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Local Reviews
for Robinson, TX

Appliance Express Rated 4.9 out of 5 stars based on 13 customer reviews

Map of Robinson, TX

Great rep




Review of Appliance Express

Our service rep, Al, was top rate! He was well spoken, clean, very polite and knowledgeable about our issue with our fridge.


Map of Robinson, TX

Good service




Review of Appliance Express

Arthur was on time and courteous.


Map of Robinson, TX

Carol




Review of Appliance Express

Hoping the problem is now fixed. next few cycles will tell.


Map of Robinson, TX

Dryer




Review of Appliance Express

Technician was great and fix was simple.


Map of Robinson, TX

great service, day before holiday




Review of Appliance Express

We received prompt service and a time frame that was fulfilled plus a courtesy call 30 min out. Very nice tech. Saved their brochure will use them next time I need service on an appliance.


Map of Robinson, TX

Great




Review of Appliance Express


Map of Robinson, TX

Very helpful!




Review of Appliance Express


Map of Robinson, TX

Kenneth




Review of Appliance Express

Mike was prompt, efficient, courteous, and professional. I could not have expected more for the service we requested.


Map of Robinson, TX

Great Service Mike is awesome.




Review of Appliance Express

Mike was very professional and did an excellent repair on our refrigerator. He was knowledgeable and explained everything to us where could understand the situation.. Would highly recommend Appliance Express and especially Mike.


Map of Robinson, TX

Great Service




Review of Appliance Express

Mike did a great job explaining what he was doing and why he was doing it.


Mike did a great job




Review of Appliance Express

Thank you for being so prompt and pleasant


Great job




Review of Appliance Express


very nice man




Review of Appliance Express

nice man


Al R.

Al R.

DISHWASHER WHIRLPOOL MDB8959SFZ4 Arrived to inspect dishwasher rack issues. Confirmed the complaint and removed and replaced the left and right tracks.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.

Near Christina Dr, Robinson, TX 76706
Al R.

Al R.

WASHER MAYTAG MHW3505FW1 Arrived to inspect washer with F5E3 error. I removed and replaced the LATCH. Tested the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE

Near Berry Dr, Robinson, TX 76706
Al R.

Al R.

WASHER WHIRLPOOL WTW8040DW4 "Arrived to inspect washer tripping the GFCI breaker in the kitchen. Ran diagnostics on the washer and got F3E2 error code. I removed the water inlet hoses and discovered debris in the hoses. I cleared the debris and retested the unit and got NO error codes.I called whirlpool tech line and spoke with Rich, about the tripping issue. Rich advised the unit was somehow wired into the GFCI circuit and needed to be plugged into a properly grounded standard plug. (SR # 7724249151)Spoke with customer and INSTRUCTED her about the GFCI plug and advised her on a solution.Customer advised they just purchased the unit on 1/22/19."

Near Dogwood St, Robinson, TX 76706
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived to inspect refrigerator with temperature issues. I used my temperature gauge and confirmed the temperatures inside the unit were 37 and 0 degrees. The water was not dispensing so I disconnected the water line from the left door and unclogged the water line. I service tested the unit and unit tested as designed. Unit now dispenses water and customer was told to wait 24 hours for ice.Job complete

Near Pompano Park Dr, Robinson, TX 76706
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW3 Arrived onsite for customer complaint of top load washer leaving white residue on clothing when cycle completes. Confirmed issues on clothing. Removed and replaced control per SP W11042572. Reassembled and calibrated unit. Unit completed successfully. Advised customer on soap and loading tips. No other issues found. All water connections were dry at time of service.

Near Greenbriar Dr, Robinson, TX 76706
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived onsite to install new RF door to french door refrigerator from prior visit’s diagnosis. Removed and replaced door. Installed new door gasket as well. Reassembled. Door now sits well to cabinet. No other issues found. All water connections were dry at time of service.

Near Stallion Dr, Robinson, TX 76706
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW3 Arrived onsite for customer complaint of top load washer leaving white residue on clothing when cycle completes. Confirmed issues on clothing. Removed and replaced control per SP W11042572. Reassembled and calibrated unit. Unit completed successfully. Advised customer on soap and loading tips. No other issues found. All water connections were dry at time of service.

Near Greenbriar Dr, Robinson, TX 76706
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived onsite to install new RF door to french door refrigerator from prior visit’s diagnosis. Removed and replaced door. Installed new door gasket as well. Reassembled. Door now sits well to cabinet. No other issues found. All water connections were dry at time of service.

Near Stallion Dr, Robinson, TX 76706
Al R.

Al R.

WASHER MAYTAG MVWB880BW0 "Arrived to inspect washer with F51 error code. Service tested the unit and unit gave F51. Disassembled the tub and found several coins and a towel between the inner and outer tub. Removed the debris, reassembled and tested the unit and unit tested as designed. JOB COMPLETE"

Near Willard, Robinson, TX 76706
Steve C.

Steve C.

DRYER WHIRLPOOL WED4800XQ1 Arrived on site for the unit will not turn on. Tested the unit and found no continuity on the thermal fuse. Replaced the thermal fuse and tested the unit. Found the rollers on the unit is making a squeaking noise. Use the repair kit and install new rollers. Tested the unit and unit is working properly and advise customer to clean air vents every six months.

Near Dogwood St, Robinson, TX 76706
Steve C.

Steve C.

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for the unit is taking too long to heat. Tested the unit and found the broil will not turn on. Remove the back panel and found the wire connection to the broil is not connected. Secure the connection and assemble the unit. Unit is working properly and job complete.

Near Karen Dr, Robinson, TX 76706
Steve C.

Steve C.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for the unit is not drying the dishes. Tested the unit in diagnostics and receive error code 7-1 heater disabled. The heater is working properly. Reset the control and advise customer to turn the hot water first on the sink then turn the unit on. Unit works properly and all water connections were dry at the time of service.

Near Kristi St, Robinson, TX 76706
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW3 "Arrived onsite for customer complaint of top load washer not filling and getting “LF” error code. Ran diagnostics and found error code F8E1 (Long Fill) error. Removed and replaced water inlet valve. Reassembled and tested. U it now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."

Near Dayton Dr, Robinson, TX 76706
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Arrived onsite to install new FC door to french door refrigerator from prior tech’s diagnosis. Upon removal of door,found door that was ordered was incorrect color. Ordering correct color door and gasket. OF to R/S. Advised customer 6-8 weeks turn around. All water connections were dry at time of service.; ordrng 1 W11104481 (dor-fip (blk stainless)) and 1 WPW10436253 (gasket-fip blk )"

Near Stallion Dr, Robinson, TX 76706
Steve C.

Steve C.

COMPACTOR WHIRLPOOL GC900QPPB6 Arrived on site for the unit will not turn on. Tested the unit and found the start button is not working properly. Disassembled the control panel and family switch is out of place. Re adjusted the switch and assemble the unit. Tested the unit and unit is working properly.

Near Downsville Rd, Robinson, TX 76706
Steve C.

Steve C.

WASHER MAYTAG MVWB835DW3 Arrived on site for the unit goes off balance. Tested the unit and found in spin unit shakes a lot. Removed the top lid and gain access to the suspension. Found the suspension rod right front is not in place. Secured the suspension rod and assembled the unit. Unit works properly and all water connections were dry at the time of service

Near Dayton Dr, Robinson, TX 76706
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived on site for the unit has frost buildup in the freezer. Customer advised intermittently the unit will have frost buildup. Tess of the unit and found the freezer door at the bottom is warped and causing a air leak. Will need to order the freezer door black and advise customer it will take 6 to 8 weeks. All water connections were dry at the time of service. Unit is freezing and cooling properly. ; ordrng 1 W10862407 (dor-fip BLK)

Near Stallion Dr, Robinson, TX 76706
Arthur B.

Arthur B.

FREEZER WHIRLPOOL WZC3115DW00 "Arrived onsite to install dye drier and process stub to chest freezer from prior tech’s diagnosis. Removed drier. Installed new UV drier and process stub using braising methods. Vacuumed unit down to -25psi. Charged system with 4.8oz of R134a refrigerant. Powered up unit. Found inner liner started to freeze. Pressures are 2psi low side,120psi high side and holding. Did find signs of corrosion on OEM drier welds. No other issues found."

Near W Moonlight Dr, Robinson, TX 76706
Arthur B.

Arthur B.

FREEZER WHIRLPOOL WZC3115DW00 "Arrived onsite to install dye drier and process stub to chest freezer from prior tech’s diagnosis. Removed drier. Installed new UV drier and process stub using braising methods. Vacuumed unit down to -25psi. Charged system with 4.8oz of R134a refrigerant. Powered up unit. Found inner liner started to freeze. Pressures are 2psi low side,120psi high side and holding. Did find signs of corrosion on OEM drier welds. No other issues found."

Near W Moonlight Dr, Robinson, TX 76706
Steve C.

Steve C.

FREEZER WHIRLPOOL WZC3115DW0 Arrived on site for the unit is not freezing. Tested the unit and found the compressor is on and not freezing. The amp draw is 0.6 amps. Called Whirlpool SR # 7723332092 Kurt and advise to replace a uv drier and port and check for leaks. If no leak is found after repair to call Whirlpool again to advise no leak is present and it’s inside the cabinet for non repairable. Office will need to reschedule customer. Need two hours to complete the repair.; ordrng 1 CNOTE (2 HOURS ) and 1 TJ90SF8404 (ACCESS PORT ) and 1 WPW10143759 (dryer UV)

Near W Moonlight Dr, Robinson, TX 76706
Steve C.

Steve C.

WASHER WHIRLPOOL WFW85HEFC1 Arrived on site for the unit is leaking water. Found the bellow torn in the front bottom section. Replaced the bellow and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Andalusian Ln, Robinson, TX 76706
Steve C.

Steve C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for the unit is not catching lint. Tested the unit and found the air vent flap is partially open and no air venting. Advice customer to call a vent cleaning crew and to clean air vents every six months.

Near Massey Ln, Robinson, TX 76706
Steve C.

Steve C.

OVEN WHIRLPOOL WOD93EC0AS01 Arrived on site for the unit door will not close. Tested the unit and found the lower over door left side falls off. Disassembled the lower oven door and reset the hinges. Tested the unit and unit works properly. Quoted customer for the labor wo250 $169.99 plus tax. Customer paid in full.

Near Headrick Dr, Robinson, TX 76706
Arthur B.

Arthur B.

WRF989SDAM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling properly. Found RC evaporator is older style silver evaporator. Unit falls under S71233 rework. Removed compressor and evaporator using braising methods. Vacuumed system down to -25psi. Charged with 5.5oz of R134a refrigerant. Tested unit. Found good frost pattern and good air flow from newly installed evaporator. No other issues found. All water connections were dry at time of service.

Near Retoma Park, Robinson, TX 76706
Arthur B.

Arthur B.

GLD4200L00BB (Dishwasher) - Arrived onsite to install new drain pump and cap to dishwasher. Uninstalled dishwasher and removed drain pump assembly. Installed new replacement. Installed rinse aid cap. Reassembled. Tested unit. Unit now fills,washes drain and heats as intended. All water connections were dry at time of service.

Near Rio Bonito Dr, Robinson, TX 76706
Arthur B.

Arthur B.

WTW8000BW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer getting “LF” error code. Entered diagnostics and confirmed error code. Checked pressure hose and found resistance. Was able to clear pressure hose. Also found drain hose sagging in drain tube. Adjust drain tube. Filled unit and drain. Unit fills and drain and intended. Charged TL120 $129.99 plus taxes. All water connections were dry at time of service.

Near W Shamrock Dr, Robinson, TX 76706
Arthur B.

Arthur B.

RF368LXPB1 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range COOKTOP ON light stays illuminated. Removed back panel and found RF infinite switch faulty. P&L are as follows; WP3140400 (Infinite Switch) $40.85, CO380 $159.99 plus taxes. Removed and replaced RF infinite switch and reassembled. Indicator light now off and works as intended. No other issues found.

Near Turfway Park Dr, Robinson, TX 76706
Arthur B.

Arthur B.

ED5NHAXNB01 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator icemaker not producing ice. Found icemaker stripper continuously rotating. P&L are as follows; 2198597 (Icemaker) $130.94, RF360 $169.99 plus taxes. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Turfway Park Dr, Robinson, TX 76706
Arthur B.

Arthur B.

WRX988SIBB01 (French Door Refrigerator) - Arrived onsite to install new LH/RH brackets and gasket to FC door from prior tech’s diagnosis. Removed brackets and gaskets and installed new replacements. Used heat gun to shape gasket to cabinet. Door now seats well to cabinet. No other issues found. All water connections were dry at time of service.

Near Ivan Rd, Robinson, TX 76706
Mike G.

Mike G.

WED4815EW1, Arrived on site for unit will run but no heat and timer not working checked unit and fou d that the unit is not getting proper voltage from L1 to L2 no voltage from L1 to N getting 120v and from L2 to N getting 115v found that the it is an electrical issue customer will need an electrician to fix issue

Near Clydesdale Way, Robinson, TX 76706
Mike G.

Mike G.

WED4815EW1, Arrived on site for unit will run but no heat and timer not working checked unit and fou d that the unit is not getting proper voltage from L1 to L2 no voltage from L1 to N getting 120v and from L2 to N getting 115v found that the it is an electrical issue customer will need an electrician to fix issue

Near Clydesdale Way, Robinson, TX 76706
Arthur B.

Arthur B.

MVWX700XW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer making grinding noises when spinning. Hand spun basket and found bearing in gearcase warn out. Removed gearcase and installed new replacement with cam kit. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Hawkins, Robinson, TX 76706
Mike G.

Mike G.

Arrived on site for CLOTHING STUCK UNDER AGITATOR, checked unit and found that the agitator is warped removed clothing and replaced agitator and checked unit and unit checked fine at this time... , MVWB765FW0

Near Valley View Dr, Robinson, TX 76706
Mike G.

Mike G.

Arrived on site for CLOTHING STUCK UNDER AGITATOR, checked unit and found that the agitator is warped removed clothing and replaced agitator and checked unit and unit checked fine at this time... , MVWB765FW0

Near Valley View Dr, Robinson, TX 76706
Mike G.

Mike G.

WRF736SDAM11, Arrived on site to install new evap fan motor and blade and r&l pan stops checked unit after repair and unit is starting to cool and is not making noise at time of srv... checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Kim Ln, Robinson, TX 76706