Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.

How can we help? Do you need appliance repair?

Local Reviews
for Spicewood, TX

Appliance Express Rated 4.7 out of 5 stars based on 86 customer reviews

Map of Spicewood, TX

Wanda




Review of Appliance Express

Great job. Very professional


Map of Spicewood, TX

Great service




Review of Appliance Express

Brandon arrived early with no difficulty. He had covers on his shoes, and wore a mask. He quickly made the repair. He explained that the problem was common and that it may reappear. The repair cost was covered by warranty.


Map of Spicewood, TX

Excellent all around!




Review of Appliance Express


Map of Spicewood, TX

Excellent job!




Review of Appliance Express


Map of Spicewood, TX

Ally




Review of Appliance Express

Very knowledgeable. Took extra care in relation to Covid. ( boots, mask , gloves etc) Fixed appliance.


Map of Spicewood, TX

Wanda




Review of Appliance Express

Great Service Under warranty


Map of Spicewood, TX

Great job. Service person was very knowledgeable quick service




Review of Appliance Express


Map of Spicewood, TX

Great service!




Review of Appliance Express

Problem was diagnosed quickly.


Map of Spicewood, TX

Great service




Review of Appliance Express

Was on time. Knew what to do to correct problems Was in and out quickly


Map of Spicewood, TX

Below Average Experience




Review of Appliance Express

I bought 4 major appliances (washer, dryer, French Door Refrigerator and Top Freezer Refrigerator through Home Depot. When I purchased end of March everything was in stock and set to deliver April 2nd. I purchased a new home that did not have any of these appliances and had no back ups. I received a call April 1st that the Top Freezer Refrigerator was out of stock and would not be delivered until end of April. That was fine as this was going to the garage. I confirmed with the representative that the other 3 appliances would be delivered as scheduled on April 2nd. She confirmed. Hesitant that this was actually the case I called Home Depot and they confirmed my entire order was to be delivered April 20th!!! The Home Depot Rep got on the phone with Appliance Express and arranged a partial delivery. Delivery on April 2nd. The two men delivering the appliances seemed very annoyed with each other and did not work well together. It showed the lack of communication as they dented the front drawer of my French Door Fridge after banging it off my counter tops and they ran the back of the fridge into my banister. Luckily no damage to my home but I am now awaiting a replacement fridge. I hope the next two deliveries (replacement fridge and outdoor fridge) will be more efficient and a better experience.


Washed repair




Review of Appliance Express


Dishwasher Repair Amid Coronavirus




Review of Appliance Express

Brandon did a wonderful job and took every precaution to keep a safe distance. He wore shoe covers which we appreciated. Our dishwasher works now... thank you!


Eventually solved problem




Review of Appliance Express

It took two service calls over two weeks to diagnose and fix the problem.


washer still does not spin clothes dry - still soaking wet




Review of Appliance Express

This washer is in a guest house and is not used very often. Washed first load since the repair today, and clothes were still soaking wet when washer stopped spin cycle.


Professional, knowledgeable and courteous




Review of Appliance Express


washer repair




Review of Appliance Express

Brandon was so great. He came out after 3 weeks of trying to get our washer repaired. He diagnosed the problem and was back a week later and fixed the washer. He was polite, did the work and was finished after an hour or so. I would highly recommend Appliance Express.


Efficient and Friendly Service




Review of Appliance Express

Brandon is great


Very happy customer




Review of Appliance Express


Excellent service!




Review of Appliance Express

Luis called ahead, arrived on time, was friendly and professional, and he fixed our problem in record time! Love this type of service!


Great customer service and fast turnaround!




Review of Appliance Express


Appliance Express Satiisfaction Survey




Review of Appliance Express

Andy was very knowledgeable and very polite Would definitely want Andy on my next repair


Knowledgeable and prompt




Review of Appliance Express


Great experience!




Review of Appliance Express

Andy was prompt, efficient, and fixed our issue.


Repair of freezer compartment drawer




Review of Appliance Express

Repair of freezer compartment drawer: The tech glued the drawer parts together however the glue ended up getting all over the clear plastic drawer it’s self and ruined a brand new drawer with glue smudges all over it As a result I need a new door for my new refrigerator


Dependable service




Review of Appliance Express

I can always depend on their service and being on time


Great service




Review of Appliance Express

Very good service. Excellent communication.


Gary




Review of Appliance Express

My oven had performance issues related to technology, not hardware. Donna was able to truly diagnose the unusual problem quickly. Her training was obvious as the problem wasn’t typical and required brainpower (Donna’s) to resolve. Unfortunately the first service call by an unknown technician was a no show hence my average rating for convenience.


xx




Review of Appliance Express


Great service




Review of Appliance Express


Fast service




Review of Appliance Express


Professional and efficient.




Review of Appliance Express

Shared with me the problem and the solution. Punctual and professional


GREAT JOB




Review of Appliance Express

Professional all the way. Paul is a credit to your company and very knowledgeable.


Great service, the best




Review of Appliance Express

Quick fast friendly and knowledgable


Skilled, efficient, friendly...




Review of Appliance Express


Great servic




Review of Appliance Express

Paul was great - very professional and he was able to fix my oven without another trip. Also appreciated the call that he was on the way, Phyllis Ungerer


Brandon C.

Brandon C.

DISHWASHER GE ZDT870SPF5SS "Arrived on site for customer complaint of unit not heating , found faulty heater inside pump/motor. I replaced pump/motor, unit tested good.

Near Lakehurst Rd, Spicewood, TX 78669
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF760SADB2 "Arrived on site for customer complaint of leak, found detergent dispenser broken, I replaced dispenser, unit tested good."

Near Austin Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

DRYER GE GTD33EASK0WW "Arrived on site for customer complaint of timer not advancing, found faulty timer, I replaced timer, unit tested good."

Near Sage Hill Pass, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived on site for customer complaint of unit not cooling, found compressor leads open, failed compressor, ordering compressor and bringing back inverter and controls. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10913755 (compressor) and 1 WPW10143759 (dryer)"

Near Nightlife Cove, Spicewood, TX 78669
Brandon C.

Brandon C.

DRYER KITCHENAID UNKNOWN "Arrived on site to replace garbage disposal, found disposal is to rusted out and screw stripped, need an angle grinder to cut through the bolts and stainless steel in order to remove old disposal. Instructed customer to call plumber to see if they can remove the disposal."

Near Grant Cannon Ln, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for customer complaint of lights not working in both sections, found failed modules, I replaced modules, unit tested good."

Near Co Rd 409, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR GE ZISS42NCASS "Arrived on site for customer complaint of unit not cooling properly in both sections, found sealed system leak. Ordering compressor, evaporator, filter drier, for SS tech to locate leak and repair unit. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB) and 1 WPW10143759 (dryer) and 1 WR85X223 (evaporator) and 1 WR87X20798 (aasm hi side)"

Near Cliff Cir, Spicewood, TX 78669
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIS155HLS2 "Arrived on site for customer complaint of unit not working and mold inside of tubes. Found failed water valve, ordering valve.; ordrng 1 CNOTE (OFFICE TO SCHEDULE WITH 258771) and 1 W10801996 (valve) and 1 W10863947 (tube) and 1 WP2185626 (hose)"

Near Cliff Cir, Spicewood, TX 78669
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL MBF1958XES3 "Arrived on site and inspected refrigerator and found ice buildup on bottom of freezer, took picture. Removed evap cover and found evap drain is blocked. Whirlpool has provided the new style of drain hose directly to customer. job complete"

Near Paisley Dr, Spicewood, TX 78669
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived on site and inspected refrigerator found it is not cooling, checked power into inverter and it is correct. Inverter is not blinking. Replaced it and new one is blinking three times. Spoke with tech line and they said this means that the inverter is bad. Spoke with DW 7727934381; ordrng 1 W10645666 (invrtr-box)"

Near Nightlife Cove, Spicewood, TX 78669
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8000DW3 "Arrived on site for customer complaint of unit not completing cycle, found gearcase shaft was out of round causing basket to wobble during spin test and lots of vibration. Unit needs spin basket, gearcase, clutch, and slider. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE AFTER CUSTOMER SPEAKS WITH WHIRLPOOL. ) and 1 W10447975 (slider) and 1 W10586079 (basket asm) and 1 W10817398 (clutch) and 1 W10868473 (gearcase)"

Near Sean Avery Path, Spicewood, TX 78669
Brandon C.

Brandon C.

DRYER MAYTAG MED8630HW0 "Arrived on site for customer complaint of noise issue, found drum was not making good contact with bulkhead, added dryer pads, and worn out drum rollers. Ordering drum and repair kit. ; ordrng 1 W10541657 (drum) and 4 W11113654 (pad)s"

Near Majestic Hills Blvd, Spicewood, TX 78669
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on job for complaints of cracked container and no ice. Ran test cycle on icemaker and found it leaks. Container damaged on bottom cracked. After replacement test operation.

Near Grant Cannon Ln, Spicewood, TX 78669
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for customer complaint of unit not producing ice, found recirculating pump had failed.

Near Masters Pkwy, Spicewood, TX 78669
Brandon C.

Brandon C.

RANGE GE CGS700P2M2S1 "Arrived on site to replace faulty control, I replaced control, unit tested good."

Near Briarview Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to replace evaporator cover and control, I replaced parts, unit tested good.

Near Lakeshore Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF760SADB2 "Arrived on site for customer complaint of unit leaking, found leak coming from debris between gasket and tub frame. Found dispenser gasket leaking as well, ordering dispenser. ; ordrng 1 W10620296 (detergent dispenser)"

Near Austin Dr, Spicewood, TX 78669
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite to replace part ordered by previous tech. Replaced pan. Tested unit. Unit test good. No issues at this time. Job complete

Near Cross Trail, Spicewood, TX 78669
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of display control not working, found failed display control and stripped screws. I replaced control and replaced screws. Unit tested good."

Near Founders Cir, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site for customer complaint of no ice production, found failed ice maker, I replaced ice maker, unit tested good."

Near Pedernales Canyon Trail, Spicewood, TX 78669
Jacob S.

Jacob S.

WASHER WHIRLPOOL MHW6630HW0 Arrived onsite to replace parts ordered by previous tech. Replaced valves. Tested unit. Unit test good. Also re leveled the unit. No leaks at this time time. Job complete

Near Waterfall Hill Pkwy, Spicewood, TX 78669
Brandon C.

Brandon C.

OVEN KITCHENAID KODE500ESS04 "Arrived on site for customer complaint of error code when using upper oven, found failed oven sensor, I replaced sensor, unit tested good."

Near Founders Pl, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for customer complaint of unit not making ice and ice build up on evaporator, following service pointer W11033419D, ordering control, evap cover. ; ordrng 1 CNOTE (2 HOUR JOB) and 1 W10687090 (cntrl-elec) and 1 W10875099 (cover-evap)"

Near Lakeshore Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site for customer complaint of unit not cooling properly, found defrost issues. I replaced UI control, main control, and wire harness. Unit tested good."

Near Agarito Ln, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JCD2295KEP "Arrived on site for customer complaint of ice clumping and water leaking. Found leak coming from ice maker mold. I replaced ice maker, unit tested good."

Near Texas Bluebell Dr, Spicewood, TX 78669