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Local Reviews
for Taylor, TX
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Albra - Taylor, TX
Very professional and kind, ty
Dishwasher and refrigerator service
Linda - Taylor, TX
The technicians were professional and provided knowledge that I was not aware of as it related to the appliances. They fixed both units. Thank you.
Great service
Albra - Taylor, TX
A 10!
Oven
Bobby - Taylor, TX
He replaced the ignitor. Shortly after he left, I made something and then it stopped working again. I was not happy and now have to wait another week for an appointment. He was a friendly guy but I'm just wondering if more than the ignitor was faulty.
Maytag Repair
Betty - Taylor, TX
Andy was an excellent service tech. He was quick and efficient.
Good service
Dwayne - Taylor, TX
Andy was knowledge and efficient. Really nice young man to boot.
slow on parts
Gilbert - Taylor, TX
Long wait for small parts
great service
Cheryl - Taylor, TX
Great service
Charline - Taylor, TX
Professional, knowledgeable, patient
Great service
Charline - Taylor, TX
Great service
Charline - Taylor, TX
Professional and prompt
Great service
charline - Taylor, TX
Very satisfied
Service on oven
Diana - Taylor, TX
Tyler, was very professional. Awesome young man.
Jarrod
Jarrod - Taylor, TX
Good fast friendly service. A plus
Wish it had been fixed on the first trip
Marla - Taylor, TX
They fixed it and did a great job, but he was missing a piece the first visit and we had to wait a whole week for anyone to come back out. It seems like if it couldn’t be fixed because you didn’t have everything, you would have come back sooner!
none
Dennis - Taylor, TX
HEIDI and Shirley
Heidi - Taylor, TX
Great service serviceman was very caring about the service he was giving.
Abe
Abe - Taylor, TX
Wonderful and professional experience
Home Depot Warranty Repair
John - Taylor, TX
AE was very easy to schedule. The lady on the phone was extremely nice. They scheduled for a 3 hour window. The technician, Jonathan, was on time, very courteous and friendly, and fixed our refrigerator promptly. We were very satisfied with the service. We would recommend AE to others.
Great Service
Susan - Taylor, TX
Andy was very professional and did a great job.
Great Service
Susan - Taylor, TX
Repair person was very friendly and was very satisfied with repair.
Great Service!
Brooke - Taylor, TX
Technology knowledgble , Friendly, quick to idenify repair
Melissa - Taylor, TX
Great customer service experience
Paul - Taylor, TX
kasper
Lucy - Taylor, TX
Good service
Andy B.
DISHWASHER KITCHENAID KDFE104DSS0 Arrived on site to install previously diagnosed pump assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Andy B.
RANGE GE JGBS30REK2SS Arrived on site to install previously diagnosed knob. Removed failed part and replaced with new. Tested unit multiple times and all operations are normal. No gas leaks present at time of service. Instructed customer to keep eye on unit to be safe.
David S.
WASHER MAYTAG MVWB765FW3 "Arrived on site for washer making a noise. I inspected the unit and work area. I found fault codes F2E1 stuck key, F7E9 stuck rotor. I inspected the drive system under the unit and found the rotor bolt blower has backed out allowing the rotor to fall down during the cycle cause the locked rotor fault. I replaced the slider and installed a new rotor bolt with some added blue loktite. Ran unit through a ugh diagnostics cycle, unit operated as designed. No water leaks detected. Job complete."
James C.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site and installed new compressor, drier, stub and fresh food evaporator. Charged with 5.5oz 134a and tested operation. Unit tests good. Job complete"
Andy B.
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site for range clicking issues. Tested and inspected unit and found issues with igniter. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Andy B.
MICROWAVE WHIRLPOOL MMV4205FW3 Arrived on site for microwave not operating/close door on display. Tested and inspected unit and found bottom inner lock flipped all the way back adjust inner lock to correct issue. Made adjustments to inner lock and tested unit. All operations are normal.
Andy B.
DRYER WHIRLPOOL WED4800XQ3 Arrived on site for dryer making loud noise. Tested and inspected unit and found failed roller kit. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Andy B.
RANGE GE JGBS30REK2SS Arrived on site for range oven staying on when turned off and RF burner sparking when turned on but not lighting. Tested and inspected unit and found failed knob for oven staying on and found burner cap not seated properly for burner not lighting. Reseated burner cap properly and tested and burner is now lighting as designed. Ordering oven knob. Office to schedule return trip. No gas leaks present at time of service.; ordrng 2 WB03X21219 (range thermostat kno)s
Paul R.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for a washer not cleaning dishes well. I checked for stored error codes and found none. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed but the upper wash arm orifices were clogged with small plastic pieces the same color as the wash arm not allowing the arm to spin. I found the lower arm clean and the filter clean. I took a pick and removed all of the plastic and tested the unit again. The unit is working as designed. Call complete.
Paul R.
WASHER MAYTAG MHW5500FW1 Arrived onsite for a washer with the buttons not responding correctly. I found detergent in the UI causing the control to short out and choose selections on its own. I replaced the UI and tested the unit. The washer is working as designed. Call complete.
Andy B.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for refrigerator not cool in FC or RC. Tested and inspected unit and found failed compressor. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 8201675 (compressor) and 1 SEENOTE (OFFICE TO SCHEDULE )
Andy B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to install previously diagnosed harness. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Andy B.
DISHWASHER KITCHENAID KDFE104DSS0 Arrived on site for dishwasher leaking. Tested and inspected unit and found failed pump motor assembly. Ordering needed part. Office to schedule return trip. Advised customer not to use unit as to prevent more water damage.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10605057 (pump and motor assy)
Andy B.
VENTHOOD WHIRLPOOL UXT4030ADS2 Arrived on site for vent hood not working properly. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer on use and care and practice for best performance and fan speeds. No other repairs are needed at this time.
Andy B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed harness and heating element. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Ordering needed part. Office to schedule return trip. Customer is calling whirlpool to get coverage. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10857624 (heater)
Chase S.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Removed compressor, Installed new uv drier, access valve and compressor. Pressurized system and checked for leaks, found d none. Vacuumed system and charged with 5.5 oz R134A. Job complete."
Andy B.
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Customer asked if she could put clothes in it to test it. Did so and all operations are normal. No water leaks present at time of service.
Scott M.
DRYER WHIRLPOOL WED4815EW1 "Arrived on site replaced pts switch . Clean out blower wheel , found Bobbie pins and screws in wheel . Checked fuses heater and thermostats all checked normal . Good voltage . Unit is free from lint . Job complete . ."
Scott M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for no ice . Ran ice harvest test . I’m didn’t respond . Change IM , unit went thru half harvest and quite . . Checked and found harness in door has failed . Will need new freezer door . Please call to set return .; ordrng 1 LW11026425 (dor-fip)"
Andy B.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for refrigerator not cooling. Found compressor run hot and pulling 1.67 amps. Removed RC evaporator cover and found no frost pattern. Did SS check list. Ordering SS repair and needed parts. Office to schedule return trip. 2 hour job. Authorization needed. No water leaks present at time of service.; ordrng 1 8201675 (compressor) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Andy B.
MICROWAVE GE JVM1631CJ01 Arrived on site for microwave not operating. Upon arrival customer informed that unit comes on but has burning smell. Tested and inspected unit and found failed diode and transformer. ; ordrng 1 SEENOTE (OFFICE TO CONTACT )
Andy B.
REFRIGERATOR GE TBX16SITDRWH Arrived on site to install previously diagnosed bi-metal. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Andy B.
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for washer not spinning clothes dry. Tested and inspected unit and found failed control. Ordering needed part. Authorization needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W11201293 (cntrl-elec)
Andy B.
COOKTOP JENN-AIR JIC4536XS00 Arrived on site to install previously diagnosed part. Before removing and replacing part attempted to reset and reprogram cooktop. After a few attempts was able to successfully reprogram cooktop. Tested unit and all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Andy B.
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dry not operating properly. Tested and inspected unit and found failed timer and PTS switch. Removed failed parts and replaced with new. Tested unit and found failed motor as well. Ordering needed part as well as associated parts in case needed. Office to schedule return trip. ; ordrng 1 279827 (motor!dryer) and 1 279838 (element,heater) and 1 W11050715 (switch) and 1 W11415783 (SEAL) and 1 WP694089 (wheel) and 1 WP8577230 (housing) and 1 WPW10117655 (relay-pts)"
Andy B.
DISHWASHER BOSCH SHE3ARF6UC22 Arrived on site for dishwasher Error code. Tested and inspected unit and found failed heat pump.Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Andy B.
WASHER WHIRLPOOL WTW5000DW1 Arrived on site to install previously diagnosed gearcase and hub. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Andy B.
REFRIGERATOR GE TBX16SITDRWH Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed evaporator frost up due to defrost issue. Ordering bi-metal and defrost heater. Could not locate bi-metal on parts break down. Ordering parts research. Office to schedule return trip. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH ) and 1 WR49X393 (def htr kit)
Paul R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for a refrigerator that is frosting up in the FC and freezing product in the RC. I found a gap at the top of the FC door between the gasket and chassis. I reshaped the gasket to get it to seal correctly. I found the RC temps good and explained to the customer about the dampener location and advised not putting product directly in front of the vent. The unit is working as designed. Call complete.
Paul R.
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived onsite for a dishwasher with all of the lights flashing. Ms stated nothing would work and all of the lights would flash and it was making a sound like a car blinker. I ran diagnostics and found no stored error codes. I found the control failing during operation. I replaced the control and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Paul R.
OVEN GE JGBS30REK2SS Arrived onsite for a range with the oven not working to replace previous diagnosed parts. After testing the unit I found low voltage readings to the ignitor without it connected and 0 volts with it connected and putting the circuit under a load. I found one of the gas valve terminals on the wire harness almost completely burned off. I replaced the terminal and tested the oven. The unit is working as designed. Call complete.
Paul R.
WASHER WHIRLPOOL WFW92HEFW0 Arrived onsite for a washer not spinning the clothes out at the end of the cycle. I found an F7E9 stored error code. I found the motor trying to turn both directions and switching back old forth before it would finally turn in the correct direction. I checked the motor circuit and found the motor harness at the control very loose and not seated well. I seated the harness in the control correctly and ran the diagnostics cycle again. The unit completed the cycle and worked as designed. Call complete.
Andy B.
FREEZER WHIRLPOOL MZF34X20DW00 Arrived on site for freezer not cooling properly. Tested and inspected unit and found defrost issues. Instructed customer that if she calls back for repairs to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service.
Andy B.
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer not spinning properly and banging on sides. Tested and inspected unit and found failed gearcase. Ordering needed part as well as hub and suspension in case needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase) and 1 W11130362 (suspension)
Andy B.
COOKTOP JENN-AIR JIC4536XS00 Arrived on site for cooktop error codes and some burners not operating. Tested and inspected unit and found failed module. Will need to replace and program. Due to oven placement under unit will need 2 man. Authorization needed. Office to schedule return trip.; ordrng 1 SEENOTE (2 MAN) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED )