time's the charm
Jeanine - Wimberley, TX
Out of the three technicians this one seemed to be the most knowledgeable. He was aware of the issues that my model was known for. Just wish he had come out first.
Excellent service
Katelyn - Wimberley, TX
Refrigerator Service Call
Nancy - Wimberley, TX
Jacob came on time and was a very friendly, polite and personable young man. He seems to be fairly inexperienced and not knowledgeable about our refrigerator model and only had his tablet to give him direction on what to try to fix our ongoing, recurring problem. He is the third service person we have seen since April of this year for the same problem. He also would do well to pull his pants up and wear a belt so as not to present a poor appearance to the customer if you know what I mean.
Jennine
Jeanine - Wimberley, TX
Robert was very professional and knowledgeable. He really listened to my concerns and understood the problem I was having.
Poor
Gerald - Wimberley, TX
Job Done Well
Aline - Wimberley, TX
Great service
Joe - Wimberley, TX
Awesome
Thomas - Wimberley, TX
Under our service plan, it was a bit tricky getting an appointment, but once we got past the bureaucracy and red tape, dealing with Appliance Express was easy. And Robert's onsite troubleshooting and analysis was awesome. Appointments were scheduled, and we were always informed when Robert was on the way to our home. We're in the midst of the Covid calamity right now, and Robert was super careful to wear protective equipment and keep his distance from us while servicing our refrigerator. Great company. Great Service!
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William - Wimberley, TX
This was under warranty. Everything was as promised.
Efficient, fast and respectful
Jacqueline - Wimberley, TX
The technician arrived on time - actually early - wore a mask and gloves and diagnosed the problem very quickly. I am very pleased with the service. I would use again definitely.
Great Service
Nelson - Wimberley, TX
Home owner
Scottie - Wimberley, TX
Prompt and courteous
Brandon C.
OVEN WHIRLPOOL WFE515S0JB0 "Arrived on site for customer complaint of broken outer glass, part not yet received, ordering glass. ; ordrng 1 CNOTE (Office to reschedule)"
Brandon C.
REFRIGERATOR WHIRLPOOL ED5LVAXW002 "Arrived on site for customer complaint of unit not cooling, found failed start device, part has not arrived yet, ordering part. ; ordrng 1 CNOTE (Office to reschedule)"
Andrew H.
DRYER MAYTAG MEDC215EW1 "Arrived on site to test unit for no heat. Found bad element. Replaced element, tested unit unit is now operating as designed. Found venting is restricted. Advised customer to have venting cleared before operating unit to prevent damage. Job complete."
Richard P.
DISHWASHER GE GDF520PSF4SS Arrived onsite for the dishwasher not working. During testing found that the dishwasher was set on a 2 hour delay. Once I turn the delay off the dishwasher tested fine and started washing . No issues found. Complete
Richard P.
REFRIGERATOR KITCHENAID WRV986FDEM Arrived onsite for the refrigerator led lights in the refrigerator not working. During testing found that the freezer led module and the upper left hand led module were not working. Replaced both modules and lights are now working properly. Complete
Richard P.
WASHER MAYTAG MVWX655DW1 "Arrived onsite for the washer making a noise during spin cycle. Replaced gearcase, spin basket, motor, actuator, cam assembly. Wash plate. After replacing parts did a calibration and washer tested good.
Richard P.
REFRIGERATOR FRIGIDAIRE LGHB2867PF3 Arrived onsite for the refrigerator ice maker not making ice and frost build up inside freezer . During testing found that that there is an air leak inside the ice maker air duct assembly causing ice build up on the back liner which is causing the ice maker to not work properly. Also found that the the freezer evaporator cover has ice build up . There is a defrost issue. The air duct cover is broken as well. Ordering parts and office to schedule ; ordrng 1 242093501 (Air duct assembly) and 1 242232701 (Wire harness cover) and 1 5304493604 (Ice box fan) and 1 241509402 (Freezer evap fan) and 1 240597203 (Temp sensor) and 1 242046001 (Defrost thermistor) and 1 5303918410 (Defrost heater)
Richard P.
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived onsite for the microwave not working. During testing found that error code F1E4 ACU failure. Office to reschedule ; ordrng 1 W11100597 (Control)
Robert J.
WASHER MAYTAG MVWB835DW0 Arrived on job for complaints of not finishing cycle. Try to run diagnostics but not working. After replacement ran calibration. No leaks detected at time of service
Andrew H.
REFRIGERATOR KITCHENAID KBFN502EPA02 "Arrived on site to test unit for light issues. Found freezer lights, all left RC lights and top two lights out. Called tech line and was instructed to removed all LED modules and check for corrosion on connection. Found no corrosion. Was instructed to replaced bad LED modules. Replaced LED control and modules, cycled power, all light function returned as designed. No leaks detected. Job complete.SR#7729958129"
Richard P.
REFRIGERATOR WHIRLPOOL WRF767SDHZ Arrived onsite for the refrigerator lights not working and a noise. During testing found that the upper refrigerator lights are not working. Also found that the freezer light is not working as well. Will need to replaced the freezer module . Also found that the damper control is extremely noisy. Will need to replace damper control as well. Ordering parts and office to schedule ; ordrng 1 WPW10479155 (Damper control)
Richard P.
DRYER ELECTROLUX EIMED55IMB0 Arrived onsite for the dryer not working properly. During testing found that the voltage going to the dryer is causing the issue. L1 to neutral is 230 vac. L2 to neutral is 13 vac. Advised customer to call an electrician to repair the plug outlet. Complete
Brandon C.
WASHER WHIRLPOOL WTW6120HW0 "Arrived on site for customer complaint of loud squealing noise, found noise coming from gearcase during spin cycle. Ordering gearcase and cam. ; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 Cnote (Office to reschedule)"
Brandon C.
RANGE FRIGIDAIRE FEF365BGWC "Arrived on site for customer complaint of front left burner not working properly, I tested unit, unit tested good at time of service, showed customer."
Brandon C.
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to replace latch, after replacing, unit tested good.
Andrew H.
REFRIGERATOR FRIGIDAIRE LGHB2867PF3 Arrived on site to test unit for air duct coming off. If dispatched out new air duct( 242006902 )will be needed.
Richard P.
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onsite for the refrigerator leaking.
Richard P.
MICROWAVE WHIRLPOOL WOC95EC0AS00 "Arrived onsite for the microwave not heating. During testing found that the inverter board, magnetron, control wil need to be replaced. Installed customer provided inverter board and magnetron. Installed control. Microwave tested good and is heating.
Richard P.
DRYER MAYTAG MEDB835DW1 Arrived onsite for the dryer making a noise. During testing found that the idler pulley was the causing the noise. Replaced pulley and dryer tested good. Complete
Richard P.
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for the washer not working properly. During testing found that the lid latch is causing the iss. Ordering parts and office to schedule ; ordrng 1 W11307244 (Latch)
Andrew H.
REFRIGERATOR KITCHENAID KRFC704FPS04 "Arrived on site to test unit for not cooling. Found both RC and FC evap motors are good. I was only able to get resistance off two windings. The other read open. Also noticed the highest voltage reading I was able to get was 70vac to compressor. compressor(W11393142), crimp kit, Orion control(W11336586), access valves, sealed system tech will be needed."
Andrew H.
WASHER ELECTROLUX EIFLW55HMB0 "Arrived on site to test unit for small leak underneath door and off balance issues. Big piece of mulch caught in bellow preventing bellow from sealing properly. Removed mulch pice tested unit, unit works good. Put unit into max spin and unit is spinning as designed. Advised customer on load procedures and checking cleaning bellow. No leaks detected. Job complete."
Andrew H.
DISHWASHER MAYTAG MDB4949SKZ0
Andrew H.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site to test unit for low water dispensing and no ice. Verified unit is receiving proper water pressure. Found filter head was not good also found valve was not opening. Replaced valve and filter head, tested unit, unit works good. No leaks detected at time of service. Unit was extremely hard to level found back left corner had no tile and wheel was sitting in hole preventing proper leveling. Put wood shims, leveled unit perfectly. Ran ice maker through diagnostic and ice maker ran full harvest no issues. Job complete."
Andrew H.
REFRIGERATOR MAYTAG MFI2665XEM7 Arrived on site to test unit for not producing ice. Customer was told by Maytag parts would be covered.
Andrew H.
DISHWASHER GE GDT545PSJ0SS "Arrived on site to replace console from previous diagnosis. Replaced console, tested unit, unit works good. Job complete."
Andrew H.
DISHWASHER GE GDT545PSJ0SS "Arrived on site to replace console from previous diagnosis. Replaced console, tested unit, unit works good. Job complete."
Richard P.
REFRIGERATOR KITCHENAID KSSO48QMB01 Arrived onsite for the refrigerator not cooling. Replaced main control board that was provided by the customer.
Richard P.
DISHWASHER WHIRLPOOL KDTE234GBS Arrived onsite for the dishwasher dispenser gasket coming off. During inspection found that the dispenser door gasket had come off. Replaced dispenser and dishwasher tested good. Complete
Richard P.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Arrived onsite for the refrigerator door not working properly. During testing found that the refrigerator door opens all the way when opening which is normal.
Richard P.
BUILT-IN M/W KITCHENAID KMBD104GSS00 "Arrived onsite for the microwave not heating. During testing found that the magnetron is not coming on. Change out capacitor and diode and the issue was not resolved. Ordering control, magnetron, thermistors , sensor. Ordering parts and office to schedule ; ordrng 1 W10278022 (Magnetron) and 1 W10278023 (Sensor) and 1 W11445128 (Power relay) and 2 W11199547 (Thermistor)s and 1 W11486781 (Control)"
Andrew H.
OVEN GE PT916SM3SS "Arrived on site to test unit for not heating properly. Found customer had bottom completely covered with foil. Found oven sensor out of range. Replaced oven sensor and removed foil. Tested unit to 350, unit is working good. Advised customer not to put foil on bottom. Job complete."
Andrew H.
REFRIGERATOR FRIGIDAIRE LGHB2867PF3 Arrived on site to test unit for ice forming on back walls and around icemaker compartment. Found mullion was not making contact and not sealing causing gap between RC doors(took pics). Gap was allowing too much air to penetrate unit and form ice. Adjusted unit so mullion is now sealing as designed(took pics). No leaks detected at time of service. Job complete.
Andrew H.
DRYER ROPER RED4440VQ1 "Arrived on site to replace timer and door switch from previous diagnosis. Replaced timer, tested unit, unit is now working good. Found door switch was good it was reversed. Fixed door switch, tested unit, unit is operating as designed. Element, cutoff and thermal fuse all tested good. Unit is venting very well. Job complete."
Richard P.
WASHER WHIRLPOOL WTW4800BQ1 Arrived onsite for the washer not spinning properly. During testing found that the suspension rods were worn out completely causing the issue. Replaced all 4 suspension rods and washer tested good . Complete