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Local Reviews
for Seguin, TX

Appliance Express Rated 4.9 out of 5 stars based on 67 customer reviews

Map of Seguin, TX

Excellent service




Review of Appliance Express

The response to my request for service was professional and promptly done by a courteous and qualified representative!


Map of Seguin, TX

Great service




Review of Appliance Express


Map of Seguin, TX

Great service




Review of Appliance Express

Richard came in, was thorough in checking out the problem, identified the problem and fixed it.


Map of Seguin, TX

Jana




Review of Appliance Express

Professional


Map of Seguin, TX

Waste of time and money.




Review of Appliance Express

It was a waste of time and money for the technician to come out and do what I could have done or had already done when one of the suspension rods came off before. The technician rehung the suspension rod but it did not fix the problem. The washer still jumps around like popcorn in a popcorn popper and the washer tub bangs against the side of the washer, which is the reason the suspension rods come off. After rehanging the suspension rod the technician did a high speed spin check on the washer and said it was good. I questioned him about it not being with a load on his spin cycle test and he just said the test showed it worked. It does NOT work properly. During the rinse and spin cycle the washer jumps around and there is banging as the tub strikes the outer shell. I put a rubber door mat under the washer hoping that that would cushion the washer, but it still does the same thing. There is banging and it jumps around no matter what is being washed except a very light load like white socks. It bangs and jumps around; with just 5 bath towels in it; with t-shirts, underwear, socks, panties, and bras; with 4 pairs of jeans. It bangs so hard that now when a load is finished washing I find slivers of plastic in the tub, which I have pictures of. I also have multiple videos of the washer banging and jumping around.


Map of Seguin, TX

Great Service




Review of Appliance Express

He was very professional and timely.


Map of Seguin, TX

Jana




Review of Appliance Express

Very professional and knowledgeable about our issue. Came on time


Map of Seguin, TX

Barb




Review of Appliance Express


Map of Seguin, TX

Straitshot




Review of Appliance Express

He was professional, friendly and knowledgeable.


Map of Seguin, TX

Quick and thorough!




Review of Appliance Express

Robert and Evan did an excellent job.


Great service




Review of Appliance Express

Service men were very informational and very pleasant to work with


Great service




Review of Appliance Express


Great Service




Review of Appliance Express

The technician was very thorough in explaining the problem and the fix.


Great service




Review of Appliance Express


great job




Review of Appliance Express

Always on time and very professional. Fixed the problem with the fridge in just a few minutes.


Quick to fix




Review of Appliance Express

We just bought new Whirlpool fridge and the ice machine and water was acting up and Whirlpool send out Kevin from Appliance Express. Kevin was quick to figure out the problem, order the part and a week later he was back and problem fixed.


Good technician




Review of Appliance Express

Good service. I was told on the phone that they would be able to change out the bulb and charge me but the technician told me I had to order it myself. That would have been good to know before hand.


Candyce




Review of Appliance Express

Great service


Great service




Review of Appliance Express

Brandon replaced my tub in my washer in good time. He was professional, kind and efficient.


Great service




Review of Appliance Express

My washing machine was up and running in minutes! Thank you for the excellent service.


Very professional, work quickly and neatly.




Review of Appliance Express

Was given good notice of when they would arrive. Had previous repair history of refrigerator, quick diagnosis and repair. Very helpful with explanation.


Very helpful!!!




Review of Appliance Express

Technician was respectful and extremely knowledgeable.


Great experience




Review of Appliance Express


Excellent




Review of Appliance Express

Unfortunately the ice maker began working at 3am on the day of the representatives arrival. Still working.,


Great service, smart tech !




Review of Appliance Express

Robert was nice ,funny and was in and out in 30 minutes


Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFF507HPS01 "Arrived on site to inspect fridge for not dispensing ice, upon inspection found the stem missing, replaced stem and checked for issues. Job complete"

Near Glen Hollow, Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS325SDHW05 "Arrived on site to inspect fridge for loud noises, upon inspection found the motor making loud grinding noise, replaced motor and tested, no problems found. Complete"

Near Sagewood Pkwy, Seguin, TX 78155
Noah D.

Noah D.

DISHWASHER KITCHENAID KDPM804KPS0 "Arrived on site to inspect dishwasher for not draining, upon inspection found the drain pump working but sending error codes, replaced pump and optical sensor. Tested with no issues. Complete"

Near Las Hadas, Seguin, TX 78155
Noah D.

Noah D.

DISHWASHER MAYTAG MDBH955AWW "Arrived on site to inspect dishwasher for not working, upon install found no change to unit, small brown marks on ribbon cable. Ordering UI and cable. Office to reschedule ; ordrng 1 99003530 (PANEL )"

Near Country Club Dr, Seguin, TX 78155
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WFW5620HW1 Arrived on site as helper to assist in drum replacement. Assisted with drum replacement. Job complete

Near Turtle Ln, Seguin, TX 78155
Noah D.

Noah D.

DISHWASHER FRIGIDAIRE FBD126RBS0 "Arrived on site to inspect dishwasher for moldy insides, upon inspection found the inside of tub covered in mold, took pictures. Customer advised to speak with AHS. Complete"

Near Joye Ln, Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFF507HPS01 "Arrived on site to inspect fridge for not dispensing ice, upon inspection found the auger stem missing, ordering stem, office to reschedule ; ordrng 1 WPW10347114 (STEM )"

Near Glen Hollow, Seguin, TX 78155
Noah D.

Noah D.

WASHER MAYTAG MVWP575GW0 "Arrived on site to inspect washer for screeching sounds. Upon inspection found the gearcase screeching when filled with water, changed out hub nut with no change. Ordering gearcase and screws. Office to reschedule ; ordrng 1 W11454738 (GEARCASE) and 6 WP8533953 (SCREWS)s"

Near Ostberg St, Seguin, TX 78155
Noah D.

Noah D.

DRYER WHIRLPOOL LER3624JQ1 "Arrived on site to inspect dryer for not drying, upon inspection found the dryer working correctly, instructed customer on proper use. Complete"

Near Country Club Dr, Seguin, TX 78155
Noah D.

Noah D.

WASHER WHIRLPOOL MHW5630HW0 "Arrived on site to inspect washer for error codes, upon inspection found oversuds and overload codes, cleared codes, found a drain pump code, cleared drain and manually pushed water through. Job complete"

Near Still Meadow Rd, Seguin, TX 78155
Noah D.

Noah D.

DISHWASHER GE GDF520PSD0SS "Arrived on site to inspect dishwasher for not dispensing soap, upon inspection found the door cracked, replaced door and spring. Complete"

Near Hidden Meadow, Seguin, TX 78155
Noah D.

Noah D.

WASHER MAYTAG MHW8200FW0 Arrived on site to inspect washer and install panel. Upon install and taking to Techline Sr # 7729309325 instructed customer to have washer in a insulated area in which humidity is not a issue to extended UI life. Installed UI with no issues. Complete

Near Tschoepe Rd, Seguin, TX 78155
Noah D.

Noah D.

WASHER MAYTAG MVWP575GW0 "Arrived on site to inspect washer for loud agitation, upon inspection found the hub and under the plate caked in cement, cracked off pieces and tightened all screws. All functions returned. Complete"

Near Ostberg St, Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFF507HPS01 "Arrived on site to inspect fridge for a cracked door, upon inspection found the the door lower, replaced door and moved over hardware, no problems found. Complete"

Near Glen Hollow, Seguin, TX 78155
Noah D.

Noah D.

WASHER MAYTAG MHW6630HW0 "Arrived on site to inspect washer for not allowing selections on UI, upon inspection found and confirmed issues with the touch pad. Was not provided console. Ordering correct console. Complete.; ordrng 1 W11294860 (PANEL)"

Near Via Arroyo, Seguin, TX 78155
Noah D.

Noah D.

RANGE IKEA IGL730CS0 "Arrived on site to inspect range for not operating correctly, upon inspection found the harness cut in multiple places, ordering harness. Office to reschedule ; ordrng 1 W10598169 (HARNESS) and 1 W10679065 (HARNESS )"

Near E New Braunfels St, Seguin, TX 78155
Noah D.

Noah D.

WASHER WHIRLPOOL WFW5620HW1 "Arrived on site to inspect washer for pulling strings of customers clothes, spoke with Techline due to amount of visits.Sr # 7729204094 Techline advised to replace drum but “if it doesn’t change it must be a issue with fabric or loading”. Ordering drum. Customer will speak with whirlpool. Office to reschedule ; ordrng 1 W10921996 (DRUM )"

Near Turtle Ln, Seguin, TX 78155
Noah D.

Noah D.

RANGE WHIRLPOOL WEE510S0FS "Arrived on site to inspect oven for not opening, upon inspection found the latch open and was able to work oven. Instructed customer on proper use. Complete"

Near Golden Sage, Seguin, TX 78155
Noah D.

Noah D.

WASHER MAYTAG MHW6630HW0 "Arrived on site to inspect washer for not operating correctly, upon inspection found the low flow code, checked spouts and found the cold side off, turned on water and retested, all functions returned. Complete"

Near Via Arroyo, Seguin, TX 78155
Noah D.

Noah D.

RANGE WHIRLPOOL RF367LXMB "Arrived on site to inspect oven for not heating front burner, upon inspection found the burner burnt on connectors and receptacle melted, replaced recepticle and was missing a connector, attempted to fix but need both, ordering both and rescheduling. ; ordrng 1 8053268 (BURNER ) and 1 814399 (RECEPTIVE )"

Near Roosevelt Dr, Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL ET8CHMXKB04 "Arrived on site to inspect fridge for not cooling, upon inspection found the compressor not starting, replaced start device and nothing changed, tested for voltage and was getting the correct 120, ordering compressor and parts for SS. Office to reschedule ; ordrng 1 22225647 (COMPRESSOR ) and 1 AUTHO (AUTHO) and 1 Tj90sf8404 (ACCESS) and 1 Wp2254250 (EVAP) and 1 Wp4387938 (IVERLOAD)"

Near Roosevelt Dr, Seguin, TX 78155
Noah D.

Noah D.

DISHWASHER KITCHENAID KDPM804KPS0 "Arrived on site to inspect dishwasher for not draining, checked drain pump, control and tubing, no problems found. Ordering pump motor and optical sensor. Office to reschedule ; ordrng 1 W11035709 (MOTOR ) and 1 W11126174 (OPTICAL SENSOR )"

Near Las Hadas, Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site to inspect fridge for not having even doors, upon inspection found the fridge door was protruding a bit, realigned upper hinges and tested. No problems found. Complete"

Near Redwood St, Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to inspect fridge for leaking issues, the doors had not been the issue, the Icemaker had been cracked and was leaking upon filling, replaced icemaker and tested, all functions returned with no leaks. Complete"

Near Schneider Rd, Seguin, TX 78155
Noah D.

Noah D.

DISHWASHER KITCHENAID KDPM804KPS0 "Arrived on site to inspect dishwasher for not draining, upon inspection found the water cleared and no issues. Cleared drain pump and checked for issues, drain hose under sink needed to be readjusted. I took care of issues. No problems found. Complete"

Near Las Hadas, Seguin, TX 78155
Noah D.

Noah D.

RANGE GE JSP42DN4BB "Arrived on site to inspect range for not heating on innner ring. Confirmed upon inspection and found issue with both switch and element, replaced both and tested. All functions returned. Complete"

Near Saddlehorn Drive, Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Arrived on site to inspect fridge for defrosting freezer, upon inspection found no defrost issues, customer explained about a intermittent fan sound. Replaced main control board and tested. All functions worked correctly. Complete"

Near Mill Valley, Seguin, TX 78155
Noah D.

Noah D.

OVEN WHIRLPOOL WFE535S0JZ0 "Arrived on site to inspect oven for not heating lower cavity, upon inspection found the burnt wires. Cut and added stock wire, tested for heat, all heat returned. Complete"

Near Castlewood Dr, Seguin, TX 78155
Noah D.

Noah D.

WASHER MAYTAG MVWB765FW0 "Arrived on site to inspect washer for not filling, upon inspection found the valve not opening, board checked good, replaced valve and checked for leaks, no problems found. Complete"

Near Longhorn Trail, Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR MAYTAG MRT118FFFE04

Near Williams St, Seguin, TX 78155
Noah D.

Noah D.

COOKTOP JENN-AIR JGCP536WP02 "Arrived on site to inspect burner for not igniting, replaced burner head and holder, the new holder and burner needed correct conversion, found stock on truck, installed choke and correct orifice. No problems found. Complete"

Near Woelke Rd, Seguin, TX 78155
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to inspect fridge for leaking from icemaker, upon inspection found the doors very off and not creating a seal, readjusted doors and found a drastic change. No leaks found. Complete"

Near Schneider Rd, Seguin, TX 78155
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite to replace part that previously tech says needed to be replaced. Replaced control board. Tested unit.unit test good. No other issues at this time. Job complete

Near Ranger Pass, Seguin, TX 78155
Jacob S.

Jacob S.

WASHER MAYTAG MVWB765FW0 "Arrived onsite for unit not filling with water. Put unit in diagnostics. Got F0E3 overload, F8E1 long fill, F2E1 UI stuck button. Erased codes. Tested unit. Found that the hot water is off when the unit called for hot water. Turned on water. Unit tested good. No leaks at this time. Job complete.

Near Longhorn Trail, Seguin, TX 78155
Jacob S.

Jacob S.

WASHER MAYTAG MVWB765FW0 "Arrived onsite for unit not filling with water. Put unit in diagnostics. Got F0E3 overload, F8E1 long fill, F2E1 UI stuck button. Erased codes. Tested unit. Found that the hot water is off when the unit called for hot water. Turned on water. Unit tested good. No leaks at this time. Job complete.

Near Longhorn Trail, Seguin, TX 78155