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for Moody, TX
Anne - Moody, TX
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for dishwasher that’s not washing dishes. Inspected unit and work area. Place unit and service diagnostics and found a F4 E3 (wash motor not running) error code. Replaced motor assembly and tested unit. Unit ran as designed. No water leaks were present in all waterlines were dry. Call complete
COOKTOP WHIRLPOOL WFE505W0JS0 Arrived on site to diagnose a range with a burner not operating properly. Installed correct switch and tested unit. Found all is working properly at this time.
WASHER WHIRLPOOL WFW9550WW00 "Arrived on site for washer that won’t spin out the clothes intermittently. Inspected unit and work area. Placed in in-service diagnostics and found an F01 (communication error between the CCU and EEPROM) error code. Checked control for loose connections and made sure all connections were tight. Placed unit in an automatic cycle and unit ran as designed. I called tech line and spoke to Butch SR# 7727881124. He advised that the F01 code could be due to a power outage or a tripped breaker. He advised that if the unit was running properly outside of the jeans cycle, the issue could Either be an overloading issue, and unbalanced load issue, or just that the heavier items won’t be as dry as the shirts. Unit is working as designed. Call complete."
DRYER WHIRLPOOL WED9550WW1 "Arrived on site for dryer that’s intermittently making a noise halfway through the cycle. Inspected unit and work area. Placed in it and a normal dry cycle and tested unit. Unit ran as designed. I removed the blower wheel housing and checked for any debris around the blower wheel. Nothing was found. I spun the basket by hand and found the rollers were smooth. I called Techline and spoke to Butch SR# 7727881124. He advised that if there was a problem with the machine, the issue would present itself within the first couple minutes after the dryer was tumbling and heating. He advised to make no repairs and unit is working as designed. Call complete"
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for a washer that is leaking. Inspected unit and work area. Placed in in-service diagnostics and found an F0E5 (off balance load) error code. Ran unit through an auto test and when the unit went through a drain down the drain pipe overflowing and running onto the wall and onto the floor. Advise customer to try to either clear out the PVC pipe and drain line or do you have a plumber come and fix their drain pipe issue. Call complete.
COOKTOP WHIRLPOOL WFE505W0JS0 Arrived onsite and found unit rr switch to be improperly. Contacting. Replaced switch and corrected issue. All checks good.
COOKTOP WHIRLPOOL WFE505W0JS0 Arrived on site to diagnose a cooktop with a hot surface indicator light not turning off. Tested all parts and components I was not able to verify which item is causing the issue as light is integrated into control board with no indication on text sheet what powers the light. Ordering all four burners and control as I believe the issue is in the main board. ordrng 1 W10823729 (elmnt-surf) and 2 W11171119 (ELEMENT)s and 1 W11314391 (CONTROL) and 1 WP8273992 (elmnt-surf)
DRYER WHIRLPOOL WED8500DC4 Arrived on site for Drier that is not powering on. Inspected unit and work area. Tested voltage at the plug and found 245 V going from L1 to L2 but 243V going from L2 to neutral and 14V going from L1 to neutral. I advised the customer to have an electrician come fix their power supply. Call complete.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for a refrigerator that was having lights flicker. Inspected unit and work area. Customer advised that the lights had ceased to Flickr. I asked if his freezer light was was out and he advised that he didn’t know they had a light in the freezer. I found the freezer light out and replaced it. Once replacing it, I found another light in the RC section that was slimmer than the rest. Replaced that as well and unit is working as designed. Call complete."
COOKTOP KITCHENAID KCGD506GSS00 Arrived on site for cooktop that would not fit the regulator on it. Inspected unit and work area. Found the old regulator not fitting properly. Replaced with new regulator and unit is a tight fit. Unit does not have power to it nor gas going to it yet. Customer was not here to sign. Call complete.
OVEN KITCHENAID KSEB900ESS1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control panel and tested unit. Unit is working as designed. Call complete.
OVEN KITCHENAID KSEB900ESS1 Arrived on site for damaged console. Inspected unit and work area. Removed new part from box and found part damaged in the box. Re-ordering control panel and will return .; ordrng 1 W10920246 (panl-cntrl)
OVEN KITCHENAID KSEB900ESS1 "Arrived on site for range that had an unknown issue and error codes. Inspected unit and work area. Found unit had 7 F2 E0 codes. Tested voltage coming from control and had good voltage. Checked resistance through user interface and was getting inconsistent readings. Checked all connections and all checked good. Replaced console and tested unit. Unit worked as designed. Call complete."
DISHWASHER MAYTAG MDB4949SHZ0 Arrived onsite customer complained the unit was noise bad sump assembly took old one out put new one in ran unit no leaks all lines are dry
WASHER MAYTAG MVWB835DC4 Arrived on site customer complaint was washing machine was not adding enough water for her but it’s just the way the washing machine is shut her to use the deep cycle wash for it to add more water in the washing machine everything else work great no error codes all lines are dry
Arrived on site for the agitator broke. Found the agitator broke from the bottom where the screw is. Replaced the agitator and tested the unit. Unit works properly and all water connections were dry at the time of service.