Local Reviews
for New Braunfels, TX

Rated 5.0 out of 5 stars based on 24 customer reviews

Map of New Braunfels, TX

Excellent service

This was a warranty repair. Connor took the time to explain the likely cause of the problem and what he was going to do to fix it. The cause was what he expected and the problem was corrected.

Map of New Braunfels, TX

Great Service

Diego G. Was very professional and pleasant. Fixed the problem very quickly.

Map of New Braunfels, TX


Excellent tech identified problem quickly

Map of New Braunfels, TX


Great service! Very professional and courteous.

Map of New Braunfels, TX

Great service

Connor M.

Connor M.

KUIX305ESS1 kitchenaid ice machine Arrived on site to test unit for ice melting. Found resivoir only filling halfway due to filter being clogged. Removed filter to confirm function. With filter removed resivoir filled correctly. Unit working properly, no leaks detected.

Near Entre Rios Blvd, New Braunfels, TX 78132
Connor M.

Connor M.

WFG745H0FS1 whirlpool oven

Near Ridge Arbor Drive, New Braunfels, TX 78130
Connor M.

Connor M.

MVWB855DC1 maytag washer Installed kit and testd unit. Unit working properly, no leaks detected.

Near Creekside Curve, New Braunfels, TX 78130
Connor M.

Connor M.

JGRP548WP00 jennair range Assisted diego with diagnosis.

Near S Guenther Ave, New Braunfels, TX 78130
Daniel  A.

Daniel A.

WDF540PADM2 Dishwsher door not closing to activate door switch. Defective door strike. Removed and replaced door strike. Verified normal operation. No leaks detected from inlet/drain hoses.

Near N Interstate 35 Frontage Rd, New Braunfels, TX 78132

Schedule Service Online

If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.

About Your Appointment


Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing
Appliance Express
Appliance Express Appliance Express 122 reviews Appliance Express on Yelp
Robert R.'s Review Robert R.
5 Stars

We had Clif L come fix our washer. He was great! On time, called ahead, and was very friendly and efficient. It was clear he was experienced and knew what...

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Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.


Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.


At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.

Appliance Express
Reviewed from Google

4.9 out of 5 stars

Johnny Tan
Johnny Tan

4 out of 5 stars

posted 1 month ago

We've had Appliance Express come out for various jobs (so far, under warranty). The technicians are always great and super helpful. They'll answer questions about anything and everything, even if it's not what you called them out for.

They had to reschedule a couple appointments. They were always proactive about it though so you weren't left wondering. Still, a lot of clients make sure they are at home during the several-hour appointment window and I think Appliance Express could make it a priority to always make their window so clients don't have to find another block of time.

That said, they are a fantastic company! And definitely several notches above most other home contractors.