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for Seguin, TX
Sandra - Seguin, TX
Very pleasant man knowledgeable
Very pleased with service
Sandra - Seguin, TX
Lane - Seguin, TX
You never what kind of person will show up to service something at your house and but Diego was great. He was on time and very polite. I’m an A/C service tech and I really appreciated his professionalism and attitude. Keep up the good work
Olivia - Seguin, TX
Mr Gomez arrived on time and was able to diagnose the problem with our washer immediately. Very please with the company as well, they were able to arrange a service visit within 24 hrs.
John - Seguin, TX
James - Seguin, TX
the visit was good. The scheduling..????
Great and fast service
Tanja - Seguin, TX
Betty - Seguin, TX
Very kind and professional.
Danny - Seguin, TX
The service is always very good
Eithne - Seguin, TX
Lean - Seguin, TX
Robert was on line and knew what to do showed me the problem and repaired it quickly.
John - Seguin, TX
Diego was very knowledgeable and made a frustrating situation (our new fridge had a major issue right before Thanksgiving) a lot more tolerable. The communication was really good and Diego was very prompt on both appointments. Truly a pleasure to deal with! You should give him a raise and/or promotion!
Appliance Express satisfaction
Mayra - Seguin, TX
Great experience. Quick. Communicated what to expect. Clean
Timely and Great Service
Marilyn - Seguin, TX
Betty - Seguin, TX
Very friendly and professional.
Great service under extended warranty
Jeanene - Seguin, TX
Et - Seguin, TX
Diego is Great
Jill - Seguin, TX
Diego resolved the problem quickly and educated us on how to remove and put range door on properly.
Robert is Awesome
Jill - Seguin, TX
Robert arrived on time, solved the problem and provided valuable additional information! He is also customer friendly!
Good, professional service, knowledgeable service tech.
Michael - Seguin, TX
Excellent service tech. Was able to quickly diagnose the issue, happy with the service, thanks.
Excellent customer service - professional 100%
Kocian - Seguin, TX
We have had this company come to our home twice in the last 2 years. Both times they have been professional, explained the problem and made the repairs in a timely and efficient manner. Both Diego and Daniel possess excellent customer service skills. Wonderful Job and thank you so much for keeping our machine up and running so efficiently.
Charlene - Seguin, TX
Every technician that Appliance Express has sent out to our house has been very knowledgeable and courteous.
Chad - Seguin, TX
Hyatt - Seguin, TX
I am impressed from my call to report concern to updates on the day, the time of day and finally the exact time to expect the repair man. Kevin was courteous, professional, and represents your company in a positive a d professional manner.
Very good service and repairs
Ron - Seguin, TX
Trouble shooting via your technician was spot on my. Repairs by your service technician was promptly done. Thanks
WASHER WHIRLPOOL WTW7500GC0 Arrived on job for complaints of walking and poor washing. Got error codes fo35 (off balance) f8e6(water hazard) ran test cycle. Found water level way too high. Not good seal. Ordered harness and recommend replacing control.; ordrng 1 W11130532 (HARNESS )
RANGE AMANA AGR6603SFB0 Arrived on job for complaints of error code. Ran diagnostics and confirmed code for temperature sensor. Remove back and found the range infestation of roaches. Instructed customer that this is not covered.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on job to replace control and harness. After replacement test cooling. No leaks detected at time of service
WASHER MAYTAG MVWB766FW0 Arrived on job for complaints of not completing cycle. Ran diagnostics and and got code F2E1 stuck button. Ran test cycle and washer power button activated and shut off washer. ; ordrng 1 W10919546 (console)
RANGE AMANA AER6303MFS2 Arrived on site. Check for element issues. Found right front and left rear elements out completely. Also getting error code for F2 e1 for shorted keypad. We need elements and keypad to repair unit. Office to reschedule; ordrng 2 8273994 (surface element)s and 1 W11297545 (CONTROL )
DRYER MAYTAG MEDB800VQ0 "Arrived on site. Check for no operation issues. Found bad thermal fuse and not allowing unit to kick on. Replace thermal fuse and cycle, all functions tested OK.
DRYER MAYTAG MEDB800VQ0 Arrived on site. Check for no heat issues. Found thermal fuse bad again. Verified cleared exhaust and thermostat kicking on and off correctly. Defective thermal fuse. Replaced thermal fuse and cycled and verified normal operation. No leaks present. Job complete
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Arrived on site. Replaced evaporator, dryer and service port. Vacuum and charge unit. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site. Check for frost issues. Found unit not going into defrost. Found damaged harness in freezer. Will need harness and control board to repair unit. Rescheduled for 1/15/19; ordrng 1 W10424230 (harns-wire) and 1 W11035836 (CONTROL )
REFRIGERATOR WHIRLPOOL WRF560SEHZ Arrived on job for complaints temperature too warm. Found frost in freezer. Removed back panel and found wire to heater damaged. Repair wire and thaw freezer.
DRYER WHIRLPOOL RED4516FW0 Arrived on job for complaints of lint and not drying. Ran air test kit air flow blocked. Checked tube behind dryer and lint stuck to tube and wet. Blockage in house vent will need to have vent service.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "arrived on site. Checked for leaking issues. Found pieces of foam stuck in drain creating where water would leak inside freezer. Removed foam and tested, all functions tested OK. No leaks present. Job complete"
WASHER MAYTAG MVWB300WQ1 Arrived on site. Check for no operation issues. Customer states cycle gets stuck randomly at times. Ran diagnostic test found long drain error code. Tested drain all checked OK. Verified all connections all checked OK. Will need control to repair unit.Tl180 169.99 part.254.08. Customer declined at this time. No leaks present. Job complete
WASHER MAYTAG MVWX655DW0 Arrived on site. Check for no draining issues. Found drain pump locked up. Part. 145.27 tl130 mt300 169.99. Didn’t have correct drain pump. Cust declined est at this time. Collected service fee of 108.24. No leaks present. Job complete
WASHER WHIRLPOOL MVWX655DW0 Arrived on job for no spinning and noise. Hub damaged. After replacement of part ran test cycle.
FREEZER WHIRLPOOL WRB322DMBM00 "Arrived on site. Check for leaking issues. Found clogged drain in freezer. Unclogged drain and tested, all functions tested OK. No leaks present. Job complete"
ICE MACHINE WHIRLPOOL GI15NDXXB1 "Arrived on site. Check for water valve issues. Found solenoid not shutting off creating a water to go into reservoir constantly. Replaced water valve and cycle, all functions tested OK. Collected total balance of 369.94. No leaks present. Job complete"
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Arrived on site. Check for gasket issues. Found freezer gasket off at the bottom allowing gasket not to seal to cabinet. Re-positioned and installed gasket and heated, all functions tested OK. Instructed customer to leave it closed for at least an hour before opening so gasket can mold itself the cabinet. No leaks present. Job complete"
REFRIGERATOR WHIRLPOOL WSR57R18DM00 Arrived on job for complaints of not cooling. Removed backing and check compressor. Compressor running no change in temperature on lines. Evaporator has no frost pattern. ; ordrng 1 CNOTE (SS TEC) and 1 TJ90SF8404 (TUBE) and 1 W10769822 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)
DRYER MAYTAG MEDB835DW4 Arrived on job for complaints of noise. Removed front and drum to inspect rollers. Found the rear left roller not turning. Replaced roller and reassembled dryer. Operation normal and noise level normal.
WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no spinning issues. Found multiple problems found bad hub not allowing basket to spin. Wasn’t able to remove wash plate. Also found water valve bad not allowing cold water to come into unit.Will need wash plate, housing and hub to repair unit. Office to reschedule; ordrng 1 W10528947 (hub) and 1 W10902814 (IMPELLER ) and 1 W11127357 (HOUSING )"
WASHER MAYTAG MVWB765FW0 Arrived on site. Check for agitation issues. Found sheet underneath agitator. Removed sheet and found agitator warped. Will need new agitator to repair unit. Rescheduled for 12/27/18 customer is requesting last call of the day if possible.; ordrng 1 CNOTES (CNOTES ) and 1 W11161960 (AGITATOR)
WASHER MAYTAG MVWB765FW0 Arrived on job to replace agitator. After replacement test washer operation. No leaks detected at time of service.
WASHER MAYTAG MVWC565FW1 "Arrived n site. Check for no operation issues. Found no display whatsoever. Verify voltage going to control all checked OK. Replaced main board and tested, all functions tested OK. No leaks present. Job complete"
COOKTOP WHIRLPOOL WGE745C0FE01 "Arrived on site. Check for cooktop issues. Found cooktop cracked on delivery. Replaced cooktop and cycled burners, all functions tested OK. job complete"
OVEN WHIRLPOOL KODE300ESS01 "Arrived on site. Check for a no heat issues. Found bad TOD for lower oven. Replaced TOD and cycle, all functions tested OK.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site. Check for overflow issues. Found water Seeping through water valve allowing tub to overflow. Replaced water valve and cycled, all functions tested OK. Took pictures of wood floors in case customer wants to get with whirlpool. No leaks present. Job complete"
DISHWASHER AMANA ADB1100AWW5 Arrived on job for complaints of heat dry light not lighting. Confirmed light on control not working. Replaced control and test dishwasher operation. No leaks detected at time of service
DRYER AMANA NED4655EW1 Arrived on job for complaints of log drying time. Found air flow and heater good temperature cycles low so I replaced cutoff andtest if symptoms continue order WP3387134 thermostat.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on job for complaints of leaks. Customer unplugged refrigerator and shut off water. Were I turned on water found supply hose has big leak. Customer will get that fixed before additional repairs are done.;
WASHER AMANA NTW4516FW2 Arrived on job to replace striker. After replacement of striker test lid lock and operation. Water valve turned off by customer faucet leaks left it off.
WASHER WHIRLPOOL MVWC565FW Arrived on job for complaints of level sensing and water pressure. Ran diagnostics and no codes. Ran calibration and test cycle.
WASHER WHIRLPOOL WTW8240YW0 Arrived on job to replace tub ring. After replacement test washer operation and for leaks. Operation normal and no leaks
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on job for complaints of frost in freezer. Gasket not sealed inner top. Heat up gasket so it will set.
WASHER WHIRLPOOL WFW92HEFC0 Arrived on job for complaints of not dispensing. Found the cartridge not working. Replaced dispenser and ran diagnostics.