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for The Hills, TX
Corby - The Hills, TX
Always GREAT service from A.E. Best Appliance repair in Central Texas!!
Mark - The Hills, TX
Knew exactly what was wrong and it was fixed in 2 seconds. Great service.
Carolyn - The Hills, TX
Brandon did an excellent job trying to fix a poorly designed soap dispenser by putting apoxy on the open areas that leak water. He also called Whirlpool for info to learn if there was a fix for this design problem. They could offer no logical/permanent fix. This is the second new soap dispenser put in and it also leaks quite a bit of water after each wash load. Brandon is a very knowledgeable and competent repair technician.
Very knowledgeable = quick fix
George - The Hills, TX
Courteous, knowledgeable, polite
Carolyn - The Hills, TX
Karen - The Hills, TX
Range Hood Repair
Alyce - The Hills, TX
Smithso - The Hills, TX
Professionally and knowledgeable
George - The Hills, TX
Prompt and Professipnal
George - The Hills, TX
Vicki - The Hills, TX
Fixed my refrigerator in a timely manner
Service is great!
Joanne - The Hills, TX
Our Kitchenaid has had recurrent, chronic issues. Luis has been very professional and efficient in addressing these issues. He is prompt, organized and explains the issues and repairs completely.
Quick & Easy
DA - The Hills, TX
Brandon was on time, took care of the problem quickly, and explained everything in detail.
Tucker - The Hills, TX
Richard was knowledgeable, friendly and explained everything he was doing. He was careful not to scratch new refrigerator and new granite countertops.
Carolyn - The Hills, TX
Luis Morales from Appliance Express
Kathy - The Hills, TX
Luis was on time, he was extremely knowledgable about the problem we were having with our refrigerator. He explained everything to me. Rare to find such an excellent service person. Very impressed.
Luis was honest, and knowledgeable. Your price for ice maker was on the high side.
Joey - The Hills, TX
Chrissie - The Hills, TX
Not only did Kevin arrive early, he was very personable, and quick!
Stephanie - The Hills, TX
Luis was prompt, professional, and thorough. Outstanding service call.
Great, Great service.
Sidney - The Hills, TX
I have already referred them to a friend. Those 2 young men were so knowledgeable and nice. Give them a raise!!!!!!
Beverly - The Hills, TX
Virginia - The Hills, TX
Robert was so professional, took the time to fully explain the problem and fix!
Pat - The Hills, TX
Icemaker had second issue and finally was repaired correctly
Lana - The Hills, TX
Leo fixed my old glass cooktop on time with parts that I had ordered. He is very capable and professional.
Kept me informed about what was happening; prompt return with part
Debra - The Hills, TX
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for customer complaint of unit frosting in upper ice bucket, and ice dispensing everywhere. Found missing ice chute, ordering cover and guide for frosting. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10435760 (guide-ice) and 1 W10669473 (cover-frnt) and 1 W10765378 (bracket)"
WINE COOLER KITCHENAID KUBR204ESB00 "Arrived on site for loud noise. Diagnosed loud noise from lower fan,removed cover replaced lower evaporator fan motor,adjusted heater shield away from fan blade,reassembled unit tested fan operation u it own ring as designed."
MICROWAVE KITCHENAID KEMS308GBL2 "Arrived on site for customer complaint of unit not heating, found left side door switch no activating, I twisted the door, unit tested good.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for customer complaint of unit unit frost build up, found failed ice door, I replaced ice door, unit tested good."
DISHWASHER KITCHENAID KDFE104DSS3 "Arrived on site to replace failed sump assembly, after replacing, unit tested good
REFRIGERATOR KITCHENAID KBRC36FKS00 "Arrived on site for customer complaint of call for service light being on and higher temperatures, found dirty condenser coil, I instructed customer to clean condenser coil every year or two.
REFRIGERATOR GE ZISS420DRCS "Arrived on site to replace broken water tank and fitting, after replacing, unit tested good."
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for the refrigerator ice maker not dispensing ice very well. During testing found that that the ice in the ice container is frozen . Found that the ice door is not sealing properly causing warm air to mix with the cold air causing condensation in ice container also the ice door has mold on it as well. Also found that the ice maker could be possibly leaking. During testing could not find any water leaks. Tested ice maker fill tested and it tested good. Will need to replaced ice door and ice maker . Ordering parts and office to schedule ; ordrng 1 W11098702 (door-ice) and 1 W11109888 (ice-contnr)
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for customer complaint of dishwasher not starting, found control lock was on, I removed control lock, ran a normal cycle, did that 3 times unit tested good. Asked customer to show me what he was doing, found he was not pressing the control lock button. Customer is stating that the unit will lock on its own. will need console. ; ordrng 1 CNOTE (PLEASE ORDER PART JUST IN CASE ) and 1 W11114745 (console)"
DISHWASHER KITCHENAID KDFE104DSS3 "Arrived on site for customer complaint of unit not washing, found diverter motor not finding home position, ordering sump assembly ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10875442 (cntrl-elec) and 1 W10891912 (panel-cntl) and 1 WPW10605057 (pump and motor assy)"
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for customer complaint of front right burner not igniting, found burner cap was not sitting properly, ordering burner cap to be sent to customer. ; ordrng 1 CNOTE (SHIP TO CUSTOMER ) and 1 WPW10183368 (cap-burner)"
FREEZER KITCHENAID KBFN506ESS01 "Arrived on site for customer complaint of ice falling down out of ice bin after bin was full. Found ice maker producing ice, nail arm in proper position, instructed customer to manually shut off ice maker because there is nothing that can be done about the design of this unit. Tested good."
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site for customer complaint of ice build up on top part of freezer, found door was not sealing properly, I was able to adjust height of door to create better seal, unit tested good."
DISHWASHER KITCHENAID KDTM404ESS3 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found error codes F9E4 F3E3 lower spray arm malfunction and owi sensor malfunction. Called tech line and they stated that the vent fan could be causing the error codes and for me to disconnect the vent fan and have the customer run the dishwasher and if the issue goes away with the vent fan disconnected than replace vent fan and if it does not replace owi sensor and vent fan as well. Ordering parts and office to schedule Sr# 7728471916. ; ordrng 1 W11228135 (vent) and 1 WPW10705575 (sensor)
ICE MACHINE KITCHENAID KUIS18NNZB0 "Arrived on site for customer complaint of unit not starting cleaning cycle, I showed customer how to run cleaning cycle, standby mode and press and hold clean button, unit tested good."
OVEN WHIRLPOOL KEBC177KSS05 "Arrived on site for customer complaint of unit not heating, found failed thermostat, I replaced thermostat, unit tested good.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for customer complaint of freezer light not working and upper fresh food lights not working, found failed module in freezer section, I replaced module, unit tested good."
WASHER WHIRLPOOL GHW9150PW0 "Arrived on site for customer complaint of f11 error and unit not completing cycle, found failed MCU, I replaced MCU, unit tested good.
REFRIGERATOR KITCHENAID KSSC48MFS05 "Arrived on site for customer complaint of no ice and fresh food section door not sealing, found unit to warm in freezer compartment to make ice due to refrigerator door not sealing. Customer installed new door gasket, had to use hair dryer to reform gasket.
DISHWASHER KITCHENAID KUDC03FVSS3 "Arrived on site for customer complaint of unit not having water enter unit, found float switch stuck in upper position due to hard water build up, I instructed customer to clean unit with cleaning solution. Unit tested good otherwise.
REFRIGERATOR KITCHENAID KBFO42FTX05 Arrived on job for complaints of frost in freezer. Found no errors with gasket but rails for bottom drawer not allowing door to close tightly. Will need to research part ; saved tckt
REFRIGERATOR GE GNE27JMMAFES "Arrived on site for customer complaint of water leaking out of dispenser on its own, ordering control, valve, filter housing, and switch for dispenser to ensure repair is done on next visit. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WR14X30264 (FILTER HOUSING) and 1 WR17X25225 (dispenser internal a) and 1 WR55X26867 (switch actuator) and 1 WR55X30598 (CONTROL) and 1 WR57X26569 (valve isolation asm)"
DISHWASHER WHIRLPOOL WDF760SADB2 "Arrived on site for customer complaint of u it leaking, found leak coming from front right corner due to unit not being leveled and leaning forward on the right side, I leveled unit, everything tested good."
WASHER WHIRLPOOL MHW5630HW0 "Arrived on site for customer complaint of unit leaking out of dispenser drawer, called Techline, and replaced drawer, if problem continues they recommend replacing stator. 7728194933"
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for customer complaint of unit not working, found incoming power good and connected properly. Found unit would not fill, or drain properly, also wash motor weak. I checked for broken or pinched wires inside of door, looked good to the naked eye, ordering drain pump, water valve, control board, and main wire harness. Returning tech to replace wire harness and main board first. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10673257 (pump&motor) and 1 W10834770 (harns-wire) and 1 W10913613 (cntrl-elec) and 1 W10914557 (pump-drain)"
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on job for complaints of lower than normal settings on display. Confirmed setting not normal and would not allow me to change setting. Enter in to setup mode and checked code setting it is correct. After exiting program mode refrigerator settings return to normal.
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on job to replace console and control for no power issues. After replacement test operation washer filled with water and wash motor ran. Cancel cycle water drained out and no leaks detected.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job for complaints of no light in freezer. Pulled module in freezer and replaced. Light in freezer working.
DISHWASHER WHIRLPOOL WDF760SADB2 Arrived onsite and tested in normal wash with dishes but no soap and did not recreate leak. Advised customer that measures to mitigate sudsing were necessary. Advised on several options.
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for customer complaint of filter not coming out, I twisted filter off with no problem, I had customer replace and remove filter so he could get a good feel for hot it works, tested good no leaks.
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site and inspected refrigerator and found customer is hearing is damper during operation. After replacing noise during operation has significantly improved. Call complete
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on job for complaints of no power. Confirmed power supply to dishwasher. Will need control and console to complete. ; ordrng 1 W10913613 (cntrl-elec) and 1 W11024091 (console)
WINE COOLER KITCHENAID KUBR204ESB00 Arrived on job for complaints of fan noise in refrigerator. Found that no abnormal noise spat this time.
WASHER WHIRLPOOL WTW6600SW2 Arrived on job for complaints of unbalanced load code. Found the bearing is bad and will also need a tub.
DRYER MAYTAG MDET236AYW Arrived on job for complaints of long drying time. Found block vent. Instructed customer to have vent cleaned.