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for The Hills, TX
Range Hood Repair
Alyce - The Hills, TX
Smithso - The Hills, TX
Professionally and knowledgeable
George - The Hills, TX
Prompt and Professipnal
George - The Hills, TX
Vicki - The Hills, TX
Fixed my refrigerator in a timely manner
Service is great!
Joanne - The Hills, TX
Our Kitchenaid has had recurrent, chronic issues. Luis has been very professional and efficient in addressing these issues. He is prompt, organized and explains the issues and repairs completely.
Quick & Easy
DA - The Hills, TX
Brandon was on time, took care of the problem quickly, and explained everything in detail.
Tucker - The Hills, TX
Richard was knowledgeable, friendly and explained everything he was doing. He was careful not to scratch new refrigerator and new granite countertops.
Carolyn - The Hills, TX
Luis Morales from Appliance Express
Kathy - The Hills, TX
Luis was on time, he was extremely knowledgable about the problem we were having with our refrigerator. He explained everything to me. Rare to find such an excellent service person. Very impressed.
Luis was honest, and knowledgeable. Your price for ice maker was on the high side.
Joey - The Hills, TX
Chrissie - The Hills, TX
Not only did Kevin arrive early, he was very personable, and quick!
Stephanie - The Hills, TX
Luis was prompt, professional, and thorough. Outstanding service call.
Great, Great service.
Sidney - The Hills, TX
I have already referred them to a friend. Those 2 young men were so knowledgeable and nice. Give them a raise!!!!!!
Beverly - The Hills, TX
Virginia - The Hills, TX
Robert was so professional, took the time to fully explain the problem and fix!
Pat - The Hills, TX
Icemaker had second issue and finally was repaired correctly
Lana - The Hills, TX
Leo fixed my old glass cooktop on time with parts that I had ordered. He is very capable and professional.
Kept me informed about what was happening; prompt return with part
Debra - The Hills, TX
Fixing my stove top
Lana - The Hills, TX
Leo did a great job with our ceramic stove top. He was on time and easy to deal with. One of the parts i had bought was not needed, but I did need a control switch which I have ordered and will reschedule with Leo to totally make my Jenn-Air like new.
Susan - The Hills, TX
Review a little premature as work is not yet done!
Pamela - The Hills, TX
Review for Paul Ready
Patricia - The Hills, TX
Paul Ready continues to deliver the highest level of customer service. He is intent on problem solving, personable and professional. Please keep him happy - Paul is truly an asset to your company.
Great service !
Patricia - The Hills, TX
Paul was great, friendly & knowledgeable!
Repair of Washing Machine
Edwin - The Hills, TX
Brandon was professional and quick to solve the problem. He is a very good communicator and customer oriented.
DISHWASHER KITCHENAID KUDE20IAXSS8 "Arrived on site and found wheels on top rack are broken. Used adjuster kit to replace wheels and it is now operating normally. No water leaks from connections at time of service, job complete"
DISHWASHER GE GDWT668V00SS Arrived on site to test unit for no power. Found console not responding. Need new housing WD31X10134need new WD27X10357 console office toreschedule; ordrng 1 WD27X10357 (CONSOLE ) and 1 WD31X10134 (NEED NEW HOUSING)
REFRIGERATOR KITCHENAID KBBL306ESS01 "Arrived on site for customer complaint of unit not cooling properly in fresh food section. Found evaporator covered in ice, found unit was not defrosting properly, ordering controls, thermistor, and wire harness. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR) and 1 W10555478 (insulation) and 1 W10565852 (harns-wire) and 1 W10667607 (thermistor) and 1 W11411871 (UI PANEL)"
DISHWASHER BOSCH SHX33RF5UC/64 "Arrived on site for customer complaint of unit making thudding noise and not starting a cycle, found failed control, I replaced control, unit tested good."
MICROWAVE FRIGIDAIRE PLMB209DCC "Arrived on site for customer complaint of arcing, found failed cover, I replaced cover, unit tested good."
DRYER MAYTAG MEDB855DC3 Arrived onsite for the dryer making a noise. During testing found that the blower wheel was causing the issue. Replaced blower wheel and dryer tested good. Complete
COOKTOP WHIRLPOOL WCE77US0HS01 "Arrived on site for customer complaint of front right burner not working, found faulty switch. I replaced switch."
VENTHOOD KITCHENAID KWVU205YBA0 "Arrived on site for customer complaint of unit not working on low speed, found faulty control membrane, ordering membrane. Unit is working on medium and high. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10370009 (swtch-memb)"
REFRIGERATOR GE TPX24BPBBBB "Arrived on site for customer complaint of freezer side not freezing, and fresh food side warmer then it should be. Found sealed system leak, need sealed system technician to determine where leak is coming from by adding UV dye filter drier to unit. Freezer was at 45 degrees at time of service, evaporator has been discontinued. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (ACCESS VALVE) and 1 WPW10143759 (dryer) and 1 WR85X306 (EVAPORATOR ) and 1 WR87X10226 (compressor kit egys9)"
COOKTOP FRIGIDAIRE GLEC36S8CBC "Arrived on site for customer complaint of cooktop being damaged, I informed customer AHS will not be covering repair due to cosmetic issues and not normal wear and tear,
REFRIGERATOR KITCHENAID KBFO42FTX05 "Arrived on site for customer complaint of door not opening and closing properly. Found frost on tracks causing door not to slide open properly, the door seal is sealing on every side of door. Recommend defrosting unit and wiping down all moisture inside freezer before turning back on."
COOKTOP KITCHENAID KCGD506GSS00 Arrived on site to replaced valves and tubings. Replaced parts test unit and unit test good job complete. No leaks present at this time.
VENTHOOD GE JVX5360SJ2SS Arrived on site to test unit for light not going in to socket. Found damaged socket replaced socket and bulb test unit and unit test good job complete.
REFRIGERATOR KITCHENAID KBFO42FTX05 Arrived on job for complaints of door not closing. Found the door will not open or close properly gasket not attached on bottom side of door and about half on top side. Steamed the rails so door could be used. Removed door and properly installed gasket and reattach door and checked.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site for customer complaint of unit not cooling and leaking from fresh food section, I found fresh food evaporator covered in ice, found faulty thermistor on evap cover. I replaced evap cover after defrosting unit, tested good."
REFRIGERATOR KITCHENAID KBFO42FTX05 "Arrived on site for customer complaint of damage to freezer gasket and frost in freezer, I replaced freezer gasket, unit tested good.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for customer complaint of low water pressure out of water dispenser, I installed by pass plug, unit tested good, informed customer the only thing that will restrict water pressure is the filter."
REFRIGERATOR KITCHENAID KSSS48QMX01 "Arrived on site for not dispensing ice. Diagnosed defective chute motor,installed updated motor,tested ice dispenser unit working as designed"
COOKTOP KITCHENAID KCGD506GSS00 "Arrived on site for customer complaint of rear left no flame, and center rear orange tips. I removed the orifice and found good gas pressure to left rear burner, changed the orifice, same issue occurred, no flame. Ordering regulator, burner valves, tubing. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 MAN JOB ) and 1 W10449143 (regulator) and 1 W10827690 (tubing-gas) and 1 W10827692 (tubing-gas) and 1 W10844472 (valve-brnr) and 1 W10844473 (valve-brnr)"
OVEN WHIRLPOOL KODE500ESS04 "Arrived on site for customer complaint of ovens not maintaining proper temperature, I tested both upper and lower oven, unit tested good, I went over calibration instructions with customer."
REFRIGERATOR JENN-AIR JFC2089BEP03 Arrived on job to replace freezer door. After replacement test operation. Gasket sealed properly. No leaks detected at time of service.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site for damaged door. No damaged found on door,no issues with door unit working as designed.d"
REFRIGERATOR KITCHENAID KSSC48MFS05 "Arrived on site for water leaking. Diagnosed water leaking from icemaker housing defective icemaker,removed icemaker installed a new icemaker ran icemaker through a cycle water filled icemaker no leaks.
DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite for unit leaking water. Tested unit. Found that dispenser was not fully sealed against the door. Pressed on dispenser fully to seal properly. Tested unit. No leaks at this time. Job complete
REFRIGERATOR WHIRLPOOL WRS325SDHZ04
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of to much ice, found faulty bin thermistor, I replaced thermistor, unit tested good."
COOKTOP KITCHENAID KCGD506GSS00 "Arrived on site for customer complaint of some burners not working properly. Found rear left weak flame, found center rear orange tips, ordering lp kit, burner heads, valve, tube. Plumber was able to hook up regulator and check pressure check for 2 days, no gas leak. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10732970 (burnr-head) and 1 W10732971 (burnr-head) and 1 W10827690 (tubing-gas) and 1 W10844473 (valve-brnr) and 1 W11022463 (cnvrsn-kit)"
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for customer complaint of dispenser being broken, I replaced dispenser, unit tested good."
COOKTOP KITCHENAID KCGD506GSS00 arrived on site to test unit for missing parts. Test unit and found piece missing to connect regulator to manifold. Someone had installed the unit and it was leaking and advised customer to do orifice conversion and now piece is missing. Called techline and they said they didn’t have a part number will have to research. Sr#7727511484; ordrng 1 PARTRESEARCH (PART RESEARCH )
DRYER WHIRLPOOL WED70HEBW0 Arrived on job for complaints of shutting off too soon. Test moisture sensor it’s good test thermistor exhaust and out of range. After replacement test operation.
REFRIGERATOR KENMORE NOTAVAILABLE Arrived on site for defective damper. Installed a new diffuser powered unit on tested new diffuser working.
COOKTOP KITCHENAID KCGD506GSS00 Arrived on site to test unit for unit making loud pop sound. Test unit and found unit was connected to propane but orifices were still natural gas. Advised customer to get a Plummer to do the conversion kit. Job complete. Sr#7727464849
REFRIGERATOR KENMORE NOTAVAILABLE "Arrived on site for customer complaint of fresh food section not cooling, I found damper was closed, and not functioning, I am ordering damper control. ordrng 1 W11164593 (DIFFUSER)"
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site for customer complaint of unit leaking, found unit not draining properly during defrost in fresh food section. Ordering drain pan/bracket, drain tube, and evaporator cover.; ordrng 1 W10673133 (bracket) and 1 W11167902 (EVAP COVER) and 1 W11252097 (RAIN TUBE)"
OVEN WHIRLPOOL WOD77EC7HS01 Arrived on job for complaints of clock reset back to setup date and time. Asked customer if WiFi was set up and they said no asked customer to set up WiFi and if problem previous call us