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Local Reviews
for Round Rock, TX

Appliance Express Rated 4.9 out of 5 stars based on 248 customer reviews

Map of Round Rock, TX

Dishwasher under warrenty




Review of Appliance Express

excellent job, quick service, highly recommend


Map of Round Rock, TX

great service




Review of Appliance Express

Andy was thorough. He used tech line to get down to the real issue we were having instead of just throwing parts at the issue and hoping for the best. I really appreciate that.


Map of Round Rock, TX

Erlinda




Review of Appliance Express

Fast and friendly


Map of Round Rock, TX

Good service




Review of Appliance Express


Map of Round Rock, TX

Oven repair




Review of Appliance Express

Arthur was on time and very knowledgeable.


Map of Round Rock, TX

Courteous and quick!




Review of Appliance Express

Arthur called with earlier availability, which was awesome! He was thorough, practical and polite. My problem was an easy fix and he did a great job explaining things to me. Thanks!


Map of Round Rock, TX

Very Professional




Review of Appliance Express

Tyler was professional and personable.


Map of Round Rock, TX

Great Service!




Review of Appliance Express


Map of Round Rock, TX

Awesome service




Review of Appliance Express

Andy very professional thanks


Map of Round Rock, TX

Yacine




Review of Appliance Express

It was a pleasure meeting Lou. He is a awesome technician


Great Service




Review of Appliance Express

Lou was very knowledgeable, tested and corrected the problem quickly and efficiently.


Great Service




Review of Appliance Express


good work




Review of Appliance Express

good work


Ice maker




Review of Appliance Express

Most excellent service! Tyler was very courteous and professional. He was able to quickly diagnose and fix our ice maker.


Great Job




Review of Appliance Express

The second repair call was the charm. Tyler was very knowledgeable, explained everything fully, homed in on the problem right away and fixed it promptly. If we have any other problems we would specifically ask for him. Don't really know how to rate the cost/pricing of the service since this service call did not require a payment...so I guess in that sense it was 5 star.


On Time, Knew what he was doing, Pleasant Man, Dressed nicely




Review of Appliance Express

This person is a keeper. In my view, he represents your company very well. He was on time. There is absolutely nothing to say that is wrong with Mr. Bare. I especially like the way the appointment and follow through done by your company.


Great job!!!




Review of Appliance Express

Installer was polite, helpful and quick!


Good




Review of Appliance Express


James




Review of Appliance Express

Great job


First Attempt at Repair




Review of Appliance Express

We had a first service call to repair a KitchenAid dishwasher door that kept popping open during the beginning of a cycle, i.e., the latch did not hold. The repair worked initially, but a few days later the door kept opening during the cycle...the light on the door kept flashing and the cycle did not continue. We had to put a device under the door handle, held by a heavy object to keep the door closed so the cycle would complete. The repair did not work and we called to set up another appointment. The rest of the survey could not accurately be completed: - Service quality was initially fine but then it did not actually fix the problem - There was no charge for the service, but the service/repair did not work. How do you rate that? - The rate with respect to convenience is irrelevant because the repair did not fix the issue. Who cares about convenience since we were inconvenienced by having to set up another appointment for another repair call. We did not have to wait too long to get a second appointment, so that was a good thing.


Great service




Review of Appliance Express


Washer Repair




Review of Appliance Express

On time and very quickly done.


Committed




Review of Appliance Express

All the service techs were very polite and professional. However, it took four visits from four different techs to get my problem fixed. Despite the inconvenience of making multiple appointments I would definitely use Appliance Express again. I appreciate them keeping in contact with me throughout the process and for keeping their time commitments. My appliance is working great now.


Great experience




Review of Appliance Express

Tyler was very helpful, informative and fixed our appliances.


Lou is top-notch




Review of Appliance Express

I am sure everyone raves about Lou Soldan, so add me to the list. The man is top-notch. He was very informative, welcomed questions, very courteous and engaging. Lou is now our guy. We hope to be able to request him in the future.


Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site to install previous order parts to correct a no cool condition. When I arrived the customer pointed out behind noise level of the unit in the high temperatures of the unit. Diagnosed unit and found heavy frost buildup in freezer. This was causing a low airflow condition. The frost buildup indicated That a large amount of warm air has been allowed to enter into the freezer compartment to build the ice. The customer is going to defrost the unit to get rid of the frost which will allow proper airflow and quiet operation. All water connections were dry.

Near Pine Needle Ln, Round Rock, TX 78681
Andy  B.

Andy B.

REFRIGERATOR GE DSE25JMHKCES Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Blantyre Bend, Round Rock, TX 78664
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site for dishwasher door falling freely. Tested and inspected unit and found failed friction pads. Installed new pads and tested unit. All operations are normal. No water leaks present at time of service.

Near Centennial Loop, Round Rock, TX 78665
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED75HEFW1 Arrived on site for no operation. Found several open components. Replaced. Dryer now operate properly. Discuss venting with customer.

Near Co Rd 123, Round Rock, TX 78664
Andy  B.

Andy B.

DISHWASHER FRIGIDAIRE FDB750RCB0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near E Logan St, Round Rock, TX 78664
Steve C.

Steve C.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to replace the upper and lower spray arms and the sump and motor due to the unit Making a loud screeching noise. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Nottingham Hill Rd, Round Rock, TX 78664
Andy  B.

Andy B.

DISHWASHER FRIGIDAIRE FDB750RCB0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near E Logan St, Round Rock, TX 78664
Steve C.

Steve C.

WASHER WHIRLPOOL WFW9550WW00 Arrived on site for the unit has the error code F 21. Tested the unit and found the unit will not drain. Remove the drain catch and found a sock stuck. Also found the drain pump is defective. Replace the drain pump and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Columbus Loop, Round Rock, TX 78665
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDB8989SHZ "Arrived on site for unit basket hard to pull out and door seal coming off, was able to attach door seal and tested good, found bearing in tracks rough causing hard to pull and screech noises, replaced tracks and tested good, no leaks on site"

Near Broken Branch Dr, Round Rock, TX 78681
Clif L.

Clif L.

WASHER MAYTAG MVWB855DC3 Arrived on site to diagnose a washing machine that is not filling with water. Found valve assemblies failed causing failure. Replaced valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Cisco Valley Dr, Round Rock, TX 78664
Clif L.

Clif L.

REFRIGERATOR HOTPOINT HSM25GFTASA "Arrived on site to replace AC compressor for refrigerator. Tested unit prior to replacing compressor in found freezer at 0° and fresh food slightly above normal and no failures to sealed system at this time. Did note leaking icemaker, faulty freezer thermistor struggling fresh food air damper/thermistor assembly, failing condenser fan motor running slowly, and ice door not sealing properly causing condensation on the ice dispenser. All previously listed parts will need to be replaced to complete repairs. 1 WR17X11653 (door recess asm) and 1 WR30X10093 (icemaker asm) and 2 WR55X10025 (sensor,temp ff)s and 1 WR60X10215 (damper/thermister as) and 1 WR60X10220 (condensor FAN)"

Near Freemont St, Round Rock, TX 78681
Clif L.

Clif L.

WASHER GE GTW180SSJ0WW Arrived on site to diagnose the washing machine that is making unusual noise during spin. Tested unit and found suspension rods worn out causing unbalanced loads during spin cycle. All four suspension rods will need to be replaced to complete repairsordrng 4 WH16X10158 (rod & spring asm)s

Near Joe Dimaggio Blvd, Round Rock, TX 78665
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT541SZDB00 Arrived on site to diagnose a refrigerator that is condensating inside RC. Tested unit and found gapping of fresh food door seal in the top left corner. Reshaped seal using applied heat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Clearwater Trail, Round Rock, TX 78664
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUIX505ESS2 Arrived on site to diagnose an ice machine that is leaking. Found water line connected to water valve not fully connected from factory. Re-connected waterline properly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Spanish Oak Dr, Round Rock, TX 78681
Clif L.

Clif L.

WASHER MAYTAG MVWB835DW3 Arrived on site to diagnose a washing machine that is making abnormal noises during spin. Tested unit and found main bearing in gear case failed. Replaced gear case and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Marsh Harbour Cove, Round Rock, TX 78664
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID WRV986FDEM01 ran diag and found ice box fan not blowing, removed ice box and replaced fan and tested again and tested good. Found Rc and fc temps on poin t and both Evaporators clear of ice and clear drains. No leaks on site"

Near Urbano Bnd, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for unit leaking and freezing under deli drawer. Found pan bowed causing drain to freeze. Removed shelving and evap cover and replaced evap fan due to bimetallic being burnt looking, cleared remaining ice from drain and replaced pan, and tested good, no leaks on site"

Near Moriano Cove, Round Rock, TX 78665
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived onsite for the microwave with the cavity light not working. I found the cavity light bulb burned out. I replaced the light bulb and tested the unit. The unit is working as designed. Call complete.

Near Cross Hill Run, Round Rock, TX 78665
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for the dishwasher with a no heat no drying issue. I ran the diagnostics cycle and found an F7E1 stored error code. I erased the code. I found the heater not working with voltage to it. I found the heater open. I replaced the heater and tested the unit. The unit is working as designed. Call complete.

Near Desert Candle Dr, Round Rock, TX 78681
Wesley P.

Wesley P.

DRYER MAYTAG MEDB725BW0 Arrived onsite and installed door catch and repair kit to eliminate sound and repair dryer door function. All checks good.

Near Justin Leonard Dr, Round Rock, TX 78664
Tyler B.

Tyler B.

REFRIGERATOR FRIGIDAIRE LFSS2612TE "Arrived on site for hinge replacement, replaced both hinges and leveled doors and tested good, doors now hitting door switch to stop being. No leaks on site"

Near High Point Dr, Round Rock, TX 78664
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for the unit has frost and condensation in the freezer. Found the right slide will not close all the way. Replaced both slides and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Wandering Vine Trail, Round Rock, TX 78665
Lou S.

Lou S.

DISHWASHER GE GDF640HSM0SS

Near Walleye Way, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for unit deli control not working found full of water and corroded, wire torn, unit will need control and drawer door to complete, no leaks on site; ordrng 1 CNOTE (OFFICE RS ) and 1 W10815669 (dor-fip ss)"

Near Obsidian Ln, Round Rock, TX 78681
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for warm fresh food temperatures. Found that the unit was not defrosting in the fresh food section. Replaced controls that were improperly reading thermistor values. All operations are now normal, quiet, and all water connections are dry."

Near Oakview Dr, Round Rock, TX 78681
Steve C.

Steve C.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site for the unit is making noise. Tested the unit and found the noise is coming from the sump and motor. Also found the lower and spray arm are defective due to lower spray arm not spinning freely. Unit needs a new sump and motor and both spray arms. ; ordrng 1 W10803178 (arm-spray LOWER) and 1 WPW10605345 (arm-spray)

Near Nottingham Hill Rd, Round Rock, TX 78664
Tyler B.

Tyler B.

WASHER MAYTAG MVWC565FW1 "Arrived on site for unit not going past wash, found lid latch working properly, found that cold water valve was not fully opening, replaced valve and tested good, no leaks on site"

Near Abaco Harbour Ln, Round Rock, TX 78664
Steve C.

Steve C.

DRYER MAYTAG MEDB725BW0 "Arrived on site for the unit is making noise. Tested the unit and found the unit is making a squeaking noise coming from the pulley. Found the door intermittently will not close due to the door catch is defective. Found the unit will need a new blower pulley, repair kit, and door catch. Will also use the blower wheel on the next visit if needed.; 1 W10111905 (door catch) and 1 WP8544739 (pulley-mtr)"

Near Justin Leonard Dr, Round Rock, TX 78664
Steve C.

Steve C.

DRYER GE GTDP520ED0WW Arrived on site for the unit will not start. Customer advised that the unit will start but will stop mid cycle. Call GE and the advice that the vent is clogged and the unit is overheating due to not venting properly.

Near Salvador Ln, Round Rock, TX 78665
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for washer errors in operations. Tested and inspected unit and found failed control and pressure switch. Removed failed parts and replaced with new. Tested unit and all still found issues. Need to replace UI. Also found some possible issues with harness. Ordering parts,. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10919932 (HARNESS ) and 1 W11316252 (HARNESS ) and 1 W11318751 (HARNESS ) and 1 W11324037 (UI)"

Near Kenney Fort Crossing, Round Rock, TX 78665
Arthur B.

Arthur B.

WASHER LG WT1801HVA/01 Arrived onsite for customer complaint of top load washer not spinning clothes out. Tested unit and found unit has soap build up on bottom of tub. Advised possible too much soap is being used in unit. Cleaned out dispenser and flushed tub of soap. No other issues found.. All water connections were dry at time of service.

Near Cascada Lane, Round Rock, TX 78681
Andy  B.

Andy B.

DISHWASHER FRIGIDAIRE FDB750RCB0 Arrived on site to install previously diagnosed parts. Before installing parts tested unit. Found that unit would start running dry when tested in normal. Tested again on light and ran dry as well. Tested on heavy and unit ran dry. Tested on rinse and unit filled with water and ran normal.Made aware of issues and was instructed that the issue is actually with the timer not making proper contact and not sending properly voltage at proper times to motor and water valve. Ordering Timer. No water leaks present at time of service.; ordrng 1 154412901 (TIMER)

Near E Logan St, Round Rock, TX 78664
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived onsite to remove and replaced dispenser motor and impeller. Was able to remove motor with reciprocating saw. Removed motor and impeller. Installed new replacement. Reassembled and tested. Unit now dispenses ice as intended. All water connections were dry at time of service.

Near Avignon Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH31017HZ0 "Arrived onsite for tenant complaint of OTR microwave sparking and shorting out. Uninstalled unit and removed wrapper. Found diode had shorted out. Removed and replaced magnetron,capacitor and diode. Reassembled and reinstalled unit back above range. Tested unit with 1 cup of water @2mins. Water was boiling. No other issues found."

Near Arroyo Bluff Ln, Round Rock, TX 78681
Arthur B.

Arthur B.

OVEN WHIRLPOOL RBS305PVS00 "Arrived onsite for complaint of wall oven overheating and locking door. When arrived, found power was shut off. Powered on unit and tested. Found relay in main control no cycling.Removed and replaced control. Reassembled, powered on unit. Preheated oven to 350F. Unit preheated as intended. No other issues found."

Near Cami Pth, Round Rock, TX 78665