Local Reviews
for Schertz, TX

Rated 5.0 out of 5 stars based on 2 customer reviews

Map of Schertz, TX

great service




He did a great job of explaining what was wrong.


Map of Schertz, TX

visit





Connor M.

Connor M.

WED8600YW whirlpool washer Arrived on site to test unit for door closure issues. Found worn out stirke and catch. Replaced both and tested unit. Unit working properly. Instruct on proper venting and fire hazrad.

Near Summit Hill Dr, Schertz, TX 78154
Connor M.

Connor M.

WMH76719CS whirlpool microwave Installed all three parts and tested unit. Unit working properly at time of service.

Near Columbia Dr, Schertz, TX 78108
Connor M.

Connor M.

GI6FDRXXY07 whirlpool refrigerator RF130-139.99 drain tube-24.99 found drain tube forsted up due to rubber tip being clogged. Replaced with new drian tube and defrosted. Unit working properly, no leaks detected. No LBH due to add on

Near Columbia Dr, Schertz, TX 78108
Connor M.

Connor M.

WMH76719CS whirlpool microwave Arrived on site to test unit for not heating. Found unit has issue in high voltage side. Will need mag cap and diode. Please sned with parts already prdered. Sw approved 11/30

Near Fred Couples, Schertz, TX 78108
Kevin B.

Kevin B.

Near H-E-B plus! Pharmacy Drive Thru, Schertz, TX 78154

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing
Appliance Express
Appliance Express 4.5 star rating 127 reviews
Robert R.'s Review Robert R.
5.0 star rating

We had Clif L come fix our washer. He was great! On time, called ahead, and was very friendly and efficient. It was clear he was experienced and knew what...

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HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.


Appliance Express
Reviewed from Google

4.9 out of 5 stars

Brandy Faulk
Brandy Faulk

4 out of 5 stars

posted 2 weeks ago

It was frustrating, at first, that the earliest available appointment was a week out, and then it was cancelled due to the assigned tech being out ill. However, when the appointment did happen a few days later, Jonathan was fantastic. He was courteous, quick, and did a great job of explaining what the issue was and how we can help prevent future issues like it. He also gave us some great advice on how to ensure the rest of our appliances are functioning the best they can. Thanks Jonathan!