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for Salado, TX
Mark - Salado, TX
The tech who repaired my washer controls did a great job. Even in a cramped and hot room, with all the ppe. Professional and efficient.
Excellent representative, good service.
"Lyne - Salado, TX
Clif was exceptional..a real breath of fresh air. Thanks for sending him.
Terry - Salado, TX
Keith - Salado, TX
Randy - Salado, TX
Randy - Salado, TX
Repairs were made, but refer has made no ice in two days
Service with a smile!
Patricia - Salado, TX
I so appreciate Al Rhoden coming to our home and finding the problem with our Maytag washer. We need that washer! Very professional service! Thanks!
Keith - Salado, TX
Al did a great job - thorough and efficient.
Great Service. Al was very professional and politel.
Deborah - Salado, TX
Jeff - Salado, TX
Walter - Salado, TX
It was a good experience with Jonathan. He took time to explain the problem with my refrigerator.
Expensive service call
Sarah - Salado, TX
Our problem was solved quickly, and the technician was very professional; however, I feel the pricing for the service was very high. Given the amount of time needed for the fix I have doubted my decision to even call for service. We probably could have fixed the problem with a YouTube video. Do your research folks.
great guys !!
Larry - Salado, TX
Jeff - Salado, TX
The service tech was very polite and he set to work immediately. Within minutes he fixed our problem. I would use Appliance Express again and I’ll tell my friends too!
Great Response to Service Request
Theodore - Salado, TX
We called Whirlpool for warranty service on our new dryer and they had Appliance Express contact us to come the next day. They arrived earlier than expected and quickly and efficiently addressed the issue and were gone before the start time of the three hour window they were scheduled to arrive in. We are extremely pleased with Appliance Express.
Jim - Salado, TX
Highly professional and competent service providers.
Brandon - Salado, TX
the dishwasher was much improved after Al worked on it.
Suzanne - Salado, TX
Lynne - Salado, TX
Tommy - Salado, TX
Suzanne - Salado, TX
Al worked until all was repaired.
Kris - Salado, TX
Out standing was polite and quick at his job Cleaned up any mess Thanks
Washer and dryer
Alex - Salado, TX
The washer was fixed on the second visit after I told them what I found on Google. As far as dryer, still has the same problem making a very loud noise. At this point I’ll just cut my losses. At least the washer works
Very polite and knows the product well
Suzanne - Salado, TX
Alex - Salado, TX
After speaking to several representatives and coordinating the repair for a washer and dryer, I came home that night to find the exact codes and error messages on my washer and my dryer was making the same noise and as loud as it was before I left. I was assured on the invoice that the technician found four other codes which were never displayed. But I came home to find the 2 codes I called in the request for. After googling the codes, I suggested the necessary repair to the representative as was told they could order the part and it would take several days for them to come back. I’m glad me and google were able to be a part of the repair process. Hopefull, while he’s here, he could actually address the dryer issue since google wasn’t too helpful with that.
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site to diagnose A refrigerator that is not producing ice properly. Found calcium buildup inside ice tray causing cubes not to release. This is causing unit to overfill ice tray and leak into ice bucket. Replaced ice maker assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
DISHWASHER WHIRLPOOL JDB9800CWP2 Arrived on site to diagnose a dishwasher with a control panel that is not operating. Tested unit and found vent fan not operating in the door causing panel and control failure. Replace panel today to run diagnostics and advise homeowner not to use unit until vent and control are both replaced.; ordrng 1 W10866121 (cntrl-elec) and 1 WPW10469574 (vent)
DISHWASHER MAYTAG MDB4949SHZ0 Arrived to inspect dishwasher tripping the breaker.Ran diagnostics test mode and got a 6/4 error code Float switch open.I cleared the debris from underneath the float switch.Customer advised the issues only occur when the kick plate is on unit.I ran diagnostics and cleared the errors.All water lines were dry at the time of service Job complete
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to diagnose a refrigerator with a freezer that is not closing properly. Tested unit and found Ben’s not aligned preventing door from closing. Reset bins to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
ICE MACHINE KITCHENAID KUIX505ESS Arrived on site for ice machine that won’t stop making ice. Inspected unit and work area. Unplugged for Mr. and tossed it into the ice. Tested resistance through the thermistor and the thermistor was showing the temperature around 53°F. Replaced thermistor and advise customer to call back if there were any further problems. Call complete.
OVEN KITCHENAID KEBS209BSS01 "Arrive on site for oven showing error code F3E1. On the first visit the temp sensor was working properly.Customer stated they were going to keep resetting it and purchase a new unit."
WASHER WHIRLPOOL WTW8040DW0 Arrived to inspect washer leaking.Ran a quick load and lifted the unit to inspect the drain pump and drain hose.Found the valve defective.Removed and replaced the the valve.Unit now works as designed without leak.Job complete
OVEN KITCHENAID KEBS209BSS01 Arrived on site for oven showing fault code F3E1. I inspected the unit and work I gained access to the lower oven temperature sensor found sensor with in range. (1k ohm to 1.2k ohms). I powered the unit back on and checked the display temperature. Temperature displayed was correct. I cleared the fault code and tested the unit.unit operated as designed. Unit started working after power cycling. Job complete.
WASHER MAYTAG MHW6630HW0 Arrived on site for washer UI not responding. I spoke with customer and he stated the washer is not working intermittently. I inspected the unit and work area I found that the UI is only partially responsive and won’t let me into diagnostics. I replaced the UI and Control. I ran the unit through diagnostics test cycle. Unit tested good and operated as designed. No water Leaks detected. Job complete.
COOKTOP JENN-AIR JIC4536XS00 Arrived on site to diagnose a cooktop with a broken glass assembly. Tested unit and found impact on front edge of cooktop where crack is emanating from.
REFRIGERATOR BOSCH B26FT80SNS/01 Arrived onsite and found unit freezing food in deli drawer and in vita fresh drawers. Took photo of descriptions of design in the user guide. Partially covered vents in bottom of fresh food liner. In event of unit continuing to freeze the thermistor in the air stack will need to be replaced.
DRYER MAYTAG MED6630HC1 Arrived on site to install lint screen housing. Replace part and tested unit. Found all is functioning properly at this time.
REFRIGERATOR LG LMXC23746S/01 Arrived on site to diagnose a refrigerator that is not cooling. Found compressor just installed has failed. Replaced compressor and dryer and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite and removed new ice in fill spout and verified continuity and voltage so per CS used insulation pads to secure fill area especially well.
COOKTOP JENN-AIR JED3430WB01 Arrived on site to diagnose a cooktop with a electrical short. Found left front Internet switch shorted out. Replaced switch and tested unit. Found all is functioning properly at this time.
DRYER MAYTAG MED6630HC1 Arrived on site and tested operation. Found loud rubbing noise when unit starts. Also found lint screen will not fully seat into housing. Found housing warped causing interference. Accessed motor and blower and found rear motor clamp has come off. Seated properly and tested operation. Unit now operating properly but will need lint screen housing to complete repair. ; ordrng 1 W10906551 (moisture sensor kit)
REFRIGERATOR LG LMXC23746S/01 Arrived on site and tested operation. Found unit not cooling and temps at 80 degrees in fresh food and freezer. Found no refrigerant in system and oil coming out of low side process stub. Unable to locate any dye on evaporators or compressor area due to unit did not run long enough to activate dye pack. Unit will need new evaporators and compressor to repair. Office to get authorization for parts and schedule return service. ; ordrng 1 AUTHO (AUTHO) and 1 TCA38091801 (COMPRESSOR ) and 1 TJ90SF8404 (STUB)
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and tested operation. Found start device just clicking and compressor not running. Verified compressor windings and found to be good. Installed new start device and capacitor. Tested operation and found unit working properly. Job complete
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to replace door for refrigerator. Replaced door and nameplate and found all is functioning properly at this time. No leaks were found at time of service.
REFRIGERATOR LG LMXC23746S/01 Arrived on site to perform sealed system repair for refrigerator. Replace compressor and filter dryer and tested unit. Found all is functioning properly at this time. No face on user interface sent. User interface fascia will need to be researched and replaced with UI control at same time. Office to research part and set a return appointment.; ordrng 1 RESEARCH (UI COVER)
REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site to diagnose a refrigerator that is leaking. Found two lines underneath the unit pinched causing leaking through pinholes in lines. Repaired both lines and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
OVEN WHIRLPOOL WGE745C0FS01 Arrived on site to diagnose an oven that is not cooking at proper temperatures. Tested both ovens and found temperatures correct. Advised homeowner on findings and best procedures for best cooking results in the unit.
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived to inspect gasket failure.Confirmed the complaint and removed and replaced the gasket.All water lines were dry at the time of service.Job complete
WASHER MAYTAG MVWX655DW0
DRYER WHIRLPOOL WED4850HW0 Arrived on site to replace terminals for dryer. Replaced terminals and tested unit. Found all is functioning properly at this time.
WASHER LG WM2277HB "Arrived on site to replace previously ordered parts. Replace shocks, router, stater, and valve. Was able to test unit at this time and found all sensor error when trying to perform diagnostics. Sensor will need to be replaced to complete repairs but shows unavailable. ; ordrng 1 6501FA2462E (BALL SENSOR (RESEARCH))"
MICROWAVE LG LMV2053SB Arrived on site to diagnose a microwave that is intermittently heating. Found unit will only heat if left on for over 45 seconds due to shorted main control..; ordrng 1 4781W1M452K (CONTROL NLA) and 1 CONTROLNLA (CONTROL NLA)
REFRIGERATOR WHIRLPOOL GI5FVAXVB02 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found main control shorted. Replaced main control and tested unit. Found all is functioning properly at this time. No water was hooked up to unit at time of service.
COOKTOP KITCHENAID KCED600GBL01 Arrived on site to diagnose a cooktop with a damaged glass assembly. Tested unit and found no failures to glass only surface markings present. Advised homeowner on cleaning procedures and preventative measures. No further repairs are needed at this time.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to replace adapter for refrigerator. Replaced adapter and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
DISHWASHER WHIRLPOOL JDB9800CWP2 Arrived on site to diagnose a dishwasher that is not responding to controls. Found control panel shorted. Replace control panel under one year appliance express warranty. Tested unit and found all is functioning properly and no leaks were found at time of service.
DRYER WHIRLPOOL WED8200YW0 Arrived on site to diagnose a dryer that will not turn on. Tested unit and found open thermal fuse preventing power from reaching motor or heater. Replaced thermal fuse and tested unit. Found all is functioning properly at this time. Also verified proper airflow through unit.
DRYER WHIRLPOOL WED4850HW0 Arrived on site to diagnose a dryer that is not heating. Tested unit and found wiring burnt at terminal block. Terminal block assembly will need to be replaced to complete repairs.; ordrng 1 279318 (terminal)
WASHER LG WM2277HB "Arrived on site to diagnose a washing machine that is leaking, giving unbalanced error and shaking badly during spin. Tested unit and found hot water valve leaking onto motor assembly which has caused motor failure. Also noted all shocks worn out in unit. All shocks, rotors, stater, and valve will need to be replaced to complete repairs.ordrng 4 383EER3001E (SHOCKS)s and 1 4417EA1002Y (STATOR) and 1 5220FR2006H (VALVE) and 1 AHL72914402 (ROTOR)"
OVEN BOSCH DHG601DUC Arrived on site to convert cooktop to LP. Converted unit using kit homeowner provided. Tested unit and found all is working properly at this time