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for San Marcos, TX
Meaghan - San Marcos, TX
Great service and was able to fix the problem...and it was no easy fix.
Great customer service
Paul - San Marcos, TX
Quick fix and excellent customer service. Thanks!
J.R. - San Marcos, TX
This is a great company, they were quick to send out a very professional, knowledgeable and friendly service technician. Highly recommend!
Douglas - San Marcos, TX
Diego was quick, efficient, and a super service tech who also protected our new floors when he pulled out the stove.
Glenda - San Marcos, TX
Above and beyond service!
David - San Marcos, TX
The tech, I believe his name was Diego, was friendly and professional, but more importantly, he got the job done right in a short matter of time! Due to needing to order parts, the repair took two visits, but I was kept well informed about the process. And then, to top it off, I needed an extra hand moving a large box and he helped me with that as well. This was a Whirlpool warranty service call too, so in the end, I didn’t have to pay a dime!
Sylvia - San Marcos, TX
very pleasant young man
Chris - San Marcos, TX
Ryan - San Marcos, TX
Pam - San Marcos, TX
Rick - San Marcos, TX
Microwave not working - Daniel had it back to normal in just a few minutes, very courteous in-home work and staff on the phone was great too!
Excellent service and a very polite young man
Betty - San Marcos, TX
WRS331FDDM01 Arrived on site to repair unit for water leak in freezer, I found the water line was kinked, I corrected the water line and verified ice tube fill operation, cleaned out the ice in freezer, no water leak present at the time of service
WRT108FZDB02 Arrived on site to repair unit for temperature, I found temps a little height was reading 45 in fresh food and 12 in freezer, unit had a full batch of ice, found corrosion on harness in freezer, replaced the harness and verified operations, no water leak present at the t8me of service
Arrived on site and found water is off at source to dishwasher, after correcting ran a diagnostic cycle and found knock out on garbage disposal was never removed. Customer will contact builder to correct this. No water leaks from connections at time of service, job complete.
KB there 9/12 WED, 10:52 to 12:06, Arrived on site found a previous company has replaced induction kit wb27x27843 customer states that before previous companies visit elements on the left-hand side or not heating at all. After previous company replaced induction kit left-hand side is heating but customer states it is slower and noisier than during previous operation. Spoke with GE tech assist first discussed service bulletin RA0-16 and gave two different part numbers wb27x27184 and wb27x27185 and stated that previous company should have used these. However they ultimately decided at the part the previous companies changed has corrected the operation and although the noise is louder and operation is slower than the customers previous experience the cooktop is operating properly. Tech assist operator pointed toward page 12 of the use and care manual stating that elements can hum and this is normal. case #180912-003935; Job Cmpltd, snapped 1 QuickPics
Arrived on site and replaced valve housing diagnosed on previous visit, after replacement all function has returned to wash machine. No water leaks from connections at time of service, job complete
Kfis29pbms Arrived on site and check refrigerator for ice build up. Found ice building up on the back of the adapter behind the icemaker. Tested ice box fan through diagnostics and tested ice dispenser function. Unit will need a new adapter and will also need control kit per service pointer.
WRS325FDAM02 Arrived on site to repair unit for water leak, found that the water line from water valve to ice maker was cracked, replaced the water line and added a new clamp, verified operations, no water leak present at the time of service, .
Arrived on site. Replaced control assy and cycled unit. All functions tested OK. No leaks present. Job complete
Arrived on site. Check for gasket issues. Found gasket broken not allowing heat to escape in oven. Replaced gasket and cycled oven, all functions tested OK. No leaks present. Job complete
Arrived on site. Replaced to feed and spinner. Cycled dishwasher, all functions tested OK. No leaks present. Job complete
Arrived on site. Checked for no ice issues. Found error code for icemaker YouTube for last position. Replaced ice maker and Adjusted fill tube heater, all functions tested OK. No leaks present. Job complete
Arrived on site. Replace basket assembly and tested unit, all functions tested OK. No leaks present. Job complete
Arrived on site. Replace sump and motor assy and tested on diagnostics. All functions tested OK. No leaks present. Job complete
LTE6234DQ2 Arrived on job to replace blower and motor. After replacement of parts test heat and air movement. Job complete
WFG505M0BS Arrived on job for complaints of panel not straight. Found the panel on left side too low adjusted mount and recheck appearance now normal. No gas leaks detected. Job complete.
MDBTT60AWB Arrived on job to replace console, control and latch. After replacement of parts test washer, operation normal and no leaks detected. Job complete
Arrived on site for unit not agitating and making a loud noise, found gearcase was stripping the washplate. I replaced the gearcase and washplate, unit tested good. No leaks at time of service.
Arrived on site. Check for no operation issues. Found terminal block bad. Replaced terminal block and secured power cord. Cycled all components, all functions tested OK. Job complete autho#wfq2yfqepl1
Arrived on site. Check for no operation issues. Found motor locked up not allowing it to wash. Replaced sump and motor and cycled unit, all functions tested OK. No leaks present. Job complete
WRF736SDAM10 whirlpool refrigerator Installed water valve and tested unit. Unit no longer dripping. No leaks detected.
Arrived on site. Checked for no ice issues. Found fill tube frozen over. Cust stated they turned off water to house which it would create fill tube to freeze over. Bi240 159.99. Thawed out fill tube And cycled icemaker, all functions tested OK. Made sure no water was coming in after icemaker filled. Check#122. No leaks present. Job complete
Arrived on site. Checked for advancing issues. Found timer not advancing. Verified connections all checked ok. Replaced timer and cycled dryer. All functions tested ok. No leaks present. Job complete.
WFG505M0BS0 whirlpool oven Arrived on site to test unit for being over temp. Pcb temp when unit is cold registered at 71 degrees which is same temp as inside of home. Found when baking at 350 unit would heat to 383 then shut off to regulate. This is normal. Instruct builder on proper operation.
WRF560SMYW4 whirlpool refrigerator Service not listed minor-129.99 shutoff arm-29.63 arrived on site to test unit for ice maker arm issue. Found ice maker arm connections bent on both ends. Confirmed proper size arm for this model. Replaced icemkaer shutoff arm and tested unit. Unit working properly, no leaks detected. Collected via check.