for Temple, TX
Great job Mike
Hering - Temple, TX
We need more Mike Gomez' in this world! Great guy. What we also need is better quality control on the part of Whirlpool. Our old Amana that we replaced was 17 yrs. old and still working. This Whirlpool is only 9 mos. old and has problems. Whirlpool needs to have the repairmen stocked with parts on the truck (or provide quicker delivery of parts to the repairman). We had the hassle of being without a nice $2,000 stainless steel Whirlpool refrigerator for 11 days (Time it went out,8/6, time to get 1st appt. 8/10, order parts, then get them installed 8/16). Come on Whirlpool, up your game on quality control.
Nealy - Temple, TX
On time and knowledgeable
knowlegeable and efficient
Chadwick - Temple, TX
We were very satisfied with the service Mike performed in getting our washer repaired. This included the advice he gave us in deciding what we needed to do to remedy the problem. He was well trained, professional and friendly. And I would definitely recommend Mike and your company to friends and neighbors.
Ted - Temple, TX
Marshall - Temple, TX
Mike Gomez did an outstanding job in taking care and repairing my new refrigerator.
WFE515S0EB0 (Range) - Arrived onsite for customer complaint of freestanding range "COOKTOP ON" remains on. When arrived, light was off. Tested all elements. All work as intended. CW @ OF advised that unit is cover under Centex Home additional 1 year warranty. No payment collected at this time.
WRF767SDEM00 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling in RC section and making noises. Found RC evaporator all frosted up and fan rubbing on ice causing noises. Used steamer and removed all ice from RC evaporator. Installed new wire harness. Reassembled. Good frost pattern forming and air circulation. No other issues found at this time. All water connections were dry at time of service.
WRT106TFDB01, Arrived on site for unit not cooling in ff, checked unit and found that that unit evap fan is not working replaced fan motor and fan kit checked unit after repair and unit fan is now working checked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time.....
WRF993FIFM00, Arrived on site to install new evap cover and HV control checked unit after replaced and unit is now starting to cool checked unit for water leaks and no leaks found at time of srv... Unit checked fine at this time....
KRFC704FSS00, Arrived on site to install new door UI control checked unit after repair and unit checked fine checked unit for water leaks and no leaks leaks found at time of srv....
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $99.99 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.