Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.

Local Reviews
for Waco, TX

Appliance Express Rated 4.7 out of 5 stars based on 95 customer reviews

Map of Waco, TX

Thanks!




Review of Appliance Express

Great service! We have been very happy with every interaction with your company. We were even disappointed that our previous technician did not come back, but the one who came this time was just as personable. Thank you so much for bringing the parts with you so that we can avoid additional waiting time while they are on order. Five stars!


Map of Waco, TX

This was the most amazing representative! He should be featured on a DVD and sent out with each Whirlpool product. He showed me how to operate my new




Review of Appliance Express

Greatest technician ever.


Map of Waco, TX

Great




Review of Appliance Express

Jonathan did a great repair job


Map of Waco, TX

Great Guy




Review of Appliance Express

Nice individual. 330 for a 5 minute fix....but that’s my fault. 5 star service.


Map of Waco, TX

Great Workers




Review of Appliance Express

The workers who have come into the home have been great!


Map of Waco, TX

Jennair Repair




Review of Appliance Express

Service person was knowledgeable, friendly & professional. Company needs to buy the guy a pair of pants that fit and a sturdy belt to hold them up!


Map of Waco, TX

Trustworthy service!




Review of Appliance Express

Very satisfied with the Appliance Express’s service in every way - communications, attitude, cleanliness & positive resolution!


Map of Waco, TX

Great Service




Review of Appliance Express

Rep arrived within scheduled time frame. Rep was efficient and quick. Very pleased with his attention to detail and customer service.


Map of Waco, TX

Great service




Review of Appliance Express

I got my jenn air microwave looked at by appliances express. They knew what they were doing and fixed the microwave right away and it was done correctly.


Map of Waco, TX

Customer




Review of Appliance Express


Great service - quick repairs




Review of Appliance Express

No hassell repair with friendly service. Repairman came on time with parts, and repaired efficiently.


Great Job




Review of Appliance Express

I never knew my appliances had updates that needed to be performed. The gentleman was very knowledgeable and helpful


Faulty washer fixed




Review of Appliance Express

I’m grateful that the repairman fixed the machine. However it is clear that when we purchased the machine it did not operate as it does now.


Great, knowledgeable services




Review of Appliance Express

John came to our home twice and each time he was courteous and knowledgeable. He explained what he was doing and never kept us waiting.


Quick Appointment




Review of Appliance Express

Solved problem and answered questions.


Fixed Problem




Review of Appliance Express

Jonathon from appliance express stayed with the problem until it was solved. The dryer works great now!


Great service!




Review of Appliance Express

Jonathan was very nice, knowledgeable, and clean cut. We were quite pleased.


A great service technician




Review of Appliance Express


Thank You!




Review of Appliance Express

Excellent, very knowledgeable and helpful


Great service




Review of Appliance Express

Knows what he’s doing. Explained everything to my husband & I. Very friendly!


Great service. Prepared for any problems




Review of Appliance Express


Vicky Hammermeister




Review of Appliance Express

Very knowledgeable


Great service




Review of Appliance Express

Very fast and professional


Great service




Review of Appliance Express

The service person was knowledgeable and efficient. And had our problem fixed with in a few minutes. Also gave recommendations on how to keep our fridge running well. The problem is a design flaw, so nothing we did or could possibly know.


great service




Review of Appliance Express


Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 Arrived on site for a refrigerator that’s leaking from the filter area. Inspected unit and work area. Removed filter and found water dripping from the filter head. Replaced filter head and tested unit. Unit is now working as designed. Call complete.

Near Greenwood Ln, Waco, TX 76705
Jonathan M.

Jonathan M.

WASHER MAYTAG MHW8630HW1 "Arrived on site for a washer that is leaking. Inspected unit and work area. Placed in service diagnostics and found an F0 E2 (oversuds) error code. Ran unit through an auto test and found the unit setting up when water was pushed into the unit. Ran unit through a manual fill and recirculation pump and noticed excessive suds. I ran the unit through a quick wash and noticed oversuds in the drum filling the drum halfway without clothes. I called tech line and spoke to Robert SR# 7729339008. He had me adjust the load and go dispenser feed but also advised to make sure to advise the customer that whomever is using the washer to not add further soap to it. He advised to clean out the washer using the queen washer cycles several times to remove excess suds. Lastly, he is advising to replace the dispenser drawer due to a new service pointer put. Ordering dispenser drawer and office will need to contact customer to reschedule due to out of stock parts.; ordrng 1 W11465

Near Columbus Ave, Waco, TX 76701
Jonathan M.

Jonathan M.

FREEZER MAYTAG MFI2570FEZ06 Arrived on site for a freezer door that is not sealing properly. Inspected unit and work area. Found price build up in the upper left-hand corner of the freezer. Found the gasket bent and not closing fully in the top left-hand corner. Replace gasket and use a heat gun to seal new gasket to the frame. Unit is now working as designed. Call complete.

Near Estancia Rd, Waco, TX 76712
Jonathan M.

Jonathan M.

WASHER AMANA NTW4516FW3 Arrived on site for a washer that has water level issues. Inspected unit and work area. Customer advised that the unit seems to be dripping and filling even when the unit is off or unplugged and will be a quarter of the way full before they start a new wash cycle. Confirmed customers complaint and replaced water valve. Customer also complained of his door strike not having screws. Added screws to hold the door strike in place. Tested unit and unit is now working as designed. Call complete.

Near Lippizan St, Waco, TX 76706
Jonathan M.

Jonathan M.

MICROWAVE GE JVM1752SP2SS Arrived on site for a microwave that won’t except selections. Inspected unit and work area. Customer showed me that some buttons still work but several buttons do not. Unit needs a control panel for replacement.

Near Caldwell St, Waco, TX 76710
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE LGUS2642LF1 Arrived on site for a refrigerator that is not stopping when water or ice is dispensed. Tested unit and found that ice dispenser would not stop dispensing ice even after the paddle was let go. Removed front cover and found the paddle switch completely old and slow to come out of the engaged state. Spoke with SW and was advised that I could replace that switch with a switch from a prior appointment. Replaced switch and tested unit. Unit is now working as designed. Call complete.

Near Mundo Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced sump assembly and tested unit. Unit is now working as designed. Call complete.

Near Lake Arrowhead Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG MFI2269VEM7 Arrived on site for refrigerator that’s not dispensing water or ice. Inspected unit and work area. Found door switches working properly. Tested water and ice paddle. I noticed that the paddle was leaning to the left and had very little resistance on the left hand side. Removed front cover and found the arm of the left hand side pedal broken therefore not making contact with the switch. Ordering paddle ; ordrng 1 WPW10185233 (pad)

Near Sherry Ln, Waco, TX 76711
Jonathan M.

Jonathan M.

MICROWAVE FRIGIDAIRE FPBM3077RFB Arrived on site for a microwave that was tripping the breaker when the start button has been pressed. Inspected unit and work area. Tested switches and found the monitor switch broken. Replaced monitor switch and tested unit. Unit is now working as designed. Call complete.

Near Drummond Cir, Waco, TX 76712
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED7500GW0 Arrived on site for a dryer that is not heating. Inspected unit and work area. Found the unit model was completely off. Placed an in-service diagnostics and found an F4 E4 (L2 line voltage error) error code. Ran unit through an auto test and found the heater receiving 120 V but still getting 0 V coming back to the ICU. Tested the heater and found the heater open and the thermal cut off open. I advise the customer that those two were definitely bad but I wouldn’t be able to tell about the centrifugal switch until those two parts were replaced.Call complete.

Near Wildberry Ln, Waco, TX 76712
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WMH53521HB4 Arrived on site for a microwave that was not heating. Inspected unit and work area. Tested voltage going to the transformer and found proper voltage. Tested resistance through the capacitor and found improper resistance. Also found diode showing open through both sides. Replaced both Capacitor and diode and tested unit. Unit is now working as designed. Call complete.

Near Austin Ave, Waco, TX 76710
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL MVWX655DW2 Arrived on site for a washer that is rattling as it spins. Inspected unit and work area. Placed in service diagnostics and found no storage area codes. Ran unit through an auto testing unit ran as designed. Tested suspension and checked underneath unit for any obstructions. Unit had no obstructions and suspension was good. Tested unit and a high speed spin and found cabinet vibration coming from the sides of the unit. Customer advised that this unit is a lot louder than her other unit at her other home. The unit is sitting on tile on top of concrete and I advised her that part of her issue is the fact that the ground that the washer sits on does not absorb any of the vibration from the washer and somewhat amplifies the vibration. The unit sounded normal and is working as designed. Customer is happy that there’s nothing wrong with her unit and call complete.

Near Forest Ridge Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for refrigerator that’s leaking out of the front on the bottom. Inspected unit and work area. Found ice buildup in the freezer section on the bottom of the liner coming from the evaporator, found evaporator drip pan completely iced over and not allowing the defrost water to escape. Defrosted evaporator area and went to the back of the unit. Found a clog in the drain tube. Removed clog and unit began to drip water into the drip pan. Reassembled unit and unit is working as designed. Call complete."

Near Lorraine Dr, Waco, TX 76707
Jonathan M.

Jonathan M.

UNKNOWN UNKNOWN n/a

Near Waco, TX 76799
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG MFI2269VEM7 "Arrived on site for a refrigerator that’s not dispensing ice.

Near Sherry Ln, Waco, TX 76711
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL ED22LFXHT01 "Arrived on site for a refrigerator that’s leaking water and not making ice. Inspected unit and work area. Customer advised that the unit leaked water all over the floor when they were gone over a weekend and they’ve noticed it leaking from the icemaker area. They also advised that before this issue, the ice cubes were getting smaller. Tested unit through a harvest cycle and found the icemaker not calling for water. Advise customer that I would need to replace their icemaker prior to figuring out the leak situation due to not being able to replicate the issue. Customer agreed. Replaced icemaker and tested unit. Found unit trying to call for water but the water valve not pulling in water. Tested resistance through the door water valve and found the door water valve out of range. Replaced water valve and tested unit. Unit began to fill and is working as designed with no leaks.

Near Woodgate Cir W, Waco, TX 76712
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor, dye dryer, and coupler and placed unit under a 30 inch vacuum. Unit held a vacuum for 15 minutes. Charged unit and unit ran up to 140 psi on the high side from 125 psi and the low side stayed flat at zero psi. Unit is working as designed. Call complete."

Near Orchard Ln, Waco, TX 76705
Jonathan M.

Jonathan M.

DRYER AMANA NED4600YQ0 "Arrived on site for a dryer that would not heat. Inspected unit and work area. Tested voltage at the wall and found proper voltage. Tested components on the back and found the thermal cut off was open. Replace thermal cut off and tested unit. Unit is now working as designed but found an airflow issue with the venting as the temperatures weren’t cycling correctly and was taking a while for the temperatures to drop indicating airflow restriction. I checked the blower wheel housing and exhaust vent for blockage and found none. I advised the customer that the reason for there park going out was the venting issue with their vents going out of the building. I advised her to submit a service request to clean out their vent.

Near US-84, Waco, TX 76712
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Arrived onsite for a record great or that is not dispensing ice. Inspected unit and work area. Attempted to dispense ice with the door open and found the ice container popping forward when the unit was attempting to dispense ice. Replaced ice container and tested unit. Unit did the same thing. Attempted to adjust the rails in the cabinet to allow the ice container to seat properly. Due to the preset holes for the ice bin rails, there was little adjustment that could be made. Checked impeller for abnormalities and found no issues. I called techline and spoke to Leon SR#7729265588. He has me video call in to see what I was seeing.

Near Spring Creek St, Waco, TX 76705
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for a refrigerator that won’t stop making ice. Inspected unit and work area. Customer advised that their arm bar had fallen off the icemaker and when he tried to reattach it, he wasn’t sure if he put it in the right place. Found arm bar was completely bent and not in the original switch position. Removed icemaker assembly and fixed arm bar and reattached to icemaker. Reassembled unit and unit is working as designed. Call complete."

Near Elk Rd, Waco, TX 76705
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site for refrigerator still having defrost issues. Inspected unit and work area. Found unit completely frosted all over the evaporator again. Tested unit in test number six and found the defrost bimetal showing open. I called techline and spoke to Adrian SR# 7729254112. He had me run a couple checks from the main control board and found the bimetal closed but the control registering the bimetal open. He advised to replace the main control for repair. Replaced the control and tested unit. Unit is working as designed. Defrosted unit and call complete.

Near Brannon Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

DRYER MAYTAG MED5630HC1

Near Cambridge Cir, Waco, TX 76712
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for a refrigerator that won’t light inside the refrigerator section. Inspected unit and work area. Found left door was turning light on but the right door was not and was not registering that the door was opening. Replaced refrigerator door switch and tested unit. Unit is working as designed. Added silicone around the edges of the door switch to prevent moisture from reaching the electronics behind it. Unit is working as designed. Call complete.

Near Whistler Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Arrived on site for a refrigerator that’s not cooling in either refrigerator or freezer sections. Inspected unit and work area. Does the temperature is in both compartments and found both sitting around 76 and 74°F. Tested compressor and found compressor hot to touch and running. Took amp draw on the compressor and found the amp draw sitting at .712 A. Unit will need sealed system repair for for repair. Ordering compressor, dye dryer, and coupler in office will need to reschedule return date due to long distance parts. Please schedule for two hours. ; ordrng 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 W11179385 (drier-tube)"

Near Orchard Ln, Waco, TX 76705
Jonathan M.

Jonathan M.

DISHWASHER GE GSD4000R15BB Arrived on site for a dishwasher that’s leaving white residue on their dishes. Inspected unit and work area. Found calcium and soap deposits inside the inner tub causing this issue. Advise customer he can run several cleaners through the tub to removed deposits. The unit is working like it should and does not have any functional failures with the unit. Unit is working as designed. Call complete.

Near Tierra Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for a range that has no power. Inspected unit and work area. Went to test voltage at the terminal block and found terminal block blown on the L1 side. Tested voltage going to the unit and found proper voltage. Found black wire disconnected from the connector. Reattached wire to the connector and replaced the terminal block. Tested the unit and unit is working as designed. Call complete.

Near Costa Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WML55011HS3 Arrived on site for a microwave that was flashing an F1E for error code. Inspected unit and work area. Confirmed complaint and found that it was an issue with the microwave relay in the control. Replaced the control and tested unit. Unit is working as designed. Call complete.

Near Brannon Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site for a washing machine that’s not spinning out clothes. Inspected unit and work area. Placed unit in service diagnostics and found an F7 E5 (shifter fault) and F7 E1 (speed basket fault) error codes. Inspected unit underneath and found the shifter connector not connected onto the shifter. Connected wiring and tested unit. Unit ran through an auto test as designed. Ran unit through a high speed spin and unit ran as designed. Call complete.

Near Lake Air Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT108FZDW05 Arrived on site for a refrigerator making a rattling noise. Inspected unit and work area. Customer advised that the unit seems to be making more noise than the other fridge in his home does and that the compressor just seemed louder. Verified noise but the noise did not seem anything out of the usual. Unit is sitting on tile that sits on concrete. I advised that part of his issue was that the vibration noise coming from the compressor is being amplified by the tile it sits on.

Near Speight Ave, Waco, TX 76706
Jonathan M.

Jonathan M.

MICROWAVE GE SCA1001KSS 02 "Arrived onsite for a microwave that is not heating. Inspected unit and work area. Found wave guide cover completely burnt up. Removed cover and found arc marks inside the wave guide. I called GE techline and spoke to Chuck SR# 04720754. He advised with the arc marks, the unit would create sparks and repairs would not fix the unit for any extended period of time. He advised there is no repair that can be made to fix the unit. Call complete."

Near Old Farm Rd, Waco, TX 76712
Jonathan M.

Jonathan M.

OVEN MAYTAG MGT8720DS03 Arrived on site for that does not have a working boiling element. Inspected unit and work area. Tested unit in a boiling cycle for the upper oven and found igniter not turning on. Replaced igniter and tested unit. Unit is working as designed. Call complete.

Near Northcrest Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived on site for a refrigerator that won’t make ice. Inspected unit and work area. Unit is in an RV and is built into the wall. Attempted to jump icemaker and found motor barely turning. Customer advised that it was making nice but it was making ice extremely slowly at this point and would intermittently to not make ice. Replaced icemaker due to a failed motor and tested unit. Unit is working as designed. Call complete.

Near River Rd, Waco, TX 76705
Jonathan M.

Jonathan M.

DISHWASHER MAYTAG MDB9959SKZ0 Arrived on site for a dishwasher that is leaking from the vents and has a control panel out. Inspected unit and work area. Customer advised the control panel still works but that the lights on the display do not work or show selections made. Verified that and tested vent fan. Found fan shorting out. Replaced vent and gasket and went to replace the control panel to find the electronics missing from the control panel. Re-ordering control panel and Office will need to contact customer about reschedule date due to PSP item.; ordrng 1 W11413965 (CONTROL PANEL)

Near Whistler Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL MVWC565FW0 "Arrived onsite for a washer that isn’t completing a cycle. Inspected unit and work area. Found unit on an in level floor with the washer leaning forward. Adjusted the feet to get the unit level. Customer advised the issue is intermittent and doesn’t happen most loads but since they were under warranty, they wanted to get it checked. Ran unit through diagnostics and found an F0 E2 (overdubs condition) error code. Ran unit through an auto test and unit ran as designed. Ran unit through a high speed spin and unit ran as designed. I called Techline and spoke to Brian SR# 7729178648. He advised that with my findings, he was inclined to say that the flooring issue and suds issues were causing the intermittent issue. He said that with the house having foundational issues, the floor might not be able to handle the vibration of the unit while it goes into a spin, especially with larger loads. However, he advised to have the customer run a clean washer cycle before

Near S 29th St, Waco, TX 76711
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB965HC0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control panel and tested unit. Unit is working as designed. Call complete.

Near Arlington Dr, Waco, TX 76712