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Local Reviews
for Spicewood, TX

Appliance Express Rated 4.8 out of 5 stars based on 61 customer reviews

Map of Spicewood, TX

Great service




Review of Appliance Express

Very good service. Excellent communication.


Map of Spicewood, TX

Gary




Review of Appliance Express

My oven had performance issues related to technology, not hardware. Donna was able to truly diagnose the unusual problem quickly. Her training was obvious as the problem wasn’t typical and required brainpower (Donna’s) to resolve. Unfortunately the first service call by an unknown technician was a no show hence my average rating for convenience.


Map of Spicewood, TX

xx




Review of Appliance Express


Map of Spicewood, TX

Great service




Review of Appliance Express


Map of Spicewood, TX

Fast service




Review of Appliance Express


Map of Spicewood, TX

Professional and efficient.




Review of Appliance Express

Shared with me the problem and the solution. Punctual and professional


Map of Spicewood, TX

GREAT JOB




Review of Appliance Express

Professional all the way. Paul is a credit to your company and very knowledgeable.


Map of Spicewood, TX

Great service, the best




Review of Appliance Express

Quick fast friendly and knowledgable


Map of Spicewood, TX

Skilled, efficient, friendly...




Review of Appliance Express


Map of Spicewood, TX

Great servic




Review of Appliance Express

Paul was great - very professional and he was able to fix my oven without another trip. Also appreciated the call that he was on the way, Phyllis Ungerer


Karen




Review of Appliance Express

Highly professional service Paul did a great job


Owner




Review of Appliance Express

Good experience. Unite knowledgeable


Informative and thorough




Review of Appliance Express

Luis did a great job of informing us of what the issue was and taking care of all issues.


The most professional service experience




Review of Appliance Express

The most seamless customercare along with professional and knowledgeable service repair technicians that I’ve experienced in Austin . I’m an Extremely satisfied customer .


Professional service




Review of Appliance Express

I always call on them for our appliance needs and are never disappointed


Watson




Review of Appliance Express

He was very professional Did a good job.


Great service




Review of Appliance Express

Paul is always professional and quick to resolve our appliance issues.


Fast and efficient service!




Review of Appliance Express

Paul quickly found and repaired the issue we where having with our refrigerator. He was very informative during the process as well.


Owner




Review of Appliance Express

Great service


Professional and friendly




Review of Appliance Express

Excellent experience.


Jody




Review of Appliance Express

Great service


Jody




Review of Appliance Express

Great service. Went over and above and swung by another one of my houses to make a quick adjustment to the dishwasher which I really appreciated


Great Service




Review of Appliance Express

Brandon was more than punctual, very pleasant and obviously extremely knowledgeable..


Service the way it should be!




Review of Appliance Express

Great service. On time. Efficient & professional. Just the way it should be!


Great and timely service. Thank you!!!!




Review of Appliance Express

Great service, I will recommend to my friends. Thanks!!


Great / Prompt Service




Review of Appliance Express

Very knowledgable regarding the ice machine. Sorted out the issue quickly.


Great service




Review of Appliance Express

Brandon was in and out of here. He was professional and knew what he was doing. My washer is now working, no leaking no noise.


Great service!!




Review of Appliance Express

He was very efficient. Thank you.


Brandon Copeland review




Review of Appliance Express

Brandon was punctual, let me know he was on his way and most of all fixed my two issues professionally.


Construction Superintendant




Review of Appliance Express

Great service


Dissatisfaction on service the tech came out girst time and didnt fix anything nor bring parts. Took another week to get part and come out to fix ove




Review of Appliance Express

Horrible work oven not flush after fixing fan as originally installed.


Great Service




Review of Appliance Express

Brandon was very knowledgeable!


Great service; knowledgeable tech




Review of Appliance Express

Brandon was great. Very courteous and extremely committed to providing best possible service.


Janeen coco




Review of Appliance Express

Excellent service My technician was amazing!! He was extremely knowledgeable and answered all my questions I only wish everyone could experience the service I did. Great job to the higher management for his superb training


Prompt, polite and knowledgeable serviceman




Review of Appliance Express


Andy  B.

Andy B.

REFRIGERATOR LG LMXS30776D Arrived on site to install previously diagnosed parts. Upon arrived found unit still on and with ice buildup on evaporator and evaporator cover. Did talk to customer last time about defrosting unit 48 hours prior to return trip. Reminded customer that this needs to be done to avoid risk of more damage to refrigerator. No water leaks present at time of service.;

Near Auger Ln, Spicewood, TX 78669
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for refrigerator freezing food in RC tested and inspected unit and found damaged air flow parts for RC. Ordering needed parts no water leaks present at time of service.; ordrng 3 W11199204 (DIFFUSER )s and 3 W11208347 (AIR DUCT)s

Near Noack Hill, Spicewood, TX 78669
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for refrigerator freezer seal not setting evenly. Tested and inspected unit and found wheel gears for open and closing operations misaligned creating closing issues. Made repairs and tested unit. All operations are normal. No water leaks present at time of service. There is a large amount of ice buildup in unit due to not sealing before repairs. Customer is going to defrost unit and asked that bins in unit not be placed back in so that they could have full access while defrost and to clean and that they will return bins to unit. Showed customer how to properly return bins. Spoke with customer on how to properly defrost unit so as not to risk water damage and spoke with on moving unit carefully. Customer signed waiver on defrosting unit and on moving unit.

Near Verbena Pkwy, Spicewood, TX 78669
Andy  B.

Andy B.

COOKTOP WHIRLPOOL CVE3401B "Arrived on site for cooktop burner staying on all the time. Inspected unit and found LF burner stays on at all times due to likely failed switch. Noted cooktop glass has multiple cracks and can not be removed without braking. Shut off unit at breaker and instructed customer not to use unit. No repairs are to be done at this time."

Near Oscar Rd, Spicewood, TX 78669
Andy  B.

Andy B.

VENTHOOD UNKNOWN WVU37UC6FS0 Arrived on site for vent hood not working. Tested and inspected unit and found fan not spinning. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Spicewood, TX 78669
Andy  B.

Andy B.

DRYER MAYTAG MEDB765FW0 "Arrived on site for dryer not operating. Customer showed how he attempted to start unit with no success. Afterward I started unit with no issues, did so repeatedly to make sure unit is operating properly. Instructed customer on use and care and practice for best performance and use of hydrostatic buttons. No repairs are needed at this time."

Near Cartwheel Bend, Spicewood, TX 78669
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DC4 Arrived on site for washer off balance. Tested and inspected unit and found wash basket is out of round. Ordering needed part as well as other parts to be safe. Office to schedule as basket is expart. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10811956 (GEARCASE ) and 1 W10811960 (BASKET ) and 1 W10902814 (WASH PLATE ) and 1 W11170706 (CONTROL )

Near Red Yucca Rd, Spicewood, TX 78669
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW94HEAW0 Arrived on site for washer lock issues. Tested and inspected unit and found failed lock latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Vista View Trail, Spicewood, TX 78669
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site for ice machine not making ice. Tested unit and all that unit over filled and kept running water for about 2 minutes. Then unit stopped filling with water and drained. Unit then filled to proper level but then would not recirculate over cooling plate. Called tech line and spoke with David (SR# 7726087927) Made aware of issues and what was found. Was instructed to test unit in diagnostics. Did as instructed. Was then instructed to check voltage at pump and found 14 volts. Was instructed to replace pump. Did as instructed. Tested unit and all operations are normal. No water leaks present at time of service.

Near Masters Pkwy, Spicewood, TX 78669
Andy  B.

Andy B.

WASHER WHIRLPOOL n/a

Near Old Ferry Rd, Spicewood, TX 78669
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FFTR2021TS Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found failed evaporator motor. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Rock Wren, Spicewood, TX 78669
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KFCS22EVMS8 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Founders Cir, Spicewood, TX 78669
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL KRFC604FSS00 "Arrived on site for unit not cooling, found evap covered in ice, found bimetallic failed. Removed and replaced evap cover an dtested good.

Near Spicewood, TX 78669
Andy  B.

Andy B.

WASHER MAYTAG MVWB880BW0 "Arrived on site for washer still leaking. Ran unit in normal cycle and watched. After about 15 minutes in unit stated dripping from left front side. Inspected and found water running down outer tub coming from tub ring. Removed failed part, cleaned and dry top of tub. Added sealer where tub and tub ring meet. Installed new part. Instructed customer to wait 24 hours before use and to keep eye on unit first few times using unit again to be safe. No other repairs are needed at this time.

Near Coopers Crown Ln, Spicewood, TX 78669
Andy  B.

Andy B.

DRYER WHIRLPOOL WED6620HC1

Near Cabrillo Way, Spicewood, TX 78669
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIS15NRXB1 Arrived on site for ice machine not cutting and dropping ice. Tested and inspected unit and found ice cutting grid unplugged. Replugged and tested unit. All operations are normal. No water leaks present at time of service.

Near Sandcastle Dr, Spicewood, TX 78669
Andy  B.

Andy B.

REFRIGERATOR GE PSB42YSXASS "Arrived on site for refrigerator freezer not cooling properly. Performed temperature test on FC (FC is empty) air temperature is 27° performance temperature test in RC and found at 37° checked amp draw at compressor and found pulling 1.8 amps called and spoke with CS and was asked to check evaporator to make sure in ice buildup from defrost issue and that fan and air flow is not issue and if that is good SS repair needed. Checked and found no issues. No water leaks present at time of service."

Near Duffy Ln, Spicewood, TX 78669
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer not operating properly. Tested and inspected unit and found cold side of water valve clogged. Cleaned and tested unit. Found issues with actuator. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Co Rd 407, Spicewood, TX 78669
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIS15NRXB1 Arrived on site for ice machine not making ice. Tested and inspected unit and found issues with grid. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Sandcastle Dr, Spicewood, TX 78669
Andy  B.

Andy B.

REFRIGERATOR JENN-AIR JS48PPDUDE01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Spicewood, TX 78669
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer add garment light being on with clothes in unit and not locking, tested and inspected unit and found unit does lock and operates properly. Add garment light stays on for a while then turns off. Called tech line and spoke with Scott (SR# 7725976649) was instructed that this is normal operations and that add garment light indicates that you can still add garment to unit and will still clean properly and that it does not mean that garment must be added. Instructed customer on this and use and care of unit and practice for best performance. No water leaks present at time of service."

Near TX-71, Spicewood, TX 78669
Andy  B.

Andy B.

DRYER WHIRLPOOL WED6620HC1 Arrived on site for dryer not operating tested and inspected unit and found failed motor. Attempted to remove failed part and found blower wheel will not come off. Will need to order wheel and housing as well. Ordering parts and will return Wednesday 10/2/19; ordrng 1 WP697772 (BLOWER WHEEL ) and 1 WPW10211911 (HOUSING )

Near Cabrillo Way, Spicewood, TX 78669
Andy  B.

Andy B.

WASHER MAYTAG MVWB880BW0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Coopers Crown Ln, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for evaporator incased in ice. Defrosted evaporator,replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie,installed a new cover,secured cover with four screws.

Near Single Peak Cove, Spicewood, TX 78669
Dona W.

Dona W.

OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site for oven not reaching correct temp. Found when unit set to 350 or 450 would only go to 325 or 425 on interface. Found units WiFi on and remote enabled. Customer does not use these. Turned both off set time and date afterwards checked temps and found preheating correctly at both temps. All operations check good.

Near Auger Ln, Spicewood, TX 78669