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Local Reviews
for Salado, TX

Appliance Express Rated 4.7 out of 5 stars based on 44 customer reviews

Map of Salado, TX

Home owner




Review of Appliance Express

Great service and knowledgeable!


Map of Salado, TX

Miguel




Review of Appliance Express


Map of Salado, TX

Great setvice




Review of Appliance Express

Great service!


Map of Salado, TX

Great service




Review of Appliance Express


Map of Salado, TX

Very efficient




Review of Appliance Express

The tech who repaired my washer controls did a great job. Even in a cramped and hot room, with all the ppe. Professional and efficient.


Map of Salado, TX

Excellent representative, good service.




Review of Appliance Express

Clif was exceptional..a real breath of fresh air. Thanks for sending him.


Map of Salado, TX

Terry




Review of Appliance Express


Map of Salado, TX

Great service




Review of Appliance Express


Map of Salado, TX

icemaker




Review of Appliance Express


Map of Salado, TX

icemaker




Review of Appliance Express

Repairs were made, but refer has made no ice in two days


Service with a smile!




Review of Appliance Express

I so appreciate Al Rhoden coming to our home and finding the problem with our Maytag washer. We need that washer! Very professional service! Thanks!


Great Service




Review of Appliance Express

Al did a great job - thorough and efficient.


Great Service. Al was very professional and politel.




Review of Appliance Express


Appt




Review of Appliance Express


Nice Guy




Review of Appliance Express

It was a good experience with Jonathan. He took time to explain the problem with my refrigerator.


Expensive service call




Review of Appliance Express

Our problem was solved quickly, and the technician was very professional; however, I feel the pricing for the service was very high. Given the amount of time needed for the fix I have doubted my decision to even call for service. We probably could have fixed the problem with a YouTube video. Do your research folks.


great guys !!




Review of Appliance Express


Great service




Review of Appliance Express

The service tech was very polite and he set to work immediately. Within minutes he fixed our problem. I would use Appliance Express again and I’ll tell my friends too!


Great Response to Service Request




Review of Appliance Express

We called Whirlpool for warranty service on our new dryer and they had Appliance Express contact us to come the next day. They arrived earlier than expected and quickly and efficiently addressed the issue and were gone before the start time of the three hour window they were scheduled to arrive in. We are extremely pleased with Appliance Express.


Very Satisfied




Review of Appliance Express

Highly professional and competent service providers.


Brandon




Review of Appliance Express


the dishwasher was much improved after Al worked on it.




Review of Appliance Express


Great Service




Review of Appliance Express

Great Experience!


Tommy Wooley




Review of Appliance Express


Great service




Review of Appliance Express

Al worked until all was repaired.


Al R.

Al R.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and inspected lower oven issues.Disassembled and found the UI connector not seated into the plug properly corrected it and unit tested as designed.Job complete

Near Vista Dr, Salado, TX 76571
Al R.

Al R.

WASHER WHIRLPOOL MVWC465HW2 Arrived on site and inspected washer not starting.Confirmed the complaint and found the control was defective.Removed and replaced it.Reassembled and unit tested as designed.No leaks.Job complete

Near Chisholm Trail, Salado, TX 76571
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install previously ordered part.Removed and replaced the main control board .Job complete"

Near Tres Vistas Ct, Salado, TX 76571
Al R.

Al R.

DISHWASHER WHIRLPOOL MDB4949SHZ0 Arrived on site and inspected dishwasher not washing properly.Confirmed the complaint and found the the plug to the dispenser was not connected properly.Corrected the issue and unit tested as designed.No leaks.Job complete

Near Hare Rd, Salado, TX 76571
Tyler  G.

Tyler G.

FREEZER WHIRLPOOL WRV986FDEM01 Arrived on site for refrigerator not cooling properly. Upon arrival I Was able to verify that the two evaporator fans as well as condenser fan and compressor are all functioning as needed in the freezer temp was a -2 and the Fresh food section was at 35 Degrees. I did however find that on the back of the unit near the compressor the low side line was freezing over and I disassembled and found that the freezer was having a defrost issue within the main harness assembly I went ahead and replace the main harness eval possibly in the freezer as well as the front you lie panel control once I did I was able to retest unit verify that everything was functioning as designed and inform customer that it will take a few hours for the unit to stabilize. call complete

Near Woodland Bend Rd, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 (TG) Arrived on site for refrigerator not cooling properly and no longer making ice. Upon arrival customer stated they heard a continuous clicking sound since this issue started about a week ago and after further inspection of the fridge I found at the three-way valve at the bottom inside the system was constantly trying to click over into its three positions but never would actually turn on and rotate. After calling war pool tech line I was able to run a few different diagnostics. I found that in test for the compressor kick on the condenser fan would run as well as both evaporator fans and it seem like Freon was being pumped into the evaporator coil’s in both sections but whenever you took the fridge out of diagnostic mode and let it try to run by itself the three-way valve and compressor we’re not getting the proper voltage supplies from the power supply board whirlpool tech line advise that we replace the power supply board in order to stabilize

Near Tres Vistas Ct, Salado, TX 76571
Tyler  G.

Tyler G.

DRYER MAYTAG MEDB835DW4 (TG) Arrived on site for a dryer that would not turn on upon arrival the customer stated that they had a power related issue with the home where a few items in the house and lost power due to a power outage storms. Upon further inspection of the unit I found the main control had a nasty burn mark about the size of a quarter on the top of it and I found that the heating element and all the thermostats at full continuity indicating that just a board was the main issue. I also found at the power outlets going to the dryer was only receiving about 65 V instead of a full 240 V and he should be getting. I instructed the customer To find an electrician that they can hire to come check the outlet in the breaker to figure out which part of the supply line is giving the power issue to the dryer. Unit is functioning as designed other than outlet issue call complete

Near La Hermosa Ln, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator making a clicking noise. Upon arrival away ran a diagnostic test to verify whether or not the sound was coming from the condenser fan evaporator fan or compressor and all the test came back negative indicating that they were no issues with those three components. I also visually inspected all three parts to see if anything was obstructing are blocking the path of the fans are compressor and there was nothing in the way such as ice or debris. I did notice however that the flooring underneath the entire unit that protects the compressor from the floor of the house was rubbing up against the condenser coil’s underneath the unit causing a vibration of clicking noise to occur anytime the compressor kicked on. I was able to re-level the refrigerator by adjusting the fee to take the weight of the compressor and condenser coil’s off of that bottom plate and the unit is no longer making any sort of clicking or a vibrational no

Near Spring Creek Loop, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR BOSCH B26FT80SNS/01 I was on site for refrigerator that need a new air stack as well as water tank assembly. After installing all necessary parts I was able to reset the unit for leaks they were no issues before during or after repairs unit is now functioning as designed call complete

Near Creekview Dr, Salado, TX 76571
Tyler  G.

Tyler G.

DRYER WHIRLPOOL MED6230HW1 Arrived on site for driving I was getting too hot to the touch. Upon entering diagnostics I could not see any error codes in the fault history as well as any issues while running a diagnostic test and a sensor feedback test. After checking voltage to the dryer I found it it was receiving 240 V. After running the dryer for about 10 to 15 minutes I found that the high limit thermostat would not always allow the heating element to respond at the exact same time each time and sometimes it would stay at the high temps longer than it should. I replace the Highlimit cut off assembly to the unit and retest of the dryer and found that it was functioning as designed with no lingering high temps I also instructed the customer to look into having a dryer vent cleaning done though they claim they recently had one performed. behind the dryer I also found about 7 to 8 feet worth of dryer venting That was smooshed between the dryer in the back wall I informed the customer th

Near Brewer Rd, Salado, TX 76571
Tyler  G.

Tyler G.

OVEN WHIRLPOOL WOS51EC0AS00 Arrived on site for oven that would not turn on and not receiving power. But arrival found that the oven was being supplied 240 bucks still found out there’s no power from the terminal block being sent to the main control this was due to the thermal that protects the board from overheating had one I made repairs to the unit and found everything is functioning as designed call complete

Near Lookout Oaks Ct, Salado, TX 76571
Tyler  G.

Tyler G.

WINE COOLER KITCHENAID KUWR304ESS00 Arrived on site for wine cooler diagnosed with a bad sealed system. After installing all previously ordered parts we were able to retest unit for leaks and other issues. U it has no further problems and is working as designed. Call complete

Near Green Creek Dr, Salado, TX 76571
Al R.

Al R.

WASHER WHIRLPOOL MVW6230HW0 Arrived on site and inspected washer squeaking belt.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.No leaks detected at time of service.Job complete Customer satisfied.

Near Wild Seed Dr, Salado, TX 76571
Tyler  G.

Tyler G.

WINE COOLER KITCHENAID KUWR304ESS00 "Arrived on site for wine cooler that was not cooling after being plugged in for a few days. Upon further inspection of the unit I found that the two evaporator fans on the inside of the unit were running as designed the condenser fan motor is also functioning and the compressor was currently on and receiving the proper 120 V. After removing all of the shelving from the inside of the white cooler and removing the back cover I checked the evaporator coil and found that it was completely dry and warm even with the compressor active. We will need to return. With a new compressor, up dryer, and access valves. Office to reschedule due psp parts/ needs 2 hrs plus SS tech.; ordrng 1 8201787 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"

Near Green Creek Dr, Salado, TX 76571
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for washer that was giving an F 63, F6 E2, and F to be one error codes all indicating that there was a stuck button on the user interface as well as a miscommunication between the UI in the main control after running a diagnostic test on the UI to see the functionality of each button everything past and so I instead went ahead and replace the main control board I ran multiple diagnostic test on the UI in the functionality of the washer after that and nothing came back with any new issues or air codes. Unit is functioning as designed but I did explain to the customer that if this does happen again we will need to return with Ui panel. Call complete"

Near Salado Oaks Dr, Salado, TX 76571
Tyler  G.

Tyler G.

OVEN GE JT3000EJ3ES "Arrived on site for oven giving f96 error (issue with exhaust fan motor, wiring, etc) I found after running diagnostics that the fan motor was still not operating correctly even though it received full power. Replaced motor and fan board and watched unit preheat to 350 degrees. Unit is functioning as designed. Call complete"

Near Stinnett Mill Rd, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for icemaker that what is it dispensing properly after further inspection I cannot find any error codes and diagnostics and I could not see any signs of the dispenser or auger motor not working properly after taking apart the icemaker I found that the water valve has slowly been leaking water overtime into the trap of the icemaker causing it to overfill in form ice around the spiral arm in the ice bucket after clearing out all the ice I retest the unit and it is functioning as designed I was able to reschedule the customer to return and install the water valve; ordrng 1 W11043013 (valve)"

Near Grandview Dr, Salado, TX 76571
Tyler  G.

Tyler G.

OVEN KITCHENAID KODE500ESS04 Arrived on site to repair wall oven they have flickering lights. After installing all four sets of lights in the main control the unit is now functioning as designed with no flickering at any given point. Call complete

Near Wildberry Cir, Salado, TX 76571
Tyler  G.

Tyler G.

OVEN WHIRLPOOL WOD77EC7HV01 Arrived on site to repair a double wall oven door handle. After installing the new handle I tested the functionality of the door everything is working as designed

Near Chisholm Trail, Salado, TX 76571
Clif L.

Clif L.

WASHER MAYTAG MVWB765FC4 Arrived on site to diagnose a washing machine that is making unusual noise. Tested unit and found clutch and slider not operating properly causing popping sound. Replaced clutch and slider and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Brewer Ln, Salado, TX 76571
Clif L.

Clif L.

OVEN WHIRLPOOL WOD77EC7HV01 Spoke with homeowner on phone prior to arriving and she informed me that the handle is damaged. Ordering handle and return date.; ordrng 1 W11113205 (hndle-door)

Near Chisholm Trail, Salado, TX 76571
Al R.

Al R.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived to inspect long drain issues.Placed the unit in diagnostics test mode and unit had the following error codes.F9E1F3-E1F8-E3F5-E2Disassembled the unit, removed and replaced the water level sensor, cleaned out the air trap assembly that was caked with debris.Removed and replaced the pump.Reassembled and tested the unit and unit tested as designed with no issues.All water lines were dry at the time of service.Cleaned work area.

Near Mustang Creek Rd, Salado, TX 76571
Al R.

Al R.

DRYER WHIRLPOOL WED9620HW0 Arrived to inspect dryer drying issues.Found the customer has loads so small the dryer sensors aren’t properly reading the dampness of the clothes.Restored factory settings and unit tested as designed.No report codes found.Job complete

Near Salado Creek Rd, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR BOSCH B26FT80SNS/01 Arrived on site to repair Bosch refrigerator upon further inspection I refrained from installing the thermostat and air stack due to the fact of the ice formation I found around the drawers was caused from the reservoir water tank leaking into the fresh section which built up enough ice at the bottom of the fridge to layer around dampener motor and wiring inside of the air stack which is what caused it to short out in the first place. we will need to return with a new water tank assembly before installing other parts with it. ; ordrng 1 11021725 (WATER TANK ASSEMBLY )

Near Creekview Dr, Salado, TX 76571
Tyler  G.

Tyler G.

OVEN KITCHENAID KODE500ESS04 Arrived on site for him in the head flickering lights after running diagnostics I cannot find any error codes but I did find that there was a short somewhere between and all 4 lights in the oven. We will need to return with the main control to lighten rot plus an additional two of them lights job customer was rescheduled ; ordrng 2 W11292252 (light-oven)s

Near Wildberry Cir, Salado, TX 76571
Tyler  G.

Tyler G.

RANGE JENN-AIR JES9800BAS Arrived on site to repair damaged user interface on range. After installing the new interface and retesting the oven there were no error codes the oven had full functionality and entire unit is working as designed. Call complete

Near FM2484, Salado, TX 76571
Tyler  G.

Tyler G.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher not circulating water properly. Upon further inspection I found that the water pump sump assembly but it quit working I installed a new sump and retest of the dishwasher and the unit is not working as designed going through it’s fill agitate and drain cycles. Call complete. No leaks before during or after repair

Near Green Creek Dr, Salado, TX 76571
Tyler  G.

Tyler G.

RANGE JENN-AIR JES9800BAS Arrived on site for range that would not turn on properly before the oven. Upon further inspection I found that parts of the user interface control we’re not responding whenever they were being touched the control panel was not in child safety lock mode or anything like that. Certain parts of the user interface are just starting to short out and not responding when the buns are being pushed therefore the oven will not function as such because you cannot set any features on the control panel. We will need to order the new user interface panel control in a stainless steel color. . ; ordrng 1 WPW10206087 (panl-cntrl)

Near FM2484, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for refrigerator that had a stuck water dispenser. Upon further inspection I found that the wiring inside the dispenser had fallen out of place and got stuck between the display and the dispenser lever it was causing the liver to stick close and forcing water to come out of the door due to this occurring for a few weeks straight it started burning the microswitch that was on the door so I replace the microswitch and readjusted the wiring inside the dispenser and the unit is not working as designed with no issues at all. Call complete

Near Hidden Springs Dr, Salado, TX 76571
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WFE510S0HB1 Arrived on site for a range that had a bad door that wouldn’t open and was wobbly. Upon further inspection I found that the door hinges in the door were completely bent and out of place causing the door to Rob and not open all the way or shut all the way. Replaced door hinges and thoroughly tested Rest of unit it is now working as designed. Call complete.

Near FM2115, Salado, TX 76571
Tyler  G.

Tyler G.

COOKTOP KITCHENAID KCED600GBL01 "Arrived on site for cooktop. Replaced glass top, bezels, and infinite switch, plus front left burner. Tested cooktop thoroughly after repairs the entire unit is functioning as designed and the calls complete."

Near Highland Dr, Salado, TX 76571
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for refrigerator that had a icemaker that was intermittently working. Found that upon arrival icemaker had a full bucket of ice in it and within three minutes of my arrival the icemaker went into a harvest and then filled back up with water on its own automatically I checked Tips in the refrigerator and the freezer the freezer temp was at 1° and the refrigerator temp was at 37° the actual temperatures that were set in the programming were set at three for the freezer and 38 for the fridge so I set them to the factory settings at zero and 37. Oh I also ran the icemaker through a complete diagnostics check and everything came back passing there were no failures of any kind are in the process there also no water leaks of any kind and no ice blockages informed the customer that it would be best that if we are going to find a permanent solution and probably the icemaker that it we would need to come back when the icemaker is not working.

Near Tres Vistas Ct, Salado, TX 76571
Tyler  G.

Tyler G.

DRYER WHIRLPOOL WED75HEFW0 Arrived on site for dryer not spinning. Found dryer fuse had blown and wouldn’t allow dryer to start after initial power on. Replaced dryer fuse and tested unit. Unit is now functioning as designed. Recommended to customer that they get a dryer vent cleaning down within dryer ducting of building itself. To help prevent issues like this. Call complete

Near I-35, Salado, TX
Tyler  G.

Tyler G.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site for dishwasher tripping breaker. Found damaged wire to heater causing intermittent braker tripping. Repaired wire and connector. Tested unit after repair. Unit is working as designed. All checks good. No leaks of any kind during call. Job complete.

Near FM2843, Salado, TX 76571
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived on site for refrigerator that’s freezing food. Inspected unit and work area. Customer advised since they called in they had turned up the temperature in the refrigerator and haven’t had a problem with freezing in the refrigerator compartment. I tested the unit in service diagnostics as tested damper control and thermistors. Found diffuser stuck open. Replaced diffuser and tested unit. Unit is working as designed. Call complete.

Near Blackberry Rd, Salado, TX 76571