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for Spicewood, TX
Skilled, efficient, friendly...
Roy - Spicewood, TX
Micheal - Spicewood, TX
Paul was great - very professional and he was able to fix my oven without another trip. Also appreciated the call that he was on the way, Phyllis Ungerer
Karen - Spicewood, TX
Highly professional service Paul did a great job
Alta - Spicewood, TX
Good experience. Unite knowledgeable
Informative and thorough
Terry - Spicewood, TX
Luis did a great job of informing us of what the issue was and taking care of all issues.
The most professional service experience
Racheal - Spicewood, TX
The most seamless customercare along with professional and knowledgeable service repair technicians that I’ve experienced in Austin . I’m an Extremely satisfied customer .
Luke - Spicewood, TX
I always call on them for our appliance needs and are never disappointed
Wanda - Spicewood, TX
He was very professional Did a good job.
DH - Spicewood, TX
Paul is always professional and quick to resolve our appliance issues.
Fast and efficient service!
Eric - Spicewood, TX
Paul quickly found and repaired the issue we where having with our refrigerator. He was very informative during the process as well.
Delise - Spicewood, TX
Professional and friendly
Faye - Spicewood, TX
Ashton - Spicewood, TX
Ashton - Spicewood, TX
Great service. Went over and above and swung by another one of my houses to make a quick adjustment to the dishwasher which I really appreciated
Marilyn - Spicewood, TX
Brandon was more than punctual, very pleasant and obviously extremely knowledgeable..
Service the way it should be!
SN - Spicewood, TX
Great service. On time. Efficient & professional. Just the way it should be!
Great and timely service. Thank you!!!!
Dave - Spicewood, TX
Great service, I will recommend to my friends. Thanks!!
Great / Prompt Service
James - Spicewood, TX
Very knowledgable regarding the ice machine. Sorted out the issue quickly.
Charlene - Spicewood, TX
Brandon was in and out of here. He was professional and knew what he was doing. My washer is now working, no leaking no noise.
Tina - Spicewood, TX
He was very efficient. Thank you.
Brandon Copeland review
Sheryl - Spicewood, TX
Brandon was punctual, let me know he was on his way and most of all fixed my two issues professionally.
Jody - Spicewood, TX
Dissatisfaction on service the tech came out girst time and didnt fix anything nor bring parts. Took another week to get part and come out to fix ove
Jeff - Spicewood, TX
Horrible work oven not flush after fixing fan as originally installed.
Alicia - Spicewood, TX
Brandon was very knowledgeable!
Great service; knowledgeable tech
Lori - Spicewood, TX
Brandon was great. Very courteous and extremely committed to providing best possible service.
Janeen - Spicewood, TX
Excellent service My technician was amazing!! He was extremely knowledgeable and answered all my questions I only wish everyone could experience the service I did. Great job to the higher management for his superb training
Prompt, polite and knowledgeable serviceman
Kathy - Spicewood, TX
Wanda - Spicewood, TX
Great employee. Very professional, always polite
Fast and Easy
Edward - Spicewood, TX
Luis identified the problems quickly and made repairs efficiently.
Sliverton - Spicewood, TX
Prompt, service tech highly qualified, new his stuff with regards to my refrigerators....
James - Spicewood, TX
This is the second time I've had someone out to fix this issue of an intermittent and annoying squeak that comes from my new dryer. The problem has not been resolved. I've even provided playback on a video I took documenting the issue to the technician.
Jennifer - Spicewood, TX
He was quick, on time, and clean
Morris - Spicewood, TX
Brandon was very nice and helpful and did a great job!
Mary - Spicewood, TX
Clif was on time, explained potential problems with appliance before starting. Very professional and personable
Wanda - Spicewood, TX
Great job. Very profession
REFRIGERATOR LG LFXC24796S /00 "Arrived on site to install compressor. Installed new compressor,ran software update to unit vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.
WASHER WHIRLPOOL MHW5630HW0 Arrived onsite for the washer giving a low flow message and the cycle stops on heavy duty and bulky item cycles. I checked stored error codes and found an F8E1 & F0E5. I ran diagnostics step 12 and the unit worked as designed. All three solenoids test good. The customer stated they are on well water and this might have been what caused the valve error. I spoke with mr about loading that might have caused the F0E5 error. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
DRYER GE GTD65EBSJ4WS Arrived onsite for the dryer that makes a beeping noise when the unit is off and the door is closed. I found that when the door is opened the sound goes away. The sound is coming from the control. I tried reprogramming the control but had the same results. I turned the power off on all the other 240VAC appliances in the home and the washer to see if there was some kind of interference causing the issue but the noise continued. Need to replace the control to complete service. Ordering c-notes & WE04X29097 CHASSIS AND BOARD ASM.; ordrng 1 C-NOTES (THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 WE04X29097 (CHASSIS AND BOARD ASM)
OVEN WHIRLPOOL WFG320M0BS3 Arrived onsite for the oven with the light bulb out. I found the bulb loose in its base and it came out of the base when I tried to turn it leaving the base in the socket. I removed the base from the socket and replaced the bulb. I vacuumed up the loose glass that fell in the oven cavity. The light is working as designed. Call complete.
OVEN JENN-AIR JJW2430DS01
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived onsite for the ice machine not making the correct ice size and water running. Mr stated that the ice size was fine it’s just the ice is wet and water runs out of the reservoir overflow constantly. I tested the unit and found the fill time of the reservoir defaulting to the control max time out of 2 minutes and the water level sensor not registering when the reservoir was full. I changed the pump and tested the unit having the same results. I checked the sensor wires from the control to the sensor for continuity and found the brown wire open. I checked it from the control to the upper molex connector and found it good. I replaced the lower harness with the evaporator thermistor and tested the unit still getting the same results. I changed the main control and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
REFRIGERATOR KITCHENAID KBFO42FTX03 Arrived onsite for the refrigerator that is frosting up in the FC. Mr also stated that if the FC door would not open if the unit was turned on an running for more than 6 hours. I found the evaporator drain tube restricted and the right freezer rail completely worn out.. I cleared the drain tube and am ordering both rails per the customers request. Ordering the FC rails.; ordrng 2 WP2320616 (SLIDE)s
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for no cool powered unit on,compressor powered on 5en shut off diagnosed faulty start device. Installed new start device powered unit on compressor powered on unit cooling down. used 1 8201786 (START DEVICE) from stock"
REFRIGERATOR LG LFXC24796S "Arrived on site for no cool. Pierced low side,low side reading +40 psi diagnosed failed compressor.
OVEN WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for oven cover paint coming off. Test unit and unit test good job complete.
DISHWASHER WHIRLPOOL WDT710PAYM0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the leaking vent gasket and the defective door latch. The unit no longer has any leaks present and the machine shuts down when the door is opened. Call complete.
OVEN JENN-AIR JIS1450DS2 Arrived onsite for the oven with an F9E0 error. Mr stated that when I called to let him know that I was on the way he powered the unit up for the first time since the electrician left and they were getting the F9E0. Mr stated now it was giving a different error code. I found the unit with an F1E1 error. I did a power reset and erased the error codes. I tested the unit and the F1E1 error came back. I replaced the main control and retested the unit. All functions were working properly and the unit worked as designed. Call complete.
WASHER MAYTAG MVWB855DC3 Arrived onsite for the washer that clothing gets tangled. Ms stated the unit is not cleaning the clothing well. Ms also stated the washer walks around. I found the moving doughnuts still on the leveling feet and the washer not level. I removed them and leveled the washer. I checked stored error codes and found an F3E2 & F0E4. I found the inlet thermistor had failed. I replaced the fill valve and tested the unit in service test 51. All test passed. I ran a manual high speed spin and the washer worked as designed. I tested the unit in a deep water wash cycle and found the unit not filling with enough water. The control needs to be replaced to complete service. Ordering C-NOTES & W11171748 CNTRL-ELEC.; ordrng 1 C-NOTES (THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W11171748 (CNTRL-ELEC)
OVEN WHIRLPOOL KDRS467VSS05 Arrived onsite for the range with the oven door locked. I found the door latch defective and not opening up to the fully open position. I replaced the door latch and tested the door. The door is working as designed. Call complete.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for cooling and ice production working then not working. No ice build up on fresh food evaporator,unit working correctly at time of visit,found deli ui unresponsive. Removed deli control found wire harness and control corroded. Ordering new control and deli door. ; ordrng 1 W10815671 (DELI DOOR) and 1 WPW10769076 (DELI CONTROL)"
WASHER LG WM3360HVCA Arrived onsite for the washer with an OE error code. I found the drain pump defective and not pumping water. The pump will need to be replaced I r placed the pump and tested the machine. The washer is working as designed. There were no water leaks present at the time of service. Call complete.
MICROWAVE WHIRLPOOL WMH76719CS3 "Arrived on job to replace switches, interlocks and filter. After replacement test operation."
DISHWASHER WHIRLPOOL WDT710PAYM0 Arrived on job for complaints of leaking and running with door open. For open door issue will need to replace latch and vent gasket for leaks. Key on top of breaker box.; ordrng 1 CNOTE (AUTHO ) and 1 WP8269259 (gasket)
MICROWAVE KITCHENAID KEMS308SSS00 Arrived onsite for the oven with the broil element not heating up correctly. I found the inner broil element shorted out. I replaced the broil element and tested the unit. The unit is working as designed. Call complete.
REFRIGERATOR LG LFXS30766S/02 "Arrived on site for no cool. Pierced low side,pressure reading +40 on low side diagnosed faulty compressor. Removed compressor and filter drier installed a new compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
REFRIGERATOR KITCHENAID KBCO24LSBX04 Arrived on job for complaints of leaks. Found drain in freezer blocked.Removed blockage and test also removed ice in bottom of freezer. No leaks detected at time of service.
WASHER MAYTAG MVWB855DC3 Arrived on site for washer with bad smell. Tested unit operations and all operations are normal. Checked for error codes and found none. Checked for water remaining in tub and found none. Called tech line and spoke with Kevin (SR # 7725196054) Made aware of stated issue and what was done and found. Was instructed that smell is either coming from what is being put in unit or coming from stand pipe. Was instructed to run cleaner cycle. And if smell continues for customer to have standpipe checked. Did as instructed. No water leaks present at time of service.
DRYER MAYTAG MEDB855DC4 Arrived on site for dryer with loose panel. Tested and inspected unit and found console clips are not holding tight. Removed panel clips and adjusted. Reinstalled and tested unit. All operations are normal. No other repairs are needed at this time.
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for refrigerator with ice/frost issues in FC. Tested and inspected unit and found some light frost on rails and inside freezer. Asked about ice and ice maker and was told all was good with that. Inspected rails and liner for damage and inspected gasket and all checked good. Although noted 2 small holes on top of freezer by close to evaporator cover and a 1” by 3” hole on top left with no cover. Found drain line for freezer clogged and ice starting to from on bottom of freezer. Called tech line and spoke with Dave (SR# 7725130702) Made aware of issues and what was found. Was instructed all was normal aside from drain line clogged. Was instructed to clear drain and remove ice from freezer and that should fix issues. Did as instructed. As well as resealed around FC cabinet. No water leaks present at time of service
DRYER GE GUD27ESSM1WW Arrived on site for washer load size knob broken. Tested and inspected unit and found that the load size switch is broken.No water leaks present at time of service.; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE )