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Local Reviews
for New Braunfels, TX

Rated 5.0 out of 5 stars based on 78 customer reviews

Map of New Braunfels, TX

Great service




technician was great!


Map of New Braunfels, TX

In Home Service




Called in advance of coming to our home. Courteous to both myself and my wife. Looked and acted professional. Explained in detail the problem and the resolve. I called the office to confirm the price for the repair and was quoted the same price as was given by the in home service person. Overall, very good.


Map of New Braunfels, TX

Very Helpful and knowledgeable




I was so happy to meet with Diego about my refrigerator. Diego was great, he took the time to make sure I understood what upkeep I need to do to keep my refrigerator working in great condition.


Map of New Braunfels, TX

Diego is very professional





Map of New Braunfels, TX

Thank you!




Robert was excellent! Was informative and patient.


Map of New Braunfels, TX

Now his product and how to communicate with people.





Map of New Braunfels, TX

Diego was friendly and knowledgeable!





Map of New Braunfels, TX

Diego





Map of New Braunfels, TX

service as promised




we are appreciative of the professional service delivered to us on our Whirlpool refrigerator by Diego Gomez.


Map of New Braunfels, TX

Great job!!




The repairman was very nice and got the job done quickly. I was very happy.


Outstanding service




Very congenial and knowledgeable. He is an outstanding representative of your company.


Jared




Good service


Fast and prompt service.





Warranty repair work done fast!





Great service





Great service




Great communication. We knew when they would be there and they were very punctual. Nice, respectful and very knowledgeable service tech.


Excellent





Service Review




Representative was on time and provided efficient and friendly service


Refrigerator




Professional, on time, highly recommend


excellent service




Kevin was on time, polite and efficient.


Excellent technician




Kevin was on time and did a great job. We are optimistic we have fixed our problem with his help.


Washer service




Very polite and professional; did great job.


Professional, knowledgable, and courteous service.





Excellent service




Friendly, punctual & informative tech


Chris




Derek was very nice and answered all my questions. He did need tools that we loaned him to use. you Should give your people all the tools they need.


Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site. Checked for door issues. Found freezer door not opening at all. Found ice build up not allowing freezer door to slide out. Made an attempt to open freezer door but wasn’t able to.Instructed customer they will need to thaw out unit in order for us to finish repair. Reschedule for 11/20/18 per cust ; schdld next appmnt for 11/20 TUE !

Near Cherry Hill, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER MAYTAG MDB8959SBS3 "Arrived on site. Checked for panel issues. Found panel bad LEDs not kicking on. Replaced panel and cycled, all functions tested OK. No leaks present. Job complete"

Near Cherry Hill, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT549SZDM00 Arrived on site. Found restriction in filter drier. Replaced filter drier and added service support. Vacuum system and charged. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Creekside Way, New Braunfels, TX 78130
Robert J.

Robert J.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on job for complaints of no display. Unable to locate power supply to test customer to call back for reschedule.; saved tckt

Near Sundance Parkway, New Braunfels, TX 78130
Robert J.

Robert J.

RANGE MAYTAG MGS5770ADB Arrived on job for complaints of gas leaks front burner in use only. Will need to replace ORIFFS pans and gasket. Parts show as not available office to schedule if parts found. ; ordrng 1 74004304 (ORIFFS PAN) and 1 74004413 (ORIFFS PAN) and 2 74006056 (GASKET )s

Near Bending Oak, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived on job for complaints of no water dispensing. Found loose connection at valve. No leaks detected

Near Bridlewood, New Braunfels, TX 78132
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 Arrived on job to replace hub. After replacement of part ran calibration. Operation normal and no leaks detected

Near Oakmont Cir, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on job for complaints of no ice from ice maker and frost in freezer. Found door not hitting light switch causing icemaker to pause. Freezer door also bowed in middle not sealed causing frost issue. Will need freezer door replaced SS door; ordrng 1 W10910835 (dor-fip)

Near Barker Cypress, New Braunfels, TX 78130
Robert J.

Robert J.

DISHWASHER WHIRLPOOL GU2455XTSS3 Arrived on job for complaints of hard to close door. The dishwasher has no mount board under counter or screws to install dishwasher to cabinet.

Near Havenwood Blvd, New Braunfels, TX 78132
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 "Arrived on job to replace belt, cover, gearcase and cam. After replacement of parts ran calibration and hub on basket not allowing spin. ; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)"

Near Oakmont Cir, New Braunfels, TX 78132
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of noise issue and not making ice. Found noise coming from freezer evaporator fan motor hitting ice build up. I found unit was not defrosting properly all the time, I found faulty control board, I replaced control unit tested good."

Near Cap Ridge Peak, New Braunfels, TX 78130
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFC150M0EW1 "Arrived on site for customer complaint of front left burner staying on high, found faulty switch, I replaced switch, unit tested good."

Near Ridgewood Ave, New Braunfels, TX 78130
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site for customer complaint of turn table not working and interior light not working, found faulty control board. Ordering control. ; ordrng 1 W10892389 (cntrl-elec)"

Near Val Verde Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site.Replaced fill tube heater and icemaker. Cycled icemaker, all functions tested OK. No leaks present. Job2645"

Near Didgeridoo Trail, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site. Check for error code issues. Found error code F8E3 for overflow issues. Verified no kinks in pressure switch hose. Will need pressure switch sensor main board and displayed to be replaced. Office to reschedule; ordrng 1 W10448876 (switch-wl) and 1 W10911023 (CONSOLE ) and 1 W11201293 (CONTROL )

Near Indian Ridge, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replaced evaporator motor harness. Positioned thermistor in correct spot and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Acorn Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for icemaker issues. Found loose connection on icemaker harness. Re-position and reconnected connector to icemaker and cycled, all functions tested OK. No leaks present. Job complete"

Near River Park Dr, New Braunfels, TX 78130
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on job for complaints of third rack falling. Found the track broken at rollers. ; ordrng 1 W10913628 (track) and 1 W10914507 (track)

Near Copper Valley, New Braunfels, TX 78132
Robert J.

Robert J.

DRYER MAYTAG MEDB835DW4 "Arrived on job to replace overlay. After replacement of overlay. Test dryer, operation normal."

Near Spotted Owl, New Braunfels, TX 78130
Robert J.

Robert J.

DRYER GE DCVH680EJ1WW Arrived on job to replace top bearing and slides. After replacement of parts test heat and air flow. Operation and noise level normal.

Near Maple Way, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job for complaints of frost in refrigerator. Found cover complete frost will need to defrost first. Quote customer

Near Purgatory Rd, New Braunfels, TX 78132
Brandon C.

Brandon C.

WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for customer complaint of unit not draining and spinning, I found suds error and overload error, I calibrated unit and tested functions, unit tested good. If problem continues will need to bring back capacitor and wire harness."

Near Arndt Rd, New Braunfels, TX 78130
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of unit not washing, I found bad wash motor, I replaced wash motor, unit tested good."

Near Dexters Place, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for local issues. Found temperature in refrigerator at 60°. Found evaporator in refrigerator iced over excessively. Instructed customer they will need to thaw out in order for us to do repair. Rescheduled for 1/14/18 ; schdld next appmnt for 11/14 WED !

Near Country Grace S, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR MAYTAG M1TXEGMYW01 "Arrived on site. Check for No cool issues. Found evaporator fan motor bad. Replaced evaporator fan motor in cycle, all functions tested OK. No leaks present. Job complete"

Near Pecan Farms, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site. Checked for no draining issues. Found loose connection at drain pump. Repositioned and reconnected connector, all functions tested OK. No leaks present. Job complete"

Near Citori Path, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN KITCHENAID KDRS467VSS04 "Arrived on site. Checked for no operation issues. Found error code F1E1 for bad appliance manager. Paet covered under 5 yr warranty. Replaced appliance manager and cycled, all functions tested OK. Collected total of 205.66. No leaks present. Job complete"

Near Otter Way, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Check for washing issues. Found motor locked up not allowing washing. Replaced sump and motor assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Elm Trail, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN KITCHENAID KODT100ESS02 Arrived on site. Check for dent issues. Found dent on upper door. Will need door assembly to repair unit. Office to reschedule; ordrng 1 W10771242 (DOOR ASSY )

Near Antigua Cove, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WETLV27HW0 Arrived on site. Checked for no operation issues. Found cycles not advancing threw cycle. Found loose connection on control. Repositioned connector and connected. All functions tested OK. No leaks present. Job complete

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leaking issues. Found dispenser overflowing creating leak. Replaced dispenser assembly per Service Pointer. Ran unit, all functions tested OK. No leaks present. Job complete"

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site. Replaced both Door switches and leveled refrigerator for mullion. All functions tested OK. No leaks present. Job complete

Near FM1044, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN KITCHENAID KODT100ESS02 Arrived on site. Check for dent issues. Found dent on upper door. Will need door assembly to repair unit. Office to reschedule; ordrng 1 W10771242 (DOOR ASSY )

Near Antigua Cove, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WETLV27HW0 Arrived on site. Checked for no operation issues. Found cycles not advancing threw cycle. Found loose connection on control. Repositioned connector and connected. All functions tested OK. No leaks present. Job complete

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leaking issues. Found dispenser overflowing creating leak. Replaced dispenser assembly per Service Pointer. Ran unit, all functions tested OK. No leaks present. Job complete"

Near Appellation, New Braunfels, TX 78132