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for Riesel, TX
Sherrie - Riesel, TX
Friendly and timely schedule
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for refrigerator thats freezing items in the refrigerator section. Inspected unit and work area. Took freezer temperatures and unit was at 38°F in the refrigerator section. Customer advised that its only happened a few times but that their eggs and a jar of pickles has frozen. Upon inspection of the refrigerator compartment found unit almost there and several items against the back wall and in front of the damper door. Advise customer that with an empty refrigerator, things are more likely to freeze because the freezer air has nothing to cool and if items are against the back wall or in from of the air baffle, it will restrict airflow and cause those items and/or items next to them to freeze. Went over user care guide and unit is working as designed. Advised customer if they were going to have very little in the refrigerator, to turn the temperatures up so that it would be less likely to cause this issue. Call complete."
MICROWAVE FRIGIDAIRE FGMO205KFB Arrived on site to install previously diagnosed heart. Inspected unit and work area. Replaced noise filter and tested unit. Unit is working as designed. Call complete.
COOKTOP JENN-AIR CVE4370B "Arrived onsite and found unit module to work perfectly, the unit has 2 more shorted burners in the additional 2 burner modules. Ordering 2 more to repair. Autho required. Office to reschedule. ; ordrng 2 A122BA (module)s"
MICROWAVE FRIGIDAIRE FGMO205KFB Arrived on site for microwave that had no power. Inspected unit and work area. Found unit would not turn on. Remove the top panel and tested voltage found voltage not passing the noise filter. Tested capacitor and magnetron and found capacitor completely dead.; ordrng 1 5304492543 (filter)
COOKTOP JENN-AIR CVE4370B "Arrived on site for cooktop that is not heating. Inspected unit and work area. Tested unit and found metal cooktop burners wire harness singed and burned at terminal block for middle burner pan. Also found larger cooking element on top right burner broken and not heating. Unit will need wire harness, terminal block, and large heating element for full repair.. ; saved tckt"
DRYER AMANA NED4655EW1 "Arrived on site for dryer that won’t heal. Inspected unit and work area. Tested voltage at the wall and found it working 117 V from L1 to neutral and 118 from L2 to neutral. However, going from L1 to L2 while drying, power supply shows between under a volt to 18 volts and is bouncing around. Advised customer there is an issue with her electrical supply. Call complete."
DRYER AMANA NED4655EW1 Arrived on site for dryer that I was making a loud sound when in use. Inspected unit and work area. Tested unit in a timed dry cycle and found the unit making a rumbling sound as it turned. Inspected unit and found blower wheel broken and rubbing against housing. Replaced blower wheel and tested unit. Unit is working as designed. Call complete.