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Local Reviews
for New Braunfels, TX

Appliance Express Rated 4.9 out of 5 stars based on 374 customer reviews

Map of New Braunfels, TX

Owner




Review of Appliance Express

The tech did not try to test the unit for repair. He gave the wrong dignoses. The was not heating due to the element part broken.


Map of New Braunfels, TX

Mrs




Review of Appliance Express

Well done.


Map of New Braunfels, TX

Tab




Review of Appliance Express

Great job


Map of New Braunfels, TX

Tab




Review of Appliance Express

Great service from Noah


Map of New Braunfels, TX

Service




Review of Appliance Express

Noah did his part except for the 30 minute heads up of arrival. First trip no notice and second trip 5 minute notice.


Map of New Braunfels, TX

Barbara




Review of Appliance Express

Noah identified the problem right away even though I was told the oven had been calibrated correctly. The oven was off by 25 degrees. I now can enjoy baking again without having to guess the cooking time!!! Thanks for the wonderful service!


Map of New Braunfels, TX

Great knowledge of product and how to resolve issues.




Review of Appliance Express


Map of New Braunfels, TX

Washer




Review of Appliance Express


Map of New Braunfels, TX

Noah for President




Review of Appliance Express

Thanks for sending Noah out for our ice maker repair. Such a nice guy, but more important is his level of knowledge. He answered several questions and worked swiftly through our repair.


Map of New Braunfels, TX

Great Service




Review of Appliance Express


Great service




Review of Appliance Express

Noah was fast and professional. He did a great job fixing my dryer!


highly rec




Review of Appliance Express


Service




Review of Appliance Express


Nice people, excellent service




Review of Appliance Express


Great Technician




Review of Appliance Express

Our technician was super nice and quickly fixed the issue. Would highly recommend.


Great service




Review of Appliance Express

Personable, friendly, efficient, thorough, tried several options to correct the issue.


Outstanding Technician




Review of Appliance Express

Andrew was a true professional from his appearance, very polite, diagnosed the problem, explained corrective action and completed the repair.


Friendly service




Review of Appliance Express

Took a couple of visits for tech to figure out problem. Looks like we have it taken care of.


Great




Review of Appliance Express


Great service from a knowledgeable technician




Review of Appliance Express

Noel has proven to be very knowledgeable with all off our covered appliances. His courtesy and professional expertise has quickly resolved issues with our appliances.


Thanks




Review of Appliance Express

Very courteous and helpful


Great friendly service!




Review of Appliance Express

Noah was knowledge and fixed our issue. Thank you!


Broiler replacement




Review of Appliance Express

Great job!


great service




Review of Appliance Express

Noah arrived as scheduled and fixed my dishwasher.


Great, Professional Service




Review of Appliance Express

Got phone calls and appreciated the level of communication prior to service. Technician was prompt and took care of the problem with no issues!


Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect fridge for not cooling correctly, upon inspection found defrost issues and talking to Techline Sr 7729349847 was told to order kit for service pointer, found during service pointer inspection a bent drain pan. Ordering parts. Office to reschedule ; ordrng 1 W10525237 (PAN) and 1 W11457241 (KIT)"

Near Williams Way, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job for complaints of not cooling in refrigerator section. Found thermistor out of range. After replacement test operation

Near Purgatory Rd, New Braunfels, TX 78132
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher for not drying dishes, upon inspection found the dishwasher with a finished cycle all dishes had been heated and dried, working to specs. All functions of the element worked, instructed customer on use of rinse aid. Complete"

Near Laurel Grace Ln, New Braunfels, TX 78130
Noah D.

Noah D.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to inspect washer for leaking, upon inspection found the dispenser leaking from right hole in panel, replaced dispenser and screw, no problems found. Tested water functions with no leak. Complete"

Near Schoenthal Rd N, New Braunfels, TX 78132
Noah D.

Noah D.

COOKTOP JENN-AIR JIC4430XS00 "Arrived on site to inspect cooktop for error codes, upon inspection found the right side deactivated, replaced module and recalibrated, all functions returned, tested all burners individually. No problems. Complete"

Near Long Creek Blvd, New Braunfels, TX 78130
Noah D.

Noah D.

WASHER WHIRLPOOL MHW5500FW0 "Arrived on site to inspect washer for not filling, upon inspection found the valve clogged, replaced the valve and tested for leaks, no leaks found. Complete"

Near Sunflower Bluff, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on job for complaints of lights not working. Found loose connection at freezer light. Connected and now working properly. No leaks detected at time of service

Near Manhattan, New Braunfels, TX 78130
Noah D.

Noah D.

OVEN WHIRLPOOL WOS72EC0HS00 "Arrived on site to inspect oven for flipping breaker during use, upon inspection found the breaker off, tested unit and spoke with Techline. Sr# 7729347221 units amp draw was normal, customer was instructed to replaced breaker. Complete"

Near Copper Valley, New Braunfels, TX 78132
Noah D.

Noah D.

MICROWAVE KITCHENAID KOCE500ESS09 "Arrived on site to inspect microwave for not heating after heating potatoes for 8 min, microwave worked correctly otherwise, ordering sensor and cooling fan to stop overheating. Office to reschedule ; ordrng 1 461967846741 (THERM) and 1 W11131760 (FAN )"

Near Trotter Ln, New Braunfels, TX 78132
Noah D.

Noah D.

REFRIGERATOR FRIGIDAIRE FFHS2611PF6 Arrived on site to inspect fridge for not allowing water or ice. Spoke with fridigdaire Techline. Upon inspection found the damper shorted which froze the filter. Ordering damper. Office to reschedule ; ordrng 1 242303001 (DAMPER)

Near Ruddy Duck, New Braunfels, TX 78130
Robert J.

Robert J.

OVEN JENN-AIR JJW2830DP01 Arrived on job for complaints of buttons not working. Replaced console and test. Operation normal.

Near Tempranillo, New Braunfels, TX 78132
Andrew  H.

Andrew H.

DISHWASHER WHIRLPOOL WDF780SLYB0 "Arrived on site to test unit for loud door noise. Replaced both left and right door springs, door cables and door rollers. Tested unit, noise is no longer present. No leaks detected. Job complete."

Near Wild Turkey Run, New Braunfels, TX 78132
Noah D.

Noah D.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to inspect oven for not staying on during high heat, upon inspection found the oven badly installed limiting airflow, Techline instructed customer to cover food and change console, replaced console and found part is defective. Office to reschedule; ordrng 1 W11107237 (CONSOLE )"

Near Founders Park, New Braunfels, TX 78130
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived on site to inspect microwave for not turning, upon inspection found the turntable with correct resistance, harness plug was getting voltage, but harness was impeding voltage. Ordering harness. Office to reschedule ; ordrng 1 W10834334 (HARNESS)"

Near Ridge Draw Dr, New Braunfels, TX 78130
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher for not draining, upon inspection found the disposal cap was still on, knocked out cap and tested. Complete"

Near Kiskadee Dr, New Braunfels, TX 78132
Noah D.

Noah D.

WASHER MAYTAG MHW6630HC0 "Arrived on site to inspect washer for leaking, upon inspection found the dispenser leaking during washing, replaced dispenser per service pointer sent out by whirlpool in august. I had replaced the previous one before the update. Replaced and tested with no issues. Complete"

Near Hwy 46 W, New Braunfels, TX 78130
Noah D.

Noah D.

RANGE WHIRLPOOL KDRS483VSS04 "Arrived on site to inspect range for not holding correct temps. Upon inspection and testing found all functions worked correctly, bake and broil on both sides worked. Customer was concerned with conversion to propane, I confirmed at all orifices that it was converted. All conversions are correct. Customer would like a copy of notes. Complete"

Near Tempranillo, New Braunfels, TX 78132
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH31017HS "Arrived on site to inspect microwave for shorting breaker, upon inspection found the mounting plate had shorted a wire, ordering new mounting plate. Office to reschedule ; ordrng 1 W11025649 (PLATE) and 1 W11122643 (NUT)"

Near Juniper View, New Braunfels, TX 78132
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL KBFN502ESS00 "Arrived on site to inspect fridge for door issues, upon inspection found the door hinge with a sheered screw inside, replace hinge and found the stem is longer then previous hinge, tried to use longer screw and it sheered, ordering both side hinges and screws. Required customer for both sides, customer accepted. Office to reschedule ; ordrng 2 8533980 (SCREW)s and 2 WPW10485980 (HINGE )s"

Near Decanter Dr, New Braunfels, TX 78132
Noah D.

Noah D.

RANGE WHIRLPOOL WFE515S0EW0 "Arrived on site to inspect range for broken glass, upon inspection found the upper trim loosened, tightened down all screws and found a hinge screw missing causing loose hinge, ordering screw. Office to reschedule ; ordrng 1 WPW10031790 (SCREW)"

Near Gruene Rd, New Braunfels, TX 78130
Noah D.

Noah D.

COOKTOP KITCHENAID KICU569XBL00 "Arrived on site to inspect cooktop for not heating correctly, upon inspection found the front left burner did not work with a certain corroded pan, all other pans had worked correctly, instructed customer on proper use. Complete"

Near Summer Glen Ln, New Braunfels, TX 78132
Andrew  H.

Andrew H.

RANGE WHIRLPOOL WGE745C0FS00 "Arrived on site to test unit for small cracks in cooktop. Found tiny hairline fractures. Replaced cooktop, customer was not satisfied with new cooktop and wants a replacement. Found no issues with new cooktop(took pics). Upon removal of cooktop I noticed the two left surface element insulators were cracked/broken(took pics). Customer also complained about ceramic coating peeling on top interior oven from front left corner and two rear corners(took pics). Spoke with tech line about ceramic peeling and was told anything over 1/4 inch is considered non repairable. Advised customer since unit is in extended warranty with Lowe’s he would need to contact Lowe’s. Job complete.SR#7729332152"

Near Dexters Pl, New Braunfels, TX 78130
Noah D.

Noah D.

RANGE WHIRLPOOL WFE525S0JS0 "Arrived on site to inspect oven for broken pieces, upon inspection found the cover snapped, replaced all pieces. Complete"

Near Wind Chime Way, New Braunfels, TX 78130
Andrew  H.

Andrew H.

DRYER WHIRLPOOL MED5630HW1 "Arrived on site to test unit for squeak noise. Found idler and belt slipping causing noise. Replace belt and idler, tested unit, unit works good. Job complete."

Near Posey Pass, New Braunfels, TX 78132
Noah D.

Noah D.

DRYER WHIRLPOOL NED4655EW1 "Arrived on site to inspect dryer for not drying, upon inspection found the dryer clogged with lint. Instructed customer to clear out. Complete"

Near Kraft Ln, New Braunfels, TX 78130
Noah D.

Noah D.

COOKTOP JENN-AIR JIC4430XS00 "Arrived on site to inspect cooktop and program module, programmed module and found no change from first visit, reordering the given module. Office to reschedule ; ordrng 1 W10607546 (MODULE )"

Near Long Creek Blvd, New Braunfels, TX 78130
Noah D.

Noah D.

OVEN WHIRLPOOL WOS72EC0HS "Arrived on site to inspect oven for popping breaker, upon inspection found the convection fan grinding, replaced control and fan after Replaced both and tested. Complete"

Near Copper Valley, New Braunfels, TX 78132
Noah D.

Noah D.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to inspect washer for leaking out of the front of drawer, ordering new drawer per service pointer. Office to reschedule ; ordrng 1 W11437243 (DISPENSER )"

Near Schoenthal Rd N, New Braunfels, TX 78132
Andrew  H.

Andrew H.

MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site to test unit for humidity sensor issues. Found humidity sensor causing issues with preset settings. Needing control board, control panel and humidity sensor. SR#7729313338; ordrng 1 W10833858 (sensor) and 1 W10848068 (panl-cntrl) and 1 W11100597 (cntrl-elec)"

Near Sundrop Trail, New Braunfels, TX 78130
Noah D.

Noah D.

WASHER WHIRLPOOL MHW5500FW0 "Arrived on site to inspect washer for error codes and intermittent spinning, upon inspection found drain and fill errror codes, tested valve and found cold clogged, quoted customer to replaced valve, customer accepted,ordering valve. Office to reschedule ; ordrng 1 W10435242 (VALVE)"

Near Sunflower Bluff, New Braunfels, TX 78130
Noah D.

Noah D.

WASHER WHIRLPOOL NTW4516FW3 "Arrived on site to inspect dryer for not drying clothes, upon inspection found the vent clogged, tried to clear vent tube but no change. Instructed customer to contact vent specialists. Complete"

Near Donald Ross Pl, New Braunfels, TX 78130
Noah D.

Noah D.

REFRIGERATOR FRIGIDAIRE FFHS2611PF6 "Arrived on site to inspect fridge for not dispensing water, upon inspection found the valve not opening, replaced valve and tested. No problems found. Complete"

Near Ruddy Duck, New Braunfels, TX 78130
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher for not drying, upon inspection found the unit working to specs, tested heater with no issues. Complete"

Near Roaring Falls, New Braunfels, TX 78132
Noah D.

Noah D.

DRYER WHIRLPOOL MEDC465HW "Arrived on site to inspect dryer for scratching noises, upon inspection found the wheels grinding. replaced wheels and found no extra noise. Complete"

Near Willowbrook, New Braunfels, TX 78130
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTM404EWH "Arrived on site to inspect dishwasher for not opening dispenser was cracked on the door, replaced detergent dispenser, all functions returned. Complete"

Near Ash Juniper Dr, New Braunfels, TX 78132