Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
Local Reviews
for West Lake Hills, TX
Powered by Fluid LOCALGreat Service
Richard - West Lake Hills, TX
Clif came on time with the necessary part, replaced it quickly and efficiently, was pleasant and friendly. Couldn't ask for more.
Excellent
Paul - West Lake Hills, TX
Had the replacement part and quickly diagnosed the problem. Paul is very knowledgable and an interesting person to talk with.
Great service
Laura - West Lake Hills, TX
Tyler did a great job explaining what was wrong with my appliances. When one of them still wasn't working after he left, he came back a few days later, let me know it was something that he neglected to do ... fixed it and it was working great. He had a wonderful disposition and he wasn't trying to take advantage of the fact that I had no idea what was wrong!
Great Service
Augustina - West Lake Hills, TX
I wasn’t home when he was here but my My housekeeper and I were both impressed that he came in was quickly able to assess the situation. Communicated clearly Had a replacement part in his truck and quickly changed it out and got my fridge up and going again. I was very grateful.
Excellent Service Experience
David - West Lake Hills, TX
Excellent
Larry - West Lake Hills, TX
Great service
Amy
Amy - West Lake Hills, TX
Great Service
Jan - West Lake Hills, TX
Great service
Cynthia - West Lake Hills, TX
Luis kindly fixed our fridge without a glitch - left everything clean and finished under estimated time.
Great service
Anthony - West Lake Hills, TX
Very positive experience
Patricia - West Lake Hills, TX
Kevin did an excellent job repairing our aging washing machine. He arrived promptly, dealt with the problem quickly and efficiently, and offered me very helpful advice on the life of our machine and options for a future replacement. I've had more than my share of irksome experiences with appliance repairmen in the past, but my dealings with Appliance Express have so far been uniformly positive.
Great service
Jann - West Lake Hills, TX
Marilyn
Marilyn - West Lake Hills, TX
Very good service. He diagnosed the problem in 5 minutes and repaired it promptly.
Great Service
Mike - West Lake Hills, TX
Leo arrived right on time, did a great job and was very helpful.
Very efficient and competent. And he was very nice and friendly.
Jann - West Lake Hills, TX
Fantastic Service
Bob - West Lake Hills, TX
Leonardo Cantu was candid, efficient, and very personable. We were both very pleased with his service visit.
Efficient, friendly, polite
Marilyn - West Lake Hills, TX
Great service
Alice - West Lake Hills, TX
Kevin was very efficient, knowledgeable , and kept me informed as he determined the problems occurring with our washing machine.
Great Service
Sue - West Lake Hills, TX
Was pleased that Luis arrived earlier than anticipated, and he had finished the repair in the time it took me to wash out the two produce drawers. He explained everything he was doing clearly and was extremely polite and helpful. He even put the drawers back in the refrigerator for me.
Scott
Pete - West Lake Hills, TX
A very sharp and friendly guy who knows what he is doing.
Cindy
Cindy - West Lake Hills, TX
Leo was very knowledgeable and helpful. Extremely good at his job. Will only request him in the future!
Thorough and successful
Dave - West Lake Hills, TX
I've struggled with my Kitchenaid combo oven+microwave for weeks, trying to figure out why it gets a door error. Leo carefully checked every wire, switch and component and found the problem. Great work!
Whirlpool double oven
Martha - West Lake Hills, TX
Very knowledgeable and friendly. I appreciated him helping to clean up the broken glass in the oven.
Luis M.
REFRIGERATOR KITCHENAID KBFS25ETWH01 "Arrived on site for mullion issue. Found broken tab on mullion assembly,removed damaged mullion,installed a new mullion assembly,tested door operation good.
Luis M.
REFRIGERATOR LG LFXC24726S/00 "Arrived on site for no cool. Found compressor making bad odd noise,pierced low side from pressure reading -5 diagnosed leak in system. Will need to replace compressor and install a uv drier to attempt to find source of refrigerant leak.
Clif L.
OVEN JENN-AIR JJW3830DP03 Arrived on site to diagnose an oven that is giving error code. Found stuck key error indicating failed control panel. Replaced panel and tested unit. Found all is functioning properly at this time.
Leonardo C.
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site to test unit for issues with console and door not closing correctly. Found issues that the console was not responding correctly and the door hinges need adjustments. Replaced console board and and adjusted hinges. Tested microwave. No issues at this time. Job complete.
Paul R.
FREEZER MAYTAG MZF34X16DW01 Arrived onsite for the freezer that is not cooling correctly and only the light comes on. I found the control with voltage to it and not responding. I replaced the control and the unit is working as designed. Call complete.
Tyler B.
REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site for unit door bussing when opened, found spring installed backwards corrected and tested good"
Tyler B.
WASHER LG WM8000HVA Arrived onsite for valve replacement. Removed and replaced valve and tested good. No leaks on site
Luis M.
REFRIGERATOR KITCHENAID KSSO48FMX00 "Arrived on site for no cool. Powered unit on fans running compressor not powering on,removed cover good voltage to inverter,found inverter burned out. Installed a new inverter powered unit on compressor powered on. used 1 W10629033 (INVERTER) from stock"
Tyler B.
ICE MACHINE WHIRLPOOL GI15NDXTS0 "Arrived onsite for unit not making ice after service, ran diagnostics and found power to pump had loose connection. Corrected contact and tested good. No leaks on site"
Tyler B.
REFRIGERATOR KENMORE 401.404838
Tyler B.
REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site for hinge replacement and arm shUt off and filter, replaced shut off arm and filter. And tested good, replaced both bushings, brackets and extensions. And tested good."
Brandon C.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of frost build up in freezer, found no frost at time of service, customer has grandchildren and may have left door open. Unit tested good in diagnostic mode."
Tyler B.
REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site for unit making way too much ice causing ice to fall under drawer and hold freezer door open. Called tech line and found to be a longer shut off are and was supplied part number. Also asked about doors and told me to check for broken or bent stops, found bushings and stops cracked and bent causing closing issues, will need all parts on order to complete repair. No leaks on site sr#7725751779 Kathy ; ordrng 2 2314023 (bushing)s and 1 CNOTE (OFFICE RS) and 1 CNOTE (2HR) and 1 EDR3RXD1 (water filter) and 2 W10752868 (bracket)s and 1 W10889530 (arm-shut) and 2 W11189635 (screw)s and 2 W11218690 (hinge-door)s and 2 W11227370 (screw)s and 2 WP2307857 (extension)s and 2 WPW10121046 (etension)s"
Luis M.
REFRIGERATOR JENN-AIR JS42PPDBDA
Leonardo C.
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for unit giving f1e4 error. Test unit and found brown wire to relay was loose. Secured connection test unit and unit test good job complete.
Leonardo C.
OVEN WHIRLPOOL KEBS279BSS00 Arrived on site to test unit for glass broken. Found bottom oven glass was cracked from self cleaning and top was cracked as well. Replaced both glass test unit and unit test good job complete.
Andy B.
ICE MACHINE KITCHENAID KUID508ESS Arrived on site for ice machine not making ice. Tested and inspected unit and found bin thermistor did not ohm out properly. Removed failed part and replaced with new. Also found that customer has bad water filter. Instructed customer to remove and replace filter with everydrop brand filter. No water leaks present at time of service.
Luis M.
REFRIGERATOR JENN-AIR JF42NXFXDE00 "Arrived on site for no ice. Found bin not making correct contact to switch and blocking optics.adjusted tracks icemaker ran through a cycle,dumped ice and filled unit working as designed."
Andy B.
REFRIGERATOR JENN-AIR JF42NXFXDE00 Arrived on site for refrigerator making too much ice. Tested and inspected unit and found ice maker shut off arm not properly attached to ice maker. Reinstalled ice maker shut off arm properly and tested unit. All operations are normal. Spoke with customer on use and care of unit and practice for best performance. No water leaks present at time of service.
Wesley P.
REFRIGERATOR WHIRLPOOL GX5SHTXTS01 Arrived onnsite and found unit operating as designed. Some frosting from freezer door having been left open. Cleared ice. All components check good. Unit is operating as designed.
Wesley P.
DRYER MAYTAG MED5500FW0 Arrived onnsite and installed drum.All checks good.
Andy B.
WASHER LG WM3250HVA Arrived on site for washer with black stuff on bellow. Inspected unit and found mold on bellow. Contacted office and was instructed that warranty will not cover. Instructed customer on cleaning bellow and use and care and practice for best performance. No water leaks present at time of service.
Andy B.
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site for microwave not operating. Tested and inspected unit. Found voltage issues with outlet. Outlet will need to be looked at by am electrician. Plugged unit into different outlet and found unit comes on and has failed inner lock switches. Will need to replace inner locks and switch’s ordrng 1 W10269458 (SWITCH ) and 1 W10269460 (SWITCH ) and 1 W10727360 (SWITCH ) and 1 WP8206419 (INNER LOCK ) and 1 WPW10156813 (INNER LOCK )
Luis M.
REFRIGERATOR KITCHENAID KBSN608EBS01 "Arrived on site for freezer and one fresh food led strobing. Called tech support,per tech support replaced aurora control,found same issue,removed freezer top led,installed new led module leds working correctly after replacement.; used 1 W10908166 (LED MODULE) from stock"
Tyler B.
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for unit making too much ice, ran diag and found bin therm failed, replaced therm and tested good, no leaks on site"
Tyler B.
WINE COOLER KITCHENAID KUWA244PBS0 "Arrived on site for unit not cooling found stat failed, replaced and tested good.
Tyler B.
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site for unit it washing found unit not pumping replaced pump and motor and tested good, o leaks on site"
Tyler B.
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site for unit it washing found unit not pumping replaced pump and motor and tested good, o leaks on site"
Tyler B.
REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site for unit ice maker replacement. Replaced ice maker and tested good. Customer is also stating right door staying open when they shut the left. I wasonly able to make the door stay open was to shut the door forcefully. When closing the door casually right door slight opens but gets sucked back in as designed. Added a little bit of tension and springs and tested good, advised customer to try to casually close door. No leaks on site."
Wesley P.
DRYER MAYTAG MED5500FW0
Luis M.
REFRIGERATOR ELECTROLUX PLHS269ZCB2 "Arrived on site for water filter issues. Found when filter installed filter slides out of housing diagnosed orings and springs worn out due to age on housing. Installed new filter head ties red water dispenser good,filter staying in filter head as designed.
Wesley P.
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site and found intermittent leak coming from clog in drain tube fridge side causing leak under cabinet. Cleared clog and verified no ice. Unit is now operating as designed.
Leonardo C.
DISHWASHER KITCHENAID KUDE70FXSS1 arrived on site to test unit for unit turning off after 20 minutes. Test unit and unit giving f6e1 and f8e1 errors. Called tech support and they said to just run the unit for 20 minutes and see what happens. Test unit for 20 minutes and unit went in to a drain cycle on its own. Called tech support and they said to disconnect vent fan and see if it runs for a full cycle.
Leonardo C.
DISHWASHER KITCHENAID KDFE104HPS Arrived on site to test unit for counter getting hot. Test unit and checked all wires and all wires checked good. Found heat coming from vent hitting counter making counter hot. Job complete
Leonardo C.
DISHWASHER KITCHENAID KUDE70FXSS1 Arrived on site to replace board and console and owi sensor. Replaced all parts test unit and unit test good job complete no leaks present at this time no error codes.