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for Waco, TX
Patrick - Waco, TX
very professional & friendly
Great Service, technician was intelligent and efficient
Jim - Waco, TX
Al was great. He knew his job and didn't waste time getting it done. Highly recommend this man.
Digna - Waco, TX
Melissa - Waco, TX
Joann - Waco, TX
Excellent service, Steve arrived at the time expected. He was well-groomed, polite, and friendly. Answered all questions I had about the appliance. Would recommend to others.
Bobbye - Waco, TX
Awesome service!!! Al was so courteous and efficient.
Good professional service
Viola - Waco, TX
The technician answered my questions thoroughly and solved the problems with the Maytag refrigerator.
Burney - Waco, TX
Simon - Waco, TX
The technician in charge is very knowledgeable and friendly. The service is in a great professional manner.
Bonnie - Waco, TX
Quick service. Microwave failure analyzed and fixed. Good job, Steve!
Greg - Waco, TX
Dude was friendly and fixed my busted washer quickly.
Don - Waco, TX
12 minutes to do job. Brought the correct parts on first visit.
Fridge & dishwasher repair
Diane - Waco, TX
Bryan - Waco, TX
Very professional, great service
Cherie - Waco, TX
Jack - Waco, TX
Anne - Waco, TX
Terrie - Waco, TX
He came and he was polite and he knew just what to do.He fixed the dryer in a short period of time, thanks Steve.
Very slow schedule
Jack - Waco, TX
Great customer service & kind & knowledgeable service man.
Irene - Waco, TX
Great ,honest, prom and excellent and great communication customer service.
Michael - Waco, TX
Arthur was friendly and accommodating. He even vacuumed behind my oven and fridge!
Mreys - Waco, TX
Highly professional and great knowledge of the appliance
Martinez - Waco, TX
The guy was super friendly, and fixed our washer very fast.
Walker - Waco, TX
I was amazed at the knowledge Mike had on my appliance. He is super friendly and took the time to educate me about the washer. I couldn't believe when he determined the issue after our conversation and then the codes supported his determination! Could not have been a better experience!
Fisher - Waco, TX
Great! Friendly! Explained everything! Took next steps to get my washer fixed. KF
WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer dispensing slowly. Verified the complaint. Checked water pressure at valve from wall and all pressure was good. Removed and replaced the valve and latch. Reassembled and tested the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
COOKTOP KITCHENAID KCGS956ESS02 Arrived to inspect gas cooktop with defective knobs. Unit will need new knobs for customer.NEEDS MORE WORK Customer scheduled for return on 3/12/19; ordrng 5 WPW10545849 (KNOBS STAINLESS )s
DRYER WHIRLPOOL WED4815EW1 Arrived to inspect dryer door not closing properly. I adjusted the strike to fit properly in the latch. Door now opens and closes with less effort by customer.Customer was satisfied.JOB COMPLETE.
WASHER WHIRLPOOL WTW4850HW1 Arrived to inspect Washer not working. I service tested the unit and unit test showed a F8E1 No fill or long fill error code. Customer only has a cold water source for the washer. Advised customer they need higher pressure cold water and need a hot water source for the unit to work properly.JOB COMPLETE.
WASHER MAYTAG MVWX655DW0 Arrived to inspect washer grinding noise. Service tested the unit and noticed the wash plate was not engaging properly. I removed and replaced the wash plate and hub. Reassembled the unit and the unit tested as designed. All water lines were dry at the time of service.
WASHER ROPER RTW4516FW2 Arrived to inspect washer not filling up. Confirmed complaint and removed and replaced the latch. Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.
WASHER WHIRLPOOL WFW92HEFC0 Arrived to inspect dispenser holding excessive water. ICalled tech line and spoke with Kevin who advised to dilute the detergent. The unit needs to create a siphon to be able to push the product through the dispenser.SR 7724325267.I emptied and cleaned the dispenser tray. Ran diagnostics mode without soap in the dispenser and unit still had excessive suds.Tested the unit and unit tested as designed JOB COMPLETE
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Arrived to inspect freezer with frost. Verified complaint and noticed the gasket is sagging underneath the freezer door. I attempted to repair the gasket but the new part was also defective. Office to order new gasket for return visit.
WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer not washing. Tested unit and unit did not respond.i removed and replaced the actuator and control. Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.
WASHER WHIRLPOOL WTW5000DW1 I arrived on site to service washer. Advised customer the factory warranty was expired and took a photo of the receipt. Customer declined service and asked me to leave the residence. No services preformed.
WASHER WHIRLPOOL WET4027EW1 "Arrived to inspect washer leaking water from underneath the center of the washer portion of the stacked unit. Confirmed the complaint and calls CS in office, who ordered parts for return service call.NEEDS MORE WORK ; saved tckt"
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite for customer complaint of bottom mount refrigerator not cooling in RC section. Removed evaporator cover and found evaporator motor not running. Removed and replaced evaporator fan motor. Reassembled. Tested unit. Found good air flow coming from RC damper. No other issues found. No water source connected to unit at time of service.
REFRIG/SIDE-BY-S GE GSH25JSXNSS Arrived onsite to install new RC door gasket to SxS refrigerator from prior tech’s diagnosis. Removed and replaced door gasket. Used heatgun to form to cabinet. Good seal found. No other issues found. All water connections were dry at time of service.
DRYER WHIRLPOOL WED92HEFW2 "Arrived onsite for customer complaint of dryer shutting off after 10 secs. When arrived, unit was unstacked and uninstalled. Checked incoming voltage and found 215v coming from L1 and Neutral. Advised dryer is not issue. Customer will need to have electrician come and correct wiring in house. No other issues found. Dryer is unplugged at this time."
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived onsite to install dual water valve to SxS refrigerator from prior tech’s diagnosis. Removed and replaced valve. Reassembled. Turned water on and tested water dispenser. Water flows well. No leaks found at time of service.
REFRIG/SIDE-BY-S GE GSH25JSXNSS Arrived to inspect refrigerator door not closing. Inspected the unit and found the ff door gasket was damaged. Ordered the door gasket and rescheduled the customer for 2/28/19.NEEDS MORE WORK.; ordrng 1 WR24X23250 (DOOR GASKET FF DG 25’)
WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer not filling. I service tested the unit and unit tested as designed. Customer was concerned about the level of water in the unit during wash. I INSTRUCTED and informed her the water level was exactly what the unit needs to wash.Unit was purchased 2/19/19 Home Depot Waco.Receipt attached in SD pics.JOB COMPLETE
WASHER ROPER RTW4516FW2 Arrived to inspect washer not washing. Confirmed the complaint and removed and replaced the latch. Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
DRYER ROPER RED4516FW0 "Arrived to inspect dryer not working. Checked voltage at the unit and got L1/L2 .5 L1/N OL and L2/N OL.Customer advised there is a shared 240 that runs underneath the residence. Problem is not with the dryer, it’s with the electrical outlet.JOB COMPLETE"
RANGE WHIRLPOOL WEE510S0FS2 Arrived to inspect range with variable temperatures. Confirmed the complaint and removed and replaced the oven temperature sensor. Reassembled and unit tested as designed. JOB COMPLETE.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived to install previously ordered part. Removed and replaced the freezer door. Reassembled and tested the unit and the water inlet valve needs to be replaced. During test I attempted to dispense water and water shot out from the valve. Rescheduled for 2/28/19 Delivery door code 9865NEEDS MORE WORK.; ordrng 1 WPW10341320 (VALVE INLET )
DISHWASHER JENN-AIR JDB9800CWX2 Arrived to inspect dishwasher not responding. Verified complaint and removed and replaced the panel and the control. Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
DRYER WHIRLPOOL WED92HEFW2 "Arrived to inspect dryer not working. I powered up the unit and pressed start. The unit would only stay on for approximately 10 seconds and then stop tumbling. The control remained on after the drum stopped turning. The dryer started again after about a minute, but cut off at 10 seconds again. The unit was stacked on top of a washer and slid into a tight compartment. I called the office and spoke to CS and informed him of the potential for damage without 2 man on this service call. I told Julio (works on property) and let him know the office will reschedule for a 2 man service and asked if he could have the units separated for next service.; ordrng 1 CNOTE (2 MAN CALL DRYER IS STACKED IN A TIGHT SPACE)"
OVEN MAYTAG MGR8700DS3 Arrived to calibrate unit for customer who is selling his house.Calibrated and tested the unit and unit tested as designed.JOB COMPLETE
DISHWASHER KITCHENAID KDPE334GPS0 Arrived to inspect dishwasher Not dispensing properly. Confirmed the complaint and removed and replaced the dispenser. Reassembled and unit tested as designed. All water lines were dry at the time of service.
DISHWASHER WHIRLPOOL DU810SWPU3 Arrived to inspect dishwasher with no power. I checked the breaker box and couldn’t find a power source. I removed the inner door and checked power at the door switch. Got none. I removed 5he junction box cover and the connections weren’t connected properly. I reconnected the wires with the nut and unit powered on. Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.
WASHER GE GTW460ASJ4WW "Arrived to inspect unit not draining. Attempted service test mode and unit did not respond. Removed and replaced the Control, reassembled and unit tested as designed..All water lines were dry at the time of service JOB COMPLETE"
WASHER WHIRLPOOL NTW4516FW2 Arrived on site for the unit is not working. Tested the unit and the unit is still activating the drain pump and nothing happens on the display. Replace the control board and calibrated the unit. Tested the unit and the unit is working properly. All water connections were dry at the time of service. Also advise the customer to have the electrician replace the wall outlet due to open ground.
DRYER MAYTAG MEDB765FW0 "Arrived to inspect dryer not staying on past 3 minutes. I checked continuity on element, cutoff, fuse and thermostat. All checked good. Removed and replaced the control. Reassembled the unit and unit tested as designed.JOB COMPLETE"
DRYER MAYTAG MEDX655DW1 "Arrived to inspect unit squeaking. Confirmed the complaint and removed and replaced the rollers, belt and pulley. Also removed the debris from the inner drum .JOB COMPLETE."
WASHER MAYTAG MVWX655DW0 Arrived to inspect washer not washing properly. I confirmed the complaint and hand spun the wash plate. The wash plate seemed to be off. I removed it and found 25-30 coins underneath not allowing it to preform as designed. I removed all coins and debris from underneath the wash plate. I reassembled and tested the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.
DRYER AMANA NED4655AW1 "Arrived to inspect dryer not heating. I checked voltage at the unit and got L1-L2=0 L1-N= 120 L2-N 121The outlet read 240/120/120I checked continuity on the fuse, cutoff, element and all were good. Customer was advised the problem is electrical, not with the unit.JOB COMPLETE"
WASHER MAYTAG MHW5500FW1 Arrived on site for the unit is not draining properly. Tested the unit in diagnostics And received error code F9e1. Replace the drain pump per the error code and tested the unit. Unit works properly and all water connections were dry at time of service.
REFRIGERATOR AMANA SQD26VW Arrived to inspect refrigerator not cooling. Verified complaint and removed and replaced the start device. Reassembled and unit began to cool.Al water lines were dry at the time of service.JOB COMPLETE
DRYER MAYTAG MEDB835DW4 "Arrived to inspect dryer with L2 error code. Hooked the unit up, ran diagnostics, confirmed and cleared the error code. Unit now operates as designed.JOB COMPLETE."