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Local Reviews
for Temple, TX
Powered by Fluid LOCALGreat service
Avery - Temple, TX
Great communication before appointment. Al was friendly, knowledgeable and a pleasure to work with.
Great service.
Nancy - Temple, TX
Great service every time
Great service!
Cynthia - Temple, TX
Dishwasher repair
Figueroa - Temple, TX
Customer support was very helpful, repair technician was knowledgeable and efficient. Explain everything step by step and even showed me how to make my machine last longer. Thank you for your assistance and amazing staff. God Bless
Excellent Service
Linda - Temple, TX
Fixed washing machine when first repairman couldn't
Great, Expendant Service
Lindell - Temple, TX
Fast and efficient service by a well mannered gentleman. All was pleasant to deal with and wasted no time correcting our problem.
Great Service
Arvind - Temple, TX
Great service
Valerie - Temple, TX
Maricela
Maricela - Temple, TX
I had to call them again because it didn’t get fixed the first time. My washer was for working for 3 day then the error message came on again. I had to be without a washer for some time because it completely locked the washer.
Still not working
Al - Temple, TX
After 2 visits trying to fix ice maker, still have problem. Waiting on third visit tomorrow to try again.
Great service!
Cynthia - Temple, TX
Al was professional and courteous
Jerry
Baird - Temple, TX
kelley
Kelley - Temple, TX
Very pleased with the work!!
Maricela - Temple, TX
Thank you Arthur for the great work you did with my washer!!
Washer repair
Clayton - Temple, TX
The guys were very professional did s great job
Mrs Terry
Terry - Temple, TX
He was very nice and very neat but it was leaking again today, so it is not repaired!
Oven Repair
Thomas - Temple, TX
I wasn't sure I would have my oven repaired to cook for Thanksgiving. The Service Technician made it happen & my family was Grateful.
Awful
Kristi - Temple, TX
Great service
Cintia - Temple, TX
Great
Ryan - Temple, TX
Great service
Roderick - Temple, TX
Great service
Roderick - Temple, TX
Exceptional Service!
Shae - Temple, TX
Alvin the technician was the definition of professional. He arrived promptly, was quick with his diagnosis of my dryer problem. He explained everything in detail & cleaned up any mess he made, and even some of a mess I made. I will use Appliance Express every time I have a need.
Quality service
Diana - Temple, TX
I was very pleased with the service; the employee who serviced the appliances was neat, presentable, considerate, and very knowledgeable, (This may not be a PC statement about appearance, but it registered with me, "represents dependable service"). One of the first things he did was to cover his shoes before entering the house. This was the first time in my many years a service repair person has been that considerate. I was pleased with the results when I later used the equipment. I have both a Maytag washer and dryer which required service and the service employee was knowledgeable on both products. I had dreaded to call for service because of poor results from other products. I would now recommend Maytag products.
Customer
Diana - Temple, TX
Very good service. Very knowlegeable service employee. Answered questions, patient had work in very tight utility closet in this apartment. Would highly recommend yout company.
Arthur B.
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for customer complaint of unit draining and not spinning. Entered diagnostics and found error code F9E1 (Long Drain Error). Found drain hose improperly installed. Properly adjust drain hose and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Arthur B.
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for customer complaint of top load washer not filling properly. Ran diagnostics and found control will no enter diagnostics. Removed and replaced control and actuator. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Al R.
DRYER AMANA NED4655EW1 "Arrived to inspect dryer not drying. Removed and replaced the the element, timer and dryer repair kit and door switch Reassembled and unit tested as designed.No lint observed at the time of service.JOB COMPLETE"
Al R.
WASHER MAYTAG MVWB865GW0 Arrived to inspect washer not working. I ran diagnostics on the unit and got an F7E0 LOSS OF POWER code. The customer confirmed there was a power outage recently. I recalibrate and service tested the unit and unit tested as designed. Unit now allows customer to make the desired selections without error.
Al R.
WASHER MAYTAG MVWX655DW1 Arrived to install previously ordered part. Installed the motor and unit still wouldn’t work as designed. I called Techline and spoke with Chris SR 7724333449 he had me check the J12 connector and it was determined the actuator was faulty. Unit will need an actuator. I used the actuator from job 215155 and the hub from job 215197. P#-W10528947 was used on job 215197 (FROM job #215242) and P# W10913953 was used on job 215197 (FROM job #215155) .
Arthur B.
WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of loud noises coming from top load washer. Found gearcase grinding and washplate tines stripper.Gearcase has been SCODE from Whirlpool. Removed and replaced gearcase and installed new replacement. Installed new washplate. Reassembled and tested unit. Found motor will not spin basket. Unit will also need new motor W11026785. Motor is covered under manufacturer 10 year warranty. R/S for Thursday 3/7. ; ordrng 1 W11026785 (motor-drve)"
Al R.
DISHWASHER KITCHENAID KUDS30FXBL Arrived to inspect dishwasher with broken adjuster. Removed and replaced the adjuster kit.
Al R.
WASHER WHIRLPOOL WFW8540FW1 Arrived to inspect washer leaking from the front. Confirmed the complaint and removed and replaced the valve.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Al R.
REFRIGERATOR FRIGIDAIRE FGHF2366PF8A Arrived to inspect refrigerator making odd loud noise. Disassembled and replaced the thermostat on the unit and adjusted the back wall so it wouldn’t hinder the evaporator fan blades.Reassembled and unit tested as designed All water lines were dry at the time of service JOB COMPLETE
Al R.
MICROWAVE FRIGIDAIRE FFMV1645TD Arrived to inspect microwave UI not responding to touch. Could not duplicate the issue customer was experiencing. Customer just purchased the microwave on 2/6/19 within 30 days of purchase date. I instructed the customer on how to get the best results from her new appliance.JOB COMPLETE
Arthur B.
DRYER MAYTAG MEDC215EW1 Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit and found house venting on roof clogged/restricted. Advise to have venting cleaned out for proper air flow. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Arthur B.
RANGE MAYTAG MER8600DH0 Arrived onsite for customer complaint of oven not heating. Removed bottom panel and found bake element shorted out. Removed an replaced bake element. Reassembled. Tested unit. Unit now heats as intended. No other issues found.
Al R.
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived to inspect dishwasher not cleaning or drying properly. Ran diagnostics test mode and unit preformed as designed. Customer was instructed on purging the hot water, soap usage and rinse agent use.Customer satisfied with unit after proper instructions.JOB COMPLETE"
Arthur B.
WASHER WHIRLPOOL WTW8000DW5 "Arrived onsite for customer complaint of top load washer not draining properly. Ran diagnostics and found error code F9E1 (Long Drain). Found drain hose improperly installed in drain. Properly installed drain hose,clear error codes and tested unit. Unit now drains properly. No other issues found. All water connections were dry at time of service."
Arthur B.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Arrived onsite for customer complaint of SxS refrigerator not display not working. Found UI display LEDs burnt out, removed and replaced display. UI now shows all light. All functions/features now work as intended. All water connections were dry at time of service."
Al R.
MICROWAVE WHIRLPOOL UMV1160CS3 Arrived to inspect microwave not working. Confirmed the complaint and removed and replaced the switches and interlocks.Reassembled and unit tested as designed with 2 minute coffee cup test.JOB COMPLETE.
Arthur B.
WASHER WHIRLPOOL WTW5000DW3 "Arrived onsite for dealer complaint of top load washer check for operations. Ran diagnostics and found no error codes. Pump,water valve, and agitator mall work as intended. No other issues found. No water source connected to unit."
Arthur B.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived onsite for customer complaint of ice maker on 5 door refrigerator not dispensing ice. When arrived,found icemaker dispenses as intended. No other issues found. All water connections were dry at time of service."
Al R.
DRYER WHIRLPOOL WED5600XW0 Arrived to inspect dryer making squeaking noise. I verified the complaint and removed and the bottom access door and reseated it into the clips. The noise went away. Customer now satisfied with the results.JOB COMPLETE.
Al R.
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived to inspect microwave with intermittent interior light. Removed and replaced both interlocks and all 3 switches and the fuse. Reassembled and unit tested as designed.JOB COMPLETE.
Al R.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher not cleaning dishes. Confirmed the complaint and removed and replaced the pump and motor and inlet valve. Reassembled the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Al R.
WASHER MAYTAG MVWB835DW0 Arrived to install previously ordered part. Removed and replaced the drawer. JOB COMPLETE
Al R.
OVEN JENN-AIR JGW8130DDB15 Arrived to inspect wall oven not heating. Customer refused to pay the required service fee. I gathered my tools and left the residence. Call the office and informed management about the incident.
Al R.
WASHER MAYTAG MVWB765FW3 Arrived to inspect unit making clicking noise. Service tested the unit and unit unit tested as designed. Customer was concerned about the clicking noise during th agitating cycle. I informed the customer the noise is normal.
Al R.
RANGE MAYTAG MER6600FZ1 Arrived to install previously ordered part. Removed and replaced the glass door.JOB COMPLETE
Al R.
DRYER AMANA NED4655EW1 "Arrived to inspect unit not drying. Removed and replaced the fuse, cutoff and timer. Reassembled the unit and the unit tested as designed"
Arthur B.
WASHER MAYTAG MVWB835DW0 Arrived onsite for customer complaint of fabric softener portion of dispenser leaks out. Found softener portion of drawer broke causing softener to leak out. Ordering new drawer. R/S for Friday 2/22. All water connections were dry at time of service.; ordrng 1 W10919352 (drawer)
Al R.
REFRIGERATOR GE PFSFGBKXAWW Arrived to inspect French door GE with excessive frost buildup in freezer compartment. Confirmed the complaint and inspected the unit for possible warm air entering the unit. Looked behind the freezer bottom shelf and noticed a microwaveable meal had fallen behind the lowest drawer and was resting on the bottom right of the unit. Removed the entree and cleaned the gasket for the customer.
Arthur B.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for customer complaint of icemaker not producing ice on 5 door refrigerator. Ran test 057 and found error code E2 (Lost Home Position). Removed and replaced icemaker assembly. Reassembled. Icemaker call for water as intended. All water connections were dry at time of service.
Arthur B.
WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer washplate loose. Found splines on washplate stripped. Removed and replaced washplate. Installed bolt using blue loctite. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Arthur B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived onsite for customer complaint of unit not defrosting properly. When arrived,customer had manually defrosted unit. Ran test 038 and found heater not coming on. Removed and replaced bimetal assembly. Reassembled and tested. Unit now cools as intended. No other issues found. All water connections were dry at time of service."
Al R.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived to install previously ordered parts. Removed and replaced the fc door and gasket. Reassembled the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.
Al R.
RANGE WHIRLPOOL WFE515S0EB1 Arrived to inspect right hinge damaged. Removed and replaced the hinge. Reassembled the unit and unit tested as designed.JOB COMPLETE
Steve C.
WASHER GE GTW680BSJ5WS Arrived on site for the units left side is damage. Found the last side of the cabinet is damage but is working properly. Unit will need a new outdoor cabinet by unable to find the part on parts research. Will need to get authorization and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 RESEARCH (OUTER CABINET )
Steve C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site for the unit has frost buildup in the freezer. Tested the unit and found no frost buildup on the sides only the top section and downs of the drawers. Found the door lip is Leaving a small gap on the top section of the freezer door in between the gasket and the liner. Will use the slides on the next visit.Found the unit will need a new freezer door and will use the slides on the next visit. Office will need to reschedule the customer.; ordrng 1 W10910835 (dor-fip SS)