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Local Reviews
for Robinson, TX

Appliance Express Rated 4.9 out of 5 stars based on 14 customer reviews

Map of Robinson, TX

very good service




Review of Appliance Express

Alvin was very nice and kind did a good job on replacing the door THANK YOU ALVIN


Map of Robinson, TX

Great rep




Review of Appliance Express

Our service rep, Al, was top rate! He was well spoken, clean, very polite and knowledgeable about our issue with our fridge.


Map of Robinson, TX

Good service




Review of Appliance Express

Arthur was on time and courteous.


Map of Robinson, TX

Carol




Review of Appliance Express

Hoping the problem is now fixed. next few cycles will tell.


Map of Robinson, TX

Dryer




Review of Appliance Express

Technician was great and fix was simple.


Map of Robinson, TX

great service, day before holiday




Review of Appliance Express

We received prompt service and a time frame that was fulfilled plus a courtesy call 30 min out. Very nice tech. Saved their brochure will use them next time I need service on an appliance.


Map of Robinson, TX

Great




Review of Appliance Express


Map of Robinson, TX

Very helpful!




Review of Appliance Express


Map of Robinson, TX

Kenneth




Review of Appliance Express

Mike was prompt, efficient, courteous, and professional. I could not have expected more for the service we requested.


Map of Robinson, TX

Great Service Mike is awesome.




Review of Appliance Express

Mike was very professional and did an excellent repair on our refrigerator. He was knowledgeable and explained everything to us where could understand the situation.. Would highly recommend Appliance Express and especially Mike.


Great Service




Review of Appliance Express

Mike did a great job explaining what he was doing and why he was doing it.


Mike did a great job




Review of Appliance Express

Thank you for being so prompt and pleasant


Great job




Review of Appliance Express


very nice man




Review of Appliance Express

nice man


David  Z.

David Z.

COOKTOP WHIRLPOOL G9CE3065XB01 Arrived on site took all cooktop glass out put the new one on put seal all around installed a new cooktop tested it everything worked great

Near W Moonlight Dr, Robinson, TX 76706
David  Z.

David Z.

DRYER MAYTAG MEDC215EW1 Arrived on site customer complaint was dryer wasn’t heating found the cut off was not good replace the part ran the unit everything else work great

Near Darden Dr, Robinson, TX 76706
David  Z.

David Z.

WASHER WHIRLPOOL WTW8000DW6 Arrived on site customer complaint was no water is going into the washing machine bad water valve replaced a part ran the unit in test mode everything went great all lines are dry customer was not at the house

Near Clydesdale Way, Robinson, TX 76706
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site customer complaint was fridge would not make ice call tech-support previous time when I was out there they told me to replace the UI interface replace the part ran the icemaker customers gonna call back in if they have anymore problems

Near Greig Dr, Robinson, TX 76706
Chase S.

Chase S.

WASHER WHIRLPOOL WTW8500DC5

Near N Cedar Ridge Cir, Robinson, TX 76706
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site customer complaint was icemaker was not working call tech-support they told me that I need to replace the UI BOARD because it’s not setting the proper power to the heater tube Also going to bring the door back out just in case; ordrng 1 W11130216 (cntrl-elec)

Near Greig Dr, Robinson, TX 76706
Chase S.

Chase S.

WASHER MAYTAG MVWB835DW4 Arrived on site found the lid was broken took your old lid off put the new lid on tested unit everything work great all lines are dry

Near N Andrews Dr, Robinson, TX 76706
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite for customer complaint of crease on dishwasher door panel. Confirmed issue. Removed and replaced panel. Customer satisfied with replacement. No other issues found. All water connections were dry at time of service.

Near N Old Robinson Rd, Robinson, TX 76706
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for customer complaint of dishwasher not moving water. Found sump n motor faulty. Removed and replaced sump n motor. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended.No other issues found. All water connections were dry at time of service."

Near S Strauss St, Robinson, TX 76706
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Arrived onsite for customer complaint of SxS refrigerator not making ice. Found fill tube frozen. Removed all ice from tubing and ran test to call for water. Advised customer to observe icemaker. If problem reoccurs, will need to reorder FC door. All water connections were dry at time of service."

Near Greig Dr, Robinson, TX 76706
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS321SDHV02 Arrived onsite for customer complaint of SxS refrigerator not dispensing ice. Found ice bin housing cracked. Removed and replaced ice bin. Reassembled and tested. Ice now dispenses as designed. No other issues found. All water connections were dry at time of service.

Near N Old Robinson Rd, Robinson, TX 76706
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for customer complaint of no filter near the damper area. Advised customer that is a air filter that is an optional part. This unit does not have an air filter. No other issues found. All water connections were dry at time of service.

Near Paso Fino St, Robinson, TX 76706
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for customer complaint of side-by-side refrigerator door handle falling off on fresh food door. Found hex screw missing from handle. Removed and replaced handle. Time handle to door. Door now opens and closes as designed. No other issues found. All water connections were dry at time of service.

Near Paso Fino St, Robinson, TX 76706
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived to install previously ordered parts.Removed and replaced the door and ice maker.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete

Near Greig Dr, Robinson, TX 76706
Al R.

Al R.

WASHER WHIRLPOOL WTW8040DW4 Arrived to inspect washer Long fill error.Confirmed the complaint.Removed and replaced the valve and latch.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE

Near Dogwood St, Robinson, TX 76706
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for customer complaint of dryer not heating properly and door not closing easy. Found catch bent. Removed and replaced catch. Reassembled and tested unit. Upon testing, found house venting blocked on roof with either tape or metal. Advised customer of findings. No other issues found. Dryer vent and lint trap clean of lint at time of service."

Near Paso Fino St, Robinson, TX 76706
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived to inspect side by side refrigerator not dispensing or making ice.Confirmed the complaint and removed the kick plate and observed and photographed the broken black and brown wires that provide power to the ICE MAKER were broken.Will order freezer door and return with the ice maker to complete the repair.NEEDS MORE WORK ; ordrng 1 LW11038922 (DOOR -FIP WHITE)

Near Greig Dr, Robinson, TX 76706
Al R.

Al R.

DISHWASHER WHIRLPOOL MDB8959SFZ4 Arrived to inspect dishwasher rack issues. Confirmed the complaint and removed and replaced the left and right tracks.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.

Near Christina Dr, Robinson, TX 76706
Al R.

Al R.

WASHER MAYTAG MHW3505FW1 Arrived to inspect washer with F5E3 error. I removed and replaced the LATCH. Tested the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE

Near Berry Dr, Robinson, TX 76706
Al R.

Al R.

WASHER WHIRLPOOL WTW8040DW4 "Arrived to inspect washer tripping the GFCI breaker in the kitchen. Ran diagnostics on the washer and got F3E2 error code. I removed the water inlet hoses and discovered debris in the hoses. I cleared the debris and retested the unit and got NO error codes.I called whirlpool tech line and spoke with Rich, about the tripping issue. Rich advised the unit was somehow wired into the GFCI circuit and needed to be plugged into a properly grounded standard plug. (SR # 7724249151)Spoke with customer and INSTRUCTED her about the GFCI plug and advised her on a solution.Customer advised they just purchased the unit on 1/22/19."

Near Dogwood St, Robinson, TX 76706
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived to inspect refrigerator with temperature issues. I used my temperature gauge and confirmed the temperatures inside the unit were 37 and 0 degrees. The water was not dispensing so I disconnected the water line from the left door and unclogged the water line. I service tested the unit and unit tested as designed. Unit now dispenses water and customer was told to wait 24 hours for ice.Job complete

Near Pompano Park Dr, Robinson, TX 76706
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW3 Arrived onsite for customer complaint of top load washer leaving white residue on clothing when cycle completes. Confirmed issues on clothing. Removed and replaced control per SP W11042572. Reassembled and calibrated unit. Unit completed successfully. Advised customer on soap and loading tips. No other issues found. All water connections were dry at time of service.

Near Greenbriar Dr, Robinson, TX 76706
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived onsite to install new RF door to french door refrigerator from prior visit’s diagnosis. Removed and replaced door. Installed new door gasket as well. Reassembled. Door now sits well to cabinet. No other issues found. All water connections were dry at time of service.

Near Stallion Dr, Robinson, TX 76706
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW3 Arrived onsite for customer complaint of top load washer leaving white residue on clothing when cycle completes. Confirmed issues on clothing. Removed and replaced control per SP W11042572. Reassembled and calibrated unit. Unit completed successfully. Advised customer on soap and loading tips. No other issues found. All water connections were dry at time of service.

Near Greenbriar Dr, Robinson, TX 76706
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived onsite to install new RF door to french door refrigerator from prior visit’s diagnosis. Removed and replaced door. Installed new door gasket as well. Reassembled. Door now sits well to cabinet. No other issues found. All water connections were dry at time of service.

Near Stallion Dr, Robinson, TX 76706
Al R.

Al R.

WASHER MAYTAG MVWB880BW0 "Arrived to inspect washer with F51 error code. Service tested the unit and unit gave F51. Disassembled the tub and found several coins and a towel between the inner and outer tub. Removed the debris, reassembled and tested the unit and unit tested as designed. JOB COMPLETE"

Near Willard, Robinson, TX 76706
Steve C.

Steve C.

DRYER WHIRLPOOL WED4800XQ1 Arrived on site for the unit will not turn on. Tested the unit and found no continuity on the thermal fuse. Replaced the thermal fuse and tested the unit. Found the rollers on the unit is making a squeaking noise. Use the repair kit and install new rollers. Tested the unit and unit is working properly and advise customer to clean air vents every six months.

Near Dogwood St, Robinson, TX 76706
Steve C.

Steve C.

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for the unit is taking too long to heat. Tested the unit and found the broil will not turn on. Remove the back panel and found the wire connection to the broil is not connected. Secure the connection and assemble the unit. Unit is working properly and job complete.

Near Karen Dr, Robinson, TX 76706
Steve C.

Steve C.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for the unit is not drying the dishes. Tested the unit in diagnostics and receive error code 7-1 heater disabled. The heater is working properly. Reset the control and advise customer to turn the hot water first on the sink then turn the unit on. Unit works properly and all water connections were dry at the time of service.

Near Kristi St, Robinson, TX 76706
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW3 "Arrived onsite for customer complaint of top load washer not filling and getting “LF” error code. Ran diagnostics and found error code F8E1 (Long Fill) error. Removed and replaced water inlet valve. Reassembled and tested. U it now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."

Near Dayton Dr, Robinson, TX 76706
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Arrived onsite to install new FC door to french door refrigerator from prior tech’s diagnosis. Upon removal of door,found door that was ordered was incorrect color. Ordering correct color door and gasket. OF to R/S. Advised customer 6-8 weeks turn around. All water connections were dry at time of service.; ordrng 1 W11104481 (dor-fip (blk stainless)) and 1 WPW10436253 (gasket-fip blk )"

Near Stallion Dr, Robinson, TX 76706
Steve C.

Steve C.

COMPACTOR WHIRLPOOL GC900QPPB6 Arrived on site for the unit will not turn on. Tested the unit and found the start button is not working properly. Disassembled the control panel and family switch is out of place. Re adjusted the switch and assemble the unit. Tested the unit and unit is working properly.

Near Downsville Rd, Robinson, TX 76706
Steve C.

Steve C.

WASHER MAYTAG MVWB835DW3 Arrived on site for the unit goes off balance. Tested the unit and found in spin unit shakes a lot. Removed the top lid and gain access to the suspension. Found the suspension rod right front is not in place. Secured the suspension rod and assembled the unit. Unit works properly and all water connections were dry at the time of service

Near Dayton Dr, Robinson, TX 76706
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived on site for the unit has frost buildup in the freezer. Customer advised intermittently the unit will have frost buildup. Tess of the unit and found the freezer door at the bottom is warped and causing a air leak. Will need to order the freezer door black and advise customer it will take 6 to 8 weeks. All water connections were dry at the time of service. Unit is freezing and cooling properly. ; ordrng 1 W10862407 (dor-fip BLK)

Near Stallion Dr, Robinson, TX 76706
Arthur B.

Arthur B.

FREEZER WHIRLPOOL WZC3115DW00 "Arrived onsite to install dye drier and process stub to chest freezer from prior tech’s diagnosis. Removed drier. Installed new UV drier and process stub using braising methods. Vacuumed unit down to -25psi. Charged system with 4.8oz of R134a refrigerant. Powered up unit. Found inner liner started to freeze. Pressures are 2psi low side,120psi high side and holding. Did find signs of corrosion on OEM drier welds. No other issues found."

Near W Moonlight Dr, Robinson, TX 76706