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Local Reviews
for Waco, TX

Rated 5.0 out of 5 stars based on 21 customer reviews

Map of Waco, TX

Larry




Highly professional and great knowledge of the appliance


Map of Waco, TX

Great Service




The guy was super friendly, and fixed our washer very fast.


Map of Waco, TX

Amazing technician!




I was amazed at the knowledge Mike had on my appliance. He is super friendly and took the time to educate me about the washer. I couldn't believe when he determined the issue after our conversation and then the codes supported his determination! Could not have been a better experience!


Map of Waco, TX

Great Service!




Great! Friendly! Explained everything! Took next steps to get my washer fixed. KF


Map of Waco, TX

Best service




Mike was very helpful and did his job professionally and fast


Map of Waco, TX

Great service by Mike Gomez




Mike was friendly and knowledgeable. It was like he knew what was wrong with washer from what my wife told customer service.


Map of Waco, TX

GREAT




MIKE GOMEZ showed up on time and was very professional. He got here found the problem with my washer and had it fixed very quickly. Very respectful and polite.


Map of Waco, TX

Good Service




Good service, called and showed up when promised. Resolved issue. Operator was very friendly and knowledgeable.


Map of Waco, TX

Awesome service




Mike Gomez was awesome, knowledgeable and gave great customer service!


Map of Waco, TX

Angie




Great service!! Would definitely recommend.


Awesome Service - as always!




Mike was extremely professional & knew exactly the areas to check to fix our dryer.


Great service, plus great attitude





Excellent service




Mike was very prodessional and took the time to explain the steps required to fix the problem with my machine. He also took the time to inspect and order another part seperate from the initial issue. Excellent service.


Efficient




On time, quick, made sure we understood cost options.


Prompt! Attentive! Professional!





Great Service Tech




Mike has been coming out to Haven South ,doing all the warranty work for our Whirlpool appliances .I will continue to use him for future repairs .


S.




Excellent service


Mike Gomez is the best service tech I've ever had




Mike couldn't have been MORE knowledgeable or professional when he came to he house today. Best appliance repair experience I've ever had


Solid technical knowledge of product





Great service. He was very informative also.




He was very good. He came to my house in a timely manner within the scheduled time. Knew what he was doing and was great about explaining things to me. Great quality work!


Mike Gomez is awesome!!




Mike was prompt, courteous and professional. He fixed our washer quickly and completely. If all of Applience Express's technicians are this good, we will have no problems highly recommending them to friends and neighbors!


Arthur B.

Arthur B.

WTW7500GW0 (Top Load a Washer) - Arrived onsite to install parts to top load washer from prior tech’s diagnosis. Removed gearcase,water valve and clutch and washplate. Installed new replacements. Reassembled and ran test 052. Unit completed successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Western Dr, Waco, TX 76712
Arthur B.

Arthur B.

WRS571CIHB00 (SxS Refrigerator) - Arrived onsite to install new air diffuser to SxS refrigerator from prior tech’s diagnosis. Removed loud diffuser and installed new replacement. Reassembled. Tested diffuser in diagnostics. Diffuser works as intended. No other issues found. All water connections were dry at time of service.

Near Brazos Point Dr, Waco, TX 76705
Arthur B.

Arthur B.

NTW4516FW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not washing. Plugged unit in and found unit will drain and not stop. Removed drain pump and found pin stuck in drain pump. Removed obstruction and reassembled. Calibrated unit. Unit calibrated successfully. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Arra St, Waco, TX 76704
Arthur B.

Arthur B.

GIE18GSHMRSS (Top Mount Refrigerator) - Arrived onsite to install new parts to top mount refrigerator from prior tech’s diagnosis. Removed evaporator fan,condenser fan and harness. Installed new replacements. Reassembled. Tested unit. Unit now cools as intended. Good air circulation coming from condenser fan and evaporator fan motors. All water connections were dry at time of service.

Near Bagby Ave, Waco, TX 76711
Arthur B.

Arthur B.

JVM3160DF4BB (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave making loud humming noise when in use. Tested unit and found loud humming noise coming from H.V. Transformer. Ordering transformer and magnetron. R/S for a Tuesday 9/25. Advised to use microwave sparingly.

Near Woodmont Cir, Waco, TX 76710
Arthur B.

Arthur B.

EED4400WQ0 (Dryer) - Arrived onsite for tenant complaint of dryer taking too long to dry clothes. Tested unit. Checked outside venting. Found outside venting clogged and not allowing proper circulation. Advised landlord of issue. Dryer heats and intended. Dryer vent and lint trap was clean of lint at time of service.

Near S 8th St, Waco, TX 76706
Arthur B.

Arthur B.

KMBS104ESS02 (Built-In Microwave) - Arrived onsite for customer complaint of built in microwave not heating. Uninstalled microwave and removed top. Found wire to 4903 relay was not secured. Secured wired and tested unit with 1 cup of water for 2 mins. Water was boiling hot. Reinstalled. No other issues found.

Near Willow Bend Dr, Waco, TX 76712
Arthur B.

Arthur B.

JB755EJ1ES (Freestanding Range) - Arrived onsite for customer complaint of freestanding range getting error code F20 error. Tested broil function and found error code with happen as soon unit attempts to turn on. Found relay not clicking closing to activate broil feature. Unit will need new control and broil element. Advised customer that control is not available. N.E.W will be in contact with customer regarding further steps.

Near Eagle Mountain Dr, Waco, TX 76712
Arthur B.

Arthur B.

CWE4800ACB (Wall Oven) - Arrived onsite for customer complaint of wall oven bake feature is not coming on. Tested unit and found baker relay not closing to turn on element. Unit will need new control to complete repair. Found control is no longer available. Advised customer will be in touch by AHS for options. No other issues found.

Near Lake Shore Dr, Waco, TX 76710
Arthur B.

Arthur B.

RTW4340SQ0 (Top Load Washer) - Arrived onsite to install new lid switch to top load washer from prior tech’s diagnosis. Removed console and removed faulty door switch. Installed new replacement and tested unit. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Comal St, Waco, TX 76708
Arthur B.

Arthur B.

MVWX700XL2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning clothes out. Ran diagnostics and got error codes F7E7(Could Not Reach Target RPM),F7E1 (Basket Speed Fault). Tilted unit up to inspect actuator and capacitor and motor. All harnesses check ok. Tested manual spin and found motor would cut in and out. Removed control and installed updated new replacement. Reassembled. Calibrated unit. Unit completed successfully. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near S 9th St, Waco, TX 76706
Arthur B.

Arthur B.

ASI2575FRS00 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator not cooling properly. Found defrost timer LED indicator light would not reset. Removed and replaced defrost timer and installed new replacement. Reassembled. Unit came on and began cooling immediately. No other issues found. All water connections were dry at time of service.

Near Lasker Ave, Waco, TX 76707
Arthur B.

Arthur B.

WTW6800WB1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating. Removed washplate to attempt to removed inner basket. Found inner basket seized to shaft. Unit will need new outer tub and inner basket to complete repair. AHS must approve parts before R/S. OF to R/S. All water connections were dry at time of service.

Near S 2nd St, Waco, TX 76706
Dona W.

Dona W.

Arrived on site for no water coming in to washer, found mix valve mechanically closed, not allowing for any water to enter. Replaced valve verified water is now entering on cold and hot side, ran unit through quick cycle 2 x and verified all water connections dry. Unit is now functioning to mfg specifications.

Near Pueblo Dr, Waco, TX 76712
Dona W.

Dona W.

Arrived on site for dryer not turning on, found voltage on the wall without load at 110 from l1 to neutral and l2 to neutral at 134. Found with load on dryer l1 to neutral at start unit will start when holding push to start down voltage jumps to 178 volts one sided. Customer needs an electrician. All operations check good on dryer. Ducting clear.

Near Lasker Ave, Waco, TX 76707
Dona W.

Dona W.

Arrived on site for dryer not turning on, found voltage on the wall without load at 110 from l1 to neutral and l2 to neutral at 134. Found with load on dryer l1 to neutral at start unit will start when holding push to start down voltage jumps to 178 volts one sided. Customer needs an electrician. All operations check good on dryer.

Near Trice Ave, Waco, TX 76707
Dona W.

Dona W.

Arrived on site for white residue on left front small burner. Found residue is overflow from a boil over, cooktop does not seem to be affected. Inspected all four burners and all checked to spec, water boiling correctly. Oven temps check good.

Near S 12th St, Waco, TX 76706
Dona W.

Dona W.

Arrived on site for customer stating that drain hose not installed correctly. Hose under sink does not have full loop but unit is draining correctly. Water is not syphoning into unit. Check valve is correct on DW side. Ran unit through diagnostics and found no saved error codes. Checked all operations of dishwasher are running to mfg spec. All water connections dry.

Near S 12th St, Waco, TX 76706
Mike G.

Mike G.

MGT8800FZ00, Arrived on site for top oven broiler not heating properly checked unit and found that broiler burner is not getting the proper air flow reajust broiler buner and checked unit and unit is now heating properly unit checked fine after adjusting

Near Austin Ave, Waco, TX 76710
Mike G.

Mike G.

MGT8800FZ00, Arrived on site for top oven broiler not heating properly checked unit and found that broiler burner is not getting the proper air flow reajust broiler buner and checked unit and unit is now heating properly unit checked fine after adjusting

Near Austin Ave, Waco, TX 76710
Mike G.

Mike G.

NED4655EW1, Arrived on site for unit will not start checked unit for 240v and found that the out let at the wall and found that the out is missing Neutral found it to be an electrical issue customer will need to have electrician fix the issue checked and cleaned out all lent found from unit and checked unit and unit checked fine at this time....

Near Lake Shore Dr, Waco, TX 76708
Mike G.

Mike G.

NED4655EW1, Arrived on site for unit will not start checked unit for 240v and found that the out let at the wall and found that the out is missing Neutral found it to be an electrical issue customer will need to have electrician fix the issue checked and cleaned out all lent found from unit and checked unit and unit checked fine at this time....

Near Lake Shore Dr, Waco, TX 76708
Mike G.

Mike G.

MEW5530DDB, Arrived on site for bake button not working checked unit and found that the some of the keys are not working unit will need control panel replaced, replaced control panel and checked unit and unit is now working properly all keys are working and unit is heating unit checked fine at this time....

Near Harrison St, Waco, TX 76705
Mike G.

Mike G.

MEW5530DDB, Arrived on site for bake button not working checked unit and found that the some of the keys are not working unit will need control panel replaced, replaced control panel and checked unit and unit is now working properly all keys are working and unit is heating unit checked fine at this time....

Near Harrison St, Waco, TX 76705
Mike G.

Mike G.

NTW4516FW1, Arrived on site for customer stating that the unit is stuck in drain and will not stop, checked unit and found that the unit is unplugged, plugged unit in and unit stated to drain cancel out unit and found that the customer tryed to per soak for about 10mins talked to customer on that unit does not have a per soak recalibrated unit and ran test cycle on unit and found that the unit checked fine at this time... checked unit for water leaks and no leaks found at time of srv....

Near Lake Shore Dr, Waco, TX 76708
Mike G.

Mike G.

NTW4516FW1, Arrived on site for customer stating that the unit is stuck in drain and will not stop, checked unit and found that the unit is unplugged, plugged unit in and unit stated to drain cancel out unit and found that the customer tryed to per soak for about 10mins talked to customer on that unit does not have a per soak recalibrated unit and ran test cycle on unit and found that the unit checked fine at this time... checked unit for water leaks and no leaks found at time of srv....

Near Lake Shore Dr, Waco, TX 76708
Mike G.

Mike G.

MED9800TQ0, Arrived on site for unit not heating checked unit and found that the heating element is bad replaced heating element and cleaned out all lent found from unit and tested unit and unit is now heating and has good air flow unit checked fine at this time....

Near Appaloosa Trail, Waco, TX 76712
Mike G.

Mike G.

MED9800TQ0, Arrived on site for unit not heating checked unit and found that the heating element is bad replaced heating element and cleaned out all lent found from unit and tested unit and unit is now heating and has good air flow unit checked fine at this time....

Near Appaloosa Trail, Waco, TX 76712
Arthur B.

Arthur B.

EL7ATRRKS01(Standalone Refrigerator) - Arrived onsite for customer complaint of no cool symptom on standalone refrigerator. Removed evaporator cover. Checked pressure and found vacuum on low side. Used UV light and found dye in lower right hand side of evaporator covered by insulation. Found leak coming from evaporator. Unit will need new evaporator. R/S customer for Thursday 7/12. No water connections made to unit.

Near Knottingham Dr, Waco, TX 76712
Arthur B.

Arthur B.

WDT970SAHV0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit and found sump n motor not pumping water. Removed faulty sump and installed new replacement. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.

Near Old Mexia Rd, Waco, TX 76705
Arthur B.

Arthur B.

MFI2269VEM7 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator icemaker not making ice. Removed ice maker assembly and found icemaker stuck mid harvest. Removed faulty icemaker and installed updated new replacement. Reassembled. Unit call for water immediately. On other issues found. All water connections were dry at time of service. All water connections were dry at time of service.

Near Sherry Ln, Waco, TX 76711
Arthur B.

Arthur B.

WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not starting when hitting button. Removed control and found short on control that lead to sump and motor. Removed sump and motor,control and installed new replacements. Reassembled and tested unit. Unit fills, washes,drain and heats as intended. All water connections were dry at time of service.

Near N Scarlett Dr, Waco, TX 76705
Arthur B.

Arthur B.

WRF989SDAE00 (French Door Dual Evaporator) - Arrived onsite to install reservoir and filter to complete repair on French door refrigerator. Removed reservoir and installed new filter. Reassembled. Turned water supply on. Water now dispenses. Icemaker calls for water. No other issues found. Customer is paying for water valve,icemaker from prior visit and remaining parts and labor today. All water connections were dry at time of service.

Near Cozie Cir, Waco, TX 76708
Arthur B.

Arthur B.

WDT730PAHZ0 (Dishwasher) - Arrived onsite for customer complaint of dishes not dry my in dishwasher. Ran diagnostics and found error code F7E1 (Heater Error). Inspected element and found short near end of left side. Removed element and installed new replacement. Reassembled and ran automatic test cycle. Poured water on element and found heater is now working as intended. All codes cleared. No other issues found. All water connections were dry at time of service.

Near Speegleville Rd, Waco, TX 76712
Arthur B.

Arthur B.

JFFCC72EFP00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of icemaker not working on French door refrigerator and ice container stuck. Found ice container had gotten hole in plastic ice base causing warm air to enter. Also found ice maker stuck mid harvest. Removed icemaker and ice container and installed new replacements. Reassembled. All checks ok. No other issues found. All water connections were dry at of service.

Near Shadow Mountain Dr, Waco, TX 76712