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for Pflugerville, TX
Top tier work
Mark - Pflugerville, TX
On time! Quick service
Carli - Pflugerville, TX
Maria - Pflugerville, TX
Hdf - Pflugerville, TX
Very quick and very professional.
Great service, thank you
Yvonne - Pflugerville, TX
Clif was prompt, friendly and professional. Completed the work well and quickly.
Kenneth - Pflugerville, TX
Job well done. Excellent Service.
Joselito - Pflugerville, TX
James - Pflugerville, TX
On time, knowledgeable, professional, friendly. Totally a positive experience all around. Would highly recommend them to anyone needing appliance service, and would not consider going to anyone else for our own needs. Thank you!
Ebenezer - Pflugerville, TX
The representative came on time.He fixed the appliances perfectly. Good job scott ,you are the best!
Al is a phenomenal asset to your company!!!
Olivia Ann - Pflugerville, TX
Al was punctual, knowledgeable and tactful- he did not make me feel stupid for the questions I asked.
Nha - Pflugerville, TX
Journeyman - Pflugerville, TX
Dishwasher still doesn't drain.
Alfred - Pflugerville, TX
2d visit from appliance express, dishwasher is still not right. Why can't they order the parts and actually fox the problem?
Lee - Pflugerville, TX
Being in irrigator I'm very familiar with what it takes to satisfy my customers and to properly repair a system. The tech that came to my house was no frills and straight to the point. I truly appreciated that as I was not interested in a long conversation or an education from head to toe on my refrigerator. He came in, fixed the issue, repaired something that may not have been under warranty and explained what he did. Cut-and-dry the way service should be. Not too much, not too little.
Jesse - Pflugerville, TX
Nicole - Pflugerville, TX
Joseph was exceptional
Rachel - Pflugerville, TX
Kevin - Pflugerville, TX
Wesley fixed the problem with our appliance in less than 30 minutes.
Connie - Pflugerville, TX
Great service, very knowledgeable in what he does, excellent attitude, Very personable.
Kevin - Pflugerville, TX
immediate problem solve
patrick / Linda - Pflugerville, TX
how stupid can i be. i looked and tried to fix myself. clif saw the problem in 15 seconds. a disloged thermometer, blocking my door. super fast, super professional, and super smart.
Eugene - Pflugerville, TX
Edgewater - Pflugerville, TX
Whitley - Pflugerville, TX
Technicians knew immediately what the issue was with my stove. A part was ordered and the stove was fixed within a week! I was so grateful, because I thought I would have to purchase a new stove.
Availability needs improvement
Giovanni - Pflugerville, TX
Tech was great, main issue is it took over a week to get a schedule for a broken dryer.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived to install previously ordered part.Removed and replaced the ice door.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site install the new drawer assembly open and close the drawer all lines are dry
DRYER MAYTAG MEDX655DW1 "Arrived on site for long dry times . Found unit is heating . Found using flow kit , found restriction . Recommended having vent cleaned . No lint build up at time of service . Job complete."
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site customer complaint was Fridge is making a funny noise found it it was just vibrating against the waterline pull the unit out we adjusted the waterline everything else work great All lines are dry
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on sit for front of oven conserns . Ran temp check in oven heating oven to 400 , avg tem was 398.5. Checked temps on front of unit ran around 145-163 on top of oven door . Glass was 123-130. Side of door 132.143 . No gas leaks detected@ time of service .
DRYER WHIRLPOOL WED70HEBW0 Arrived on site install new drum and pulley and belt unit would still not come on properly need to order correct parts to fix the problem customer requested same tech DT; ordrng 1 3392519 (thermal fuse) and 1 W10542001 (cntrl-elec)
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived onsite for the oven that gains time. I connected the customers new smart phone to the wall oven and made sure the oven was connected to the internet. I explained to the customer that it could take up to 30 days for the oven to receive and download all of the updates. I explained that if after 30 days they were still experiencing the same issues, we would need to change the control panel. Call complete."
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onnsite and repaired unit water leak by clearing ice from ff Evap drain. All checks good.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 ordrng 1 W10900868 (HINGE ) and 1 WP2182181 (thimble)
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived to inspect cosmetic issues.Confirmed the complaint and removed and replaced both the tray and the grille.Customer satisfied.Job complete.
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to diagnose a microwave that is making unusual noise. Found debris stuck in blower motor. Removed all debris and tested unit. Found all is functioning properly at this time.
COOKTOP WHIRLPOOL WFC150M0EB3 Arrived onsite for customer complaint of range not heating properly. Found unit is coil style range. Advised that uL has regulated the way coil ranges operate. All elements work as designed. No other issues found.
RANGE WHIRLPOOL WFE525S0HB0 "Arrived onsite for customer complaint of freestanding range RR element not working. Removed cooktop and found RR element shorted. Removed and replaced RR element, reassembled and tested. All burners now work as designed. No other issues found."
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived to inspect leaking hose underneath the kitchen sink.Unit will need a drain hose that cones from the garbage disposal to the drain tube 8269144A to complete repair.There’s a leak in that hose located underneath the sink.Water lines were left turned off due to leak.Needs more work Office to reschedule with customer.; ordrng 1 8269144A (DRAIN HOSE)
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived to inspect cooktop not installed properly.Confirmed the complaint and noticed the gas cooktop is installed directly on top of an electric range.
REFRIGERATOR WHIRLPOOL WRF736SDAM1 Arrived on site for unit not making ice ran diagnostics and found e2 error. Removed an d replaced ice maker and tested good.
WASHER MAYTAG MVWB835DW4 Arrived on site to diagnose a washing machine that is making unusual noise. Tested unit and found suspension worn and creaking when washer tub moves. Suspension will need to be replaced to complete repairs. ordrng 1 W11130356 (suspension)
WASHER WHIRLPOOL WTW5000DW3 Arrived on site to diagnose a washer that is unbalanced during spin. Tested machine and found no mechanical failures at this time. All parts and components are working properly. I advised homeowner on best procedures and cycles to use for proper results and performance. No leaks were found at time of service.
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for customer complaint of top load washer making clicking noises when shifting. Customer provided video of sound. Confirmed issues. Removed and replaced cam kit, reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for unit leaking from top of door, found leaking from bad seal on vent, replaced vent and tested good. No leaks on site"
DRYER WHIRLPOOL WED5000DW2 Arrived to install previously ordered part.Removed and replaced the door switch.Unit now operates as designed.Job complete
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for the refrigerator that is not cooling in either compartment. I found both compartments hot when I arrived. Ms stated that the RC evaporator had completely froze up so she unplugged the unit to let it defrost and when she powered it back up the unit never cooled. I found the compressor starting up immediately after I had unplugged the unit and reapplied power which means there is either no refrigerant in the system or the compressor is defective. I found the RC coil in bad shape from all the ice so I’m suspecting a refrigerant leak. I found the evaporator drain tube restricted that was probably causing the coil frosting issue but I also found the UI messing up not giving a power outage message which means this could also be causing the defrost issue. I cleared the tube. The RC evaporator, compressor, controls, and harness need to be replaced to complete service. Ordering C-notes, W10848301 CNTRL-ELEC, W10843055 CNTRL-ELEC, W11188493
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for unit not making ice. Ran diagnostics and found e2 error, removed and replaced ice maker and tetsed good. Found ice door not sealing also and will need replacement to complete ; ordrng 1 WPW10549589 (door-ice)"
OVEN WHIRLPOOL WFC310S0ES3 "Arrived on for unit flickering when door opened, unit will need control and possible harness to complete repair ; ordrng 1 CNOT (OFFICE RS ) and 1 W11122536 (cntrl-elec) and 1 W11226234 (harns-wire)"
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator that is over cooling in the crisper section. Found temperature below freezing. Per tech lines instructions on similar issue in the past. Blocked airflow using foil tape to prevent some freezer air from entering the section which is causing the over cooling. All is working properly at this time and the leaks were found at time of service.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived to install previously ordered parts.Removed and replaced the handle.Reassembled and allowed the customer verify the handle worked properly.Job complete
RANGE AMANA AGR5330BAS3 "Arrived on site for unit with red flames, replaced caps and tested and still had issue, tighten all gas connections and tetsed good. No gas leaks on site"
WASHER MAYTAG MVWB765FW3 "Arrived on site for unit leaking water while not in use, found valve leaking in to tub. Removed and replaced valve and tested good. No leaks on site"
WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer noises.Ran diagnostics test mode and got an F0E2 over suds error.Confirmed with customer on detergent usage.Customer admitted to using a cup and a half in each load.I calibrated the unit.Unit now operates as designed.All water lines were dry at the time of service.Job complete
MICROWAVE WHIRLPOOL WMH53521HZ "Arrived on site for damaged door, took pic and replaced door"
WASHER WHIRLPOOL WTW7300DW0 Arrived onsite to install new gearcase and washplate from my prior visit’s diagnosis. Removed and replaced gearcase and installed new replacement. Installed new washplate. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for customer complaint of OTR microwave not heating and shutting off @ 2 mins. Tested unit with 1 cup of water for 2 mins in another outlet. Found water was boiling. Tested again @ 5 mins and same result. Advised customer that outlet for microwave would need to be checked by electrician. Microwave works as designed.
DRYER WHIRLPOOL WED5620HW1 "Arrived on site for “no power to unit” complaint. Inspected unit and found control panel not responding, despite correct operating voltage. Removed and replaced faulty control panel. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker inlet tube to be clogged with ice, due to faulty inlet tube heater. Spoke with Bruce, at techline(SR# 7726130011). Removed and replaced ice maker inlet tube heater and refilled ice maker. Unit is performing as designed. No leaks detected, at time of service.
REFRIGERATOR WHIRLPOOL ED5LVAXWS02 "Arrived back on site for unit not dispensing water. Found housing faulty, removed and replaced and tested good