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for San Marcos, TX
Could not have been better
Cheryl - San Marcos, TX
Stephen - San Marcos, TX
Leo was super efficient in diagnosing the issue and fixing the problem. On top of that, he was very professional and personable. Couldn't ask for better service.
Cheryl - San Marcos, TX
Keith - San Marcos, TX
Technician was very professional
Donald - San Marcos, TX
The technician that repaired our.oven was very professional and did a great job troubleshooting and fixing the problem in less than 30 minutes.
Megan - San Marcos, TX
Great customer service. Thanks for all the help!
Competent service...patiently diagnosed problem that was not obvious.
Mark - San Marcos, TX
Noah is now called “Hawkeye” He found a small clear piece of plastic UNDER the heating element within 20 seconds on the job. Problem fixed and on his
Ted - San Marcos, TX
Excellent service by a nice young man. Thanks
Jane - San Marcos, TX
Andrew was professional at all times and very helpful with advice that could help us keep our appliances happy and maintenance free for a longer period of time.
Grady - San Marcos, TX
Quick and friendly service. Explained all the follow up details required.
Very Professional Service
Robin - San Marcos, TX
Jacob was excellent at completing the diagnostic and repair. We could not have been more pleased with his work.
Great service and fast professional support
Kevin - San Marcos, TX
Highly recommend the company and Noah D was great
Excellent Service at Great Price
Stephen - San Marcos, TX
Prompt service, great price. I highly recommend Appliance Express!
Norma - San Marcos, TX
Robert - San Marcos, TX
Noah did a great job. He arrived on time and provided great service. Thanks.
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived onsite for the dishwasher not draining. During testing found that the drain pump is coming on but not draining. Removed dishwasher and removed the drain pump and found debris causing the drain pump to bind. Removed debris and put dishwasher back in place and dishwasher tested good and drained. Complete no leaks detected.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator water filter is stuck. Previous issue of freezer light not turning on and frost build has been resolved. New issue is that the water filter is stuck and will not come out. During testing found that the water filter that was previously installed was an after market filter which was too long and it was getting stuck in the up position. Had to use a flat head screw driver to pull the filter down and was able to remove filter. Customer purchase an OEM filter I installed it and it works good and customer will be able to change out next it needs to be replaced. Complete
MICROWAVE WHIRLPOOL AMV2307PFS Arrived onsite for the microwave not working
WASHER WHIRLPOOL WTW5000DW3 "Arrived onsite to replace parts ordered by previous tech. Replaced lower harness. When tested unit, the u it stayed stuck in drain mode. Upon further investigation. Found that the breather tub on the tub was not connected and also some how the plastic nipple on the tub broke off into the tube. Was able to remove plastic nipple from tube. Ordered parts. Office to reschedule ; ordrng 1 W11219115 (TUB) and 1 W11417466 (CONTROL )"
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and found that the ice maker keeps cycling. Ice maker will need to be replaced .Replaced ice maker and it tested good.
REFRIGERATOR WHIRLPOOL WRS331SDHM03 Arrived onsite for the refrigerator ice maker not making ice. During testing found that that the fill tube was frozen. De thawed fill tube and found a piece of foam stuck inside the fill tube causing the issue. Removed clog and ice maker tested good. Unit still under construction was not able to leave a LBH. Complete
RANGE WHIRLPOOL WFG505M0BS2 Arrived onsite for the oven light not working. During testing found that the build had broken off into the socket. Was able to remove the broken bulb from socket and installed customer provided bulb and light works good. Complete
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for the dishwasher leaking water. Ran diagnostics and found that the leak is coming from the drain hose it has a hole in it. Will need to replace drain hose. Ordering parts and office to schedule ; ordrng 1 WPW10545278 (drain hose)
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived onsite for bulb under the unit not lighting properly when button is pushed. Upon inspection. Found that the bulb wasnt fully screwed tight. Re tightened bulb. Tested unit. Unit test good. No issues at this time. Job complete
REFRIGERATOR AMANA ART308FFDM06 "Arrived onsite for unit not cooling. Looked at unit. Saw ice build up. In the back of the unit, let tenant know to let unit unthaw before returning. Rescheduled with customer. ;
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to inspect washer for catching clothes, upon inspection found the agitator loose, replaced agitator and checked for issues, no issues found. Complete"
DISHWASHER GE GSD1100G00WW "Arrived on site to inspect dishwasher for leaking, upon inspection found the inlet tube and pump leaking immensely, ordering line and all water tubing and system. Office to reschedule ; ordrng 1 INLETWATERLINE (INLET WATER LINE)"
WASHER ROPER RTW4516FW2 "Arrived onsite for unit not spinning. Tested unit. Got fault code for motor. Replaced control control to start with, tested unit. Still got motor issue. Ordered part. Office to reschedule. ; ordrng 1 W10885487 (motor-drve)"
ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site to replace condenser fan from previous diagnosis. Replaced fan, tested unit, unit tested good. Sheet of ice was forming when I was leaving. No leaks detected.
DRYER MAYTAG MED7230HW1 Arrived on job to replace previously diagnosed parts. Panel detected reorder. ; ordrng 1 W11413567 (PANEL) and 1 WP697772 (wheel)
WASHER MAYTAG MVWC465HW2 Arrived on job for complaints of noise on spin. Will need washplate to complete. ; ordrng 1 W10919191 (washplate)
RANGE WHIRLPOOL WFG505MOBS3 Arrived on job for complaints of hot to touch panel. Vent is located directly below panel area in concern. Normal operation.
OVEN KITCHENAID KMBP100ESS03 "Arrived on site to test unit for missing trim piece. Installed trim piece, tested unit, unit works good. Job complete."
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to test unit for unit leaking. Test unit and found water coming from vent. Removed vent and found pinched gasket allowing water to escape. Secured gasket test unit and unit test good job complete.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site to test unit for dispenser light issues. Found selection light on UI would not turn on when selecting water. Replaced UI, tested unit, unit works good. No leaks detected. Job complete."
REFRIGERATOR WHIRLPOOL KBSD602ESS01 Arrived on site to replace light module from previous diagnosis. Found light module in refrigerator and freezer out. Customer preferred refrigerator lights be working so I replaced left second from top module. Needing light module to fix freezer light issues. Customer also complained of frost build up in freezer. Found door gasket not sealing properly. Had light on in freezer and with door closed there was light shinning through on top right corner. Needing freezer door gasket to fix frost issue. ; ordrng 1 KBSD602ESS01 (FREEZER DOOR GASKET) and 3 W11462342 (LED MODULE)s
WASHER WHIRLPOOL WETLV27HW1 Upon arrival found that the washer is fixed and working fine. No service required.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator freezer light not working. During testing found that the freezer switch was causing the issue it was stuck. Removed door switch and adjusted it and put back together. Light is now working good. And door switch is working good. Freezer door is sealing good. Complete
OVEN WHIRLPOOL WFE540H0ES1 "Arrived onsite for the oven not heating properly. During testing found that the bake element is not working at all. Will need to replace element , control. Ordering parts and office to schedule ; ordrng 1 W10779716 (elmnt-bake) and 1 W10833885 (sensor) and 1 WPW10586737 (cntrl-elec)"
DRYER WHIRLPOOL WED8000DW4 Arrived onsite for the dryer not heating. During testing found that the hi limit t stat is no good. Replaced thermostat and dryer tested fine and is heating good. Complete