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Local Reviews
for New Braunfels, TX
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Laura - New Braunfels, TX
Great service!
Regan - New Braunfels, TX
excellent seevice
Terry - New Braunfels, TX
Extremely knowledgeable and handled repair quickly. Also took damaged door to dispose of it.
Taha
Tamela - New Braunfels, TX
Robert was very friendly, knowledgeable, and efficient.
Great Service
Donald - New Braunfels, TX
Diego is an awesome service technician. He listens, knows what he is talking about and is well spoken. Best service technician I have had at my house, ever. Thank you, Diego.
Diego determined the problem with my Maytag washer in no time. He also fixed the problem fast and efficient.
Sandy - New Braunfels, TX
Excellent from start to finish!
Ritchie - New Braunfels, TX
I was very satisfied with everyone that I had dealings with. From making the appointment to getting the work completed - Well Done!
Awesome Serivce
Ralph - New Braunfels, TX
Thank you for taking care of our appliance. You are so professional and timely.
Awesome Technician
Melissa - New Braunfels, TX
Great service!
Laura - New Braunfels, TX
Diego came out during the time frame given. Called first with a 10 - 15 minute arrival notice. Was nice, efficient, and professional. Diego impressed me enough that I kept the Appliance Express card for future use.
my washer repair
Roy - New Braunfels, TX
great work and friendly people
Great Service
Frances - New Braunfels, TX
We really appreciate your service, after having to pay so much at the laundromat to wash & dry our clothes. It is nice not to have to go out to get our clothes done. Thank you.
Great service even on Christmas eve
Denise - New Braunfels, TX
Friendly, explained everything and was was here when he said would be
Quick Repair
Debbie - New Braunfels, TX
Kevin was able to quickly diagnose and then take care of the problem.
Great Service, Awesome!
Frances - New Braunfels, TX
Appreciate caring service.
Great Service
Therisa - New Braunfels, TX
Great service! Very professional, on time, friendly and easy to understand when explaining problem and remedy to me. Wish all appliance service was this easy and reliable.
Great service
Jeremy - New Braunfels, TX
Great service
John - New Braunfels, TX
Great service and honest answers
George - New Braunfels, TX
nice guy but could not fix refrigerator.
Alice - New Braunfels, TX
Diego was super nice but was able to fix my refrigerator. He could not help me further. I am very bummed and unable to give high ratings.
Speedy response
Sharyn - New Braunfels, TX
We are pleased that in a very busy time we were able to get service before we left on vacation. You saved the day!
On time, quick and accurate diagnosis, special parts ordered. Parts received, installed , ice machine back in service.
Billy - New Braunfels, TX
Satisfied
Great service
Gabby - New Braunfels, TX
Great service, very friend repairman
John - New Braunfels, TX
Very prompt, called ahead to set up time to come out, kept us informed, showed up prior to appointment
Great service
Karen - New Braunfels, TX
Diego G.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjuster kit and tested upper rack. All functions tested OK. No leaks present. Job complete
Diego G.
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Replaced timer due to not advancing. All functions tested OK. No leaks present. Job complete
Diego G.
OVEN KITCHENAID KODE300ESS04 arrived on site. Checked for noise issues. Oven still making noise when in use. Called tech support and they are recommending to disconnected each component to figure out where noise is coming from. After further diagnosis couldn’t pin point noise. Will need both blowers and elements. Allow 2HRS. Office to reschedule. File#7723947432; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 2 W10861504 (BLOWER )s
Diego G.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site. Check for noise issues. Found damper in refrigerator compartment not opening up all the way creating loud noise. Replaced damper and cycled, all functions tested OK. No leaks present. Job complete"
Diego G.
RANGE WHIRLPOOL WEG515S0FW0 Arrived on site. Check for Console issues. Found screws for Console loose. Re-positioned and tighten down on screws for Console. All functions tested OK. No leaks present. Job complete
Diego G.
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site. Replaced main board per tech-support. When trying to dispense ice, relay on main board popped. Called tech-support again and they are recommending replacing freezer door due to short in harness and main board. Will need freezer door assembly and main board to repair unit. Office to reschedule. File#7723946591; ordrng 1 LW10367500 (dor-fip ms STAINLESS STEEL DOOR ) and 1 W11088499 (CONTROL )"
Diego G.
WASHER WHIRLPOOL WTW8800YC1 "Arrived on site. Replaced washer dispenser and to bring per tech support. Ran diagnostic test, all functions tested OK. No leaks present. job complete"
Diego G.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace pantry control and LED board. After replacing still having same problem. Called tech-support verified switches all checked OK. Recommending to replace UI and main control at the same time. Will order door switches for back up. Office to rescheduleFile#7723944518; ordrng 1 W10624574 (cntrl-elec) and 1 W10675033 (MAIN CONTROL) and 1 W10852741 (UI) and 1 W10899596 (BOTTOM FLOOR ) and 2 W11085027 (DOOR SWITCHES FOR REFRIG COMPARTMENT )s and 1 W11131698 (DOOR SWITCH FREEZER)
Diego G.
DISHWASHER AMANA ADB1400AGS1 "Arrived on site. Check for no wash issues. Found bad sump. Replace sump assembly and cycle, all functions tested OK. No leaks present. Job complete"
Diego G.
VENTHOOD UNKNOWN UXT3030ADB2 Arrived on site. Check for humming issues. Found blade hitting filter. adjusted blade and filter. All functions tested OK. Job complete
Diego G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Replaced ice bin, slides and gears. All functions tested OK. No leaks present. Job complete"
Robert J.
MICROWAVE WHIRLPOOL KOCE500ESS06 "Arrived on job to replace control boards and harness. After we replaced, still had same code. Called tech line and they said to replace fuse. Replaced fused error code went away. Tested operation, passed."
Diego G.
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site. Replaced bezel for lid. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Diego G.
COMPACTOR KITCHENAID KTTS505ESS Arrived on site. When attempting to replace panel found new panel damage in box. Re-ordered panel for repair. Office to reschedule; ordrng 1 W10714558 (PANEL )
Diego G.
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. When attempting to do recovery on unit found no Freon in system due to weight of tank. Called tech-support and verified no leaks on both evaporators and compressor area. Leak in wall and it’s non repairable. Whirlpool will contact customer with resolution. Job complete File#7723895040
Diego G.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjusters due to noise. After replacing adjusters found tub wheels making noise as well. We need tub wheels to repair unit. Office to reschedule; ordrng 2 W10078083 (tub wheel)s
Diego G.
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Checked for not advancing issues. Found bad timer not allowing unit to advance. Will need timer to repair unit. Reschedule for 1/16/19; ordrng 1 W10185982 (timer)
Diego G.
REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site. Checked for freezing issues. Found vegetables in drawer freezing. Removed damper and added silver tape to close down flow of air going to drawer. All functions tested OK. No leaks present. Job complete
Diego G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for no water issues. Found installers didn’t turn on the water. Turned on shut off valve and checked dispenser and icemaker, all functions tested OK. No leaks present. Job complete"
Diego G.
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found button sticking at times. Replaced control and cycle, all functions tested OK. No leaks present. Job complete"
Diego G.
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site. Check for no spinning issues. Found error code for bad shifter. Replaced shifter and cycled, all functions tested OK. No leaks present. Job complete"
Diego G.
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Arrived on site. Check for icemaker issues. Found bad thermostat on ice maker creating ice to clump up. Replaced ice maker and cycle, all functions tested OK.Instructed customer to dump out ice once a month to keep from having to dispenser issues. No leaks present. Job complete"
Robert J.
WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of washer was not turning on. Latch was attempting to lock but wasn’t. Replaced lock. After latch locking the control board would not respond to any commands. Replaced control board ran diagnostics and everything ran fine. No leaks detected at time of service.
Diego G.
DRYER WHIRLPOOL WED7000DW2 "Arrived on site. Check for no heat issues. Found bad cut off not allowing power to go to heater. Replaced cut off and cycle, all functions tested OK. Job complete"
Diego G.
WASHER WHIRLPOOL WTW8800YC1 Arrived on site. Check for leaking issues. Found leak coming from dispenser and to bring area. Call tech-support and they are recommend to replace tub ring and detergent dispenser at the same time. Rescheduled for 1/16/19File#7723920671; ordrng 1 W10172154 (washer dispenser asm)
Robert J.
DRYER WHIRLPOOL WHD5090GW0 "Arrived on job for complaints of dryer not turning on and f01 error code. Verified code,verified power supply to control board. Replaced control board. Ran test cycle passed."
Robert J.
WASHER WHIRLPOOL WTW4816FW2 "Arrived on job for complaints of oil leaks and noise. Verified oil leaks on cover and cam pulley. Replaced gearcase,pulley .ran test cycle passed,calibrated,no leaks detected at time of service"
Diego G.
REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Replaced ice maker and unclogged drain. When attempting to replace rails found correct part number wrong part in box. Will need to re-order right rail. Customer is going out of town for a couple weeks she said she will call back when she knows she’s available.; ordrng 1 W10397635 (slide)
Diego G.
ICE MACHINE KITCHENAID KUIC15NRTS0 "Right on site. Replaced drain pump and ran diagnostics, all functions tested OK. Collected remaining balance of 124.25. instructed customer allow 24 to 36 hours for ice bin to fill up. No leaks present. Job complete"
Robert J.
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on job to replace thermostat.after replacing thermostat ran diagnostics,passed. No leaks detected at time of service."
Diego G.
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Arrived on site.Check for dispenser issues. Found Bad dispenser motor. Replaced dispenser motor and still have an issues. Called tech-support and found no voltage coming out of main control board. Will need control board to repair unit. Rescheduled for 1/16/19File#7723905978; ordrng 1 W11088499 (CONTROL )
Diego G.
DRYER WHIRLPOOL WED4815EW1 "arrived on site. Check for heating issues. Found connector for heater not connected all the way. Reconnected connector and cycled, all functions tested OK. Job complete"
Robert J.
WASHER MAYTAG MVWC565FW Arrived on job for complaints of not spinning. Ran diagnostics and calibration. No codes and no leaks detected at time of service.
Robert J.
WASHER WHIRLPOOL WFW72HEDW Arrived on job for complaints of noise and not spinning correctly. Rotation of basket can hear bearing bad will need to replace tub. ; ordrng 1 CNOTE (AUTHO ) and 1 CNOTE (2 MAN) and 1 WPW10737541 (tub-outer)
Robert J.
REFRIGERATOR JENN-AIR JFC2290REM00 Arrived on job to replace freezer door. After replacement test seal and operation.