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Local Reviews
for Seguin, TX

Appliance Express Rated 4.9 out of 5 stars based on 73 customer reviews

Map of Seguin, TX

Great service!




Review of Appliance Express

Professional, knowledgeable and efficient!


Map of Seguin, TX

Great Service!




Review of Appliance Express

Our service repairman was very knowledgeable and professional. He arrived during the expected timeframe. He knew exactly what was wrong with our refrigerator and how to complete the repair. We are completely satisfied and would use them again.


Map of Seguin, TX

Great Service




Review of Appliance Express

Noah was professional and knowlegable and resolved the problem in a short period of time.


Map of Seguin, TX

John




Review of Appliance Express

Great fast friendly service


Map of Seguin, TX

Outstanding Service!




Review of Appliance Express


Map of Seguin, TX

great job




Review of Appliance Express

it took a little time for the parts, but it was done however the noise is back from the fan and driving me crazy. can you fix that for me


Map of Seguin, TX

Excellent service




Review of Appliance Express

The response to my request for service was professional and promptly done by a courteous and qualified representative!


Map of Seguin, TX

Great service




Review of Appliance Express


Map of Seguin, TX

Great service




Review of Appliance Express

Richard came in, was thorough in checking out the problem, identified the problem and fixed it.


Map of Seguin, TX

Jana




Review of Appliance Express

Professional


Waste of time and money.




Review of Appliance Express

It was a waste of time and money for the technician to come out and do what I could have done or had already done when one of the suspension rods came off before. The technician rehung the suspension rod but it did not fix the problem. The washer still jumps around like popcorn in a popcorn popper and the washer tub bangs against the side of the washer, which is the reason the suspension rods come off. After rehanging the suspension rod the technician did a high speed spin check on the washer and said it was good. I questioned him about it not being with a load on his spin cycle test and he just said the test showed it worked. It does NOT work properly. During the rinse and spin cycle the washer jumps around and there is banging as the tub strikes the outer shell. I put a rubber door mat under the washer hoping that that would cushion the washer, but it still does the same thing. There is banging and it jumps around no matter what is being washed except a very light load like white socks. It bangs and jumps around; with just 5 bath towels in it; with t-shirts, underwear, socks, panties, and bras; with 4 pairs of jeans. It bangs so hard that now when a load is finished washing I find slivers of plastic in the tub, which I have pictures of. I also have multiple videos of the washer banging and jumping around.


Great Service




Review of Appliance Express

He was very professional and timely.


Jana




Review of Appliance Express

Very professional and knowledgeable about our issue. Came on time


Barb




Review of Appliance Express


Straitshot




Review of Appliance Express

He was professional, friendly and knowledgeable.


Quick and thorough!




Review of Appliance Express

Robert and Evan did an excellent job.


Great service




Review of Appliance Express

Service men were very informational and very pleasant to work with


Great service




Review of Appliance Express


Great Service




Review of Appliance Express

The technician was very thorough in explaining the problem and the fix.


Great service




Review of Appliance Express


great job




Review of Appliance Express

Always on time and very professional. Fixed the problem with the fridge in just a few minutes.


Quick to fix




Review of Appliance Express

We just bought new Whirlpool fridge and the ice machine and water was acting up and Whirlpool send out Kevin from Appliance Express. Kevin was quick to figure out the problem, order the part and a week later he was back and problem fixed.


Good technician




Review of Appliance Express

Good service. I was told on the phone that they would be able to change out the bulb and charge me but the technician told me I had to order it myself. That would have been good to know before hand.


Candyce




Review of Appliance Express

Great service


Great service




Review of Appliance Express

Brandon replaced my tub in my washer in good time. He was professional, kind and efficient.


Noah D.

Noah D.

MICROWAVE MAYTAG UMC5200AAW "Arrived on site to inspect microwave for not heating, upon inspection found the cap running loudly and not heating food. Replaced mag, cap and diode. Tested for functions, all heat returned. Complete"

Near Las Brisas Blvd, Seguin, TX 78155
Noah D.

Noah D.

WASHER ROPER RTW4516FW2 Arrived on site to inspect washer for pulling strings. Pulled agitator and found no issues. Instructed customer on proper use. Complete

Near Anderson St, Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRX735SDHV02 "Arrived on site to inspect fridge for a broken roller, upon inspection found the drawer wheel broken. Replaced drawer and tested. No problems found. Complete"

Near Stagecoach Rd, Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Arrived on site to inspect fridge for not producing ice and temp issues, upon inspection found the defrost error starting in the freezer. Office to reschedule ; ordrng 1 W11330971 (UI ) and 1 WPW10675033 (CONTROL )"

Near O'Daniel Rd, Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRX735SDHV02 "Arrived on site to inspect fridge for a broken rail, upon inspection found the bracket need was not provided. Ordering correct shelve and channel runner. Office to reschedule ; ordrng 1 W11048306 (“CHANNEL RUNNER” ) and 1 W11124652 (RACK W ROLLER )"

Near Stagecoach Rd, Seguin, TX 78155
Noah D.

Noah D.

DISHWASHER ELECTROLUX EI24ID50Q50A "Arrived on site to inspect dishwasher was not powering on, upon inspection found no voltage going to washer, tested breakers and connectors and found no voltage, customer will need to have electrician out. Complete"

Near Timber Elm, Seguin, TX 78155
Noah D.

Noah D.

MICROWAVE MAYTAG UMC5200AAW "Arrived on site to inspect microwave for not heating, upon inspection found the mag not heating food, ordering mag, cap and diode. Office to reschedule ; ordrng 1 53001110 (CAP ) and 1 R9900303 (DIODE ) and 1 W10859575 (MAG )"

Near Las Brisas Blvd, Seguin, TX 78155
Andrew  H.

Andrew H.

DISHWASHER WHIRLPOOL DU8400XX2 "Arrived on site to test unit for dispenser not opening. Found spring on dispenser assembly broken on connection end. Reattached spring, tested unit, unit works good. Customer wishes to replace spring with a new oneOffice to reschedule. ; ordrng 1 WP3368999 (spring)"

Near N Camp St, Seguin, TX 78155
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WTW5005KW0 "Arrived on site to test unit for not washing, wet clothes, and stopping mod cycles. Found actuator was not connected to splutch preventing unit from switching into spin or agitate. Connected actuator to splutch, tested unit, unit works good. No leaks detected. Job complete."

Near Apache Trail, Seguin, TX 78155
Andrew  H.

Andrew H.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site to replace pantry thermistor and evap cover per techline. Replaced parts, tested unit, unit works good. Now getting good solid reading from pantry thermistor. No leaks detected. Job complete."

Near FM465, Seguin, TX 78155
Andrew  H.

Andrew H.

FREEZER GE PFE28KSKFSS "Arrived on site to test unit for water leaking from FC. Found bottom of FC and drip pan completely frozen. Removed ice and cleared drip pan. Removed drain hose and cleared of foam obstruction, tested unit by pouring water down pan, unit works good. No leaks detected. Job complete."

Near Coral Sky, Seguin, TX 78155
Andrew  H.

Andrew H.

REFRIGERATOR GE GTS22WCPCRBB "Arrived on site to test unit for RC not cooling. Found FC evap motor was bad. Verified motor was receiving proper voltage. Replaced evap motor, unit works good. Also found RC vents were clogged with ice. Thawed ports out, tested unit, unit works good. No leaks detected. Job complete."

Near Cordova Loop, Seguin, TX 78155
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRX735SDHV02 Arrived on site to replace broken rail for broken wheel. ”. Office to reschedule.; saved tckt

Near Stagecoach Rd, Seguin, TX 78155
Andrew  H.

Andrew H.

DISHWASHER ELECTROLUX EI24ID50Q50A Arrived on site to replace inlet valve from previous diagnosis. Verified valve was needed. Replaced valve and not valve was engaging but no water was filling unit. Removed water lines from valve and blew through with out issues. Verified valve underneath faucet is the issue. Advised customer to have plumber take care of issue. No leaks detected. Job complete.

Near Timber Elm, Seguin, TX 78155
Andrew  H.

Andrew H.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site to test unit for RC not cooling and FF compartment freezing. Spoke with techline and verified bad thermistor in pantry. Recommended replacing pantry thermistor, evap cover assembly per techline. Office to reschedule.Sr#7729911816; ordrng 1 W10779301 (HARNESS WIRE WITH THERMISTOR)"

Near FM465, Seguin, TX 78155
Andrew  H.

Andrew H.

WASHER MAYTAG MVWB855DC3 "Arrived on site to test unit for not turning on. Verified panel was receiving proper voltage but not responding. Replaced panel, tested unit, unit works good. No leaks detected at time of service. Customer also complained of whites coming out a bit brown/muggy. Found customer on well water. Advised customer to run clean cycle with afresh as recommended. Job complete."

Near Mesquite Pass, Seguin, TX 78155
Noah D.

Noah D.

DRYER MAYTAG MED5630HW1 "Arrived on site to inspect dryer for not spinning during normal settings. Upon inspection found the dryer spun on timed dry but not on the sensor cycles, replaced exit thermistor and tested. All functions returned. Complete"

Near Barbarosa Rd, Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRX735SDHV02 "Arrived on site to inspect fridge for not closing correctly, upon inspection found the wheels broken on then deli drawer, ordering both rollers. Office to reschedule ; ordrng 1 W10346890 (WHEELS ) and 1 W10346891 (WHEELS )"

Near Stagecoach Rd, Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site to inspect fridge for not cooling correctly on the top shelf, I found the vents blocked due to large box of cheese and large milk cartons. Checked with techline and took temps, -3 in freezer 33 in pantry area, top was 45 but evap fan worked via diagnostics. Sr # 7729911816. Complete"

Near FM465, Seguin, TX 78155
Noah D.

Noah D.

DISHWASHER ELECTROLUX EI24ID50Q50A "Arrived on site to inspect dishwasher for not starting. Upon inspection found the control panel dead, replaced and tested to find the valve was clogged, ordering valve . Office to reschedule ; ordrng 1 807445903 (VALVE )"

Near Timber Elm, Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL ED25GWXFW01 "Arrived on site to inspect fridge for not making ice, upon inspection found the Icemaker sparking when spinning and stopping motor. Replaced icemaker and tested. All functions returned. Complete"

Near Canary Ln, Seguin, TX 78155
Noah D.

Noah D.

WASHER WHIRLPOOL WTW5005KW1 Arrived on site to inspect washer for not spinning. Upon inspections found the agitator not spinning during agitation. Ordering all drive parts. Office to reschedule ; ordrng 1 W10677717 (MOTO R) and 1 W10721967 (CAN ) and 1 W10815026 (CLUTCH ) and 1 W10821990 (AGITATOR ) and 1 W10870913 (GEARCASE) and 1 W11162561 (CAP )

Near Oak Springs Dr, Seguin, TX 78155
Noah D.

Noah D.

DISHWASHER GE GLD4500V00BB "Arrived on site to inspect dishwasher for loud noise during operation, upon inspection found the washer would make a vibration noise during draining, replaced drain pump and retested. No problems found. Complete"

Near Horizon Hill, Seguin, TX 78155
Noah D.

Noah D.

FREEZER WHIRLPOOL WRV986FDEM01 "Arrived on site to inspect fridge for not cooling correctly, upon inspection found the small drawer control covered in water and corrosion, removed control and rewired connectors. Connected board and it lit up, replaced drain tube, which wAs clogged.

Near Burges St, Seguin, TX 78155
Noah D.

Noah D.

WASHER WHIRLPOOL WTW5100HC0 "Arrived on site to inspect washer for not operating, upon inspection found the panel non responsive, replaced console and tested for problems. No problems found. Complete"

Near Val Walk, Seguin, TX 78155
Noah D.

Noah D.

MICROWAVE AMANA AMV2307PFS4 "Arrived on site to inspect microwave for not heating, upon inspection found the main fuse popped, customer had broke lightbulb causing short, replaced fuse and tested. No problems found, all lights worked, no shorts found. Complete"

Near Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site to inspect fridge for temp issues, upon inspection found the customer was not experiencing temp issues but issues with icemaker, checked functions and found a loose connection with ff evap cover, reconnected and lights returned, icemaker motor was seized in harvest positioned, ordering Icemaker, office to reschedule ; ordrng 1 W11091220 (ICEMAKER)"

Near FM465, Seguin, TX 78155
Noah D.

Noah D.

WASHER MAYTAG MVWP575GW0 "Arrived on site to inspection washer for screeching noise while spinning, upon inspection found the cam grinding the cover, removed cover and put new screws on hub cap, checked for screeching sounds and could not find any. Complete"

Near Ostberg St, Seguin, TX 78155
Noah D.

Noah D.

WASHER AMANA NTW4516FW3 "Arrived on site to inspect washer for not draining, upon inspection found the pump always running, replaced control and found no change, replaced pump and found clothes stuck in drain. Replaced both and tested. All functions returned. Complete"

Near Cordova Loop, Seguin, TX 78155
Noah D.

Noah D.

WASHER MAYTAG MVWC416FW0 "Arrived on site to inspect washer for not having cover, upon inspection found the cover removed, replaced cover and installed screws. Complete"

Near Schuenemann Rd, Seguin, TX 78155
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH3107HS "Arrived on site to inspect microwave for not illuminating light, upon inspection found the light wire was disconnected, reconnected wire and tested. All functions worked. Complete"

Near Seguin, TX 78155
Noah D.

Noah D.

WASHER MAYTAG MVW7230HW0 "Arrived on site to inspect washer for not working correctly, upon inspection found overload error codes and a long drain error, checked fill, drain and found no issues, lock was not closing, found wire not plugged in, plugged in latch and all functions returned. Complete"

Near Seguin, TX 78155
Noah D.

Noah D.

FREEZER WHIRLPOOL WRV986FDEM01 "Arrived on site to inspect fridge for issues with water leaking, upon inspection found the door very off causing leaking in icemaker, checked in freezer and found a defrost issue starting, customer stated UI in drawer was not operating, ordering harness drain and control, instructed customer to defrost unit. Office to reschedule ; ordrng 1 W10776916 (DRAIN ) and 1 W11170612 (HARNESS) and 1 WPW10677119 (CTRL)"

Near Burges St, Seguin, TX 78155
Noah D.

Noah D.

WASHER WHIRLPOOL WTW5100HC0 "Arrived on site to inspect washer for not allowing any selection, upon inspection found the front UI shorted. Was not given part, ordering UI. Office to reschedule ; ordrng 1 W11478519 (UI )"

Near Val Walk, Seguin, TX 78155
Noah D.

Noah D.

DRYER AMANA NED4655EW1 "Arrived on site to inspect dryer for not working quietly, upon inspection found the dryer motor cap loose, tightened down cap and knocked metal holder back in. All functions returned. Complete"

Near Garcia St, Seguin, TX 78155