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for Seguin, TX
Jana - Seguin, TX
Waste of time and money.
Max - Seguin, TX
It was a waste of time and money for the technician to come out and do what I could have done or had already done when one of the suspension rods came off before. The technician rehung the suspension rod but it did not fix the problem. The washer still jumps around like popcorn in a popcorn popper and the washer tub bangs against the side of the washer, which is the reason the suspension rods come off. After rehanging the suspension rod the technician did a high speed spin check on the washer and said it was good. I questioned him about it not being with a load on his spin cycle test and he just said the test showed it worked. It does NOT work properly. During the rinse and spin cycle the washer jumps around and there is banging as the tub strikes the outer shell. I put a rubber door mat under the washer hoping that that would cushion the washer, but it still does the same thing. There is banging and it jumps around no matter what is being washed except a very light load like white socks. It bangs and jumps around; with just 5 bath towels in it; with t-shirts, underwear, socks, panties, and bras; with 4 pairs of jeans. It bangs so hard that now when a load is finished washing I find slivers of plastic in the tub, which I have pictures of. I also have multiple videos of the washer banging and jumping around.
Christopher - Seguin, TX
He was very professional and timely.
Jana - Seguin, TX
Very professional and knowledgeable about our issue. Came on time
Barbara - Seguin, TX
Jana - Seguin, TX
He was professional, friendly and knowledgeable.
Quick and thorough!
R. Lilly - Seguin, TX
Robert and Evan did an excellent job.
John - Seguin, TX
Service men were very informational and very pleasant to work with
Elizabeth - Seguin, TX
Karen - Seguin, TX
The technician was very thorough in explaining the problem and the fix.
Felicitas - Seguin, TX
Doug - Seguin, TX
Always on time and very professional. Fixed the problem with the fridge in just a few minutes.
Quick to fix
Kim - Seguin, TX
We just bought new Whirlpool fridge and the ice machine and water was acting up and Whirlpool send out Kevin from Appliance Express. Kevin was quick to figure out the problem, order the part and a week later he was back and problem fixed.
Lisa - Seguin, TX
Good service. I was told on the phone that they would be able to change out the bulb and charge me but the technician told me I had to order it myself. That would have been good to know before hand.
Candyce - Seguin, TX
Marie - Seguin, TX
Brandon replaced my tub in my washer in good time. He was professional, kind and efficient.
Susan - Seguin, TX
My washing machine was up and running in minutes! Thank you for the excellent service.
Very professional, work quickly and neatly.
Geralyn - Seguin, TX
Was given good notice of when they would arrive. Had previous repair history of refrigerator, quick diagnosis and repair. Very helpful with explanation.
Corey - Seguin, TX
Technician was respectful and extremely knowledgeable.
Joseph - Seguin, TX
George - Seguin, TX
Unfortunately the ice maker began working at 3am on the day of the representatives arrival. Still working.,
Great service, smart tech !
Paul - Seguin, TX
Robert was nice ,funny and was in and out in 30 minutes
Great Service !
Brigid - Seguin, TX
We had a technician come out three different times. Each time they were very professional and two of the times it was Robert. He was very personable and very professional. I would recommend your services to all my friends. Thank you for helping
Kevin was Awesome
Steve/quinton - Seguin, TX
He explained how all the different options work on our dishwasher and more. Very pleased
Courteous and prompt
Marilyn - Seguin, TX
Service man was very courteous and completed the repairs quickly.
WASHER ROPER RTW4640YQ1 "Arrived on site to inspect and install suspension tub ring and control, replaced all parts and tested functions on all settings. No problems found. Complete"
REFRIGERATOR KITCHENAID KFXS25RYMS1 "Arrived on site to install shutoff arm, installed arm and extension, no problems found. Complete"
OVEN WHIRLPOOL WOD77EC0HV01 "Arrived on site to inspect oven for not operation due to error codes, found the error code for miscommunication between control and UI, will need both cornucopias boards to complete fix. Please place on cancellations; ordrng 1 W11261165 (CNTRL)"
DISHWASHER WHIRLPOOL WDT710PAHW1 "Arrived on site to inspect dishwasher for leaking due to overfilll, upon inspection found the fill valve not closing. Replaced fill valve and retested, no problems or leaks found. Complete"
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to Inspect dishwasher for not dissolving pods and no water, tested all functions and found all functions working, heating element worked. Instructed customer on proper use and care, gave rinse aid samples. Job complete"
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived onsite for the microwave not working. During testing found that error code F1E4. During inspection found that the lower door switch was broken. Replaced switch with new and microwave tested fine. Complete
REFRIGERATOR KITCHENAID KFXS25RYMS1 Arrived onsite for the refrigerator ice maker not working. During testing found that there was a clog inside the water funnel which caused ice build up and the ice maker to bind up. Removed ice maker and removed the clog and ice maker tested fine and filled with water and no leaks.Office to reschedule. ; ordrng 1 WPW10121440 (extension) and 1 WPW10175514 (arm-shut)
ICE MACHINE WHIRLPOOL GI15NDXXB1 "Arrived on site to inspect icemaker and install water level sensor, installed sensor and all functions returned with no leaks. Evap started frosting and recirculating pump worked. Job complete"
WASHER ROPER RTW4640YQ1 "Arrived on site to inspect washer for bouncing and issues spinning, upon inspection found the tub ring broken and a motor relay error code. Ordering control as well as tub ring. Will need autho. Office to reschedule ; ordrng 1 W10215107 (TUB RING) and 1 W10484681 (CNTRL )"
REFRIGERATOR WHIRLPOOL WRT148FZDW00 "Arrived on site to inspect fridge for leaks in freezer and fridge, upon inspection found the ice sheet in freezer that usually is caused by a leaking Icemaker, replaced Icemaker and retested, no problems found. If problem persists will need to check evap defrost. Complete"
REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site to install heater and new tube to fix icemaker issue,replaced tube and fascia and tested fill, no issues found. Job complete"
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived onsite to inspect fridge for icemaker issues, upon inspection found icemaker clogged with ice in funnel, replaced leaky valve to solve issues. Replaced valve.Complete"
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to inspect fridge for not dispensing water, upon Inspection found the ice maker working, checked dispensing with no filter and got full stream, replaced filter back in and water continued. Realigned and checked for leaks. Job complete"
ICE MACHINE WHIRLPOOL GI15NDXXB1 "Arrived on site to inspect icemaker, upon inspection found the fill valve not shutting off when water hit the sensor, ordering sensor and rescheduled.Please place on cancellations ; ordrng 1 WPW10548509 (WATER LEVEL SENSOR )"
WASHER ROPER RTW4640YQ1 "Arrived on site to inspect washer for vibration during use, found suspension rod out of socket and not attached, checked for functional use of spring and arm, no problems found, reattached suspension rod and tested full function on high and low spin with customer. Complete"
REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site to inspect icemaker for not producing ice, upon inspection found another e2 E5 error , checked for filling function and found no water, manually checked heating facia and defrosted chunk which filled icemaker, ordering heater for fill tube and UI. Office to reschedule ; ordrng 1 W10706850 (HEATER ) and 1 W10736144 (TUBE) and 1 W11171229 (UI )"
RANGE AMANA ACR4303MFB3 Arrived onsite for the oven not heating. During testing found no issues with the oven broil worked and bake worked and reached up to desired temperature. Complete
VENTHOOD GE ZV750SY Arrived onsite for the vent hood not working. During inspection of the vent hood. Found that it’s screwed into the granite wall. Complete ; saved tckt
REFRIGERATOR KITCHENAID KFXS25RYMS1 "Arrived on site to inspect ice maker for not making ice, installed tubing due to freezing issues. Replaced tubing and retested. Fill worked correctly. Complete"
DISHWASHER JENN-AIR JDB1100AWS "Arrived on site to inspect dishwasher for not washing and loud screeching sound, upon inspection found the motor was not working and making said sounds, replaced washer motor assembly and retested, no problems found, ordering top rack due to corrosion’s issues, AHS was spoken to by office and customer. Office to schedule; ordrng 1 WPL99003098 (RACK )"
REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site to inspect fridge for not producing ice, upon inspection found the E2 and E5 error, replaced icemaker and retested. Ice harvest and fill successful. No problems or leaks detected. Complete"
WASHER MAYTAG MVWC200XW2 Arrived on job for complaints of not working and leak. Ran diagnostics and found no codes. Ran calibration and check for leaks. No leaks detected at time of service.
VENTHOOD GE ZV750SY Arrived on job for complaints of noise confirmed noise. Found that degree is in the fan motor. Will need two man to complete. ; saved tckt
REFRIGERATOR GE PFE29PSDASS Arrived on job to replace refrigerator fan. After replacement test operation. No leaks detected at time of service.
WASHER MAYTAG MVWB835DW0 Arrived on job to replace latch and console. After replacement test operation. No leaks detected at time of service.
REFRIGERATOR KITCHENAID KFXS25RYMS1 "Arrived on site to inspect fridge for fill not making ice, upon inspection found another ice block in inlet and ice cubes backup up, ordering inlet water tube to fix issue. Complete ; ordrng 1 12961401 (TUBE)"
WASHER MAYTAG LAT5910BAW "Arrived on site to inspect washer for leaks, upon inspection found the inlet hoses were leaking on the ground leaving the water rings, instructed customer to get new hoses to fix issues. Complete"
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of no ice production again. Found funnel blockage removed blockage and test. No leaks detected at time of service
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on job to replace control ordered by previous technician. After replacement test operation and removed ice from evaporator fan area. No leaks detected at time of service.
REFRIGERATOR GE PFE29PSDASS Arrived on job for complaints of refrigerator section not cold. Found the fan for refrigerator not working. Ordered replacement fan; ordrng 1 WR60X10357 (FAN)
WASHER MAYTAG MVWB835DW0 Arrived on job for complaints lid not locking and buttons not working. Confirmed buttons not always working and in diagnostics got code for lid lock error both f5e2 and f5e3. Need AUTHO to complete and console. ; ordrng 1 AUTHONEEDED and 1 W10861510 (console)
DRYER AMANA NED4655EW1 Arrived on job for complaints of not drying properly. Found the cut off not allowing temperature to reach proper degrees. Replaced cut off and tested.
WASHER WHIRLPOOL WTW8500DC0 Arrived on job for complaints buttons not working. Found that the start button not responding. Replaced console and test. No leaks detected at time of service
WASHER WHIRLPOOL WFW6620HW0 Arrived on job to replace tub. After replacement test operation. No leaks detected at time of service.
REFRIGERATOR WHIRLPOOL WRS325FDAM "Arrived on site to install lights to fix issue with blinking, upon inspection found the freezer and top fridge light out, replaced all lights. Job complete"