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for Red Rock, TX
Great Customer Service
Shelly - Red Rock, TX
Noah was very knowledgeable and quick with the repair!
Good dignosis of problem and excellent results.
Bette - Red Rock, TX
We had a new refrigerator that was not cooling properly. The repairman arrived at the anticipated tme, was able to properly diagnose the problem very quickly and finished the job in a short amount of time. We are very pleased with the performance of the machine and the excellent results we received.
Love the company and the technician’s knowledge and attitude
Debbie - Red Rock, TX
I have been greatly relieved about service from Appliance Express. No long waits for a person to speak with, contact via email and text and a human voice. Always friendly and expedient. The technician was knowledgeable and shared more info with me about any future appliance warranties.
Marsha - Red Rock, TX
The techs were AWESOME!!!
Joseph - Red Rock, TX
Joseph was outstanding! Very personable, great personality, great customer service, very knowledgeable. We were so happy with Joseph's service.
Joseph did a masterful job of addressing issues related to my refrigerator.
Scott - Red Rock, TX
Marsha - Red Rock, TX
He was professional, was friendly, and handled the issue quickly. 👍🏻👍🏻
Marie - Red Rock, TX
Did a great job and was prompt to the appointment
Joann - Red Rock, TX
DRYER GE GTD75ECSL0WS "Arrived on site to inspect dryer for not heating. Upon inspection found the air flow completely blocked, instructed customer to clear vents. Complete"
WASHER WHIRLPOOL WTW7000DW0 "Arrived on site to inspect washer for not agitating, upon inspection found the console not sending voltage, replaced control and all functions returned. Checked for oil and found no issues, debris was due to surrounding floor, all agitation was returned with no issues. Complete"
DRYER GE GTD75ECSL0WS Arrived onsite for the dryer making noise. Replaced the upper bearing duck and dryer tested good and noise is gone. Complete
WASHER WHIRLPOOL WTW7300DW1 "Arrived on site to inspect washer for not filling, upon inspection found the valves not opening, replaced housing and found no issues, checked for leaks, all functions returned. Complete"
DRYER GE GTD75ECSL0WS "Arrived onsite for the dryer making a noise during operation. During testing found that the drum is rubbing on the front door panel duck assembly causing the noise. Will need to replace drum, front door duck assembly. Ordering parts and office to schedule ; ordrng 1 WE01X26815 (Trap duck) and 1 WE03X23875 (Bearing top) and 1 WE21X23869 (Drum) and 1 WE01X26815 (Trap duck) and 1 Authorization (Authorization needed for repair)"
WASHER WHIRLPOOL WTE7000DW0 "Arrived on site to inspect washer for not cleaning clothes. Upon inspection found the control not sending voltage to motor, all other functions worked. Ordering control. Office to reschedule ; ordrng 1 W10681033 (CONTROL )"
WASHER WHIRLPOOL WTW7300DW1 "Arrived on site to inspect washer for not starting, upon inspection found the valve not opening on the cold side, ordering valve to replaced. Office to reschedule ; ordrng 1 W10854689 (HOUSING )"
WASHER MAYTAG MVWX655DW1 "Arrived on site to replace latch from previous diagnosis. Replaced latch and unit will not lock in auto, manual or any wash cycle. Voltage did not change on J6 connection. Spoke with tech line and verified ACU is needed along with latch.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to test unit for not cooling. Found frost build up on capillary tube on evap. Frost went to first coil and stopped. Spoke with PR and recommended sealed system repair.
WASHER MAYTAG MVWX655DW1 Arrived on site to replace latch from previous diagnosis. Latch that I was sent with was defective. Contact on the inside was bad. Needing latch to fix issue.; ordrng 1 W11307244 (latch)
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of wire hanging out. Found harness to latch cut and hanging loose. Will need to replace latch. ; ordrng 1 W11307244 (latch)
OVEN WHIRLPOOL RBD306PDQ8 Arrived on job for complaints of oven shutting off during cooking. Found the control will need to be changed and panel.
DISHWASHER WHIRLPOOL WDF320PADW1 Arrived onsite for the dishwasher not working. During testing found that there is no voltage going to the dishwasher causing the issue. Advised customer to call an electrician to take a look . Complete
REFRIGERATOR WHIRLPOOL ED5KVEXVB07 Arrived on site to uninstall icemaker. Upon inspection found the icemaker being supplied water constantly. Took out icemaker and instructed customer on how to stop leaking water due to her plumbing situation.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Arrived on site to inspect refrigerator or scrambled UI, Upon inspection found the front panel scrambled and bad display being shown replaced user interface board and display returned. Customer had fridge on GFI with multiple appliances, instructed customer on proper fridge breaker Amperage. Complete"
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to inspect washer for not filling correctly p, upon Inspection found the cold water valve clogged, replaced water valve and tested for functions, all functions returned. Complete"
REFRIGERATOR WHIRLPOOL ED5KVEXVB07 "Arrived on site to test unit for ice build up in freezer. Found ice build up in freezer(took pic). Ice maker fill cup had a chunk of ice blocking water and spilling into freezer causing ice. Removed ice from fill cup. Tested ice maker, ice maker works good. Job complete."
REFRIGERATOR WHIRLPOOL MTB1954ARW Arrived onsite for the refrigerator ice maker not working and leaking. During testing found that the ice maker is leaking. Replaced ice maker and it tested good and no leaks detected complete.
DRYER WHIRLPOOL WED8500DC4 Arrived onsite for unit leaking water. Tested unit. Saw the valve was leaking water. Replaced valve. Tested unit. Unit test good. No leaks at this time. Job complete
WASHER WHIRLPOOL WTW8500DC5 Arrived onsite for unit getting LF error code. Put unit in diagnostics mode. Got F5E4 Re tested unit. Unit was tripping GFCI. Called Techline. Suggested that possibly the GFCI is tripping due to amp draw. Also suggested to replace valve. Got SR#7727949547. Replace housing. Tested unit. Unit test good. No issues at this time. Job complete
WASHER WHIRLPOOL CET9100GQ0 "Arrived on site to check washer for no operation. Programmed washer properly, 600 and J_d. Washer still only shows 0 minutes and flashes. This indicates that it does not see the latch in closed state. Reset unit multiple times through test mode and power cycle and no change. Can not get washer into any test or diagnostic cycles due to it not seeing door closed. Called tech line away from the home and determined issue is potentially within the harness or CCU.
WASHER WHIRLPOOL CET9100GQ0 Arrived onsite to replace parts ordered by previous tech. Changed part and was able to get the unit out of D5 error code. But could not get washer to start.
WASHER WHIRLPOOL CET9100GQ0 Arrived on job for complaints of washer not starting. Door switch not working. Replaced button switch no change. ; ordrng 1 WASHERDOORSWITCH
REFRIGERATOR WHIRLPOOL WRT518SZFG00 Arrived on job for complaints of warm temperature. Found the evaporator fan not working. Replaced fan and test air flow. No leaks detected at time of service.
WASHER WHIRLPOOL CET9100GQ0 Arrived onsite for the washer not working. Program washer to free mode and dryer works good but washer will not turn on at all. There were no error code presents
WASHER WHIRLPOOL CET9100GQ0 Arrived onsite for unit getting F70 error code. Replaced parts ordered by previous tech. Replaced parts. Getting d5 error code.
REFRIGERATOR FRIGIDAIRE FFTR1821QW5A Arrived onsite to replace freezer door ordered by previous tech. Replaced freezer door and seal. Tested unit. Unit test good. No issues at this time. Job complete
WASHER WHIRLPOOL CET9100GQ0 Arrived onsite for the washer/dryer with error code F74. Upon inspection found that error code f74 was present which is communication error between UI and control. According to tech sheet it stated to unplug washer for 2mins to clear error code and if error code did not go away after plugging back to replace the UI. During testing found that the plug outlet has an open ground which could also cause the error code as well per tech sheet. Customer stated that they will fix outlet and if error code goes away they notify us. But if not the UI will need to be replaced. Could not call tech because there is no cell phone service this area. Ordering parts office to reschedule.; ordrng 1 W10899602 (lock) and 1 W11040838 (cntrl-elec)
REFRIGERATOR FRIGIDAIRE FFTR1821QW5A Arrived onsite for the refrigerator freezer door gasket coming off. Upon inspection found that the freezer gasket was coming off. Replaced door gasket with new and added adhesive and gasket is secured and sealing properly. Complete
REFRIGERATOR FRIGIDAIRE FFTR1821QW5A Arrived onsite for freezer door gasket losing suction to cabinet. Replaced freezer gasket. Tested unit. Unit test good. Customer had original concern for bottom refrigerator door gasket. Test bottom door. Door tested good. No issues at this time. Job complete
DRYER LG DLEX8100V Arrived on site to replace control for dryer. Replaced part and tested unit. Found all is working properly at this time.
WASHER WHIRLPOOL MVWC565FW1 Arrived on site to diagnose a washing machine that will not spin. Found drain pump not functioning due to debris in pump. Removed all debris and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
MICROWAVE WHIRLPOOL MHE14XKB Arrived on site for the unit is not heating. Tested the unit and found no amp draw on the magnetron. Found the magnetron is defective.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Arrived on site for “noisy operation” complaint. Inspected unit and found damper/diffuser making noise. Removed and replaced damper/diffuser. Unit checks good. No leaks detected, at time of service."
DRYER MAYTAG MEDX655DW1 Arrived on site for “squeaking noise” complaint. Inspected unit and found some debris in rear drum band. Removed debris. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.