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Local Reviews
for Waco, TX

Appliance Express Rated 4.7 out of 5 stars based on 86 customer reviews

Map of Waco, TX

Customer




Review of Appliance Express


Map of Waco, TX

Great service - quick repairs




Review of Appliance Express

No hassell repair with friendly service. Repairman came on time with parts, and repaired efficiently.


Map of Waco, TX

Great Job




Review of Appliance Express

I never knew my appliances had updates that needed to be performed. The gentleman was very knowledgeable and helpful


Map of Waco, TX

Faulty washer fixed




Review of Appliance Express

I’m grateful that the repairman fixed the machine. However it is clear that when we purchased the machine it did not operate as it does now.


Map of Waco, TX

Great, knowledgeable services




Review of Appliance Express

John came to our home twice and each time he was courteous and knowledgeable. He explained what he was doing and never kept us waiting.


Map of Waco, TX

Quick Appointment




Review of Appliance Express

Solved problem and answered questions.


Map of Waco, TX

Fixed Problem




Review of Appliance Express

Jonathon from appliance express stayed with the problem until it was solved. The dryer works great now!


Map of Waco, TX

Great service!




Review of Appliance Express

Jonathan was very nice, knowledgeable, and clean cut. We were quite pleased.


Map of Waco, TX

A great service technician




Review of Appliance Express


Map of Waco, TX

Thank You!




Review of Appliance Express

Excellent, very knowledgeable and helpful


Great service




Review of Appliance Express

Knows what he’s doing. Explained everything to my husband & I. Very friendly!


Great service. Prepared for any problems




Review of Appliance Express


Vicky Hammermeister




Review of Appliance Express

Very knowledgeable


Great service




Review of Appliance Express

Very fast and professional


Great service




Review of Appliance Express

The service person was knowledgeable and efficient. And had our problem fixed with in a few minutes. Also gave recommendations on how to keep our fridge running well. The problem is a design flaw, so nothing we did or could possibly know.


great service




Review of Appliance Express


Jonathan




Review of Appliance Express


great service




Review of Appliance Express

Very satisfied


good service




Review of Appliance Express


Great service




Review of Appliance Express

Great


great repair company




Review of Appliance Express

great about communication ontime\


Nancy




Review of Appliance Express

Professional. Seemingly competent—ran diagnostics, confirmed problem, came with parts and able to fix the issue immediately.


Audra




Review of Appliance Express

Great service


Efficient and effective




Review of Appliance Express

Took care of our problem quickly and accurately


On time with great service!




Review of Appliance Express


Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF535SWHW01 Arrived on site for refrigerator that’s not cooling properly. Inspected unit and work area. Customer advised that his drinks aren’t as cold as they should be in the refrigerator section. I took temperatures in the refrigerator and freezer sections the refrigerator section was sitting at 38°F in the freezer section was sitting at 5°F. Took temperature cycles and found the refrigerator get up to 42°F before cycling into a cooling state. Temperatures during the refrigerator cooling got up to 9°F before switching back to the freezer section and drop the temperature is down 4° F. I called Techline and spoke to Joel SR# 7727978231. He advised this temperature range was within range and the unit 2as working as designed. He advised the customer to turn down the temperature setting if he wanted the unit colder in the refrigerator section. He advised to make no repairs and unit is working as designed. Call complete.

Near Wildcat Cir, Waco, TX 76705
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KSCS25FVMK01 Arrived on site for refrigerator that leaking from the housing area. Inspected unit and work area. Found filter not fully engaged in the housing. Inspected freezer and found drain pan add evaporator frozen over leaking into the freezer section and flowing onto the floor. Removed drain tube from the back and found a dirt obstruction in the tube. Removed obstruction and defrosted ice buildup in the evaporator drain pan. Installed new filter for customer and unit is working as designed. Call complete.

Near N Speegleville Rd, Waco, TX 76712
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5600XW1 Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found during previous repair technician accidentally removed pressure tube and wiring from control. Rewired unit and reset pressure tube to the proper position. All is working properly at this time. No leaks were found at time of service.

Near Richards Dr, Waco, TX 76710
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HS5 Arrived on site to diagnose a microwave with damage mounting brackets. Found both brackets broken on microwave case. Replaced both brackets and left mounting kit for dealer for Installation.

Near Franklin Ave, Waco, TX 76710
Jonathan M.

Jonathan M.

WASHER MAYTAG MVW7230HC0 Arrived on site for washer that’s moving the agitator slowly. Inspected unit and work area. Please do not in service diagnostics and found an F0 E3 (overload) and F2 E1 (UI stuck key). Ran unit through a diagnostic test and unit ran as designed. Customer advised she just wanted to make sure the unit was working properly. Call complete.

Near Mesa Verde Dr, Waco, TX 76712
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to diagnose a microwave that will not start every time. Tested unit and found failed interlock assemblies. Replaced both interlock assemblies and tested unit. Found all is functioning properly at this time.

Near Parker Ln, Waco, TX 76705
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL DU1100XTPBB Arrived on site for dishwasher that was blinking a clean light signal. Inspected unit and work area. Found unit had a heating issue. Ran tests through heating circuit and found everything working as designed. Tested door switch and found switch was not making proper contact. Found control panel screw holes broken not allowing the panel to sit properly on the door. Replaced control panel and tested unit. Unit is working as designed. Call complete.

Near Cold Water, Waco, TX 76712
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for refrigerator that won’t cool. Inspected unit and work area. Removed back cover and found compressor, evaporator fan, and condenser fan not running. Opened up refrigerator compartment and found control not turning on or working.

Near N 5th St, Waco, TX 76707
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW500DW2

Near Lenox St, Waco, TX 76704
Jonathan M.

Jonathan M.

DRYER AMANA NED4655EW1 "Arrived on site for dryer that would not fit properly or work properly on the control. Inspected unit and work area. Tested voltage from the wall and found 244 V going from El one to L2. Tested voltage going from the orange wire to the black and white wire going to the timer motor and found proper voltage. However checked voltage passed the timer motor and found 0 V. Replaced timer and tested unit in a timed dry cycle. Unit heated and ran as designed. Found timer moving and unit is working as designed. Call complete."

Near Lake Shore Dr, Waco, TX 76708
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer that won’t turn on. Inspected unit and work area. Tested voltage coming from the wall and found 112.7 V going from L1 to L2. Found 113.2 V going from L1 to neutral and 2V going from L2 to neutral. Advised customer to have an electrician fix his plug or outlet. He advised that they had someone come fix their breaker a week and a half ago and when they did, the unit hadn’t worked since. I advised to have them come back to fix the issue. Call complete."

Near Pine Ave, Waco, TX 76708
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF535SWHW01 "Arrived on site for refrigerator that was not cooling in the freezer section. Inspected unit and work area. Found refrigerator and freezer sections at proper temperatures. Customer advised that the unit after they called call back down but started freezing the refrigerator section. Placed unit in service diagnostics and tested both thermistors and damper control. All tests passed. Ran unit through defrost circuit and that passed. Due to ongoing issues with the unit, I replaced the control and tested the unit. Unit is working as designed. Customer had several jars and refrigerator items that were pushed up against the back wall of the unit. Advised customer to make sure nothing was up against the back wall to allow proper airflow. Call complete."

Near Wildcat Cir, Waco, TX 76705
Jonathan M.

Jonathan M.

FREEZER WHIRLPOOL KRMF706ESS01 Arrived on site for refrigerator that won’t cool. Inspected unit and work area. Remove back panel and tested unit and diagnostics. Found compressor not running. Replaced in burger and tested unit. Unit still would not turn on compressor. Replaced main control and tested unit. Unit still would not turn on the compressor. Replaced user interface and tested unit again. Unit still would not turn on the compressor. I spoke to CS and was advised the issue was going to be with the compressor itself if it’s receiving proper voltage. Order and sealed system parts and office will need to contact customer for a reschedule date.; ordrng 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)

Near Deerwood Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site for refrigerator that is leaking. Inspected unit and work area. Found water at the bottom of the freezer leading from the evaporator pan. Removed back cover and found drain tube pinched on the bottom S-curve causing the water not to be able to flow freely into the drain pan. Replaced drain tube and defrosted drain tube and evaporator areas. Unit is working as designed. Call complete.

Near N 20th St, Waco, TX 76707
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW5600XW1 Arrived on site for washing machine that had a broken dispenser into housing. Inspected unit and work area. Found housing cracked on the left front corner and dispenser tray broken into three pieces. Replaced both housing and dispenser drawer and tested unit in a quick wash. Unit is working as designed. Call complete.

Near Richards Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site for a washer that has a locked lid and won’t turn on. Inspected unit and work area. Placing an in-service diagnostics and found an F1 E2 (main control fault), F8E1 low/no fill), F0 E2 (over suds), and F2 E1 (UI stuck Key). Tested the full motor circuit and found the motor within range. After several checks, found the control was at fault.

Near Chapel Rd, Waco, TX 76712
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWX655DW1 "Arrived on site for washer that will not complete cycles. Inspected unit and work area. Placed unit and service diagnostics and found an F7E7 (motor did not reach target RPM), F2 E1 (UI stuck key), F8 E3 (overflow condition), and F9 E1 (long drain) error codes. I called Techline and spoke to Andrew SR# 7727867625. He advised that the drain hose was causing the F7 E7 and F9 E1 codes. He advised that oversuds for the heavier items could have caused the overfill due to the sensor not being able to recognize the fill level. I advised customer about what he said and she advised that she uses the powered for heavier loads to help make sure it gets out all the stuff out of the blankets. Unit is working as designed. Call complete."

Near Kendall Ln, Waco, TX 76705
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW7000DW4 "Right on site for washer that won’t start a cycle. Inspected unit and work area. Customer advised that the issue is with an LS code and it’s not completing the cycle. Place unit and service diagnostics and found an F3 E2 (inlet water temperature fault), F0:E3 (overload), F8 E1 (low/no fill), F2 E1 (UI stuck button), and F0 E4 (spin limited by water temperature) error codes. Ran unit through a manual fill test and found the cold water valve not drying in water but buzzing. Replaced water valve with valve from truck stock and tested unit. Unit is working as designed. Call complete."

Near N 41st St, Waco, TX 76708
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FGHS2631PF2 "Arrived on site for refrigerator that’s not cooling. Inspected unit and work area. Customer had unit unplugged for several weeks. Plugged in refrigerator and took amp draw. Found unit pulling .631 A and then dropped to .620. Checked evaporator for frost pattern and found no frost pattern and no refrigerant felt through the line. Ordering sealed system parts and office will need to get authorization for repair. If authorization is given, office will then need to schedule return visit with customer. ; ordrng 1 5303305677 (drier/filter) and 1 5303918284 (evaporator) and 1 5304511982 (COMPRESSOR ) and 1 W10913906 (coupler)"

Near Sherwood Oaks Dr, Waco, TX 76705
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB865GW0 Arrived on site for washer that had a broken lid. Inspected unit and work area. Found left hand side lid hinge broken. Replace lead and unit is working as designed. Call complete.

Near Cimmarron Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for refrigerator that was making a rattling sound. Inspected unit and work area. Ran unit through diagnostics to try to replicate the sound and found the sound coming from the back of the refrigerator after the compressor ramped up. Found the danger tag on the electrical cord rubbing against the wall and flapping causing the noise. Taped down the tag and tested unit. unit is working as designed. Customer had several questions about the unit and it to use. Went over customer care guide and basic functions. Call complete.

Near Landsborough Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB855DC3 Arrived on site for washer that is off balance and shaking. Inspected unit and work area. Placed unit in service diagnostics and found an F0 E5 (unbalanced load) and F5 E4 (lid not opened between cycles) error codes. Spun the basket by hand and found the basket shaking. Lifted the unit and found left front suspension rod had fallen onto the floor. Reattached suspension rod and tested unit. Unit is working as designed. Call complete.

Near Hiawatha Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

DRYER AMANA NED4655EW1 "Arrived on site for dryer that won’t heat or turn on. Inspected unit and work area. Tested push the start switch and found it working properly. Remove back panel and tested thermal fuse, thermal cut off, and element and found them open. Replaced all three components and tested unit. Unit still would not start. Tested voltahe to timer and found proper voltage. Tested voltage to PTS and found no voltage even when pressing start.

Near Pecan Dr, Waco, TX 76705
Jonathan M.

Jonathan M.

DRYER MAYTAG MED6230HW0 Arrived on site for dryer that had a faulty console. Inspected unit and work area. Replaced console in unit is working as designed. Call complete.

Near W Waco Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found shaft and auger motor not being the issue. Found ice container nut stripped where it sits in the shaft. Replaced ice container and tested unit. Unit is working as designed. Call complete.

Near Connally St, Waco, TX 76711
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL EVL181NXTQ00 "Arrived on site for freezer that would not cool. Inspected unit and work area. Found evaporator fan not running wall unit was cooling. Tested voltage to evaporator fan and found proper voltage. Call complete."

Near Nicholas St, Waco, TX 76712
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB855DC3 "Arrived on site for washer that is showing a low flow error code. Inspected unit and work area. Please do not in service diagnostics and found an F8 E1 (no/long fill), F3 E2 (inlet water temperature fault), F0 E3 (overload), F0 E4 (spin limited by water temperature), and F2 E1 (UI stuck key) error codes. Placing it in the manual fill in cold water valve would buzz but not draw in water. Replace in the water valve and tested unit. Unit is working as designed. Call complete."

Near Hiawatha Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to install previously diagnosed parts. Placing it in a normal wash cycle and unit began to wash. Placed unit in service diagnostics and did not find any error codes. Customer advised that the unit would not fill or start at all. Ran unit again through a 1 hour wash cycle and the unit started and washed. Replaced racks and unit is working as designed. Call complete.

Near Parker Ln, Waco, TX 76705
Jonathan M.

Jonathan M.

DISHWASHER GE GLD6760N00SS Arrived on site for dishwasher that won’t select any options or start a cycle. Inspected unit and work area. Tested voltage and found proper voltage going to the control. Did not have a keypad assembly so I replaced the control and tested unit. Unit was displaying correctly but would not start or change selection still. Ordering keypad assembly and office will need authorization for parts and will need to research the part due to keypad assembly being out of stock. Wants part is found if extended warranty company approves for service please contact customer to reschedule.; ordrng 1 WD34X11109 (escutcheon keypad as)

Near Fossil Ridge, Waco, TX 76712
Jonathan M.

Jonathan M.

REFRIGERATOR GE GFE29HMEIES Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found evaporator fan spinning but was shorted. Replaced the evaporator fan and control as tested unit. Unit is working as designed. Call complete.

Near Rogers Hill Rd, Waco, TX 76705
Jonathan M.

Jonathan M.

WASHER AMANA NTW4516FW3 "Arrived on site for washer that is not spinning out close. Inspected unit and work area. Found drain hose sitting in a bucket. Advised customer about draining properly due to potential siphoning conditions. Placed unit in service diagnostics and found an F8 E1(low/no fill) error code. Tested unit in a manual fill test and found water barely trickling in. Found installers had not turned on water fully. Opened water lines up and water began to fill properly. Tested unit drain, spin, and agitate. All ran as designed. Ran unit through an auto test and unit ran as designed. Advised customer that her unit could either be shutting off when it doesn’t get enough water during the rinse and times out or that when the water was going through the drain that the water was siphoning back into the unit. She advised she would try to figure out a better drain situation and would call back if she had further issues. Call complete."

Near Dunbar Ave, Waco, TX 76704
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03

Near Wenz Ave, Waco, TX 76708
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite and found unit auger bouncing and not engaging. Ordering shaft and ice container to repair. ; ordrng 1 WPW10347093 (ice container) and 1 WPW10347114 (shaft)

Near Connally St, Waco, TX 76711
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED6620HC0 Arrived onsite and found unit panel shorted and replaced control panel.

Near N 29th St, Waco, TX 76707
Wesley P.

Wesley P.

REFRIGERATOR GE GYE22HSKBSS Arrived onsite and replaced the icemaker and the valve. All checks good. Unit is now operating as designed and leak free.

Near Wood Lake Dr, Waco, TX 76710