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Local Reviews
for Waco, TX

Rated 5.0 out of 5 stars based on 20 customer reviews

Map of Waco, TX

Great Service




The guy was super friendly, and fixed our washer very fast.


Map of Waco, TX

Amazing technician!




I was amazed at the knowledge Mike had on my appliance. He is super friendly and took the time to educate me about the washer. I couldn't believe when he determined the issue after our conversation and then the codes supported his determination! Could not have been a better experience!


Map of Waco, TX

Great Service!




Great! Friendly! Explained everything! Took next steps to get my washer fixed. KF


Map of Waco, TX

Best service




Mike was very helpful and did his job professionally and fast


Map of Waco, TX

Great service by Mike Gomez




Mike was friendly and knowledgeable. It was like he knew what was wrong with washer from what my wife told customer service.


Map of Waco, TX

GREAT




MIKE GOMEZ showed up on time and was very professional. He got here found the problem with my washer and had it fixed very quickly. Very respectful and polite.


Map of Waco, TX

Good Service




Good service, called and showed up when promised. Resolved issue. Operator was very friendly and knowledgeable.


Map of Waco, TX

Awesome service




Mike Gomez was awesome, knowledgeable and gave great customer service!


Map of Waco, TX

Angie




Great service!! Would definitely recommend.


Map of Waco, TX

Awesome Service - as always!




Mike was extremely professional & knew exactly the areas to check to fix our dryer.


Great service, plus great attitude





Excellent service




Mike was very prodessional and took the time to explain the steps required to fix the problem with my machine. He also took the time to inspect and order another part seperate from the initial issue. Excellent service.


Efficient




On time, quick, made sure we understood cost options.


Prompt! Attentive! Professional!





Great Service Tech




Mike has been coming out to Haven South ,doing all the warranty work for our Whirlpool appliances .I will continue to use him for future repairs .


S.




Excellent service


Mike Gomez is the best service tech I've ever had




Mike couldn't have been MORE knowledgeable or professional when he came to he house today. Best appliance repair experience I've ever had


Solid technical knowledge of product





Great service. He was very informative also.




He was very good. He came to my house in a timely manner within the scheduled time. Knew what he was doing and was great about explaining things to me. Great quality work!


Mike Gomez is awesome!!




Mike was prompt, courteous and professional. He fixed our washer quickly and completely. If all of Applience Express's technicians are this good, we will have no problems highly recommending them to friends and neighbors!


Mike G.

Mike G.

MED9800TQ0, Arrived on site for unit not heating checked unit and found that the heating element is bad replaced heating element and cleaned out all lent found from unit and tested unit and unit is now heating and has good air flow unit checked fine at this time....

Near Appaloosa Trail, Waco, TX 76712
Arthur B.

Arthur B.

EL7ATRRKS01(Standalone Refrigerator) - Arrived onsite for customer complaint of no cool symptom on standalone refrigerator. Removed evaporator cover. Checked pressure and found vacuum on low side. Used UV light and found dye in lower right hand side of evaporator covered by insulation. Found leak coming from evaporator. Unit will need new evaporator. R/S customer for Thursday 7/12. No water connections made to unit.

Near Knottingham Dr, Waco, TX 76712
Arthur B.

Arthur B.

WDT970SAHV0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit and found sump n motor not pumping water. Removed faulty sump and installed new replacement. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.

Near Old Mexia Rd, Waco, TX 76705
Arthur B.

Arthur B.

MFI2269VEM7 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator icemaker not making ice. Removed ice maker assembly and found icemaker stuck mid harvest. Removed faulty icemaker and installed updated new replacement. Reassembled. Unit call for water immediately. On other issues found. All water connections were dry at time of service. All water connections were dry at time of service.

Near Sherry Ln, Waco, TX 76711
Arthur B.

Arthur B.

WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not starting when hitting button. Removed control and found short on control that lead to sump and motor. Removed sump and motor,control and installed new replacements. Reassembled and tested unit. Unit fills, washes,drain and heats as intended. All water connections were dry at time of service.

Near N Scarlett Dr, Waco, TX 76705
Arthur B.

Arthur B.

WRF989SDAE00 (French Door Dual Evaporator) - Arrived onsite to install reservoir and filter to complete repair on French door refrigerator. Removed reservoir and installed new filter. Reassembled. Turned water supply on. Water now dispenses. Icemaker calls for water. No other issues found. Customer is paying for water valve,icemaker from prior visit and remaining parts and labor today. All water connections were dry at time of service.

Near Cozie Cir, Waco, TX 76708
Arthur B.

Arthur B.

WDT730PAHZ0 (Dishwasher) - Arrived onsite for customer complaint of dishes not dry my in dishwasher. Ran diagnostics and found error code F7E1 (Heater Error). Inspected element and found short near end of left side. Removed element and installed new replacement. Reassembled and ran automatic test cycle. Poured water on element and found heater is now working as intended. All codes cleared. No other issues found. All water connections were dry at time of service.

Near Speegleville Rd, Waco, TX 76712
Arthur B.

Arthur B.

JFFCC72EFP00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of icemaker not working on French door refrigerator and ice container stuck. Found ice container had gotten hole in plastic ice base causing warm air to enter. Also found ice maker stuck mid harvest. Removed icemaker and ice container and installed new replacements. Reassembled. All checks ok. No other issues found. All water connections were dry at of service.

Near Shadow Mountain Dr, Waco, TX 76712
Arthur B.

Arthur B.

WRX735SDHW00 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator door mullion not closing properly. Found mullion does flip as intended. Was able to use silicone lubricant to lube hinges. Worked mullion. Mullion now flips open and closed as intended. No other issues found. All water connections were dry at time of service.

Near Deer Ridge Dr, Waco, TX 76712
Arthur B.

Arthur B.

WRF989SDAE00 (French Door Dual Evaporator Refrigerator) - Arrived onsite to install water supply valve to refrigerator from prior tech’s diagnosis. Removed faulty water valve and installed new replacement. Reassembled. Tested. Found still no water dispensing. Removed cover and found water leaking from connection to housing and reservoir. Ordering. W11168758 (Reservoir) $26.54 and filter EDR2RXD1 (Filter) $53.27. R/S for Friday 6/29. MS approved our cost for reservoir due to misdiagnosis. Water turned off at this time.

Near Cozie Cir, Waco, TX 76708
Arthur B.

Arthur B.

KRFF507ESS01 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of French door refrigerator not cooling in RC section. Found RC evaporator all frosted up. Removed evaporator cover and used steamer to defrost evaporator. Found RC thermistor wire frayed. Installed new RC harness and reassembled. Found good air flow and frost pattern on evaporator. No other issues found. All water connections were dry at time of service.

Near Creek Ridge Dr, Waco, TX 76708
Arthur B.

Arthur B.

KRFC704FPS00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of RC section not cooling properly and frosting up. Removed lower shelve assembly and found evaporator frosted up. Removed all ice and installed updated control and new evaporator cover. Reassembled. Unit now cools as intended. No other issues found. All water connections were dry at time of service.

Near Cobbs Dr, Waco, TX 76710
Mike G.

Mike G.

ASI2575FRS00, Arrived on site for unit making a noise checked unit and found that the condenser is vibrating on bracket Reposition condenser and is no longer vibrating and unit is no longer making noise checked unit for water leaks and no leaks found at time checked of srv..l unit checked fine at this time....

Near Biltmore Drive, Waco, TX 76708
Mike G.

Mike G.

MVWC565FW0, Arrived on site for unit not going pass wash checked unit and found that the lid lock is bad not locking replaced lid lock and tested unit and lid is now locking and unlocking and is now working properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near Greer Dr, Waco, TX 76710
Mike G.

Mike G.

MVWX700XL2, Arrived on site for unit not spining out, checked and found F0E2 ( over sudsing ) flushed unit out and recalibrated unit and ran test cycle and unit ran all test fine at this time.... taled to customer about how much soap to use in unit checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Cobbs Ln, Waco, TX 76708
Mike G.

Mike G.

WDF330PAHS1, Arrived on site for unit now cleaning, checked unit and found that the motor and pump is not turning on replaced motor and pump and checked unit and unit is not washing checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Paint Horse Dr, Waco, TX 76706
Mike G.

Mike G.

NTW4516FW2, Arrived on site for unit will not go pass wash checked unit and found that the unit is not getting cold water unit will need water valve replaced ordering part checked unit for water leaks and no leaks found at time of srv....

Near Ethel Ave, Waco, TX 76707
Mike G.

Mike G.

WFG515S0ES0, Arrived on site for unit not heating checked unit and found that the spark module is bad replaced spark module and checked unit and unit is now heating properly checked unit for gas leaks and no leaks found at time of srv unit checked fine at this time....

Near Ethel Ave, Waco, TX 76707
Mike G.

Mike G.

MVWB765FW1, Arrived on site for unit leaking into basket checked unit and found that the water valve is not shutting off all the way unit will need water valve replaced replaced water valve checked unit and water is no leaks checked unit for water leaks and no leaks found at time of srv...

Near Western Dr, Waco, TX 76712
Mike G.

Mike G.

MEDC500VW0, Arrived on site for unit not heating checked unit and found that the all fuse checked good and found that heating element is has shorted out replaced heating element and found that vent tube from wall to unit does not have a clamp at the wall and unable to clamp vent tube to wall vent keeps falling off customer will need to replaced vent tube unit is not heating and has good air flow unit checked fine at this time....

Near Treasure Island Rd, Waco, TX 76705
Mike G.

Mike G.

NED4655EW1, Arrived on site for unit not heating chcked unit and found that the vent hose from wall to unit is damaged and found that the element is shorted out replaced element and checked and cleaned out all lent found from unit and checked unit after repair and unit has good air flow with out vent hose hooked up and unit is now heating and talked to customer about replacing vent hose and not using unit until vent hose is replaced unit checked fine at this time....

Near Burnett Ave, Waco, TX 76706
Mike G.

Mike G.

JDB9800CWX2, Arrived on site to install new control panel and checked unit after repair and all keys are working properly and unit is filling washing and draining and element is heating checked unit for water leaks and no leaks found at time of srv...

Near Ridgewood Dr, Waco, TX 76710
Mike G.

Mike G.

MVWB835DW1, Arrived on site for unit leaking when arrived customer is stating that unit is leaking / filling water into the unit when not using checked unit and found that the water valve is not shutting off all the way replaced water valve and rechecked unit after repair and unit checked fine at this time... checked unit for water leaks and no leaks found at time of srv.....

Near La Vega St, Waco, TX 76705
Mike G.

Mike G.

WRX986SIHV00, Arrived on site for no lights are turning on, checked unit and found that when doors are opened LED lights will not turn on unplugged unit to reset control and plugged unit in and all LED lights are now working checked unit for water leaks and no leaks found at time of srv....

Near Gladedale Dr, Waco, TX 76712
Mike G.

Mike G.

MVWC415EW1, Arrived on site to install new control checked unit after repair and unit is now filling and washing and draining and spining and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near N 12th St, Waco, TX 76707
Mike G.

Mike G.

WOS51EC0AS04, Arrived on site for unit getting to hot, checked unit and found that unit was set on c* and no f* reset unit to f* and checked unit temps at 350* and 1st hi temp 407* and low temp 332* = 369*, 2nd hi temp 389* and low temp 338* = 368* 3rd hi temp 396* and low temp 339* = 367* recalibrated unit to a -10 checked unit checked fine at this time...

Near Redondo Dr, Waco, TX 76712
Mike G.

Mike G.

MEDC200XW1, Arrived on site for unit taking to long to dry, checked unit and fou d that the unit has week air flow and that the vent outside is full of lent cleaned out vent from out side and retested unit and unit now has good air flow checked and cleaned out all lent from unit unit checked fine at this time.....

Near Wooded Acres Dr, Waco, TX 76710
Mike G.

Mike G.

WFC340S0EW0, Arrived on site for bake element not heating checked unit and found that the bake element had shorted/Grounded out and will need to be replaced and fou d that the wire connector to element is damaged and can and will be repaired instructed customer on not to power unit on until unit is repaired ordering part per SW r/s next apt for 5/7/18

Near N 9th St, Waco, TX 76707
Mike G.

Mike G.

AER6303MFS1, Arribed on site for unit getting F9 checked unit and found that control is bad replaced control and chedked unit and unit is now heating properly unit checked fine at time.....

Near Ridgecrest Cir, Waco, TX 76710
Mike G.

Mike G.

MVWB835DW3, Arrived on site for unit not filling, checked unit and found that the unit is not getting hot water found that the hot water on valve is not opening to let hot water in replaced water valve and tested unit and unit is now getting hot and cold water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Ramada Dr, Waco, TX 76712
Mike G.

Mike G.

MGR8700DS3, Arrived on site for broiler not working checked unit and found that the broiler ignitor is not Sparking replaced broiler ignitor checked unit and found that the broiler is now now lighting checked unit for gas leaks and no leaks found at time of srv... unit checked fine at this time....

Near Bishop Dr, Waco, TX 76710
Mike G.

Mike G.

WDTA50SAHW0, Arrived on site to install new OWI sensor checked unit after repair and unit washing and element is heating checked unit for water leaks and no leaks found at time of srv...l unit checked fine at this time....

Near Carolinda Dr, Waco, TX 76710
Mike G.

Mike G.

WDF520PADW7, Arrived on site to install new OWI sensor and motor and pump checked unit after repair and unit is now washing and heating checked unit for water leaks and no leaks found at time of srv... control is not needed unit checked fine at this time....

Near J L Brazzil Loop, Waco, TX 76705
Mike G.

Mike G.

EL7ATRRKS01, Arrived on site to install UV dryer and access valve after repair pulled a vacuum on system and unit Held vacuum put 4.1oz of 134a and checked for leaks and no leaks found at time of srv... and unit is starting to cool unit checked fine at this time....

Near Knottingham Dr, Waco, TX 76712
Mike G.

Mike G.

WDTA50SAHW0, Arrived on site for unit not cleaning or drying checked unit and found 7-1 control turned off heating element checked unit and found that the OWI is bad and will need to be replaced ordering part checked unit for water leaks and no leaks found at time of srv..

Near Carolinda Dr, Waco, TX 76710