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for Nolanville, TX
Kimberly - Nolanville, TX
Fast, efficient and went above and beyond. Plan to have them back out for another repair soon.
Arrived on site for no operation with f01 error, found correct household voltage, found faulty main motor control. Replaced control, verified operations, unit checked good. Dryer venting is clear.
Arrived on site for no cool in freezer. Found upon arrival freezer is at 2 degrees, found frost build up on interior, left side of freezer door seal is sagging. Will need to replace door seal. Customer states that freezer was not cooling major noise in freezer and that all food thawed out as well. Will need to replace thermostat included in freezer evaporator motor on freezer. No ice build up in fridge, will bring on return visit no ice build up on evaporators. All water connections dry. Callie assisted with part and reschedule date.
Arrived on site for long dry times, found blower and ducting completely full of lint, apartment maintenance will need to have ducting cleaned, showed customer blockage. With vent removed unit is heating to spec and running to mfg standards. Unit is left pulled out for maintenance.
Arrived on site for no heat, found open mag tco. Magnetron will need to be replaced. Found socket to light shorting. Voltage on wall checked correctly. Mag tco is showing as discontinued. Jordan assisted with other parts. Let renters know that part is in research. Renter will contact owner about diagnosis. Customer not home at time of service. Door was unlocked. Tech not able to relock door upon departure. Let customer know.
Arrived. On site for runaway temps and control lockdown. Replaced control and probe, verified operations. Temps Ckd good.
Arrived on site to install part. Tested unit in service mode and 7-1 code appeared. Ran diagnostics to clear control and customer is able to run unit. No leaks found; all connections were dry.
WDT720PADM2 (Dishwasher) - Arrived onsite for customer compliant of dishwasher not wash not washing dishes. Tested unit and found sump n motor not pumping water. Removed faulty sump n motor and installed new replacement. Reassembled. Tested unit. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service.
WRF736SDAM14 (French Door Refrigerator) - Arrived onsite for customer complaint of no ice prodcution in french door refrigerator. Ran test 056 and found error code E2. Found icemaker stripper not turning. Removed faulty icemaker and installed new replacement. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Arrived on site for the units timer will not turn off. Found the units on the off selection will start and found the timer is defective. Replace the timer and test the unit. Unit heat and works properly. Advise customer to clean air vents every six months.
WTW8500DC1 (Top Load Washer),Arrived onsite for customer complaint of clicking noise and not starting. Ran service diagnostics. Found error code F0E5 (Off Balance),F0E3 (Overload). Cleared error code and ran test 052. Unit completed sucessfully. Tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.