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for Wimberley, TX
Charlotte - Wimberley, TX
Leo Exceeded expectations
Cathleen Cranford - Wimberley, TX
Leo was extremely professional, knowledgeable, and courteous. He was patient while listening to my annoyance with this Whirlpool oven. The automation [touch screen] is mind boggling, and the oven is difficult to use. Leo took the time to help me understand the nuances of the newer touch screen ovens. Appliance Express is very fortunate to have this young man interacting with clients. Please let him know how much I appreciated his visit.
Mario - Wimberley, TX
Luis did a great job servicing our refrigerator!
John Earl - Wimberley, TX
Charles - Wimberley, TX
Great Service. Would Recommend!
Kris - Wimberley, TX
Terry - Wimberley, TX
Luis was here on time and quickly diagnosed the appliance problem. He had it fixed in no time and provided excellent service.
V - Wimberley, TX
Got it done quick loaned me a screwdriver and had a great conversation
Patricia - Wimberley, TX
Friendly professional service, and I really appreciated the confirmation calls/texts so I could plan my time properly.
ILoveBoots - Wimberley, TX
Great service. Always polite, efficient and timely. No problems.
Kyle - Wimberley, TX
Milissa - Wimberley, TX
Karen - Wimberley, TX
Nice individual. Great service.
Linda - Wimberley, TX
Loved the service! I knew when to expect Brandon, he let me know when he was 15 min. out. He was very professional, knowledgeable and easy to talk to. Listened to what was happening and checked all the systems. Found the problem and replaced the part. Refrigerator works great now. No frozen foods in refrigerator. Thank you Brandon. Won’t hesitate to reference you!
Nancy - Wimberley, TX
Diego Gomez came to my home for a service call for my refrigerator as it wasn't defrosting. I had had a service man to my house on two previous occasions for the same issue. Diego diagnosed the problem and made the needed repairs very quickly. So far my refrigerator has maintained the proper temperature. I surely hope the problem has been resolved.
Jerry - Wimberley, TX
Kevin was great. First of all, he wore booties over his shoes when he came in so as not to track outside mud and dirt into the house. He took the time to go over every aspect of the reported problem to make sure I was happy with the work being done. He also answered any and all questions I had, not only about the refrigerator that I had him out for, but for the dishwasher as well. Wish I could have him come work on all of my appliance issues.
Mason - Wimberley, TX
Mauricio - Wimberley, TX
Carolyn - Wimberley, TX
Washer issue fixed and working!
Pippa - Wimberley, TX
Great service. Issue addressed swiftly and fixed without a wait for parts. Robert advised on settings for my machine also and ran thru various setups that will help smooth operations in future. Great! Don't know costs warranty call out
Alana - Wimberley, TX
Kevin did a great job. He was pleasant and professional, explained the problem and the solution. We were more than pleased.
Great Service by a Real Pro
Janet - Wimberley, TX
Robert - Wimberley, TX
Very personable. Great knowledge and profession able.
Sam - Wimberley, TX
Deborah - Wimberley, TX
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for fresh food not cooling and incased in ice. Found broken tabs on evaporator cover, found failed defrost thermistor and secured to wrong location on evaporator. Installed correct harness,secured thermistor to correct location on suction line using foil tape and a zip tie, secured evaporator cover with four screws. Checked frost pattern and fan unit working as designed.; used 1 WPW10277799 (HARNESS) from stock"
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for no ice and warm fresh section . Found ice bucket full of ice ,fresh temp about 50, freezer normal . Ran diagnostics all checked normal . All fans blowing normal . Fresh evap covered in ice . Ordering seal system. Still covered . No water leaks detected . ; ordrng 1 8201675 (compressor) and 1 SERVICEVALVE and 1 UVDRIER and 1 W11116006 (FRESH EVAP) and 1 W11211387 (EVAP COVER ) and 1 WEIGH3HRS and 1 WPW10608485 (evaporator)"
DISHWASHER KITCHENAID KUDC03FVBL3 Arrived on site for poor washing . Ran diagnostics and found wash motor had failed . Replaced sump and motor ran test cycle and all checked normal . No water leaks detected at time of service . Job complete .
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site for washer stopping after start up and flashing error code f1-e1. Ran diagnostics only error 1-1 code . Unit ran thru diagnostics but stopped and flashed error code . Repeated 2 other times ,same results . Ordering both controls and wl switch . Nonwater leaks detected at time of service . 1 W10864049 (cntrl-elec) and 1 W11201293 (EXPANSION BOARD ) and 1 WPW10448876 (switch-wl)"
WASHER MAYTAG MVWX655DW1 "Arrived on site to replace parts ordered by previous tech, I found the belt had just slipped off, and no parts were needed, after I put the belt back in place, the unit tested good."
OVEN WHIRLPOOL CWE5800ACB25 "Arrived on site for customer complaint of unit blowing light bulb in the top oven, I found loose connection at receptacle, I adjusted and replaced bulb, unit tested good."
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site for no cool. Pierced system found no refrigerant in system. Removed evaporator cover,found uv dye on foam insulation on cabinet and uv dye running down suction line. Moved cap tube and tube broke indicating leak at cap tube in cabinet.
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of not washing. Found gearcase damaged will need gearcase replaced. ; ordrng 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11239857 (BELT) and 1 WPW10427633 (pulley shield)
REFRIGERATOR KENMORE 795.7105301 Arrived on job to replace icemaker. After replacement test operation. No leaks detected at time of service
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on job for complaints of warm temperature. Found compressor not running. Check ohms and got 6 at each point bad compressor.
WASHER LG WT1101CW Arrived on job to replace gearcase. Nut seized to gearcase. Will need to replace tub and basket and 2 man.; ordrng 1 4020FA4208J (NUT) and 1 AAJ73189801 (BALANCE ASSY) and 1 AJQ72911907 (BASKET) and 1 CNOTE (2 MAN) and 1 CNOTE (2 HOURS ) and 1 FAF30370601 (WASHER)
DRYER SAMSUNG DV431AEP/XAA Arrived on job to replace tension. After replacement test operation.
DISHWASHER GE PDT855SSJ2SS Arrived on site to replaced gasket. Replaced gasket test unit and no leaks present at this time job complete.
OVEN WHIRLPOOL WOS51EC7HW01 Arrived on site to test unit for broiler not working. Test unit and found loose connection at board for broiler. Secured connection at board test unit and unit test good job complete.
WASHER LG WT1101CW Arrived on job for complaints of unbalanced load. Call TEC line and the noise in spin is bad gearcase. ; ordrng 1 AEN73131403 (GEARCASE ) and 1 MEL61841406 (PLATE)
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for cooling issue. Per service pointer W10666205C diagnosed leak at fresh food evaporator. Removed evaporator, compressor and filter drier. Installed updated fresh food evaporator, compressor and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Ran diagnostics on icemaker all test passed.
REFRIGERATOR KITCHENAID KFIV29PCMS02
DRYER WHIRLPOOL WED92HEFC2 "Arrived on site and found dryer is showing error code for restricted air flow, found airflow is good at dryer exit. Recommended that customer have vent to exterior cleared. No lint buildup in dryer at time of service, job complete"
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site and found washer is stacked, customer is experiencing detergent dispenser not operating properly. Replaced dispenser and it is now correct. Ran a diagnostic cycle and confirmed all operation is good. No water leaks from connections at time of service."
DISHWASHER GE PDT855SSJ2SS Arrived on job for complaints of leaks. Sensor code showing leaking ran test fill and drain twice no leaks possible cracked sump ordrng 1 WD18X22782 (sump manifold)
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on job to replace thermistor and icemaker. After replacement test operation. No leaks detected at time of service.
OVEN KITCHENAID KODE500EBS03 Arrived on job to replace door frames both doors. After replacement test operation all functions working properly.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for customer complaint of unit not making ice, and not cooling properly, found sealed system issue. Ordering sealed system parts as well as control board per service pointers. S15331, S71233; ordrng 1 CNOTE (AUTH #S15331) and 1 CNOTE (SS AUTH #S71233) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (VALES) and 1 W10168473 (compressor) and 1 W10248589 (evaporator) and 1 W10878993 (cntrl-elec) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"
DRYER MAYTAG MEDC300BW "Arrived on site for customer complaint of dryer not starting, found faulty thermal fuse, I replaced fuse, unit tested good."
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site to replace condenser fan motor and blade, after replacing parts, unit tested good."
ICE MACHINE KITCHENAID KUIC18PNZS0 arrived on site and found condensor motor has failed, after replacing it ice machine is operating properly. No water leaks detected at time of service.
REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site for customer complaint of no ice, I found e2 error code, faulty ice maker, also found freezer section was -16 degrees, found faulty thermistor. Ordering parts. ordrng 1 W10316760 (thermistor)"
WASHER WHIRLPOOL WDT720PADW2 "Arrived on site and set dishwasher into diagnostic cycle and didn’t find any leaks, ran diagnostic cycle 2 more times and still didn’t have any leaking. Customer stated it only starts leaking after 2 hours into the normal cycle. Requested that they attempt to get more information and observations during this point. Could not duplicate the customer experience at this time, job complete"
DISHWASHER WHIRLPOOL WDT710PAYM5 "Arrived on site for customer complaint of dishwasher not working, found error codes 6-2, 7-1, 10-1, found faulty thermostat, heating element, and sump assembly. ; ordrng 1 CNOTE (AUTH) and 1 W10339474 (thermostat)"
WASHER MAYTAG MVWB850YW0 "Arrived on site to replace sensor and hub, unit tested good."
WASHER MAYTAG MVWB850YW0 "Arrived on site for customer complaint of unit not finishing cycle, found ul error code during spin cycle with no clothes, ordering hub and rps sensor. ; ordrng 1 W10118114 (hub,basket) and 1 W10178988 (sensor)"
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for customer complaint of dishwasher not draining, found customer had recently installed garbage disposal and didn’t remove the plug. After removing the plug, unit tested good.
OVEN JENN-AIR JJW3830DS02 "Arrived on site for customer complaint of lower oven not heating properly after preheat. Found readings on panel were incorrect compared to the temp in the oven, found faulty panel, I replaced panel, unit tested good."
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for customer complaint of unit not cooling, found freezer was at 50 degrees and fresh food section was also at 50 degrees. Ran test 4, found weak frost pattern, needs sealed system repair. Ordering evaporators, compressor, drier, valve, and access valves. ordrng 1 CNOTE (SS TECH) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10183959 (compressor) and 1 W10248589 (evaporator) and 1 W10391081 (valve) and 1 W10630535 (evaporator) and 1 WPW10143759 (dryer)"
WASHER MAYTAG MVWB850YW0 "Arrived on site to replace tub and rotor, after replacing unit tested good."