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Local Reviews
for Round Rock, TX

Rated 4.9 out of 5 stars based on 203 customer reviews

Map of Round Rock, TX

Great Service




The young man, Tyler, who came to fix my dryer was friendly and knowledgeable. He worked quickly without making a mess, and compleated the job professionally.


Map of Round Rock, TX

Repeat Calls




Had 4 different men out four different times. Each time they fixed something on my microwave, something else went wrong. I don't think any of the men were incompetent, I think my microwave was just a lemon. After 4 repair calls, Whirlpool is giving me a new unit. I will find it difficult to answer the following questions. And I don't know what the costs were because they were covered by my warranty.


Map of Round Rock, TX

Kitchenaid refrigerator Service




Great service and care!!


Map of Round Rock, TX

Great service





Map of Round Rock, TX

Great service





Map of Round Rock, TX

Great Service




Paul came and knew exactly how to replace the part required. He was very friendly and was very professional.


Map of Round Rock, TX

Great Service





Map of Round Rock, TX

Great Service




Tyler was awesome. He did everything he could to make sure my washer was fixed.


Map of Round Rock, TX

Whirlpool Load and Go System




The issue was not resolved. Water continues to get into the soap dispenser. Soap dispenser issue identified at time of visit was not the problem. Cost is not applicable; still under warranty.


Map of Round Rock, TX

Great Service tech. Polite and came during time specified! He fixed the problem quickly!




See the previous answer!


Great service




Cost not applicable; under service plan warranty


So far so good




Dishwasher can drain completely now.


Knowledgeable technician fixed dishwasher





Good service. No cost, still in warranty.




The microwave fan would not keep running when Lou was here. He thought it was repaired, but after he left it started acting up again.


Excellent service!




Steve was awesome! Very professional and thorough, and took the time to explain what he was doing and why, as well as provide guidance on how to avoid a similar problem in the future.


Great experience




Technician was extremely helpful and even though the problem was the power to my home and not the dryer he offered some advice as to how to best utilize the new equipment


Excellent service





Great service





very good service




Lou was a very friendly person to work with.


Service




I was given this number by Lowe’s and called. The woman who answered was very nice, super helpful. Got a technician scheduled to come out here in two days, considering it was the holiday which I appreciated. The technician was very nice. Explained right away what the issue was and how to prevent it in the future. Promptly fixed our dryer. Very professional. My only critique would be the price. $100 just for the call and then another $140 to replace the fuse and labor, which took all of five to ten minutes. A little pricey but aside from that, great service.


Great Service





Not fixed yet




Problem has not been completely resolved. Will probably need a followup call.


Great Service




Lou did a very professional job - thank you!


Good tech & easy scheduling by friendly staff




Staff at Appliance Express scheduled tech for Wednesday (based on availability as seen over internet) but also let us know on Monday that tech is available if needed. Technician was to the point and exactly knew how to fix the issue and did not beat around the bush.


Tyler Rocks





Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on sote for unit not dispensing soap. Replaced dispenser and Testd good, no leaks on site"

Near Flora Vista Loop, Round Rock, TX 78681
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived on sote for unit display turning off, replaced control and control screen and Testd good. Closing doc in quick pic"

Near Leonardo Dr, Round Rock, TX 78665
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 37.61 for harness and 59.99 for remaining labor. Arrived on site and found unit harness corroded and preventing fan function. Replaced harness. Charged balance. All checks good. Unit is now operating as designed.

Near Cole Cove, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for complaints of unit hitting over 40* and ice melting. Upon arrival unit was at 37* and 4* ice bin was full. No iced up EVAP and compressor running, ran diag and had no failures or errors. Called TL. David did not have much info or any part recommendations. No leaks on sote advised cust to keep close eye on temps and call back if necessary"

Near Hilton Head Dr, Round Rock, TX 78664
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0AB04 Arrived on site for control replacement. R&R control and tested good

Near E Palm Valley Blvd, Round Rock, TX 78665
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDFE104DSS "Arrived on site for unit not washing , found unit not pumping, replaced pump and motor and tested good, no leaks on site"

Near Eagles Nest St, Round Rock, TX 78665
Tyler B.

Tyler B.

RANGE IKEA ISG650WS00 "Arrived on site for sensor replacement dia by prior tech. Replaced sensor and tested good. Also found both front burner orfice clogged not allowing gas to flow, cleared and tested good, no gas leaks on site"

Near Lerwick Ln, Round Rock, TX 78681
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for a stiff timer. Found timer faulty and replaced and Testd good.

Near Cameo Dr, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MFF2558VEM5 "Arrived on site for refrigerator not cooling. Inspected unit and found ice buildup on evaporator. Performed diagnostics mode and forced defrost cycle. Found no nit not defrosting. Tested defrost sensor in diagnostics mode and found opened or shorted. Will need to replace defrost sensor harness. Will return with control on hand if needed. Spoke with customer on defrosting unit 24 hours before service, had customer sign defrost waiver. Schedule return on Friday the 18th. ; ordrng 1 W11260592 (DEFROST SENSOR WITH HARNESS) and 1 WPW10503278 (CONTROL )"

Near River Crossing Trail, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for oven not heating correctly. Customer stated home inspector stated that when unit preheated it was 50° off. Performed temperature test on standard bake mode at 350°. Found average temperature at 355°. Spoke with customer on user guide. All tested good.

Near Vasquez Place, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DRYER AMANA NED4655EW1 Arrived on site for dryer not heater. Performed temperature test on time dry. Found not heat. Gained access to element element and found bad terminal connection at element. Repaired connector and tight connected to element. Found dryer vent majorly clogged (see SD-QuickPic). Performed temperature test with vent off and found temperatures within range. Customer needs to have vent cleaned. Advised customer not to use until vent has been cleared. All else checked good.

Near Louis Henna Blvd, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not draining. Inspected unit and found not mounted and water remaining in dishwasher. Removed water with shop vac. Gained access to pump, removed pump and found glass caught in pump housing. Inspected impeller, checked okay. Installed drain pump and tested unit, unit drained. Performed diagnostics mode, no error codes. Monitored test cycle and inspected insulation. Found no loop in drain line, added drain loop. All tested good, no water leaks present."

Near Hunters Lodge Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived back on site sue to rack stop clip falling off, found wasn't no fully attached, removed both spots and re attached and Testd good, no leaks no rack issue"

Near Hat Bender Loop, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for dishwasher control had burnt. Gained access to control and found control at voltage supply had burnt inspect wire harness and found minor burnt marks and would not need to be replaced. (DW170) . Assembled unit and left power off."

Near Green Tree Cove, Round Rock, TX 78665
Tyler B.

Tyler B.

WASHER MAYTAG MVWB855DC2 "Arrived on site for unit making clacking noise, replaced WASHPLATE and tested and unit still made noise. Removed and replaced GEARCASE and clutch. Re assembled and tested good. No noises no leaks on site"

Near Ridgemeadow Way, Round Rock, TX 78664
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostics and tested. The unit did not dispense water into the tub. I checked under the sink cabinet and found the water turned off. I turned the water on and tested again and the unit operated as designed. No water leaks observed during service, job completed. No one available to sign for the receipt."

Near Lorraine Cove, Round Rock, TX 78665
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher with a burning smell. Upon further inspection, before placing the unit in diagnostics, I checked inside the unit and found nothing testing on the element. I did find a large amount of detergent debris baked on the element and some food items on the drain filter area. I placed the unit in diagnostics and tested with no error codes present. The unit operated as designed. Using my multimeter, I verified Amps when the element came on. It was pulling between 8-9 amps. I removed the outer door panel to inspect the control and dispenser. All checked good. I advised the customer of my findings and made recommendations for detergent and rinse aid use and use and care for the unit..dishwasher magic to clean the unit. No water leaks observed during service, job completed."

Near Hat Bender Loop, Round Rock, TX 78664
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW4950HW0 "WTW4950HW0 Arrived to inspect no operation. I found the customer had unplugged the unit after it had not responded to any inputs. After plugging the unit back in, it appeared to be in working condition. I calibrated and tested the unit and there were no stored error codes. The unit passed service mode test and I centered the tub assembly within the chassis. No leaks observed during service."

Near E Old Settlers Blvd, Round Rock, TX 78665
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived back on site for control and ele replacement. R&R control and element and Testd good, no leaks on site"

Near Pathfinder Way, Round Rock, TX 78665
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF540CWBM00 "WRF540CWBM00 Arrived to inspect noise. I found the unit would hammer when dispensing. I discovered the filter was not fully engaged and after correcting, I tested multiple times and with the blockout as well and the unit worked as designed. No leaks observed during service. RF100 $99.99"

Near Oak Springs Cove, Round Rock, TX 78681
Paul R.

Paul R.

WASHER WHIRLPOOL WTW8000DW4 Arrived onsite for the washer giving an LF code. I found the hot water valve only letting a small amount of water in. I replaced the valve and tested the unit. The unit is working as designed. Call complete.

Near Mentone Dr, Round Rock, TX 78664
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Arrived on site and found unit fresh food Evap found fans operating frosted up. Advised customer that fan harness could be replaced. Advised customer that defrosting for a full 48 hours should restore functionality

Near Cole Cove, Round Rock, TX 78665
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave not starting and the light not coming on consistently when the door is opened. I found the primary interlock switch failing. I replaced the upper interlock and both switches. I tested the unit and it is working as designed. Call complete.

Near Pescia St, Round Rock, TX 78665
Paul R.

Paul R.

OVEN AMANA AGR5330BAS3 Arrived onsite for the range to replace the previous diagnosed parts. I replaced the ignitor and tested the unit. The unit is working as designed. Call complete.

Near Marino Cove, Round Rock, TX 78665
Jerry C.

Jerry C.

COOKTOP WHIRLPOOL WFC150M0EB3 "WFC150M0EB3 Arrived to inspect heating issue. I tested the unit and found it heated as the new type of exposed, multi part elements are designed. I advised the customer the newer style are two sections and it is normal for the inner to glow bright red and the outer to be cooler. All four elements had the same pattern. I advised the customer there is not a way to change the elements and it is normal for this model. Operational test good."

Near E Old Settlers Blvd, Round Rock, TX 78665
Jerry C.

Jerry C.

COOKTOP WHIRLPOOL WFC150M0EB3 "WFC150M0EB3 Arrived to inspect heating issue. I tested the unit and found it heated as the new type of exposed, multi part elements are designed. I advised the customer the newer style are two sections and it is normal for the inner to glow bright red and the outer to be cooler. All four elements had the same pattern. I advised the customer there is not a way to change the elements and it is normal for this model. Operational test good."

Near E Old Settlers Blvd, Round Rock, TX 78665
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. Using my multimeter, I checked the amp draw on the element and when it came on my amp reading was 8-9 Amps. I verified ohms to the element as well. I contacted Techline ad spoke to Adrian and advised of the situation and the recommendations I’ve made to the customer. Adrian provided file number #7723912855 and advised that I recommended the correct tips to help the unit dry (purging hot water, using rinse aid, heat dry). No water leaks observed during service, job completed."

Near Kolbo Drive, Round Rock, TX 78665
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW8540BW1 "Arrived on sote for outer tub, rotor and all 3 dispenser replacement. R&R all on over and tested good, no leaks on site."

Near Mayfield Dr, Round Rock, TX 78681
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the deli UI harness and tested the unit. The unit is working as designed. Call complete. Use Authorization # KI79XI7EPL1.

Near Santa Barbara Loop, Round Rock, TX 78665
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL DU840SWKT0 "Arrived on site for unit no cleaning well, found unit filling, washing and draining and drying, unit will need rinse aid cap, spray arms were build up, cleared out armies and tested good; ordrng 1 CNOTE (OFFICE RS) and 1 WP3378134 (cap)"

Near Valentine Dr, Round Rock, TX 78664
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for broken dispenser, replaced and Testd good, no leaks on sote"

Near Sunrise Rd, Round Rock, TX 78664
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived back on sote for control replacement due to unit turning off and on, replaced control and supplied start dev for safety. And Testd good. U it now cooling and staying running. No leaks on site"

Near S Crossing Dr, Round Rock, TX 78664
Jerry C.

Jerry C.

DISHWASHER KITCHENAID KUDS30IXWH4 "KUDS30IXWH4 Arrived for service. At the customer’s front door, I was informed he had requested the service cancelled if it was not verified an in warranty repair. I ran the model and s/n and the unit showed 2011 as the year of mfg. the customer did not want service and was upset the MFG still sent us wi5 the information provided. No access to unit."

Near Cloud Peak Ln, Round Rock, TX 78681
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "WRS588FIHV00 Arrived to inspect no ice. I found the ice maker would not find home position and I removed and replaced it. The issue was not resolved and further inspection revealed the yellow wire within the lower door harness was broken. I Contacted mfg, tech TJ. File #7723899337 and asked if a solder and heat shrink was authorized and they said on this unit it will require the door. Office to order door, black ss. No leaks observed during service. Office to contact the customer to arrange return service. I advised the customer it would take 6-10 weeks to arrive and I temporarily repaired the wire during the wait of the door. ; ordrng 1 LW11038917 (FC DOOR, BLK SS)"

Near Fern Bluff Ave, Round Rock, TX 78681
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site for complaints of unit not dispensing soap, found that water valve was stuck shut causing no fill, replaced valve and tested good, no leaks on site"

Near Windsor Rd, Round Rock, TX 78664