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Local Reviews
for Salado, TX

Rated 4.7 out of 5 stars based on 26 customer reviews

Map of Salado, TX

Great Response to Service Request




We called Whirlpool for warranty service on our new dryer and they had Appliance Express contact us to come the next day. They arrived earlier than expected and quickly and efficiently addressed the issue and were gone before the start time of the three hour window they were scheduled to arrive in. We are extremely pleased with Appliance Express.


Map of Salado, TX

Very Satisfied




Highly professional and competent service providers.


Map of Salado, TX

Brandon





Map of Salado, TX

the dishwasher was much improved after Al worked on it.





Map of Salado, TX

Great Service




Great Experience!


Map of Salado, TX

Tommy Wooley





Map of Salado, TX

Great service




Al worked until all was repaired.


Map of Salado, TX

Microwave




Out standing was polite and quick at his job Cleaned up any mess Thanks


Map of Salado, TX

Washer and dryer




The washer was fixed on the second visit after I told them what I found on Google. As far as dryer, still has the same problem making a very loud noise. At this point I’ll just cut my losses. At least the washer works


Map of Salado, TX

Very polite and knows the product well





Disappointing




After speaking to several representatives and coordinating the repair for a washer and dryer, I came home that night to find the exact codes and error messages on my washer and my dryer was making the same noise and as loud as it was before I left. I was assured on the invoice that the technician found four other codes which were never displayed. But I came home to find the 2 codes I called in the request for. After googling the codes, I suggested the necessary repair to the representative as was told they could order the part and it would take several days for them to come back. I’m glad me and google were able to be a part of the repair process. Hopefull, while he’s here, he could actually address the dryer issue since google wasn’t too helpful with that.


Counter top




The technician was extremely knowledgeable and professional did a great job. Was very polite and answered all questions about the repairs. He did a very good job!!


One and done!




Brought parts on first visit and made repairs without a second pass.


excellent service, very thorough




He checked He left nothing unchecked and my refrigerator is in as good a shape as when purchased. I


Quick work, expert work, great results and some good advice.





Service




Great service


Good job




Steve was on time explained things clearly and thoroughly


Great service




Showed up early but called first. He got our oven fixed in no time. The price was set through our home warranty so I can't really say what the company would have charged.


good job!





great service




Mike Gomez is very friendly and very informative.


Washer valve replaced and now good to go.





Don





Great job.





Fixed cooktop




Great service, professional, on time and friendly


great service





Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW0 "Arrived onsite for customer complaint of top load washer not dissolving soap and not agitating. Tested unit and found washplate stripped.

Near Southshore Dr, Salado, TX 76571
Arthur B.

Arthur B.

OVEN KITCHENAID KEBS107SSS04 "Arrived onsite for customer complaint of wall oven not heating properly. Uninstalled unit and found bake element with no continuity. Removed and replaced bake element. Reassembled and tested. Unit now heats as intended. No other issues found."

Near O W Lowery Dr, Salado, TX 76571
Arthur B.

Arthur B.

REFRIGERATOR ELECTROLUX EI32AR65JS1 "Arrived onsite to install new compressor to refrigerator from my prior visit’s diagnosis. Removed faulty compressor. Installed new compressor,process stub and drier using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.50oz of R134a refrigerant. Powered up unit. Saw good frost pattern beginning to form. No other issues found. No water source connected to unit at time of service."

Near W Amity Rd, Salado, TX 76571
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF767SDEM Arrived onsite for customer complaint of french door refrigerator not cooling properly in RC section and ice build up near deli drawer. Found RC evaporator all frosted over. Removed evaporator cover and removed all ice build up using steamer and heat gun. Position thermistor in proper placement. Reassembled. Tested unit. Good air flow coming from evaporator. Deli drawer now closes properly. All water connections were dry at time of service.

Near Chisholm Trail, Salado, TX 76571
Arthur B.

Arthur B.

REFRIGERATOR ELECTROLUX EI32AR65JS1 "Arrived onsite for customer complaint of refrigerator not cooling properly. Could hear compressor on but barely keeping unit at 50F. Advised customer that sealed system needs to be complete. Ordering compressor,evaporator to complete repair. R/S for Monday 2/25. No water source connected to unit at time of service.; ordrng 1 297414901 (EVAPORATOR ) and 1 5303305677 (drier/filter) and 1 5304507765 (compressor kit) and 1 CNOTE (3HR JOB) and 1 TJ90SF8404 (PROCESS STUB)"

Near W Amity Rd, Salado, TX 76571
Steve C.

Steve C.

REFRIGERATOR GE GFD28GELCDS Arrived on site for the unit water filter tabs are broken. Customer has the filter housing. Replace the filter housing and the new water filter. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Ambrose Dr, Salado, TX 76571
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED8000DW4 Arrived onsite for customer complaint of dryer not working on casual settings. Tested unit and found relay would not open when causals selected. Removed and replaced control. Tested unit. Unit now work as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Bluebonnet Ln, Salado, TX 76571
Arthur B.

Arthur B.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived onsite for customer complaint of build in microwave making loud vibrating noises when in use. Confirmed noise uninstalled unit and removed top cover. Found metal plate securing transformer came loose. Tighten plate and properly secured. Reinstalled. Tested unit. No vibration noises occurred when in use. No other issues found.

Near Mill Creek Ct, Salado, TX 76571
Arthur B.

Arthur B.

REFRIGERATOR GE GFD28GELCDS Arrived onsite for customer complaint of french door refrigerator water filter not going in. Found tabs in filter broke. Removed and replaced filter housing. Found filter will not proper secure. Ordering filter and bypass to complete repair. R/S for Friday 2/15. All water connections were dry at time of service.; ordrng 1 RPWFE (refrigeration water) and 1 WR17X23645 (plug bypass rfid asm)

Near Ambrose Dr, Salado, TX 76571
Steve C.

Steve C.

WASHER MAYTAG MVWC6ESWW1 Arrived on site for the unit will not agitate. Tested the unit and found the coupling and agitator dogs checks good. Found the unit is spinning properly but when agitating it will not move.Found the unit has a defective transmission. Customer advised he’ll be getting a new unit and the customer only paid for the service fee. All water connection or dry at the time of service.

Near Ashley Ct, Salado, TX 76571
Steve C.

Steve C.

WASHER MAYTAG MVWC6ESWW1 Arrived on site for the unit will not agitate. Tested the unit and found the coupling and agitator dogs checks good. Found the unit is spinning properly but when agitating it will not move.Found the unit has a defective transmission. Customer advised he’ll be getting a new unit and the customer only paid for the service fee. All water connection or dry at the time of service.

Near Ashley Ct, Salado, TX 76571
Steve C.

Steve C.

OVEN KITCHENAID KOCE500ESS05 Arrived on site to replace the control panel and the Jack probe. Replaced both parts and tested unit. Unit works properly and job complete.

Near Mission Trail, Salado, TX 76571
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KBSD608ESS01 KBSD608ESS01 Arrived to inspect no ice dispensed. I found the ice dispenser door would not move in any direction and there was a large amount of ice within the door chute and in the lower ice bin assembly. I removed and replaced the control and normal operation of the ice door resumed. The customer will defrost the unit and then remove and replace the ice storage bin. I advised the customer in placing towels to catch water from the ice melting from within the bin. No leaks observed during service.

Near Royal St, Salado, TX 76571
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOS51EC0AS00 "Arrived onsite for customer complaint of fan noises after powering off and temperature off. When arrived, unit was preheated to 350F. Found temperature was maintaining 375F. Adjusted temperatures to -20F. Preheated unit to 400F. Oven maintained temperature within +/- 10F. Advised customer noises from fan after powering off is normal to allow proper cool off inside cabinet. No other issues found."

Near Salado, TX 76571
Steve C.

Steve C.

OVEN KITCHENAID KOCE500ESS05 "Arrived on site for the unit has the meat probe error. Customer also advise the control panel will go into a timer mode on its own when selecting control lock. Tested the unit in diagnostics and receive the error code for the meat probe. The unit will need a new control panel, meat probe sensor But will need a second man due to the unit is in the slanted corner and underneath there is a warming see pics. Office will need to reschedule customer And will need two hours to complete.; ordrng 1 CNOTE (TWO MAN) and 1 CNOTE (2 HRS) and 1 W11093254 (panl-cntrl)"

Near Mission Trail, Salado, TX 76571
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Arrived onsite for customer complaint of SxS refrigerator not cooling properly. Found evaporator cover frosted up. Removed evaporator cover and remove all frost using heat gun and steamer. Tested bimetal and heater in diagnostics and all check ok. Reassembled. Found good frost pattern and air flow coming from air channel. All water connections were dry at time of service.

Near La Paloma Loop West, Salado, TX 76571
Al R.

Al R.

DISHWASHER WHIRLPOOL DU1100XTPS6 "This call is not related to the previous visit, THIS IS A NEW COMPLAINT.Arrived to inspect unit not draining. I ran the unit through diagnostic test mode and got no errors. I advanced the unit manually and unit tested as designed. I did notice the drain hose at the sink was causing the unit to syphon water back into the unit. I checked the door latch assembly and discovered it was not making contact, so I removed, adjusted and reassembled the unit and unit is now working and closing as designed.CUSTOMER WAS NOT CLOSING THE DOOR ALL THE WAYDUE TO THE LATCH ISSUE, SO THE START LIGHT WAS BLINKING ADVISING CUSTOMER TO CLOSE DOOR, SO IT COULD COMPLETE THE WASH CYCLE.JOB COMPLETE"

Near Sam-Neil Ln, Salado, TX 76571
Al R.

Al R.

REFRIGERATOR KITCHENAID KFIS27CXMS0 Arrived to inspect refrigerator not dispensing ice. I confirmed the complaint. I removed and replaced the dispenser motor. Reassembled the unit and unit tested as designed.JOB COMPLETE

Near San Pedro Rd, Salado, TX 76571
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site to replace the thermistor for the ff section due to not defrosting. Customer already has the part per previous company. Replace the thermistor harness and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Blackberry Rd, Salado, TX 76571
Arthur B.

Arthur B.

OVEN WHIRLPOOL WEE745H0FS1 Arrived onsite for customer complaint of oven not heating properly. Preheated oven to 350F. Used temperature probe and found temperature @380F. Calibrated oven to +15F and preheated to 450F. Unit maintained temperature within +/-10F. No other issues found.

Near Bluff Cir, Salado, TX 76571
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Arrived onsite to install new RF door to SxS refrigerator from prior tech’s diagnosis. Removed and replaced door assembly. Reassembled. Icemaker now calls for water. No other issues found. All water connections were dry at time of service.

Near La Paloma Loop West, Salado, TX 76571
Al R.

Al R.

WASHER MAYTAG MVWB835DC3 Arrived to inspect washer no operating properly. Ran diagnostics and noticed the washer valves were not filling up to full potential. I removed and replaced the valve. I reassembled the unit and unit tested as designed. I also Calibrated the unit.All water lines were dry at the time of service.Job Complete

Near Ranger Blvd, Salado, TX 76571
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL GS5SHAXNB01 Arrived onsite for customer complaint of SxS refrigerator not making ice and block of ice of bottom RF floor. Found icemaker splashed water along liner causing the ice block on floor. Removed and replaced icemaker. Cleaned ice block from bottom floor. Reassembled and tested. Icemaker called for water immediately. No leaks found. No other issues found. All water connections were dry at time of service.

Near Highland Dr, Salado, TX 76571
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KSSC42FKS00 Arrived on site for the unit will not turn on. Tested the unit and found the lights will turn on when opening the door and found the unit UI was turned off. Turn the unit on and the compressor and all fans were working properly. Advise the customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service.

Near Fairway Cir, Salado, TX 76571
Steve C.

Steve C.

WASHER WHIRLPOOL MVWX655DW1 Arrived on site for the unit will not turn on. Tested the unit and there’s 120 volts to the control but the unit will not light up. Found the control has shorted. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near E Amity Rd, Salado, TX 76571
Al R.

Al R.

OVEN KITCHENAID KEBC107KSS05 "Arrived to inspect wall oven not heating properly after customers installed a new cooktop. I used my oven dolly and board, to pull the oven form the wall so I could access the control board. With my multimeter I tested the broil and bake element and got 28.5@ P5 and L1120 volts ac at L1 and control relayI determined after testing the unit the customer was sharing 240 volts with the newly installed cooktop.

Near Indian Trail, Salado, TX 76571
Al R.

Al R.

WASHER WHIRLPOOL RAS8445KQ0 Arrived to install previously ordered parts. I removed and replaced the parts with the new ones. I tested the unit and unit tested as designed. No water leaks observed at the of service. Job Complete.

Near Solana Ranch Rd, Salado, TX 76571
Steve C.

Steve C.

DRYER WHIRLPOOL WED8540FW2 Arrived on site for the unit is making noise. Called Whirlpool Sr#7723498478 Steve and advise that the customer has to use Solid pipe or aluminum pipe. The noise is from the cabinet. Used the sound pads and unit works properly. Advise customer to clean air vents every six months.

Near Indian Trail, Salado, TX 76571
Al R.

Al R.

DISHWASHER WHIRLPOOL DU1100XTPS6 Arrived to install parts due to the clean light blinking in a 7 sequence. I disassembled and checked the heater for continuity which did not register. I also changed out the control board and reassembled the unit and checked for any error codes. I ran the dishwasher and it preformed as designed. All water lines were dry at the time of service. JOB COMPLETE. HEATER AND CONTROL USED.

Near Sam-Neil Ln, Salado, TX 76571
Dona W.

Dona W.

RANGE JENN-AIR JGD3430GB00 "Arrived on site for right front burner still clicking intermittently during operation. Turned right front burner on and burner ignited like normal. Started numerous times trying to duplicate issue but would not duplicate symptom. Removed burner cap and verified ignitor and cap were clean. Unit was clean, reassembled burner and turned on right front burner. Burner ignited and was not clicking, filled pan with water and started burner still was not clicking. Moved pan around and applied pressure to try and duplicate symptom. Had customer start cooking on burner as she would normally do with oatmeal. When customer started cooking burner ran as normal for first 5 minutes, when customer would tap pan ignitor would start clicking then stop once customer moved burner cap with spoon unit would stop. Tried other burners with same procedure and other burners did not start clicking. Units ignitor, harness, spark module, and manifold have all been replaced. All parts

Near Stinnett Mill Rd, Salado, TX 76571
Steve C.

Steve C.

WASHER WHIRLPOOL WFW95HEXL2 Arrived on site for the unit has the error code F8e1. Tested the unit and found the hot water solenoid is clogged on the valve. Replaced the valve and tested the unit. Unit works properly and all water connections were dry at the time of service. Customer still under the one year warranty.

Near Cheyenne Pass, Salado, TX 76571
Steve C.

Steve C.

MICROWAVE GE JVM1750DM1WW "Arrived on site to replace the control panel, turn table motor, and coupler tt due to unit not working properly. Replaced all parts and tested the unit. Unit works properly and job complete."

Near Smith Bluff Rd, Salado, TX 76571
Steve C.

Steve C.

ICE MACHINE MAYTAG MIM1554XRS2 "Arrived on site to replace the control, overlay and UI. Replaced all three parts and tested the unit. Unit works properly and all water connections were dry at the time of service."

Near Hester Way, Salado, TX 76571
Steve C.

Steve C.

WASHER MAYTAG MHW6000XR2 Arrived on site for the unit has a error code. Tested the unit in diagnostics and received error code f8e2 dispenser motor error. Replaced the dispenser motor per the error code and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Windy Hill Rd, Salado, TX 76571
Steve C.

Steve C.

DRYER MAYTAG MED6000XR0 Arrived on site for the unit is making a vibrating noise. Tested the unit and found the vent pipe where its connected to the vent hose it’s making the noise. Adjusted the vent pipe and unit works properly. Advise customer to clean air vents every six months.

Near Windy Hill Rd, Salado, TX 76571