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Local Reviews
for Round Rock, TX

Appliance Express Rated 4.8 out of 5 stars based on 431 customer reviews

Map of Round Rock, TX

Great customer service




Review of Appliance Express

Your technician was prompt, courteous and professional! He got the job done, answered all my questions and even played with my dog. I would highly recommend your company and would not hesitate to call again if needed!


Map of Round Rock, TX

Great work




Review of Appliance Express

On tome as promised


Map of Round Rock, TX

Dishwasher




Review of Appliance Express

Other than having to wait 2 1/2 to complete the repairs due to parts, everything went great.


Map of Round Rock, TX

Excellent service




Review of Appliance Express

Tech was punctual, provided detailed about the problem, and was safe.


Map of Round Rock, TX

Great service




Review of Appliance Express

Great service


Map of Round Rock, TX

Great Service




Review of Appliance Express

Very courteous, friendly and on time. We were likely the last call and was still very friendly and most importantly... listened to what we had to say.


Map of Round Rock, TX

Great Service




Review of Appliance Express

Kayman Came to fix my downdraft blower. Arrived on time, able to get it all fixed and gave a great explanation of what went wrong. All great


Map of Round Rock, TX

Whirlpool dispense




Review of Appliance Express

Tech was very thorough and professional had up up and running in no time, excellent service!


Map of Round Rock, TX

perfect




Review of Appliance Express

Appliance Express is very attentive and fixed my Whirlpool refrigerator the first time they showed up, no wait for ordering parts.


Map of Round Rock, TX

Terrible service




Review of Appliance Express

Horrible


Great Service




Review of Appliance Express

Arrived on time and professional.


Professional and on time!




Review of Appliance Express

Appliance Express has serviced our various appliances for many years. Every experience has been great! David was on time, polite and explained very clearly what the issue was with our refrigerator. Thank you!


Great, knowledgeable service




Review of Appliance Express

Diagnosed, explained, and provided suggested best practices to solve the reported problem. Shared personal experience related to the appliance which added to his credibility.


Polite, On Time & Washer Fixed!




Review of Appliance Express

The gentlemen that arrived to service our washing machine was careful to take precautions - using mask and foot coverings and at our request entering laundry room through the garage. He asked a few questions and ran diagnostics. Voiced what he thought the problem was and then showed me the part and explained the part failure. Washer works great and he tidied up so well I would never have known there had been any work done. Very pleased with the service provided by the repairman.


Philip




Review of Appliance Express

The service tech did I a great job! He was knowledgeable, prompt & professional. Thanks. The notification/service confirmation process needs work. I received multiple texts & calls, even after I responded.


Lysa




Review of Appliance Express


Great service




Review of Appliance Express

The technician efficiently completed the job.


Great Service, both times!




Review of Appliance Express

💯 Satisfied 😁


Great experience




Review of Appliance Express

The rep from Appliance Express was prompt, courteous and professional.


Great service, Issue remains.




Review of Appliance Express

Service tech was very quick to see the problem, and effect a solution. However, more is still going on.


Exceptional in Every Regard




Review of Appliance Express

On time. Courteous. Competent. Took appropriate COVID precautions. Totally pleasant experience! Lou is awesome and sets the standard for professionalism!


Good job




Review of Appliance Express


Issues Resolved




Review of Appliance Express


Great Service




Review of Appliance Express

David was great


Great service




Review of Appliance Express


Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL ART308FFDM06 Arrived onsite for a refrigerator to replace the evaporator coil. I did find a small amount of dye on the coil. The coil that was sent W10836706 was the incorrect coil. Ordering W11407409 EVAPORATOR. ; ordrng 1 W11407409 (EVAPORATOR )

Near Warner Ranch Dr, Round Rock, TX 78664
Al R.

Al R.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site and inspected middle burner on gas cooktop not operating properly.Consulted with SW who advised the unit will need more parts to complete the repair.Ordering suggested parts.Needs more workSome of needed parts are PSP.; ordrng 1 W10566296 (TUBING GAS) and 1 W10566297 (TUBING GAS) and 1 W10594397 (MANIFOLD ) and 1 W11217186 (ORFCE HOLDER)

Near Catalina Cv, Round Rock, TX 78665
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to replace previously ordered part for dishwasher. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Chandler Creek Blvd, Round Rock, TX 78665
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace previously ordered parts for refrigerator. Replaced user interface, main control, and filter switch. Found no change and switch operation through diagnostics. Verified broken red and white wire running through cavity. Contacted tech line and spoke with Bruce,

Near Phil Mickelson Ct, Round Rock, TX 78664
Al R.

Al R.

DRYER WHIRLPOOL WED8500DC4 "Arrived on site and inspected dryer with no power.Confirmed the complaint and found the breaker outside the residence was Tripp’s half way.I turned it of, then back on and unit tested as designed.Job complete"

Near E Old Settlers Blvd, Round Rock, TX 78665
Tommy O.

Tommy O.

DRYER WHIRLPOOL WED5100HW1

Near Buckskin Dr, Round Rock, TX 78681
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and installed previously ordered replacement adjuster.Reassembled and unit tested as designed.Job complete

Near Arrowood Pl, Round Rock, TX 78665
Clif L.

Clif L.

DRYER WHIRLPOOL MED6230HW1 Arrived on site to diagnose a dryer that is not running auto cycles. Found loose connection in sensor harness. Rewired unit properly and tested unit. Found all is working properly at this time.

Near Bainbridge St, Round Rock, TX 78681
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8040DW4 Arrived on site to diagnose a washer that is making unusual noise. Found bearings in gear case failing. Replaced gearcase and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Fort Thomas Pl, Round Rock, TX 78664
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure on RC evaporator. This is due to communication failure between controls and thermistors. User interface, main control, and evaporator harness will need to be replaced to complete repairs. Office will need to have job authorized prior to return appointment.; ordrng 1 AUTHONEEDED (AUTHO NEEDED ) and 1 W11033168 (harns-wire)"

Near Silver Trail, Round Rock, TX 78664
Clif L.

Clif L.

DISHWASHER KITCHENAID MDB7749AWB2 Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found pump inlet screen clogged. Cleaned pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Buckley Ln, Round Rock, TX 78664
David  Z.

David Z.

REFRIGERATOR MAYTAG MFX2571XEM3 "Arrived on site to diagnose refrigerator with an ice sheet on bottom of FC. Found drain was not draining. Unit had some gunk in the duck bill. Removed duck bill and steamed ice, and removed blockage from drain. Retested and unit is draining as designed. C

Near Woodvista Pl, Round Rock, TX 78665
Paul R.

Paul R.

DRYER MAYTAG MEDX655DW1 Arrived onsite for a dryer not heating. Mr stated the dryer is heating but it takes multiple cycles to get the clothes dry. I found the flex vent hose crushed not allowing the dryer to vent. I straightened the hose out and tested the dryer. The dryer is working as designed. Call complete.

Near Turetella Dr, Round Rock, TX 78681
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to diagnose a dishwasher with a damaged panel. Found front panel scratched in several places. Replaced front panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Pauling Loop, Round Rock, TX 78665
Clif L.

Clif L.

WASHER AMANA NTW4516FW3 Arrived on site to diagnose a washing machine that is making unusual noise. Tested unit and found main pulley nut loose. Tightened not properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Zeus Cir, Round Rock, TX 78665
David  Z.

David Z.

DRYER MAYTAG MGDB835DW3 "Arrived on site to diagnose dryer that was drying inconsistently and several times having to run multiple cycles. Ran error codes and found codes F3E2 for open / shorted moisture sensor, and F4E3 restricted airflow. Found massive hole in vent hose. Moisture sensor testing bad per tech sheet. Customer will get a new vent hose before next visit, ordering electrodes and moisture sensor harness.; ordrng 1 W11161899 (wire) and 2 W11165163 (electrode)s"

Near Jerusalem Dr, Round Rock, TX 78664
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for a refrigerator leaking water. I found the icemaker water supply tube at the bottom of the FC door not properly seated in the quick disconnect fitting and there was brown masking tape on the end of the line. I removed the tape and seated the line in the fitting. I cycled the icemaker and all is working as designed. Call complete.

Near Chatelle Dr, Round Rock, TX 78681
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT780SAEM0 Arrived on site to diagnose a dishwasher that is not cleaning properly. Found weak circulation motor.

Near Faldo Ln, Round Rock, TX 78664
Paul R.

Paul R.

WASHER MAYTAG MVWC565FW2 "Arrived onsite for a washer that’s not draining, not getting the clothes clean and the detergent isn’t getting removed, and the water level doesn’t seam correct. I checked the washer for stored error codes and found none. I ran the auto diagnostics test finding the unit completing the cycle and working as designed. Ms stated the unit does not have a drain problem. I explained to the customer that the washer was working as designed. I went over loading and temperature selection on the newer machines. I advised the customer to use liquid detergent instead of powder detergent. I advised her to not use the normal cycle and use the other selections because they will use more water. I called techline and spoke with JK SR# 7728845945 and gave him my findings. JK documented all the findings. Call complete."

Near Dragon Dr, Round Rock, TX 78681
Clif L.

Clif L.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on site to diagnose a dryer that is not heating. Tested all parts and components and found no failures with dryer at this time, but dryer only receiving half power from wall outlet. Homeowner will need electrician to correct voltage issue to complete repairs."

Near Toscana Trace, Round Rock, TX 78665
Jimmy J.

Jimmy J.

RANGE AMANA AGR5330BAS3 Arrived on site for damaged range. Upon inspection found there was not any damage but just the gap between the range and UI. This area is just the gap where the oven vent protrudes from the top to allow heat to escape. Upon further inspection found the bottom oven assembly was bowed. Ordered new bottom oven assembly for installation next week. ; ordrng 1 W11098799 (bottm-oven)

Near Catania Loop, Round Rock, TX 78665
David S.

David S.

DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site for dishwasher no starting. I inspected the unit and work area. I found the UI unresponsive. I power cycled the unit and found the UI working again. I entered diagnostics and found fault code F5E1 door switch stuck open, F2E2 UI unresponsive. I gained access to the door latch and replaced with new. I ran the unit through a diagnostics cycle and the unit operated as designed. The unit will need a new control UI W10910626 to complete the repair, as the UI is intermittently failing. The part is showing to be an expart. The office will reschedule when we have an eta on the part. ; ordrng 1 W10910626 (panel-cntl)"

Near Cascada Lane, Round Rock, TX 78681
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for torn gasket. Replaced gasket with new gasket. Job complete.

Near E Mesa Park Dr, Round Rock, TX 78664
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace previously ordered parts for refrigerator. Replaced main control, user interface, and RC fan harness. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed

Near E Palm Valley Blvd, Round Rock, TX 78665
Clif L.

Clif L.

FREEZER WHIRLPOOL WRX986SIHV00 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found back paneling loose and vibrating with fan motor operation. Adjusted paneling and leveled refrigerator. Found all is functioning properly at this time. No leaks were found at time of service.

Near Shiraz Loop, Round Rock, TX 78665
David S.

David S.

WASHER WHIRLPOOL CAE2745FQ0 Arrived on site for washer lid not locking. I inspected the unit and work area. I found d the lid pried open and the lid latch permanently locked. I found good voltage from the control to the lid latch. The lid latch will need to be replaced to complete the repair.; ordrng 1 WPW10482836 (latch)

Near S Mays St, Round Rock, TX 78664
Clif L.

Clif L.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found loose wiring connection for circulation pump out of control. Rewired unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Southwestern Trail, Round Rock, TX 78664
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site to diagnose a refrigerator that is not dispensing water. Tested unit and found at time of install water line was kinked causing low flow through unit. Unkinked waterline and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Gabriel Mills Dr, Round Rock, TX 78664
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL ART308FFDM06 Arrived on site. Found complete no cool again and no refrigerant in the system. Replaced UV drier and vaccuumed system. It held vaccuum. Called tech line SR# 7728822477 and was advised to isolate the high/low sides. Isolated and did not see any obvious loss of vaccuum. Used fittings from KIT 6 PR. Will need to order fittings for the evaporator.

Near Warner Ranch Dr, Round Rock, TX 78664
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not cleaning dishes. Tested unit and found faulty pump in unit. Replaced pump and control and found no change in operation. Contacted tech line and spoke with Ed. After performing several checks in unit he determined pump was faulty. Re-ordering pump assembly and office to set a return appointment.File#7728828663; ordrng 1 W11025157 (pump&motor)

Near Chandler Creek Blvd, Round Rock, TX 78665
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to diagnose a refrigerator with a filter status light that will not reset. Found filter switch and controls not communicating properly. Main control, user interface, and filter switch will all need to be replaced at the same time to prevent communication issue. ; ordrng 1 W11330971 (UI) and 1 W11384469 (SWITCH) and 1 WPW10675033 (cntrl-elec)"

Near Phil Mickelson Ct, Round Rock, TX 78664
Clif L.

Clif L.

DOWNDRAFT JENN-AIR JXD7036YS0 Arrived on site to diagnose a vent that is not raising from cabinet. Found failed up/down switch. Replaced switch and tested unit. Found all is functioning properly at this time.

Near Court Del Rey, Round Rock, TX 78681
Clif L.

Clif L.

DISHWASHER AMANA ADB1500ADB3 "Arrived on site to replace previously ordered parts for dishwasher. Replaced rack wheels, pump, stop, and valve. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed."

Near Corsica Loop, Round Rock, TX 78665
Tommy O.

Tommy O.

DRYER WHIRLPOOL WED5100HW1 "Arrived onsite for dryer not spinning. Upon arrival checked voltage voltage tested good found belt damaged however, picked belt up from office. Returned and replaced belt. Tested unit all tested good Job completed."

Near Buckskin Dr, Round Rock, TX 78681
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to diagnose a microwave that is not heating. Tested unit and found capacitor and diode shorted. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near E Old Settlers Blvd, Round Rock, TX 78665