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for Seguin, TX
Kevin was Awesome
Steve/quinton - Seguin, TX
He explained how all the different options work on our dishwasher and more. Very pleased
Courteous and prompt
Marilyn - Seguin, TX
Service man was very courteous and completed the repairs quickly.
I was not there. My son was.
Steve/quinton - Seguin, TX
According to my son??? Drain hose was never connected?? However dishwasher worked first few months. So, it wasn’t that. Not sure what the problem was. But you showed up on time and fixed it and I am pleased. Thank you
Rose - Seguin, TX
Diego was very professional, extremely knowledgable in regards to the repair he was conducting on our washing machine. Provided us information on products to purchase to help maintain our machine. Answered any questions we had in a polite manner. He is a neat, clean and very organized individual. Wonderful Job performed and represented your company very well. Keep up the wonderful work you do!!!
Great, friendly service
Ernest - Seguin, TX
Robert showed up when he said he would. He and his trainee were very polite and friendly. They explained to me what they did before they left and left some contact information with me in case I have any problems in the future. Great service!
Erika - Seguin, TX
Robert was very nice and took the time to explain things to me.
Curly - Seguin, TX
Diego was very professional, listened, and resolved the issue.
Steve - Seguin, TX
Diego was very friendly, polite and I enjoyed chatting with him. Service was quick and my expectations were exceeded greatly. Thank you
Steve - Seguin, TX
Diego Gomez is an excellent repair man. He provides excellent service & it is a pleasure to see someone that is so qualified.
Jeanene - Seguin, TX
If all repair men were like Diego the world would be a better place. He does provides excellent & efficient service. He is an asset to your company.
Mills - Seguin, TX
Tech Diego was knowledgeable and on time.
Carolyn - Seguin, TX
Robert and his assistant were very courteous and knowledgeable. They advised us when they were on their way and were right on time. Fixed the problem and everyone is happy. Thank you
Pattye - Seguin, TX
Couldn’t have been a better service call. All went well
Professional Service, Great People!
Joseph - Seguin, TX
Robert Jared of Appliance Express arrived earlier than expected and got to work right away on our squeaky washer. He quickly determined the cause of the noise and replaced the defective part. After installing the new part, Robert did a thorough test of our washer. Everything worked as it should. We were so thankful for his help and expertise. I would highly recommend Robert for any appliance repair. Respectfully, Joe and Lorna L.
Paul and Joan - Seguin, TX
Diego knew what he was doing. I would use him for my repairs any day!
Barbara - Seguin, TX
Sandra - Seguin, TX
Very pleasant man knowledgeable
Very pleased with service
Sandra - Seguin, TX
Lane - Seguin, TX
You never what kind of person will show up to service something at your house and but Diego was great. He was on time and very polite. I’m an A/C service tech and I really appreciated his professionalism and attitude. Keep up the good work
Olivia - Seguin, TX
Mr Gomez arrived on time and was able to diagnose the problem with our washer immediately. Very please with the company as well, they were able to arrange a service visit within 24 hrs.
John - Seguin, TX
James - Seguin, TX
the visit was good. The scheduling..????
Great and fast service
Tanja - Seguin, TX
Betty - Seguin, TX
Very kind and professional.
Danny - Seguin, TX
REFRIGERATOR KITCHENAID KSSC48QVS05 Arrived on job for complaints of not cooling. Compressor running but no frost pattern. e. ; ordrng 1 CNOTE (SS TEC ) and 1 TJ90SF8404 (TUBE) and 1 W10508992 (exchanger) and 1 W10841139 (compressor) and 1 W10890886 (heater-pan) and 1 WPW10143759 (dryer) and 1 WPW10427993 (evaporator)
DRYER WHIRLPOOL WED7500GC0 Arrived on job for complaints of not drying. Measure temperature with vent connected cycle between 110 and 120. Measured temperature with vent off cycle between 100 and 130. Customer to have vent cleaned.
WASHER MAYTAG MVWB835DW3 Arrived on job for complaints of LF code. Confirmed code and also have code for thermistor. Replaced valve and test operation. No leaks detected at time of service. Job complete.
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on job to replace cover and screws. Screw holder not there replaced cover and found the sensor in wrong spot. Moved sensor.
WASHER MAYTAG MVWC565FW0 Arrived on job for complaints of not spinning. Found actuator not working.. Replaced part and test. No leaks detected at time of service.
RANGE AMANA ACR4503SFB0 "Arrived on site and replaced control board diagnosed by previous technician, after replacement range is operating properly. Job complete."
WASHER MAYTAG MVWB865GW0 "Arrived on site and inspected washer and found a pillow case has gotten stuck underneath agitator and was pulled almost completely between agitator and basket. Cleared pillowcase and replaced agitator to correct issue, ran test 51 and 52 to ensure washer is operating properly. No water leaks from connections at time of service, job complete"
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and inspected refrigerator and found large amount of frost buildup on fresh food evaporator, but only the left 3/4 of it. Spoke with tech line and they recommended replacing the evaporator cover and adding screws at the top. No water leaks from connections at time of service, customer is aware of the frost expectations, they have done this once before. ; ordrng 2 12990511 (SCREWS)s and 1 W11211387 (COVER EVAP)"
RANGE WHIRLPOOL WFC130M0AB0 Arrived on site and found the right front element receptacle has burnt out bulb replaced receptacle and it is working properly but found cooktop hot light will not turn off. Will need to bring back and replace all infinite switches to correct issue.; ordrng 1 WP3148953 (switch-inf) and 1 WP3148953 (switch-inf) and 2 WP3149404 (switch-inf)s
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site and inspected refrigerator and found ice container is frosted up and will not separate, used steamer to release frost and ice bin can now be removed. Clear frost and it is now operating properly, no water leaks from connections at time of service, job complete"
DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found when dryer is running power drops out under load when measured at terminal block. Dryer is new no lint found at time of service, job complete"
DRYER WHIRLPOOL WED8200WY0 "Arrived on site and found door gasket has fallen off, used gasket to to redo it and i5 is operating properly now. job complete"
REFRIGERATOR WHIRLPOOL MFT2776DEM02 "Arrived on site and inspected refrigerator and found ice build up on fresh food evaporator. Spoke with tech line and they said that since thermistor harness was already replaced they recommended replacing Seal around evap cover itself, no water leaks from connections at time of service. Refrigerator was put into review status if parts still need to be ordered office will be contacted. mjuyp00fl1"
DISHWASHER WHIRLPOOL MDB4949SHZ0 Arrived on site and inspected dishwasher and found drain pump is disconnected. Replaced drain pump and after reassembling dishwasher is now operating properly. No water leaks from connections at time of service MS see sticky note
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Arrived on site And inspected dishwasher and found standing water in tub, found harness to drain pump is off and after reconnecting drain pump will now operate properly. No water leaks from connections at time of service. See sticky note for further information. Job complete."
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Arrived on site and inspected refrigerator and found evaporator is frosted over inspected defrost element and bimetal and both pass. Replaced defrost controller and recommended that customer defrost refrigerator over the next 36 hours. If this does not correct the issue W1116190 Will need to be ordered. Customer is aware of defrost procedure.
WASHER MAYTAG MVWB865GW0 "Arrived on site and found start button is unresponsive on user interface, replaced console and it is now operating properly. No water leaks from connections at time of service, job complete"
DRYER AMANA NED4655EW1 Arrived on site. Check for no heat issues. Found voltage not correct coming from outlet to let heater kicked on. Instructed customer they will need to have electrician come out to fix problem. Job complete
DRYER WHIRLPOOL NED4655EW1 Arrived on site. Check for long dry times. Found damper going outside clogged up not allowing moisture to get outside to dry clothes. Instructed customer on exhaust. Job complete
WASHER MAYTAG MVWX655DW0 "Arrived on site. Replace transmission and wash plate. Ran diagnostic test, all functions tested ok. No leaks present. Job complete"
WASHER MAYTAG MVWB765FW1 "Arrived on site. Replaced lid, screws, and lid hinges. Tested lid, all functions tested OK. No leaks present. Job complete"
WASHER WHIRLPOOL WTW5000DW1 "Arrived on job for complaints of noise during spin cycle.found not shifting cycles,replaced actuator. Found hub,washplate,cam and gearcase damaged. Replaced parts,tested functionality and all operation functioning properly."
WASHER MAYTAG MVWX655DW0 Arrived on job for complaints of wash cycle not working correctly. Found gearcase leaking oil. Will need gearcase and wash plate to complete.; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase)
DISHWASHER KITCHENAID KDTE104DBL0 "Arrived on job for complaints of not washing. Found 120 volts going to pump and motor but not working in diagnostics cycle. Replaced pump and motor ran test cycle,all operation functioning properly. No leaks detected at time of service."
DISHWASHER KITCHENAID KDTE104DBL0 "Arrived on job for complaints of water leaking. Found drain pump not secured. Corrected issue. Filled wash and drained to detect leak,no leaks detected."
REFRIGERATOR WHIRLPOOL MRT118FFFH01 "Arrived on job for complaints of refrigerator freezing food. Found thermistor out of range. Replaced thermistor,test unit,all operation functioning properly."
REFRIGERATOR KITCHENAID KRFC302EBS00 "Arrived on job to install gasket. Installed gasket,test functionality. All operation normal."
WASHER WHIRLPOOL WFC7500VW2 "Arrived on job to replace ccu Control and Control board. Also advised by CS to replace motor drive. Replaced all 3 parts,ran test cycle and all operation functioning properly."
WASHER MAYTAG MVWB950YG0 Cust cancelled call
REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Adjusted gasket and tested, all functions tested OK. No leaks present. Job complete"
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site. Check for dispenser issues. Found crack on dispenser allowing rinse aid to leak. Replaced dispenser assembly and cycled, all functions tested OK. No leaks present. Job complete"
OVEN WHIRLPOOL WFE525S0HV1 "Arrived on site. Replaced front panel for oven door. Cycled oven door, all functions tested OK. job complete"
REFRIGERATOR KITCHENAID KRFC302EBS00 Arrived on site. Check for door issues. Found gasket torn not allowing to have great seal on mullion. Will need gasket to repair unit. Rescheduled for 3/26/19; ordrng 1 W10435971 (gasket-fip)
WASHER WHIRLPOOL WFC7500VW2 Arrived on site. Checked for no spinning issues. Found unit not getting up to speed. Verify connections at CCU and motor control. Will need motor control and CCU to repair unit and will bring motor for back up. Office to reschedule; ordrng 1 W10192965 (cntrl-elec) and 1 W10192987 (motor-drve)
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site. Replaced main control, MCU, harness and pump assembly. Lights from panel were lighting up randomly and could not start unit. Made it to attempt to put old main board back and still same issue. Verified all connections and check continuity through all wires all checked OK. It has been 3 main boards and 2 pump assembly, harness and mcu. Spoke to CS and will address call. No leaks present. Job complete."