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Local Reviews
for Robinson, TX

Appliance Express Rated 4.9 out of 5 stars based on 16 customer reviews

Map of Robinson, TX

fixed the fridge!




Review of Appliance Express

Jonathan is a Very nice, respectful, knowledgeable young may who did what it took to fix our problem.


Map of Robinson, TX

Awesome technician!




Review of Appliance Express

Very professional technician. Very helpful, knowledgeable and fast!


Map of Robinson, TX

very good service




Review of Appliance Express

Alvin was very nice and kind did a good job on replacing the door THANK YOU ALVIN


Map of Robinson, TX

Great rep




Review of Appliance Express

Our service rep, Al, was top rate! He was well spoken, clean, very polite and knowledgeable about our issue with our fridge.


Map of Robinson, TX

Good service




Review of Appliance Express

Arthur was on time and courteous.


Map of Robinson, TX

Carol




Review of Appliance Express

Hoping the problem is now fixed. next few cycles will tell.


Map of Robinson, TX

Dryer




Review of Appliance Express

Technician was great and fix was simple.


Map of Robinson, TX

great service, day before holiday




Review of Appliance Express

We received prompt service and a time frame that was fulfilled plus a courtesy call 30 min out. Very nice tech. Saved their brochure will use them next time I need service on an appliance.


Map of Robinson, TX

Great




Review of Appliance Express


Map of Robinson, TX

Very helpful!




Review of Appliance Express


Kenneth




Review of Appliance Express

Mike was prompt, efficient, courteous, and professional. I could not have expected more for the service we requested.


Great Service Mike is awesome.




Review of Appliance Express

Mike was very professional and did an excellent repair on our refrigerator. He was knowledgeable and explained everything to us where could understand the situation.. Would highly recommend Appliance Express and especially Mike.


Great Service




Review of Appliance Express

Mike did a great job explaining what he was doing and why he was doing it.


Mike did a great job




Review of Appliance Express

Thank you for being so prompt and pleasant


Great job




Review of Appliance Express


very nice man




Review of Appliance Express

nice man


Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for a refrigerator that won’t make ice in the freezer section. Inspected unit and work area. Tested icemaker by trying to jump the icemaker. And it would not turn. Checked voltage at the icemaker and fun 0 V going to the unit started to remove icemaker and found the L one connection unclipped from the harness going to the icemaker. Plugged in L1 connection and tested unit. Unit began to harvest and fill with water. Unit is working as designed. Call complete.

Near Pompano Park Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for refrigerator that has water leaking around the icemaker. Inspected unit and work area. Customer advised that his ice bin broke yesterday and contacted Whirlpool about it. They advised they would make us aware of the parts needed. See photos. Customer said the icemaker hadn’t dropped ice from the icemaker over the past few days but it had happened several times. Checked icemaker and found the unit over filling. I asked the customer about water pressure in the home and he said the water pressure varies throughout the day. I advised to have him turn down his water pressure going to the unit to ensure he doesn’t overfill. Customer also asked about his ice door which didn’t seem to close. He advised he is getting frost build up in the ice chuteand his ice is melting and re-freezing as a clump (which caused his ice bin to break). Found ice door not closing fully. Ordering ice bin, ice door, and coupler,Sr and office will need to schedu

Near S Robinson Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFE714HLAS Arrived on site for oven that’s not heating properly. Inspected unit and work area. Tested unit and service diagnostics and found the baking element not turning on. Removed cover for baking element and found the element completely exploded on the back right corner. Spoke with JA and got confirmation on P/L concession. Replaced bake element and tested element in service diagnostics and unit is working as designed. Call complete.

Near Morse Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for refrigerator that’s not going to refrigerator section. Inspected the area. Tested temperatures and found the unit at 18 degrees in the freezer section and 60 degrees in the refrigerator compartment. I tested the evaporator fans and found the rc evaporator fan not running. Removed drawers and attempted to defrost the evaporator with my steamer but the steamer stopped working. Found the drip pan completely bowed in the center. I called Techline and spoke to Dustin SR# 7728169171. He had me run several tests and advised me over to service pointer W11092686E. He advised that with the drain pan was bowed to replace that and with the evaporator fan not running to replace that as well. Ordering parts and office will need to reschedule customer due to drip pan being out of stock. ; ordrng 1 212643 (sealer-gum) and 2 67006425 (screw)s and 1 W11087438 (motor-evap) and 2 W11456069 (TUBE CLAMPS)s and 1 W11457241 (DRIP PAN) and 2 WPW10339879 (

Near Pompano Park Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 "Regular site for washer that won’t fill with water. Inspected unit and work area. Placed in in-service diagnostics and found an F3 E2 ( inlet water temperature fault), F5 E2 (lid lock will not lock or unlock), and F6 E3 (ACU cannot hear UI) error codes. Tested unit in a manual Phil and found the hot water valve working but the cold water valve not working. Replaced water valve and tested unit. Unit is working as designed. Call complete."

Near Flat Creek Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED7300DW0 "Arrived on site to install previously diagnosed park. Inspected unit and work area. Remove front panel and check out drum. Went to remove dryer clip and found a bikini and several necklaces wrapped around the drive motor shaft prohibiting the motor to turn. Removed obstructions and tested unit. Unit turned, heater, and ventilated as designed. Call complete."

Near Mackintosh Ct, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW8540FW1 "Arrived on site for a washer that start throwing an F3E1 code. Inspected unit and work area. Placed unit in service diagnostics and did not find any stored area codes. Unit was still not turn off the drain pump or unlock the door. Removed pressure hose and blew through it to make sure there was no obstructions. Found no obstructions in drain hose. Unplugged pressure switch and unit still was draining and had a locked door. I called Techline and spoke to Dave SR# 7728065354. He had me run a few tests with the control and advised the control had a relay stuck open not allowing the unit to do anything else and advised to replace the control.Replaced control and tested unit. Unit is working as designed.

Near San Benito Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED7300DW0 "Arrived on site for dryer that won’t turn the basket or run a cycle. Inspected unit and work area. Placed unit in service diagnostics and found an F4 E4 (L2 line voltage error), F6 E2 (UI cannot year ACU), and F2 E1 (UI stuck key) error codes. Tested voltage to the unit and found proper voltage. Tested voltage at the terminal block and find proper voltage. Ran several tests on the motor circuit and voltage at the control and found everything within range. Removed front panel and try to turn drum by hand. Drum would not turn and motor could not be spun. Remove the back panel and checked blower wheel. Blower wheel was still intact and no obstructions. Tested continuity through the fuse, thermal cut off, heater, and high limit thermostat. Found fuse open. Ordering control, motor, blower wheel (in case it is seized onto the motor), and thermal fuse. Office will need authorization on repair and will need to contact customer for reschedule date.; ordrng 1 279827 (

Near Mackintosh Ct, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL MVWB835DC5 "Arrived on site for a washer that’s not spilling out clothes. Inspected unit and work area. Placed in in service diagnostics and found an F3 E1 (pressure system fault), F9 E1 (long drain), and F2 E1 (UI stuck key) error codes. Tested unit for an auto test and found the unit over filling with water. Placed unit in a drain and unit drained most of the water but stopped with a little water at the bottom. I ran the unit through a drain and spin and unit drained but kept running the drain pump. Removed pressure hose from control and unit stopped draining. Turned off unit and reapplied the drain hose. Placed unit in service diagnostics again and unit ran as designed. Had customer run a heavier load which she said caused her issues. Noticed the customer was using too much soap and oxi when running a heavy load. Unit began to oversud. Advised customer of use and care guide for unit and unit ran as designed. Call complete."

Near Kempner Park Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW8540FW1 Arrived on site for washer that is locked and wont stop draining. Inspected unit and work area. Placed unit in service diagnostics and found an F3 E1 (pressure system fault). Replaced pressure switch and tested unit. Unit is working as designed. Call complete.

Near San Benito Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW8540FW1 arrived on site for washer that was locked and continue to drain. Inspected unit and work area. Found unit would not unlock or go into an auto cycle to unlock the door. Placed in in service diagnostics and found F3 E1 (water level sensor error) and F8 E1 (low/no fill error codes). Unlatched the door lock by hand and grabbed picture of model and serial number.

Near San Benito Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Right on site for refrigerator that’s not calling the refrigerator section. Inspected unit and work area. Found evaporator cover completely frosted over and evaporator fan not running. Removed ice buildup and tested unit evaporator fan still would not come on. Replaced evaporator fan harness and reassembled unit. Tested unit and unit is working as designed.

Near Laurel Park Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced agitator and tested unit. Unit still made a clicking sound as it was agitating. Removed router and found oil leaking from the gear case. Replaced gearcase and tested unit. Unit is working as designed. Call complete.

Near Brint Ln, Robinson, TX 76706
Clif L.

Clif L.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site to replace parts for refrigerator. Upon arrival found unit working properly and temperature is correct. No further repairs are needed as main control fixed the issue. Unit was not hooked up to water at time of service.

Near Robinson, TX 76706
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS335SDHW01 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found failed icemaker thermostat. Replaced icemaker assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near James Wesley Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 "Arrived on site for washer that is making a clunking sound. Inspected unit and work area. Placed unit on service diagnostics and found an F3 E2 (inlet water fault), F0 E4 (spin limited by water temperature), and F2 E1 (UI stuck key) error codes. Placed unit in an auto cycle and heard the unit clerk as soon as it started going into an agitation. Removed agitator and found agitator completely stripped. Ordering agitator and will return.; ordrng 1 W11161960 (agitator)"

Near Brint Ln, Robinson, TX 76706
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG MFT2976AEB00 Arrived on site for refrigerator that’s not making ice. Inspected unit and work area. Found unit full of ice. Customer said that it must’ve happened in the last couple days but wanted me to check to make sure everything was working properly. Tested temperatures and found unit within range. Unit is working as designed. I called Techline and spoke to Kevin SR# 7727897235. Advise the unit is working as designed to make no further repairs. Call Complete.

Near S Cedar Ridge Cir, Robinson, TX 76706
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for refrigerator that is still having a defrost issue. Inspected unit and work area. Found evaporator coil’s frosted over. Arrived on site for refrigerator that is still having a defrost issue. Inspected unit and work area. Found evaporator coil’s frosted over. Ran the unit through diagnostics and was able to kick on the heater and defrost the unit. Tested thermistor and found it out of range. Replaced thermistor and called Techline and spoke to Joel SR# 7727841584. He asked what my reading was on the thermistor was showing the temperature was below what it really was, the control would think the thermistor was open. He advised that the thermistor replacement should fix the issue and to make no further repairs. Call complete."

Near Ivan Rd, Robinson, TX 76706
Jonathan M.

Jonathan M.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site for refrigerator that won’t come down to proper temperature. Inspected unit and work area. Tested temperature in RCand FC compartments. Diane refrigerator section sitting at 42°F and the freezer section sitting at 62°F. I removed the evaporator cover in the freezer and found no frost or frost pattern. Evaporator fan was running and I was able to get it to cool down the freezer and start to see a frost pattern on the top. However when the door switch became disengaged and I tried to close the door again and unit would not cool the freezer section. Please Tina and service diagnostics and found their masters reading accurate temperatures. I called Techline and spoke to Kevin SR# 7727842798. He had me run a few tests and advised to order sealed system parts because he thinks that there is either a bad compressor or a leak. Ordering sealed system parts and the office will need to research part for compressor due to it being out of stock and

Near Robinson, TX 76706
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG MFT2976AEB00 "Arrived on site for refrigerator that’s not making ice. Inspected unit and work area. Placing it in service diagnostics and tested the icebox fan, both refrigerator and freezer thermistors, the icebox thermistor and ran an ice harvest. Unit worked as design through all tests. Placed in an icemaker error codes and found an E5 (ice box thermistor issue). Placed temperature probe in ice box and found temperature at 22 degrees. Placed unit in icemaker heater and thermistor test and unit thought it was below harvesting temperature. Replaced icemaker and tested unit. Unit is working as designed. Call complete."

Near S Cedar Ridge Cir, Robinson, TX 76706
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived onsite for not cycling properly and some frost build up. Replaced control. In event of repeat failure return with bi metal and heater.

Near Ivan Rd, Robinson, TX 76706
Al R.

Al R.

WASHER MAYTAG MVWB865GW0 Arrived to inspect washer LF code.Confirmed the complaint and removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer Satisfied Job complete

Near Lux Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 "Arrived on site for a washer that is flashing an LS code. Inspected unit and work area. Place unit in service diagnostics and found an F3 E2 (inlet water temperature fault), F8 E1 (low/no water), F2 E1 (UI stuck button) error codes. Ran unit through a manual Phil test and found the hot water valve not drawing any water. Replaced housing and tested unit. Unit is working as designed. Advised customer to fix their draining system due to sealed drain. Call complete."

Near Stefka Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site for a washer that is giving an F3 to and not washing clothes properly. Inspected unit and work area. Placed unit in service diagnostics and found an F3 E2 (wash ntc open or shorted) error code. Tested ntc sensor from control and found it out of range. Replaced heater assembly with ntc sensor and tested unit. Unit is operating as designed. Call complete.

Near Dogwood St, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WET4027HW0 Arrived onsite for washing machine that won’t start. Inspected unit and work area. Customer had the unit in a empty cycle. Placed unit in a normal cycle and unit started to run. Placed unit in service diagnostics and found an F2 E1 (UI stuck button). Tested the unit in several cycles including rapid wash delicates and normal and unit is running as designed. Customer advised that she did not really know how to use this unit so I went over user care guide and gave her some tips on how to use the machine properly. Unit is working as designed. Call complete.

Near S Andrews Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Arrived on site for refrigerator that is leaking onto the floor. Inspected unit and work area. Found freezer compartment had ice buildup on the bottom leaking onto the floor. Removed evaporator cover and found drain hole in at evaporator pan clogged with ice. Removed ice build up under evaporator and unit still would not drain. Remove back cover and blew out drain pipe. Pipe was clogged with some sort of debris. Tested unit again and unit is working as designed. Call complete.

Near Willard, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WET4027HW0 Arrived onsite for washer that would not fill. Inspected unit and work area. Customer advised the unit would not fill. Place unit in service diagnostics and found no error codes. Ran unit through an auto test and unit worked as designed. Ran unit through a manual test on the valves and unit ran as designed. Went over user care guide and how to avoid this in the future. Call complete.

Near S Andrews Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE LFSS2312TP "Arrived on site for refrigerator that is making a loud noise. Inspected unit and work area. Customer advised that this refrigerator has been unplugged for about four days and unit was completely at room temperature. I tested the unit in service diagnostics testing the evaporator fan, condenser fan, air baffle, and compressor and was unable to replicate the issue. I advise the customer that I was unable to test for a defrost issue due to the unit not being cold enough for the bifrost metal to allow electricity to the heater. Customer advised this issue has been intermittent and she has no idea as to what’s causing the issue. I advised her that she may have a defrost issue but to call back if the issue returns and to leave the unit plugged in for at Least 48 hours in advance of a service so we can perform all necessary testing. Call complete."

Near Simons Ave, Robinson, TX 76706
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "I called tech line and spoke to Steve SR# 7727386880. He had me do several checks on the unit. He found the unit had bad connection with the pantry control. He advised me to replace the control first and if problems still persisted, to replace the harness. If control is only issue I replaced the control and tested the unit. The unit would still not dispense or light on the top. I advised him that we would need to proceed with the second repair. He agreed to proceed with repair. I replaced the deli harness and tested the unit. Unit began to dispense water, run water to the ice maker, and light on the top.Call complete."

Near Cooksey Ln, Robinson, TX 76706
Jonathan M.

Jonathan M.

DISHWASHER FRIGIDAIRE FGID2466QF6A "Arrived onsite for dishwasher that is showing a UO code and is not starting. Inspected unit and work area. Tested unit and found unit would not start. Placed unit in service diagnostics and found a UO code (vent open). I tested resistance from the control to the vent fan and found .36 K ohms but was unsure of . I called Electrolux Techline and spoke to John SR# 83451725. He advised to replace the vent and go from there.

Near N Cedar Ridge Cir, Robinson, TX 76706
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer that had a broken handle. Inspected unit and work area. Found handle broken at the bottom where it hooks onto the door. Replaced handle and unit is working as designed. Call completed.

Near Massey Ln, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replace valve and tested unit. Unit is now working as designed. Call complete.

Near Remington Park Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 "Arrived on site for washer that is leaking. Inspected unit and work area. Placed unit into diagnostic mode and found an F3 E2 (inlet water temperature fault), F0 E4 (spin limited by water temperature), and F8 E6 (water hazard- lid ion for more than 10 minutes after water in the tub) error codes. Tested unit in diagnostics mode and found the unit leaking water at the end of the cycle. Leak is small but was coming from the inlet valve. Tested water pressure from wall and water psi read 65 psi and dropped to 50 when under a load.; ordrng 1 W11165546 (valve)"

Near Remington Park Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher that is not heating. Inspected unit and work area. Placed unit into diagnostics mode and found an F7 E1 (no heat) code. Placed unit into service diagnostics auto test and after allowing the heater to come on for a minute, I poured water over heater and it sizzled and was heating. Advised customer this reset her control and heater relay and should operate as designed. Call complete."

Near S Strauss St, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL MVWB835DW4 "Arrived on site for washer that had a low flow error code on it. Inspected unit and work area. Placed in in the service diagnostics mode and found an F8 E1 (long/no fill) and F3 E2 (inlet water temperature fault) codes. Tested unit in service diagnostics auto test and found the water pressure weak into the unit. Replaced the water valve and tested unit, the unit worked as designed. Call complete."

Near W Tinsley Rd, Robinson, TX 76706