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for Pflugerville, TX
Lubita - Pflugerville, TX
Thomas was excellent - A little expensive but work was excellent
Rebeca - Pflugerville, TX
very polite, very informative, found the problem, replaced it.
Kevin - Pflugerville, TX
Jeff - Pflugerville, TX
Edgewater - Pflugerville, TX
Repairman was great, but...
Sheryl - Pflugerville, TX
Ice maker was under warranty and they kept asking for proof of warranty even though it was Kitchen Aid that arranged for them to do the repair. Repairman finally got it straightened out. Had to take a half day off work because they are only able to give a window of time and I have a job that doesn't allow me to leave without planning in advance.
good service but did not fix the problem
Trish - Pflugerville, TX
Service Tech was very friendly and knowledgeable about the machine, took the time to show me how to load the clothes and ran test on my machine however the problems was not fixed. Very frustrating to have a machine that is barely a year old and does not do its job correctly.
Great, clean, friendly
Thomas - Pflugerville, TX
Had a great exoerience with my warranty repair on my dishwasher.
Hanumantha - Pflugerville, TX
Esther - Pflugerville, TX
Andy was prompt, very pleasant and professional. Very informative and helpful! Thanks so much!
Very good, thorough service.
Zack - Pflugerville, TX
Mary Ann - Pflugerville, TX
Paul - Pflugerville, TX
The service people were polite and professional. HOWEVER THE FIX DID NOT CORRECT THE PROBLEM!
TM - Pflugerville, TX
After having another shop diagnose our washer issues as a transmission issue, I contacted Maytag and they decided to warranty the problem. They made arrangements with Appliance Express. I knew I didn’t agree with the diagnosis of the first tech, but was happy to see that the second tech sent for repairs (Steve), was able to make his own diagnosis and repair the issue with parts on the truck. I would definitely call and request Steve again!
Very knowlegable and quickly fixed our Appliance.
Betty - Pflugerville, TX
My husband had a detailed conversation with Tyler and was very impressed with all his excellent service provided. We will definitely use your service for any future issues.
Good, professional service
Esther - Pflugerville, TX
Steve notified me when he was on the way, was very knowledgeable and fixed my fridge!
He has my business for life
Eddie Schmidt - Pflugerville, TX
Steve was so great that he has my business for life.
Rosa - Pflugerville, TX
The technician that serviced my refrigerator was excellence and polite. I give him a 10 out of 10. I have no complaints
Derek - Pflugerville, TX
Tyler was very polite and courteous. Unfortunately he couldn’t fix our washer and the trip charge was high.
Betty - Pflugerville, TX
The service provided was very courteous and professional and fixed the problem with our washer.
Brittney - Pflugerville, TX
Great job from great tech
Mark - Pflugerville, TX
Tyler was on time friendly and professional, he completed the repair quickly tested the machine afterwards, and now we are are back in service
Mila - Pflugerville, TX
The office staff is very efficient and professional.
Repair of ice maker
John - Pflugerville, TX
Very quick, efficient, repair and pleasant person doing the repair. Good guy!
Tippy Top Service... Fantastic Field Service Man
Ray - Pflugerville, TX
He arrived on time and quickly diagnosed the problem. He worked me into his busy schedule and kept open communication informing me of his time table. He arrived on time and was in and out as he promised. My appliance works and I am super happy with the service.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for “not cooling in fresh foods area or making ice” complaint. Inspected unit and found evaporator fan inoperative. Removed and replaced evaporator fan. Unit checks good. No leaks detected, at time of service.
DRYER WHIRLPOOL WED4815EW1 Arrived on site for the unit timer will not advance and taking too long to dry. Tested the unit and found the timer has shorted. Replace the timer and tested the unit. Unit works properly and advise customer to clean air vents every six months.
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “dishes not drying” complaint. Inspected unit and found loose connection, at heater. Reconnected harness to heater and tested unit. Unit is performing as designed. No leaks detected, at time of service."
RANGE JENN-AIR JDR8895AAS Arrived on site for request that the right front burner would not light properly. Found a very small piece of rust in orifice. Push the orifice through with wire and burner now works properly.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for the unit freezer has condensation and frost buildup. Found the frost buildup is under the ice bucket. Use a heat gun to expand the freezer gasket. Also apply the heat gun to the ice door to make a good seal. Also applied adhesive On the freezer liner. Unit works properly and all water connections were dry at the time of service.
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to replace the console due to the user display is defective. Replace the console and tested the unit. Unit works properly and job complete.
RANGE WHIRLPOOL WFC310S0EB3 "Arrived on site for unit not heating and no light, ran unit and found barley any heat, found control sending volts to bake element, element was hot to touch but low heat, not glowing, replaced element and still had same results, also found control not sending voltage to light socket, unit will need new control and sensor to complete repair; ordrng 1 W11122531 (cntrl-elec) and 1 WPW10181986 (sensor)"
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to diagnose an oven that is releasing a lot of warm air into the room. Tested unit and found no mechanical failures to oven and found no mechanical failures at this time. Tested unit and found all is working properly and warm air homeowner is feeling is from the vent due to air movement. Advise homeowner this is normal operation and no repairs are needed at this time.
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived onnsite and found no dent In panel, replaced panel due to customer insistence.
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for the unit is leaking water from the water dispenser. Found the unit has a small leak from the water dispenser not the ice chute. Found the water pressure is to the unit is too high. Lowered the water pressure and tested the unit. Unit works properly and all water connections were dry at the time of service.
RANGE WHIRLPOOL WFE770H0FZ Arrived onnsite and removed stuck socket and lubricated to prevent further sticking. All checks good. Unit is now operating as designed.
DRYER WHIRLPOOL WED5000DW2 Arrived onnsite and replaced missing door seal and advised that long dry times was a result of poor airflow. Advised them that unit vent must be cleaned.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to replace the ice container due to Ice container not making good contact with the switch. Replace the ice container and the unit is working properly. All water connections were dry at the time of service.
REFRIGERATOR KITCHENAID KBFS20ECMS00 Arrived onnsite and found icemaker shorted. All checks good after testing new icemaker.
OVEN WHIRLPOOL WFC150M0EB2 Arrived on site for the unit is making a squeaking noise when the oven is on. Tested the unit at 350° and found the unit is making a squeaking noise.advise to adjust the bracket that holds the bake element. Adjusted the bracket and tested the unit. Unit works properly and job complete.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Was able to enter diagnostics and test all functions. All operating as designed. Left unit cooling and on. No parts.
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Arrived on site for refrigerator control panel not working. Tested and inspected unit and found failed control panel. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for oven with F8-E0 error code, tested and inspected unit and found unit has F8-E0 And F6-E4 Will need to replace ACU and UI. Also ordering cooling fan in case needed..; 1 W11248652 (FAN) and 1 W11261167 (ACU) and 1 W11297709 (CONSOLE )"
DRYER MAYTAG MGDX655DW2 Arrived on site for dryer not operating. Tested and inspected unit and found failed them fuse and clogged house vent line. Customer approved estimate. Removed failed part and replaced with new tested unit and operations are normal. no gas leaks present at time of service.
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site and found unit “dent” to be a smudge. Panel not needed. All checks good after cleaning. Unit is operating as designed.
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for refrigerator leaking water from dispenser. Tested and inspected unit and found small dripping from failed ice door. Ordering part No water leaks present at time of service.; ordrng 1 W11163769 (ICE DOOR)
VENTHOOD WHIRLPOOL WVU37UC0FS0 Arrived onsite for builder complaint of venthood rattling. Tested unit and found blower assembly warped. Unit will need new fan blower assembly. No other issues found.; ordrng 1 W11100651 (blower-fan)
WASHER WHIRLPOOL WET4027HW0 Arrived on site for washer not operating properly. Tested and inspected unit and found failed lock latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for unit display black, disconnected console and re connected console and unit now displays but has faint lines in screen, unit will need console to complete ; ordrng 1 W11351998 (CONSOLE )"
DRYER MAYTAG MEDB765FC0 Arrived onsite for customer complaint of dryer making loud vibration noise when tumbling. Tested unit and confirmed issue. Removed bulkhead. Found heating element bracket rattling on base. Use dryer pads to dampen area. Reassembled and tested unit. Unit now tumbles quietly as intended. No other issues found.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator not making ice. Tested and inspected unit and found when test #15 ran 01 appeared. When inspected found issues with ice container not making contact with switch not allowing ice to produce. Ordering ice container no water leaks present at time of service.; ordrng 1 W11129522 (ICE CONTAINER )
REFRIGERATOR WHIRLPOOL MFI2665XEM7 Arrived on site to diagnose a refrigerator that is leaking. Found icemaker cycling constantly even though icemaker was turned off at control. Main control board and icemaker are both shorted out and will both need to be replaced to complete repairs..; ordrng 1 W11035752 (CONTROL)
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Arrived on site to complete repairs on refrigeration system for refrigerator. Removed all contaminants from system by flushing complete system and pulled unit into deep vacuum. Verified unit held vacuum and there were no leaks. Charge unit with 5.3 ounces of refrigerant and tested unit for an extended period of time. Found pressures were consistent and no further failures were found at this time. Unit was not hooked up to water at time of repair and was in the garage.
WASHER ROPER RTW4516FW2 Arrived on site for washer making loud noise. Tested unit and could not repeat noise. Inspected unit and found issues with agitator. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
MICROWAVE GE PEB7227SL1SS Arrived on site to replace parts ordered by previous technician. Replaced leveler switch and board latch. Tested unit and found all is functioning properly at this time and control panel was not needed.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for the unit is not cooling or freezing. Tested the unit and found all the fans are not working. The compressor will turn on and is working properly. Unit will need a new condenser fan, evaporator fan motor, and control.; ordrng 1 W10854034 (motor-cond) and 1 W11174836 (CONTROL) and 1 WP2315549 (motor-evap)"
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for broken handle on draw . Found facia on upper freezer draw broken . Ordering whole draw assembly due to some cracks on draw bin . .No water leaks detected at time of service . ; ordrng 1 AUTHO and 1 WPW10493169 (bin-freezr)
WASHER WHIRLPOOL WFW70HEBW1 "Arrived on site for unit leaks, found hose from dispenser came off bellow fitting. Re attached and tested good, with no leaks on site"
WASHER WHIRLPOOL WFW9200SQA10 Arrived on site for washer not draining . Ran diagnostics and got drain error only codes . Removed catch and found some socks stuck in trap . Removed and ran diagnostics . All checked normal . No water leaks detected at time of service .
WASHER GE GFW490IPDG Arrived on site to diagnose a washing machine is leaking. Tested unit and found front of her door gasket Bellows has come on mounted causing it to leak past the door. Remounted Bellows and tested unit. Found after services were performed.