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Local Reviews
for Waco, TX

Appliance Express Rated 4.7 out of 5 stars based on 92 customer reviews

Map of Waco, TX

Great Guy




Review of Appliance Express

Nice individual. 330 for a 5 minute fix....but that’s my fault. 5 star service.


Map of Waco, TX

Great Workers




Review of Appliance Express

The workers who have come into the home have been great!


Map of Waco, TX

Jennair Repair




Review of Appliance Express

Service person was knowledgeable, friendly & professional. Company needs to buy the guy a pair of pants that fit and a sturdy belt to hold them up!


Map of Waco, TX

Trustworthy service!




Review of Appliance Express

Very satisfied with the Appliance Express’s service in every way - communications, attitude, cleanliness & positive resolution!


Map of Waco, TX

Great Service




Review of Appliance Express

Rep arrived within scheduled time frame. Rep was efficient and quick. Very pleased with his attention to detail and customer service.


Map of Waco, TX

Great service




Review of Appliance Express

I got my jenn air microwave looked at by appliances express. They knew what they were doing and fixed the microwave right away and it was done correctly.


Map of Waco, TX

Customer




Review of Appliance Express


Map of Waco, TX

Great service - quick repairs




Review of Appliance Express

No hassell repair with friendly service. Repairman came on time with parts, and repaired efficiently.


Map of Waco, TX

Great Job




Review of Appliance Express

I never knew my appliances had updates that needed to be performed. The gentleman was very knowledgeable and helpful


Map of Waco, TX

Faulty washer fixed




Review of Appliance Express

I’m grateful that the repairman fixed the machine. However it is clear that when we purchased the machine it did not operate as it does now.


Great, knowledgeable services




Review of Appliance Express

John came to our home twice and each time he was courteous and knowledgeable. He explained what he was doing and never kept us waiting.


Quick Appointment




Review of Appliance Express

Solved problem and answered questions.


Fixed Problem




Review of Appliance Express

Jonathon from appliance express stayed with the problem until it was solved. The dryer works great now!


Great service!




Review of Appliance Express

Jonathan was very nice, knowledgeable, and clean cut. We were quite pleased.


A great service technician




Review of Appliance Express


Thank You!




Review of Appliance Express

Excellent, very knowledgeable and helpful


Great service




Review of Appliance Express

Knows what he’s doing. Explained everything to my husband & I. Very friendly!


Great service. Prepared for any problems




Review of Appliance Express


Vicky Hammermeister




Review of Appliance Express

Very knowledgeable


Great service




Review of Appliance Express

Very fast and professional


Great service




Review of Appliance Express

The service person was knowledgeable and efficient. And had our problem fixed with in a few minutes. Also gave recommendations on how to keep our fridge running well. The problem is a design flaw, so nothing we did or could possibly know.


great service




Review of Appliance Express


Jonathan




Review of Appliance Express


great service




Review of Appliance Express

Very satisfied


good service




Review of Appliance Express


Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFE535S0JZ0 Arrived on site for arrange that was making a loud sound during a convection oven baked. Inspected unit and work area. Found noise immediately when turning on the convection bake sounded like a rattling. Removed front cover and found no obstruction. Removed back cover and found a wire connector rubbing up against the convection fan in the back causing the unit to rattle when in use. Moved wire connector out of the way of the convection fan and tested unit. Unit was quiet and is working as designed. Call complete.

Near Idlewood Dr, Waco, TX 76705
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control and tested unit you’re not a test. Did it rain as designed.Call complete.

Near Petit Rd, Waco, TX 76708
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4850HW0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced push to start and tested unit. Unit started immediately. Ran unit through a time high heat cycle and unit heated tumbled and then laid it out. Unit is working as designed. Call complete.

Near Jeran St, Waco, TX 76711
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4616FW0 Arrived on site for a dryer that had a broken timer. Inspected unit and work area. Customer advised that the unit was working in a normal time dry cycle but in an auto cycle the unit would not advance the timer. Inspected unit and tested unit in another cycle and confirmed the condition. Tested voltage going through the timer motor and found voltage but timer not advancing. Replaced timer and tested unit. Unit started to advancing is working as designed. Call complete.

Near Bagby Ave, Waco, TX 76711
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WHD5090GW0 Arrived on site for a dryer that would not dry clothes. Inspected unit and work area. Tested voltage from the wall at the terminal block and found 120 V going from L1 to neutral and L2 to neutral but only 16.14 V going from L1 to L2. I advise the customer that her issues and electrical one and that she’ll need to have an electrician come and fix her plug or breaker. Unit is working as designed.

Near S 4th St, Waco, TX 76701
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL KODE500ESS04 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both wire harnesses and tested unit. Unit still flash the F1 81 code immediately upon turning the unit into a bake on the upper oven. Tested lower oven and had the same result. I called Techline and spoke to Scott SR# 7728495948.

Near Woodland W Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site to install previously diagnosed parts. Inspected unit and work area. .; ordrng 1 W11209420 (cntrl-elec)

Near Petit Rd, Waco, TX 76708
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4850HW0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace motor and blower wheel and tested unit. Unit still would not start. Spoke to SW and was advised to just bring back all the parts we had last time. Ordering parts

Near Jeran St, Waco, TX 76711
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site for a dryer that’s not heating. Inspected unit and work area. Tested voltage going to the terminal block and found 120 V going from L1 to neutral and L2 to neutral, but 0 V going from L1 to L2. I advise the customer that the issue is with his electrical. Advised him to have an electrician fix his breaker or his outlet. Call complete."

Near Baylor Ave, Waco, TX 76706
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced evaporator harness and tested continuity through the heater. Found the heater had continuity. Plugged unit back in and unit began to cool. Unit is working as designed. Call complete.

Near Brannon Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced hinge tube and door water valve and tested unit. Unit is working as designed. Call complete.

Near Woodland W Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL KODE500ESS04 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced appliance manager and tested unit. Unit got up to 250°F in the upper oven before flashing the F1 E1 code again. I placed unit in service diagnostics and found and F1 E1 (internal appliance manager error), F6 E6 (appliance manager lost signal with the upper over), and F6 E9 (appliance manager lost communication with the lower oven) I called Techline and spoke to Bruce SR#7728495948. He advised that at this point the issue is going to be with one of the wire harness having a short between one of the temperature probes and/or the control boards. Ordering parts and office will need to contact customer for reschedule date due to limited available parts. ; ordrng 1 W11136133 (harns-wire) and 1 W11157221 (harns-wire)"

Near Woodland W Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for a dryer that won’t start a cycle. Inspected unit and work area. Tested all major components and found almost all components working properly. Spoke to SW and we went through several checks. Found the issue is with the centrifugal switch at the motor. Went to disassemble where we are and motor and found parts contact with me. Ordering blower wheel and motor and rescheduled customer.; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near Jeran St, Waco, TX 76711
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT108FZDW05 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced coupler, dye dryer, and compressor and placed unit under a vacuum. Unit held vacuum for over 10 minutes. Added refrigerant to the unit and pressures went up to 140 psi on the high side and zero psi on the low side. Unit had a good frost pattern and unit is working as designed. Call complete."

Near Speight Ave, Waco, TX 76706
Jonathan M.

Jonathan M.

DRYER MAYTAG MED8630HC1 "Arrived on site for a dryer that’s making a knocking sound. Inspected unit and work area. Please turn it in a normal cycle and unit ran as designed with no abnormal sounds. Customer advised that the unit was making a door knocking sound up until a few days ago and even still, there is some rattling going on that they want to make sure is not abnormal. Found cabinet rattling during use which appeared to be due to the unit being on tile that sits on concrete. I advise the customer that with such a hard floor, the unit rattling would be amplified. Placed sound pads on inside cabinet walls to help with rattling sound and unit is working as designed. Call complete."

Near Lone Star Dr, Waco, TX 76708
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED7990XG0 "Arrived on site for a dryer that will not close properly. Inspected unit and work area. Found door hinge assembly completely broken and cracked not allowing the door to close properly. I called tech line and spoke to Sterling SR# 7728779384. Office will need to contact extended warranty for further steps. ; ordrng 1 W10285801 (DOOR HINGE ASSEMBLY )"

Near Westchester Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site for a washing machine that had no power and the lid was locked shut. Inspected unit and work area. Tested voltage going to the control and found proper voltage but control light not coming on. Tested voltage going to the consul and found no voltage. Advise customer that he would definitely need a new control but I was unaware of whether the consul was working properly or not until we put a new control in it. ; ordrng 1 W11095624 (console) and 1 W11209420 (cntrl-elec)

Near Petit Rd, Waco, TX 76708
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced icemaker and tested unit. Unit spun all the way around and filled with water. Unit appears to be working as designed.

Near Elk Rd, Waco, TX 76705
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHW00

Near Brannon Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT108FZDW05 Arrived onsite to install previously diagnosed parts. Found dye drier had a lokring. Need lokring kit to install drier. Ordering lokring kit and contacted office for reschedule date. ; ordrng 1 LOKRINGKIT (LOKRING)

Near Speight Ave, Waco, TX 76706
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for Northridge raider that’s making a buzzing sound. Inspected unit and work area. Found unit making a buzzing sound as soon as the compressor kicked on. Remove back cover and fan back cover completely dented and vibrating against the compressor as it was running. Removed dent and leveled unit. Unit is running as designed. Call complete.

Near Pompano Park Dr, Waco, TX 76706
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site for a refrigerator that’s leaking water at the dispenser. Inspected unit and work area. Customer advised that the unit will eventually stop dripping but that it seems like the line coming through the door as well as leaking. Confirmed customer complaint and found the water connector at the door water valve completely scratched up and torn up. It appears to be leaking between the dual water valve and dispenser tube. O4dering all parts and office will need to contact customer for return date due to out of stock parts. ; ordrng 1 W11126260 (tube-water DOOR) and 1 W11209438 (connector) and 1 WPW10674102 (tube-water HINGE)

Near Woodland W Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL MFI2569YEM2 "Arrived on site for refrigerator that’s not closing properly. Inspected unit and work area. Found door Molean completely broken off and missing from door. . Replaced Molean and tested unit. Unit is working as designed.

Near Rey Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL MVWC565FW0 Ride on site for a washer that would not agitate. Inspected unit and work area. Placed unit in service diagnostics and found an F5 E1 (lid switch fault) and F9 E1 (long drain) error codes. Ran unit through an auto test without water connections due to the store not having lotta connections for the unit. Unit ran as designed except for the drain pump sounding like it had something in it. Removes hose from drain pump and found a gold plated chain inside the drain pump assembly causing the restriction of drain pump. Tested the lid lock in a manual lid lock test eight times in unit is working as designed. Call complete.

Near N Valley Mills Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

DISHWASHER MAYTAG MDB4949SHZ1

Near Meadow Mountain Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

DISHWASHER MAYTAG MDB4949SHZ1

Near Meadow Mountain Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL KDRS483VSS04 "Arrived on site for a range that has knobs that intermittently get hot. Inspected unit and work area. Found oven door gaskets flat and not making proper contact with the door. Reformed gaskets and placed unit in service diagnostics. No stored error codes and tested basic functions. Everything is running as designed. Advised customer due to gas it’s not sealing properly, the issue with their knobs will happen intermittently due to the high heat coming from the oven. Unit is working as designed

Near Wooddale Cir, Waco, TX 76710
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRFF507HPS Arrived on site for refrigerator that had the freezer light go out and subsequently the refrigerator lights as well. Inspected unit and work area. Found freezer light out in freezer section. Replaced module and unit began to light up in both compartments. Unit is working as designed. Call complete.

Near Wooddale Cir, Waco, TX 76710
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WOD51ES4ES01 Arrived on site for an upper oven that is not heating properly and the a lower oven doesn’t run through a self clean. Inspected unit and work area. Placed unit in service diagnostics and checked both bake element. Both elements were working as designed. Checked unit for Eric codes and found no storage era codes. Customer advised that the unit seemingly was about 15° off in the upper oven and they were having to cook their food for longer than they would in the lower oven. Calibrated oven to adjust for temperature change. Customer also advised that their lower oven did not work for the self clean. Accessed owners manual and found that the cell phone option only works for the upper oven.

Near Eldridge Ln, Waco, TX 76710
Jonathan M.

Jonathan M.

WASHER AMANA NTW4516FW "Arrived on site for a washer that has no power. Inspected unit and work area. Plugged in it in and found unit was trying to drain. There was no water in the unit so can’t access to the main control. Call complete."

Near N Valley Mills Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT108FZDW05 Arrived on site for fridge raider that’s not cooling properly. Inspected unit and work area. Removed evaporator cover and found a huge ice block covering the capillary tube and suction line at the top of the evaporator. None of the evaporator had any frost pattern. This is indicative of a leak or restriction in the system. Ordering sealed system parts and office will need to reschedule customer due to out of stock compressor.; ordrng 1 W10913906 (coupler) and 1 W11107829 (DRIER) and 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR )

Near Speight Ave, Waco, TX 76706
Jonathan M.

Jonathan M.

DISHWASHER KITCHENAID KDPM604KPS0 Arrived on site for a dishwasher that has a cancel button that won’t work. Inspected unit and work area. Tested unit and all other buttons were functional. Cancel and drain was the only button that would not work. Replaced consul and tested unit. Unit is working as designed. Call complete.

Near Cherry Creek Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for a refrigerator that is dispensing water and ice after the dispenser button is not pressed.is no longer pressed and has door not aligned. Inspected unit and work area. Adjusted the door to allow the door to swing in properly. Tested water and ice dispensers and unit was working as designed. The customer complained about the doors not aligning properly and being flush. I called tech line and spoke to Robert SR# 7728037612. He advised that the unit has to send voltage to the control that the dispenser was turned off so it can stop voltage to the water valve. Thus he said the customer can’t pull away the cup right away if they don’t want water dripping after they pull it away. In regards to the doors not aligning, he advised that the door are spray foam insulated and some doors are a little wider than others by millimeters. He advised so long as the doors sealed, there was no issue with the doors, only a cosmetic one, which was not

Near Deerwood Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

COOKTOP WHIRLPOOL JED3430WS01 Arrived on site for a cooktop that had wires exposed. Inspected unit and work area. Removed cooktop cover and moved over wires. Tested all components in unit is working as designed. Call complete.

Near Stoneleigh Rd, Waco, TX 76710
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDT710PAHB1 Arrived on site for a dishwasher that’s not draining. Inspected unit and work area. Attempted to drain unit and found unit trying to drain but not able to push water out. Checked drain hose and drain pump for any obstructions. Found no obstructions. Armed out drain pump and drain pump and out correctly. Removed drain hose from garbage disposal and found knockout punch have not been punched through. Punch through knock out and tested unit again. Unit is working as designed. Call complete.

Near Crow Dr, Waco, TX 76705