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for Spring Branch, TX
David - Spring Branch, TX
Parts were ordered and arrived quickly. Tech installed them professionally. Overall great service
Kitchenaide refrigerator repair
Nick - Spring Branch, TX
Quick service. Andrew was very personable.
David - Spring Branch, TX
Excellent service from Andrew.
Excellent troubleshooting and problem resolution
Gordon - Spring Branch, TX
Person was very professional and very helpful
Antonio - Spring Branch, TX
Stephen - Spring Branch, TX
Thank your for the repair. You arrived ready to go to work and took good care of our washer.
Jeremy - Spring Branch, TX
John - Spring Branch, TX
Richard and the entire Appliance Express group were great.
Robert - Spring Branch, TX
Quick response and satisfied with the service.
John - Spring Branch, TX
The technician was on time and basically knew what was wrong with the oven when he arrived. It took a minimal amount of time and he was complete.
Trey - Spring Branch, TX
They were able to diagnose and fix the issue within 10 minutes
Knowledgeable and professional
Gordon - Spring Branch, TX
Highly satisfied with the service provided
Pleased you honored your warranty as it exsprired almost to the date.all service personal were excellent including the ones on the phone.
Wanda - Spring Branch, TX
Gerald - Spring Branch, TX
Billy - Spring Branch, TX
Service was great! They were right on time. Great communication with parts that were ordered. Highly recommend and will use again!
Kim - Spring Branch, TX
Diego is very professional. And very respectful. Has a great personality too. And did a really good job!
Frances - Spring Branch, TX
Edward - Spring Branch, TX
Maynard - Spring Branch, TX
Miller - Spring Branch, TX
Daniel was an excellent tech. Not only knew his job...also great personality
Excellent service and Robert was very professional and fixed the problem quick. Good Job!!!
Jesus - Spring Branch, TX
Experiance was very satisfactory, Robert call when he was in his way and was prompt with the time given. Excellent service.
Fantastic Service by Robert
Cathy - Spring Branch, TX
Robert is a very friendly appliance repair man. He came in at the designated time and fixed the problem quickly. Would I recommend this company and Robert? Of course, I would! Thanks, Robert!
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived onsite for the refrigerator freezer leaking water. During inspection found that drain was clogged causing the leak. But the water inside the freezer has frozen up and I can not open the freezer door. Advised customer that the refrigerator will need to be thawed out in order for us to repair the issue. Customer also stated that the shut off arm to the ice maker had broken off. Ordering parts and office to schedule. ; ordrng 1 WPW10474785 (Shut off arm.) and 1 WPW10397636 (Left hand) and 1 WPW10397635 (Right hand)
OVEN WHIRLPOOL WOD51EC0HS02 Arrived onsite for the oven not working properly. Ran diagnostics and found error code F6E4 UI and ACU communication issue. Also found that the console is not responding correctly. Will need to replace the ACU control and Console and advise customer on the whirlpool app and updates. Ordering parts and office to schedule ; ordrng 1 W11297709 (Console)
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Arrived on site to test unit for RC not cooling and ice maker in FC not producing. Found RC thermistor readings were off. Replaced RC thermistor which comes as a harness with FC thermistor. Tested unit, damper door was not responding. Replaced damper, tested unit unit works good. Ice maker functioning as designed. But not filling. Removed water line and found it was frozen. Thawed line and still no water to ice maker. Replaced valve and ran diagnostics. Ice maker is working as designed and filling as should. No leaks detected. Job complete."
MICROWAVE KITCHENAID KOCE500ESS06 Arrived on job to replace previously diagnosed parts. Replaced fan but light bulb ordered incorrect. ; ordrng 1 423107022541 (reflector)
OVEN KITCHENAID KOSE500ESS01 Arrived on site to test unit for error code f2e1 and f1e0. Found when trying to heat error codes will pop up. Control board was run without also like to return with UI. Office to reschedule.; ordrng 1 W10588714 (panl-cntrl)
MICROWAVE KITCHENAID KOCE500ESS06 Arrived on job for complaints of light in microwave not working and fan in oven loud. Found the light bulb not working in microwave and convection fan bearings bad. Will need bulb and fan motor. ; ordrng 1 W10860984 (motor-fan) and 1 W11193483 (lens-lamp)
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site to test unit for not cooling. Unit was plugged in when I arrived. Compressor nor condenser fan was running. Found condenser fan connection was not properly inserted. Secured connection and fan instantly turned on and compressor followed. RC air damper and FC evap fan working as designed. No leaks detected at time of service. Job complete.
REFRIGERATOR GE PSS26SGRBSS "Arrived on site to test unit for broken ice bucket and bad auger motor. Found auger motor really loud and stuttering. Also found ice bucket broken. Replaced auger motor and ice bucket. Tested unit, unit works good. Job complete."
REFRIGERATOR GE PSS26SGPASS Arrived on site to test unit for not cooling. Last time out all components tested good. This time out compressor was not receiving voltage. Verified control was receiving proper voltage but not suppling voltage to compressor. Replaced control and unit is now working as designed. Took pics of burnt marks on board. Job complete.
FREEZER ELECTROLUX LFFN15M5HWB "Arrived on site to test unit for not cooling towards top. Tested unit and found weak compressor with .1amp draw. Recommended replacing compressor, dye dryer, and charging with refrigerant.
REFRIGERATOR GE PSS26SGPASS "Arrived on site to test unit for not cooling. Found condenser fan attempting to turn but was just flickering. Verified cond motor was receiving proper voltage. Cleaned condenser. Replaced condenser motor, tested unit, unit works good. Advised customer to put glass of water in freezer and wait till water freezes over before using. Job complete."
OVEN GE PT9550SF4SS "Arrived on site to replace control board from previous diagnosis. Replaced control, tested unit to 350, unit works as designed. All functions operating as designed. No current error codes. Job complete."
OVEN GE PT9550SF4SS "Arrived on site to test unit for probe constantly lit when operating upper oven. Replaced meat probe jack and harness, removed old control board and found new control was damaged. Put unit back together, tested unit, same issue. Needing control board to fix issue.; ordrng 1 Wb27x21657 (board machine contro)"
RANGE GE PP9830DJ1BB Arrived on site to test unit for broken fan knob and switch. Replaced switch and knob, tested unit, unit works good. Job complete."
REFRIGERATOR WHIRLPOOL WRB119WFBW01 Arrived onsite for the refrigerator not cooling. Replaced damper control and refrigerator is now cooling. Complete
REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site to test unit for not cooling. Customer said unit will stop cooling so customer will turn power off for 5 mins and unit will turn back on to cool to temp, but will not turn back on after that. Replaced inverter box, tested unit, unit works good. Job complete."
DRYER SAMSUNG DV42H5200EP/A3-01 Arrived onsite for the dryer not heating. During testing found that the heating element was no good. Installed new heating element and dryer tested good and is heating. Complete
REFRIGERATOR WHIRLPOOL WRB119WFBW01 Arrived onsite for the refrigerator section not cooling. During testing found that the damper control door was not open. Replaced control and refrigerator thermistor and it did not resolve the issue. Will need to replace damper control. The light cover was broken upon arrival will need to replace it as well . Ordering parts and office to schedule ; ordrng 1 W11284721 (cover) and 1 WPW10594330 (control)
REFRIGERATOR WHIRLPOOL GSF26C5EXY00 Arrived onsite for the refrigerator leaking water. During testing found that the water valve was leaking water. Replaced valve and it tested good and no leaks detected complete
MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived onsite for the microwave not working properly. During testing found that the control board is causing the issue. But could not find any parts for this microwave. ; ordrng 1 RESEARCH (CONTROL BOARD )
REFRIGERATOR WHIRLPOOL WRB119WFBW01 Arrived on site to test unit for RC section not cooling. Customer had refrigerator set to coldest setting(7). Removed damper door cover and found damper door closed. Found damper door disconnected. Connected damper and door automatically opened. Tested damper and unit is working as designed. Adjusted settings to recommended(4). No leaks detected. Job complete.
DISHWASHER WHIRLPOOL WDF750SAYM3 "Arrived on site to test unit for not draining. House is vacant. Home had recent inspection and they found dishwasher was not draining. Found unit did not have a high drain loop causing water to back flow from sink to dishwasher. Also found unit was not level causing water to accumulate in front of unit and leak from door. Installed high drain loop and leveled, tested unit, unit works good. No leaks detected. Job complete."
WASHER GE GFW450SSM1WW Arrived on site to test unit for loud noise when spinning. Found basket had way too much play. Needing to replace rear and front tub and basket. Needing 2hrs and 2 man. Office to reschedule.; ordrng 1 2-MAN and 1 2HRS and 1 WH08X10054 (tub seal) and 1 WH08X23479 (gasket) and 1 WH45X10096 (rear tub asm) and 1 WH45X20907 (front tub) and 1 WH45X23480 (basket asm 5.1 cu ft)
OVEN AMANA AOCS3040E "Arrived on site to inspect oven for not heating correctly, upon inspection found the oven was a little low, calibrated up 15 degrees. Instructed customer on proper rack placement and cooking functions. Complete"
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to inspect dishwasher for not washing correctly, upon inspection found the lower part of pump not spinning, valve was also not opening completely
DISHWASHER KITCHENAID KUDE60HXSS5 "Arrived on site to inspect dishwasher for not opening, upon inspection found the left spring pin misaligned, realigned pin and all functions returned. Complete"
DISHWASHER KITCHENAID KUDE60HXSS5 "Arrived on site to replace control panel from previous diagnosis. Replaced panel, tested unit, unit works good. No leaks detected. Job complete."
WASHER WHIRLPOOL WTW6120HW0 "Arrived on site to test unit for bad latch. Found latch was indeed bad. Replaced latch, tested unit, unit works good. Noticed cold and hot water lines were loose and dripping. Tightened hoses, tested unit, unit works good. No leaks detected. Job complete."
OVEN FRIGIDAIRE PLEB30T8ACA "Arrived on site to test unit for door latch not opening. Got the door open. Found when unit gets power cooling fan automatically turns on. Check both top and bottom temp probes. Both read 1100ohms. Checked switches on both top and bottom latch motor, all checked good. Needing control board to fix issue. ; ordrng 1 318022001 (RELAY BOARD) and 1 318022002 (relay board)"
DISHWASHER KITCHENAID KUDE60HXSS5 Arrived on site to test unit for control panel not lighting when cycle is selected. Verified control panel is receiving proper voltage. Panel is beeping but no light comes on when pushing buttons. Need control panel to fix issue.; saved tckt
FREEZER FRIGIDAIRE FFFH20F2QWC Arrived onsite for the freezer door not closing properly. Replaced outer panel and freezer gasket. And door is closing properly. Complete
RANGE WHIRLPOOL ISE630WS01 Arrived onsite for the oven control stuck in sabbath mode. Replaced control and oven tested good. Complete
RANGE MAYTAG PER5710BAC "Arrived on site to inspect oven for element issues. Upon inspection found the element too hot, replaced both switch and element, no problems found. Complete"
RANGE GE ZGU385LSM2SS "Arrived on site to inspect cooktop for not igniting, replaced parts ordered by last tech and tested for functions. Igniting returned and cooktop is functional. Only used one igniter Complete"
DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site to inspect dishwasher for loud draining, upon inspection found the drain pump running loudly as well as long drains, replaced sensor and pump, checked for all functions. Complete"