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for Pflugerville, TX
Rosa - Pflugerville, TX
The technician that serviced my refrigerator was excellence and polite. I give him a 10 out of 10. I have no complaints
Derek - Pflugerville, TX
Tyler was very polite and courteous. Unfortunately he couldn’t fix our washer and the trip charge was high.
Betty - Pflugerville, TX
The service provided was very courteous and professional and fixed the problem with our washer.
Brittney - Pflugerville, TX
Great job from great tech
Mark - Pflugerville, TX
Tyler was on time friendly and professional, he completed the repair quickly tested the machine afterwards, and now we are are back in service
Mila - Pflugerville, TX
The office staff is very efficient and professional.
Repair of ice maker
John - Pflugerville, TX
Very quick, efficient, repair and pleasant person doing the repair. Good guy!
Tippy Top Service... Fantastic Field Service Man
Ray - Pflugerville, TX
He arrived on time and quickly diagnosed the problem. He worked me into his busy schedule and kept open communication informing me of his time table. He arrived on time and was in and out as he promised. My appliance works and I am super happy with the service.
Eric - Pflugerville, TX
Nelson - Pflugerville, TX
Keri - Pflugerville, TX
Tyler was great. He was friendly, knowledgeable, and did the repair in a reasonable amount of time.
Customer - Pflugerville, TX
Prompt, friendly, effective, and efficient
Hightower - Pflugerville, TX
Wes called before he arrived. He arrived when he said he would and within the scheduled window. He was friendly without being overbearing. He quickly diagnosed and clearly explained the issue. When he returned with the parts the following week, he fixed the problem quickly. Our fridge has been good as new ever since. We are very happy customers.
Diana - Pflugerville, TX
I was very impressed with the professionalism of my first contact with scheduling office and the technician, Tyler. Appliance Express is a very organized company.
TM - Pflugerville, TX
Timely service and a qick solutin.
Martin - Pflugerville, TX
Wes was right on time and provided the solution we needed in minimal time. Great professional service. Than you.
Dryer vent prob..knew exactly prob..fixed
Matthew - Pflugerville, TX
Knowledgeable, curtious and just pain awesome 🙂
David - Pflugerville, TX
everything went well but my ice maker still wont make ice
Good service to replace dying Maytag
Linda - Pflugerville, TX
Wesley was very personable. Although we were disappointed to see the end of life for our Maytag washer, ultimately we were saved from trying to repair a machine that had no life remaining.
Rodolf - Pflugerville, TX
Paul - Pflugerville, TX
went the extra mile to show me how the appliances worked and how to better use them
Matthew - Pflugerville, TX
Keep up the great work!
technician explained everything satisfactory!
Rebecca - Pflugerville, TX
I would recommend this service
Great service and dependable!
Ruby - Pflugerville, TX
He was professional and fixed our electrical problem.
Outstanding! Very friendly & professional
Roy - Pflugerville, TX
Tyler was excellent
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for the unit will intermittently turn on and off and unable to cycle. Tested the unit and found the unit is working properly. Remove the junction box under the unit and re tighten the wire connections. Unit works properly and all water connections were dry at the time of service.
DRYER MAYTAG MEDB835DW4 Arrive on site for the unit will not turn on. Tested the voltage from the wall and there’s no power. Try to reset the breaker and nothing change with the voltage. All the fuses and connections checked good. Advise the customer to call a electrician.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for noisy unit, found EVAP fan loud due to bad bearing, replaced motor and tested good, no leaks on site"
REFRIGERATOR GE GSH25JSDDSS Arrived on site for the unit will not dispense water or make ice. Tested the unit and found the water filter is not inserted all the way in. Secure the water filter and tested the unit. Unit works properly and all water connections were dry at the time of service.
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for the unit is freezing up food in the fresh food section. Tested the unit and found a damper control is extremely noisy and will intermittently not close. Replace the control damper and tested unit. Unit works properly and all water connections were drawing at the time of service.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for unit with no ice, ran diag was unable to get ice maker to harvest, replaced ice maker and was able to harvest but not fill, found fill tube frozen, due to faulty door,unit will need new left SS door to complete, advised customer of door process, no leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 LW11026425 (LEFT DOOR SS )"
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site to replace the fresh food evaporator due to the thermistor is shorted. Replace the parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
DISHWASHER FRIGIDAIRE FFBD2412SS0A Arrived on site for the unit has a bad odor coming from the unit. Tested the unit and found the drain line not have a high loop and causing the food particles to go into the drain line causing the smell. Readjusted the drain line with the higher loop. The unit is working properly. Advise customer to buy garbage disposal cleaner and dishwasher clean to get rid of the smell. All water connections were dry at the time of service.
MICROWAVE KITCHENAID KMHS120ESS7 "Arrived on site for microwave venthood light not working and fan making loud noises. Performed diagnostics and tested light. Found failed light bulb. Removed failed light and installed new. Tested light. Ran vent hood, found sound normal operation. All tested good. Spoke with customer on user care."
MICROWAVE WHIRLPOOL WMH53521HZ2 "Arrived on site for microwave vent hood light not working. Removed light and found bad bulb. Tested heating operation. Customer also stated that vent filter was to small. Explained to customer that they are all the same size. Tested venting operation.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Arrived on site for the unit is making noise. Tested the unit and found the noise is coming from the compressor and it’s making a vibration noise. Remove the bottom cover and had to tighten the two front bolts. Tested the unit and the unit is working properly. No water connections to the unit.
WASHER MAYTAG MVWB855DC3 arrived on site for the unit is making noise. Customer advise when the unit is draining and spinning it to make a clicking noise. Remove the drain pump and did not find any obstruction. Tested the unit and the unit is working properly. All water connections are dry at time of service.
MICROWAVE WHIRLPOOL WMH31017HZ0 "Arrived on site for the unit is not heating. Tested the unit with a cup of water and the unit did not heat. Found there is 120 V to the transformer. Replace the magnetron, capacitor, and the diode and tested the unit. Unit heat and works properly."
WASHER MAYTAG MVWB835DC3 Arrived on site for the unit has the f6e2 error code. Tested the unit and found the error code f6e2 flashing and nothing happens. Replaced the console and control per the error code. Tested the unit and unit is working properly. All water connections were dry at the time of service.
REFRIGERATOR WHIRLPOOL WRS325SDHB02 "Arrived on site for unit no dispensing ice, found motor not turning on, all connection checked good, replaced motor and tested good, no leaks on site"
WASHER MAYTAG MVWX655DW1 "Arrive do site for unit not agitation, found actuator bad, but agitation plate will not come off, and would require a new outer and inner tub mad GEARCASE to complete, advised customer at that point machine would be cheaper and easier to replace, customer agreed and collected service fee, no leaks on site"
RANGE WHIRLPOOL WFE320M0ES1 Arrived on site for the unit two front burners are not working properly. Tested the unit and found the two front burners have a short. Replace the two front burners and tested the unit. Unit works properly and job complete.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site with the unit door gasket is torn. Found the right refrigerator door gasket is torn. Replace a door gasket and tested the unit. Unit works properly and all water connections were dry at the time of service.
MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site for no light, found light bad , advised customer they're not covered, the said the will supply and replace themselves"
MICROWAVE WHIRLPOOL WMH31017AS5 "Arrived on site for door issues found door switches failed, replaced switches and tested good
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for the unit is not heating properly. Tested the unit at 350° and found the actual temperature is at 320°. Calibrated the unit 30° more and the unit is working properly.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site for the unit is leaking water. Tested the unit and found the water tube next to the filter housing is not inserted properly in the quick connect. Security connections and tested unit. Unit works properly and all water connections were dry at the time of service.
WASHER MAYTAG WTW7000DW3 "Arrived on site to install previous diagnosed part. Gained access to pump, went to remove pump and found no water coming from tub. Gained access to tub and removed drain cover and found clogged with small fabric items. Removed items and tested. Unit tested good. No water leaks present."
WASHER WHIRLPOOL WTW8540BW0 "Arrived on site to install previous diagnosed parts. Removed failed bearing and installed new. Removed damaged suspension and installed new. Ran unit though test mode. Checked on normal cycle. All tested good, no water leaks present.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 I’m on site for the unit is still not making ice. Tested the unit and found no voltage to the icemaker. Found the wires underneath have electrical tape wrapped around and the wire inside the door is damaged. Will also need to order the control and office will need to reschedule the customer.; ordrng 1 LW11026425 (FREEZER DOOR) and 1 W11212392 (CONTROL)
WASHER MAYTAG MVWB850YW0 Arrived on site customer advised that he doesn’t want to proceed with any repair or service. Did not collect any service fee due to no diagnosing of the unit.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site for the unit has frost buildup in the refrigerator section. Tested the unit and found the unit is not going into defrost due to the thermistor. Will use the ff evap motor On next visit due to the ice build up is solid ice. Advise the customer to turn the unit off the day before scheduling. Will need to schedule the unit with their range. Customer wants last call of the day as well.; ordrng 1 CNOTE (LAST CALL ) and 1 CNOTE (SCHEDULE W/ RANGE )
MICROWAVE AMANA AMV2307PFS2 Arrived on site for the unit door is not closing and will turn off when pressing start. Tested the unit and found the unit is working properly. Advise the customer not to close the door from the right bottom section of the door due to the doorlatch not closing properly. Unit heat and works properly.
DISHWASHER KITCHENAID KDFE104DBL0 Arrived on site and found glass in pump and motor. Removed with pliers. Unit is now operating smoothly. All checks good. Advised customer on use and care. Advised on glass.
WASHER WHIRLPOOL WTW6340WW0 Arrived on site and installed water valve. All checks good. Unit is now operating properly.
DRYER WHIRLPOOL MEDC215EW "Arrived on site for unit not turning on, found fuse blown, replaced and tested good, advised customer to get vent cleaned"
MICROWAVE FRIGIDAIRE FFMV162LS Arrived on site and installed control to repair blank display. Unit operating as designed.
DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site for dishwasher not cleaning dishes. Customer stated that it’s not dissolving soap. Per diagnostics mode, error F7-E1 heating circuit was interrupted and F5-E1 door latch stuck opened. Monitor test cycle and found motor running opened and closing door durning test and motor did not continue to run. Tested voltage to motor and found within range. Canceled test and ran again and found motor not activating. Tested voltage to motor and found within range. Tested motor resistance and found out of range. Found failed sump motor.Removed failed motor and installed new. Found door falling open, made minor adjustment to door springs. Performed test cycle and monitored for leaks. All tested good, no water leaks present. 1 year warranty on part and labor."
WASHER WHIRLPOOL WTW8540BW0 Arrived on site for washer making loud grounding sound durning spin cycle. Performed diagnostics mode and ran automatic cycle. Ran manual spin mode. Found failed bearing and suspension. . Schedule return on Thursday 21st. Please allow up to 2 hours for repair ; ordrng 1 SEENOTE (2 HR ) and 1 W10440786 (suspension)
WASHER MAYTAG MVWB765FW3 "Arrived on site for washer having drain failure. Customer stated that unit will continue to wash until they stop it. Performed diagnostics mode and checked fault code history. Found error code F9-E1 long drain, F0-E3 overload, F9-E2 long drain and F0-E5 off balance load. Inspected drain line, checked good . Ran manual test activated valves operation. Ran drain pump, found unit draining . Checked analog pressure hose was clear. Ran unit on normal cycle to check water level, checked good. Called tech support and spoke with Kathy and went over previous test. Need to replace control and continue to test drain cycle. Will return with drain pump on hand if needed. Schedule return for Thursday the 21st.(SR#7724198873).; ordrng 1 W11195970 (CONTROL BOARD )"