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Local Reviews
for Taylor, TX
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Dennis - Taylor, TX
HEIDI and Shirley
Heidi - Taylor, TX
Great service serviceman was very caring about the service he was giving.
Abe
Abe - Taylor, TX
Wonderful and professional experience
Home Depot Warranty Repair
John - Taylor, TX
AE was very easy to schedule. The lady on the phone was extremely nice. They scheduled for a 3 hour window. The technician, Jonathan, was on time, very courteous and friendly, and fixed our refrigerator promptly. We were very satisfied with the service. We would recommend AE to others.
Great Service
Susan - Taylor, TX
Andy was very professional and did a great job.
Great Service
Susan - Taylor, TX
Repair person was very friendly and was very satisfied with repair.
Great Service!
Brooke - Taylor, TX
Technology knowledgble , Friendly, quick to idenify repair
Melissa - Taylor, TX
Great customer service experience
Paul - Taylor, TX
kasper
Lucy - Taylor, TX
Good service
Fast, friendly, courteous service
Renae - Taylor, TX
Wesley was on the ball. He found, explained, and fixed the problem in no time, and was friendly and polite.
Very Knowledgeable
Ann - Taylor, TX
Only thing he could have done better was to check the condensation pan
Dorothy
Dorothy - Taylor, TX
Jerry repaired my washer quickly and also provided important information regarding the amount of detergent I should use.
Great Service from tech
Mary - Taylor, TX
Wes was very professional and did a great job.
Good job,but . . .
Patricia - Taylor, TX
Our dishwasher door has broken numerous times. Each time AE repairs it, but we believe there is some design defect. It is NOT user error. We are two mature adults who exclusively use it. We have owned many dishwashers and never had problems. Ever. So the conclusion we are making an error is wrong. Your repairman agreed.
Great Service
Cullen - Taylor, TX
Excellent
Havalda - Taylor, TX
Nathaniel Bolkenstyn repaired my whirlpool dishwasher in a professional timely manner. He was on time, courteous and answered any questions that I had. He is a credit to Appliance Express.
Great service
Rebecca - Taylor, TX
Great service. Great technician. Nathan did a great job.
Dependable, professional service
Diana - Taylor, TX
Nathan was polite and professional. He diagnosed and repaired the problem with the leak in our refrigerator as efficiently as possible.
Excellent service!
Jacob - Taylor, TX
Nathan was very professional and knowledgeable. Got the job done quickly and efficiently.
Nathan was very professional
John - Taylor, TX
He was very knowledgeable and efficient doing his work diagnosing my Maytag refrigerator. He explained the problems and how he was going to get it repaired to perform as it should
Great Service
Sheldon - Taylor, TX
Warranty work on relatively (less than a year old) new KitchenAid fridge. All work performed expertly, timely and courteously. Thanks very much.
Great service.
Marcel - Taylor, TX
Excellent!
Christy
Christina - Taylor, TX
Awesome !
great service
Abraham - Taylor, TX
Steve C.
FREEZER MAYTAG MRT118FFFH00 Arrived on site for the unit is not freezing or cooling properly. Found the freezer temperature is at 46°. Did not find any UV dye on any joints or copper. Found the low side is a -10 vacuum and the high side is at 125. Called Whirlpool Sr#7725375114 Steve
Steve C.
COOKTOP WHIRLPOOL WFC310S0EW1 Arrived on site to replace the left front element. Replaced the part and tested the unit. Unit works properly and job complete.
Steve C.
WASHER MAYTAG MVWB865GW0 Arrived on site to replace the gear case per previous tech. Talk to the units back and found The outer tub is cracked next to the drain port. Found the unit will need a new outer tub. Office will need to reschedule the customer. Will use the returning parts if needed for the next visit.; ordrng 1 W10512161 (tub asm)
Steve C.
DRYER WHIRLPOOL WGD5620HW0 Arrived on site for the unit has a f3e3 error code. Tess of the unit and found the unit is not converted to LP on the orifice. Customer had the conversion kit. Install the conversion kit and test the unit. Unit works properly and advise customer to clean air vents every six months.
Tyler B.
WASHER MAYTAG MVWX655DW1 "Arrived onsite for unit not draining. Found drain pump had failed, replaced pump and tested good. No leaks on site
Jonathan S.
RANGE AMANA NED4655EW1 "Arrived on site to install previous diagnosed parts. Removed failed motor and installed new. Tested operation, all tested good."
Jonathan S.
OVEN MAYTAG MGS8800FZ0 "Arrived on site to install previous diagnosed parts. Removed controls and installed new. Tested operation, all tested good."
Steve C.
DRYER AMANA NED4655EW1 "Arrived on site for the unit will not start. Tested the unit and found the motor will start by manually rotating the drum. Found the unit will need a new motor, blower wheel and push start switch. ; ordrng 1 WP694089 (wheel)"
Andy B.
DRYER MAYTAG MEDB835DW4 Arrived on site for dryer making noise in use. Tested and inspected unit and found back panel rubbing on metal. Adjusted and tighten to reduce rubbing. Tested unit and all operations are normal. No other repairs are needed at this time.
Steve C.
DRYER WHIRLPOOL WGD5620HW0 Arrived on site for the unit is not working properly. Tested the unit in diagnostics and received error code f3e3 thermistor shorted. Replaced the thermistor and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Andy B.
WASHER WHIRLPOOL MHW3505FW1 Arrived on site for washer door not opening. Tested and inspected unit and found failed door latch. Removed failed part and replaced with new. Tested unit and found unit operations are abnormal due to shorted control. Ordering control and UI to be safe. No water leaks present at time of service.; ordrng 1 W10911040 (UI) and 1 W11201284 (CONTROL )
Steve C.
WASHER AMANA NTW4516FW2 Arrived on site for the unit is not working properly. Tested the unit and found the actuator will not switch between agitation and spin. Remove the actuator and found the actuator is broken. Replace the actuator and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Steve C.
WASHER AMANA NTW4516FW2 Arrived on site for the unit is not working properly. Tested the unit and found the actuator will not switch between agitation and spin. Remove the actuator and found the actuator is broken. Replace the actuator and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Steve C.
DRYER GE GTDS825ED0MC Arrived on site for the unit will not start. Tested the unit and remove the control panel and found the control board has a burnt connector K8 on the control board. The unit will need a new control board and wire harness.
Steve C.
WASHER MAYTAG MVWB725BW0 Arrived on site to replace the control per previous tech due to unit not working properly. Replaced the control and tested the unit. Unit works properly and all water connections were dry at the time of service.
Joel G.
DRYER WHIRLPOOL WED9150WW1 "Arrived on site to diagnose dryer not heating. Found 240 vac at the element. Element needs replaced. Also, dryer is completely plugged up and will require extra service Replaced part and verified operation. Lubricated rollers and vacuumed dryer as well. Informed customer of regular venting cleaning and fire hazards."
Joel G.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to diagnose fresh food leak. Found drain frozen again and starting to collapse internally. Called source, spoke w/ Mark, 7725047499, Verified no leaks at time of svc call."
Joel G.
WASHER MAYTAG MVWB725BW0 Arrived on site to diagnose washer or spinning. Customer verified it would just rotate and not go full speed. It it only happens every so often. Today it’s working. Found communication issue between sensor and main board. Drain is secure and verified no water leaks at time of svc call.; ordrng 1 W10763749 (cntrl-elec)
Joel G.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site to diagnose fridge not cooling. Found 50 degs in ff side and 25 degs in frz. Verified all components on. Accessed evaporator and found a good complete frost pattern on the evaporator. Previous tech had mentioned about replacing manual air damper but it is fine as it closes and opens fine when turning knob but did have to reinstall it correctly as it came loose. Only component that needs replaced at this time is the thermostat as it could be failing and not allowing enough time for components to stay on to actually cool fridge to set temps. Replaced, verified operation and verified no water leaks at time of svc call."
Jonathan S.
WASHER MAYTAG MVWB725BW0 "Arrived on site for washer making loud noises. Inspected unit and turned basket. Found major burning failure. Found suspension rods damaged. Disassembled unit and removed wash basket to inspect. Will need to replace bearing and suspension rods. ordrng 1 W10247710 (washer,suspension J4L8SS58) and 1 W10435302 (bearing/JL64SS04)"
Andy B.
WASHER AMANA NTW4516FW2 Arrived on site for washer not operating properly. Tested and inspected unit and found new control is the issue. Upon arrival at first visit when unit was plugged in drain pump would run nonstop. Removed and replaced failed control and unit checked good. Checked for error codes on this visit and found none. Ran automatic test mode and all operations are normal. Put unit in a regular cycle and found unit with only stay in sensing. Made aware of issues and was instructed to check for error codes and found none again. Informed that automatic test cycle operations are normal. Was instructed to check voltage at outlet and voltage tested within range. Was instructed that everything checked good and to check on wire harness and to calibrate unit again to be safe. Calibrated unit again with no improvement. Checked wire harness and found no issues. Ordering a wire harness and switch’s to be safe. No water leaks present at time of service.; ordrng 1 W10859568 (SWITCH ) a
Andy B.
DRYER WHIRLPOOL WED4815EW1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal.
Andy B.
FREEZER GE DSE25JMHECES Arrived on site for refrigerator with water coming from ice making non stop. Tested and inspected unit and found failed ice maker calling for water. Removed failed part and replaced with new. Tested unit and cycled ice maker. Ice maker called for water and stopped when ice maker filled. All operations are normal. No water leaks present at time of service.
Andy B.
DRYER ROPER RED4516FW0 Arrived on site for dryer not drying. Tested and inspected unit and found all operations to be normal. Called tech line and spoke with Mark Made aware of customers stated issue and what was found. Was instructed to test temperature again with product in it this time to make sure unit is not failing under load. And if unit temperatures are proper that unit is operating as designed. Did as instructed. Temperature cycles were normal. Unit is operating as designed. Instructed customer on use and care and practice for best performance. No repairs are to be made at this time.
Andy B.
WASHER MAYTAG MVWB765FC1
Andy B.
WASHER ROPER RTW4516FW1
Andy B.
DRYER ROPER RED4516FW0 "Arrived on site for dryer making loud noise. Inspected unit and found back panel loose and rubbing vent making noise. Adjusted and tighten, tested unit and all operations are normal. No other repairs are needed at this time."
Andy B.
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer making noise. Tested and inspected unit and could not repeat noise. Had customer put clothes in unit and still could not repeat noise. Customer stated that when it made the noise it was the same as before. Adjusted venting and added more padding. Tested unit and all operations are normal. No other repairs are needed at this time.
Andy B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher not spraying. Tested and inspected unit and failed pump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Andy B.
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range bottom door not aligned properly. Tested and inspected unit and found bent right side hinge. Made adjustments. Tested door operations and all operations are normal. No gas leaks present at time of service.
Andy B.
WASHER GE GTW330ASK4WW Arrived on site for washer not draining and burning smell. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Andy B.
WASHER MAYTAG MVWC565FW0 Arrived on site for washer not draining properly. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Jonathan S.
REFRIGERATOR MAYTAG M1TXEGMYW01 "Arrived on site for refrigerator not cooling. Measured temperature in RC at 45° at 5°. Performed diagnostics and gained access to evaporator. Inspected evaporator, found drain line block by ice and evaporator fan not running. Tested voltage to fan and found none. Disconnected fan and tested at connector, no voltage. Traced voltage to adaptive defrost control. Removed contraindications installed new, tested fan and found not running. Tested voltage and found 120 volts to fan motor. Removed fan motor and installed new. Tested operation. Removed ice and cleared defrost drain. All tested good, no water leaks present."
Jonathan S.
RANGE GE JGBS66REK3SS Arrived on site for range front left burner continues to sparks. Inspected valve and found switch not connected to valve correctly. Corrected switch and tested unit. All tested good.
Andy B.
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer making loud noise. Tested and inspected unit and found failed blower wheel. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.