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Local Reviews
for New Braunfels, TX

Rated 4.9 out of 5 stars based on 137 customer reviews

Map of New Braunfels, TX

Great Dervice





Map of New Braunfels, TX

Great service!





Map of New Braunfels, TX

excellent seevice




Extremely knowledgeable and handled repair quickly. Also took damaged door to dispose of it.


Map of New Braunfels, TX

Taha




Robert was very friendly, knowledgeable, and efficient.


Map of New Braunfels, TX

Great Service




Diego is an awesome service technician. He listens, knows what he is talking about and is well spoken. Best service technician I have had at my house, ever. Thank you, Diego.


Map of New Braunfels, TX

Diego determined the problem with my Maytag washer in no time. He also fixed the problem fast and efficient.





Map of New Braunfels, TX

Excellent from start to finish!




I was very satisfied with everyone that I had dealings with. From making the appointment to getting the work completed - Well Done!


Map of New Braunfels, TX

Awesome Serivce




Thank you for taking care of our appliance. You are so professional and timely.


Map of New Braunfels, TX

Awesome Technician





Map of New Braunfels, TX

Great service!




Diego came out during the time frame given. Called first with a 10 - 15 minute arrival notice. Was nice, efficient, and professional. Diego impressed me enough that I kept the Appliance Express card for future use.


my washer repair




great work and friendly people


Great Service




We really appreciate your service, after having to pay so much at the laundromat to wash & dry our clothes. It is nice not to have to go out to get our clothes done. Thank you.


Great service even on Christmas eve




Friendly, explained everything and was was here when he said would be


Quick Repair




Kevin was able to quickly diagnose and then take care of the problem.


Great Service, Awesome!




Appreciate caring service.


Great Service




Great service! Very professional, on time, friendly and easy to understand when explaining problem and remedy to me. Wish all appliance service was this easy and reliable.


Great service





Great service





Great service and honest answers





nice guy but could not fix refrigerator.




Diego was super nice but was able to fix my refrigerator. He could not help me further. I am very bummed and unable to give high ratings.


Speedy response




We are pleased that in a very busy time we were able to get service before we left on vacation. You saved the day!


On time, quick and accurate diagnosis, special parts ordered. Parts received, installed , ice machine back in service.




Satisfied


Great service





Great service, very friend repairman




Very prompt, called ahead to set up time to come out, kept us informed, showed up prior to appointment


Great service





Diego G.

Diego G.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site. Check for no wash issues. Found bad sump. Replace sump assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Landing Ln, New Braunfels, TX 78130
Diego G.

Diego G.

VENTHOOD UNKNOWN UXT3030ADB2 Arrived on site. Check for humming issues. Found blade hitting filter. adjusted blade and filter. All functions tested OK. Job complete

Near Gentle Meadow, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Replaced ice bin, slides and gears. All functions tested OK. No leaks present. Job complete"

Near White Cloud Dr, New Braunfels, TX 78130
Robert J.

Robert J.

MICROWAVE WHIRLPOOL KOCE500ESS06 "Arrived on job to replace control boards and harness. After we replaced, still had same code. Called tech line and they said to replace fuse. Replaced fused error code went away. Tested operation, passed."

Near Western Oaks, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site. Replaced bezel for lid. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Heather Ln, New Braunfels, TX 78130
Diego G.

Diego G.

COMPACTOR KITCHENAID KTTS505ESS Arrived on site. When attempting to replace panel found new panel damage in box. Re-ordered panel for repair. Office to reschedule; ordrng 1 W10714558 (PANEL )

Near Haven Point Loop, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. When attempting to do recovery on unit found no Freon in system due to weight of tank. Called tech-support and verified no leaks on both evaporators and compressor area. Leak in wall and it’s non repairable. Whirlpool will contact customer with resolution. Job complete File#7723895040

Near Survista Ln, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjusters due to noise. After replacing adjusters found tub wheels making noise as well. We need tub wheels to repair unit. Office to reschedule; ordrng 2 W10078083 (tub wheel)s

Near Limestone Creek, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 Arrived on site. Checked for not advancing issues. Found bad timer not allowing unit to advance. Will need timer to repair unit. Reschedule for 1/16/19; ordrng 1 W10185982 (timer)

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site. Checked for freezing issues. Found vegetables in drawer freezing. Removed damper and added silver tape to close down flow of air going to drawer. All functions tested OK. No leaks present. Job complete

Near Cantera Ridge, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for no water issues. Found installers didn’t turn on the water. Turned on shut off valve and checked dispenser and icemaker, all functions tested OK. No leaks present. Job complete"

Near Glenbrook Dr, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found button sticking at times. Replaced control and cycle, all functions tested OK. No leaks present. Job complete"

Near Water Spray Ln, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site. Check for no spinning issues. Found error code for bad shifter. Replaced shifter and cycled, all functions tested OK. No leaks present. Job complete"

Near W San Antonio St, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Arrived on site. Check for icemaker issues. Found bad thermostat on ice maker creating ice to clump up. Replaced ice maker and cycle, all functions tested OK.Instructed customer to dump out ice once a month to keep from having to dispenser issues. No leaks present. Job complete"

Near Gruene River Dr, New Braunfels, TX 78132
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of washer was not turning on. Latch was attempting to lock but wasn’t. Replaced lock. After latch locking the control board would not respond to any commands. Replaced control board ran diagnostics and everything ran fine. No leaks detected at time of service.

Near Melissa Ln, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED7000DW2 "Arrived on site. Check for no heat issues. Found bad cut off not allowing power to go to heater. Replaced cut off and cycle, all functions tested OK. Job complete"

Near River Rock, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC1 Arrived on site. Check for leaking issues. Found leak coming from dispenser and to bring area. Call tech-support and they are recommend to replace tub ring and detergent dispenser at the same time. Rescheduled for 1/16/19File#7723920671; ordrng 1 W10172154 (washer dispenser asm)

Near Appellation, New Braunfels, TX 78132
Robert J.

Robert J.

DRYER WHIRLPOOL WHD5090GW0 "Arrived on job for complaints of dryer not turning on and f01 error code. Verified code,verified power supply to control board. Replaced control board. Ran test cycle passed."

Near River Rd, New Braunfels, TX 78132
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on job for complaints of oil leaks and noise. Verified oil leaks on cover and cam pulley. Replaced gearcase,pulley .ran test cycle passed,calibrated,no leaks detected at time of service"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Replaced ice maker and unclogged drain. When attempting to replace rails found correct part number wrong part in box. Will need to re-order right rail. Customer is going out of town for a couple weeks she said she will call back when she knows she’s available.; ordrng 1 W10397635 (slide)

Near W Mill St, New Braunfels, TX 78130
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIC15NRTS0 "Right on site. Replaced drain pump and ran diagnostics, all functions tested OK. Collected remaining balance of 124.25. instructed customer allow 24 to 36 hours for ice bin to fill up. No leaks present. Job complete"

Near Waterford Grace, New Braunfels, TX 78130
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on job to replace thermostat.after replacing thermostat ran diagnostics,passed. No leaks detected at time of service."

Near Sungate Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Arrived on site.Check for dispenser issues. Found Bad dispenser motor. Replaced dispenser motor and still have an issues. Called tech-support and found no voltage coming out of main control board. Will need control board to repair unit. Rescheduled for 1/16/19File#7723905978; ordrng 1 W11088499 (CONTROL )

Near Acquedotto, New Braunfels, TX 78132
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 "arrived on site. Check for heating issues. Found connector for heater not connected all the way. Reconnected connector and cycled, all functions tested OK. Job complete"

Near Post Rd, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER MAYTAG MVWC565FW Arrived on job for complaints of not spinning. Ran diagnostics and calibration. No codes and no leaks detected at time of service.

Near W Zipp Rd, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER WHIRLPOOL WFW72HEDW Arrived on job for complaints of noise and not spinning correctly. Rotation of basket can hear bearing bad will need to replace tub. ; ordrng 1 CNOTE (AUTHO ) and 1 CNOTE (2 MAN) and 1 WPW10737541 (tub-outer)

Near Primrose Way, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JFC2290REM00 Arrived on job to replace freezer door. After replacement test seal and operation.

Near Gruene Rd, New Braunfels, TX 78130
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH32519HV1 Arrived on job for complaints of no light underneath. Found no power supply to bulb. Replaced control and light now working.

Near Hunters Creek Dr, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on job for complaints of door not level. Adjust door. No leaks detected at time of service

Near Creek Canyon, New Braunfels, TX 78132
Robert J.

Robert J.

DRYER WHIRLPOOL WGD92HEFW0 Arrived on job for complaints of temperature too hot. Tested thermistor and found it out of range replaced thermistor and test on delicate. No gas leaks detected at time of service.

Near Oak Pebble, New Braunfels, TX 78132
Diego G.

Diego G.

DRYER MAYTAG MEDX655DW1 "Arrived on site. Check for push to start issues. Found push to start switch completely off of console. Found nothing broken whatsoever. Re-positioned push the start switch, all checked OK.

Near FM306, New Braunfels, TX 78130
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW0 Arrived on job for complaints of noise. Found Pebblestone in between seal and bulkhead. Removed Pebblestone and test with clothing.

Near Elm Cedar Dr, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR MAYTAG MFI2067AES11 Arrived on site. Check for leaking issues. Found drain clogged. Found service partner for updated P trap that will cover part only. Unit is in RV and customer will need to pull out refrigerator for us to access back panel for P-trap. Resch for 1/14/19 Rf245 mt400.

Near S Rueckle Rd, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8500DC0 Arrived on site. Check for latch issues. Found bad latch not allowing lid to lock. Replaced latch but when tempting to do so bezel broke. Will need bezel as well to repair unit. Rescheduled for 1/15/19; ordrng 1 W11237158 (BEZEL)

Near Heather Ln, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. Check for no call issues. Found no frost pattern in refrigerator compartment evaporator. Called tech-support and ran checks and they are recommending to replace three-way valve coil and dryer at the same time. From the pressures they think it’s a restriction of some sort. Re-scheduled for 1/15/19. Allow two hours for repair. Customer is requesting morning appointment; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10364560 (solenoid) and 1 W10443217 (valve)

Near Survista Ln, New Braunfels, TX 78132