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Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator damage. Upon further inspection, I found that on the right side panel, the unit is badly scratched and dented. Also, I found a small dent on the right rc door near the top of the door. I took several photos of the unit and when I pushed the unit back to get better lighting on the damage, I found that the floor was damaged near the right front wheel. I notified the builder of my findings and advised that the unit could not be repaired due to the area of the damage. No water leaks observed during service, job completed. No one available to sign for receipt."

Daniel A.

GS6SHAXML00 Leaking water during icemaker fill. Defective inlet tubing. Removed and replaced water fill tube. Checked for water leaks. Normal operation after service. No water leaks detected

Daniel A.

MAV7357AWQ Not draining/spinning. Defective bearing on drain pump. Removed belt/front panel. Replaced defective drain pump. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Daniel A.

MVWC300XW1 Not locking. Noisy during agitation/spin. Replaced defective lid lock assembly. Replaced suspension rods/retainers. Ran wash cycle normal agitation/spin. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Daniel A.

WRX735SDBM00 Delay on door open/closure. Contacted tech assist 5 min delay.before audible tone indicating door open. Right side door not recognizing door open. Reset control. Normal operation after control reset

Daniel A.

FFBD2408NS3A Dishwasher not coming on. Door latch/wiring overheated causing dishwasher to cease operation. replaced door latch/wire harness to latch. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Leonardo C.

Whirlpool microwave not heating model: WMH1162XVB2. Arrived on site to test unit for not heating. Test unit and found unit giving 5.6 amps making it a diode or mag issue. Diode had already been replaced test mag and mag was bad. Replaced mag test unit and unit test good heating water correctly. Job complete

Leonardo C.

Whirlpool dishwasher not dispensing rinse aid model: WDF520PADM7. Arrived on site to test unit for dispenser not dispensing rinse aid. Customer has not refilled rinse aid in a while and she uses the dishwasher every day. Replaced rinse aid test unit and unit test good job complete no leaks present at this time.

Daniel A.

WFW94HEXL2 Washer not washing/spinning. Ran diagnostic. Error code for communication error between MCU/Ccu. Replaced MCU. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Daniel A.

MHW6000XG2 Washer not washing/spinning bran diagnostic. Error code for MCU. F6E2. Communication error. Replaced MCU. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Daniel A.

WED6400SW0 Dryer not heating. (Shorted element). Thermal cutoff over heated. Replaced thermal fuse/cutoff and heater. Repaired wire to thermal cutoff hi limit. Instruct customer on venting/fire hazard. Normal operation after service

Daniel A.

WED6400SW0 Dryer not heating. (Shorted element). Thermal cutoff over heated. Replaced thermal fuse/cutoff and heater. Repaired wire to thermal cutoff hi limit. Instruct customer on venting/fire hazard. Normal operation after service

Daniel A.

WRX735SDBM00 Defective icemaker not advancing. Replaced icemaker. Verified normal fill. No leaks detected. Normal operation after service

Daniel A.

MFI2568AES Not dispensing water. Checked water pressure. Verified defective solenoid on net valve for dispenser. Replaced dual inlet valve. Checked water inlet/drain hoses. No leaks detected. Normal operation after service

Daniel A.

DU9270WDQ0 Not draining water/leaking water. Replaced motor/sump assembly. Replaced door seal/gasket. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Daniel A.

KSRS25FGWH01 Not producing ice. Defective icemaker not advancing. Replaced icemaker. Checked for water leaks. Normal operation after service

Diego G.

Arrived on site. Check for leaking issues. Found drain clogged. Installed updated P-trap for drain. Unclog drain, all functions tested OK. No leaks present. Job complete

Kevin B.

Arrived on site and found dryer is not heating, found element has failed and replaced cut off as well. Removed all lint from interior and dryer is operating properly. Job complete

Daniel A.

GU2475XTVY3 Dishwasher not coming on. Intermittent response from control panel. Attempted to reset console. Replaced console. Verified normal operation after service. Checked water inlet and drain hoses. No leaks detected.

Daniel A.

KUIX305ESS1 Over producing ice. Defective in thermistor. Replaced bin thermistor. Verified normal operation after service. Checked water inlet and drain hoses. No leaks detected

Daniel A.

WMH31017HZ0 Inlet cover /waveguide shorted-arced. Removed inlet cover/sanded and touched up. Replaced inlet cover. Sealed inlet cover. Normal operation after service

Kevin B.

Arrived on site and inspected unit and found fabric softener cup and bleach cup are overflowing during the warm water use. Recommended turning water pressure down and they are now operating properly. If situation happens again will need to bring back both leads cup and fabric softener, along with valves to correct issue. No water leaks from connections at time of service

Kevin B.

Arrived on site and set unit into diagnostic cycle and sound cold water valve is not operating. After replacing valve ran unit again and all function has returned. No water leaks from connections at time of service, job complete

Kevin B.

Arrived on site and inspected unit and found power is good at terminal block, remove rear panel and found heating element has failed, took one picture will need to replace element to corrrect issue. Also recommended to customer that vent be cleared to the exterior of home by a professional service has not been done in sometime

Connor M.

WED8600YW whirlpool washer Arrived on site to test unit for door closure issues. Found worn out stirke and catch. Replaced both and tested unit. Unit working properly. Instruct on proper venting and fire hazrad.

Connor M.

WMH76719CS whirlpool microwave Installed all three parts and tested unit. Unit working properly at time of service.

Connor M.

GI6FDRXXY07 whirlpool refrigerator RF130-139.99 drain tube-24.99 found drain tube forsted up due to rubber tip being clogged. Replaced with new drian tube and defrosted. Unit working properly, no leaks detected. No LBH due to add on

Connor M.

WMH76719CS whirlpool microwave Arrived on site to test unit for not heating. Found unit has issue in high voltage side. Will need mag cap and diode. Please sned with parts already prdered. Sw approved 11/30

Kevin B.

Kevin B.

Daniel A.

WRT311FZDB00 excessive noise during use. Verified evaporator fan motor and compressor operation. Replaced condenser fan motor. Normal sound level /operation after service

Kevin B.

NFW7300WW00 Amana washer, Arrived on site and inspected unit and found that it is not draining, found debris blocking water flow in drain pump catch and after clearing debris it is now operating properly. No further repair is required at this time, no water leaks from connections at time of service, job complet

Daniel A.

MEDE200XW0 Dryer not heating. Checked voltage/heater /thermal fuse. Defective thermal cutoff. Instruct cust on venting/fire hazard. Replaced thermal cutoff. Normal operation after service

Connor M.

MVWB765FW0 maytag washer Arrived on site to test unit for not filling properly. Found unit filling properly. Both valves checked fine. Instruct customer on water level to be expected with HE washing machines. No leaks detected.

Connor M.

M1TXEMMWW00 maytag refrigerator Arrived on site to test unit for not cooling intermitently. Found thermostat not kicking on. Jumped it and it worked. Replaced and tested unit. Unit working properly, no leaks detected.