Local Reviews
for Point Venture, TX

Rated 5.0 out of 5 stars based on 2 customer reviews

Map of Point Venture, TX

Great Service




Our washer was repaired in a timely manner and your customer service was top notch.


Map of Point Venture, TX

Great Service, super friendly! Very Knowledgeable





Jerry C.

Jerry C.

WFW87HEDW1 Arrived to inspect door boot not draining. I found the drainback holes plugged with debris and removed it. I advised the customer of my findings and tested the unit. Operational test good, no leaks observed during service.

Near Whispering Hollow Dr, Point Venture, TX 78645
Thomas L.

Thomas L.

Arrived on site for no spin condition. Entered diagnostics and found no failure codes. I did notice the hub gears and basket were not seperating properly. Emoved imoeller and its bolt and reinstalled with correct tightness. Retested and unit operated with no water leaks. Maytag Toploader washer model number MVWB850YW0

Near Summit Ridge Dr S, Point Venture, TX 78645
Thomas L.

Thomas L.

Near Summit Ridge Dr S, Point Venture, TX 78645
Jerry C.

Jerry C.

WDF320PADS1 Arrived to inspect poor wash and drying. I found detergent residue within the unit during service test mode and there were no stored error codes or rinse agent within the dispenser and the customer was using tablets and pre-rinsing. I completed the service test mode to reset the control and verify that the heater safety lockout was not engaged. I advised the customer on the importance of purging cold water from the hot water supply at the sink prior to use, the correct type and amount of detergent for their usage and the type and amount of rinse agent. The unit did not generate any further errors during test mode and completed as designed. Operational test good, no leaks observed during service.

Near Pinehurst Cir, Point Venture, TX 78645
Jerry C.

Jerry C.

WDF320PADS1 Arrived to inspect poor wash and drying. found detergent residue within the unit during service test mode and there were no stored error codes. I completed the service test mode to reset the control and verify that the heater safety lockout was not engaged. I advised the customer on the importance of purging cold water from the hot water supply at the sink prior to use, the correct type and amount of detergent for their usage and the type and amount of rinse agent. The unit did not generate any further errors during test mode and completed as designed. Operational test good, no leaks observed during service.

Near Pinehurst Cir, Point Venture, TX 78645

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing
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HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.


Appliance Express
Reviewed from Google

4.9 out of 5 stars

ANNA SHUFORD
ANNA SHUFORD

5 out of 5 stars

posted 1 month ago

Our oven broke and Appliances Express was sent to repair it through our extended warranty company. They came out that same week and Mike Gomez was very friendly, courteous, informative and professional. He gently stored our oven's door and the oven itself in a safe secure place and swiftly found and fixed the issue. He had the oven back up and running in less than fifteen minutes (all while patiently explaining his steps, process and findings). I would definitely recommend Mike Gomez from Appliances Express for your appliance service needs.