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Local Reviews
for Volente, TX

Appliance Express Rated 4.8 out of 5 stars based on 4 customer reviews

Map of Volente, TX

Very courteous!




Review of Appliance Express

Service men were extremely polite and helpful


Map of Volente, TX

Knowledgeable and Personable




Review of Appliance Express

Knowledgeable and Personable


Map of Volente, TX

Outstanding customer service




Review of Appliance Express


Map of Volente, TX

Great Service




Review of Appliance Express

Great job..in and out no fuss no mess no issue!!!!!


Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher with no heat. Upon further inspection, I found the element with to spots that appeared to be burnt. I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. I tested amp draw to the element and when it was to come on, I could hear the relay on the control but the amp reading was 0. I removed and replaced the element and retested and it is operating as designed. The element amp draw during the wash cycle and at the end in the drying cycle was 7-9 amps both readings. I advised the customer of my findings/repairs. No water leaks observed during service, job completed."

Near Plano Ln, Volente, TX 78641
Lou S.

Lou S.

RANGE WHIRLPOOL WCG55US6HS00 "arrived on site to inspect cooktop flames. Upon further inspection, I tested all five burners and found that the back left burner cap wasn’t on correctly causing the flames to be high. Corrected the cap and retested and the unit is operating as designed. No gas leaks detected during service, job completed."

Near Siena Sunset Rd, Volente, TX 78641
Lou S.

Lou S.

OVEN WHIRLPOOL W0S51ECOHS01 "arrived on site to inspect wall oven temps too high. Upon further inspection, using my multimeter, I placed the thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My temp reading at preheat was 372. My next five readings were 387, 332, 386, 329, 368 for an average temp of 359 degrees. I advised the builder of my findings. No repairs needed. Job completed."

Near Siena Sunset Rd, Volente, TX 78641
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site, to install previously diagnosed and ordered parts. Due to the FC evaporator frosting up and the ice maker failing, I removed and replaced the Evap fan motor/harness, HV control and UI. I found the ice maker was functioning properly and did not replace it. Tested unit and it is operating as designed. Level the unit. No water leaks observed during service, job completed."

Near Murano Ln, Volente, TX 78641
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC75EC0HS01 "arrived on site to inspect wall oven shutting off mid cycle. Upon further inspection, I found the display showing January 2nd the time was 0852am. Customer advised that the unit has been time jumping since they purchased it. Customer also advised that they have had trouble with the whirlpool app on their phone and advised the customer to connect the unit to WiFi. I removed and replaced the main ACU and console and programmed the unit. I provided the number to the Whirlpool Connect Team (866-333-4591) should they have any issues connecting. Made recommendations for use and care of the unit. Job completed."

Near Saddlespur Ln, Volente, TX 78641
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect wall oven error codes. Upon further inspection, I found the unit showing F1E1 error code. Following service matters tech sheet, I removed and replaced the main ACU. Also, found the console ribbon separating; therefore, I removed and replaced the console and tested the unit. Unit is operating as designed. Advised customer of my findings and repairs. Job completed."

Near Valley View Dr, Volente, TX 78641
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator not making ice and leaking water. Upon further inspection, I tested temps in the FC=28 degrees & RC=41 degrees on factory settings. I found ice built up on the FC evaporator and was unable to get the Evap cover off. While attempting to get the cover off, the FC door switch got broken. I placed the unit in diagnostics and went to test 56 and the ice maker showed error E5. I am ordering the Evap cover, Evap fan motor/harness, thermistor cover, FC door switch, UI and will return with the HV control and ice maker.No water leaks observed during service.; ordrng 1 W10698555 (cover) and 1 W11249952 (motor-evap) and 1 W11282987 (EVAPORATOR COVER GREY) and 1 W11291142 (switch) and 1 W11330971 (UI)"

Near Murano Ln, Volente, TX 78641
Lou S.

Lou S.

OVEN WHIRLPOOL WOD77EC0HS01 "arrived on site to inspect wall oven display time/date resetting itself. Upon further inspection, the customer advised that the unit constantly keeps resetting the time/date. Placed the unit in diagnostics showing error code F6E0. Cleared the code and tested operations. Unit operated as designed. I advised the customer that the main control would need to be replaced due to the error code reading and that they would have to connect the unit to WiFi in order to get a software update from Whirlpool. I removed and replaced the main control (ACU) and tested the unit. Unit operated as designed. I provided the customer with the number to whirlpool Connect Team (866-333-4591) and advised the customer to download the whirlpool app to their phone and contact the Connect Team to get the WiFi info set up and be able to receive the software update. Job completed."

Near Hollowback Dr, Volente, TX 78641
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for a oven that the control panel selections are not responding. I found the oven not connected to WiFi and the customer didn’t have the app downloaded to their phone. I helped the customer get the app downloaded and the oven connected to WiFi. The oven is working as designed.Call complete.

Near Saddlespur Ln, Volente, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "arrived on site to inspect refrigerator ice dispenser and door mullion. Upon further inspection, I found the million had jumped off the top mount ad the ice in the ice bin had melted and clumped together. I removed the ice from the ice bin and found the ice chute gasket was not seated correctly. I corrected the gasket and advised the customer of the finding and what to look for. I removed the million and reinstalled it and placed some grease on the top of the mullion and on the pivot plate. No water leaks observed during service, job completed."

Near Cotton Farm Trl, Volente, TX 78641
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US6HS00 "arrived on site to inspect cooktop burner flames. Upon further inspection, the customer advised that the flames were red and they were connected to propane. I tested all of the burners and all appeared to be normal and consistent with the way flames appeared from propane. Checked the orifices and they were good. I advised the customer that the red tips were normal and possibly due to the sealant used at the gas line connections mixing with the gas and burning off, but nothing to be alarmed with. No gas leaks detected during service, job completed."

Near Cotton Farm Trl, Volente, TX 78641
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "arrived on site to inspect refrigerator doors popping open when closing. Upon further inspection, I found that when closing the left rc door the right rc door pops open. I advised the customer that when closing the doors, the left door should always be closed before the right due to the left door million causing damage to the right door gasket. I contacted Techline and spoke to Dustin and advised of my findings and Dustin advised that the left door is the heaviest of the two doors and there is no place for air to go and right door pops open; open both at same time close at same time or left door first. Dustin advised no repairs needed to be made and provided file #7726915664. I did find that the unit was not level and was tilted forward. I attempted to level the door, but this caused both door hinges to wedge against the cabinet and the right door would not close at all. I re-leveled the unit the best the cabinets would allow and tested the doors and

Near Booth Cir, Volente, TX 78641
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven turning itself on. Upon further inspection, the customer advised that when they were using the unit the display began to jump back to the temp selection and scrolling on its own and when they pressed the off selection, the display would go back to the temp selection again. I cycled the power at the breaker and placed it in diagnostics showing no error codes. I tested all components and all operated as designed. The unit is not connected to WiFi. I recommended that the customer contact the Whirlpool Connect Team 866-333-4591 and allow them to assist in connecting to WiFi and walk them through the update on the software. No repairs needed at this time. Job completed."

Near Ackerly Ln, Volente, TX 78641
Tyler B.

Tyler B.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for right door slightly staying open when closing left door. Replaced rail but didn’t fis. May need hinges to repair, ; ordrng 1 CNOTE (2MAN) and 1 CNOTE (OFFICE RS) and 1 CNOTE (3HRS) and 1 W10691136 (hinge-door) and 1 W10691145 (hinge-door) and 2 W10828686 (hinge-door)s"

Near Booth Cir, Volente, TX 78641
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised that they turned the unit on and water came spraying it from the bottom left corner of the unit. I found where something had chewed/damaged the wiring near the float switch housing and there was a yellow colored debris on the housing. Also found where something had chewed through the fill tube and insulation was scattered all underneath the unit. Found black hairs within the scattered insulation. The customer contacted the builder and when they arrived shortly after, I turned the unit on and immediately water began spraying it of the fill tube. Using my floor protector, I pulled the unit out of its space and found where the left side of the insulation was badly damaged as if something had chewed on it and got a closer look at the fill tube (photos). Builder advised that they would replace the unit for the customer. Before I left, I advised the customer to

Near Cotton Farm Trl, Volente, TX 78641
Jonathan  S.

Jonathan S.

VENTHOOD KITCHENAID KVWB406DSS2 "Arrived on site for vent hood damaged. Inspected unit and work area. Found unit already been corrected. Cleaned to chance for scratches or dents. No damages found. Tested operation, all tested good. Contacted builder to inform. All tested good."

Near Saddlespur Ln, Volente, TX 78641
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher door not closing. Upon further inspection, I found the unit was not level causing the door to sag on the right side and the left side was rubbing on the tub. I leveled the unit and then found that the rack stop on the right side had come off. I reinstalled the stop and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."

Near Siena Sunset Rd, Volente, TX 78641
Lou S.

Lou S.

WASHER MAYTAG MHW8200FC0 "arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. Unit operated as designed until it came time to drain and the unit struggled to get drain the water out. I checked the drain tube at the drain pipe and fuse undo very little water coming from the tube. I remove the drain pump filter and found a large amount of debris inside the filter (photos). Advised the customer of my findings and cleaned the filter and reinstalled it. Retested the unit and it operated as designed with no error codes. No water leaks observed during service, job completed."

Near Cotton Farm Trl, Volente, TX 78641
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDB766FW0 Arrived on site for dryer having long cycles times and dryer door warped. Performed diagnostics mode and checked fault codes. Found no fault codes. Tested unit and found heating. Went to test with vent on and off and found home vent majorly clogged with lint. Was able to correct door. Spoke with customer on vent and shown customer clogged venting.

Near Beauregard Dr, Volente, TX 78641
Clif L.

Clif L.

WASHER MAYTAG MHW8200FC0 Arrived on site to diagnose a washing machine that is giving error codes. Tested unit and found exercising and diagnostic caused by soap usage. Advised homeowner on proper soaps to use to prevent issues.

Near Cotton Farm Trl, Volente, TX 78641
James C.

James C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. I found fault for upper blower and communication issues. Installed new blower and tested operation. Unit tests good. Job complete

Near Brenham Lane, Volente, TX 78641
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRSC503ESS00 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I found that the unit had not been defrosted as there was a large block of ice on the RC Evap cover. Using my steamer, i removed the ice and Evap cover and found even more solid ice on the evaporator. I used my wet vac to vacuum the water from defrosting the ice. Once I had the ice removed, I found that the thermistor was incorrectly placed. I repositioned it and secured it with a zip tie and foil tape. Installed the new cap cover styrofoam ad tested the unit. All components are functioning as designed. No water leaks observed during service, job completed."

Near Abbot Cove, Volente, TX 78641
James C.

James C.

WASHER MAYTAG MVWX655DW1 Arrived on site and tested operation. I found no response from control. Verified proper voltage and found to be good. Verified drain pump and motor for proper resistance and found to be good with no short. I also ohmed the valves and temp sensor and found that the valves have shorted causing the failure. Unit has a failed control and valve assembly. I was able to get the control covered by manufacturer. I installed the new control and tested. I found that the shorted components were caused by a faulty outlet that has shorted or has a bad connection inside as the outlet was losing power under a load. Plugged into a separate outlet and the unit is operating. Ran calibration for new components and unit is working properly. Instructed customer of electrical issue and recommended having an electrician repair the outlet.

Near Comanche Trail, Volente, TX 78641
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRSC503ESS00 "arrived on site to refrigerator noise. Upon further inspection, I could hear one of the Evap fans making a loud noise once I walked in to the home. I found that it was the RC section Evap fan and when I opened the door, I found a large mass of ice buildup at the bottom of the Evap cover. I attempted to remove the ice with my steamer, but after filling the steamer with water two times, there was still a large amount of ice to be removed. When I attempted to remove the Evap cover foam, it would not budge. Due to this being a model home, I went to the main office to advise the customer of the situation. I had the customer sign the Waiver of Water Damages due to Defrosting and advised that they would need to put towels around the unit to prevent any water damage to baseboards and that I would be ordering parts and the office would reschedule return service. I am ordering the RC Evap cover foam with fan and the main control. I will return with the presc

Near Abbot Cove, Volente, TX 78641
James C.

James C.

RANGE WHIRLPOOL AGR5330BAS3 Arrived on site and removed outer glass to clean dust from inside. Cleaned glass on outer panel and reassembled door. Reinstalled door and tested function. Unit working properly. Job complete

Near Ray Vista St, Volente, TX 78641