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for Tow, TX
definitely an asset for your company
Richard - Tow, TX
Tech arrived on site earlier than I thought he would. Tech was courteous, very organized, and professional.Assessed problem quickly made repairs and went on down the road to the next job.
Cynthia - Tow, TX
This tech was super efficient, was able to troubleshoot and fix the problem in no time! He was helpful and fielded my every question. I will definitely keep this company info in the event any future service is needed.
tommy was on time and very knowledgable of the product
Bari - Tow, TX
WASHER MAYTAG MVWX655DW1 "Arrived on site for washer leaking water. Inspected unit and work area. Found water in electrical outlet. Found self tap water line leaking n electrical outlet. Found drain line not zip tied. Performed diagnostics mode and checked fault codes. Found error F5-E2 lid lock fault. Ran automatic test cycle and monitored operations, no leaks. Ran manual test mode and found leaking at standpipe, due to clogged home drain. Unit tested good, no water detected."
FREEZER WHIRLPOOL WZF34X18DW03 "Arrived on site and found no refrigerant in low side of system or at drier. When cutting drier from unit I found that the solder joint at drier from heat loop has been soldered shut trapping all refrigerant. Installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Charged with 4.1oz 134a and tested. Unit cooling properly. Job complete"
FREEZER WHIRLPOOL WZF34X18DW03 "Arrived on site to inspect upright freezer no cool. Upon further inspection, I found the unit unplugged. I plugged the unit in and checked amp draw to the compressor. I found .57amps to the compressor. Tested voltage at the compressor and outlet and got 120V. Tested voltage at the control and got 120V. Removed evap cover and found no frost pattern on the evaporator. While checking the evaporator, the compressor continued to turn off and on and would not stay on for more than 4 minutes. I removed and replaced the start device and retested and the compressor stayed on for approximately 10 mins and during this time I inspected the evaporator and it never frosted up. I am ordering a sealed system repair consisting of the compressor, evaporator, drier, access valve, another start device and capacitor, along with a CNOTE-2HR JOB. Unit was left unplugged for safety...office to schedule return service.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (ACCESS VALVE )
DRYER MAYTAG LEC9000PW1 Arrived on site and tested operation. Found no heat from heater. Tested heater and found to have failed. Installed new and tested operation. Unit tests good. Job complete
FREEZER FRIGIDAIRE LFFH17F3QWC Arrived onsite and found unit with excessive amount of ice build up in bottom of freezer. Was not able to access evap due to ice build up checked the defrost timer found that it had failed. Installed new defrost timer and advised customer to let unit thaw out for at least 24 to 48 hrs with the doors open. Job complete
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Arrived onsite for the refrigerator that just clicks but doesn’t cool. I found the overload tripping. I tested the compressor and found it good electrically. I found the capacitor good. I tested the unit with a different start device that I had on my truck and the compressor would run but it never would drop below 7 amps. The compressor has a mechanical issue and needs to be replaced.
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DRYER WHIRLPOOL WGD7500GC0 Arrived on site and tested operation. I found belt squealing when running. I found belt not aligned properly on tensioner. Routed belt properly and tested operation. Unit tests good. Job complete
RANGE GE JGBS30REK2SS Arrived on site and installed new valve. Tested operation and found unit working properly and no leaks found after repair. Job complete
RANGE GE JGBS30REK2SS Arrived on site and tested operation. Applied bubble solution to all connections and found no leaks. Applied bubble solution to valves and orifices and found right rear orifice is bubbling with the valve off. Unit will need new right rear valve to repair. Office to schedule return service once eta of part is given from G.E.; ordrng 1 WB21K10169 (round valve burner 1)
WASHER WHIRLPOOL WTW5000DW1 Arrived on site to replace motor for washing machine. Replaced motor and re-calibrated unit. Tested unit and found all is functioning properly at this time. The leaks were found at time of service.
WASHER WHIRLPOOL WTW5000DW1 Arrived on site to diagnose a washing machine that is not completing cycles. Found failed valve assembly causing long fill error code. Also noted motor bearings failing. Motor and possibly gear case will need to be replaced on return trip to complete repairs.; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 W11283592 (MOTOR)
REFRIGERATOR WHIRLPOOL GB2FHDXWQ04 Arrived on site for no cool condition. Found compressor locked up. Replaced compressor. Customer will need to allow ample time for unit to reach normal operating temperatures. All water connections are dry. Please see pictures of torn floor that were there behind the fridge before repairs were started.
REFRIGERATOR GE GSE25HGHBHWW Arrived on site for unit leaking water. Removed and replaced leaking valve and icemaker fill hose. Tested unit and all water connections are now dry.
Arrived on site for no operation. Found unit has a failed start button on the switch membrane and also a failed control board relay.
Arrived on site for improper operations. Found F9 failure code. Tested unit and power supply. Instructed customer on required voltage to clear F9 code.
Arrived on site for Improper operation. Tested unit. No mater what amount of time I selected, the unit would run only for 2seconds. Replaced control and unit now works properly on all time requests.
Arrived on site for no operation. Calibrated control and tested unit. Unit with going to sensing and never would advance out of sensing. Unit will need a control and possibly an actuator. Contacted Debbie at the provided number and option two and she will be replacing the product. Amana top load clothes washer model number NTW4516FW1