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Local Reviews
for Salado, TX

Appliance Express Rated 4.7 out of 5 stars based on 50 customer reviews

Map of Salado, TX

Great experience




Review of Appliance Express


Map of Salado, TX

Chris




Review of Appliance Express

Awesome service!


Map of Salado, TX

Excellent service and very knowledgeable!




Review of Appliance Express


Map of Salado, TX

Very Experienced; Solved the Problem quickly




Review of Appliance Express


Map of Salado, TX

Great service!




Review of Appliance Express


Map of Salado, TX

great work on our warranty repair




Review of Appliance Express

timely, friendly, knowledgeable, and efficient service.


Map of Salado, TX

Home owner




Review of Appliance Express

Great service and knowledgeable!


Map of Salado, TX

Miguel




Review of Appliance Express


Map of Salado, TX

Great setvice




Review of Appliance Express

Great service!


Map of Salado, TX

Great service




Review of Appliance Express


Very efficient




Review of Appliance Express

The tech who repaired my washer controls did a great job. Even in a cramped and hot room, with all the ppe. Professional and efficient.


Excellent representative, good service.




Review of Appliance Express

Clif was exceptional..a real breath of fresh air. Thanks for sending him.


Terry




Review of Appliance Express


Great service




Review of Appliance Express


icemaker




Review of Appliance Express


icemaker




Review of Appliance Express

Repairs were made, but refer has made no ice in two days


Service with a smile!




Review of Appliance Express

I so appreciate Al Rhoden coming to our home and finding the problem with our Maytag washer. We need that washer! Very professional service! Thanks!


Great Service




Review of Appliance Express

Al did a great job - thorough and efficient.


Great Service. Al was very professional and politel.




Review of Appliance Express


Appt




Review of Appliance Express


Nice Guy




Review of Appliance Express

It was a good experience with Jonathan. He took time to explain the problem with my refrigerator.


Expensive service call




Review of Appliance Express

Our problem was solved quickly, and the technician was very professional; however, I feel the pricing for the service was very high. Given the amount of time needed for the fix I have doubted my decision to even call for service. We probably could have fixed the problem with a YouTube video. Do your research folks.


great guys !!




Review of Appliance Express


Great service




Review of Appliance Express

The service tech was very polite and he set to work immediately. Within minutes he fixed our problem. I would use Appliance Express again and I’ll tell my friends too!


Great Response to Service Request




Review of Appliance Express

We called Whirlpool for warranty service on our new dryer and they had Appliance Express contact us to come the next day. They arrived earlier than expected and quickly and efficiently addressed the issue and were gone before the start time of the three hour window they were scheduled to arrive in. We are extremely pleased with Appliance Express.


Clif L.

Clif L.

DRYER MAYTAG MEDB800VQ0 Arrived on site to diagnose a dryer that has burning smell.

Near Rock Creek Dr, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KRFC704FSS00 I’ve been on site for refrigerator needing a previously diagnosed evaporator cover for the fresh food compartment as well as a high voltage control and a new right side fresh food door gasket. Office we need to reschedule once the availability of the part is known I also double check the door gasket as well as high voltage control parts it was sent to us to ensure that they were in fact accurate and not damaged both parts are perfect and will need to return with the door gasket as well as high voltage control once we get the new evaporator cover in.; ordrng 1 W11167902 (cover-evap)

Near Rolling Meadow Dr, Salado, TX 76571
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSS36MHX00 "Arrived on site to diagnose a refrigerator that is not running properly. Tested unit and found sealed system is leaking refrigerant and compressor failing. Compressor, evaporator, heat exchanger, and drain pan refrigerant lines need to be replaced.

Near Indian Trail, Salado, TX 76571
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC evaporator defrost failure. Also noted right side RC door gasket torn. Per service pointer evaporator cover and control need to be replaced and are covered along with labor by S code. Gasket also needs to be replaced to complete repair. Customer to defrost unit 48 hours prior to return appointment.; ordrng 1 W10917313 (gasket-dor)"

Near Rolling Meadow Dr, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KBFN402ESS00 "Arrived on site for refrigerator with not opening properly and customer said I thought about your gasket. Upon arrival I found that the right side pressure door hinge had a broken mounting screw that snapped off inside the Hendrix south also found of the gasket is torn but I informed the customer that the gasket is no longer available and the only way to get the gasket fixed is by ordering an entirely brand new right side ffc door.The part numbers for the screw door and hinge are listed below and the office will need to reschedule once the customers have reached back out to us and let us know how they wanna proceedWPW10485980, W11474472, W10782316"

Near Armstrong Rd, Salado, TX 76571
Wesley P.

Wesley P.

OVEN JENN-AIR JDS9860AAP Arrived onsite and replaced control. All checks good. Unit is now operating as designed. Advised customer on repair.

Near FM2484, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL MFI2570FEZ02 Arrived on site for refrigerator that was icing up and let allowing ice dispenser the door. Upon arrival customer stated they notice ice forming inside the shoot of the door and I found that the ice chute door separator assembly was not shutting all the way allowing too much hot air to get up into the ice bucket itself and freeze up causing the ice not dispense and ice to form on the chute area that the customer described. I ended up replacing a separate or retested unit and verify that it is now ceiling as designed and there are no leaks before during or after repair and the icemaker is now dispensing ice properly. Call complete

Near Mountain Dr, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KSSC42FTS04 Arrived on site to install previously diagnosed inverter box on built-in refrigerator. After installing the needed part I was able to return on and verify the unit is now sending power to the compressor and it is turning on and running I informed the customer that it will take at least 24 hours for the temperatures to stabilize but the unit is now functioning as designed call complete

Near Hilltop Cir, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on site for refrigerator not cooling properly and customer stated that they noticed a lot of frozen ice at the bottom of the unit. Upon further inspection I found that the refrigerator has a pretty big defrost issue due to the main control as well as defrost of us are not working in conjunction with one another. I ended up defrosting all the ice and was able to replace the main control as well as both thermostats and re-tested to verify that the unit was not functioning as designed. Call complete

Near Few Oaks Dr, Salado, TX 76571
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL GI15NDXXS0 Arrived on site to replace cutter grid for ice machine. Replaced grid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Brewer Ln, Salado, TX 76571
Clif L.

Clif L.

WASHER WHIRLPOOL WTW6700TU1 Arrived on site to diagnose a washer that is making unusual sound during spin. Tested unit and found failed bearing assemblies. Replaced drive shaft and bearings in washer and tested unit. Found all is functioning properly at this time. No leaks were found after services was performed.

Near Sam-Neil Ln, Salado, TX 76571
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT318FZDW06 Arrived on site to diagnose a refrigerator that is leaking in the freezer. Found icemaker fill tube not fully inserted into icemaker assembly. Reset fill tube to proper position and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Great Oaks Dr, Salado, TX 76571
Clif L.

Clif L.

FREEZER WHIRLPOOL WRS588FIHZ00 Arrived on site to replace previously ordered parts for refrigerator. Upon inspecting unit found no failures with waterlines or door assembly. Replaced water valve to prevent icemaker overflow. Tested unit and found all is working properly at this time. No leaks were found at time of service.

Near Arnold Palmer Cir, Salado, TX 76571
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC42FTS04 "Arrived on site to replace inverter for refrigerator. .; ordrng 1 W10629033 (inverter box)"

Near Hilltop Cir, Salado, TX 76571
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL GI15NDXXS0 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found failed cutter grid assembly. Cutter will need to be replaced to complete repairs. ; ordrng 1 WP2313637 (grid-cuttr)

Near Brewer Ln, Salado, TX 76571
Tyler  G.

Tyler G.

DISHWASHER KITCHENAID KDTM704ESS0 Arrived on site for dishwasher that was leaking from the motor. Upon arrival I found that the dishwasher was in fact leaking straight from the actuator That is attached underneath the motor.Unit now functioning as designed call complete

Near Cheyenne Pass, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site for icemaker not properly making ice. Upon arrival I ran every test between test 66 to 120 that involved the icemaker and its functionality and every test I ran came back with a passing result on multiple attempts. At this point I called whirlpool tech line and spoke with Steve Sr# 7729213888. He informed me that it is possible that the icemaker previously replaced could be the culprit but the water inlet valve for the icemaker as well as the water pressure to the fridge could also be a problem they recommended that we go ahead to tip the icemaker first since the symptoms are very similar to the issue they were having on the first original diagnosis. If customer has not found a proper amount of ice being made after at least four days then we will need to return with at least a new water inlet valve as well as a UI front panel. Unit now functioning as designed

Near Rolling Meadow Dr, Salado, TX 76571
Tyler  G.

Tyler G.

OVEN JENN-AIR JDS9860AAP Arrived on site for range that would not turn on the bake or the broil. Upon arrival I had a very hard time trying to get the range into a diagnostic mode because the UI control with Bon called buttons being pressed. After numerous attempts I was able to verify that the UI control is not always functioning as designed some of the buttons are responsive while others do not want to function at all and in some cases some of the buttons will reset the ui. We will need to return with a new ui control to resolve issue. Part authorization needed. Office to reschedule to parts being unavailable; ordrng 1 UNKNOWN (AHS PART AUTHO NEEDED) and 1 WP5760M302-60 (CONTRL)

Near FM2484, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KSSC42FTS04 Arrived on site for refrigerator that was not cooling properly. Upon arrival the customer stated that he did notice that the evaporator and condenser fans are both running and all the lights appear to be functioning as designed as well as the displays but he noticed that he had not heard the compressor run in a few days upon arrival I checked the power supply going from the power outlet to the main on and off switch as well as to the main control and all other sub control boards in the unit. This is what I found at the inverter box that controls the compressor was smelling like burnt plastic and was receiving 120 V but was not sending any voltage to the compressor itself. I did I’m out the compressor and turn the schematics the compressor was supposed to home at seven homes and after verifying it’s on writing I found that it was sitting right at seven homes exactly. ; ordrng 1 W10629033 (INVERTER BOARD)

Near Hilltop Cir, Salado, TX 76571
Tyler  G.

Tyler G.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for a wall oven that would light up on the display but would not turn on ever since the customer bought the house two weeks ago. Upon arrival I ran a diagnostic But could not find any error codes indicating a hardware or software failure then disassemble the unit and traced the power supply as the issue back to the main outlet to the oven the power supply was only receiving between 70 and 102 V and was not even getting half of the voltage it needed in order to operate the oven properly. I informed the customer that they would have to get electrician out there to verify the integrity of the power supply before we could continue further with the oven but while I was on site I did diagnose and check the hardware components in the unit, everything else was functioning as designed so as soon as the customer gets an electrician out for the oven everything should work great. Call complete"

Near Big Brooke Dr., Salado, TX 76571
Tyler  G.

Tyler G.

WASHER MAYTAG MVWB765FC4 Arrived on site for washer making a thumping noise anytime it would go into agitation mode according to the customer. I thought arrival into the diagnostic mode but could not find any error codes are indicated any kind of hardware or software issue so I ran a test cycle on Phil agitation drain and spin and I immediately found during the Agitation cycle that the gear casing was internally rubbing against its interior parts causing the rotor and stater motor not spinning correctly either I ended up replacing the rotor and stater motor as well as the gear case and reassembled unit and found everything was now functioning as designed with no leaks before during or after the repair inform customer that the machine is ready for use and if they have any issues to contact us. Call complete

Near Brewer Ln, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for icemaker that was not producing ice. Upon arrival customer stated the icemaker has been producing ice perfectly fine their original complaint was that it was not dispensing ice probably outside of the door. After further inspection of the unit I found that the issue has been because some ice inside the bucket had gotten wedged in between the dispenser teeth and cubed and crust arm dispenser flat wedging the two together and not allowing for the teeth to rotate around and dispense the ice out of the bucket and was causing a lot of strain on the buckets locking mechanism trying to force the bucket out of it mounted position. I had to carefully unwed the ice from inside the bucket in order to remove the ice bucket from the dispenser and from there I was able to disassemble the ice bucket and found that somehow the dispenser arm that runs along the bottom the bucket was also popped out of place and was not allowing for the solenoid to

Near Hester Way, Salado, TX 76571
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WET4024HW0 Arrived on site for washer need a new lid assembly that was previously diagnosed due to magnet falling out of lid. After arriving on site installing able to retest the unit and verified unit now locks and unlocks exactly as designed with no flaws or error codes appearing. Call complete

Near Hester Way, Salado, TX 76571
Tyler  G.

Tyler G.

DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site for dishwasher that would fill but not finish up the cycle gear and agitation and then will just drain out. Rival I ran the unit in a diagnostic test and found that whatever Dishwasher went into agitation mowed the actuator at the bottom that diverted the water into a circulation cycle was grinding internally indicating that the sump assembly had gone bad for the actuator attaches to it. I also found on the drain cycle at the Barrington at Park and not draining out the water fast enough causing along drain. I ended up replacing the pump and motor assembly along with the drain pump and found that everything is not working as designed call complete

Near FM2843, Salado, TX 76571
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WET4024HW0 Arrived on site for washer giving an E4 error code indicating that the little lock was not functioning correctly. Upon arrival I ran a lid switch test from the diagnostics and was able to pinpoint that the magnet that activates the lid lock that is located with in the door lid itself had fallen out of its mounting position. I was able to reposition the magnet and get the lid lock to function fine with no error codes but the door hinges on the lid are not functioning properly and new lid will need to be installed. This will help the door to open a lot smoother and keep the magnet from popping out of place again. Office to reschedule due to Park being out of stock; ordrng 1 W11189136 (lid)

Near Hester Way, Salado, TX 76571
Tyler  G.

Tyler G.

DRYER WHIRLPOOL WED9550WW2 Arrived on site for dryer that was not getting any heat at all. Upon further inspection I found a D thermal fuse as well as thermal cut off’s are all functioning as designed but the heating element itself had Overheated just due to its age. install the new element and retest dryer and found that everything was working as designed customer was able to verify results of dryer repaired and is happy that the dryer is now working. Call complete

Near Royal View Rd, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 Arrived on site to install previously diagnosed fill hose from valve to door dispenser. After installing the necessary parts I was able to thoroughly test the water dispenser in front of the customer multiple times and was able to affirm that the unit is not functioning as designed and no longer leaking. Call complete

Near Bozon Hill Dr., Salado, TX 76571
Tyler  G.

Tyler G.

WASHER WHIRLPOOL NTW4600VQ0 Arrived on site for washer making a burning smell when more clothes were put inside. Upon arrival and after inspecting the unit I found that underneath the washer where are the motor drain pump and coupling were were Caked in heat created damage stains. I found that the motor and pump were starting to overheat on one another and causing some issues which was causing the smoke to come up underneath the unit the way the customers were describing I found that because it is the coupling is also starting to wear down and was on the verge of breaking. found everything is now functioning as designed and there’s no longer a burning smell. Call complete

Near Pirtle Dr, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Spoke with whirlpool tech line Scott sr# 772015312. After describing the symptoms and Prior repairs made Scott advise that part of the issue is due to the deli drawer you are as well as the LED board behind fridge causing the ghost like symptoms within unit. Whirlpool recommended replacing both due to the low dc voltage coming into contact with prior water leak. Advised that symptoms like this are caused from a short in both controlsOffice to reschedule due to parts being out of stock; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)

Near Trail's End, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Arrived on site for refrigerator needing previously diagnosed filter head as well as 5/16 quick connect clip. After installing needed parts I found that the issue same as before was still present though it was working much better than prior to repair. At this point we will need to return with a psi water tester as well as a fill line that goes from the fill valve to the door hinge of the dispenser. ; ordrng 1 UNKNOWN (PSI TESTER) and 1 WPW10674102 (HOSE)"

Near Bozon Hill Dr., Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator those pouring water out of the icemaker as soon as customers to turn the water on. Upon arrival I am fortunate was not able to get any good accurate test on the icemaker or the water valve assembly due to the fact that I Saul a door open signal on the display in Asti customer how long that I’ve been there and she had said that for the most part as long as it has a fridge Edmond Sean that door open and that it would not go away after testing the door switches I was able to verify that the upper refrigerator compartment switch’s were broken internally. The problem with this though is without the doors being able to shut properly I could not run any harvesting test or icemaker fill test to verify why the icemaker is overfilling. We will need to return with a new main control door switches icemaker and water valve to ensure that after we make the door switch repaired there are no longer any electrical or a hardware issue

Near Trail's End, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 Arrived on site refrigerator that was leaking water out of the dispenser. Upon further inspection of unit I found that after activating the water dispenser the water valve inside the refrigerator compartment would appear to close after it was deactivated but these solenoid internally would not shut all the way at cause water to come pouring out of the dispenser itself if you seconds after deactivation. After replacing the water and the valve inside the refrigerator compartment I retest of the unit and found that The water valve did fix how quickly and how much water was being dispensed out after deactivation but it did not completely fix the issue I then found after that dirty water filter housing also had a small early crack internally it was long water pass by the filter and into the water valve causing too much pressure buildup which would then cause it she got the door steel we will need to return with a new filter housing assembly as well as fil

Near Bozon Hill Dr., Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KBSD608ESS01 On site for refrigerator that need a new door chute motor assembly. Upon arrival customer had stated that the -19° temps and other temperature related issues you’re having prior to the first trip have now completely gone away since our initial trip and that temperature wise the fridge does seem to be balancing out fine and makes a good steady amount of ice. I did go ahead and install the previously diagnosed door shoot and motor that was also causing hot air to freeze up in the door dispenser area. After installing needed parts i retested unit and everything is not working as designed call complete

Near Ferguson Mill Rd, Salado, TX 76571
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and installed new compressor kit. Charged with 4.65 oz 134a and tested. Unit beginning to cool. Instructed customer that the unit will need 24 hours to reach temperature. Job complete

Near Green Creek Dr, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL KSRP25FSMS01 Arrived on site for refrigerator not cooling. After running a diagnostic test and running steps one through six I was able to verify and find out that the main control inside the fresh food compartment had blown a fuse on the board and it stopped sending power down to the compressor and condenser fan motor

Near Royal St, Salado, TX 76571