Local Reviews
for Temple, TX

Rated 4.9 out of 5 stars based on 14 customer reviews

Map of Temple, TX

Great job Mike




We need more Mike Gomez' in this world! Great guy. What we also need is better quality control on the part of Whirlpool. Our old Amana that we replaced was 17 yrs. old and still working. This Whirlpool is only 9 mos. old and has problems. Whirlpool needs to have the repairmen stocked with parts on the truck (or provide quicker delivery of parts to the repairman). We had the hassle of being without a nice $2,000 stainless steel Whirlpool refrigerator for 11 days (Time it went out,8/6, time to get 1st appt. 8/10, order parts, then get them installed 8/16). Come on Whirlpool, up your game on quality control.


Map of Temple, TX

Gladys




On time and knowledgeable


Map of Temple, TX

knowlegeable and efficient




We were very satisfied with the service Mike performed in getting our washer repaired. This included the advice he gave us in deciding what we needed to do to remedy the problem. He was well trained, professional and friendly. And I would definitely recommend Mike and your company to friends and neighbors.


Map of Temple, TX

great service





Map of Temple, TX

K




Mike Gomez did an outstanding job in taking care and repairing my new refrigerator.


Arthur B.

Arthur B.

WFE515S0EB0 (Range) - Arrived onsite for customer complaint of freestanding range "COOKTOP ON" remains on. When arrived, light was off. Tested all elements. All work as intended. CW @ OF advised that unit is cover under Centex Home additional 1 year warranty. No payment collected at this time.

Near Misty Pine Dr, Temple, TX 76502
Arthur B.

Arthur B.

WRF767SDEM00 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling in RC section and making noises. Found RC evaporator all frosted up and fan rubbing on ice causing noises. Used steamer and removed all ice from RC evaporator. Installed new wire harness. Reassembled. Good frost pattern forming and air circulation. No other issues found at this time. All water connections were dry at time of service.

Near FM93, Temple, TX 76502
Mike G.

Mike G.

WRT106TFDB01, Arrived on site for unit not cooling in ff, checked unit and found that that unit evap fan is not working replaced fan motor and fan kit checked unit after repair and unit fan is now working checked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time.....

Near Saddle Brook Dr, Temple, TX 76502
Mike G.

Mike G.

WRF993FIFM00, Arrived on site to install new evap cover and HV control checked unit after replaced and unit is now starting to cool checked unit for water leaks and no leaks found at time of srv... Unit checked fine at this time....

Near Bryson Drive, Temple, TX 76502
Mike G.

Mike G.

KRFC704FSS00, Arrived on site to install new door UI control checked unit after repair and unit checked fine checked unit for water leaks and no leaks leaks found at time of srv....

Near Falcon Dr, Temple, TX 76502

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing
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HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.


Appliance Express
Reviewed from Google

4.9 out of 5 stars

ANNA SHUFORD
ANNA SHUFORD

5 out of 5 stars

posted 1 month ago

Our oven broke and Appliances Express was sent to repair it through our extended warranty company. They came out that same week and Mike Gomez was very friendly, courteous, informative and professional. He gently stored our oven's door and the oven itself in a safe secure place and swiftly found and fixed the issue. He had the oven back up and running in less than fifteen minutes (all while patiently explaining his steps, process and findings). I would definitely recommend Mike Gomez from Appliances Express for your appliance service needs.