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Local Reviews
for Smithville, TX
Powered by Fluid LOCALThe tech was very good and it was a pleasure to have him in my home.
Eulene - Smithville, TX
Carla
Carla - Smithville, TX
Carlos did excellent job, courteous and knowledgeable.
Great service
Bryan Novak - Smithville, TX
Turned​ out that nothing was wrong with my washer. Carlos did everything he could to figure out the problem.
Nathaniel B.
Model WRS588FIHV00, Arrived on call for ice maker makes ice and then melts and freezes a big block of ice in the ice bucket and water runs out the dispenser, found that ice maker mold is broken so when fills runs in to ice bucket, replaced ice maker and it flexed but did not return to home position, found wires broken at bottom freezer door hinge see pics, instructed customer that door orders take 6-8 weeks office will reschedule with customer., no water leaks at time of service. Turned ice maker off.
Nathaniel B.
Model WRS588FIHV00, Arrived on call for ice maker makes ice and then melts and freezes a big block of ice in the ice bucket and water runs out the dispenser, found that ice maker mold is broken so when fills runs in to ice bucket, replaced ice maker and it flexed but did not return to home position, found wires broken at bottom freezer door hinge see pics, instructed customer that door orders take 6-8 weeks office will reschedule with customer., no water leaks at time of service. Turned ice maker off.
Nathaniel B.
Model WRF993FIFM00, Arrived on call for improper temps in fridge, found fresh food evap coil iced over replaced the fresh food evap cover and cleared ice from fresh food evap and drain and drain tube has a good seal to cabinet, also control is a series 7.00 which is good, control not needed, customer to allow for 24-48 hours for proper cooling in fresh food section, no water leaks at time of call, call complete.
Nathaniel B.
Model WRF993FIFM00, Arrived on call for improper temps in fridge, found fresh food evap coil iced over replaced the fresh food evap cover and cleared ice from fresh food evap and drain and drain tube has a good seal to cabinet, also control is a series 7.00 which is good, control not needed, customer to allow for 24-48 hours for proper cooling in fresh food section, no water leaks at time of call, call complete.
Nathaniel B.
Model MVWB835DW1, Autho. MFKLJ00EPL1, arrived on call for water leaking from detergent drawer constantly in to tub all the time. Found that unit has good water pressure on hot and cold water so replaced water valve again due to found no junk in water valve screens, replaced valve and turned water back on on and no water leaks from valve housing, also ran diag. And got error codes of f3 e2 which is a inlet water temp fault that was not cleared from control prior, cleared code and ran calibration, no other codes were found, no water leaks after repair, call complete.
Nathaniel B.
Model MVWB835DW1, Autho. MFKLJ00EPL1, arrived on call for water leaking from detergent drawer constantly in to tub all the time. Found that unit has good water pressure on hot and cold water so replaced water valve again due to found no junk in water valve screens, replaced valve and turned water back on on and no water leaks from valve housing, also ran diag. And got error codes of f3 e2 which is a inlet water temp fault that was not cleared from control prior, cleared code and ran calibration, no other codes were found, no water leaks after repair, call complete.
Nathaniel B.
Model MMV4205FZ3, Arrived on call for microwave caught fire, found that only wave guide plate on inner microwave melted and found that mid level rack was used for only single level cooking and arked out to the cabinet and supports, called whirlpool tech line and talked to austin sr number 7722260415 and was transfered to master tech andrew then was transfered to saftey team and talked to anne , will need to order wave guide plate no damage behind wave guide plate and will need to order all supports and microwave paint and rack, skyped office parts and talked to tl and will reschedule for 6/25/18. Instructed customer not to run unit until repaired.
Nathaniel B.
Model MMV4205FZ3, Arrived on call for microwave caught fire, found that only wave guide plate on inner microwave melted and found that mid level rack was used for only single level cooking and arked out to the cabinet and supports, called whirlpool tech line and talked to austin sr number 7722260415 and was transfered to master tech andrew then was transfered to saftey team and talked to anne , will need to order wave guide plate no damage behind wave guide plate and will need to order all supports and microwave paint and rack, skyped office parts and talked to tl and will reschedule for 6/25/18. Instructed customer not to run unit until repaired.
Carlos G.
29, Arrived onsite for customer compliant of getting very little water issue. Checked components and found a a faulty valve
Carlos G.
Arrived on site to replace parts from previous visit. Removed and replaced pump and motor assembly. Ran test cycles and all checks OK. No water leaks present after service. Collected payment in full via credit card. Job complete.
Carlos G.
Arrived on site to replace parts from previous visit. Removed and replaced door and badge. Heated up gasket to conform to cabinet. All checks ok. No water leaks present after service. Job complete.
Carlos G.
Arrived on site and checked the unit for black sut in oven. Checked orifice sizes and found replaced oven orifice. Ran test cycle and oven flame ok now. No gas leaks after service. Job complete.
Carlos G.
Arrived on site and checked the unit for no ice production. Checked components and found icemaker assembly not advancing with voltage present. Removed and replaced icemaker assembly. Ran test cycle and all checks ok. No water leaks present after service. Job complete.
Carlos G.
Arrived on site and checked the unit for not advancing. Found unit stuck draining. Reset unit. Ran diagnostics and found found "too much detergent" error code. Advised customer to not use too much soap and run run cleaning cycle. No water leaks present after service. Job complete.
Carlos G.
Arrived on site and checked the unit for no ice production. Ran test cycle and found unit is making ice but due to clogged drain, ice is melting prematurely. Customer to get plumber. Collected in full with CC. Job complete.