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Local Reviews
for The Hills, TX

Rated 4.8 out of 5 stars based on 12 customer reviews

Map of The Hills, TX

Repair of Washing Machine




Brandon was professional and quick to solve the problem. He is a very good communicator and customer oriented.


Map of The Hills, TX

ok




Please send paid invoice for microwave repair and estimate for gas stove repair


Map of The Hills, TX

Great service




On time,clean, knowledgeable team service technicians


Map of The Hills, TX

Great service!





Map of The Hills, TX

Pat





Map of The Hills, TX

Service above and beyond expectations!




From scheduling to fixing my appliance the service was great! The technician was a real professional and customer service oriented! I will definitely use them again!


Map of The Hills, TX

Brandon's Service




Brandon quickly identified and corrected the problem.


Map of The Hills, TX

Great Service!




Service person was excellent, so nice and professional. I will definetly use Appliance Express again.


Map of The Hills, TX

Great Customer Service!





Map of The Hills, TX

Tyler Mycoskie





Great service





Lemak




Great service


Clif L.

Clif L.

DISHWASHER KITCHENAID KUDE40FXBL Arrived on site to diagnose a dishwasher with an upper rack that will not stay mounted. Found upper rack adjusters broken causing rack to fall from rails. Replaced adjusters and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.Adjusters

Near Tiburon Ct, The Hills, TX 78738
Paul R.

Paul R.

RANGE KITCHENAID KSGB900ESS0 Arrived onsite for the range with the oven that needs to be recalibrated. I tested the temp with the set point at 350 degrees. I found the temp average about 15 degrees low. I put a 10 degree positive offset in the control and tested the unit. I found the temp cycling correctly but I found the burner exploding when igniting and popping when going out. This was causing the burner not to light and go thru a purge period before relighting causing the temp to drop extremely low. I adjusted the air/gas mixture and tested the unit. The unit is working as designed. There were no gas leaks present at the time of service.

Near Delfino Cir, The Hills, TX 78738
Clif L.

Clif L.

OVEN KITCHENAID KEBC107KSS04 Pulled board for rebuild.; ordrng 1 CNOTES (REBUILD FOR CONTROL NEEDED)

Near Tiburon Dr, The Hills, TX 78738
Clif L.

Clif L.

WASHER GE WPGT9150HWW Arrived on site to diagnose a washing machine that is not filling with hot water. Tested all parts and components of unit and could not duplicate any failures at this time. Advised homeowner on preset cycle options that are not changeable due to manufacturers settings. No repairs are needed at this time and no leaks were found at time of service.

Near Falling Oaks Pl, The Hills, TX 78738
Brandon C.

Brandon C.

WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of water leaking into tub when not in use. Found faulty water valve. I replaced valve, unit tested good."

Near Camwood Trail, The Hills, TX 78738
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KCMS2055SSS0 "Arrived on site for customer complaint of unit not heating and smelling like burnt plastic. Found faulty magnetron and diode. I replaced mag and diode, unit tested good.

Near Tiburon Ct, The Hills, TX 78738
Brandon C.

Brandon C.

OVEN KITCHENAID KEBC107KSS04 "Arrived on site for customer complaint of oven not working and no display. I found faulty control board, board has been discontinued. ; ordrng 1 8302311"

Near Tiburon Dr, The Hills, TX 78738
Clif L.

Clif L.

RANGE KITCHENAID KSEB900ESS1 Arrived on site to replace blower and harness for range. Replaced both parts and tested unit. Found all is working properly at this time.

Near Bella Toscana Ave, The Hills, TX 78738
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for customer complaint of unit not powering on, when I arrived unit was on and working as designed. Put unit into diagnostic mode, everything test passed. Instructed customer to watch the ice machine and let us know if it happens again."

Near Cottondale Rd, The Hills, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MFI2568AES "Arrived on site for customer complaint of ice having a bad taste. Found ice maker to be working properly, instructed customer to clean unit out throughly and informed her on how the ice fan motor will pick up odors from food and circulate over the ice which can cause bad tasting ice."

Near Hedgebrook Way, The Hills, TX 78738
Chase S.

Chase S.

COOKTOP JENN-AIR JED4536GS00 "Called customer on second #, and spoke to mr. Berry at 4:42 and advised that with traffice eta was 35 mins. The first phone number was incorrect and the gentleman who answered said he was not mr. Berry. Arrived at the guard gate entrance at 5:14 and called customer at 512-801-1622 two more times and LMNA, guard called multiple times as well with no answer. We pulled to waiting area for 5 minutes until other cars had to get through and we had to move. Attached pic of ticket given by Hills security for customer to call to allow us entry and moved on. Customer called CS phone at 6:00 and 6:03 and was unable to answer do to heavy traffic. Office will need to reschedule customer (by CS)"

Near Cheverly Ct, The Hills, TX 78738
Kevin B.

Kevin B.

COOKTOP JENN-AIR JED4536GS00 "Arrived on site and found F1E0 code being shown on user interface, took one picture. Replaced user interface Per tech sheet. Insured model entry is correct 02 through diagnostics. Spoke to tech line, checked for correct model again and was advised to replace Appliance manager Customer is going to return cooktop SR7723791331"

Near Cheverly Ct, The Hills, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX988SIBM "Arrived on site for customer complaint of no water or ice, found water line to unit was turned off, I turned on water valve, unit tested good. Collected service fee on cc"

Near Tourney Ln, The Hills, TX 78738
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW4 Arrived on job for complaints of LF code. Found loose connection at fill valve. Corrected wire issue and test. No leaks detected at time of service.

Near Crabapple Ct, The Hills, TX 78738
Robert J.

Robert J.

DISHWASHER KITCHENAID KUDS30FXSS8 Arrived on job to replace adjuster kit and pivot. After replacement of parts test operation of dishwasher. Operation normal

Near Tourney Ln, The Hills, TX 78738
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX305ESS0 "Arrived on site for loud noise,at time making too much ice then completely stopped making ice. Ran diagnostics no water entering reservoir. Good voltage to valve 120vac diagnosed failed water valve and failed bin thermistor. Installed new water valve and bin thermistor ran diagnostics all test passed good water flow evaporator plate frosted condenser fan running.

Near Cottondale Rd, The Hills, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS30FXSS8 Arrived on site to test unit for upper rack falling. Test unit and found broken wheels. Will need to order new adjuster kit w10712394 and new pivot wpw10082853. Office to rescheduled. ; ordrng 1 W10712394 (ADJUSTER KIT) and 1 WPW10082853 (PIVOT)

Near Tourney Ln, The Hills, TX 78738
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of unit leaking, found leak coming from tube where the supply line hooks up, I replaced the tube and instructed customer to replace supply line as well. Water was left off at time of service."

Near Stillmeadow Dr, The Hills, TX 78738
Clif L.

Clif L.

MICROWAVE KITCHENAID KHMS155LBL0 Arrived on site to replace magnetron and grill for microwave tested unit prior to replacing magnetron due to customers description of failure. Found actual failure with capacitor out of range and shorted out. Replaced capacitor and fuse and upper grill that previous technician ordered. Tested unit found all is functioning properly at this time. Magnetron and diode were not needed for this repair.

Near Leafdale Point, The Hills, TX 78738
Clif L.

Clif L.

OVEN WHIRLPOOL GMC305PDB3 Arrived on site to diagnose an oven that is not maintaining temperature. Tested unit and found the temperature sensor out of range causing issue. Replaced temperature sensor and tested unit. Found all is functioning properly at this time.

Near The Hills Dr, The Hills, TX 78738
Clif L.

Clif L.

MICROWAVE KITCHENAID KCMS2055SSS0 Arrived on site to diagnose a microwave with a door that will not open. Tested unit and found actuator latch for the door release broken. Replaced actuator and tested unit. Found all is functioning properly at this time.Actuator (41.80+tax)Svc/Lbr (159.99+tax)

Near Tiburon Ct, The Hills, TX 78738
Brandon C.

Brandon C.

DISHWASHER JENN-AIR KDTE254ESS1 "Arrived on site for customer complaint of unit not draining or washing, found drain pump clogged with broken glass, I removed the glass, unit tested good. Instructed customer to to clean with dishwasher magic due to excessive hard water build up."

Near Autumn Oaks Dr, The Hills, TX 78738
Paul R.

Paul R.

MICROWAVE KITCHENAID KHMS155LBL0 "Arrived onsite for the microwave that will not turn on. I found the fuse blown. I found 2 of the door switches welded closed. I replaced the door switches and interlocks. I replaced the fuse and tested the unit. When the magnetron turned on it’s started humming very bad like it has a cracked magnet. Ordering the mag, cap, and diode. Also ordering the grille because it broke when trying to remove it because of the age of the plastic. Ordering 8184608 GRILL-VENT, WPW10492276 DIODE, W10850446 CAPACTR-MG, & W10245183 MAGNETRON. RS for Thu 12/6.; ordrng 1 8184608 (GRILL-VENT) and 1 W10138793 (FUSE) and 1 W10245183 (MAGNETRON) and 1 W10850446 (CAPACTR-MG) and 1 WPW10492276 (DIODE)"

Near Leafdale Point, The Hills, TX 78738
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site set washer into diagnostic cycle and found neither valve is working. After replacing valves water is now operating properly. No water leaks from connections at time of service, job complete."

Near Sunview Rd, The Hills, TX 78738
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site to replace capacitor and gearcase for washer. Replaced gearcase and cap and tested unit. Found control and actuator not needed. All is working properly at this time. No leaks were found at time of service.

Near The Hills Dr, The Hills, TX 78738
Robert J.

Robert J.

DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of not staying on. Found the dryer not coming on and cutoff open. Replaced cutoff and test operation normal.

Near Camwood Trail, The Hills, TX 78738
Brandon C.

Brandon C.

WASHER WHIRLPOOL MAV6200AWW "Arrived on site for customer complaint of washer making loud noise and walking during spin cycle. Found transmission bearings were bad. I quoted customer for transmission replacement, they are going to buy a new washer. Collected service fee on check"

Near The Hills Dr, The Hills, TX 78738
Brandon C.

Brandon C.

VENTHOOD KITCHENAID KIRD861HSS0 "Arrived on site for customer complaint of fan not working and down draft not operating. Found faulty switch, I replaced switch unit tested good."

Near Hedgebrook Way, The Hills, TX 78738
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site to diagnose a washing machine that is not spinning or agitating. Tested unit and found capacitor week and not allowing motor to run. The pastor has also damage control. Also noted oil leaking from gearcase indicating gearcase failure. All three parts will need to be replaced to complete repairs. Noted speed sensor fault in control most likely due to other components previously listed. But will bring new shifter assembly with me in case needed on return trip. Return date is set for 11/30/18.; ordrng 1 W11035751 (gearcase)

Near The Hills Dr, The Hills, TX 78738
Luis M.

Luis M.

REFRIGERATOR MAYTAG MSF21D4MDM01 "In the hills community. Arrived on site for loose door handles,ice forming in freezer and hinge on bottom of freezer not transferred from old door. Found set screw and door handle screw not installed correctly. Installed and tightened screws correctly to freezer door. Found gap on upper portion of gasket to cabinet,remolded door seal checked door seal,gasket sealing correctly. Customer unhappy only hinge was transferred to new door,hinge is silver and not grey like prev door. Used touch up paint to paint hinge to match fresh food hinge; used 1 80051 (TOUCH UP PAINT ) from stock"

Near W Eagle Dr, The Hills, TX 78738
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for water leaking ran diagnostics found water leaking from housing,checked all tubing no leaks from tubing. Removed filter housing installed new housing,ran diagnostics no leaks from housing and no leaks at tubing unit working as designed."

Near Parkside Rd, The Hills, TX 78738
Clif L.

Clif L.

MICROWAVE JENNAIR n/a Arrived on site to diagnose a microwave that will open and close. Found main control and relay board shorted out due to past infestation. Due to amount of possible damage homeowner does not wish to proceed with repairs because I can only verify main control and relay control damage at this time yet there are several other boards that have evidence of infestation.

Near Luna Vista Dr, The Hills, TX 78738
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of water leak, I could not find a leak externally, found leak coming from water filter housing. ; ordrng 1 W10555394 (housing) and 1 W10678299 (tube) and 1 W10678300 (tube) and 1 W10776033 (tube-water)"

Near Parkside Rd, The Hills, TX 78738
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of water leak, I could not find a leak externally, found leak coming from water filter housing. ; ordrng 1 W10555394 (housing) and 1 W10678299 (tube) and 1 W10678300 (tube) and 1 W10776033 (tube-water)"

Near Parkside Rd, The Hills, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MSF21D4MDM01 "Arrived on site to replace freezer door, I replaced freezer door, the unit tested good, however the freezer door handle was loose due to the set screws not catching properly on freezer door. I applied some power grab to the screws and told customer to keep an eye on it. Ordering grille because the original one did not fit the new door. ; ordrng 1 CNOTE (OFFICE TO DROP SHIP TO CUSTOMER ) and 1 CNOTE (AUTH) and 1 W10397395 (grille)"

Near W Eagle Dr, The Hills, TX 78738