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Local Reviews
for New Braunfels, TX
Powered by Fluid LOCALGreat service
Joe - New Braunfels, TX
technician was great!
In Home Service
Brad - New Braunfels, TX
Called in advance of coming to our home. Courteous to both myself and my wife. Looked and acted professional. Explained in detail the problem and the resolve. I called the office to confirm the price for the repair and was quoted the same price as was given by the in home service person. Overall, very good.
Very Helpful and knowledgeable
Cynthia - New Braunfels, TX
I was so happy to meet with Diego about my refrigerator. Diego was great, he took the time to make sure I understood what upkeep I need to do to keep my refrigerator working in great condition.
Diego is very professional
Tanya - New Braunfels, TX
Thank you!
Elizabeth - New Braunfels, TX
Robert was excellent! Was informative and patient.
Now his product and how to communicate with people.
Don - New Braunfels, TX
Diego was friendly and knowledgeable!
Darren - New Braunfels, TX
Diego
Marlisa - New Braunfels, TX
service as promised
Daniel - New Braunfels, TX
we are appreciative of the professional service delivered to us on our Whirlpool refrigerator by Diego Gomez.
Great job!!
Carla - New Braunfels, TX
The repairman was very nice and got the job done quickly. I was very happy.
Outstanding service
John - New Braunfels, TX
Very congenial and knowledgeable. He is an outstanding representative of your company.
Jared
Jared - New Braunfels, TX
Good service
Fast and prompt service.
Chad - New Braunfels, TX
Warranty repair work done fast!
Bruce - New Braunfels, TX
Great service
Tania - New Braunfels, TX
Great service
Janet - New Braunfels, TX
Great communication. We knew when they would be there and they were very punctual. Nice, respectful and very knowledgeable service tech.
Excellent
Jesse - New Braunfels, TX
Service Review
Richard - New Braunfels, TX
Representative was on time and provided efficient and friendly service
Refrigerator
Daniel - New Braunfels, TX
Professional, on time, highly recommend
excellent service
Patricia - New Braunfels, TX
Kevin was on time, polite and efficient.
Excellent technician
Jeff - New Braunfels, TX
Kevin was on time and did a great job. We are optimistic we have fixed our problem with his help.
Washer service
jw - New Braunfels, TX
Very polite and professional; did great job.
Professional, knowledgable, and courteous service.
Roy - New Braunfels, TX
Excellent service
Angelique - New Braunfels, TX
Friendly, punctual & informative tech
Chris
Chris - New Braunfels, TX
Derek was very nice and answered all my questions. He did need tools that we loaned him to use. you Should give your people all the tools they need.
Diego G.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site. Checked for door issues. Found freezer door not opening at all. Found ice build up not allowing freezer door to slide out. Made an attempt to open freezer door but wasn’t able to.Instructed customer they will need to thaw out unit in order for us to finish repair. Reschedule for 11/20/18 per cust ; schdld next appmnt for 11/20 TUE !
Diego G.
DISHWASHER MAYTAG MDB8959SBS3 "Arrived on site. Checked for panel issues. Found panel bad LEDs not kicking on. Replaced panel and cycled, all functions tested OK. No leaks present. Job complete"
Diego G.
REFRIGERATOR WHIRLPOOL WRT549SZDM00 Arrived on site. Found restriction in filter drier. Replaced filter drier and added service support. Vacuum system and charged. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete
Robert J.
RANGE WHIRLPOOL WFE515S0ES1 Arrived on job for complaints of no display. Unable to locate power supply to test customer to call back for reschedule.; saved tckt
Robert J.
RANGE MAYTAG MGS5770ADB Arrived on job for complaints of gas leaks front burner in use only. Will need to replace ORIFFS pans and gasket. Parts show as not available office to schedule if parts found. ; ordrng 1 74004304 (ORIFFS PAN) and 1 74004413 (ORIFFS PAN) and 2 74006056 (GASKET )s
Robert J.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived on job for complaints of no water dispensing. Found loose connection at valve. No leaks detected
Robert J.
WASHER MAYTAG MVWX655DW1 Arrived on job to replace hub. After replacement of part ran calibration. Operation normal and no leaks detected
Robert J.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on job for complaints of no ice from ice maker and frost in freezer. Found door not hitting light switch causing icemaker to pause. Freezer door also bowed in middle not sealed causing frost issue. Will need freezer door replaced SS door; ordrng 1 W10910835 (dor-fip)
Robert J.
DISHWASHER WHIRLPOOL GU2455XTSS3 Arrived on job for complaints of hard to close door. The dishwasher has no mount board under counter or screws to install dishwasher to cabinet.
Robert J.
WASHER MAYTAG MVWX655DW1 "Arrived on job to replace belt, cover, gearcase and cam. After replacement of parts ran calibration and hub on basket not allowing spin. ; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)"
Brandon C.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of noise issue and not making ice. Found noise coming from freezer evaporator fan motor hitting ice build up. I found unit was not defrosting properly all the time, I found faulty control board, I replaced control unit tested good."
Brandon C.
RANGE WHIRLPOOL WFC150M0EW1 "Arrived on site for customer complaint of front left burner staying on high, found faulty switch, I replaced switch, unit tested good."
Brandon C.
MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site for customer complaint of turn table not working and interior light not working, found faulty control board. Ordering control. ; ordrng 1 W10892389 (cntrl-elec)"
Diego G.
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site.Replaced fill tube heater and icemaker. Cycled icemaker, all functions tested OK. No leaks present. Job2645"
Diego G.
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site. Check for error code issues. Found error code F8E3 for overflow issues. Verified no kinks in pressure switch hose. Will need pressure switch sensor main board and displayed to be replaced. Office to reschedule; ordrng 1 W10448876 (switch-wl) and 1 W10911023 (CONSOLE ) and 1 W11201293 (CONTROL )
Diego G.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replaced evaporator motor harness. Positioned thermistor in correct spot and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete
Diego G.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for icemaker issues. Found loose connection on icemaker harness. Re-position and reconnected connector to icemaker and cycled, all functions tested OK. No leaks present. Job complete"
Robert J.
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on job for complaints of third rack falling. Found the track broken at rollers. ; ordrng 1 W10913628 (track) and 1 W10914507 (track)
Robert J.
DRYER MAYTAG MEDB835DW4 "Arrived on job to replace overlay. After replacement of overlay. Test dryer, operation normal."
Robert J.
DRYER GE DCVH680EJ1WW Arrived on job to replace top bearing and slides. After replacement of parts test heat and air flow. Operation and noise level normal.
Robert J.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job for complaints of frost in refrigerator. Found cover complete frost will need to defrost first. Quote customer
Brandon C.
WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for customer complaint of unit not draining and spinning, I found suds error and overload error, I calibrated unit and tested functions, unit tested good. If problem continues will need to bring back capacitor and wire harness."
Brandon C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of unit not washing, I found bad wash motor, I replaced wash motor, unit tested good."
Diego G.
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for local issues. Found temperature in refrigerator at 60°. Found evaporator in refrigerator iced over excessively. Instructed customer they will need to thaw out in order for us to do repair. Rescheduled for 1/14/18 ; schdld next appmnt for 11/14 WED !
Diego G.
REFRIGERATOR MAYTAG M1TXEGMYW01 "Arrived on site. Check for No cool issues. Found evaporator fan motor bad. Replaced evaporator fan motor in cycle, all functions tested OK. No leaks present. Job complete"
Diego G.
DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site. Checked for no draining issues. Found loose connection at drain pump. Repositioned and reconnected connector, all functions tested OK. No leaks present. Job complete"
Diego G.
OVEN KITCHENAID KDRS467VSS04 "Arrived on site. Checked for no operation issues. Found error code F1E1 for bad appliance manager. Paet covered under 5 yr warranty. Replaced appliance manager and cycled, all functions tested OK. Collected total of 205.66. No leaks present. Job complete"
Diego G.
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Check for washing issues. Found motor locked up not allowing washing. Replaced sump and motor assembly and cycled, all functions tested OK. No leaks present. Job complete"
Diego G.
OVEN KITCHENAID KODT100ESS02 Arrived on site. Check for dent issues. Found dent on upper door. Will need door assembly to repair unit. Office to reschedule; ordrng 1 W10771242 (DOOR ASSY )
Diego G.
WASHER WHIRLPOOL WETLV27HW0 Arrived on site. Checked for no operation issues. Found cycles not advancing threw cycle. Found loose connection on control. Repositioned connector and connected. All functions tested OK. No leaks present. Job complete
Diego G.
WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leaking issues. Found dispenser overflowing creating leak. Replaced dispenser assembly per Service Pointer. Ran unit, all functions tested OK. No leaks present. Job complete"
Diego G.
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site. Replaced both Door switches and leveled refrigerator for mullion. All functions tested OK. No leaks present. Job complete
Diego G.
OVEN KITCHENAID KODT100ESS02 Arrived on site. Check for dent issues. Found dent on upper door. Will need door assembly to repair unit. Office to reschedule; ordrng 1 W10771242 (DOOR ASSY )
Diego G.
WASHER WHIRLPOOL WETLV27HW0 Arrived on site. Checked for no operation issues. Found cycles not advancing threw cycle. Found loose connection on control. Repositioned connector and connected. All functions tested OK. No leaks present. Job complete
Diego G.
WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leaking issues. Found dispenser overflowing creating leak. Replaced dispenser assembly per Service Pointer. Ran unit, all functions tested OK. No leaks present. Job complete"