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for Pflugerville, TX
Prompt, quick, friendly service
David - Pflugerville, TX
My washing machine was fixed within 30 minutes. The technician was both friendly and informative. Cost was covered by manufacturer's warranty.
Debbie - Pflugerville, TX
Michael - Pflugerville, TX
Tired of your techs showing up to my property with no replacement parts. How can you run a repair business when your company knows every model of appliance we have but show up without the means to fix anything. On a scale of 1-10 I would rate your company a 2 at best. I will be looking at another company to do our repairs going forward.
Tom - Pflugerville, TX
Technician was very knowledgeable and informative. He provided updates on his arrival and was able to provide me with comprehensive information to make an informed decision on how to proceed ahead regarding our washing machine.
Debbie and Terry - Pflugerville, TX
Great Service, super helpful!
Jose - Pflugerville, TX
Fast, efficient, curteous service
Otmar - Pflugerville, TX
Had a Whirlpool dishwasher that was covered for repair under warranty. Kayman came out to inspect and fix it, and he was super courteous, knowledgeable and efficient in his repair effort. He diagnosed the issue in minutes, got the right part and had the dishwasher fixed and working perfectly in less than 45 minutes. Communication from the company was perfect, I highly recommend them for their professionalism, expertise, friendliness and efficiency.
Jose - Pflugerville, TX
Quick Professional service
Peter - Pflugerville, TX
Appreciate the quick service with repairing my refrigerator. David was very professional as always and resolved the Condensation issue with fridge doors.
Great service and provided great details
Julieann - Pflugerville, TX
I am grateful for all the details provided, it was very informative.
Brent - Pflugerville, TX
Santa - Pflugerville, TX
Came to office first as requested and finished the job quickly!
Stephanie - Pflugerville, TX
Refrigerator still makes weird noise but it’s still running so I hope it’s OK.
Retha - Pflugerville, TX
The repairman was on time, knew exactly what he was doing, fixed the problem very quickly. Very polite.
Replacing clothes washer display panel
Earl - Pflugerville, TX
Dalia - Pflugerville, TX
James - Pflugerville, TX
David completed the work quickly and successfully, and was very helpful offering suggestions to my wife about our oven. We’re quite happy with his work.
Friendly, professional service during odd times
Ross - Pflugerville, TX
Eman was very polite and called prior to his arrival as asked. He was able to repair our Kitchenaid dishwasher the first run and everything appears to be working great.
Sherry - Pflugerville, TX
David was very efficient and my Whirlpool icemaker in short order and now it works like a charm. He came prepared to fix the problem and did so very quickly. He wore a protective mask and booties the entire time and made us feel safe.
Paul - Pflugerville, TX
great service, very friendly. Nice young man.
Michelle - Pflugerville, TX
I had one gentleman assist with my oven and another assist with my fridge. Both were extremely professional, knowledgeable and cleaned up any mess created during service. I highly recommend Appliance Express!
Melanie - Pflugerville, TX
LED lights were out in our fridge. Scott promptly diagnosed the problem, replaced the faulty one and had everything fix in less then an hour.
Luis - Pflugerville, TX
Quick and very friendly
Leif - Pflugerville, TX
He was very friendly, polite and respectful
Stone - Pflugerville, TX
COOKTOP WHIRLPOOL WCE77US6HS00 Arrived on site for damaged trim piece. Mounts underneath cooktop were not secured properly when I took the old cooktop out of the seating in the counter. Installed new cooktop and tested. All burners came on. Reinstalled mounts exactly how they were upon arriving.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed control and harness. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
RANGE WHIRLPOOL WFG550S0HZ2 Arrived on site for warming drawer not closing flush. The glide on the right side when facing the warming drawer was a bit chewed up. The customer had concerns of the drawer being higher on the left side when it was closed. I removed and replaced the glides on both sides of the drawer. Once new glides were installed the homeowner agreed it was an improvement over the previous way it closed. Homeowner understands the drawer is not on railing with wheels so it doesnt sit square at all times when opening and closing. Job complete.
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived on site to diagnose a refrigerator that is building ice in the freezer. Found wiring harness for icemaker connection has wires that will not seat properly. Wiring harness will need to be replaced to complete repairs. ; ordrng 1 W10913629 (harns-wire)
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for fridge freezing over in the fresh section. I inspected the unit and work area. I found the rc evap covered in isle, I cleared the ice and found the evaporator lose and the drip pan warped. I found service pointer W11092686E. I am ordering the drip pan, evap cover, and the mounting tabs according to the service pointer.The office will reschedule when we have an eta on the parts ; ordrng 2 W11456069 (CLAMPS)s and 1 W11457241 (DRIP PAN) and 1 WPW10501260 (cover-evap)"
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for CSI DW railing and wheel loose, end cap for railing is missing. Once stop (end cap) was installed the railing and wheel was secured and moved freely and as designed. Job completed."
FREEZER AMANA AQC0902GRW00 Arrived on site to install new freezer lid. Installed lid and retested. All is working as designed. Call complete.
RANGE WHIRLPOOL WGE745C0FS01 Arrived on site for oven not reaching desired temp. Ran three averages for high and low temp on upper and lower ovens. No calibration needed. Left note on Appliance Express pamphlet referring homeowner to read through USER INSTRUCTIONS pg 10 under Oven Temp Offset Control to understand the oven(s) never keep a constant temp but instead fluctuates to try and keep a constant temp. Oven Calibration completed.
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site for microwave sparking. I inspected the unit and work area. I found the back left support damaged. I replaced the support and tested the unit. The unit is no longer sparking.
DISHWASHER WHIRLPOOL WDT710PAHB1 Arrived on site for no power to dishwasher. Could not get the UI to turn on. Checked voltage from control to UI and tested good. Inspected junction box and tested good. Tested outlet for power to dishwasher and tested good. Replaced control and UI still didnt come on. Ordered UI to install on next visit. Kept pump and motor on the parts list for next time just in case the pump and motor are bad too. ; ordrng 1 W11116422 (panel-cntl)
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived on site for ice maker not working. Tested ice maker and motor has failed. Installed new ice maker and ran a cycle. Operating as designed. Job completed.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site for frosting and leaking water from the fridge. I inspected the Eunice and work area. I found the door not sealing properly. I replaced the freezer gasket, and found the right side sealing but the left side not and sticking out farther than the left. I inspected the tracks and found both of them damaged and not closing properly. I am ordering the left and right side track to complete the repair. .; ordrng 1 W10625067 (bracket LEFT) and 1 W10625068 (bracket RIGHT)"
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for sealed system repair. I gained access to the dryer and evacuated the system. I gained access to the fresh food evaporator and removed the failed assembly. I replaced the entire assembly with new. I put a charge of 5.5 oz of r134a into the system. I reassembled the bake of the unit and found pressure were good. I replaced the evap cover WPW10501260 with a new one as well. Unit is operating as designed. Job complete.
REFRIGERATOR WHIRLPOOL WRT519SZDM06 Arrived on site for damaged handle. Removed damaged handle that was not mounting correctly and replaced with new handle. New handle flush with door. Job complete.
REFRIGERATOR WHIRLPOOL ED5FHEXVS01 "Arrived on site for refrigerator not cooling in RC or FC. Tested and inspected unit and found no frost pattern on evaporator, found compressor pulling 1.37 amps and compressor is extremely hot. Will need SS repair to fix issue.
REFRIGERATOR WHIRLPOOL KRFC300ESS Arrived on site for door gasket damage. I inspected the unit and work area. I found the door gasket was damaged and not seating properly. I removed the gasket and installed a new one. I leveled the fridge and tested both doors. They are both sealing properly now. Job complete. No water leaks detected.
WASHER WHIRLPOOL MVWB835DW3 Arrived on site for for washer only dripping and not filling. Ran diagnostics and found valve was faulty. Changed valve and tested. Running as designed. No leaks detected. Job complete.
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site for dishwasher leaking from the drain pump. The customer showed me a video of where the dishwasher was leaking. I removed the drain pump and inspected the seal. I found the drain pump now seated all the way. I reinstalled the drain pump. And tested the unit multiple times. I placed a piece of card board under the drain pump to test for any leaks. The unit is no longer leaking. Job complete.
OVEN WHIRLPOOL WOD51EC0HS02 Arrived on site for oven doors not staying open. I inspected the unit and work area. I found the unit not installed properly. I found the unit leaning back slightly due to missing the shelf that its supposed to be sitting on. Right now it is resting on the cabinet trim piece angled backwards. There needs to be a shelf installed that is level and flush with the cabinet trim piece. I spoke to the home builder and showed him what I found. Job complete.
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dishwasher leaking. I inspected the unit and work area., I gained access to under the dishwasher. I ran a diagnostics cycle and monitored for any leaks. I found none under the dishwasher, but I found water dripping from the door. I opened the door and found the vent full of water. I inspected the spray arms and found debris in the spray arms causing improper spray action. I am ordering the lower and upper arm to complete the repair. ; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm LOWER)"
WASHER WHIRLPOOL MVWB835DW4 Arrived on site for washer water dripping into tub. Tested and inspected unit and found failed water valve housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to install previous diagnosed parts. I replaced the console, control, insulation, and the burner caps. I found the burner cap for the left rear was not the correct one. I am ordering a new LR burner cap W10183369. I am unable to test the unit, as the correct fitting is not installed at the wall to attach the range gas line. Unit was left unplugged ; ordrng 1 W10183369 (burner cap LR)"
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not heating properly. Tested and inspected unit and found all operations are normal. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service.
COOKTOP WHIRLPOOL WFC310S0ES3
OVEN WHIRLPOOL WOD51EC0HS02 "Arrived on site for oven not working properly. I inspected the unit and work area. I found the oven not installed properly. The oven is not sitting on a shelf and is resting on the front edge of the cabinet leaning backwards putting undue stress on the console. The home builder is going to need to come out and fix the cabinet for the double oven if any more repairs are going to be needed. I found fault codes and symptoms for a failed UI, and the unit not being updated properly. I replaced the UI. The customer will have to call the WiFi team(1-866-333-4591) to setup the WiFi and whirlpool app, and ensure all controls are running on the same software version. Job complete."
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for fridge leaking in the back, and intermittently not cooling. I inspected the unit and work area. The customer played a video of the noise coming from the unit, it is from ice hitting the evaporator heater. I explained how the unit operates and what that sound is. I found the UI control not preforming defrost as designed. I replaced the control to correct the issue. Unit is operating as designed. Job complete."
RANGE WHIRLPOOL WFC310S0ES3 "Arrived on site for oven not working. I inspected th unit and work area. I found the active hinge broken on the oven door. I found the infinite switch shorted out, and the control damaged. I am ordering all 3 components. The office will reschedule. The control is an expart.; ordrng 1 W11122536 (cntrl-elec) and 1 WP3149400 (switch-inf) and 1 WPW10299224 (hinge-door)"
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the ice maker harness and tested the unit. All is working as designed. Call complete.
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived onsite for a microwave with the left mounting hole stripped out. I found the nut broken out of the wrapper. The prescreened nut W10596040 was different than the one in the unit. The one in the unit looks like W11122643 thats on the 04 engineering digit but the plate is spot welded to the wrapper. I called techline and spoke with Steve SR# 7728816123. I explained my findings and he stated to order the wrapper on this one since they are spot welded. Ordering parts research for complete wrapper with the mounting nuts.; ordrng 1 PARTSRESEARCH (WRAPPER WITH MOUNTING NUTS)
REFRIGERATOR GE GFE28GMKLES "Arrived onsite for a refrigerator that the water and ice stopped dispensing, the interior lights stopped working, and the door alarm constantly goes off. I found the left RC door switch failing causing the issue. I replaced the switch and all functions are working as designed. Call complete."
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dishwasher not having water. I inspected the unit and work area. I found fault code F6E2, fill value electrical fault. I inspected the water valve and found the connection not seated properly. I reseated the connection and tested the unit. It is working as designed. Job complete. No water leaks detected."
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for fridge not making ice. I spoke to the customer about the units operations. They stated another company came out and fixed the ice maker, but the issue is the stabilizing bar for the freezer draw broke off. I inspected the freezer drawer and found the tracks broken and missing the locking clip. I am ordering both tracks and the locking clip..; ordrng 1 LOWESAUTHO (LOWES AUTHO) and 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 W10852685 (clip)"
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for microwave sparking. I inspected the unit and work area. I tested the unit and could not get the unit to repeat the problem. I inspected the diode and capacitor, I found the diode, was starting to mishaps, and bubble. I replaced the diode. I tested the unit. It is working as designed. The customer is also hearing the blower door open every-time they start the unit, I spoke to the customer about this. Job complete."
MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived in site for microwave losing power, and the screen being waved. I inspected the unit and work area. I found the hood light socket damaged. I tested the unit and found the interlocks not always engaging properly. I am ordering the interlocks and light socket to complete the repair. I am also ordering a mag cap and diode just Incase. Office will reschedule, parts are expart.; ordrng 1 W10210871 (holder,lamp) and 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 W11433682 (UPPER INTERLOCKS) and 1 W11433683 (LOWER INTERLOCKS )"
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven making a zapping noise. I inspected the unit and work area. I spoke to the customer about what is happening. The noise is happening after the oven has bee used. I gained access to all the components and inspected for any pinched wiring, burn marks or arch marks I found none. I call techline and spoke to Joel SR#7728796899. I advised techline of the situation. I am ordering a blower motor to complete the repair. Office will reschedule due to being an expart. ; ordrng 1 W11248652 (blower)"