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for San Marcos, TX
Laura - San Marcos, TX
My tech fixed the issue with the micro quickly & then asked if all my other appliances were operating as expected! He taught me a couple things about my dish washer & stove top! Great service! & scheduling was amazing!!!
Castle gate cir.
Mario - San Marcos, TX
I am the home owner and the tenant is the one that can give you the info you want.
Moises - San Marcos, TX
Our technician was the most helpful person that has ever serviced our appliances. He was great and I am thankful he came to our rescue!
great customer service
Jennifer - San Marcos, TX
Robert and AJ, the trainee, did a great job talking through potential issues and working to resolve the problem. Ended up replacing the ice-maker and provided detailed service summary to me.
Quick and great service!
Christina - San Marcos, TX
Ronald - San Marcos, TX
Better than expected
Elaine - San Marcos, TX
Technician Kevin was professional in appearance and demeanor. He was on time, polite, knowledgeable and efficient. He answered my questions and he fixed my refrigerator in record time. I was very pleased.
Fee for no service
Habil - San Marcos, TX
They charged me 100$ to just come to my house to tell me that repairing my microwave would be more expensive than buying a new one. All of this could be done over the phone because the problem with my microwave was very common. The technician did not really to see my microwave. I decided to pay less and get a new one.
Ronald - San Marcos, TX
very polite fixed my problem
Nancy - San Marcos, TX
would certainly recommend your service
Sandi - San Marcos, TX
Jennifer - San Marcos, TX
My experience was great, Mr. Robert was very helpful and very prompt
Ogaga - San Marcos, TX
Steve - San Marcos, TX
Kevin was very courteous and knowledgeable. 200% better than the previous repairman. Knew the problem right away. Excellent repairman.
Very Polite and Professional
Eliseo - San Marcos, TX
Very Professional and an expert at his job. Thank you.
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and found error code for open/close the door. Replaced all switches and interlocks and microwave will now start a cycle correctly. Job complete
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and inspected dishwasher and sound and it is not heating at the end of the cycle, found connector harness to heating element is off. Replaced contactor and ran a diagnostic cycle again and element is now operating properly. No water leaks from connections at time of service, job complete"
WASHER MAYTAG MVWC565FW1 arrived on job for complaints of not finishing cycle. Found the cold water side of valve not working. Customer will need to have valve replaced in home before our next visit. Office to schedule when customer calls back.; ordrng 1 W11038689 (valve)
OVEN KITCHENAID KGSA906PSS00 Arrived on job to remove control for rebuild. ; saved tckt
DRYER WHIRLPOOL LER4634JQ1 Arrived on job for complaints of drum not spinning. Opened unit up found belt was broken. Replaced belt and tensioner In kit.ran test cycle passed.
DRYER WHIRLPOOL WETLV27HW1 Arrived on job for complaints of noise. Found support wheels bad and felt from noise damper stuck in drum groove. Correct felt and test.
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on job for complaints of not heating. Found the capacitor bolted not working diod shorted and magnetron magnetic cracked. Replaced magnetron, capacitor and diod. Test microwave and heating normally."
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on job for complaints of service no ice . Found icemaker with ice in tray and fill tube blocked. Removed ice blockage tested ice maker with harvest test. Failed. Replaced ice maker. Harvest test passed. No leaks detected at time of service
WASHER AMANA NTW4516FW2 Arrived on job for complaints of not working. Ran diagnostics and lid lock not working. Replaced latch. Ran calibration on washer. No leaks detected at time of service.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of leaks. Found drain to refrigerator pan not connected. Reconnected no leaks connected.
DISHWASHER KITCHENAID KDTE204GPS0 Arrived on job for complaints of wash ability. Ran diagnostics no errors detected. Inspected oui sensor found condensation inside sensor. Replaced sensor ran fine. No leaks detected at time of service. NOTE this is a secondary dishwasher in same home not a recall
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on job for complaints of not cooling. Refrigerator in off position turn on working and cooling fine.
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site found control panel is damaged, after replacing control panel confirmed it is now operating properly. Job complete"
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and found of an average temperature is 370 when set at 350° adjusted calibration down 20° and oven is now operating properly. No further repairs required at this time, job complete."
DRYER MAYTAG MEDX655DW1 Arrived on job to replace timer. After replacement test heater and air flow.
DRYER WHIRLPOOL WETLV27HW1 Arrived on site and found audible Skweek was phone in between vent funnel making contact with blower wheel. Used sound pads prescreen from 209553 to help with vibration noise and cabinet from rear panel. Job complete
DRYER WHIRLPOOL WED5100VQ1 "Arrived on site and set dryer to run and found temperature tops out at 270° took one picture at 267° inspected air vent exit on the outside of the home and it is blowing fine. Dryer is heating properly , airflow is good, and it is Tumbleweed. No repair is needed, job complete."
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found error code for unbalanced load, set washer into diagnostic cycle and found all functions are operating properly. Discussed correct loading and water level expectation. Found that drain hose is not any stand pipe it exits to the exterior through a hole in the wall and recommended it be raised to the correct height. No water leaks from connections at time of service, job complete"
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for no heating. Test unit and found wire disconnected to magnetron tod. Secured connection test unit and unit test good unit heating correctly.
RANGE KITCHENAID KSEG700ESS1 Arrived on job to replace console. After replacement test operation. Fan and element replace on previous visit. Discovered panel has dent on top(was concealed by plastic) will need to order new replacement panel ; ordrng 1 W10915661 (panl-cntrl)
DRYER MAYTAG MED6400TQ0 Arrived on job for complaints of not starting. Ran diagnostics and got f01 code control failed.
RANGE KITCHENAID KSEG700ESS1 "Arrived on job to replace bake element, Console and cool fan. After replacement of fan and element found console damaged. ; ordrng 1 W10915661 (panl-cntrl)"
RANGE AMANA AGR5330BAS3 Arrived on job for complaints of flames too high. Adjust the simmer to lower setting. No leaks detected at time of service.
RANGE KITCHENAID KSEG700ESS1 "Arrived on site to test unit for oven not getting to temp. Test unit and found bad bake element, also put unit in test mode and found stuck keypad or shorted keypad. Also found error code F8E0 fan speed to slow. Will need to replace bake element at $88.08 and cooling fan at $138.16 and console labor at $229.99 total before taxes $456.23. Console covered under 5 year warranty. ordrng 1 W10915661 (CONSOLE STAINLESS) and 1 W11107275 (COOLING FAN )"
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site. Check for latch issues. Found bad latch not allowing unit to spin and advance. Replaced latch and tested, all functions tested OK. No leaks present. Job complete"