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Local Reviews
for The Hills, TX

Rated 5.0 out of 5 stars based on 7 customer reviews

Map of The Hills, TX

Service above and beyond expectations!




From scheduling to fixing my appliance the service was great! The technician was a real professional and customer service oriented! I will definitely use them again!


Map of The Hills, TX

Brandon's Service




Brandon quickly identified and corrected the problem.


Map of The Hills, TX

Great Service!




Service person was excellent, so nice and professional. I will definetly use Appliance Express again.


Map of The Hills, TX

Great Customer Service!





Map of The Hills, TX

Tyler Mycoskie





Map of The Hills, TX

Great service





Map of The Hills, TX

Lemak




Great service


Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is not closing properly. Tested unit and found handle has come off due to defective set screws and handle assembly. Homeowner provided new handle. Installed new handle and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Tournament Way, The Hills, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR KENMORE 596.7914299 "Arrived on site for customer complaint of freezer door not opening, found freezer door was cracked open causing warm air to condensate and freeze the door into locked position. Instructed customer to defrost unit and call us back if the door does not seal after unit is cleaned out."

Near Falling Oaks Pl, The Hills, TX 78738
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE204GPS0 Arrived onsite for the dishwasher to replace the previous diagnosed parts by BC. I replaced the damaged left hinge. The right hinge was good. The door closes properly. Call complete. Nobody was at the job site to sign the ticket.

Near Cheverly Ct, The Hills, TX 78738
Paul R.

Paul R.

OVEN KITCHENAID KEMC308KSS0 Arrived onsite for the microwave that appears to have a broken door spring. I found one of the torsion springs broken. I advised the customer to replace both. I quoted the customer SPRING. I replaced both torsion springs and the door is working as designed. Call complete.

Near Tiburon Dr, The Hills, TX 78738
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site for customer complaint of door not closing, found hinges were damaged. Ordering hinges. ; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)"

Near Cheverly Ct, The Hills, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBFN502EBS02 "Arrived on site for customer complaint of freezer being to warm. Put unit into diagnostic mode, found fans and compressor to be good, found sealed system issue. Ordering compressor, evaporators, and access valves. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (VALVE) and 1 W10552972 (evaporator) and 1 W10704381 (drier-tube) and 1 W10832994 (compressor) and 1 W10915406 (evaporator)"

Near Monarch Oaks Ln, The Hills, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KUIS18NNZB0 "Arrived on site for customer complaint of unit not cleaning, I pressed and held the clean button, unit started cleaning. Collected service fee on ck"

Near Hedgebrook Way, The Hills, TX 78738
Brandon C.

Brandon C.

MICROWAVE GE JE1860SH04 "Arrived on site for customer complaint of microwave not working, I replaced mag, diode, and capacitor that previous tech ordered. Unit tested good."

Near Hedgebrook Way, The Hills, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL ED5FVAXWL00 "Arrived on site for u it not dispensing ice. Removed bucket tested auger motor good,found coupling on shaft shifted causing shaft not to engage bucket diagnosed unit will need shaft assembly. . Installed new shaft assembly tested ice dispenser unit working as designed."

Near Bradenton Ct, The Hills, TX 78738
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QVS02 "Arrived on site for water leaking. Diagnosed air leak in insulation in ice chute,ice door sealing correctly and keeping melted ice in chute diagnosed unit will need freezer door. Need AUTHO approval; ordrng 1 LW10292433 (FREEZER DOOR)"

Near Applegreen Ln, The Hills, TX 78738
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBK276SSS00 Arrived on site to test unit for led display not showing bright enough. Replaced board test unit an dunit test good job complete

Near Lost Meadow Trail, The Hills, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for fresh food not defrosting. Defrosted fresh food evaporator,called tech support(7723182561)due to ongoing issue. Per tech support replaced evaporator cover secured cover with screws,installed plastic thermistor to replace brass thermistor,secured thermistor to suction line with foil tape and a zip tie. Powered unit on checked air flow good,per tech support control do not need to be replaced due to this issue. file#7723182561"

Near Torrington Ct, The Hills, TX 78738
Brandon C.

Brandon C.

OVEN KITCHENAID KEBK276SSS00 "Arrived on site for customer complaint of control going out. I found led display was going dim, but every function still work. I explained to customer AHS will not cover a new control unless it completely goes out."

Near Lost Meadow Trail, The Hills, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JFC2089BEM01 "Arrived on site for customer complaint of freezer having ice build up, I sealed freezer compartment, unit tested good."

Near Treehaven Ln, The Hills, TX 78738
Leonardo C.

Leonardo C.

MICROWAVE GE JE1860SH04 Arrived on site to test unit for unit sparking. Test unit and found sparks coming from mag. Will need to order new magnetron WB27X26081 new diode WB27X10107 and new capacitor WB27X11033. can not see dial on marcones office to reschedule ; ordrng 1 WB27X10107 (DIODE) and 1 WB27X11033 (CAPACITOR ) and 1 WB27X26081 (MAGNETRON)

Near Hedgebrook Way, The Hills, TX 78738
Leonardo C.

Leonardo C.

OVEN GE CAN’T READ MOD Arrived on site to test unit for broken bake element. Found element broken can not read model or serial number. Can’t order parts with out model number. Office to reschedule need new bake element. ; saved tckt

Near Hedgebrook Way, The Hills, TX 78738
Paul R.

Paul R.

KitchenAid Refrigerator Model KSSC48QVS02. Arrived onsite for the refrigerator that is leaking water out of the ice dispenser. I found the ice door not sealing properly. I replaced the ice door and still had to much movement in it. I replaced the motor assembly and tested the unit and it is closing and sealing correctly. There were no water leaks present at the time of service. Call complete.

Near Applegreen Ln, The Hills, TX 78738
Robert J.

Robert J.

JJW2827DS01 Arrived on job for complaints of temperature in upper oven and light. Calibration of oven made adjustments and on lights still waiting on Whirlpool.

Near Jasperwood Ct, The Hills, TX 78738
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced control, soap dispenser, and sump/motor, unit tested good. Water lines were dry at time of service.

Near The Hills Dr, The Hills, TX 78738
Brandon C.

Brandon C.

Arrived on site for for oven coming on by itself and locking the door. Found main control board was faulty and bake element was popped. I quoted customer for control board and bake element. The oven is 18 years old and customer is not going with repair at this time.

Near Cottondale Rd, The Hills, TX 78738
Brandon C.

Brandon C.

Arrived on site for freezer not freezing properly and not making ice. Put unit into diagnostic mode, found bi metal showed open, previous tech replaced fan motor with bi metal, I replaced control board kit, put unit back into diagnostic mode, found bi metal showed closed but fan motor was not running. Tested voltage off of control board on p14 pin 1&2 found proper voltage going to freezer fan motor. Gained access to freezer fan motor, found fan blade had come off motor, I reattached motor, unit tested good.

Near Wingreen Loop, The Hills, TX 78738
Brandon C.

Brandon C.

Arrived on site for customer complaint of ice maker not producing. When I arrived there was ice in the bin, and 12 degrees in the ice maker section and ice box fan was working. There was evidence of the freezer door being cracked open, which I instructed customer to make sure it is fully closed otherwise ice maker section will be effected. Water lines were dry at time of service, unit tested good.

Near The Hills Dr, The Hills, TX 78738
Brandon C.

Brandon C.

Arrived on site for dishwasher not powering on, I removed the outer door, found burnt wire harness and blown fuse and blown control board

Near Borello Drive, The Hills, TX 78738
Brandon C.

Brandon C.

Arrived on site for door not unlocking, found bad bad door lock, replaced door lock, unit tested good. Water lines were dry at the time of service

Near Butterfly Pl, The Hills, TX 78738
Brandon C.

Brandon C.

Arrived on site for unit not dispensing ice, found ice had congealed together at bottom of ice bucket preventing unit from dispensing, I removed the ice, defrosted the bucket, unit tested good.

Near Hedgebrook Way, The Hills, TX 78738
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced drain pump, unit tested good water lines were dry at time of service.

Near Stillmeadow Dr, The Hills, TX 78738
Brandon C.

Brandon C.

Arrived on site for dishwasher not powering on, found switch on wall was flipped off not supplying power to dishwasher, also found spring for soap dispenser was broke, flipped the switch and fixed the broken spring, tested good.

Near Cloverbrook Ct, The Hills, TX 78738
Luis M.

Luis M.

Refrigerator-installed update fresh food evaporator,compressor and filter drier

Near Wingreen Loop, The Hills, TX 78738
Paul R.

Paul R.

KitchenAid Refrigerator Model KSRJ25CNST00. Arrived onsite for the refrigerator not cooling in either compartment and the compressor is not running. I found voltage to the compressor and it not running. I ohmed out the windings and tested the capacitor. All tested good. I replaced the start device and tested the unit. Unit is working as designed. There were no water leaks present at the time of service. I advised the customer to leave on for 24 hours before loading it with product. Call complete.

Near Tourney Ln, The Hills, TX 78738
Paul R.

Paul R.

KitchenAid Cooktop Model KECD807XBL01. Arrived onsite for the cooktop with the LF element barely heating and making a buzzing sound. I found the switch making the buzzing sound and not cycling correctly. I found the element in good condition. I replaced the switch and tested the unit. Unit is working as designed. Call complete. I advised ms to have the electrical connection redone and put in a junction box.

Near Wingreen Loop, The Hills, TX 78738
Luis M.

Luis M.

Refrigerator-raised freezer door

Near The Hills Dr, The Hills, TX 78738
Luis M.

Luis M.

Refrigerator-raised freezer door

Near The Hills Dr, The Hills, TX 78738
Luis M.

Luis M.

Refrigerator-replaced evaporator cover and main control

Near The Hills Dr, The Hills, TX 78738
Clif L.

Clif L.

Maytag dryer MED8200FC1. Arrived on site to diagnose a dryer that is making unusual noises when running. Found metal bracket for control board mounting was not secured from factory and was rubbing on drum. Mounted bracket properly and tested unit. Found all is functioning properly at this time.

Near Lost Meadow Trail, The Hills, TX 78738
Clif L.

Clif L.

Kitchenaid dishwasher KDTE104ESS1. Arrived on site to replace pump assembly for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time. No water leaks found at time of service.

Near Glen Rock Dr, The Hills, TX 78738