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Local Reviews
for Mustang Ridge, TX

Appliance Express Rated 4.7 out of 5 stars based on 7 customer reviews

Map of Mustang Ridge, TX

I’d use them again




Review of Appliance Express


Map of Mustang Ridge, TX

Exceptional service




Review of Appliance Express

Fantastic customer service, knowledgeable and polite technician. Clarified all doubts and resolved issues quickly and transparently.


Map of Mustang Ridge, TX

Jimmy




Review of Appliance Express


Map of Mustang Ridge, TX

Great Service, Explained Well!




Review of Appliance Express


Map of Mustang Ridge, TX

Great service!




Review of Appliance Express

This was the second time someone had tried to come fix my dryer, the first time I was not happy since I was told nothing could be done and it was defective. But this second time, Robert was amazing! He really knew what he was doing. He took his time and found the issue and fixed it! My dryer has been running great!


Map of Mustang Ridge, TX

Service Call




Review of Appliance Express

I highly recommend Appliance Express. During these times of the pandemic, Andrew took the correct precautions while in our house servicing our oven. I appreciate his promptness and fixing our issue.


Map of Mustang Ridge, TX

Claire




Review of Appliance Express

he was professional, friendly, and informative.


Andrew  H.

Andrew H.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit for broken dispenser. Customer stated since last tech was out dispenser has not been working correctly. Found spring was broken preventing dispenser from dispenser door from opening. Replaced dispenser, tested unit, unit works good. No leaks detected. Job complete."

Near Leadtree Loop, Mustang Ridge, TX 78610
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for the microwave light not working. During testing found that the bulb was no good. Replaced bulb and issue was resolved. Complete

Near Algaroba Loop, Mustang Ridge, TX 78610
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for unit not heating. Tested unit. Unit is heating. Opened up the back to checking heating element and fuses. Everything checked good. Did re level unit for the customer. No other issues at this time. Job complete

Near Boxwood Dr, Mustang Ridge, TX 78610
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site and inspected microwave and found blower fan is not running uninstalled microwave and found blower fan harness is disconnected. After resetting it and reinstalling blower fan is operating properly, job complete."

Near Bayberry Cir, Mustang Ridge, TX 78610
Richard P.

Richard P.

OVEN WHIRLPOOL WFG550S0HZ1 Arrived onsite for the RF burner on the range not igniting. During testing found that the burner head was causing the issue. Replaced RF burner head and all functions tested good complete

Near Eves Necklace Dr., Mustang Ridge, TX 78610
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 Arrived onsite for the refrigerator not cooling and has ice build up on evaporator. All ice has been thawed out. Replaced FF evaporator fan and thermistor harness. All functions tested good complete

Near Leadtree Loop, Mustang Ridge, TX 78610
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH32519HZ4

Near Bayberry Cir, Mustang Ridge, TX 78610
Richard P.

Richard P.

DRYER WHIRLPOOL MED7230HW1 Arrived onsite for the dryer with longer than normal dry times. Used vent / air flow meter. Dryer passed. Ran diagnostics and found no error codes. Checked temperature and its good. Air flow is good temperature is good . Found no issues with the dryer at this time. Complete

Near Cherrystone Loop, Mustang Ridge, TX 78610
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on job for complaints of temperature too hot. Ran temperature check and found temperature accuracy good.

Near Algaroba Loop, Mustang Ridge, TX 78610
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived on site to test unit for light not working. Found inner light not working customer had part. Also found unit damaged at bottom not affecting used of unit.

Near Beechnut Dr, Mustang Ridge, TX 78610
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site and inspected dryer and found restricted airflow showing on airflow meter, The washing machine its on the left in a shallow plastic tub that is attached to the wall and it cannot be pulled out to properly access the dryer vent. Because of this reason when the dryer was installed the entire length of the vent hose was used. When the dryer is pushed back the vent hose is crushed. Shortened and straightened the vent hose as best as possible but this did not improve airflow. Explain the situation to the homeowner event to the exterior will need to be clean before the dryer is used again. Reported to tech line this is A problem with the home layout

Near Beechnut Dr, Mustang Ridge, TX 78610
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for unit making a banging noise. Customer said the unit would make noise with certain loads like a king size comforter. Tested unit in drain and spin. Did not get any noise issues. Let customer know that in certain loads the unit may bang around a bit. Also let them know to fill the tub up only half way and to pick the correct settings for the correct things that are getting washed. No leaks at this time. Job complete

Near Bayberry Cir, Mustang Ridge, TX 78610
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SNHM03 Arrived on job for complaints of noise. Found the line out of compressor making contact with frame causing noise. Move line and add pads. No leaks detected at time of service

Near Eves Necklace Dr., Mustang Ridge, TX 78610
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to replace console. Replaced console test unit and unit test good job complete.

Near Beechnut Dr, Mustang Ridge, TX 78610
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for unit making a noise. Customer showed the video. Heard loud noise. Waited for unit to start up. Unit started up to cool and the noise was very loud. Heard noise coming from the heater coils below. Found that sound pad had fallen off. Put sound pad back on and wedged in between. No noise at this time. Job complete.

Near Leadtree Loop, Mustang Ridge, TX 78610
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to test unit for unit not working. Test unit and found door switch had come off switch holder. Opened unit and secured switch test unit and unit test good job complete.

Near Bayberry Cir, Mustang Ridge, TX 78610
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site to test unit for unit light not working. Test unit and found bad control board. Replaced board test unit and unit test good job complete.

Near Beechnut Dr, Mustang Ridge, TX 78610
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for console not responding. Test unit and found console separating and ui not showing correct numbers. Replaced console and ui and stoppers test unit and unit test good job complete

Near Bayberry Cir, Mustang Ridge, TX 78610
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for unit tripping breaker. Couldn’t duplicate problem at this time unit heating correctly just giving us open close door error replaced switches test unit and unit test good job complete. Advised customer to get electrician to check breaker.

Near Leadtree Loop, Mustang Ridge, TX 78610
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for unit not turning on. Test unit and found ui not responding. Found error code of ui ordering new ui and will replace ui console and control board. ; ordrng 1 W11296171 (CONSOLE)

Near Beechnut Dr, Mustang Ridge, TX 78610
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS31ES0JS01 "Arrived on site and set oven to preheat and it reached temperature in expected amount of time, oven temperature measured on thermocouple was 405 when oven chimed at 350, then raised to 420 before dropping to 315 then 395, average of temperature float is 355, calibrated oven -5° I showed customer how to make this adjustment in the future if they need to. No further repair is required at this time, job complete."

Near Cherrystone Loop, Mustang Ridge, TX 78610
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for the microwave arching during use. During inspection found that the waive guide cover was burnt. Called tech line and did a video chat with them. They took pictures and we found that the waive guide was damaged as well.

Near Bayberry Cir, Mustang Ridge, TX 78610
Robert J.

Robert J.

DRYER WHIRLPOOL WED8620HW1 Arrived on job for complaints of noise. Found motor source of noise. Replaced motor and test.

Near Leadtree Loop, Mustang Ridge, TX 78610
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of unit not responding and screen being blank. Found failed console, ordering console. ; ordrng 1 Cnote (Office to schedule when part comes in)"

Near Nature View Loop, Mustang Ridge, TX 78610
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED7000DW2 Arrived onsite to correct vent tube. Corrected vent tube. No issues at this time. Job complete

Near Bayberry Cir, Mustang Ridge, TX 78610
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived onsite for water dispenser to unit dripping water still. Called Techline. Suggested to order the left side freezer door as a replacement but also said that it may not fix the issue as the unit is known to leak from time to time. Got Sr#7728708762. Let customer know what is going on.

Near Bayberry Cir, Mustang Ridge, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS315SDHB04 "Arrived on site and inspected refrigerator and sound door is opening and closing properly. Customers complaint is due to the hinge system on the bottom that swings open/gains momentum after a certain point. This is normal operation explain to customer that the door should be held until it is completely open. Refrigerator door is operating normally and cannot be adjusted or corrected, job complete"

Near Eves Necklace Dr., Mustang Ridge, TX 78610
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG55US0HS00

Near Leadtree Loop, Mustang Ridge, TX 78610
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and inspected dishwasher and found customer is experiencing it not drying. Found heating element connector to control board is loose on one wire and after resetting ran a diagnostic cycle and confirmed it is now heating properly. Recommended that customer add rinse aid to the dispenser for pest drying results. Job complete

Near Bayberry Cir, Mustang Ridge, TX 78610
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFG320M0BB2 "Arrived on site and inspected oven and found connection to igniter is loose. After resetting it oven will now heat properly. Took one picture of burner ignited, job complete"

Near Boxwood Dr, Mustang Ridge, TX 78610
Jacob S.

Jacob S.

RANGE AMANA AER6303MFB2 Arrived onsite for elements on top not getting hot enough to boil. Tested unit. Unit got water to a boil. Unit is working as designed. No issues at this time. Job complete

Near Fieldwood Dr, Mustang Ridge, TX 78610
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site and replaced control board diagnosed on previous visit. After replacement reset all connections and microwave is now heating properly, job complete"

Near Bayberry Cir, Mustang Ridge, TX 78610
Andrew  H.

Andrew H.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to replace console from previous diagnosis. Replaced console, tested unit to 350, unit tested good. Job complete."

Near Leadtree Loop, Mustang Ridge, TX 78610
Andrew  H.

Andrew H.

RANGE WHIRLPOOL WOS51EC0HS01 "Arrived on site to test unit for not heating properly. Temp was fluctuating on UI. Replaced sensor, tested unit to 350, unit works good. Job complete."

Near Algaroba Loop, Mustang Ridge, TX 78610
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for oven not heating. Test unit and found broiler and bake not working. Test board and ui and sensor and found bad sensor. Replaced sensor test unit and unit test good job complete.

Near Beechnut Dr, Mustang Ridge, TX 78610
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site and replaced switches and this had no effect on operation. Will need to bring back control board to correct issue, ; ordrng 1 W11325603 (Control) and 1 W11398764 (Filter board) and 1 W11261167 (Appliance manager) and 1 W11297728 (Ui)"

Near Bayberry Cir, Mustang Ridge, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF550CDHZ02 "Arrived on site and found icemaker is off, turn the icemaker back on and it immediately cycled dispensed what ice was in the tray and filled with water. Replaced icemaker diagnosed by previous technician. This icemaker also cycled immediately and filled with water, job complete"

Near Leadtree Loop, Mustang Ridge, TX 78610
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF550CDHZ02 Arrived onsite for ice maker not making ice. Found that the motor was not working. Ordered part. Rescheduled with customer. ; ordrng 1 WPW10300024 (icemaker)

Near Leadtree Loop, Mustang Ridge, TX 78610
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for display turning off and unit loosing heat. Replaced sensor test unit and unit test good advised customer to connect unit to Wi-Fi to get software updates job complete.

Near Bayberry Cir, Mustang Ridge, TX 78610
Richard P.

Richard P.

DRYER WHIRLPOOL WED8620HW1 Arrived onsite for the dryer making a noise. During testing found that the motor bracket and blower wheel cover was making the noise. Installed pads under motor bracket and behind blower wheel cover and noise seems to have gone away. Advised customer to monitor. Complete

Near Leadtree Loop, Mustang Ridge, TX 78610
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for unit not starting immediately after door is shut. Customer says the unit does work but has to give a little extra push on the left of the door for the unit to work. Called Techline. Said to order inner door and hinges and left side switch. Got sr#7729173709. Ordered parts. Office to reschedule ; ordrng 1 W10687342 (door/mw) and 2 W10874474 (hinge-door)s and 1 W11033422 (interlock)

Near Bayberry Cir, Mustang Ridge, TX 78610
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onsite for the refrigerator making a noise. During testing found that the noise is coming from the compressor which is normal. So no issues found at this time.

Near Bayberry Cir, Mustang Ridge, TX 78610
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WTW4955HW1 "Arrived on site to test unit for not spinning. Found error code F0E4. Erased error code and put unit into diagnostics. Ran auto test mode and all functions are operating as designed. Put unit into manual diagnostics and verified cold and hot lines are correctly hooked up. No issues on high or low spin and agitate modes. Found out customer had too much loaded into washer when it happens. Explained to customer recommended amount of laundry. She said it never happens unless she has bigger loads. No leaks detected, job complete."

Near Leadtree Loop, Mustang Ridge, TX 78610
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not draining properly. During testing found that the drain hose was not in its correct spot. Moved drain hose to a higher location and tested dishwasher. It tested good and it’s draining good as well and no leaks detected complete

Near Leadtree Loop, Mustang Ridge, TX 78610
Jacob S.

Jacob S.

DRYER WHIRLPOOL MEDX655DW1 "Arrived onsite for unit not drying properly and noise coming from unit. Tested unit. Upon investigation, drying issue was the cause of the lint trap having a thick layer of lint on the filter, and noise was caused by the some change and a screw found inside the unit. Removed objects. Tested unit. Noise went away. No issues at this time.

Near Beechnut Dr, Mustang Ridge, TX 78610