Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for New Braunfels, TX
Mishelle - New Braunfels, TX
Great service, very kind and informative. Unfortunately, the leak is still occurring...slower but it is still leaking
Kim - New Braunfels, TX
Noah was very professional and the repair was done in a timely manner. Will definitely use Appliance Express in the future. The repair bill was very reasonable too!
On time and great service
Madeline - New Braunfels, TX
Even though the appointment window was between 11am-2pm, Noah arrived exactly at 11am. He called to inform he was on his way. He explained the issue with the fridge and how he was fixing it.
James - New Braunfels, TX
Very knowledgeable technician. Quickly identified and fixed the problem. Highly recommend! Just wish they could have come out a little quicker.
Kenny - New Braunfels, TX
Excellent with repair person
Shelby - New Braunfels, TX
Great job , in and out .. I was quoted 109.00 over phone , but paid 165.00 please let me know why .
Linda - New Braunfels, TX
The tech was very helpful and friendly. He explained the problem and what needed to be done to resolve it . He also left a card and magnet in case I need help with any appliances in the future .
Wesley - New Braunfels, TX
I had an issue with my fridge, and Luis knew exactly what to do and offered some great tips.
Great and friendly
Gaye - New Braunfels, TX
Easy to get an appt. great service, on time!
Candance - New Braunfels, TX
Stan - New Braunfels, TX
The Service Technician was totally on time and on target. He wasted no time in identifying the problem with my dryer and delivering a solution. Highly professional!
Barbara - New Braunfels, TX
Very polite and professional young man.
David Schamerhorn - New Braunfels, TX
Kendra - New Braunfels, TX
Our technician was knowledgeable and very friendly!
Great, fast service!
Lindsay - New Braunfels, TX
Well handled request
Gilbert - New Braunfels, TX
Noah did excellent in handling my washer issue, took the time to address the problem and now get to enjoy my new washer.
Courtesy - Prompt - fixed it the 1st trip
Michael - New Braunfels, TX
James - New Braunfels, TX
Service was on time and efficient!
Frankie - New Braunfels, TX
Yuliya - New Braunfels, TX
Excellent service! Noah, our service technician, arrived promptly as scheduled; evaluated the problem and corrected the problem and explained what the problem was.
fast and efficient
Christine - New Braunfels, TX
He came on time, was able to evaluate the problem quickly and fix it. I still don't know if what he did alleviated the problem. I need ice cream to test it and I don't have it now.
Thomas - New Braunfels, TX
Robert was outstanding! One time and quickly resolved the problem. Thanks Robert!
Fixed our Kitchen Aid Fridge
Mike - New Braunfels, TX
Service provider was able to diagnose our problem and had the necessary parts to fix it with just the one service call.
Helen - New Braunfels, TX
Noah did a great job replacing the mother board on the oven/microwave. He was prompt and courteous, and very knowledgeable about his replacement job.
Paula - New Braunfels, TX
REFRIGERATOR JENN-AIR JB36NXFXRE01 Arrived onsite for the refrigerator ice maker not making ice. Ran diagnostics and found that there is no water getting into the ice maker. Heard the valve kick on but no water. Filter is new. Will need to change out the water valves. But will need to set this call as a 2 man. ; ordrng 1 2317847 (tube-water)
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site to inspect fridge for not dispensing water again, called Techline and checked on issues, Techline stated the entry port to the water line is freezing due to position of icemaker and line, will need to be replaced. Sr # 7727969971
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived onsite for the refrigerator not cooling. Ran diagnostics and found that the previous technician left the freezer fan and defrost element disconnected. Reconnected fan and defrost and refrigerator started to cool down . During testing found that the water dispenser is not dispensing water and the ice maker is not filling with water. During inspection found that the water reservoir is frozen. Ordered parts. Reservoir and water valves will need to replaced on next visit. ; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt) and 1 WPW10366790 (reservoir)"
BUILT-IN M/W JENN-AIR JMDFS24GS01 Arrived onsite for the built in microwave oven not heating. Removed microwave from the wall, Replaced mag and cap and diode. Tested microwave and it worked just fine. Complete
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived onsite for the refrigerator not cooling. Replaced compressor,3 way valve , dryer and inverter box. Added Freon and pressures are good and refrigerator cooling good. Complete"
REFRIGERATOR KITCHENAID KRFF707ESS01 Dropped of nameplate to customer. Complete
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site to install light for not illuminating freezer. Replaced light and tested, no problems found. Complete"
WASHER MAYTAG MVWB835DW3 "Arrived on site to inspect washer for loud noises during operation and smell, checked operation with 7towels inside of washer, all functions checked out. Smell was coming from cap in agitator, instructed Customer to clean out cap. No problems found. Complete ;
COOKTOP WHIRLPOOL WCE55US0HS01 "Arrived on site to inspect cooktop for cracked glass, replaced cooktop and tested. No problems found. Job complete"
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Arrived on site to inspect fridge for not keeping fridge cool, upon inspection found the fridge fan was frozen in place and defrost thermistor did not work. Replaced wiring harness. Job complete"
MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived on site to inspect microwave for not closing to start, check interlocks and realigned interlocks and checked all functions, no problems found. Job complete"
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for the dishwasher not washing. Ran diagnostics and found that the sump and pump motor is not working. Replaced sump and pump and dishwasher tested fine and no leaks detected complete.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator water dispenser leaking water. During testing found that the water dispenser portion was not working properly. Replaced separator and issue has been resolved. Complete
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to inspect fridge for not making ice, upon inspection and speaking to tech line, found the new installed icemaker getting 12v and not moving, will need to reorder icemaker. Office to reschedule ; ordrng 1 w11099789 (ICEMAKER )"
FREEZER WHIRLPOOL WSZ57L18DM00 Arrived onsite for the freezer not cooling. During testing found that the temperature is staying at 32 degrees and EVAP frost pattern is not good. Will need a sealed system repair. Complete
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to install door for frosting issues. Installed door and moved over all hardware. Job complete
MICROWAVE GE JVM3160RF4SS "Arrived on site to install door and switch holder, installed both and found door dented and switch holder fixed a part of the issue but did not heat, will need to call GE Techline after team meeting(per GE). Office to reschedule ; saved tckt"
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher with an orange substance like film . Upon inspection found that the dishwasher is totally covered in an orange like substance. Stated to customer that this is not a dishwasher malfunction. The water looked clear going in the dishwasher. Advise customer to clean the dishwasher really well and to run a cycle without dishes and monitor the out come. Called tech line and documented the situation. Sr # 7727934184. Complete
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived onsite for the refrigerator not cooling. Ran diagnostics and found no error codes for the system or ice maker. Ice maker tested fine. Checked temperatures I got 20 degrees in freezer and 43 degrees in refrigerator. Frost pattern is not there. Checked compressor and it’s really hot to touch and it does not sound right. Will need a sealed system repair. ; ordrng 1 ACCESS (ACCESS VALVE ) and 1 W10832994 (compressor) and 1 W10874835 (valve) and 1 W11087200 (invrtr-box) and 1 WPW10143759 (dryer)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator filter hard to remove. During testing found that the filter was really hard to remove. Had to use channel locks pliers. Found that there was a piece of tin foil stuck on the filter causing it to bind up during removal. Replaced filter with customer provided filter and tested good. No leaks present. Complete.
DISHWASHER WHIRLPOOL WDT780SAEM2 Arrived onsite for the dishwasher not working. Ran diagnostics and found that the sump and pump motor is not working. Will need to replace sump and pump. Complete
COOKTOP THERMADOR PCG366G "Arrived on site to inspect cooktop for not igniting, upon inspection found the let two burners not igniting or clicking, no gas was let out, ordering igniter switches and igniters. Office to reschedule ; ordrng 2 00617161 (IGNITER )s and 2 00629722 (IGNITER SWITCH )s"
ICE MACHINE KITCHENAID KUID308ESS1 Arrived on job to replace hose. Rechecked previous work and found the pump not working water level too low. After replacement test operation.
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived on job to replace icemaker. After replacement test operation. No codes and harvest. No leaks detected at time of service.
WASHER WHIRLPOOL WFW75HEFW2 "Arrived on site to inspect washer for not operating, upon inspection found the latch not working; ordrng 1 WP8183270 (LATCH)"
DRYER WHIRLPOOL WED5000DW2 "Arrived on site to inspect dryer for not sealing due to tear, upon inspection found the tear.Ordering correct seal and rescheduled
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived on site to inspect fridge for not cooling, upon plugging in unit out of surge protector, compressor turned on, fan turned on, both shut off after 5 min. Power cord supplying bad voltage. Ordering power cord,; ordrng 1 W11103758 (POWER CORD )"
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site to inspect fridge for not light in freezer, replaced switch and light turned on and off with no issues. Complete"
OVEN WHIRLPOOL WFG525S0JS0 "Arrived on site to inspect oven for not keeping temps, replaced sensor and both control boards, checked oven at 300 and it kept temp, no problems found. Complete"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to inspect fridge for not coolin, upon inspection found the compressor running but no heat on lines or compressor, boards tested fine. Ordering SS repair . Office to reschedule. ; ordrng 1 SSTECH (SSTECH ) and 1 W10525237 (PAN ) and 1 W10525237 (EVAP) and 1 W10756020 (COMPRESSOR ) and 1 W10913906 (ACCESS) and 1 W11035765 (EVAP) and 1 WPW10143759 (DRIER )"
COMPACTOR KITCHENAID KTTS505ESS0 "Arrived on site to inspect compacted for not compacting, upon inspection found after 6 tries it gets stuck in the basket, after speaking with CS ordering switches and office to reschedule; ordrng 1 777811 (DIRECTIONAL SWITCH ) and 1 9871829 (SWITCH ) and 1 9871971 (SWITCH ) and 1 9871973 (SWITCH )"
DISHWASHER WHIRLPOOL WDT970SAHZ "Arrived on site to inspect dishwasher for not opening and sliding, replaced adjusting kit, no problems found. Complete"
REFRIGERATOR JENN-AIR JB36NXFXRE01 "Arrived on site to inspect fridge for not making ice, installed new icemaker due to the ability to make ice just not as much as needed. Installed Icemaker. Job complete"
WASHER WHIRLPOOL MVWB835DW3 Arrived onsite for the washer with error code F6E2. Ran diagnostics and found error code F6E2 communication error. Called tech line and they stated to make sure the washer is on its own circuit. If so to replaced control board and console at the same time. Tested washer outlet and it’s on its own circuit. Sr# 7727905100.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for the refrigerator freezer door gasket not sealing properly. Installed new freezer door that was ordered and issue still hasn’t been resolved. Called tech line and they stated that they will put the refrigerator in review