Local Reviews
for New Braunfels, TX

Rated 4.9 out of 5 stars based on 14 customer reviews

Map of New Braunfels, TX

Good price, awesome service





Map of New Braunfels, TX

Jean




He was great and very efficient


Map of New Braunfels, TX

Very nice service man. Timely and caring





Map of New Braunfels, TX

trustworthy




Daniel is an engaging, efficient, knowledgeable technician. He asks what is the problem, explains what the problem is and how to repair it, as well as how long it should take to repair. If parts are needed, he explains why he cannot repair it that day and lets you know when he will be back with parts. Trustworthy is the word that describes his work ethic.


Map of New Braunfels, TX

Bryan




Awesome Service!!!


Diego G.

Diego G.

Arrived on site checked for oven issues. Found element completly broken. Parts have 10 year warranty. Took picture of warranty on sb quick pics. Pr140 189.99 plus tax. Replaced bake element. Cycled oven to 350 degrees, all functions tested ok. Collected $205.66. Check#1365. Job complete.

Near Eagle Pass Dr, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Check for icemaker issues. Found bad module on icemaker. Replaced ice maker all functions tested OK. No leaks present. Job complete

Near Apex Ave, New Braunfels, TX 78132
Daniel  A.

Daniel A.

UXT5236BDS1 Excessive noise/rubbing. Removed blower. Mounting screws mot securing motor to mount. Rear two screws loose. Tightened screws. Verified blower operation. Normal operation after service

Near High Forest Dr, New Braunfels, TX 78132
Diego G.

Diego G.

Arrived on site. Check for display issues. Found no issues with display. Instructed customer on percentage sign on display. Unit is working as designed. No leaks present. Job complete

Near Creekview Way, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Replaced compressor,evaporator, filter drier and service port. Vacuumed and charge unit 4.9 ounces. Instructed customer to allow 24 hours for it to cool down completely. No leaks present. Job complete

Near Crest Ridge Dr, New Braunfels, TX 78132

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing
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HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.


Appliance Express
Reviewed from Google

4.9 out of 5 stars

ANNA SHUFORD
ANNA SHUFORD

5 out of 5 stars

posted 1 month ago

Our oven broke and Appliances Express was sent to repair it through our extended warranty company. They came out that same week and Mike Gomez was very friendly, courteous, informative and professional. He gently stored our oven's door and the oven itself in a safe secure place and swiftly found and fixed the issue. He had the oven back up and running in less than fifteen minutes (all while patiently explaining his steps, process and findings). I would definitely recommend Mike Gomez from Appliances Express for your appliance service needs.