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Local Reviews
for New Braunfels, TX

Rated 5.0 out of 5 stars based on 27 customer reviews

Map of New Braunfels, TX

Great Service




The Staff was very professional and explained exactly what he was doing.


Map of New Braunfels, TX

Great





Map of New Braunfels, TX

Fat service




Kevin was on time; quickly fixed the problem. He was very polite and cordial.


Map of New Braunfels, TX

Excellent service




This was a warranty repair. Connor took the time to explain the likely cause of the problem and what he was going to do to fix it. The cause was what he expected and the problem was corrected.


Map of New Braunfels, TX

Great Service




Diego G. Was very professional and pleasant. Fixed the problem very quickly.


Map of New Braunfels, TX

Excellent




Excellent tech identified problem quickly


Map of New Braunfels, TX

Craig




Great service! Very professional and courteous.


Map of New Braunfels, TX

Great service





Map of New Braunfels, TX

Awesome and fast service





Map of New Braunfels, TX

Excellent service




Diego very courteous a knowledgeable. You have an excellent employee here. Thanks for a job well done.


Very courteous, professional and knowledgeable.





Very courteous, professional and knowledgeable





Very courteous, professional and knowledgeable





Good price, awesome service





Jean




He was great and very efficient


Very nice service man. Timely and caring





trustworthy




Daniel is an engaging, efficient, knowledgeable technician. He asks what is the problem, explains what the problem is and how to repair it, as well as how long it should take to repair. If parts are needed, he explains why he cannot repair it that day and lets you know when he will be back with parts. Trustworthy is the word that describes his work ethic.


Bryan




Awesome Service!!!


Dave




The office staff (Susan) and the technician (Daniel) were very professional, on time, and did a great job!


Kim




Excellent,professional and prompt!


Super Service




Explained everything, replace what needed to be replaced in a very efficient time. Very courteous


Kim




Great service!


Rkneckel




Prompt, professional, and courteous service. So far issue appears to be corrected.


Great service





Bill




Excellent


Connor M.

Connor M.

MVWB725BW0 maytag washer Arrived on site to test unit for noise during operation. Found failed bearings. Will need call weighed. Office to schedule directly. Allow 2 hours

Near Gruene Haven, New Braunfels, TX 78132
Connor M.

Connor M.

KBFN506ESS00 kitchenaid Arrived on site to test unit for popping noise on right hinge. Found screw on bushing arm loose. Corrected issue and tested unit. Unit working properly. No leaks detected.

Near Horseshoe Ct, New Braunfels, TX 78132
Connor M.

Connor M.

KICU569XSS00 kitchenaid induction cooktop Installed burners and tested unit. Cookware for induction purchased by customer is not compatible with this cooktop. Confirmed proper function of all burners with cast iron. Job completed.

Near Copper Ridge Dr, New Braunfels, TX 78132
Connor M.

Connor M.

UXT4030ADB2 whirlpool vent hood Arrived on site to test unit for fan not working. Found fan operating as designed. Replaced fan motor per cs. Unit working properly.

Near Rock Nettle, New Braunfels, TX 78130
Connor M.

Connor M.

WDT720PADM3 whirlpool dishwasher Arrived on site tontest unit for upper rack issue.mfiund both right side rollers broken. Replaced and tested unit. Unit working properly, no leaks detected.

Near Rock Nettle, New Braunfels, TX 78130
Connor M.

Connor M.

MED9700SB0 maytag dryer Arrived on site to install rollers for repair. Installed both rollers at rear of unit as one had fallen off completely causing other roller to deform severly. Removed excess lint caused by large gap between drum and bulkhead. Unit working properly. Instruct on proper venting and fire hazard.

Near Paradise Hills, New Braunfels, TX 78132
Connor M.

Connor M.

WRX988SIBM00 whirlpool refrigerator Arrived on site to install parts for return. Installed adapter kit, and sealed fill tube opening at back of unit. Unit working properly, no leaks detected.

Near Cedar Elm St, New Braunfels, TX 78132
Connor M.

Connor M.

WRF767SDEM01 whirlpool refrigerator Arrived on site to test unit for temps too high in ff compartment. Fiund evap severly frosted over. Will need to defrost for 24 hours before repair to avoid damaging evap. Sw approved 5/17. Will need to replace harness and perform proper service pointer.

Near Horseshoe Trail, New Braunfels, TX 78132
Connor M.

Connor M.

WDT920SADM3 whirlpool dishwasher Arrived on site to test unit for not drying dishes well. Found rinse aid dispenser has never been used. Confirmed heater operation and instruct on proper use. No leaks detected.

Near Carriage Inn, New Braunfels, TX 78132
Connor M.

Connor M.

UXT4030ADB2 whirlpool vent hood Arrived on site to test unit for not moving air when turned on. Found fan not reaching proper speeds with correct voltage. Replaced fan and tested unit. Unit working properly.

Near Mistflower, New Braunfels, TX 78130
Connor M.

Connor M.

MDB8959SFZ4 maytag washer Arri ed on site to test unit for leaking during use. Found condensation on top outsid eof unit, pink residue all over unit. No components leaking. Unable to duplicate issue. Water is most apparent on left side. Ordering gasket and left hinge. Customer needs 12-3 on thursday. If unable to schedule properly please contact customer.

Near Roadrunner Ave, New Braunfels, TX 78130
Connor M.

Connor M.

WFW3090GW whirlpool washer Installed tank and tested unit. Unit working properly, no leaks detected.

Near Button Ball, New Braunfels, TX 78130
Connor M.

Connor M.

WTW8540BW whirlpool washer Arrived on site to install bearing kit and rotor. Installed both parts and tested unit. Unit working properly, no leaks detected.

Near Button Ball, New Braunfels, TX 78130
Daniel  A.

Daniel A.

KRMF706ESS01 Refrigerator not cooling/freezing. Replaced filter drier. No refrigerant in sealed system. Checked refrigerator/freezer evaporator coils and condenser. No refrigerant leaks detected. . Normal operation after service

Near I-35, New Braunfels, TX 78130
Daniel  A.

Daniel A.

WDT720PADM2 Dishwasher not draining (new home ). Check valve on drain hose not positioned properly/opening fully to allow water to drain. Verified drain pump operation. Checked water inlet and drain hoses. No leaks detected

Near Enclave Trail, New Braunfels, TX 78132
Daniel  A.

Daniel A.

WRF767SDEM01 Not cooling in refrigerator compartment. Not defrosting/drain pan frozen over. Replaced and repositioned refrigerator evaporator fan motor/thermistor. Defrosted refrigerator evaporator. Normal operation after service

Near Wauford Way, New Braunfels, TX 78132
Connor M.

Connor M.

WSZ57L18DM00 whirlpool refrigerator Arrived on site to test unit for condensation on upper left corner of ff compartment. Found gasket slightly pulled away from cabinet on corner. Corrected issue with heat gun. Unit working properly, no leaks detected.

Near Napoli, New Braunfels, TX 78132
Connor M.

Connor M.

WTW8540BW whirlpool washer Arrived on site to test unit for oil coming from under unit. Spun basket manually and fiund failed bearing likely caused by bad tub seal. Rotor covered in oil will need to replace. Allow 2 hours. Office to schedule directly.

Near Copper Creek, New Braunfels, TX 78132
Connor M.

Connor M.

WED8500BW0 whirlpool dryer Arrived on site to test unit for door not closing properly. Found failed door catch. Replaced and tested unit. Unit working properly. Instruct on proper venting and fire hazards.

Near Copper Creek, New Braunfels, TX 78132
Connor M.

Connor M.

WTW7800XL0 whirlpool washer Arrived on site to test unit for loud noise during operation and oil on ground. Also lid is cracking when lifted. Fiund failed tub seal allowing water into bearing assy. Bearings have failed causing loud operation. Left hinge is rusted out and needs to be replaced. Need autho. Allow 2 hours. Office to schedule directly.

Near Haven Point Loop, New Braunfels, TX 78132
Daniel  A.

Daniel A.

WDT710PAHW0 Not cleaning dishes. Defective motor/sump. Verified voltage to component. Replaced motor/sump. Checked water inlet and drain hoses. No leaks detected

Near Hunters Creek Dr, New Braunfels, TX 78132
Daniel  A.

Daniel A.

WOS51EC0AS04 Oven not heating/coming on. Replaced thermal fuse. Verified blower operation/venting. Replaced hi limit thermostat. Verified normal operation after service

Near Hunters Creek Dr, New Braunfels, TX 78132
Connor M.

Connor M.

WEE745H0FS0 whirlpool range Arrived on site to test unit for not regulating temps on rr burner. Found switch faulty. Replaced and tested unit. Unit working properly at time of service.

Near River Chase Dr, New Braunfels, TX 78132
Diego G.

Diego G.

Arrived on site. Check for no operation issues. Found blower seized up. Replace blower and fuse. Tested unit, all functions tested OK. Job complete

Near Magnum, New Braunfels, TX 78132
Daniel  A.

Daniel A.

W5CE3024XB Cooktop cracked during normal use. Replaced cooktop. Checked elements and limiters. Normal operation after service. Elements cycling normal

Near Loma Verde Dr, New Braunfels, TX 78130
Daniel  A.

Daniel A.

WMH32519CS1 Microwave not heating. Defective high voltage diode. Replaced component. Checked high voltage capacitor and magnetron. Verified door switches operation. Normal heating/operation after service

Near Altwein Ln, New Braunfels, TX 78130
Connor M.

Connor M.

MVWB765FW1 maytag washer Arrived on site to test unit for saueaking noise during spin. Found when unit is in high speed spin on step 12 empty it shakes excessively. Fiund bent shaft on gearcase. Ordering for return. Office to scheudle directly.

Near Cobblestone Dr, New Braunfels, TX 78132
Connor M.

Connor M.

WDT780SAEM2 whirlpool dishwasher Arrived on site to test unit for upper rack issue. Fiund both adjusters had rollers broken off. Replaced with new adjuster kit. Unit working properly. Attached picture of work order for lowes installers dating 5/25 which makes unit in warranty. No leaks detected.

Near Tilden Trail, New Braunfels, TX 78132
Connor M.

Connor M.

WRT311FZDW whirlpool refrigerator Arrived on site to install door for liner damage. Installed and checked for proper fitting shelves. Unit working properly, no leaks detected.

Near Denise Dr, New Braunfels, TX 78130
Daniel  A.

Daniel A.

WMH31017FB Microwave not closing/latching. Defective interlock/switch assemblies. Replaced upper lower interlock switches/interlocks Tested unit working normal. Switches shorted fuse. Replaced fuse

Near Elderberry, New Braunfels, TX 78130
Connor M.

Connor M.

WRS588FIHZ00 whirlpool refrigerator Arrived on site to test unit for no ice production. Found clogged filltube, and bad icemaker. Unclogged fill tube and replaced icemaker. Facia heater failed, also clips that hold ice maker in place the left one is slightly recessed. Will need to order door for return. Office to schedule directly.

Near Wilderness Oaks, New Braunfels, TX 78132
Connor M.

Connor M.

MVWX655DW1 maytag washer Arrived on site to test unit for shaking violently during spin even when empty. Found basket has small amount of play likely indicating bent chaft on gearcase. Unable to confirm is gearcase or basket is bad. On return both parts need to be replaced. Will need two hours. Office to schedule directly.

Near Shire Meadows, New Braunfels, TX 78130
Daniel  A.

Daniel A.

WOS51EC0AS03 Control panel not coming on. Defective thermal fuse. Replaced fuse. Blower not operating. Corrected blower wire connections. Verified normal operation after service

Near Magnum, New Braunfels, TX 78132
Connor M.

Connor M.

WDT920SADM3 whirlpool dishwasher Arrived on site to test unit for leaking during wash. Found evidence of suds issue. Customer showed me video of unit during leak and inside was inundated with suds. Instruct on proper use and care. Unit working properly at time of service.

Near Boulder Run, New Braunfels, TX 78132
Daniel  A.

Daniel A.

KFIV29PCMS Not cooling/freezing. Refrigerant leak in refrigerator evaporator. Replaced evaporator/compressor. Compressor burnt out. Excessive oil leak. Verified normal operation after service. No refrigerant leaks detected.

Near W Coll St, New Braunfels, TX 78130