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Local Reviews
for New Braunfels, TX
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Jose - New Braunfels, TX
The tech did not try to test the unit for repair. He gave the wrong dignoses. The was not heating due to the element part broken.
Mrs
Janice - New Braunfels, TX
Well done.
Tab
Tab - New Braunfels, TX
Great job
Tab
Tab - New Braunfels, TX
Great service from Noah
Service
Robert - New Braunfels, TX
Noah did his part except for the 30 minute heads up of arrival. First trip no notice and second trip 5 minute notice.
Barbara
Barbara - New Braunfels, TX
Noah identified the problem right away even though I was told the oven had been calibrated correctly. The oven was off by 25 degrees. I now can enjoy baking again without having to guess the cooking time!!! Thanks for the wonderful service!
Great knowledge of product and how to resolve issues.
Ricca Schamerhorn - New Braunfels, TX
Washer
Gregory - New Braunfels, TX
Noah for President
Janie - New Braunfels, TX
Thanks for sending Noah out for our ice maker repair. Such a nice guy, but more important is his level of knowledge. He answered several questions and worked swiftly through our repair.
Great Service
Angela - New Braunfels, TX
Great service
Bridget - New Braunfels, TX
Noah was fast and professional. He did a great job fixing my dryer!
highly rec
Gregg - New Braunfels, TX
Service
Ricca Schamerhorn - New Braunfels, TX
Nice people, excellent service
Maria - New Braunfels, TX
Great Technician
Alexandra - New Braunfels, TX
Our technician was super nice and quickly fixed the issue. Would highly recommend.
Great service
Kateri - New Braunfels, TX
Personable, friendly, efficient, thorough, tried several options to correct the issue.
Outstanding Technician
Tim - New Braunfels, TX
Andrew was a true professional from his appearance, very polite, diagnosed the problem, explained corrective action and completed the repair.
Friendly service
Kenneth - New Braunfels, TX
Took a couple of visits for tech to figure out problem. Looks like we have it taken care of.
Great
Nathan - New Braunfels, TX
Great service from a knowledgeable technician
George - New Braunfels, TX
Noel has proven to be very knowledgeable with all off our covered appliances. His courtesy and professional expertise has quickly resolved issues with our appliances.
Thanks
Edward - New Braunfels, TX
Very courteous and helpful
Great friendly service!
Jody - New Braunfels, TX
Noah was knowledge and fixed our issue. Thank you!
Broiler replacement
Robert - New Braunfels, TX
Great job!
great service
Eva - New Braunfels, TX
Noah arrived as scheduled and fixed my dishwasher.
Great, Professional Service
Bonnie - New Braunfels, TX
Got phone calls and appreciated the level of communication prior to service. Technician was prompt and took care of the problem with no issues!
Noah D.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect fridge for not cooling correctly, upon inspection found defrost issues and talking to Techline Sr 7729349847 was told to order kit for service pointer, found during service pointer inspection a bent drain pan. Ordering parts. Office to reschedule ; ordrng 1 W10525237 (PAN) and 1 W11457241 (KIT)"
Robert J.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job for complaints of not cooling in refrigerator section. Found thermistor out of range. After replacement test operation
Noah D.
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher for not drying dishes, upon inspection found the dishwasher with a finished cycle all dishes had been heated and dried, working to specs. All functions of the element worked, instructed customer on use of rinse aid. Complete"
Noah D.
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to inspect washer for leaking, upon inspection found the dispenser leaking from right hole in panel, replaced dispenser and screw, no problems found. Tested water functions with no leak. Complete"
Noah D.
COOKTOP JENN-AIR JIC4430XS00 "Arrived on site to inspect cooktop for error codes, upon inspection found the right side deactivated, replaced module and recalibrated, all functions returned, tested all burners individually. No problems. Complete"
Noah D.
WASHER WHIRLPOOL MHW5500FW0 "Arrived on site to inspect washer for not filling, upon inspection found the valve clogged, replaced the valve and tested for leaks, no leaks found. Complete"
Robert J.
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on job for complaints of lights not working. Found loose connection at freezer light. Connected and now working properly. No leaks detected at time of service
Noah D.
OVEN WHIRLPOOL WOS72EC0HS00 "Arrived on site to inspect oven for flipping breaker during use, upon inspection found the breaker off, tested unit and spoke with Techline. Sr# 7729347221 units amp draw was normal, customer was instructed to replaced breaker. Complete"
Noah D.
MICROWAVE KITCHENAID KOCE500ESS09 "Arrived on site to inspect microwave for not heating after heating potatoes for 8 min, microwave worked correctly otherwise, ordering sensor and cooling fan to stop overheating. Office to reschedule ; ordrng 1 461967846741 (THERM) and 1 W11131760 (FAN )"
Noah D.
REFRIGERATOR FRIGIDAIRE FFHS2611PF6 Arrived on site to inspect fridge for not allowing water or ice. Spoke with fridigdaire Techline. Upon inspection found the damper shorted which froze the filter. Ordering damper. Office to reschedule ; ordrng 1 242303001 (DAMPER)
Robert J.
OVEN JENN-AIR JJW2830DP01 Arrived on job for complaints of buttons not working. Replaced console and test. Operation normal.
Andrew H.
DISHWASHER WHIRLPOOL WDF780SLYB0 "Arrived on site to test unit for loud door noise. Replaced both left and right door springs, door cables and door rollers. Tested unit, noise is no longer present. No leaks detected. Job complete."
Noah D.
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to inspect oven for not staying on during high heat, upon inspection found the oven badly installed limiting airflow, Techline instructed customer to cover food and change console, replaced console and found part is defective. Office to reschedule; ordrng 1 W11107237 (CONSOLE )"
Noah D.
MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived on site to inspect microwave for not turning, upon inspection found the turntable with correct resistance, harness plug was getting voltage, but harness was impeding voltage. Ordering harness. Office to reschedule ; ordrng 1 W10834334 (HARNESS)"
Noah D.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher for not draining, upon inspection found the disposal cap was still on, knocked out cap and tested. Complete"
Noah D.
WASHER MAYTAG MHW6630HC0 "Arrived on site to inspect washer for leaking, upon inspection found the dispenser leaking during washing, replaced dispenser per service pointer sent out by whirlpool in august. I had replaced the previous one before the update. Replaced and tested with no issues. Complete"
Noah D.
RANGE WHIRLPOOL KDRS483VSS04 "Arrived on site to inspect range for not holding correct temps. Upon inspection and testing found all functions worked correctly, bake and broil on both sides worked. Customer was concerned with conversion to propane, I confirmed at all orifices that it was converted. All conversions are correct. Customer would like a copy of notes. Complete"
Noah D.
MICROWAVE WHIRLPOOL WMH31017HS "Arrived on site to inspect microwave for shorting breaker, upon inspection found the mounting plate had shorted a wire, ordering new mounting plate. Office to reschedule ; ordrng 1 W11025649 (PLATE) and 1 W11122643 (NUT)"
Noah D.
REFRIGERATOR WHIRLPOOL KBFN502ESS00 "Arrived on site to inspect fridge for door issues, upon inspection found the door hinge with a sheered screw inside, replace hinge and found the stem is longer then previous hinge, tried to use longer screw and it sheered, ordering both side hinges and screws. Required customer for both sides, customer accepted. Office to reschedule ; ordrng 2 8533980 (SCREW)s and 2 WPW10485980 (HINGE )s"
Noah D.
RANGE WHIRLPOOL WFE515S0EW0 "Arrived on site to inspect range for broken glass, upon inspection found the upper trim loosened, tightened down all screws and found a hinge screw missing causing loose hinge, ordering screw. Office to reschedule ; ordrng 1 WPW10031790 (SCREW)"
Noah D.
COOKTOP KITCHENAID KICU569XBL00 "Arrived on site to inspect cooktop for not heating correctly, upon inspection found the front left burner did not work with a certain corroded pan, all other pans had worked correctly, instructed customer on proper use. Complete"
Andrew H.
RANGE WHIRLPOOL WGE745C0FS00 "Arrived on site to test unit for small cracks in cooktop. Found tiny hairline fractures. Replaced cooktop, customer was not satisfied with new cooktop and wants a replacement. Found no issues with new cooktop(took pics). Upon removal of cooktop I noticed the two left surface element insulators were cracked/broken(took pics). Customer also complained about ceramic coating peeling on top interior oven from front left corner and two rear corners(took pics). Spoke with tech line about ceramic peeling and was told anything over 1/4 inch is considered non repairable. Advised customer since unit is in extended warranty with Lowes he would need to contact Lowes. Job complete.SR#7729332152"
Noah D.
RANGE WHIRLPOOL WFE525S0JS0 "Arrived on site to inspect oven for broken pieces, upon inspection found the cover snapped, replaced all pieces. Complete"
Andrew H.
DRYER WHIRLPOOL MED5630HW1 "Arrived on site to test unit for squeak noise. Found idler and belt slipping causing noise. Replace belt and idler, tested unit, unit works good. Job complete."
Noah D.
DRYER WHIRLPOOL NED4655EW1 "Arrived on site to inspect dryer for not drying, upon inspection found the dryer clogged with lint. Instructed customer to clear out. Complete"
Noah D.
COOKTOP JENN-AIR JIC4430XS00 "Arrived on site to inspect cooktop and program module, programmed module and found no change from first visit, reordering the given module. Office to reschedule ; ordrng 1 W10607546 (MODULE )"
Noah D.
OVEN WHIRLPOOL WOS72EC0HS "Arrived on site to inspect oven for popping breaker, upon inspection found the convection fan grinding, replaced control and fan after Replaced both and tested. Complete"
Noah D.
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to inspect washer for leaking out of the front of drawer, ordering new drawer per service pointer. Office to reschedule ; ordrng 1 W11437243 (DISPENSER )"
Andrew H.
MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site to test unit for humidity sensor issues. Found humidity sensor causing issues with preset settings. Needing control board, control panel and humidity sensor. SR#7729313338; ordrng 1 W10833858 (sensor) and 1 W10848068 (panl-cntrl) and 1 W11100597 (cntrl-elec)"
Noah D.
WASHER WHIRLPOOL MHW5500FW0 "Arrived on site to inspect washer for error codes and intermittent spinning, upon inspection found drain and fill errror codes, tested valve and found cold clogged, quoted customer to replaced valve, customer accepted,ordering valve. Office to reschedule ; ordrng 1 W10435242 (VALVE)"
Noah D.
WASHER WHIRLPOOL NTW4516FW3 "Arrived on site to inspect dryer for not drying clothes, upon inspection found the vent clogged, tried to clear vent tube but no change. Instructed customer to contact vent specialists. Complete"
Noah D.
REFRIGERATOR FRIGIDAIRE FFHS2611PF6 "Arrived on site to inspect fridge for not dispensing water, upon inspection found the valve not opening, replaced valve and tested. No problems found. Complete"
Noah D.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher for not drying, upon inspection found the unit working to specs, tested heater with no issues. Complete"
Noah D.
DRYER WHIRLPOOL MEDC465HW "Arrived on site to inspect dryer for scratching noises, upon inspection found the wheels grinding. replaced wheels and found no extra noise. Complete"
Noah D.
DISHWASHER KITCHENAID KDTM404EWH "Arrived on site to inspect dishwasher for not opening dispenser was cracked on the door, replaced detergent dispenser, all functions returned. Complete"