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Local Reviews
for Temple, TX
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Ryan - Temple, TX
Great service
Roderick - Temple, TX
Great service
Roderick - Temple, TX
Exceptional Service!
Shae - Temple, TX
Alvin the technician was the definition of professional. He arrived promptly, was quick with his diagnosis of my dryer problem. He explained everything in detail & cleaned up any mess he made, and even some of a mess I made. I will use Appliance Express every time I have a need.
Quality service
Diana - Temple, TX
I was very pleased with the service; the employee who serviced the appliances was neat, presentable, considerate, and very knowledgeable, (This may not be a PC statement about appearance, but it registered with me, "represents dependable service"). One of the first things he did was to cover his shoes before entering the house. This was the first time in my many years a service repair person has been that considerate. I was pleased with the results when I later used the equipment. I have both a Maytag washer and dryer which required service and the service employee was knowledgeable on both products. I had dreaded to call for service because of poor results from other products. I would now recommend Maytag products.
Customer
Diana - Temple, TX
Very good service. Very knowlegeable service employee. Answered questions, patient had work in very tight utility closet in this apartment. Would highly recommend yout company.
Great service, was a American Homeshield warranty.
Lee - Temple, TX
Very polite,just wish they were closer since I live about 45 miles away and they only come this way once a week. Other than that great experience.
Francine
Francine - Temple, TX
Best Service Ever
Great Service, Steve was very professional.
Dwain - Temple, TX
Lynda
Lynda - Temple, TX
Your are best will always ask for your services
Great service
Veronica - Temple, TX
Steve was very professional and timely.
Wonderful service
Marcia - Temple, TX
Steve is very professional and polite. He demonstrated to be very knowledgeable.
Great Service and very helpful.
Emilia - Temple, TX
I am really satisfied with Mike . He was really awesome and did a wonderful job. Thank you and I will call again if needed.
Really great service,, on time,, and notified 40 minutes in advance
Tony - Temple, TX
Mike was very knowladgable about the machine,, explained what was wrong after trouble shooting, gave me hints on ways to save the life of the machine and possible future problems.
Amazing service
Katlyn - Temple, TX
Dona was very professional and kind! When entering the house she put shoe coverings on which I always appreciate! She was excellent in explaining the problems with both items I needed repaired.
Very Informative & Polite Repairman
Micomede - Temple, TX
Good Customer Service. However, our last name is spelled incorrectly on your records. Out last name is spelled: Nicomede.
Knew his stuff!
Deborah - Temple, TX
Needed a new display panel on our fridge. Steve was on time, friendly and efficient. He helped me set up the options, too. We’ll hire them again!
Great service
Michael - Temple, TX
Service was great.
Great Service
martalynne - Temple, TX
Dona was exceptional! She answered all of my questions and there were a lot of questions. She was very professional and knowledgeable and I was so glad that she was the technician sent for the return repair. They had to order a part and come back.
GREAT SERVICE
Jerry - Temple, TX
Technican, was friendly, very knowlegble,and prompt.Service was done within 2 days of call in, very satisfied.GOOD JOB
I was very pleased with the service we received this morning and the knowledge of the repairman.
Michael - Temple, TX
Great Service
Don - Temple, TX
Finally, was able to fix the problem, that others couldn't
Bessie
Bessa - Temple, TX
Donna was great and knowlegable of the issue we were having. Had it resolved in 5 minutes.
Thank you for quick response. Mike was professional and informative
Melanie - Temple, TX
Excellent service
Angela - Temple, TX
Great experience. Donna was top notch!
Al R.
WASHER WHIRLPOOL Wtw8000BW0 "Arrived to replace bearings. I ran the unit through service test mode and go the OL code agin. While disassembling the unit I found a small metal rod ( photo in quick pics) and some loose change that was stopping the units wash plate from engaging properly. I reassembled the unit, tested it and the unit passed the service mode tests without giving the OL code. The unit does not need a bearing kit at this time. All water lines were dry at the time of service. Job complete."
Al R.
REFRIGERATOR GE GSS25IFRFWE "Arrived to inspect water not filing at the dispenser.. I verified the complaint with the customer and changed out the filter housing. After reassembling the unit, the water came in from the wall at the cutoff and also through the water filter itself, but did not dispense at the door."
Al R.
DISHWASHER GE GSD3230F00WW Arrived to inspect No water filing the dishwasher. From previous visit I recognized this particular residence has an unusual water valve underneath the kitchen sink. I pulled the valve open and the water free flowed back into the dishwasher. All water lines were dry at the time of service.Job complete.
Al R.
WASHER WHIRLPOOL Wtw8000BW0 "Arrived to replace bearings. I ran the unit through service test mode and go the OL code agin. While disassembling the unit I found a small metal rod ( photo in quick pics) and some loose change that was stopping the units wash plate from engaging properly. I reassembled the unit, tested it and the unit passed the service mode tests without giving the OL code. The unit does not need a bearing kit at this time. All water lines were dry at the time of service. Job complete."
Al R.
REFRIGERATOR GE GSS25IFRFWE "Arrived to inspect water not filing at the dispenser.. I verified the complaint with the customer and changed out the filter housing. After reassembling the unit, the water came in from the wall at the cutoff and also through the water filter itself, but did not dispense at the door."
Al R.
DISHWASHER GE GSD3230F00WW Arrived to inspect No water filing the dishwasher. From previous visit I recognized this particular residence has an unusual water valve underneath the kitchen sink. I pulled the valve open and the water free flowed back into the dishwasher. All water lines were dry at the time of service.Job complete.
Al R.
DRYER AMANA NED4655EW "Arrived to inspect( HEAT/DRY NOT HEATING / NOT DRYING NOISE NOISE DURING OPERATION). Voltage tested and unit tested 240/120/120. Noticed there was a ventilation issue with the dryer and the vent tube. Tested all interior cutoff, heating element and thermal cutoff, all ohm tested good. No lint observed at the time of service, customer to go buy new vent tube. JOB COMPLETE."
Al R.
WASHER ROPER RTW4516FW2 Arrived to inspect ( Washer is not filling up on several of the cycles). Attempted to verify the complaint with the customer. I ran the unit through a deep water and delicate wash cycle and noticed the filled up as designed. Ran the unit through auto test and all functions of washer checked good. Advised the customer on proper loading and balancing methods of the clothes. No water leaks present.
Al R.
WASHER WHIRLPOOL WTW4900BW0 Arrived to inspect washer screeching during agitation. Ariel calibration it was discovered the nut on the cam pulley was loose.. I removed and retightened the nut and re calibrated the unit and all test showed unit was fully operational again. No leaks detected.
Al R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived to inspect (MAKING LOUD HUMMING NOISE FROM BACK OF UNIT- HUM STOPS WHEN OPENING DOOR- STILL COOLS PROP). I verified the complaint of loud noise coming from the FC. Removed the back evaporator cover and noticed the evaporator fan motor needed replacement. I removed and replaced the motor (WP2315549. Unit tested as designed. All water lines were dry at the time of service. JOB COMPLETE
Al R.
REFRIGERATOR GE PSC23NGNABB Arrived to inspect (NOT COOLING - FREEZER STILL NOT WORKING 16 - FRIDGE 44) . Verified the temperature to be 18 in FC an and 48 in RC. After removing the back FC evaporator cover I discovered a huge mass of ice covering the evaporator . I removed the heater and discovered erroneous readings from the multimeter due to the filament from inside the heater. I removed and replaced both the heater and the bi-metal. Unit was reassembled and a frost patter showed up on the evaporator. All water lines were dry at the time of service. Customer was advised the optimal cooling temperatures will take 24 hours to reach. .JOB COMPLETE.
Jerry C.
REFRIGERATOR KITCHENAID KRMF706ESS01 KRMF706ESS01 Arrived to inspect no lights. The issue reported by the customer was actually no indicators on the pantry control. I found the wires for the control damaged and four out of five were completely severed. I soldered and heat shrink-sealed the wires and tested operation. Full functionalityreturned to the unit. No leak observed during service.
Arthur B.
OVEN GE JKP55SP4SS "Arrived onsite for customer complaint of wall oven locking when in use. When arrived, unit was preheated. Observed unit locking. Powered down unit by flipping breaker. Flipped breaker back on. Attempted to restart unit and when bake is selected,self clean would appear. Found issues is within control board and touch panel. Ordering new control and button board. OF to R/S once authorization is given.; ordrng 1 CNOTE (NEED AUTHO ) and 1 WB27T11164 (control ovn (erc3dd)) and 1 WB27T11176 (button board hsg asm)"
Arthur B.
REFRIGERATOR HOTPOINT HSS25GFTABB "Arrived onsite to install new door handle and cams to SxS refrigerator door from prior tech’s rediagnosis. Installed new door handle,tails,and upper and lower cams to RH RC door. Reassembled. Door now closes well to cabinet. No other issues found. All water connections were dry at time of service."
Arthur B.
WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer not starting cycle. Tested unit in diagnostics and found lid latch not engaging. Removed and replace latch. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Arthur B.
WASHER GE WCSR4170G2WW "Arrived onsite to install new suspension rods to top,load washer from prior tech’s diagnosis. Removed top and front panel. Removed the 2 green suspension rods and installed new suspension rods. Tested unit. Found metal motor bracket was bent in causing pulley to rub on base of washer. Adjusted motor bracket and retested. Unit now fills,agitates,drain and spins with no issues or noises. On,y use d 2 suspension rods since this unit use 2 different suspension. Suspension that was ordered is for front only. All water connections were dry at time of service."
Arthur B.
REFRIGERATOR HOTPOINT HSS25GFTABB "Arrived onsite to install new door handle and cams to SxS refrigerator door from prior tech’s rediagnosis. Installed new door handle,tails,and upper and lower cams to RH RC door. Reassembled. Door now closes well to cabinet. No other issues found. All water connections were dry at time of service."
Arthur B.
WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer not starting cycle. Tested unit in diagnostics and found lid latch not engaging. Removed and replace latch. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Arthur B.
WASHER GE WCSR4170G2WW "Arrived onsite to install new suspension rods to top,load washer from prior tech’s diagnosis. Removed top and front panel. Removed the 2 green suspension rods and installed new suspension rods. Tested unit. Found metal motor bracket was bent in causing pulley to rub on base of washer. Adjusted motor bracket and retested. Unit now fills,agitates,drain and spins with no issues or noises. On,y use d 2 suspension rods since this unit use 2 different suspension. Suspension that was ordered is for front only. All water connections were dry at time of service."
Al R.
WASHER WHIRLPOOL Wtw8000BW0 "Arrived to inspect (NOT SPINNING OR RINSING) issue. Washer was put in diagnostic mode and displayed OL code. During test tub rubbed, made noise and will need a bearing job. Office to order (W10435302) & (W10447783). No leaks observed at the conclusion of service test mode. Zip tie applied to drain hoseCNOTE- PLEASE ALLOW 2 hr window and bearing kit for tech to complete service.; ordrng 1 CNOTE (PROVIDE 2 HOURS WINDOW AND KIT) and 1 W10435302 (BEARING ASSEMBLY) and 1 W10447783 (BEARING KIT/ TOOL)"
Al R.
DRYER WHIRLPOOL WED4815EW "Arrived to inspect (Asset isn't heating well. Limited quantity of lint.) Tested the unit with the vent tester and discovered problem was not with the dryer, but with the ventilation system in the newly built house. Customer to contact builder for repair. All lint was cleaned while on-site. JOB COMPLETE."
Al R.
DISHWASHER GE GSD2000G00WW "Arrived on site for (NOT STARTING ANY CYCLES- NOT FILLING W/ ANY WATER- NOT MAKING NOISES- UNIT WENT DEAD). Check underneath unit, also checked the breaker . Problem was with the breaker. Issue solved. All water lines were dry at the time of service. No leaks detected. No parts used. JOB COMPLETE."
Al R.
DISHWASHER WHIRLPOOL WDT790SLYM1 Arrived to inspect the top rack that fell off inside the dishwasher. Verified the issue and will order W10712395-ADJUSTER and reschedule customer. All water lines were dry at the time of service. ; ordrng 1 W10712395 (ADJUSTER)
Arthur B.
DISHWASHER WHIRLPOOL DU915PWPB0 "Arrived onsite for customer complaint of dishwasher not starting. Tested unit and found no features work on control panel. Found only CANCEL/DRAIN only work. Removed and replaced replaced control panel. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Arthur B.
WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer not filling properly. Tested unit and found hot water not going into unit. Removed console and found broken wire at hot valve solenoid. Was able to repair wire and secured to valve. Tested unit. Unit now fills properly. Advised when tub moves is suspension keeping the tub balanced. No other issues found. All water connections were dry at time of service.
Steve C.
DISHWASHER WHIRLPOOL DU810SWPU3 Arrived on site for the unit will not turn on. Tested the unit and found the control panel will not light up. Found the unit is powered by a light switch on the counter. Turn the switch on and it power the unit. Tested the unit and unit is working properly. All water connections were dry at the time of service.
Steve C.
DRYER AMANA NED4655EW1 Arrived on site for the unit belt. Disassembled the unit and unit belt torn. Replaced the dryer repair kit and tested the unit. Unit works properly and no vent connections.
Thomas L.
OVEN WHIRLPOOL WFC150M0EB1 Removed and replace control that would not light up. Unit now operates properly as designed. Customer did not speak English so no signature was given at completion of repair.
Thomas L.
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA "Arrived and ice bin was full of ice, customer had reset control so this may have been suspected issue."
Thomas L.
WASHER GE WCSR4170G2WW Arrived and tested unit. The unit tub is sagging due to weak suspension causing pulley to rub on base plate. Suspension rods and spring assembly parts ordered. ; ordrng 4 WH16X10057 (rod & spring asm)s
Steve C.
DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is not drying. Tested the unit and found the drum will not rotate due to the belt came off. Disassembled the unit and secured the belt. Tested the unit and unit works properly. Advise customer to clean air vents every six months.
Steve C.
WASHER MAYTAG MVWC416FW0 Arrived on site for the unit is not filling up properly. Tested the unit and found very little water will fill the tub. Removed the control panel and found the pressure hose was kink. Readjusted the pressure hose and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Jerry C.
REFRIGERATOR GE PSC23NGNABB "PSC23NGNABB Arrived to instal previously diagnosed and ordered parts. I removed and replaced the door closer cam and lever and tested. The fc door closing issue was resolved. Operational test good, no leaks observed during service."
Jerry C.
WASHER GE GFWH2400L0WW "GFWH2400L0WW Arrived to instal previously diagnosed and ordered parts. I removed and replaced the failed pulley, nut and washer and installed the belt. I reassembled the unit and tested. Operational test good, no leaks observed during service. Drain safety strap added."
Arthur B.
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA Arrived onsite for customer complaint of french door refrigerator not making ice. Found icemaker mold is stuck mid harvest. Unit will need new icemaker. R/S for Wednesday 10/31. C All water connections were dry at time of service.; ordrng 1 243297606 (ice maker)