Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for The Hills, TX
Jack - The Hills, TX
Excellent! Very knowledgeable and knows what to do. Gave us some tips and advices too! Amazing! Thank you!
Corby - The Hills, TX
Always GREAT service from A.E. Best Appliance repair in Central Texas!!
Mark - The Hills, TX
Knew exactly what was wrong and it was fixed in 2 seconds. Great service.
Carolyn - The Hills, TX
Brandon did an excellent job trying to fix a poorly designed soap dispenser by putting apoxy on the open areas that leak water. He also called Whirlpool for info to learn if there was a fix for this design problem. They could offer no logical/permanent fix. This is the second new soap dispenser put in and it also leaks quite a bit of water after each wash load. Brandon is a very knowledgeable and competent repair technician.
Very knowledgeable = quick fix
George - The Hills, TX
Courteous, knowledgeable, polite
Carolyn - The Hills, TX
Karen - The Hills, TX
Range Hood Repair
Alyce - The Hills, TX
Smithso - The Hills, TX
Professionally and knowledgeable
George - The Hills, TX
Prompt and Professipnal
George - The Hills, TX
Vicki - The Hills, TX
Fixed my refrigerator in a timely manner
Service is great!
Joanne - The Hills, TX
Our Kitchenaid has had recurrent, chronic issues. Luis has been very professional and efficient in addressing these issues. He is prompt, organized and explains the issues and repairs completely.
Quick & Easy
DA - The Hills, TX
Brandon was on time, took care of the problem quickly, and explained everything in detail.
Tucker - The Hills, TX
Richard was knowledgeable, friendly and explained everything he was doing. He was careful not to scratch new refrigerator and new granite countertops.
Carolyn - The Hills, TX
Luis Morales from Appliance Express
Kathy - The Hills, TX
Luis was on time, he was extremely knowledgable about the problem we were having with our refrigerator. He explained everything to me. Rare to find such an excellent service person. Very impressed.
Luis was honest, and knowledgeable. Your price for ice maker was on the high side.
Joey - The Hills, TX
Chrissie - The Hills, TX
Not only did Kevin arrive early, he was very personable, and quick!
Stephanie - The Hills, TX
Luis was prompt, professional, and thorough. Outstanding service call.
Great, Great service.
Sidney - The Hills, TX
I have already referred them to a friend. Those 2 young men were so knowledgeable and nice. Give them a raise!!!!!!
Beverly - The Hills, TX
Virginia - The Hills, TX
Robert was so professional, took the time to fully explain the problem and fix!
Pat - The Hills, TX
Icemaker had second issue and finally was repaired correctly
Lana - The Hills, TX
Leo fixed my old glass cooktop on time with parts that I had ordered. He is very capable and professional.
REFRIGERATOR WHIRLPOOL ED5RHGXMQ00
ICE MACHINE KITCHENAID KUIC18PNZS0 Arrived on job for complaints of no ice. Found the condenser blocked with pet hair and dust. Removed blockage and test. After cleaning condenser operation normal.
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on job for complaints of no ice. Found icemaker gear broken. After replacement test operation. No leaks detected at time of service.
WASHER WHIRLPOOL MVW7232HW0 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service
OVEN WHIRLPOOL WOD77EC7HS01 Arrived on job for complaints of bottom oven temperature off. Tested oven and found the temperature too low adjusted temperature setting.
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on job for complaints of refrigerator turning off randomly. Called tech line 7729209599. Tech line said the issue is in the 14v side but deli drawer good and harness looks good
MICROWAVE WHIRLPOOL KCMS2055SSS1 "Arrived on site for customer complaint of door not opening, found broken latch, I replaced latch, unit tested good.
DISHWASHER WHIRLPOOL KDTM404KPS0 Arrived onsite for the dishwasher front panel dented. During inspection of the new panel found that the was damaged. Reordered panel and office to schedule ; ordrng 1 W11416371 (FRONT PANEL)
MICROWAVE KITCHENAID KEMC308KWH0 Arrived on job for complaints of microwave not heating. Found the microcomputer not sender power to magnetron.
WASHER WHIRLPOOL WFW5620HW2 "Arrived on site to replace door liner and inner door, after replacing, unit tested good."
MICROWAVE KITCHENAID KCMS145JSS1 "Arrived on site for customer complaint of unit over heating, found inspector put a paper towel inside unit and it caught fire, informed customer that paper towels should not be in microwave because some paper towels have metals in them and can catch fire. Unit tested good."
WASHER WHIRLPOOL WFW5620HW2 "Arrived on site for customer complaint of unit leaking inside of door panel, found water and soap marks on inside of inner door panel, ordering inner door parts. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11316777 (DOOR LINER) and 1 W11318813 (INNER DOOR)"
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site for customer complaint of dent in front panel, ordering panel. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11416371 (FRONT PANEL)"
COOKTOP WHIRLPOOL JGC3536GS00 "Arrived on site for customer complaint of middle burner having really high flame, found really high orange flame, I found customer had the lp kit, I changed out the orifice, unit tested good."
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on job for complaints of door not closing. Found the striker out of place . Adjusted striker to alow door to close
WASHER WHIRLPOOL MVW7232HW0 Arrived on job for diagnostics and tripping breaker and some times not finishing cycle. Ran diagnostics and found no codes measure amps during test didnt get above 2.5 amps. Recommend replacement of control. ; ordrng 1 W11419171 (CONTROL )
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived onsite to test unit for unit door not holding position and top rack stops not staying in place, test unit found pads damaged and rack stops broken, replaced pads and stops, test unit, unit working properly, job complete."
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to replace ice guide and bracket, after replacing, unit tested good."
COOKTOP KITCHENAID KCED600GBL01 "Arrived on site and replaced cooktop surfaced, took one picture of cooktop surface. Damage is cosmetic, job complete"
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for customer complaint of unit frosting in upper ice bucket, and ice dispensing everywhere. Found missing ice chute, ordering cover and guide for frosting. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10435760 (guide-ice) and 1 W10669473 (cover-frnt) and 1 W10765378 (bracket)"
WINE COOLER KITCHENAID KUBR204ESB00 "Arrived on site for loud noise. Diagnosed loud noise from lower fan,removed cover replaced lower evaporator fan motor,adjusted heater shield away from fan blade,reassembled unit tested fan operation u it own ring as designed."
MICROWAVE KITCHENAID KEMS308GBL2 "Arrived on site for customer complaint of unit not heating, found left side door switch no activating, I twisted the door, unit tested good.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for customer complaint of unit unit frost build up, found failed ice door, I replaced ice door, unit tested good."
DISHWASHER KITCHENAID KDFE104DSS3 "Arrived on site to replace failed sump assembly, after replacing, unit tested good
REFRIGERATOR KITCHENAID KBRC36FKS00 "Arrived on site for customer complaint of call for service light being on and higher temperatures, found dirty condenser coil, I instructed customer to clean condenser coil every year or two.
REFRIGERATOR GE ZISS420DRCS "Arrived on site to replace broken water tank and fitting, after replacing, unit tested good."
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for the refrigerator ice maker not dispensing ice very well. During testing found that that the ice in the ice container is frozen . Found that the ice door is not sealing properly causing warm air to mix with the cold air causing condensation in ice container also the ice door has mold on it as well. Also found that the ice maker could be possibly leaking. During testing could not find any water leaks. Tested ice maker fill tested and it tested good. Will need to replaced ice door and ice maker . Ordering parts and office to schedule ; ordrng 1 W11098702 (door-ice) and 1 W11109888 (ice-contnr)
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for customer complaint of dishwasher not starting, found control lock was on, I removed control lock, ran a normal cycle, did that 3 times unit tested good. Asked customer to show me what he was doing, found he was not pressing the control lock button. Customer is stating that the unit will lock on its own. will need console. ; ordrng 1 CNOTE (PLEASE ORDER PART JUST IN CASE ) and 1 W11114745 (console)"
DISHWASHER KITCHENAID KDFE104DSS3 "Arrived on site for customer complaint of unit not washing, found diverter motor not finding home position, ordering sump assembly ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10875442 (cntrl-elec) and 1 W10891912 (panel-cntl) and 1 WPW10605057 (pump and motor assy)"
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for customer complaint of front right burner not igniting, found burner cap was not sitting properly, ordering burner cap to be sent to customer. ; ordrng 1 CNOTE (SHIP TO CUSTOMER ) and 1 WPW10183368 (cap-burner)"
FREEZER KITCHENAID KBFN506ESS01 "Arrived on site for customer complaint of ice falling down out of ice bin after bin was full. Found ice maker producing ice, nail arm in proper position, instructed customer to manually shut off ice maker because there is nothing that can be done about the design of this unit. Tested good."
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site for customer complaint of ice build up on top part of freezer, found door was not sealing properly, I was able to adjust height of door to create better seal, unit tested good."
DISHWASHER KITCHENAID KDTM404ESS3 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found error codes F9E4 F3E3 lower spray arm malfunction and owi sensor malfunction. Called tech line and they stated that the vent fan could be causing the error codes and for me to disconnect the vent fan and have the customer run the dishwasher and if the issue goes away with the vent fan disconnected than replace vent fan and if it does not replace owi sensor and vent fan as well. Ordering parts and office to schedule Sr# 7728471916. ; ordrng 1 W11228135 (vent) and 1 WPW10705575 (sensor)
ICE MACHINE KITCHENAID KUIS18NNZB0 "Arrived on site for customer complaint of unit not starting cleaning cycle, I showed customer how to run cleaning cycle, standby mode and press and hold clean button, unit tested good."
OVEN WHIRLPOOL KEBC177KSS05 "Arrived on site for customer complaint of unit not heating, found failed thermostat, I replaced thermostat, unit tested good.