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for Round Rock, TX
LG Dryer Repair - Rollers causing thumping noise
DougG - Round Rock, TX
Paul did a great job - explained everything he was going to need to do before he started the work and afterwards left with the dryer running like new - he accomplished the job in good time and we were very pleased.
David - Round Rock, TX
Mary - Round Rock, TX
Andrew - Round Rock, TX
They really didn’t do anything, one of them said it must have been a Roach in the fan that must have been blown out because it wasn’t making any noise any longer. Also it’s under warranty.
Brian - Round Rock, TX
Gentlemen were professional and fixed everything. Great service
Very friendly people great service
Santa - Round Rock, TX
Fully recommend those people
Stacy - Round Rock, TX
Appliance Repair technicians are so nice and helpful! I love Appliance Repair!
Prompt and friendly
Christina - Round Rock, TX
Early and Efficient
Marjorie - Round Rock, TX
Appliance Express took it upon themselves to contact me and let me know that they had an earlier opening than my scheduled appointment. The technician was very professional and did a great job. I greatly appreciated having my dishwasher fixed earlier than expected.
explained things well
Jacqueline - Round Rock, TX
Easy to talk with and gave us helpful tips on the future care of our ice maker which we really appreciated
Drew - Round Rock, TX
Great All Around
Cody - Round Rock, TX
Great customer service!
Stephen - Round Rock, TX
Johnathan did an excellent job checking out our new oven. He is very knowledgable and gave us some great tips when using the oven. I would definitely recommend them for any appliance services.
Linda - Round Rock, TX
Very good. Al got right to work and solved the problem.
Kathy - Round Rock, TX
From the initial scheduling of the appointment until we received the invoice for the completed work, the entire process was professional, efficient and reliable. We will continue to use Appliance Express for our appliance needs.
Dustin - Round Rock, TX
Really nice repairmen.
Rita - Round Rock, TX
Mr. Al Rhoden quickly diagnosed and fixed our refrigerator issue! Al was very personable, professional and knowledgeable.
Refrigerator Control Panel Repair
Mark - Round Rock, TX
Appliance Express guys did a great job. Fixed the problem by replacing the faulty control panel and explained what they were doing clearly. Finished in less than 20 minutes. Great job.
Very good service!
Ivan - Round Rock, TX
Very quick and professional service.
Prompt and knowledgable
Elvena - Round Rock, TX
Stephen - Round Rock, TX
George - Round Rock, TX
Dona and John were courteous and professional. They checked our stove and answered all our questions.
On time and professional
Anthony - Round Rock, TX
Mary - Round Rock, TX
Excellent service. Very knowledgeable, and friendly servicer. Hope I don't need service again on this new dishwasher, but if I do, please send Lou!
Mike - Round Rock, TX
DISHWASHER KITCHENAID KDFE104HPS0 Arrived to inspect dishwasher drain issues.Confirmed the complaint and attempted service test mode and unit.Unit never drained.Customer said the garbage disposal was installed at the same time as the dishwasher.I discovered the knockout was still inside the disposal not allowing dishwasher to drain.I corrected the issue and unit now operates as designed.All water lines were dry at the time of service.Job complete
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Arrived on site customer complaint was that icemaker would sometimes dispense ice automatically ice is just getting stuck in the shoot call customer told her to hold her cup there until the rest of the ice comes out of the shoot all lines are dry
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to replace main control and cover for refrigerator. Replaced control and found no damage to cover at this time. Cover is not needed and repair is complete. No leaks were found at time of service.
MICROWAVE GE PEB7226SF2SS "Arrived to install previously ordered parts.Tested unit that was down on the floor in dining room and unit still har internal light on, counted down but never heated.Unit will need switches to complete the repair.; ordrng 1 CNOTE (NO AR)"
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived on site to diagnose a refrigerator that is not cooling. Found oil from refrigerant all over right side of compressor compartment. Oil is also covering several lines indicating possible multiple leaks. Compressor will need to be replaced along with lines around compressor area re-welded. Office will need to set return appointment for two hour job.; ordrng 1 CNOTES (2 HOUR JOB) and 1 SF8404 (STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived to install previously ordered parts.Disassembled old dishwasher, removed all required parts.Reassembled onto new tub and reinstalled the unit.Unit now operates as designed.All water lines were dry at the time of service.Job complete"
WASHER WHIRLPOOL WTW7500GC0 Arrived on site to diagnose a washer that is making unusual noise. Found failed gearcase bearing. Replaced gearcase and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
DRYER LG DLE5977W "Arrived onsite for the dryer making a thumping noise. I found one of the roller defective causing the noise. I explained to the customer that since the unit had to be completely disassembled and due to the age of the unit that I recommended replacing all 4 rollers, the idler, and the belt. I replaced the rollers, idler, and the belt. I tested the unit and found it working as designed and sounding normal. Call complete."
WASHER MAYTAG MVWX655DW0 Arrived to inspect wash plate issues.Removed and replaced the wash plate hub and screw.Calibrated the unit and unit began operating as designed.Job complete
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site customer complaint was unit would not heat put in test mode rent unit everything seem to work great no error codes in the system heating element was hot and pulling 8a to 12a all lines are dry
MICROWAVE KITCHENAID KOCE500ESS08 "arrived on site to inspect microwave/oven combo error codes. Upon further inspection, I placed the unit in diagnostics showing error code F1E5-inverter board. I removed the unit from the wall and inspected the connections as described in tech sheet. I found that the outside of the wave guide was damaged. I removed the magnetron and found it damaged. I took photos of the magnetron and wave guide and advised the customer that I would have to contact our Techline . I reassembled the unit and placed it back in its space. Job completed."
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer taking too long to dry clothes. Tested unit and found clogged venting on roof. Advised to have venting cleaned out for proper ventilation. Customer agreed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
REFRIGERATOR LG LFX21976ST02 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the compressor and charged the unit with 4.96 oz’s of R134A. I updated the main control with the new software. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
WASHER WHIRLPOOL WFW6620HW0
DISHWASHER WHIRLPOOL MDB8969SDM0 Arrived onsite for the dishwasher that will not start. I found the start selection defective on the control panel. The panel needs to be replaced. I replace the control panel and tested the unit. The unit is working as designed. Call complete.
WASHER MAYTAG MVWB835DW3 Arrived onsite for the washer not powering on. I found 5VDC to the control panel but no response from the panel. The panel needs to be replaced.. I replaced the console and tested the unit. The unit is working as designed. Call complete.
OVEN WHIRLPOOL WOSA2EC0HZ01 Arrived onsite for the oven that only has partial display. Mr stated that when this happens the unit has squiggly lines across the screen. I found out from the customer that the unit was not connected to WiFi. I explained to the customer that we needed to get the unit connected to WiFi because this is one of the issues that can happen if it’s not connected. We called the WiFi support team and connected the unit. I explained to Mr to give the unit 30 days to get all of the updates downloaded and the issue should be resolved. Call complete.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher that is not cycling. Found wash pump failed. Replaced pump and tested unit. Found all is working properly at this time. No leaks were found at time of service.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived onsite for the refrigerator with a light not working. I found the FC light switch stuck from ice again. I found no ice or moisture in the FC so it’s moisture build up in the switch causing the actuator to freeze up. I replaced the switch and light is working as designed. Call complete.
DRYER MAYTAG MEDB765FW0 Arrived on site to diagnose a dryer that is making thumping noises. Tested unit and found no mechanical failures at this time. Advised homeowner noise is coming from drum seam passing across rollers and his normal functionality for unit. No repairs are needed and all is working properly at this time.
WASHER LG WM3570HVA "arrived on site to inspect washer off balance. Upon further inspection, the customer advised that they had the outlet checked and found that the unit cord is bad and have to hold it in a certain position for the unit to operate. I was able to use my tool bag to position the cord to test the unit. While in spin mode, I could hear something knocking inside the unit. I removed the front panel and found that the right two counterweight bolts were not secured/mounted properly. I removed all four bolts and the counterweight and reinstalled it correctly and bolted it down. Retested the unit and it operated as designed. I advised the customer that the power cord needed to be replaced as it’s a safety issue/fire hazard and can short out at any time. Customer advised they would purchase a new cord and install it themselves. No water leaks observed during service, job completed."
MICROWAVE KITCHENAID KMHS120ESS8 Arrived onsite for the microwave that was making noise. Mr stated the noise was coming from the fan when it was in use but it stopped and sounds normal now. I tested the fan and it is functioning as designed. I suspect something came down the vent pipe and it blew itself out. The unit is working as designed. Call complete.
WASHER MAYTAG MVWX655DW0 Arrived to inspect unit not agitating.Confirmed the wash plate was loose and not allowing proper agitating.Tighten the screw and tested the unit and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
DRYER MAYTAG MEDB835DW3 Arrived onsite for the dryer that is noisy. I found the noise coming from the blower housing. I tried adjusting the housing and could get the noise to stop for a while but then it would move from heat and start making the noise again. Need to replace the blower housing and the wheel. Ordering W11246350 HOUSING and marking the prescreened wheel as UORV and 1 W11246350 (HOUSING)
RANGE WHIRLPOOL WGE745C0FS01 Arrived to inspect dented cooktop.Confirmed the complaint and removed and replaced it.Photographed it Job complete
RANGE KITCHENAID KFGD500ESS04 Arrived onsite for the range with burner issues. Mr stated the cooktop works great but the ovens cook unevenly. I found the top oven getting way too hot and calibrated it. I found the lower oven burner flame spreader not mounted to the burner correctly and leaning down hill to the left causing the heat from the burner to mainly go out the right side of the spreader and get the right side of the oven hotter when the burner was on. I corrected the flame spreader and the oven works as designed. Call complete.
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to check gas range for yellow flames. Tested all burners and all flames are nice and blue and flame heights are proper. Inspected burners and burner caps and then re-tested unit with all burners on at the same time for several minutes. All burners stay consistent with only a small amount of yellow tips periodically. Informed customer that yellowing is caused by air gas mixture or additives in the gas supply. Customer said they have used a humidifier over the past few weeks and that is when they have noticed more yellowing. Informed that the humidifier changes the moisture content in the air and Therefore changes the air gas mixture. Instructed on cleaning tips long term for the burners. All functions check at this time job complete
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for no light operation. Removed and replaced failed lightbulb. All operations are now normal.
DRYER WHIRLPOOL WED8500DC4 Arrived on site for unit leaking water during steam cycles. Tested unit to find that the water was shooting straight at the door. Found that the inlet water nozzle was restricted and causing a solid straight stream instead of a mist. This was causing water to be shot straight at the door and then leaked on the floor. Cleaned nozzle and unit now puts out a nice mist and it is not leaking anymore. Venting is clean.
REFRIGERATOR LG LFX31925ST/04 "Arrived onsite for the refrigerator with neither compartment cooling and making a loud motor noise. I found the compressor a little noisy, only pulling .95 amps, and not pumping refrigerant at all. The FF evaporator was not cool at all. Both the high side and low side lines at the compressor were the same temp. I suspect a leak at the FF evaporator. The compressor has a 10 year warranty. Call complete."
REFRIGERATOR MAYTAG WRT318FMDW00 "Arrived onsite to install new compressor,evaporator and dye drier to top mount refrigerator from prior tech’s diagnosis. Removed compressor and evaporator. Installed new replacements using braising methods. Vacuumed unit down and charged unit with 4.6oz of R134a refrigerant. Reassembled and observed frost pattern. Good frost pattern and air flow. Advised customer to allow 24hrs for temperatures to settle. No other issues found. All water connections were dry at time of services."
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived onsite for customer complaint of dishwasher leaking from underneath. Removed toe plate and found water leaking from heater bracket on tub. Rust had made hole on tub causing leaking. Unit will need tub replacement to complete repair. OF to R/S once authorization is given. ; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10681506 (tub-dishwr)
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite for the refrigerator with a no ice condition. I found the ice maker working as designed. The issue is it’s not dispensing ice due to the auger shaft missing. Mr stated the doors are popping open also. I found the hinge closure bushings missing so the doors are not self closing. I replaced the door UI that was damaged when replacing the doors and I left the nameplate with the customer per mr’s request. The door bushings & auger shaft need to be replaced. Ordering 2EA W11223833 HING-BUSHG & W11228132 SHAFT. ; ordrng 2 W11223833 (HING-BUSHG)s and 1 W11228132 (SHAFT)
DISHWASHER WHIRLPOOL KDTE204DSS0 Dropped off the retainer to the customer.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite for the refrigerator that has not made any ice since the previous repair. I found the FC temp at 29 degrees still because the coil was still completely frosted up and there was no air flow. I defrosted the coil and explained to the customer that the unit is dropping temp rapidly and is working as designed. I explained to ms that she should have ice in the morning and if not to call the office. Call complete.