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Local Reviews
for Temple, TX

Rated 4.9 out of 5 stars based on 33 customer reviews

Map of Temple, TX

Knew his stuff!




Needed a new display panel on our fridge. Steve was on time, friendly and efficient. He helped me set up the options, too. We’ll hire them again!


Map of Temple, TX

Great service




Service was great.


Map of Temple, TX

Great Service




Dona was exceptional! She answered all of my questions and there were a lot of questions. She was very professional and knowledgeable and I was so glad that she was the technician sent for the return repair. They had to order a part and come back.


Map of Temple, TX

GREAT SERVICE




Technican, was friendly, very knowlegble,and prompt.Service was done within 2 days of call in, very satisfied.GOOD JOB


Map of Temple, TX

I was very pleased with the service we received this morning and the knowledge of the repairman.





Map of Temple, TX

Great Service




Finally, was able to fix the problem, that others couldn't


Map of Temple, TX

Bessie




Donna was great and knowlegable of the issue we were having. Had it resolved in 5 minutes.


Map of Temple, TX

Thank you for quick response. Mike was professional and informative





Map of Temple, TX

Excellent service




Great experience. Donna was top notch!


Map of Temple, TX

Great service as always from Appliance Express




Mike Gomez is very professional technician. The company is always timely with there response time. I greatly appreciate the service provided by Appliance Express and Mike Gomez.


Lcc




Great service. Explained everything. On time. Focused on job. Friendly.


Great Service




Excellent service. Donna was a good communicator. She was helpful. We liked her.


Great service




Very knowledgeable and willing to explain what the problem was with our washer and then fixed it. Very nice man.


Nick




Great experience. He knew what he was doing and looked at every angle to fix my problem with the dryer. Awesome job!


great service




Mike was very courteous and knowledgeable, He knew what the problem was right away.


Customer




He was a lot of help asked questions about my appliance he awnsered all of them I am very satisfied with his service he was very fast friendly.


Mary





Quick courteous service




I was provided with quick professional service. My ice maker went out and needed to be replaced. Technician Mike Gomez had the part on hand. Technician took the time to explain the issue as well as my warranty information. He even worked around my mosey cat and curious dogs! Thank you Mike! I will be sure to refer you on our neighborhood FB.


Great service




Michael did a great and fast job.


Great job Mike




We need more Mike Gomez' in this world! Great guy. What we also need is better quality control on the part of Whirlpool. Our old Amana that we replaced was 17 yrs. old and still working. This Whirlpool is only 9 mos. old and has problems. Whirlpool needs to have the repairmen stocked with parts on the truck (or provide quicker delivery of parts to the repairman). We had the hassle of being without a nice $2,000 stainless steel Whirlpool refrigerator for 11 days (Time it went out,8/6, time to get 1st appt. 8/10, order parts, then get them installed 8/16). Come on Whirlpool, up your game on quality control.


Gladys




On time and knowledgeable


knowlegeable and efficient




We were very satisfied with the service Mike performed in getting our washer repaired. This included the advice he gave us in deciding what we needed to do to remedy the problem. He was well trained, professional and friendly. And I would definitely recommend Mike and your company to friends and neighbors.


great service





K




Mike Gomez did an outstanding job in taking care and repairing my new refrigerator.


Dryer repair at the Weck house




Mike Gomez did an awesome job, he showed me exactly what he was doing and explained why every step of the way. He did such a good job and explained it so well I could almost do it myself next time.


Mike G.

Mike G.

MEDE300VF0, Arrived on site to install new control checked and cleaned out all lent found from unit and tested unit and unit is now starting up and is now heating unit checked fine at this time....

Near W Avenue Z, Temple, TX 76504
Dona W.

Dona W.

Arrived on site for high temps in refrigerator, found 4 inch ice build up on evaporator, customer will defrost unit before techs return customer has signed waiver and tech discussed procedure for defrosting. Will need to replace evap cover and rc therm. Found that unit is no longer sending door warning when doors are open. Will need to replace control as well. Sarah assisted with reschedule and parts reschedule 5/23 all water connections dry.

Near Skyline Dr, Temple, TX 76504
Dona W.

Dona W.

Arrived on site for rf and LF burners. To heating all the way to temp, found both burners only supplying from one side of coil. Replaced coils and infinite switches. Verified operations on all burners. All check good.

Near Stonehaven Dr, Temple, TX 76502
Mike G.

Mike G.

MEDE300VF0, Arrived on site for unit will not start checked unit and found that element is good and fuse and cutoff checked good and found that unit has F01 error code Primary Control Failure unit will need control replaced checked and cleaned out all lent found from unit, ordering part per JA r/s next apt for 5/18/18

Near W Avenue Z, Temple, TX 76504
Mike G.

Mike G.

WRF992FIFM00, Arrived on site to install pressure regulator on unit and tested unit after repair and unit is now disp water with no issues checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Arrowhead Dr, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for ice not producing in ff door section, noise in fridge. Found ice build up on rear ff evaporator, also found error BF in diagnostics showing ice bin is full. Bail arm on icemaker is showing ice box is full when it isn't. Will need to replace ff evap cover, hv control and icemaker upon return. Customer will defrost unit prior to technician return Sarah assisted with reschedule and parts. 5/21 all water connections dry.

Near Alta Vista Loop, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for no cool, found open start device. Start device-114.00 Capacitor on relay-81.48 Labor199.99 total is 428.10. Customer is not sure if they want to fix at this time. Have left quote. All water connections dry.

Near Sage Grove Ct, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for no cool, found open start device. Start device-114.00 Capacitor on relay-81.48 Labor199.99 total is 428.10. Customer is not sure if they want to fix at this time. Have left quote. All water connections dry.

Near Sage Grove Ct, Temple, TX 76502
Dona W.

Dona W.

Arrived on site to replace valve and recirculating pump, found recirculating pump motor with excessive noise. Found valve mechanically closed not allowing for water flow. Verified no noise and ice production starting. Once unit was pulled out to remove power and turn water off, technician noticed the house side incoming water on valve is dripping. Took pictures. Customer will need to get a plumber to change fitting or tighten. Showed customer where dripping. Left unit pulled out with towel underneath so that unit is not dripping on floor. Fitting is dripping heavily when unit is in off position. Darker spots on left cabinet interior on house took pictures. All water connections on unit are dry. Sold cleaner collected 26.42 on card.

Near Springwood Ct, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for deep fill issues, found unit is filling correctly on predetermined settings. Normal cycle, clean washer, sanitize nor drain and spin will allow deep water pre determined from factory. Verified correct fill amounts, verified wash, drain and spin with clothing. All parms check correctly. All water connections dry.

Near Gun Club Rd, Temple, TX 76501
Steve C.

Steve C.

Arrived on site for the unit UI is very dim. Found the display numbers is not readable. Replaced the control kit and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Hartrick Canyon Dr, Temple, TX 76502
Dona W.

Dona W.

Replaced tubing, and bin thermostat, cleaned unit while replacing parts. Unit is filling and starting ice cycle. Advised customer to dump first two sets of ice. All water connections are dry.

Near Oscar School Rd, Temple, TX 76501
Dona W.

Dona W.

7721965196-Joel Found broken neutral wire at lower freezer hinge not allowing for supply. On door side not cavity side. Double checked trace back. Will take 8-10 weeks to get. Will need authorization as well ordered cnotes. All water connections dry. Office will reschedule.

Near Gila Trail, Temple, TX 76504
Dona W.

Dona W.

Arrived on site for unit not running, found pump motor seized. Motor overheated and caused main control to malfunction. Checked drain, nothing was obstructing impellers. Motor went bad. Replaced control and motor, recalibrated, verified operations, verified no leaks on unit. All water connections dry. Unit checks good.

Near E Avenue C, Temple, TX 76501
Dona W.

Dona W.

Arrived on site for no heat in microwave loud noise, replaced mag, them on mag and cap and diode. Unit is no heating, customer helped take unit down and put back up. All ops check good.

Near Allena Ln, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for unit going off balance, found suspension rods sprung and causing unit to move all over. Also found gearcase with noise on spin, replaced all suspension and gearcase, unit checks good, filled, agitated, drained and spun, no abnormal noise unit checks good, all water connections dry.

Near H K Allen Pkwy, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for unit not drying, ran through cycle checking amp draw throughout cycle, heater is turning on. Dispenser is opening, wash motor engaging. Heater drawing 5.5-6.2 amps. Customer states silverware and some lower rack still wet. Upper rack dryer. Sr#7721938366 Incoming water temp is 128 degrees, no errors. All parms check good. No problems with this dishwasher. All water connections dry.

Near Drury Ln, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for noise and ice build up in freezer, found ff evaporator fully iced over, customer defrosted unit. Replaced rc therm and freezer door gasket that was drooping on left side allowing for ambient temperature in freezer. Verified temperatures dropping. All water connections dry. Did not have to move unit as it is away from wall install. Discussed with customer allow 24 hours for unit to fully cool.

Near FM93, Temple, TX 76502
Mike G.

Mike G.

MDB8959SFZ4, Arrived on site for unit not powering on checked unit and found that the the cut off switch at the wall for unit was turned off turned switch on and unit powered on and checked unit and unit checked fine, checked unit for water leaks and no leaks fou d at time of srv.....

Near Mcfaddan Ln, Temple, TX 76502
Dona W.

Dona W.

Sr#7721933340 Andrew, found cooktop with discoloration from cookware. Will not affect functionality for customer. Right front burner only one with discoloration. All operations check good.

Near Fawn Creek Street, Temple, TX 76504
Dona W.

Dona W.

File#7721932213 TJ. Arrived on site for inspector stated that microwave is leaking, used leak detector found that unit is within spec below 5 around entire door. checked unit 4 times. Documented with whirlpool tech. No leakage on unit at this time.

Near Misty Pine Dr, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for unit going off balance, found suspension rods sprung and causing unit to move all over. Also found gearcase with noise on spin, will need new drive block due to age. Will order new tub seal if new gearcase doesn't come with. Will need 2 hours ordered cnotes for repair and office will need to reschedule office closed. All water connections dry. MEL1M00DPL1

Near H K Allen Pkwy, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for low ice production and ice build up in freezer. Found freezer door seal needs replaced. Found ice maker Shute arm in freezer was up, unit is now producing ice. Found high temps in fridge ice is building up behind drawer. Will need to replace rc therm. May need evap motor in freezer as customer stating noise. Customer is going to defrost unit, has signed waiver. Sarah assisted with parts. Office will reschedule. All water connections dry.

Near S 31st St, Temple, TX 76502
Dona W.

Dona W.

Kathy-7721909843, found wiring from factory is incorrect, not able to find wire harness, unit is non repairable due to wiring. Sarah assisted. House is unoccupied. Builder has been made aware.

Near Cozy Creek Dr, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for no operation, checked household power is good, removed top panel to check control and found pressure hose loose on control was not sensing water level and was forcing drain. Reseated pressure hose and filled unit with water and clothing, unit is filling and washing. No abnormal noises, unit is running to specifications. All water connections dry.

Near Yuma, Temple, TX 76504
Dona W.

Dona W.

Arrived on site for dishwasher not washing well, found water temp at faucet 113- instructed customer that water temp must be at 120 or above. Customer turned hot water heater up while tech was there. Checked all parms of wash cycle. Unit is running to mfg specifications. All water connections dry.

Near Carnation Ln, Temple, TX 76502
Dona W.

Dona W.

Found electronic control not shutting down, will need electronic control will need to be replaced/ 126.06 and 137.16/ labor 179.99. Customer does not want to repair at this time. Venting clear. Customer paid by card for 2nd Appliance 54.11.

Near Allena Ln, Temple, TX 76502
Dona W.

Dona W.

Damper-133.77/ RC therm-56.03/ evap cover-151.99/ support-30.49. Arrived on site for loud noise in fridge, found evaporator completely iced over, found damper motor not opening, will need new damper and evaporator motor And cover customer does not want to fix At this time. Paid 108.24 for diagnosis. All water connections dry.

Near Allena Ln, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for no ice production, found ice maker motor stalled would not call for water. Found where auger arm inserts unit is stuck. Replaced ice maker, unit called for water but no water incoming on two way valve, will need valve. All water connections dry, customer pulled refrigerator in and out. Jordan assisted with reschedule and part. Unit is under warranty was purchased in sept 2017.

Near Allena Ln, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for no heat condition, found heating element fused together. Replaced heating element, verified temps, tumble, and start and stop all parms check good. Dryer duct clear, de linted while changing element.

Near Cedar Ln, Temple, TX 76502
Mike G.

Mike G.

WRF555SDFZ03, Arrived on site to install new freezer door checked unit after repair and door is now sealing/shutting properly checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time..

Near Kindal Drive, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for no ice production found stalled ice maker motor. Replaced ice maker assembly. Unit called for water and started ice production, checked temps, fridge is at 36 degrees, freezer at 5 degrees

Near S General Bruce Dr, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for unit not going in to spin cycle, worked for a few loads after board replacement then started same problem unit would fill on wash then go straight to drain and shut off, because pressure transducer on board not relaying water height. Replaced control and ran unit through full normal regular cycle with bedding. Unit filled, agitated, rinse, and spun. New control was faulty. All water connections dry. No errors.

Near Camellia Dr, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for low water in tub, found customer is using options for cycles with less water, instructed customer on operations of unit. Verified with full load of clothing that unit is getting enough water per mfg measurement. All water connections dry. Unit running to spec.

Near Wyndham Hill Pkwy, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for not heating properly, found customer is using sensor dry and washing mixed loads, explained timed dry functions and sensor dry functions, checked that ducting is clear and temperature and airflow are good. All operations check to mfg spec.

Near Wyndham Hill Pkwy, Temple, TX 76502