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for San Marcos, TX
Leonard - San Marcos, TX
the service was top notch. the technicians were professional, friendly and very knowledgeable. There arrived on time and did an excellent job
Paul - San Marcos, TX
The service men were pleasant and seemed to have identified and corrected the problem before they left, but in less than a weekbut the drawer cannot be opened without a tremendous amount of pressure on the foot pedal or by lifting the entire drawer. It's as bad or maybe worse than before.
Irma - San Marcos, TX
Polite clean and super fast
Steve - San Marcos, TX
Leo was very professional, friendly and knowledgeable about our issues. Had great recommendations to better our understanding the appliances.
Diagnosed the problem immediately
Ron - San Marcos, TX
Kevin knew the issue with our dishwasher almost immediately after hearing the noise. He repaired it quickly and it now works fine. He arrived on time and was very professional.
Elsa - San Marcos, TX
Service guys were clean and polite. Explained everything thoroughly and were on time and performed the task of repair.
Laura - San Marcos, TX
My tech fixed the issue with the micro quickly & then asked if all my other appliances were operating as expected! He taught me a couple things about my dish washer & stove top! Great service! & scheduling was amazing!!!
Castle gate cir.
Mario - San Marcos, TX
I am the home owner and the tenant is the one that can give you the info you want.
Moises - San Marcos, TX
Our technician was the most helpful person that has ever serviced our appliances. He was great and I am thankful he came to our rescue!
great customer service
Jennifer - San Marcos, TX
Robert and AJ, the trainee, did a great job talking through potential issues and working to resolve the problem. Ended up replacing the ice-maker and provided detailed service summary to me.
Quick and great service!
Christina - San Marcos, TX
Ronald - San Marcos, TX
Better than expected
Elaine - San Marcos, TX
Technician Kevin was professional in appearance and demeanor. He was on time, polite, knowledgeable and efficient. He answered my questions and he fixed my refrigerator in record time. I was very pleased.
Fee for no service
Habil - San Marcos, TX
They charged me 100$ to just come to my house to tell me that repairing my microwave would be more expensive than buying a new one. All of this could be done over the phone because the problem with my microwave was very common. The technician did not really to see my microwave. I decided to pay less and get a new one.
Ronald - San Marcos, TX
OVEN WHIRLPOOL WFG525S0HS0 Arrived on job for complaints of no gas. Found second shut off valve behind range. Corrected gas supply and test operation.
DRYER WHIRLPOOL WED75HEFW0 "Arrived on site. Check for no operation issues. Found display acting sporadic. Replaced main control board and cycle, all functions tested OK. Job complete"
MICROWAVE WHIRLPOOL UMV1160CW Arrived on job for complaints of not heating ran amp test 6.6 amps no heat replace magnetron and test still not heating replaced cap and diod. Test operation. Heating properly.
MICROWAVE WHIRLPOOL WMH53520CS2 Arrived on site. Check for door issues. found primary switch sticking allowing open and door close to occur. Will need interlock and primary switch to repair unit. Office to reschedule; ordrng 1 8206419 (interlock) and 1 W10727360 (microswitch)
MICROWAVE WHIRLPOOL WMH31017FS0 arrived on site to test unit for unit giving F8e5 error. Could not find error on service matters Called tech support and found erro had to do with thermistor. Replaced the thermistor test unit a d unit test good File#7724339275
WASHER MAYTAG MVWX655DW1 Arrived on job to replace control. After replacement ran calibration and diagnostics. No leaks detected at time of service
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site and inspected icemaker and found customer was experiencing clumping in the bin keeping ice from being dispensed, confirmed icemaker and dispenser are operating properly. Recommended to customer that if this happens again inspect bin to correct issue. No water leaks from connections at time of service, job complete."
WASHER MAYTAG MVWX655DW1 "Arrived on site and found motor control fault showing in saved codes, control board will need to be replaced. Prescreened board is incorrect and will need to be re-ordered. No water leaks from connections at time of service. Customer requested Friday, March 8 for return visit.; ordrng 1 W11162438 (CONTROL )"
DISHWASHER WHIRLPOOL WDF520PADW7 "Arrived on job for complaints of slimy dishes. Ran diagnostics and received code 7.1 (no heat) after inspection discovered heater bimetal not plugged in. Connected to heater ran test cycle, all operation functioning properly. No leaks detected at time of service."
WASHER MAYTAG MVWC400XW4 Arrived on job for complaints of clothes soaking wet at end of cycle. Ran diagnostics got no codes but found issues with shifting. Replaced actuator ran test cycle shifting issue resolved all operation functioning properly. No leaks detected at time of service.
RANGE JENN-AIR JGD8348CDP17 Arrived on job to install igniter. Igniter installed tested operation. Recommend customer clean burner.
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on job for complaints of not dispensing detergent. Found dispenser motor not activating cartridge. Replaced control board,tested operation all functions working properly. No leaks detected at time of service."
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Arrived on job for complaints of no lights. Found module for freezer light open. Replaced module and operation now normal.
WASHER WHIRLPOOL WFW92HEFC0 Arrived on job for complaints of not dispensing soap. Found dispenser not registering correctly. Replaced dispenser and test. No leaks detected at time of service.
WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of not washing. Found actuator not responding. Replaced actuator and ran diagnostics. No leaks detected at time of service
RANGE JENN-AIR JGD8348CDP17 "Arrived on job for complaints of burner not lighting. Found the igniter not working normal wear and tear. The igniter will need to be replaced.
COMPACTOR KITCHENAID KTTS505ESS0 "Arrived on job for returning issue, prior adjustment did not hold,made new adjustment to guard. Functionality normal"
DRYER WHIRLPOOL WED4815EW1 Arrived on job to replace cut off switch. After replacement test operation. All functionality normal.
OVEN WHIRLPOOL WFG505M0BS "Arrived on job to put door on. Put on door tested functionality, operation normal."
MICROWAVE GE JVM6172SF1SS "Arrived on job for complaints of microwave not heating. Found a bad switch,replaced switch tested functionality all operation normal."
REFRIGERATOR AMANA ASI2575GRS01 Arrived on job to replace door. Found the wrong door was ordered. Ordering left side stainless steel freezer door to complete.; ordrng 1 LW10898312 (FREEZER DOOR )
OVEN KITCHENAID KGSA906PSS00 In order to replace wiring harness and latch will need to gain access under cook top. Attempts will cause additional damage and require multiple parts. Installed control board and still do not have display.per conversation with CS-no further attempts will be made..
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of breaker tripping. Ran amperage test range from 4.5no heat - 28.5 w/heat. Customer will replace breaker before next visit. Please send RJ back out; schdld next appmnt for 2/18 MON !
RANGE WHIRLPOOL WFG231LVS0 "Arrived on job for complaints hot door. Pre heated oven to 350 the same temperature customer was having issues with. Door gasket was not leaking, only 2pane glass on door. Outside temp on door was 97 degrees. Customer has concern with knobs. All 4 valve locks functioning properly. No leaks detected at time of service."
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on job for complaints of noise.ran multiple test with items in microwave and tests without items inside,could not duplicate noise."