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Local Reviews
for Spicewood, TX

Appliance Express Rated 4.7 out of 5 stars based on 105 customer reviews

Map of Spicewood, TX

Happy customer




Review of Appliance Express


Map of Spicewood, TX

A++ service!




Review of Appliance Express

Our technician was on time, polite, professional and effective. Grateful!!!


Map of Spicewood, TX

Great service




Review of Appliance Express


Map of Spicewood, TX

Good service.




Review of Appliance Express

Technician calm and figured out the problem. Thanks.


Map of Spicewood, TX

Great Service




Review of Appliance Express


Map of Spicewood, TX

Fantastic Service!!




Review of Appliance Express

Great, easy service! Our technician was very nice, explained the problem and fixed it so it was running like new.


Map of Spicewood, TX

Wanda




Review of Appliance Express

Great Service. Very knowledgeable Very professional


Map of Spicewood, TX

Excellent service




Review of Appliance Express

Repaired back to good as new.


Map of Spicewood, TX

Great service and on time!




Review of Appliance Express


Map of Spicewood, TX

Not sure why I get to sit on hold with warranty dept. for 1.5 hrs again!!




Review of Appliance Express

Tech came out and replaced 8 interior lights on a KitchenAid fridge ... 5 are less than half the brightness of the others. Tech left without mentioning it and when I noticed, called to find out why and they said it’s normal and call kitchenAid and we’ll reschedule. So now I have to sit on hold again for 1.5 hrs to set up a new case. I would love for someone to be able to conquer their own task.


Great service.




Review of Appliance Express


Service Dishwasher




Review of Appliance Express

We were having a sizable amount of water left in the dishwasher at the end of its cycle. The service person arrived as scheduled and helped us understand the problem and how to resolve it. The call was covered by our warranty.


Great Service




Review of Appliance Express

Service was completed very quickly. The technician was friendly and thorough!


Cheryl




Review of Appliance Express

Great service


Very friendly, quick service!




Review of Appliance Express

Robert was great. He’s a friendly guy, and he was able to fix our oven’s issue in just a few minutes.


Very good service, prompt, great at his job in every way.




Review of Appliance Express

Excellent top to bottom


Three House Calls - All Great




Review of Appliance Express

This is the third time Appliance Express came to fix different KitchenAid appliances and every house call has been excellent. Always have been sent a professional, knowledgeable and fast tech. Our KitchenAid appliances have been awfully problematic with manufacturers defects (never again...) but Appliance Express has done a great job fixing every time. Highly recommend.


Good service felt like it was pricey for the work that I had done




Review of Appliance Express


Mary Ellen




Review of Appliance Express


Wanda




Review of Appliance Express

Great job. Very professional


Great service




Review of Appliance Express

Brandon arrived early with no difficulty. He had covers on his shoes, and wore a mask. He quickly made the repair. He explained that the problem was common and that it may reappear. The repair cost was covered by warranty.


Excellent all around!




Review of Appliance Express


Excellent job!




Review of Appliance Express


Ally




Review of Appliance Express

Very knowledgeable. Took extra care in relation to Covid. ( boots, mask , gloves etc) Fixed appliance.


Wanda




Review of Appliance Express

Great Service Under warranty


Great job. Service person was very knowledgeable quick service




Review of Appliance Express


Great service!




Review of Appliance Express

Problem was diagnosed quickly.


Great service




Review of Appliance Express

Was on time. Knew what to do to correct problems Was in and out quickly


Below Average Experience




Review of Appliance Express

I bought 4 major appliances (washer, dryer, French Door Refrigerator and Top Freezer Refrigerator through Home Depot. When I purchased end of March everything was in stock and set to deliver April 2nd. I purchased a new home that did not have any of these appliances and had no back ups. I received a call April 1st that the Top Freezer Refrigerator was out of stock and would not be delivered until end of April. That was fine as this was going to the garage. I confirmed with the representative that the other 3 appliances would be delivered as scheduled on April 2nd. She confirmed. Hesitant that this was actually the case I called Home Depot and they confirmed my entire order was to be delivered April 20th!!! The Home Depot Rep got on the phone with Appliance Express and arranged a partial delivery. Delivery on April 2nd. The two men delivering the appliances seemed very annoyed with each other and did not work well together. It showed the lack of communication as they dented the front drawer of my French Door Fridge after banging it off my counter tops and they ran the back of the fridge into my banister. Luckily no damage to my home but I am now awaiting a replacement fridge. I hope the next two deliveries (replacement fridge and outdoor fridge) will be more efficient and a better experience.


Washed repair




Review of Appliance Express


Dishwasher Repair Amid Coronavirus




Review of Appliance Express

Brandon did a wonderful job and took every precaution to keep a safe distance. He wore shoe covers which we appreciated. Our dishwasher works now... thank you!


Eventually solved problem




Review of Appliance Express

It took two service calls over two weeks to diagnose and fix the problem.


washer still does not spin clothes dry - still soaking wet




Review of Appliance Express

This washer is in a guest house and is not used very often. Washed first load since the repair today, and clothes were still soaking wet when washer stopped spin cycle.


Professional, knowledgeable and courteous




Review of Appliance Express


washer repair




Review of Appliance Express

Brandon was so great. He came out after 3 weeks of trying to get our washer repaired. He diagnosed the problem and was back a week later and fixed the washer. He was polite, did the work and was finished after an hour or so. I would highly recommend Appliance Express.


Brandon C.

Brandon C.

DRYER LG DLEX3070W "Arrived on site for customer complaint of unit shutting down and restarting on its own, called LG tech line, found failed motor, ordering motor. ; ordrng 1 4681EL1008A (Motor)"

Near Hunters Grove Ct, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KRMF706ESS04

Near Cat Hollow Club Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR GE gzs22dgjjfbb "Arrived on site for customer complaint of leak at water tank. I replaced water tank, unit tested good.

Near Nightlife Cove, Spicewood, TX 78669
Richard P.

Richard P.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived onsite for the oven not working. During testing found that the thermal fuse was not good. Used my resettable fuse and found that there is 120 vac going through but the control panel is not coming on. Will need to replace thermal fuse, thermistor, control board, control panel. ; ordrng 1 W10864141 (Control panel)"

Near Coopers Crown Ln, Spicewood, TX 78669
Robert J.

Robert J.

OVEN KITCHENAID KEMS308SSS00 Arrived on job to replace broiler element. After replacement test operation.

Near Waterfall Hill Cove, Spicewood, TX 78669
Robert J.

Robert J.

DISHWASHER GE GDT720SSF4SS Arrived on job to replace flood switch. After replacement test operation no leaks detected at time of service.

Near Topacio Dr, Spicewood, TX 78669
Robert J.

Robert J.

COOKTOP JENN-AIR JGCP436HM00 Arrived on job to replace burner head and ORIFFS. After replacement test operation and found flames too high adjusted simmer setting.

Near Thurman Bluff Dr, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL MSS25N4MKZ01 Arrived on site for cooling complaint. Found weak to no frost pattern on evaporator ordering a compressor and evaporator ; ordrng 1 W10913906 (Access valve) and 1 Wpw10143759 (Drier uv) and 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 2hrs (2hrs)

Near Anfield Cir, Spicewood, TX 78669
Brandon C.

Brandon C.

DRYER MAYTAG MED5630HC1 Arrived on site for customer complaint of door seal coming off and torn.; ordrng 1 W11310035 (Door seal) and 1 Cnote (Office to reschedule)

Near Ridge Harbor Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5105HW0 "Arrived on site for customer complaint of loud metal on metal noise, I ran diagnostic test cycle, found loud noise during start of spin cycle. I inspected motor, belt, and pulley, all looked good, found noise coming from gearcase. Ordering gearcase. ; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Splutch kit) and 1 Cnote (Office to reschedule)"

Near Sean Avery Path, Spicewood, TX 78669
Brandon C.

Brandon C.

COOKTOP GE JGP975SEK2SS "Arrived on site for customer complaint of some of the burners not lighting properly, I cleaned burner heads, unit tested good."

Near Wesley Ridge Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Arrived on site for customer complaint of unit leaking out of ice maker and down the back of freezer, found where the fill tube comes into the ice maker the icemaker fill reservoir is broken causing leaking down the back. Found failed icemaker, I replaced ice maker, unit tested good.

Near Courtside Cir, Spicewood, TX 78669
Brandon C.

Brandon C.

DISHWASHER GE GLDT696TSS-00 "Arrived on site for customer complaint of unit not powering on and unit not cleaning well, found failed control board and spray arms clogged.

Near Courtside Cir, Spicewood, TX 78669
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT970SAHV0 "Arrived on site for customer complaint of unit leaking, found lower spray arm came loose probably due to something sticking through the bottom rack and hitting the spray arm. I attached spray arm and tested unit, no leaks.

Near Pedernales Canyon Trail, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR MAYTAG MSS25N4MKZ01 "Arrived on site. Replaced evaporator thermistor,fresh food thermistor and main control ran diagnostics all test passed."

Near Anfield Cir, Spicewood, TX 78669
Brandon C.

Brandon C.

OVEN KITCHENAID KODE500ESS04 "Arrived on site for customer complaint of loud noise, I removed convection baffle, straightened out fan blade, unit tested good at time of service. Customer is hearing vibration when the metal cavity heats up."

Near Forza Viola Way, Spicewood, TX 78669
Brandon C.

Brandon C.

OVEN JENN-AIR JMC2427DS01 "Arrived on site for customer complaint of UI panel being blank but light inside being on, I disconnected the UI panel harness and reconnected, unit tested good.

Near Noon Day Cove, Spicewood, TX 78669
Brandon C.

Brandon C.

DISHWASHER GE GDT720SSF4SS "Arrived on site for customer complaint of unit not heating, found open temp sensor on flood switch. Ordering flood switch. ; ordrng 1 WD21X10519 (Flood switch)"

Near Topacio Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

DISHWASHER GE GSD4200J00BB "Arrived on site to replace timer, after replacing, unit tested good."

Near Texas Bluebell Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

DISHWASHER GE GDT665SSN0SS "Arrived on site for customer complaint of unit not starting, found broken latch, I replaced latch, unit started but wouldnt drain, found failed drain pump, I replaced drain pump unit tested good."

Near Coventry Rd, Spicewood, TX 78669
Brandon C.

Brandon C.

OVEN KITCHENAID KOSE500ESS01 "Arrived on site for customer complaint of oven not working after self clean, fount control fuse and TOD failed I replaced both parts, unit tested good. TOD

Near Cuore Bianco Cove, Spicewood, TX 78669
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB7959SHZ0 "Arrived on site for customer complaint of unit leaking, unit was sitting in the garage not installed, found missing drain hose clamp, I installed drain hose clamp and explained to customer unit would have to be installed to properly diagnose.

Near Ruffian Heights Ln, Spicewood, TX 78669
Brandon C.

Brandon C.

WASHER MAYTAG MVW7230HW0 "Arrived on site for customer complaint of unit giving error codes and certain cycles not working, found failed console. Selector knob when set to a particular setting, it would actually be on a different cycle. Ordering console. ; ordrng 1 W11478526 (UI panel) and 1 CNOTE (Office to reschedule)"

Near Rustic Ln, Spicewood, TX 78669
Brandon C.

Brandon C.

WASHER MAYTAG MVWB835DW4 "Arrived on site for customer complaint of unit not powering on, found F6E2 in diagnostic mode, found 5v DC to console, found failed console, I replaced console, unit tested good.

Near Forza Viola Way, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of unit not cooling, found compressor harness not plugged into compressor, I plugged harness in, unit tested good."

Near Pedernales Point Dr, Spicewood, TX 78669