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Local Reviews
for Salado, TX

Appliance Express Rated 4.7 out of 5 stars based on 27 customer reviews

Map of Salado, TX

Great service




Review of Appliance Express

The service tech was very polite and he set to work immediately. Within minutes he fixed our problem. I would use Appliance Express again and I’ll tell my friends too!


Map of Salado, TX

Great Response to Service Request




Review of Appliance Express

We called Whirlpool for warranty service on our new dryer and they had Appliance Express contact us to come the next day. They arrived earlier than expected and quickly and efficiently addressed the issue and were gone before the start time of the three hour window they were scheduled to arrive in. We are extremely pleased with Appliance Express.


Map of Salado, TX

Very Satisfied




Review of Appliance Express

Highly professional and competent service providers.


Map of Salado, TX

Brandon




Review of Appliance Express


Map of Salado, TX

the dishwasher was much improved after Al worked on it.




Review of Appliance Express


Map of Salado, TX

Great Service




Review of Appliance Express

Great Experience!


Map of Salado, TX

Tommy Wooley




Review of Appliance Express


Map of Salado, TX

Great service




Review of Appliance Express

Al worked until all was repaired.


Map of Salado, TX

Microwave




Review of Appliance Express

Out standing was polite and quick at his job Cleaned up any mess Thanks


Map of Salado, TX

Washer and dryer




Review of Appliance Express

The washer was fixed on the second visit after I told them what I found on Google. As far as dryer, still has the same problem making a very loud noise. At this point I’ll just cut my losses. At least the washer works


Very polite and knows the product well




Review of Appliance Express


Disappointing




Review of Appliance Express

After speaking to several representatives and coordinating the repair for a washer and dryer, I came home that night to find the exact codes and error messages on my washer and my dryer was making the same noise and as loud as it was before I left. I was assured on the invoice that the technician found four other codes which were never displayed. But I came home to find the 2 codes I called in the request for. After googling the codes, I suggested the necessary repair to the representative as was told they could order the part and it would take several days for them to come back. I’m glad me and google were able to be a part of the repair process. Hopefull, while he’s here, he could actually address the dryer issue since google wasn’t too helpful with that.


Counter top




Review of Appliance Express

The technician was extremely knowledgeable and professional did a great job. Was very polite and answered all questions about the repairs. He did a very good job!!


One and done!




Review of Appliance Express

Brought parts on first visit and made repairs without a second pass.


excellent service, very thorough




Review of Appliance Express

He checked He left nothing unchecked and my refrigerator is in as good a shape as when purchased. I


Quick work, expert work, great results and some good advice.




Review of Appliance Express


Service




Review of Appliance Express

Great service


Good job




Review of Appliance Express

Steve was on time explained things clearly and thoroughly


Great service




Review of Appliance Express

Showed up early but called first. He got our oven fixed in no time. The price was set through our home warranty so I can't really say what the company would have charged.


good job!




Review of Appliance Express


great service




Review of Appliance Express

Mike Gomez is very friendly and very informative.


Washer valve replaced and now good to go.




Review of Appliance Express


Don




Review of Appliance Express


Great job.




Review of Appliance Express


Fixed cooktop




Review of Appliance Express

Great service, professional, on time and friendly


Al R.

Al R.

DISHWASHER KITCHENAID KDTE104ESS0 Arrived to inspect adjuster issues.Confirmed the complaint and removed and replaced the adjuster.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Job complete

Near Blaylock Dr, Salado, TX 76571
Al R.

Al R.

WASHER MAYTAG MVWB765FW2 Arrived to inspect LF.Confirmed the complaint and removed and replaced the housing.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied Job complete.

Near Creekside Drive, Salado, TX 76571
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to diagnose fridge not making ice. Found valve shorted and ice container faulty not able to release. Replaced valve and ice container and noticed wires from fill tube heater broken. Will need to replace fill tube. No leaks detected.; ordrng 1 W11366500 (IM FILL TUBE)

Near Hidden Springs Dr, Salado, TX 76571
Arthur B.

Arthur B.

COOKTOP WHIRLPOOL WGE745C0FS01 Arrived onsite for customer complaint of cooktop cracked. Confirmed issue. Found thermal crack in front near LF element. Removed and replaced cooktop. No other issues found.

Near FM1670, Salado, TX 76571
Joel G.

Joel G.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to diagnose washer not filling. Verified good pressure to washer and valve not allowing water flow. Replaced valve, ran diags and verified operations. Verified no water leaks at time of svc call."

Near Prairie Ln, Salado, TX 76571
Joel G.

Joel G.

WASHER WHIRLPOOL GHW9150PW0 "Arrived on site to diagnose basket making noise in spin. Found basket is starting to get loose and will need replaced.

Near Indian Trail, Salado, TX 76571
Joel G.

Joel G.

COOKTOP KITCHENAID KCES956HBL00 "Arrived on site to diagnose cooktop coming on on its own. Verified faulty control boards. Replaced both, rest unit according to model and verified operation.

Near Pirtle Dr, Salado, TX 76571
Joel G.

Joel G.

DRYER MAYTAG MEDB835DW4 Arrived on site to diagnose dryer making noise. After running unit for 30 mins. I heard the blower making a vibration noise. Disassembled unit and found the blower slightly cracked. Replaced verified operation. Informed customer of regular venting cleaning and fire hazards.

Near Stinnett Mill Rd, Salado, TX 76571
Al R.

Al R.

WASHER MAYTAG MVWB850YW1 Arrived to inspect washer grinding.Attempted to free basket and basket would not come out from the unit.

Near Hidden Springs Dr, Salado, TX 76571
Arthur B.

Arthur B.

COOKTOP KITCHENAID KCES956HBL00 "Arrived onsite for customer complaint of cooktop turns on and off without response. When arrived, found displays flickers on and off. Removed cooktop and removed elements controls. Installed new replacements. Reassembled and tested. Unit now works as intended. No other issues found."

Near Pirtle Dr, Salado, TX 76571
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT920SADE2 "Arrived onsite for customer complaint of dishwasher not drying. Ran diagnostics and found error code F7E1 (Heater Error). Ran manual cycle to test heater. Heater now works as intended. No other issues found. All water connections were dry at time of service."

Near S Bend Rd, Salado, TX 76571
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL KSRB25QGSS01 "Arrived onsite for customer complaint of SxS refrigerator not cooling both sections. Found start device clicking on and off. Removed and replaced start device. Reassembled and powered unit on. Unit began cooling immediately. No other issues found. All water connections were dry at time of service."

Near Rolling Meadow Dr, Salado, TX 76571
Al R.

Al R.

RANGE GE JB258DM1BB Arrived to install previously ordered parts. Removed and replaced the burners and switches. Unit now works as designed.Customer satisfied JOB COMPLETE.

Near Thomas Arnold Rd, Salado, TX 76571
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE LFFH20F3QW Arrived to inspect noises from unit. Discovered the evaporator motor was not working. Removed and replaced the evaporator motor. Reassembled the unit and unit began operating as designed.JOB COMPLETE.

Near Prairie Ln, Salado, TX 76571
Arthur B.

Arthur B.

WASHER MAYTAG MVWB765FW2 Arrived onsite for customer complaint of top load washer got bedsheet stuck between agitator and wash basket. Removed agitator and removed bedsheet. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Old Mill Rd, Salado, TX 76571
Al R.

Al R.

RANGE GE JB258DM1BB "Arrived to inspect range burners not working. Confirmed the Back Left burner and switch & Front right burner and switchNeeded to be replaced, due to burners not working.Ordered 2 switches and 2 surface burners.Needs more work.; ordrng 2 WB24T10025 (ELEC RNGE SRFCE BRNER CNTRL SWTCH2 500W)s and 2 WB30X31057 (8” SURFACE BURNER)s"

Near Thomas Arnold Rd, Salado, TX 76571
Al R.

Al R.

DISHWASHER KITCHENAID KDFE204ESS0 Arrived to inspect sanitize light blinking.Service tested the unit and unit tested as designed. Found that customer was selecting the sanitize cycle and unit was simply flashing to inform customer the unit was complete and dishes were sanitized.JOB COMPLETE

Near La Paloma Loop West, Salado, TX 76571
Steve C.

Steve C.

WASHER MAYTAG MVWB865GW Arrived on site for the unit is making noise. Customer advise that when the unit is spinning it makes a clanking noise. Removed the agitator and found pins stuck on the inner tub. Removed the pins and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Old Mill Rd, Salado, TX 76571
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF954CIHZ9B Arrived to inspect filter cap stuck on water filter. Confirmed the complaint and removed the cap with a bit of force. Attached cap to new filter and installed it into the unit.CUSTOMER SATISFIED JOB COMPLETE.

Near Hidden Springs Dr, Salado, TX 76571
Steve C.

Steve C.

MICROWAVE WHIRLPOOL MH6130XEQ1 Arrived on site for the units fan will randomly turn on. Checked all the door switches and fuses and they all checked good. Found the keypad is defective. Advise the customer that the keypad is discontinued. Collected the service fee only.

Near Home Pl Ln, Salado, TX 76571
Arthur B.

Arthur B.

REFRIGERATOR ELECTROLUX EI32AR65JS1 Arrived onsite for customer complaint of refrigerator not cooling after compressor install. Removed evaporator cover and found corrosion on heat exchanger. Removed an replaced heat exchanger and evaporator using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.5oz of R134a refrigerant. Powered up unit. Found good frost pattern forming on new evaporator. Reassembled. No other issues found.

Near W Amity Rd, Salado, TX 76571
Al R.

Al R.

WASHER MAYTAG MVWX655DW1 Arrived to inspect washer not advancing past sensing mode. Confirmed the complaint and removed and replaced the housing. Reassembled and tested the unit and unit tested as designed.JOB COMPLETE

Near Spotted Horse Ln, Salado, TX 76571
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW0 "Arrived onsite for customer complaint of top load washer not dissolving soap and not agitating. Tested unit and found washplate stripped.

Near Southshore Dr, Salado, TX 76571
Arthur B.

Arthur B.

OVEN KITCHENAID KEBS107SSS04 "Arrived onsite for customer complaint of wall oven not heating properly. Uninstalled unit and found bake element with no continuity. Removed and replaced bake element. Reassembled and tested. Unit now heats as intended. No other issues found."

Near O W Lowery Dr, Salado, TX 76571
Arthur B.

Arthur B.

REFRIGERATOR ELECTROLUX EI32AR65JS1 "Arrived onsite to install new compressor to refrigerator from my prior visit’s diagnosis. Removed faulty compressor. Installed new compressor,process stub and drier using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.50oz of R134a refrigerant. Powered up unit. Saw good frost pattern beginning to form. No other issues found. No water source connected to unit at time of service."

Near W Amity Rd, Salado, TX 76571
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF767SDEM Arrived onsite for customer complaint of french door refrigerator not cooling properly in RC section and ice build up near deli drawer. Found RC evaporator all frosted over. Removed evaporator cover and removed all ice build up using steamer and heat gun. Position thermistor in proper placement. Reassembled. Tested unit. Good air flow coming from evaporator. Deli drawer now closes properly. All water connections were dry at time of service.

Near Chisholm Trail, Salado, TX 76571
Arthur B.

Arthur B.

REFRIGERATOR ELECTROLUX EI32AR65JS1 "Arrived onsite for customer complaint of refrigerator not cooling properly. Could hear compressor on but barely keeping unit at 50F. Advised customer that sealed system needs to be complete. Ordering compressor,evaporator to complete repair. R/S for Monday 2/25. No water source connected to unit at time of service.; ordrng 1 297414901 (EVAPORATOR ) and 1 5303305677 (drier/filter) and 1 5304507765 (compressor kit) and 1 CNOTE (3HR JOB) and 1 TJ90SF8404 (PROCESS STUB)"

Near W Amity Rd, Salado, TX 76571
Steve C.

Steve C.

REFRIGERATOR GE GFD28GELCDS Arrived on site for the unit water filter tabs are broken. Customer has the filter housing. Replace the filter housing and the new water filter. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Ambrose Dr, Salado, TX 76571
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED8000DW4 Arrived onsite for customer complaint of dryer not working on casual settings. Tested unit and found relay would not open when causals selected. Removed and replaced control. Tested unit. Unit now work as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Bluebonnet Ln, Salado, TX 76571
Arthur B.

Arthur B.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived onsite for customer complaint of build in microwave making loud vibrating noises when in use. Confirmed noise uninstalled unit and removed top cover. Found metal plate securing transformer came loose. Tighten plate and properly secured. Reinstalled. Tested unit. No vibration noises occurred when in use. No other issues found.

Near Mill Creek Ct, Salado, TX 76571
Arthur B.

Arthur B.

REFRIGERATOR GE GFD28GELCDS Arrived onsite for customer complaint of french door refrigerator water filter not going in. Found tabs in filter broke. Removed and replaced filter housing. Found filter will not proper secure. Ordering filter and bypass to complete repair. R/S for Friday 2/15. All water connections were dry at time of service.; ordrng 1 RPWFE (refrigeration water) and 1 WR17X23645 (plug bypass rfid asm)

Near Ambrose Dr, Salado, TX 76571
Steve C.

Steve C.

WASHER MAYTAG MVWC6ESWW1 Arrived on site for the unit will not agitate. Tested the unit and found the coupling and agitator dogs checks good. Found the unit is spinning properly but when agitating it will not move.Found the unit has a defective transmission. Customer advised he’ll be getting a new unit and the customer only paid for the service fee. All water connection or dry at the time of service.

Near Ashley Ct, Salado, TX 76571
Steve C.

Steve C.

WASHER MAYTAG MVWC6ESWW1 Arrived on site for the unit will not agitate. Tested the unit and found the coupling and agitator dogs checks good. Found the unit is spinning properly but when agitating it will not move.Found the unit has a defective transmission. Customer advised he’ll be getting a new unit and the customer only paid for the service fee. All water connection or dry at the time of service.

Near Ashley Ct, Salado, TX 76571
Steve C.

Steve C.

OVEN KITCHENAID KOCE500ESS05 Arrived on site to replace the control panel and the Jack probe. Replaced both parts and tested unit. Unit works properly and job complete.

Near Mission Trail, Salado, TX 76571
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KBSD608ESS01 KBSD608ESS01 Arrived to inspect no ice dispensed. I found the ice dispenser door would not move in any direction and there was a large amount of ice within the door chute and in the lower ice bin assembly. I removed and replaced the control and normal operation of the ice door resumed. The customer will defrost the unit and then remove and replace the ice storage bin. I advised the customer in placing towels to catch water from the ice melting from within the bin. No leaks observed during service.

Near Royal St, Salado, TX 76571