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Local Reviews
for Meadowlakes, TX
Powered by Fluid LOCALGood Job
George - Meadowlakes, TX
I hope he fixed the slide in the ice maker by cleaning it out and greasing it. Too bad he did not do that on the first visit. If that doesn't work, then I have to spend, according to James, $150.00 for the part and $100.00 labor. Let's hope he fixed it and I don't have to spend any additional money on this refrigerator.
Friendly, helpful, competent service
David - Meadowlakes, TX
I could not ask for a more responsive, helpful, or friendly service experience. The problem was identified, fixed, and explained.
Punctual, professional and thorough
Rob - Meadowlakes, TX
Appliance Express worked on my GE refrigerator. The service man showed up on time, took care of our problem and was very nice to deal with. I will use them again for any of my appliance needs.
Prompt and polite.
Kathryn - Meadowlakes, TX
Good service and expertise. Thank you!
Prompt, Courteous, Professional, Ace Technicians
Tahna - Meadowlakes, TX
Initial call for service was easy & Techs available timely for initial appointment. The two Technicians were prompt first visit, took time to diagnose problem(s), came up with plan for repair, and again were prompt and timely, and diagnosis right. Repaired. Problem solved!
QUALITY SERVICE!
Rhonda - Meadowlakes, TX
Appliance Express kept me informed as to when my washer part would come in and when a technician would be able to install the part. The technicians were very professional and helpful. They even wore shoe coverings on a rainy day to keep my floor clean...nice touch!
Theodora
Theodora - Meadowlakes, TX
Really nice man!!!
Barbara - Meadowlakes, TX
An okay experience
Barbara - Meadowlakes, TX
An okay experience
EXCELLENT SERVICE
Patricia - Meadowlakes, TX
James has fixed both our dryer and refrigerator..on both occasions he was prompt with excellent communicational services. Always very polite and informative! He always has on his shoe covers so he does not track dirt etc in the home. Extremely efficient in his work! We need more James’s in the world of service and overall gentlemen with integrity! Thank you James for all you do!
frig repair
Jerry - Meadowlakes, TX
on time, great service
job well done
Lynda - Meadowlakes, TX
great service
Lois - Meadowlakes, TX
Great service and great serviceman!
Mary - Meadowlakes, TX
job well done
Lynda - Meadowlakes, TX
great service
Lois - Meadowlakes, TX
would have your service in the future even if I didn't have an extended warranty.....
Good and quick service
Mary - Meadowlakes, TX
Great experience, technician arrived on time and repaired my dryer in a matter of minutes. My dryer had not worked since mid July and two service people had looked at it. Obviously one was an idiot. Thank you very much.
great service!
Angie - Meadowlakes, TX
Tommy from Appliance Express is AWESOME
Shane - Meadowlakes, TX
Can't say enough about Appliance Express and Tommy Lott. Incredibly knowledgeable, professional, and focused on solving problems. You will not be disappointed, thank you Appliance Express for all you have done for us....
Bad dryrr
Lloyd - Meadowlakes, TX
Thomas was great!
Great service
James - Meadowlakes, TX
Nice man. Knew his assessment
Richard - Meadowlakes, TX
Very good
Great service
John - Meadowlakes, TX
Very satisfied Answered all my questions and made appropriate changes
warranty service
Mike - Meadowlakes, TX
Clif L.
OVEN WHIRLPOOL KODE500EBS04 Arrived on site to diagnose an oven that is giving error code. Preheated both ovens to 400° and no failures occurred. All parts and components are working properly and no further repairs needed.
Clif L.
RANGE KITCHENAID KICU569XBL00 Arrived on site to diagnose a cooktop that is not registering pots and pans. Tested unit and found cooktop operating properly but pans being used have warped bottoms preventing proper contact with cooktop sensor. Advised homeowner on findings. No further repairs are needed at this time.
Clif L.
DISHWASHER GE GDF510PSJ4SS Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found drain plug not removed from garbage disposal at time of installation. Removed drain plug and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
James C.
DISHWASHER MAYTAG MDB6769PAB1 Arrived on site and installed new dispenser and vent assembly. Tested operation and found no leaks after repair and unit functioning properly. Job complete
Clif L.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found controls not cycling freezer defrost properly. Replaced main control and user interface and tested unit. Found all is functioning properly at this time. No leaks were present at time of service
Lou S.
RANGE WHIRLPOOL WCG55US0HS00 "Arrived on site to inspect cooktop flames too hot. Upon further inspection, I tested all burners and found the flames too high. Adjusted the flames and retested. Unit is operating as designed. No gas leaks detected during service, job completed."
James C.
DISHWASHER MAYTAG MDB6769PAB1 Arrived on site and inspected unit for leaks. Found door vent and dispenser leaking. Unit will need new vent and dispenser to repair. Office to schedule return services due to part availability ; ordrng 1 WPW10428211 (vent asm) and 1 WPW10428217 (dispenser)
James C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and installed new ice maker and ice door. Customer asked abound a handle that is squeaking. Found handle set screws on deli drawer are cross threaded and I was not able to,correct. Unit will need a new handle to complete repair. Office to schedule return services due to part availability. ; ordrng 1 W11045125 (handle)"
James C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and tested operation. Found ice maker over filling and ice door had hung up on ice cubes stuck together. Tested water pressure and found to be good. Unit will need new ice maker and ice door to repair. ; ordrng 1 W11294907 (icemaker)
James C.
DRYER WHIRLPOOL WED8540FW0 Arrived on site and tested operation. Found unit not heating. Tested element and fuses and found to be good. Tested control and found relay not engaging to turn element on. Installed new control and tested operation. Unit tests good. Job complete
James C.
DRYER AMANA NED4655EW1 Arrived on site and tested operation. Found timer operating properly and unit heats. Found temps getting too high and not cooling down properly. Checked vent on roof and found to be completely clogged. Instructed customer of fire danger and recommended having the vent cleared before using again. Unit operating as designed but clogged vent is creating poor drying conditions. Job complete
James C.
REFRIGERATOR FRIGIDAIRE PLRU1778ES0 Arrived on site and found door not square with cabinet. Inspected door and found lower hinge corner is collapsed and hinge bent as well causing door to not sit properly with cabinet. Found door is sealing good but the door cannot be adjusted due to failure. Job complete
James C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and installed new ice maker kit and ice container. Unit tests good. Job complete
James C.
REFRIGERATOR WHIRLPOOL KBFN502EBS02 Arrived on site and found right door skim scratched. Installed new door making. Unit tests good. Job complete
James C.
DRYER MAYTAG MEDX655DW0 Arrived on site and tested operation. Found unit not venting properly and holding on to heat in drum. Found very little lint in unit and vent hose to wall. Vacuumed lint from unit and recommended customer have vent from wall to roof line cleaned. Job complete
James C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and tested operation. Found unit dispensing cubed ice but will intermittently dispense only crushed and then go back to cubes. Found ice cubes are getting stuck together from ice maker over filling and has damaged auger assembly of ice bin. Unit will need new ice maker and ice bin to repair. ; ordrng 1 AUTHO (AUTHO) and 1 W10882923 (icemaker) and 1 W11185686 (ice-contnr)
James C.
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and found no refrigerant in sealed system. Pressurized system and used bubble solution on fresh food evaporator. Found evaporator has failed and is leaking. Unit will need both evaporators and compressor to repair. Office to schedule return services for 3 hours; ordrng 1 CNOTE (3HR SS REPAIR) and 1 W10865322 (evaporator) and 1 W11035643 (evaporator)
James C.
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and tested operation. Found unit not cooling. Ran compressor test and found compressor will start and build 10-20 psi on high side then shut off. Compressor will pulse on and off a couple times then build same pressure and cut off again. Compressor has failed and will need to be replaced again. Office to schedule for 2 hour SS repair. ; ordrng 1 CNOTE (2 HR SS) and 1 W11025999 (compressor)
James C.
REFRIGERATOR KITCHENAID KRFC302EBS00 Arrived on site and tested operation. Found right rail stuck on ice bin. Removed ice bin and center divider. Found water that has over flowed ice maker got into rail. Dried water from rail and applied manufacturer approved grease to bearing. Drawer now functioning properly. Instructed customer that if the rail locks up again the center divider will need to be replaced.
James C.
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and installed new compressor kit and 3 way valve. Vacuumed system to clear and test for leaks. Unit held vacuum and charged with 4.65oz 134a. Tested operation and found unit working properly. Job complete
James C.
REFRIGERATOR KITCHENAID KRFC302EBS00 Arrived on site and tested operation. Found ice maker leaking from ice mold.Installed new ice maker and tested operation. Ice maker no longer leaking.
Paul R.
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onsite for a refrigerator with the door gasket that was replaced very wrinkled and a lot of condensation. I used my heat gun and removed all of the wrinkles. I found the door gasket sealing good. I found the humidity control turned off and explained to ms that this should be left on to prevent the condensation from building up on the center door mullion. Call complete.
James C.
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and tested operation. Found fresh food at 37 and freezer at 29 degrees. Tested sealed system and found 3 way valve making clicking sound and popping when switching positions and not allowing proper flow to freezer evaporator. Unit will need new valve assembly and compressor to repair. Office to schedule return services for 3 hours. ; ordrng 1 CNOTE (3 HR SS) and 1 W10843121 (filter dryer) and 1 W10865727 (valve) and 1 W10913906 (coupler) and 1 W11025999 (compressor)
Lou S.
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site to inspect cooktop flames. Upon further inspection, found electrode no longer making contact with front left burner head not allowing unit to spark. I reseated electrode and adjusted the flame and now it is operating as designed. Tested all of the burners and all are operating as designed. No gas leaks detected during service, job completed."
James C.
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and found fresh food evaporator frozen solid. Steamed away ice and found thermistor damaged. Installed new harness and ui to correct defrost issue. Tested operation and found unit working properly. Job complete
James C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and found dispenser door has fallen off. Installed new dispenser door and tested operation. Unit tests good. Job complete
James C.
REFRIGERATOR WHIRLPOOL Wrx735sdbm00 Arrived on site and installed new control. Tested operation and found unit working properly. Job complete
James C.
DRYER MAYTAG DE303 Arrived on site and tested operation. Found unit will not start. Found door switch has failed. Installed new switch and tested operation. Unit tests good. Job complete
James C.
REFRIGERATOR WHIRLPOOL Wrx735sdbm00 Arrived on site and tested operation. Found unit not cooling and compressor not running. Accessed compressor and found no voltage to compressor. Tested voltage at control and found control not outputting voltage to compressor. ; ordrng 1 AUTHO (AUTHO ) and 1 W11035835 (cntrl-elec)
James C.
WASHER WHIRLPOOL WFW6620HW0 Arrived on site and tested operation. Found not all lights on console working and buttons not responding. Found console to have failed and installed new. Tested operation and found unit working properly. Job complete
James C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site and installed new separator. Tested operation and found unit working properly. Job complete
James C.
FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site and installed new door and name badge. Verified proper fit and seal. Unit tests good. Job complete
James C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site and tested operation. Found ice bucket auger not turning. Found crushed ice side of ice bin frozen into a block of ice. Checked for air leaks and found ice door not sealing properly. Unit will need new separator and ice bucket to repair. Separator is expart and office will schedule return service. ; ordrng 1 W11423781 (SEPARATOR ) and 1 WPW10558423 (ice-contnr)
James C.
REFRIGERATOR GE GYE22HSKHSS Arrived on site and installed new ice door kit and freezer gasket. Tested operation and found unit working properly and doors now sealing properly.
James C.
REFRIGERATOR GE GYE22HSKHSS Arrived on site and found ice build up in left rail and frost build up in freezer. Inspected for air leaks and found moisture build up and ice forming around ice maker in fresh food door. Also found service pointer for freezer door gasket causing frost build up in freezer. Unit will need ice door kit and new freezer door gasket to repair.; ordrng 1 WR14X31558 (FREEZER GASKET) and 1 WR49X29483 (ice box door kit)