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Local Reviews
for Meadowlakes, TX
Great Service
Linda - Meadowlakes, TX
Lou was extremely professional and diagnosed the problem with my oven quickly and then did the repairs needed . I was very satisfied with all aspects of the service call . I am happily cooking again !
Professional, polite, perfect
Sheryl - Meadowlakes, TX
Second time my oven stopped heating after cleaning. First time, different repair service, Repair didn’t work. Bought a new oven. I was dreading the prospect of a $1400 purchase. You are my go to repair service from now on💕
Well done!
Leonard - Meadowlakes, TX
Appliance Repair
James - Meadowlakes, TX
Cliff was professional in demeanor and ability. His assessment of the wiring problem with the range was right on. Factory wiring problem. Our opinion, Cliff is an excellent representative of your company.
Great service tech
Jill - Meadowlakes, TX
Good Job
George - Meadowlakes, TX
I hope he fixed the slide in the ice maker by cleaning it out and greasing it. Too bad he did not do that on the first visit. If that doesn't work, then I have to spend, according to James, $150.00 for the part and $100.00 labor. Let's hope he fixed it and I don't have to spend any additional money on this refrigerator.
Friendly, helpful, competent service
David - Meadowlakes, TX
I could not ask for a more responsive, helpful, or friendly service experience. The problem was identified, fixed, and explained.
Punctual, professional and thorough
Rob - Meadowlakes, TX
Appliance Express worked on my GE refrigerator. The service man showed up on time, took care of our problem and was very nice to deal with. I will use them again for any of my appliance needs.
Prompt and polite.
Kathryn - Meadowlakes, TX
Good service and expertise. Thank you!
Prompt, Courteous, Professional, Ace Technicians
Tahna - Meadowlakes, TX
Initial call for service was easy & Techs available timely for initial appointment. The two Technicians were prompt first visit, took time to diagnose problem(s), came up with plan for repair, and again were prompt and timely, and diagnosis right. Repaired. Problem solved!
QUALITY SERVICE!
Rhonda - Meadowlakes, TX
Appliance Express kept me informed as to when my washer part would come in and when a technician would be able to install the part. The technicians were very professional and helpful. They even wore shoe coverings on a rainy day to keep my floor clean...nice touch!
Theodora
Theodora - Meadowlakes, TX
Really nice man!!!
Barbara - Meadowlakes, TX
An okay experience
Barbara - Meadowlakes, TX
An okay experience
EXCELLENT SERVICE
Patricia - Meadowlakes, TX
James has fixed both our dryer and refrigerator..on both occasions he was prompt with excellent communicational services. Always very polite and informative! He always has on his shoe covers so he does not track dirt etc in the home. Extremely efficient in his work! We need more James’s in the world of service and overall gentlemen with integrity! Thank you James for all you do!
frig repair
Jerry - Meadowlakes, TX
on time, great service
job well done
Lynda - Meadowlakes, TX
great service
Lois - Meadowlakes, TX
Great service and great serviceman!
Mary - Meadowlakes, TX
job well done
Lynda - Meadowlakes, TX
great service
Lois - Meadowlakes, TX
would have your service in the future even if I didn't have an extended warranty.....
Good and quick service
Mary - Meadowlakes, TX
Great experience, technician arrived on time and repaired my dryer in a matter of minutes. My dryer had not worked since mid July and two service people had looked at it. Obviously one was an idiot. Thank you very much.
great service!
Angie - Meadowlakes, TX
Tommy from Appliance Express is AWESOME
Shane - Meadowlakes, TX
Can't say enough about Appliance Express and Tommy Lott. Incredibly knowledgeable, professional, and focused on solving problems. You will not be disappointed, thank you Appliance Express for all you have done for us....
Bad dryrr
Lloyd - Meadowlakes, TX
Thomas was great!

Clif L.
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested all parts and components and found no failures with unit at this time. Adjusted temperature settings to improve performance. No water was hooked up to unit at time of service.

Clif L.
DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose a dryer that is not completing cycles. Tested unit and found clogged external venting preventing proper airflow through unit. homeowner will need to have external vent cleaned to complete repair.

Clif L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to diagnose the refrigerator that is leaking from icebox assembly. I contacted tech line and verified through video chat refrigerator liner above icebox is warped slightly, and most likely causing the leaking issue.

Clif L.
OVEN AMANA AER6303MFS2 Arrived on site to diagnose a range that is not cooking properly. Tested all parts and components and found temperature to low. Adjusted calibration offset to compensate. No further repairs are needed and all is working properly at this time.

Clif L.
OVEN WHIRLPOOL WFE770H0FZ1 Arrived on site to diagnose a range that is not baking. Found failed bake element in unit. Element will need to be replaced to complete repairs.

Clif L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to diagnose a refrigerator that leaked water into the front storage container. Found all is working properly at this time and no evidence of leaking at time of service.

Lou S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site to inspect ice maker noises. Upon further inspection, customer advised that the ice maker, when filling, is very loud. I tested the ice maker and when filling with water, the noise was loud, but normal. I advised that there is nothing to repair as the ice maker is operating as designed and the valve noise is normal. Contacted techline and spoke to Brian and advised of the complaint and my findings. Provided file #7729832350. No water leaks observed during service, job completed."

Lou S.
VENTHOOD WHIRLPOOL UXT5236BDS1 "Arrived on site to inspect venthood filter latch. Upon further inspection, I found the latch broken. Removed and replaced the latch and tested. Unit is operating as designed. Job completed."

Lou S.
RANGE WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven error code. Upon further inspection, I found the unit showing F8E0. Cleared the code and pulled t(d unit out to test the control. Following the tech sheet, I tested the control at the P5-5 & neutral and P5-4 & neutral and got 124V at both connections. Checked VDC at the P4-1 & P4-2 and the reading was out of range. I removed and replaced the blower motor and retested and unit is operating as designed. Job completed."

Clif L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to replace previously ordered parts for the refrigerator. Replaced both water valves icemaker fill line and filter head. Inspected all waterlines for failures and found no problems with lines. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.

Clif L.
WASHER MAYTAG mvwb765fw1 Arrived on site to diagnose a washer lid is not draining. Tested unit and found wire disconnected from drain pump. Rewired unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Jonathan S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for refrigerator ice maker over filling. Inspected unit and work area. Found ice caught up by ice maker, removed ice. Found signs water overfilling Performed diagnostics mode and harvest ice maker cycle. Ran fill cycle and monitored ice maker. Found only drops of water coming from ice maker. Tested water dispenser and found low pressure to unit. Called Whirlpool tech support and spoke with Andrew. He stated to remove pressure regulator and test incoming pressure and replace both inlet valves and trace water lines to find possible air leak if not found to replace tubing. (Sr#7729740982). Office to schedule appointment when ETA is available on parts.; ordrng 1 W10394076 (SINGLE INLET VALVE) and 1 W10723352 (WATER LINE) and 1 W10815476 (TUB FILL) and 1 W11168758 (WATER RESERVOIR ) and 1 W11194438 (FILTER HEAD) and 1 W11209438 (CONNECTOR) and 1 WP2198677 (CONNECTOR) and 1 WP2300068 (CONNECTOR) and 1 WPW10341329 (INLET VALVE)"

Wesley P.
RANGE WHIRLPOOL WOS51EC0HS01 Arrived onsite and found symptoms indicating failing console. Unit fan could be activated in diagnostics. Reset unit with hard reset. Tested for fan speed error again. Unit performed properly. Putting console on order to repair. ; ordrng 1 W11296171 (console)

Clif L.
DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site to diagnose a dishwasher that is not closing properly. Tested unit and found hinge failed. Replaced hinge and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Clif L.
WASHER GE HTWP1400F2WW Arrived on site to diagnose a washer with a broken agitator. Found all lower fins broken off agitator assembly. Replaced agitator and all is working properly at this time. No leaks were found at time of service.

Clif L.
OVEN KITCHENAID KOSE500ESS05 Arrived on site to diagnose an oven that is not turning on. Tested unit and found open thermal fuse on the control panel. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.

Lou S.
DISHWASHER WHIRLPOOL WDF330PAHS5 "Arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics showing no error codes. Customer advised that they dont use rinse aid and are using an organic detergent. I explained to the customer that in order for the unit to dry they will have to use a rinse aid and Whirlpool does not recommend using organic detergents. I continued with testing and using my multimeter, I checked amp draw to all components. All components checked good and the element is showing 7-9amps during wash and drying cycles of diagnostics(photos). I found the customer is not using rinse aid (photo). I contacted techline and spoke to Dave and advised of my testing and findings. Dave recommended that the customer has to use rinse aid to help with drying provided file #7729630707. Made recommendations for detergent and rinse aid use, as well a, use and care for the unit. No water leaks observed during service, job completed"

Clif L.
OVEN WHIRLPOOL RBS305PDB12 Arrived on site to diagnose an oven that is not heating. Found failed thermal fuse. Replaced fuse and tested unit. Found all is working properly at this time.

Clif L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install pressure regulator, valve, waterline, ice guide, and mullion for refrigerator. Replaced all parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."

Lou S.
RANGE WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven error code. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F8E0 & F6E4. Following the tech sheet, I removed and replaced the main control and tested. The unit is showing proper voltage at the control and all components are operating as designed. I advised the customer of my repairs. Job completed."

Lou S.
OVEN WHIRLPOOL KODE500ESS04

Clif L.
WASHER WHIRLPOOL WTW8500DC2 Arrived on site to diagnose a washer that is making abnormal noise. Found gearcase squealing at start of spin cycle.

Clif L.
REFRIGERATOR WHIRLPOOL KBFN502EBS02 Arrived on site to diagnose a refrigerator with doors that are not closing properly. Tested all parts and components and found no failed parts or components. All is working properly at this time. No leaks were found at time of service.

Clif L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to replace handle for refrigerator. Replaced handle and all is now functioning properly. No leaks were found at time of service.

Lou S.
OVEN WHIRLPOOL KODE500ESS04 "Arrived on site to install previously diagnosed and ordered part. Due to the thermal fuse failure, I removed and replaced the fuse and tested. Upper unit failed to heat. The lower unit is operating as designed. At previous call, I tested the TOD and it was good. I am ordering the TOD ordrng 2 WP4449751 (thrmst-fix)s"

Lou S.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the FC evaporator defrost thermistor failing and the evap cover insulation breaking, I removed and replaced the evap,motor harness and positioned the defrost thermistor properly on the suction line with foil tape and ziptie. Removed and replaced the evap cover. Per service pointer #W11092686F, I removed and replaced the RC evap motor/harness and placed the thermistor on the suction line securing it with foil tape and ziptie and secured the evaporator to the back of the cabinet with clamps and zipties. Removed and replaced the hv control and checked the drain tube and using silicone I sealed the gap between the tube and chassis. Tested unit and it began to cool. Recommended that the customer give the unit at least 12 hours to fully cool and at least 24 hours for ice to produce. No water leaks observed during service, job completed."

Lou S.
OVEN WHIRLPOOL KODE500ESS04 "Arrived on site to inspect oven with no power. Upon further inspection, I found the unit powered up but no functions on the display. I pulled the unit out and removed the panel and back cover to test fuse and thermostat. I found the fuse was bad and the thermostat was good. I am ordering the thermal fuse and scheduled return service Unit left with the power turned off at the breaker for safety. ; ordrng 1 W10782120 (fuse-thrml)"

Lou S.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect refrigerator noises. Upon further inspection, I could hear what sounded like the FC evaporator fan blades hitting ice. I removed the FC door and drawers and found a large block of ice on the evaporator/cover. I inspected the RC evaporator and found it dry and the drip pan was badly warped. I was unable to get the FC evaporator cover off due to the amount of ice and the possibility of damaging parts. I advised the customer of my findings and the repairs needed. Explained the waiver of damages from defrosting refrigerator and had customer sign the waiver. mended they place towels around the unit to catch any water leakage and to unplug the unit and allow it to defrost at least 24 hours before I return . I am ordering the FC evap cover, evap motor/harness, shims, clamps, screws, and hv control, CNOTE-2HR JOB and will return with all prescreened parts. No water leaks observed during service.; ordrng 2 2185788 (clamp)s and 2

Clif L.
OVEN WHIRLPOOL WFE535S0JZ0 Arrived on site to diagnose a range that is not healing properly. Tested unit and found bake element not fully wired. Rewired unit properly and tested unit. Found all is functioning properly at this time.

Lou S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit fan gets very loud and the fan is always on. I placed the unit in diagnostics and tested the condenser sun and the FC evaporator fan and both were making normal noises. I found that when the condenser fan is on, the condenser coils are rattling at the front of the unit. I removed the toeplate and found debris covering the condenser coil. I advised the customer of my findings and advised that the coils need to be cleaned and this is why they hear the fan on all the time. I cleared the debris and using some permagum and sealant (4318168) from my van stock, I placed it in between the condenser coil and the bar at the bottom of the unit to stop the rattling noise. Tested unit again and unit is operating as designed. No water leaks observed during service, job completed."

Clif L.
OVEN WHIRLPOOL KODE500EBS04 Arrived on site to diagnose an oven that is giving error code. Preheated both ovens to 400° and no failures occurred. All parts and components are working properly and no further repairs needed.

Clif L.
RANGE KITCHENAID KICU569XBL00 Arrived on site to diagnose a cooktop that is not registering pots and pans. Tested unit and found cooktop operating properly but pans being used have warped bottoms preventing proper contact with cooktop sensor. Advised homeowner on findings. No further repairs are needed at this time.

Clif L.
DISHWASHER GE GDF510PSJ4SS Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found drain plug not removed from garbage disposal at time of installation. Removed drain plug and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

James C.
DISHWASHER MAYTAG MDB6769PAB1 Arrived on site and installed new dispenser and vent assembly. Tested operation and found no leaks after repair and unit functioning properly. Job complete

Clif L.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found controls not cycling freezer defrost properly. Replaced main control and user interface and tested unit. Found all is functioning properly at this time. No leaks were present at time of service