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Local Reviews
for Taylor, TX
Powered by Fluid LOCALGreat service...was able to locate the problem immediately and repair
Cheryl - Taylor, TX
Easy fix
Albra - Taylor, TX
Andy was great, did not like having to wait two hours to make the appt. but I know that has nothing to do with y’all.
Wonderful Service
DR - Taylor, TX
Jimmy was the nicest and most professional young man and gave me lots of information about using this HE washer correctly.
Quick repair time and excellent customer service!!!
April - Taylor, TX
Great service
Dennis - Taylor, TX
Andy was great. Answered all my questions
Patrick - Taylor, TX
With Covid ... he brought everything he needed and cleaned up after himself.
Awesome people
Albra - Taylor, TX
Very professional and kind, ty
Dishwasher and refrigerator service
Linda - Taylor, TX
The technicians were professional and provided knowledge that I was not aware of as it related to the appliances. They fixed both units. Thank you.
Great service
Albra - Taylor, TX
A 10!
Oven
Bobby - Taylor, TX
He replaced the ignitor. Shortly after he left, I made something and then it stopped working again. I was not happy and now have to wait another week for an appointment. He was a friendly guy but I'm just wondering if more than the ignitor was faulty.
Maytag Repair
Betty - Taylor, TX
Andy was an excellent service tech. He was quick and efficient.
Good service
Dwayne - Taylor, TX
Andy was knowledge and efficient. Really nice young man to boot.
slow on parts
Gilbert - Taylor, TX
Long wait for small parts
great service
Cheryl - Taylor, TX
Great service
Charline - Taylor, TX
Professional, knowledgeable, patient
Great service
Charline - Taylor, TX
Great service
Charline - Taylor, TX
Professional and prompt
Great service
charline - Taylor, TX
Very satisfied
Service on oven
Diana - Taylor, TX
Tyler, was very professional. Awesome young man.
Jarrod
Jarrod - Taylor, TX
Good fast friendly service. A plus
Wish it had been fixed on the first trip
Marla - Taylor, TX
They fixed it and did a great job, but he was missing a piece the first visit and we had to wait a whole week for anyone to come back out. It seems like if it couldn’t be fixed because you didn’t have everything, you would have come back sooner!
none
Dennis - Taylor, TX
HEIDI and Shirley
Heidi - Taylor, TX
Great service serviceman was very caring about the service he was giving.
Abe
Abe - Taylor, TX
Wonderful and professional experience
Home Depot Warranty Repair
John - Taylor, TX
AE was very easy to schedule. The lady on the phone was extremely nice. They scheduled for a 3 hour window. The technician, Jonathan, was on time, very courteous and friendly, and fixed our refrigerator promptly. We were very satisfied with the service. We would recommend AE to others.
Jimmy J.
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer hot water connection is cracked and leaking water. Found inlet valve on the hot side had a hairline crack. No other damage found. Ordered a new inlet valve to return and complete the repair. ; ordrng 1 W11210459 (Inlet valve)
Jimmy J.
WASHER MAYTAG MVW7232HW0 "Arrived on site for Vibration During Cycle - Top Load Washer. Placed in diagnostics and F0E5,F0E9 came on. Unbalanced load detection errors. Cycled through all diagnostics and washer is operating as designed. No leaks detected. Job completed."
Andy B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator freezing food in RC. Tested and inspected unit and found failed UI and HV control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Wesley P.
DISHWASHER MAYTAG MDB9979SKZ0 "Arrived onsite for f1 e9 error. Removed drain and cleared space, unit is now operating as designed. Advised customer on repair."
Andy B.
DISHWASHER WHIRLPOOL WDF520PADM8 "Arrived on site for dishwasher leaking from left side. Tested and inspected unit and found vent gasket improperly installed from factory and pinched. Removed part, added food safe lube and reinstalled properly. Tested unit and all operations are normal. Instructed customer on use and care and practice for best performance. Instructed customer to keep close eye on unit to prevent water damage risk. No water leaks present at time of service."
Jimmy J.
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site for range rubber seal around cooktop rubber seal around cooktop damaged >>>. Removed cooktop and installed new cooktop. Job completed.
Andy B.
DRYER WHIRLPOOL WGD5620HW0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Jimmy J.
WASHER MAYTAG MVW7232HW0 "Arrived on site for NO POWER--APPEARS DEAD, NO LIGHTS ON THE CONTROL PANEL--TRIED RESETTING AND NOTHING HELPS. Placed in diagnostics and got F7E4. No other error codes found. Found shifter connector loose. Connected shifter connector and lowered front left leg to ensure washer was properly balanced. No leaks detected. Job completed."
Andy B.
DRYER WHIRLPOOL WGD5620HW0 Arrived on site for dryer making noise. Tested and inspected unit and found failed rollers. Ordering needed parts. Office to schedule return trip.; ordrng 1 279311 (ignitor kit & bracke) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 6 WPW10314173 (support)s
Jimmy J.
DRYER WHIRLPOOL NED4655EW1 Arrived on site for when I turned the dryer on it was loud noise. The dryer will turn on but has no heat. Ran dryer and no heat came on. Removed vent tube and turned on dryer and found no air flow. Found blower wheel had become detached. Mounted blower wheel back on motor and dryer is blowing and heating as designed. Job completed.
Jimmy J.
FREEZER WHIRLPOOL KRMF706ESS01 Arrived on site for Freezer is allowing food to thaw. Not cooling properly. Another symptom (which is probably the same problem) is the ice maker is slow to make ice.Freezer was cooling at 29 degrees. Found ice build up around FC thermistor on exterior of evaporator cover. Removed evaporator cover and found thermistor very loose over tubing causing defrost to complete too soon. Resecured evaporator thermistor with foil tape and zip tie. Unplugged fridge for one minute to reset. Fridge is cooling as designed. Job completed.
David S.
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site for microwave hood light staying on. I inspected the unit and work area. I found constant 120 volts to the vent hood light, I toggled the light and the voltage stayed the same. The relay for the light is stuck open. I am ordering the microcomputer to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W10892389 (cntrl-elec)"
Andy B.
RANGE WHIRLPOOL WEG730H0DS0
Andy B.
DISHWASHER GE GLD4968T05SS Arrived on site for dishwasher not draining and leak. Tested and inspected unit and found new garbage disposal installed and knock out for dishwasher drain hose was not knocked out not allowing it to drain and creating leak due to back pressure. Knocked out knock out and reinstalled drain hose and tested unit. All operations are normal. No water leaks present at time of service. Instructed customer on use and care and practice for best performance and to keep close eye on unit to be sure of no leaks to prevent water damage risk.
Andy B.
WASHER KENMORE 110.2235251 Arrived on site for washer not operating properly. Tested and inspected unit and found failed control and failing gearcase. Also found issues with latch. No repairs are to be done at this time. No water leaks present at time of service.
Andy B.
RANGE AMANA AER6303MFS2 Arrived on site for range oven not heating. Tested and inspected unit and found failed fuse and damaged harness. Ordering needed parts. Left unit unplugged and instructed customer not to plug in or use. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11458879 (HARNESS ) and 2 WP3196548 (fuse-thrml)s
Jimmy J.
OVEN WHIRLPOOL WFE535S0JZ0 "Arrived on site for Oven Heat. Oven is not heating to programed temp. Even though I have no way to gauge, I know the temp is not the indicated 350. I normally bake a cheesecake at 350 for 30 minutes and at 325 for another 30 minutes (on my old Whirlpool stove/oven). Cheesecake is in oven over an hour at 350 and still liquid. Just purchased on Monday of this week, Dec. 14thRan three sets of temps that gave me an average of 337. Calibration mode was set +15 degrees to offset the temp to average closer to 350. After calibrated I ran another set of temps and got an average of 347. Oven heating as designed. Job completed."
James C.
DRYER WHIRLPOOL WED4815EW1 Arrived on site and tested operation. Found motor just humms when start button pressed. Found motor was very hard to turn and making a rubbing sound. Found blower wheel seized to motor. Cut blower wheel off and installed new motor and blower wheel. Tested incoming voltage and found to be good. Found voltage changed after the load of the motor was placed on the unit. Took amp draw and found 16 amps at L1 and none on L2 when attempting to start motor. Called tech line and spoke to Scott #7729542791. Customer has a house electrical supply issue to dryer outlet. Turned breaker off to outlet and instructed customer that a licensed electrician will need to test the circuit under load to determine failure. Job complete
Andy B.
MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site for microwave bulb not working and lamp housing shocked customer. Tested and inspected unit and found failed bulb and lamp housing. Removed failed parts and replaced with new. Tested unit and all operations are normal. Called whirlpool safely and spoke with Kim (SR# 7729467949) Job complete.
Andy B.
RANGE WHIRLPOOL WFG505M0BS3 Preformed temperature test and found unit temperature operating properly and cycling on and off properly. Found no issues with door or gasket called tech line and spoke Andrew (SR#7729472058) was instructed on service pointer that states Oven door temperatures are manufactured within UL & CSA standards for safety
Jimmy J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for Dishwasher won't drain Placed in diagnostics and got F6E4. Inlet valve was good. Ran drain cycle and could hear the drain pump struggling. Replaced drain pump and ran drain cycle again and water began draining. Adjusted drain tube high loop to ensure proper water flow doesnt back up and not allow water to drain properly. No leaks detected. Job completed.
Andy B.
WASHER AMANA NTW4516FW3 Arrived on site for washer leaving wet clothes at end of cycle. Checked for error codes and found none. Ran automatic test cycle and found all operations to be normal. Found improper soap usage and improper loading. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Andy B.
WASHER WHIRLPOOL WTW7120HW0 Arrived on site for washer power button not working properly. Tested and inspected unit and found failed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Andy B.
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer not operating properly. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Andy B.
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer still not operating properly. Tested unit about 20 times while testing voltage and unit worked properly every time and voltage was good every time. Called tech line and spoke with Chris (SR# 7729364328) Made aware of stated issue and what was found and what has been done previously and what was found with voltage previously. Was instructed to make sure power cord was good and if so it is house voltage issue. Checked power cord and power cord is good. Is house voltage issue. No other repairs are are to be done at this time.
Andy B.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not operating. Tested and inspected unit and found failed control Instructed customer that due to infestation unit is not covered by warranty. No repairs are to be done at this time. No water leaks present at time of service.
Andy B.
MICROWAVE KITCHENAID KOCE500EBS09 Arrived on site to install previously diagnosed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Andy B.
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and found little to no improvement. Found that L1 to neutral has 120 volts, L2 to neutral has 120, L1 to L2 has 240, however found that under load L1 to neutral jumps to 220 volts and L2 to neutral drops to 26 volts. Called tech line and spoke with Joel (SR# 7729258479) Made aware of issue, what has been done and what was found. Was instructed that issue is with incoming voltage and that electrician will be needed to fix issue. Was instructed to show customer and to instruct on use and care and that an electrician will need to fix issue. Did as instructed. No other repairs are needed at this time."
Andy B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for refrigerator freezing food in RC. Tested and inspected unit and found failed thermistor and UI. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Andy B.
REFRIGERATOR WHIRLPOOL ET1FHMXMQ00 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. . Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Andy B.
REFRIGERATOR GE DSE25JSHECSS Arrived on site for refrigerator water dispenser not working and ice maker not making ice. Tested and inspected unit and found failed water valve and manifold. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Andy B.
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site for dishwasher rack issues. Tested and inspected unit and found failed stops. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Andy B.
DISHWASHER GE GDF640HGM0WW Arrived on site for dishwasher dispenser door issues. Inspected unit and found failed dispenser door. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Andy B.
MICROWAVE KITCHENAID KOCE500EBS09 Arrived on site for oven microwave combo UI issues. Tested and inspected unit and found failed UI. Ordering needed part. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10916778 (swtch-memb)
Andy B.
WASHER WHIRLPOOL LSR8233EQ1 "Arrived on site for washer not agitating or spinning. Tested and Inspected and found failed gearcase. Attempted to remove basket and basket would not remove due to rust. Would need to replace gearcase, basket and tub to complete repairs. No water leaks present at time of service."