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Local Reviews
for Round Rock, TX

Rated 5.0 out of 5 stars based on 107 customer reviews

Map of Round Rock, TX

Exceptional Customer Service




Tyler was fast, courteous and proactive. He arranged a follow up appointment because of my appliance's situation needing additional support post-replacement.


Map of Round Rock, TX

Outstanding!!!




my service tech was very knowledgable


Map of Round Rock, TX

Good Job





Map of Round Rock, TX

Great service




Tyler fixed knew the problem and fixed our oven right away. He was friendly and quick. He even came on Labor Day to help schedule the job. Thanks!


Map of Round Rock, TX

Great experience!




I appreciate the availability of appointments. This technicians are professional and friendly. Great customer service!


Map of Round Rock, TX

Jeffrey




Lou did a great job analyzing my dish washer issues and making sure that I was able to keep it running well in the future. I definitely feel comfortable calling again or recommending his service to others.


Map of Round Rock, TX

Great Service




Listens to the problem and explains the resolution steps.


Map of Round Rock, TX

Great Service




Tyler was very professional


Map of Round Rock, TX

Great service




The oven is working again. And I appreciated that a technician came on Labor day so that I didn't have to take off work to meet him.


Map of Round Rock, TX

Microwave Door Replacement




Tyler did a fantastic job again! We are very pleased with Appliance Express customer service. Very timely.


Service very timely




They arrived close to 11 am which was great.


Great service





Great service




Service man have a great personality work quickly with great results


Sallie




Great service, very knowledgeable tech, friendly, on time. Very pleased with service and all interactions with the company.


Second Time Around




This is the second time I've had this GE Microwave crap out. After the first one broke, I purchased a new one and I put an extended warranty on it. Needless to say this one died as well but I had the service plan. Your Tech (Tyler) was great! He is personable and very knowledgeable.


Great service





Awesome & Quick Service




Tyler was great and quite efficient at his job. Did not take too much time once he identied the issue and fixed it right away. He also was accommodating that I was a conf call, and did not seem bothered by it at all.


Great




Excellent


Great Service





Excellent!




He was knowledgeable, polite and very professional! Highly recommend!


Washer Repair




Thank you so much for responding quickly to our call and being able to repair the washer on the day you arrived. It was great that you had all the parts in stock with you.


Courteous





Great Service




Lou was very professional and helpful. He gave us great tips concerning use and care of the appliances.


Wonderfully fast and efficient. Very friendly and explained everything.




The technician was on time and took great care with my appliance , even putting a blanket on the floor when he had to take the door to the oven off. Even though it was a quick fix he took time to explain everything.


Great service/ friendly staff




The problem was diagnosed and fixed in a timely manner. Very pleased with the service.


Tyler B.

Tyler B.

Near Hidalgo Loop, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model WRV986FDEM01. Ice continues to melt in ice container.

Near Centennial Loop, Round Rock, TX 78665
Tyler B.

Tyler B.

Near Bent Wood Pl, Round Rock, TX 78665
Tyler B.

Tyler B.

Near Spring Hollow Path, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

Maytag dryer model# MGDC215EW2. Dryer having oder and getting extremely hot.

Near Pine Forest Cir, Round Rock, TX 78665
Tyler B.

Tyler B.

Near Katherine Drive, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Cornerstone, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Rollingway Cove, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Sam Bass Rd, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Pebblestone Trail, Round Rock, TX 78665
Tyler B.

Tyler B.

Near Isabella Ln, Round Rock, TX 78665
Tyler B.

Tyler B.

Near Spring Hollow Path, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Park Oak Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Park Oak Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Park Oak Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Cleves St, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Foxfire Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Cloud Ct, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Lost Spring, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

Whirlpool washer model# WTW5000DW1. Not spinning and clothes are coming out wet.

Near White Indigo Trail, Round Rock, TX 78665
Tyler B.

Tyler B.

Near Westmeadow Trail, Round Rock, TX 78665
Lou S.

Lou S.

arrived on site to inspect refrigerator door not sealing. Upon further inspection, I found that the left rc door mullion was not engaging due to the door sitting too low. I removed the left rc door and found that the bottom hinge was slightly bent downward. I adjusted the hinge so that it sat level and placed the door back and tested and the door and mullion close properly. Using the leveling legs, I leveled the unit so that the doors close properly as before, they remained open and had to be forcefully closed. Now they close without force. No water leaks observed during service, job completed.

Near Park Oak Dr, Round Rock, TX 78681
Lou S.

Lou S.

arrived on site to inspect dishwasher not buying. Upon further inspection, I placed the unit in diagnostics and checked for error codes and error code 5/1 appeared. I cleared the code and continued with testing. At the end of testing, the unit operated as designed with no error codes. I took a cup of water and poured it on the heating element and it sizzled and steamed so I know it's operating. I recommended some cycles and ways to operate the unit in order to attempt to get the dishes dry. Customer is using appropriate detergent and rinse aid, as well. No water leaks observed during service, job completed.

Near Oakmeadows Cove, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

Amana Dishwasher model# ADB1400AGS1. Not filling with water.

Near Arezzo Dr, Round Rock, TX 78665
Wesley P.

Wesley P.

Customer instruct on dryer and range oven. Advised according to questions and concerns. All checks good.

Near De Coronado Trail, Round Rock, TX 78665
Tyler B.

Tyler B.

Near Desert Candle Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Teravista Club Dr, Round Rock, TX 78665
Tyler B.

Tyler B.

Near University Blvd, Round Rock, TX 78665
Tyler B.

Tyler B.

Near De Coronado Circle, Round Rock, TX 78665
Tyler B.

Tyler B.

Near Cleves St, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Novaro Place, Round Rock, TX 78665
Tyler B.

Tyler B.

Near Crestwood Ln, Round Rock, TX 78665
Tyler B.

Tyler B.

Near Teravista Club Dr, Round Rock, TX 78665
Tyler B.

Tyler B.

Near Belvedere Pl, Round Rock, TX 78665
Tyler B.

Tyler B.

Near Fairview Cove, Round Rock, TX 78665