Local Reviews
for Waco, TX

Rated 5.0 out of 5 stars based on 8 customer reviews

Map of Waco, TX

Efficient




On time, quick, made sure we understood cost options.


Map of Waco, TX

Prompt! Attentive! Professional!





Map of Waco, TX

Great Service Tech




Mike has been coming out to Haven South ,doing all the warranty work for our Whirlpool appliances .I will continue to use him for future repairs .


Map of Waco, TX

S.




Excellent service


Map of Waco, TX

Mike Gomez is the best service tech I've ever had




Mike couldn't have been MORE knowledgeable or professional when he came to he house today. Best appliance repair experience I've ever had


Mike G.

Mike G.

WED9500TW3, Arrived on site for unit not heating checked unit and found that the element and fuse are bad replaced parts and checked and cleaned out all lent found from unit and tested unit and unit is now heating fuse $25.40, element $113.49, DR560 $159.99 = $298.88 + tax

Near Treeline Dr, Waco, TX 76712
Arthur B.

Arthur B.

KDTE104ESS0 (Dishwasher) - Arrived onsite for customer complaint of no water entering dishwasher. Tested unit. Found water valve not turning on. Removed faulty water inlet valve and installed new replacement. Tested water at house line and found no entering unit. Advised to have water supply checked over. Customer will call plumber. All water connections were dry at time of service.

Near Saddlebrook, Waco, TX 76712
Arthur B.

Arthur B.

WET4027EW1 (Washer/Dryer Combo) - Arrived onsite to install parts from prior tech's diagnosis. Removed washer top. Removed lid switch and installed new replacement. Reassembled. Upon tested unit, found washer portion will not start. Removed power cover and found checked voltage. Found only 120v between L1/L2. Unit needs 240v to work properly. Advised maintenance of the issue. No other issues found. All water connections were dry at time of service.

Near W Hwy 6, Waco, TX 76710
Arthur B.

Arthur B.

WTW8040DW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer stopping mid cycle and no end beep sound. Entered service diagnostics and found error code F2E1 (UI Stuck Button). Cleared error code and ran test 052 to calibrate unit. Unit calibrated successfully. Manual tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Oakland Dr, Waco, TX 76705
Arthur B.

Arthur B.

MVWB765FW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer taking too long to fill and not start. Tested water valve in service mode and found valves not opening up. Removed console and removed faulty water valve. Installed new replacement. Reassembled and ran test 052. Unit calibrated sucessfully. Tested unit. Unit fills,agitates,drain and spins as intended. All water connections were dry at time of service.

Near Boys Ranch Rd, Waco, TX 76705

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing
Appliance Express
Appliance Express 4.5 star rating 127 reviews
Robert R.'s Review Robert R.
5.0 star rating

We had Clif L come fix our washer. He was great! On time, called ahead, and was very friendly and efficient. It was clear he was experienced and knew what...

Read Full Review

HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.


Appliance Express
Reviewed from Google

4.9 out of 5 stars

Brandy Faulk
Brandy Faulk

4 out of 5 stars

posted 2 weeks ago

It was frustrating, at first, that the earliest available appointment was a week out, and then it was cancelled due to the assigned tech being out ill. However, when the appointment did happen a few days later, Jonathan was fantastic. He was courteous, quick, and did a great job of explaining what the issue was and how we can help prevent future issues like it. He also gave us some great advice on how to ensure the rest of our appliances are functioning the best they can. Thanks Jonathan!