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for Spicewood, TX
Jimette Rosas - Spicewood, TX
Paul and Appliance Express did a great job!
MrsF - Spicewood, TX
Technician was excellent but getting the appointment was difficult. Called on a Monday morning...they cancelled twice then finally the tech came on Friday.
Cheryl - Spicewood, TX
Joanne - Spicewood, TX
James - Spicewood, TX
Great service.Knew what he was doing
On time and very friendly!
Shamila - Spicewood, TX
Elisha - Spicewood, TX
A& great service & attitude both
Bill - Spicewood, TX
A &. Great service & attitude both
Veronica - Spicewood, TX
Appreciate the convenience of scheduling and the reminder. Clif was pleasant and knowledgeable. Would use Appliance Express again if the need arose.
Mary - Spicewood, TX
What a stress free appliance repair!!! Clif called 30 minutes before he arrived and was there right on time. He was pleasant and very informative. He had my range fixed in 30 minutes and had everything all cleaned up as well. Appliance Express has a whole folder with their information as well as what was done on my range. Great job!!!
Excellent service call
Richard Hanson - Spicewood, TX
Knowledgeable tech that got us back up and running very quickly.
Fast and Helpful
Jeff - Spicewood, TX
Arrived on time and fixed problem within minutes. Was very helpful and knowledgeable about appliance and answered several questions.
Ken - Spicewood, TX
Great customer service
Debra - Spicewood, TX
Clif was courteous and professional. I appreciated the text reminding me of the appointment and Clif's call letting me know when he would arrive.
Elizabeth - Spicewood, TX
WRS571CIDM02 Arrived onsite for the refrigerator to replace the diffuser diagnosed as defective on the previous visit. I replaced the diffuser and the unit is quiet and working as designed. I installed the air filter and indicator that was missing.
KRSC503ESS Arrived onsite for the refrigerator that is making a gurgling sound again. I found ice in the vacuum vent again keeping the cap from completely seating properly. I found the lower half of the vacuum vent hanging down causing the inside or top side to dip and not allow the vent cap to seat on one side. I removed the ice from in the tube. I switched the cap with one from the RC. The cap fits better but there is still a small gap. I was able to pull the top of the inner base up to close the gap but it starts moving down and opening the gap up because the way the base is foamed into the cabinet.
WOS51EC0AS Arrived onsite for the oven that will not turn on after a popping noise was heard. I found no power coming into the thermal fuse on L1. I pulled the oven to check power at the j-box and found the house wiring in the j-box burned up causing the issue. I advised the customer to call an electrician.
Arrived on site for unit not draining, found bad drain pump, also cleaned out drain line, unit tested good.
Refrigerator-installed new icemaker
Arrived on site for unit making a loud noise during cool down, I found blower fan motor was abnormally loud, I replaced blower motor, unit tested good.
Ice machine-replaced recirc pump and drain pump
Refrigerator-replaced control and Evap cover
Arrived to find freezer and fresh food section was not cooling properly. Removed evaporator cover found ball of ice on cap tube, found restriction in drier. Removed and replaced filter drier, put unit into vacuum and filled with r134a. Unit tested good, no water hooked up to unit.
Arrived on site to inspect the ice machine not producing ice. Found that the control board was not putting power to the recirculating pump. Installed new control board and Unit operates as designed. The customers house water line was leaking; therefore left the water off and the Unit out from under the countertop. See pictures. All water connections were good.
Arrived on site for dryer that would not heat. Tested unit and found zero voltage at terminal block between L1 and L2. Instructed customer that the power condition needs to be corrected.
Kitchenaid refrigerator KRMF706ESS01. Arrived on site to replace center million for refrigerator. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Arrived on site for noisy operation. Found that the noise was coming from the drain pump. Removed article and unit now work quietly with no water leaks.
Arrived on site For for drying condition on the automatic cycles. Found for Mr. is not being accurate really read by the control. Replaced control and the Mr. and dryer checks correct. Inside of the dryer is clean. The customer needs to have his builder correct the miss shaped house vent .
Whirlpool oven WOS51EC0AS04. Arrived on site to diagnose an oven that will not turn on at all. Tested unit and found thermal fuse in the control section open. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.
Whirlpool washer WTW8500DC2. Arrived on site to diagnose a washer that is not turning on. Tested unit and found main control board receiving voltage but not responding or sending voltage to user interface. Replaced main control and tested unit. Found all is functioning properly at this time. The water leaks were found at time of service.
Kitchenaid refrigerator KRFC300ESS01. Arrived on site to diagnose a refrigerator that is condensating and leaking. Tested unit and found homeowner was having condensation form on center mullion of RC doors. Advised homeowner on humidity control function to prevent condensation from forming on center mullion. No other failures were found at this time and no other repairs were needed. No water leaks were found at time of service.
Kitchenaid refrigerator KRFC300ESS01. Arrived on site to diagnose a refrigerator that is forming a solid block of ice in the ice bucket. Found icemaker leaking from front right corner. Replaced ice maker and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.
Jennair refrigerator JF42NXFXDE00. Arrived on site to diagnose a refrigerator with a no ice conditions. Found icemaker bail arm raise to off position when I arrived at home. Turn the ice maker on and found it ran full cycle and filled properly. No mechanical failures were found with system at this time. Advise customer on purpose of bail arm. No leaks were found at time of service.
Maytag washer MVWC565FW0. Arrived on site to diagnose a washer that is shaking during spin. Tested unit and found no mechanical failures at this time. Advised homeowner on proper loading procedures and best cycles to use for best performance, and to prevent out of balance issues. No repairs needed at this time and no water leaks were found at time of service.
Kitchenaid trash compactor KTTS505ESS0. Arrived on site to diagnose a trash compactor that will not open. Found lever release out of alignment and preventing unit from opening. Remounted lever to proper position and tested unit. Found all is functioning properly at this time.
Kitchenaid venthood KXU4236YSS1. Arrived on site to replace blower motor for vent hood. Replaced blower and tested unit. Found all is functioning properly at this time.
Arrived on site for leaking water onto the floor. Found failed defrost drain line. Will order and replace. Removed ice from freeer floor
Maytag washer MVWB855DC1. Arrived on site to diagnose a washing machine that is not filling properly. Found drain line has been pushed too far into drain standpipe and causing unit to siphon water out during fill cycle. Set drain line to proper position and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.
Whirlpool refrigerator WRF767SDEM01. Arrived on site to replace control, UI, and wiring harness for refrigerator. Replaced all three parts and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.