Local Reviews
for San Marcos, TX

Rated 5.0 out of 5 stars based on 5 customer reviews

Map of San Marcos, TX

Outstanding Service





Map of San Marcos, TX

Great Service





Map of San Marcos, TX

refrigerator




awesome


Map of San Marcos, TX

Microwave Fault




Microwave not working - Daniel had it back to normal in just a few minutes, very courteous in-home work and staff on the phone was great too!


Map of San Marcos, TX

Excellent service and a very polite young man





Connor M.

Connor M.

WTW7300DW1 whirlpool washer Arrived on site to test unit for not spinning out completely when washing blankets. No issues found. Instruct on proper way to wash blankets and bulky items without damaging unit. No leaks detected.

Near County Rd 245, San Marcos, TX 78666
Connor M.

Connor M.

WTW5000DW1 whirlpool washer Arrived on site to test unit for making creaking noise during wash. Heard noise until i took unit apart to locate it. After reassembly unit would no longer produce noise. Issue must have been a loose screw or suspension out of place. Added grease to suspension ball joints in case that was the issue. Unit working properly, no leaks detected.

Near County Rd 245, San Marcos, TX 78666
Connor M.

Connor M.

WRS325FDAM04 whirlpool refrigerator Arrived on site to test unit for dispenser only dispensing cubed ice, and leveling issues. Found actuator arm for dispenser solenoid out of place. Corrected issue and tested. Unit now dispensing both properly. Leveled unit at feet. Unit working properly, no leaks detected.

Near Wainscot Oak Way, San Marcos, TX 78666
Connor M.

Connor M.

MEDC215EW maytag dryer Arrived on site to test unit for not working. Found partial voltage to unit. Checked breakers. Breakers were on. Instrcut customer on contacting an electrician. Advised on proper venting and fire hazard.

Near Highland Dr, San Marcos, TX 78666
Connor M.

Connor M.

WED9470WW2 whirlpool refrigerator Arrived on site to test unit for not making ice. Fiund line to house pinched. This caused slow flow allowing fill tube to freeze up. Corrected issue and tested unit.munit working properly. No leaks detected.

Near Suttles Ave, San Marcos, TX 78666

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing
Appliance Express
Appliance Express Appliance Express 122 reviews Appliance Express on Yelp
Robert R.'s Review Robert R.
5 Stars

We had Clif L come fix our washer. He was great! On time, called ahead, and was very friendly and efficient. It was clear he was experienced and knew what...

Read Full Review

HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.


Appliance Express
Reviewed from Google

4.9 out of 5 stars

Johnny Tan
Johnny Tan

4 out of 5 stars

posted 1 month ago

We've had Appliance Express come out for various jobs (so far, under warranty). The technicians are always great and super helpful. They'll answer questions about anything and everything, even if it's not what you called them out for.

They had to reschedule a couple appointments. They were always proactive about it though so you weren't left wondering. Still, a lot of clients make sure they are at home during the several-hour appointment window and I think Appliance Express could make it a priority to always make their window so clients don't have to find another block of time.

That said, they are a fantastic company! And definitely several notches above most other home contractors.