Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Pflugerville, TX
Did not fully complete the job
Henry Ha - Pflugerville, TX
I move the dryer out so the technician can have room to fix the washer. After fixing the washer is done, he left the house and didn't put the washer back BTW, it took too long to schedule a service
Kb Home - Pflugerville, TX
Ive had Wesley with appliance express out more than once to service my homes and he is always the nicest and does a great job!
Heather - Pflugerville, TX
Called out to look at my dishwasher in my new house. He also asked about my microwave and stove. The oven light had gone out and he ordered a new bulb for it and will be back to put it in for me later in the week! Awesome customer service!
Charlene - Pflugerville, TX
Tom - Pflugerville, TX
Steve arrived promptly, put shoe covers on before coming in the house and was very professional and personable.
Very professional and knowledgeable
Luis - Pflugerville, TX
Turned out bad
Nora - Pflugerville, TX
I had my circuit board replaced on my oven because the bottom oven would turn on by itself and we could not get it to turn off. Now neither of the ovens will stay on. We turn them on and it gives us an error code and shuts off. 🙁 so now I am out two ovens.
Absolutely Phenomenal Service, Knowledge, Efficiency
Linda - Pflugerville, TX
Joel gets my highest compliments. He was exception in every way. You've got my business!!!!
Sonja - Pflugerville, TX
Joel was very nice and professional. He answered all my questions and gave me some helpful hints.
Lubita - Pflugerville, TX
Thomas was excellent - A little expensive but work was excellent
Rebeca - Pflugerville, TX
very polite, very informative, found the problem, replaced it.
Kevin - Pflugerville, TX
Jeff - Pflugerville, TX
Edgewater - Pflugerville, TX
Repairman was great, but...
Sheryl - Pflugerville, TX
Ice maker was under warranty and they kept asking for proof of warranty even though it was Kitchen Aid that arranged for them to do the repair. Repairman finally got it straightened out. Had to take a half day off work because they are only able to give a window of time and I have a job that doesn't allow me to leave without planning in advance.
good service but did not fix the problem
Trish - Pflugerville, TX
Service Tech was very friendly and knowledgeable about the machine, took the time to show me how to load the clothes and ran test on my machine however the problems was not fixed. Very frustrating to have a machine that is barely a year old and does not do its job correctly.
Great, clean, friendly
Thomas - Pflugerville, TX
Had a great exoerience with my warranty repair on my dishwasher.
Hanumantha - Pflugerville, TX
Esther - Pflugerville, TX
Andy was prompt, very pleasant and professional. Very informative and helpful! Thanks so much!
Very good, thorough service.
Zack - Pflugerville, TX
Mary Ann - Pflugerville, TX
Paul - Pflugerville, TX
The service people were polite and professional. HOWEVER THE FIX DID NOT CORRECT THE PROBLEM!
TM - Pflugerville, TX
After having another shop diagnose our washer issues as a transmission issue, I contacted Maytag and they decided to warranty the problem. They made arrangements with Appliance Express. I knew I didn’t agree with the diagnosis of the first tech, but was happy to see that the second tech sent for repairs (Steve), was able to make his own diagnosis and repair the issue with parts on the truck. I would definitely call and request Steve again!
Very knowlegable and quickly fixed our Appliance.
Betty - Pflugerville, TX
My husband had a detailed conversation with Tyler and was very impressed with all his excellent service provided. We will definitely use your service for any future issues.
Good, professional service
Esther - Pflugerville, TX
Steve notified me when he was on the way, was very knowledgeable and fixed my fridge!
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived onsite for refrigerator having ice buildup. Inspected unit, found freezer door not sealing and ice buildup. Tested defrost sensor and found closed. Activated defrost cycle and found unit defrosting. Removed ice from freezer rails and tested. Found rails operating as designed. Found evaporator drain pan frozen over and ice interfering with evaporator fan. Removed ice buildup and clear drain One. Tested operation, all tested good no water leaks present.
WASHER MAYTAG MVWB835DW4 Arrived on site or the unit is leaking water into the tub even when the unit is off. Tested the unit in diagnostics and received error code F3E2 inlet valve. Replaced the valve and calibrated the unit. Unit works properly and all water connections were dry at time of service
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to diagnose a refrigerator that is leaking from the ice dispenser. Tested unit and found air leaking through dispenser chute seal and ice door causing condensation to leak from dispenser door. Ice door assembly and chute and seal will all need to be replaced to complete repairs.; ordrng 1 WPW10291905 (seal) and 1 WPW10293212 (chute)
DISHWASHER GE DDT575SSF4SS Arrived on site to install parts I previously ordered. Replaced and verified operations. Ran unit and verified proper drain and wash. No leaks detected but customer to monitor at all times.
DISHWASHER FRIGIDAIRE FBD2400KS10B Arrived on site and found unit operating with drain issues. Installed hi loop and hose clamp to prevent leaking from improper connection to drain. Tested unit. All is operating as designed after repair. All checks good.
WASHER LG WT7300CW/01 "Arrived on site for washer making noises and leaking water. Performed diagnostics mode and tested unit. Found hose from tub to drain pump disconnected from pump. Inspected hose clamp and hose. Reattached hose and tested in diagnostics mode. Found tub rubbing drain pan. Raised feet and leveled unit. Tested unit operation. All tested good, no water leaks present."
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to diagnosis a refrigerator that is not dispensing. Found ice build up due to failed dispenser chute seal. Ice chute and seal will need to be replaced to complete repairs.; ordrng 1 WPW10291905 (seal) and 1 WPW10293212 (chute)
VENTHOOD UNKNOWN UXT3030ADB2 Arrived on site and found unit operating with pinched wire. Repaired wire. Unit light is now working properly.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Rd arrived onsite for refrigerator freezing items in RC. Performed diagnostics found damper control was not closing completely still allowing freezing air into rc, replaced damper control. Confirmed damper control was closing completely now"
MICROWAVE AMANA AMV2307PFS2 Arrived on site to diagnose microwave making sounds when fans turn off. Noise is from the vent closing after fan is shut off which is completely normal. Informed customer of operations and sounds it makes when running fan. All is fine.
WASHER MAYTAG MHW5630HW0 "Add on , Arrived on site for dryer . Customer mentioned wetter then normal loads after spin . Found error codes for suds and off balance . Customer instructed on proper soap and loading . No water leaks detected at time of service . Job complete ."
DRYER MAYTAG MED5630HW0 "Arrived on site ,replaced console. Did find water built up on lid and UI console . Dry on bottom and blower housing Recommended customer have builder check exterior venting ."
REFRIGERATOR WHIRLPOOL WRX735SDHZ Arrived to inspect ice container issues.Confirmed the container was broken.Removed and replaced the part.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
WASHER WHIRLPOOL WTW8000BW0 Arrived to inspect something stuck underneath the unit.Confirmed the complaint and assisted the customer with retrieving the lost itemReassembled the unit and unit began operating as designed.All water lines were dry at the time of service Job complete
DRYER MAYTAG MEDC465HW0 Drive on site or the unit door is not closing properly. Found the strike is too wide. Squeeze the strike so it could be thinner to close the door and tested the unit. Unit works properly and all vents are cleared.
REFRIGERATOR GE GSL25JFPHBS "Arrived on site to replace the ice maker, valve, blade and condenser motor. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
WASHER WHIRLPOOL WET4027HW0 arrived on site to diagnose a washing machine that is not completing cycles. Found pressure tube kinked during manufacturing. Routed line properly and verified operation. All is working properly at this time and no leaks were found at time of service.
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and replaced control and UI. Set up temps and advised customers on use and care. All checks good. Unit operating as designed.
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is not turning on. Found bad connection in junction box for main power connection. Rewired unit properly and tested unit. Found all is working properly at this time. No leaks were found at time of service.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to diagnose a refrigerator that is turning off randomly and not dispensing ice properly. Found unit on GFCI circuit and GFCI randomly tripping. Also noted air leak through ice dispenser chute causing frost buildup around the ice bucket. A dispenser chute and seal will need to be replaced to correct condensation issue. Advised homeowner per manufacture the appliance should not be on a GFCI circuit due to possibility of circuit shutting off.; ordrng 1 WPW10291905 (seal) and 1 WPW10293212 (chute)
REFRIGERATOR WHIRLPOOL WRS325SDHB00 Arrived on site to diagnose a refrigerator that is making unusual noise when water is dispensing. Found filter not fully installed in filter housing causing unit not to dispense smoothly. Installed filter properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service. Unit still needs door. Also ordering silicone to seal gap at the top of FC.; ordrng 1 WP482338 (adhesive)
VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site for the unit has rust buildup. Customer also advise that the lightbulb cracked. Found the push buttons on the control have rust buildup and the lightbulbs are cracked. Will need to order the two lightbulbs and will use the control on the next visit. 2 WPW10562734 (bulb-light)s
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site to install parts I previously ordered. Replaced and verified operations. Customer to give unit at least 48 hours for it to reach set temps and for not la ice production. Verified no water leaks at time of svc call.
RANGE AMANA AGR5330BAS3 Arrived on site to replace the bracket and to install a insulation kit. Customer also advise of the cabinet drawers are peeling off. Called Whirlpool Sr#7725347446 And advise that the cabinet drawers need a heat shield per installation of the cabinets next to heat. Also found the glass door is defective on the left side it is separating. Will need to order the glass door. 1 WPW10535793 (glass-door)
RANGE WHIRLPOOL WFE515S0ES1 Arrived to inspect damaged right hinge.Confirmed the complaint and removed and replaced both hinges.Reassembled the unit and unit tested as designed.Job complete
WASHER WHIRLPOOL WTW4950HW1 Arrived on site for unit start button is not working. Tested the unit and tested the start button. Found the start button is working properly. Unit is working properly and all water connections were dry at the time of service. Instruct customer to press from the center of the button.
DISHWASHER AMANA ADB1400AGS1 Arrived on site for the unit is not drying the dishes. Tested the unit in diagnostics and receive no error codes. The heating element is working properly. Advise the customer to turn on the hot water first and then start the unit. Unit works properly and all water connections for dry at the time of service.
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrive on site for the unit is not drying the dishes. Tested the unit and diagnostics and receive no error codes. The heating element did turn on and is heating properly. The unit dispenser does not have the option for rinse aid. It is working properly and all water connections were dry at time of service.
REFRIGERATOR KITCHENAID KRFF507HWH00 Arrived on site for the units is leaking water. Found the dispenser fill checks good. Customer advised that there will be water on the top section of the freezer door. Found the mullion will not heat. Verified in diagnostics that the heater is on but the mullion will never get hot. Will need to order the mullion and will need to order the control if needed for the next visit.; ordrng 1 W10846151 (rail-mulln WHT) and 1 W11224256 (cntrl-elec)
VENTHOOD UNKNOWN UXT4230ADS2
VENTHOOD UNKNOWN UXT4030ADS2 Arrived on site to diagnose a venthood with a fan that will not run. Found unit miswired at main power connection. Rewired unit properly and tested unit. Found all is working properly at this time.
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to diagnose an oven that is giving F8 area code. Tested unit and found a screw from manufacturing lodged in blower fan causing it not to run. Removed screw from fan motor and tested unit. Found all is functioning properly at this time.
REFRIGERATOR GE GSL25JFPHBS "Arrived on site for no ice , poor water flow and whirling noise . Found noise , just readjusted condenser motor and stopped noise .Ordering condenser motor & blade only if needed when we come back ( get autho on site if needed ) . will need autho on filer head , ice maker ,valve . Found IM is not working at all . Poor water flow when dispensing with or with out filter and valve is leaking . ; ordrng 1 AUTHO and 1 WR60X10207 (blade cond fan asm) and 1 WR60X10220 (condensor MOTOR )"
DISHWASHER WHIRLPOOL WDT970SAHB0 Arrived on site to diagnose a dishwasher that Not turning on. Tested all parts and components and found no mechanical failures at this time and all parts and components working properly. Advised homeowner on control panel operation. Job is complete and no leaks were found at time of service.
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to replace pump assembly for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.