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for West Lake Hills, TX
Whirlpool double oven
Martha - West Lake Hills, TX
Very knowledgeable and friendly. I appreciated him helping to clean up the broken glass in the oven.
Kitchen aid fridge
Arrived on site , replaced freezer light . All lights are now working in unit . No water leaks detected at time of service . Job complete .
6/12/18 8:51: KB there 6/12 TUE, 8:00 to 8:25, Arrived on site and inspected dryer and found no power showing at terminal block. Inspected breakers and found they are tripped but do not look it. Flip the breakers all the way off and then all the way on and power has returned to dryer. It is heating properly and airflow is good, job complete.; Job Cmpltd, snapped 2 QuickPics
Arrived on site and found freezer temp is 3-4 degrees took 1 picture. Fresh food temp is 40, Removed evaporator cover and found frost pattern looks good. Took one picture. Spoke with CS will bring back thermostat to address intermittent not cooling, no water leaks at time of service.
18 10:06: KB there 6/8 FRI, 9:19 to 9:54, Arrived on site four items freezing on the top shelf of the fresh food section and fresh food temp is 41-42 degrees measured at front if top shelf, freezer temp is currently 6-8 degrees.
6/8/18 8:41: KB there 6/8 FRI, 7:53 to 8:33, Arrived on site and replaced control and control panel diagnosed on previous visit, customer spoke with whirlpool passed on PNL code for covering labor and parts. Ran a diagnostic cycle after replacement and dishwasher is operating properly. No water leaks from connections at time of service, job complete.; Job Cmpltd **** HISTORY FROM PRIOR JOBS ****
6/4/18 17:27: KB there 6/4 MON, 11:39 to 13:14, Arrived on site and inspected trash compactor and found lower pulley has failed. Took one picture. Ram is all the way down and drawer will not open. Replaced lower pulley and found drawer will still not open. Collected labor total for gear replacement TC150 $189.99 gear drive $58.94, call will need to be rescheduled, will need to bring back latch and Additional labor may be needed and charge for latch if latch needs to be replaced. ; ordrng 1 675379 (latch assy)
Arrived on site and found no power showing on user interface, disconnected power to cooktop and replaced module. Confirmed correct power and after reinstalling user interface is now powered up and burners will show power. Job complete.
Refrigerator-replaced auger motor assembly and enclosure installed ice door kit
Arrived on site and inspected range and found no failures, currently all igniters are operating properly. All burners and valves are operating properly. At this time there is no recommendation for adjustment or replacement of parts. Collected service fee, job complete.
Arrived on site and inspected unit and found door chute gasket is not on properly and is partially blocking chute when ice is dispensed. Took one picture. After correcting dispensed ice several times and showed the customer how long after the button is released the ice dispenser door stays open. After Correct and gasket know for the repair
WOD51EC7AS04 upper door glass shattered during self clean. Replacing door glass to repair.
Whirlpool dishwasher , WDT720PADM2. Burned out heater element
Maytag dishwasher mdb4949sdm0 control board .
Kitchen aid refr-KSSC42QMS01-Arrived on site for ice around return vent. Removed ice added 60 ° defrost thermo and block kit. Reassmebled unit powered unit on checked air flow to fresh food good.