Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Round Rock, TX
Exceptional Customer Service
Natalie - Round Rock, TX
Tyler was fast, courteous and proactive. He arranged a follow up appointment because of my appliance's situation needing additional support post-replacement.
Judy - Round Rock, TX
my service tech was very knowledgable
Rudy - Round Rock, TX
Melody - Round Rock, TX
Tyler fixed knew the problem and fixed our oven right away. He was friendly and quick. He even came on Labor Day to help schedule the job. Thanks!
Andrea - Round Rock, TX
I appreciate the availability of appointments. This technicians are professional and friendly. Great customer service!
Framnes - Round Rock, TX
Lou did a great job analyzing my dish washer issues and making sure that I was able to keep it running well in the future. I definitely feel comfortable calling again or recommending his service to others.
Suresh - Round Rock, TX
Listens to the problem and explains the resolution steps.
George - Round Rock, TX
Tyler was very professional
Melody - Round Rock, TX
The oven is working again. And I appreciated that a technician came on Labor day so that I didn't have to take off work to meet him.
Microwave Door Replacement
Cathy - Round Rock, TX
Tyler did a fantastic job again! We are very pleased with Appliance Express customer service. Very timely.
Service very timely
Mary - Round Rock, TX
They arrived close to 11 am which was great.
Debbie - Round Rock, TX
Stephen Foster - Round Rock, TX
Service man have a great personality work quickly with great results
Sallie - Round Rock, TX
Great service, very knowledgeable tech, friendly, on time. Very pleased with service and all interactions with the company.
Second Time Around
Lauremce - Round Rock, TX
This is the second time I've had this GE Microwave crap out. After the first one broke, I purchased a new one and I put an extended warranty on it. Needless to say this one died as well but I had the service plan. Your Tech (Tyler) was great! He is personable and very knowledgeable.
Liddy - Round Rock, TX
Awesome & Quick Service
Nigel - Round Rock, TX
Tyler was great and quite efficient at his job. Did not take too much time once he identied the issue and fixed it right away. He also was accommodating that I was a conf call, and did not seem bothered by it at all.
Billie - Round Rock, TX
Yvonne - Round Rock, TX
Lauren - Round Rock, TX
He was knowledgeable, polite and very professional! Highly recommend!
Greenall - Round Rock, TX
Thank you so much for responding quickly to our call and being able to repair the washer on the day you arrived. It was great that you had all the parts in stock with you.
Mohamed - Round Rock, TX
Jones - Round Rock, TX
Lou was very professional and helpful. He gave us great tips concerning use and care of the appliances.
Wonderfully fast and efficient. Very friendly and explained everything.
Nolan - Round Rock, TX
The technician was on time and took great care with my appliance , even putting a blanket on the floor when he had to take the door to the oven off. Even though it was a quick fix he took time to explain everything.
Great service/ friendly staff
Jack - Round Rock, TX
The problem was diagnosed and fixed in a timely manner. Very pleased with the service.
Whirlpool refrigerator model WRV986FDEM01. Ice continues to melt in ice container.
Maytag dryer model# MGDC215EW2. Dryer having oder and getting extremely hot.
Whirlpool washer model# WTW5000DW1. Not spinning and clothes are coming out wet.
arrived on site to inspect refrigerator door not sealing. Upon further inspection, I found that the left rc door mullion was not engaging due to the door sitting too low. I removed the left rc door and found that the bottom hinge was slightly bent downward. I adjusted the hinge so that it sat level and placed the door back and tested and the door and mullion close properly. Using the leveling legs, I leveled the unit so that the doors close properly as before, they remained open and had to be forcefully closed. Now they close without force. No water leaks observed during service, job completed.
arrived on site to inspect dishwasher not buying. Upon further inspection, I placed the unit in diagnostics and checked for error codes and error code 5/1 appeared. I cleared the code and continued with testing. At the end of testing, the unit operated as designed with no error codes. I took a cup of water and poured it on the heating element and it sizzled and steamed so I know it's operating. I recommended some cycles and ways to operate the unit in order to attempt to get the dishes dry. Customer is using appropriate detergent and rinse aid, as well. No water leaks observed during service, job completed.
Amana Dishwasher model# ADB1400AGS1. Not filling with water.
Customer instruct on dryer and range oven. Advised according to questions and concerns. All checks good.