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Local Reviews
for Marble Falls, TX

Appliance Express Rated 4.9 out of 5 stars based on 76 customer reviews

Map of Marble Falls, TX

Great job. Fast and tidy




Review of Appliance Express

Great work. In and out quickly with no mess or fuss.


Map of Marble Falls, TX

Great service, very professional!




Review of Appliance Express

James came to our house twice. Diagnosed the problem quickly and two days later installed the new part on our ice machine.


Map of Marble Falls, TX

fix blue flame for whirlpool gas range




Review of Appliance Express

Needed adjustments to propane conversion kit for my whirlpool gas range. The pros from Appliance Express were really professional and got the job done and I am happy the flame is all blue now. Thank you


Map of Marble Falls, TX

Excellent




Review of Appliance Express

My experience was 100% positive, from the ease of getting a timely appointment to the courtesy and professionalism of the technician that came to my home. I would definitely recommend this company to family and friends!


Map of Marble Falls, TX

Cathy




Review of Appliance Express

Great service


Map of Marble Falls, TX

Great service




Review of Appliance Express


Map of Marble Falls, TX

Terrific!




Review of Appliance Express

The repairman knew what was wrong, fixed it correctly, and was great!


Map of Marble Falls, TX

Great Applaince service




Review of Appliance Express

Great service


Map of Marble Falls, TX

Warranty Service




Review of Appliance Express

Proper diagnosis of the problem requiring a freezer door replacement under warranty!


Map of Marble Falls, TX

Happy Customer




Review of Appliance Express

We were extremely happy with the service and technicians. They arrived exactly when they said they would. They were very efficient, knowledgeable and identified and promptly fixed the problem.


Professional




Review of Appliance Express

I was very pleased with the manner in which James and his partner handled this call. He listened to my problem then checked appliances and took the time to discuss with me about the problem I was having.


The best!




Review of Appliance Express

Both technicians were extremely polite, professional and knowledgeable. I felt confident in their expertise and was very happy to have my range repaired!


Knowledgeable serviceman




Review of Appliance Express

I appreciate the Whirlpool certification that this company offers for all my Kitchenaid appliances. James is professional, timely, neatly dressed, and a very friendly demeanor.


Great service




Review of Appliance Express


On time and easy to work with




Review of Appliance Express

Two service people looked at all issues discussed and presented a plan of action and some alternates. They were on time, effiecient and left everything clean.


Fast and Courteous




Review of Appliance Express

Very appreciative that James gave us a call before coming. Really nice to not just sit there and wonder when you might show up over a three hour window. Explained what was wrong and had part fixed and operating within minutes. Thanks


excellent




Review of Appliance Express

James and Appliance Express were very professional, polite and had great communication. I would easily recommend them to take care of all of your appliance needs, thanks!!


Lou was incredibly professional and helpful




Review of Appliance Express

Lou was really knowledgeable and helpful in correcting the issue with our freezer. It was a pleasure meeting him and am very pleased with his diagnosis and treatment.


Home user




Review of Appliance Express

With the holidays, haven’t used the washer since repairs were completed, but would be willing to share more after using tbe machine for awhile.


Terrific and fast service




Review of Appliance Express

Had a couple of issues addressed. James figured out the problem and things were running great in a short time. Appreciate his knowledge to solve the problems and professionalism. Would highly recommend.


James was awesome and he knew what he was doing’




Review of Appliance Express


Great




Review of Appliance Express

Thanks very much everything I very good happy weekend


Prompt, Courteous, Professional




Review of Appliance Express

The technician was very helpful and effective determining the issue with our ice machine. I appreciate his willingness to listen and discuss what was wrong.


Excellent Service!




Review of Appliance Express

I appreciate the professionalism and product knowledge of the technicians at Appliance Express.


Knowledgeable




Review of Appliance Express

James C and his assistant know what they were doing. Broke down my fridge and got the fan installed in under an hour. Fridge works great. They also put all the food back in the fridge.


Clif L.

Clif L.

DISHWASHER KENMORE 665.17383N710 "Arrived on site to diagnose a dishwasher that is not draining. Found debris still causing partial blockage in unit. Removed debris and tested unit. Found all is working properly at this time, and no leaks were found at time of service."

Near Max Copeland Dr, Marble Falls, TX 78654
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDI02CRBS3 Arrived on site to replace overlay for dishwasher. Replaced overlay and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Shorewood Downs Dr, Marble Falls, TX 78654
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSCS25INSS02 "Arrived on site to inspect refrigerator ice maker freezing up. Upon further inspection, the customer advised that the unit is making ice it so just not dispensing. When I went to remove the ice bin, I found it frozen stuck and could not get it out. After steaming the ice and getting it free, I found the ice chute door is not closing securely and allowing warm air into the ice chute and up into the ice bin and melting the ice and once it closes, the melted ice freezes up and blocks the chute. I removed the chute assembly and replaced it with a new assembly. Tested the unit and it is operating as designed. No water leaks observed during service, job completed. I recommended that the customer remove the ice bin a few times per month, depending on ice usage and clean the ice bin out and underneath the bin and allow it to air dry completely before putting it back in the refrigerator."

Near Rock Canyon Cove, Marble Falls, TX 78654
James C.

James C.

MICROWAVE WHIRLPOOL KOCE500ESS11 Arrived on site and found microwave door glass shattered. Installed new outer glass and verified operation. Unit tests good. Job complete

Near Ancient Oaks Dr, Marble Falls, TX 78654
James C.

James C.

DISHWASHER KENMORE 665.17383N710 Arrived on site and tested operation. Found rain line clogged. Removed obstruction and tested. Unit tests good. Job complete

Near Max Copeland Dr, Marble Falls, TX 78654
James C.

James C.

OVEN JENN-AIR WW30430W Arrived on site and tested operation. Found upper oven bake relay engages and then disengages quickly. Tested element and found to be good. Found bad connection in harness to element and replaced. Tested again and found relay board has failed.

Near Park View Dr, Marble Falls, TX 78654
James C.

James C.

DISHWASHER KITCHENAID KUDI02CRBS3 Arrived on site and tested operation. Found only 3 lights working and no other buttons responding. Unit will need new touch panel to repair. Office to schedule return services ; ordrng 1 WP8572202 (overlay)

Near Shorewood Downs Dr, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on site and tested operation. Found E2 error motor position for fresh food ice maker. Installed new ice maker and tested operation. Found unit working properly. Job complete

Near Lake Dr, Marble Falls, TX 78654
James C.

James C.

OVEN WHIRLPOOL WOD93EC7AS00 Arrived on site and tested operation. Found lower oven locked and console not responding. Tested safety fuses and found thermal fuse to control has failed. Installed new fuse and tested operation. Unit tests good. Job complete

Near Paradise Ct, Marble Falls, TX 78654
James C.

James C.

ICE MACHINE KITCHENAID KUID508HPS00 "Arrived on site and found door springs very noise and door popping when opening and closing. Also found leveling leg on front right missing as well as the nut for the leg. Stainless toe kick panel bent outwards at the bottom. When inspecting springs for noise I found the vinyl tubes missing from both springs and left side door bracket had insert mounted incorrectly causing inner panel to protrude outward causing popping sound. Unit will need new bracket, leveling foot, foot nut, stainless toe kick panel and spring dampers to repair. Office to research spring dampers; ordrng 2 2208530 (DAMPER)s and 1 2217466 (bracket LEFT ) and 1 3400240 (nut) and 1 W11296659 (TOE KICK)"

Near Co Rd 403, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Arrived on site and installed new controls and thermistor. Tested operation and found unit working properly. Job complete

Near Brazos St, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Arrived on site and tested operation. Found evaporator completely frosted over. Tested defrost in diagnostics and found to function. Tested thermistor and found to be in range at room temperature and harness tests good. Unit will need both controls and thermistor to repair. ; ordrng 1 W11196400 (cntrl-elec) and 1 W11214887 (cntrl-elec) and 1 WPW10384183 (thermistor)

Near Brazos St, Marble Falls, TX 78654
James C.

James C.

RANGE GE JGBS60DEK2BB Arrived on site and installed new burner and igniter. Tested operation and found unit working properly. Job complete

Near Travis Oaks Dr, Marble Falls, TX 78654
James C.

James C.

DOWNDRAFT KITCHENAID KXD4636YSS4 Arrived on site and tested operation. Found down in down position and would not rise. Accessed switches and found switches good but lifting arm loose. Tightened arm and raised down draft. Found filters removed. Installed filters and tested operation. Unit tests good. Job complete

Near Ridge Point Dr, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site and found fresh food at 27 and freezer at 2 degrees. Found evaporator iced up at exchanger down to thermistor and sweating beyond that point. Called tech line and spoke to JK #7729057346. Recommended blocking 50% of warm air return vents. Installed new compressor, drier, stub, duct, and blocked off 50% of return air vents and tested operation. Unit tests good. Job complete ; ordrng 1 W10896677 (coupler)"

Near Max Copeland Dr, Marble Falls, TX 78654
James C.

James C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and checked unit for faults. Customer stated upper oven will continue to heat for over an hour past turning off. Found communication errors in memory for ui. Unit will need new console and main control replaced to correct failure. Office to schedule return services due to part availability. ; ordrng 1 W11297709 (console)

Near Co Rd 341, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and found unit not making ice and freezer not freezing. Customer stated that the unit has not cut off in a week but has noticed ice production slowing and freezer not freezing. Found freezer at 45 degrees and fresh food at 40. Unit will need new compressor, fresh food evaporator and drier to repair cooling issue. Unit will also need new control and ui to correct unit shutting off on its own. Office to schedule return services for 3 hours. ; ordrng 1 AUTHO (AUTHO) and 1 CNOTE (3 HR SS) and 1 UNKNOWN (COMPRESSOR) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Ridge Point Dr, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and found unit not making ice and freezer not freezing. Customer stated that the unit has not cut off in a week but has noticed ice production slowing and freezer not freezing. Found freezer at 45 degrees and fresh food at 40. Unit will need new compressor, fresh food evaporator and drier to repair cooling issue. Unit will also need new control and ui to correct unit shutting off on its own. Office to schedule return services for 3 hours. ; ordrng 1 AUTHO (AUTHO) and 1 CNOTE (3 HR SS) and 1 UNKNOWN (COMPRESSOR) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Ridge Point Dr, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site and found freezer door frozen shut. Worked with door and was able to open. Found bottom of freezer solid ice. Disassembled freezer and found drain has frozen. Removed drain tube and found to be clogged. Cleared obstruction and reassembled. Defrosted drain in freezer and verified proper flow. Unit tests good. Job complete

Near Co Rd 120, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site and found ice in bottom of freezer and water dripping constantly through rear valve. Found new ice maker damaged from over flow. Installed new ice maker and valve from kit. Tested operation and found unit working properly. Job complete

Near Max Copeland Dr, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR WHIRLPOOL KBFN502EBS01 Arrived on site and tested operation. Found ice build up on fresh food evaporator on right side intake vent. Cleared ice and tested thermistors. Found thermistors good. Found ice build up due to right side door not sealing properly. Raised door to proper level and tested closing. Door now closes properly. Job complete

Near Foxwood Trail, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site and found fresh food at 27 degrees and fresh food at -2. Tested thermistors and found to be correct. Called tech line and spoke to Leon #7729057346. Recommended replacing control and both thermistors at same time. Installed both and found after steaming away ice ball around evaporator thermistor that the compressor is failing and not moving refrigerant properly. Also found liner has melted behind evaporator due to defrost heater energizing but evaporator not frosting properly. Recommended liner repair kit. Unit will need new compressor, dryer, stub and liner repair kit. Unit is lock ring and will require 2 hour repair. ; ordrng 1 8201700 (repair kit) and 1 CNOTE (2 HR SS) and 1 W10913906 (coupler) and 1 W11209866 (compressor) and 1 WPW10143759 (dryer)"

Near Max Copeland Dr, Marble Falls, TX 78654
James C.

James C.

ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site and installed new housing. Tested operation and found unit working properly. Job complete

Near Park View Dr, Marble Falls, TX 78654
James C.

James C.

MICROWAVE WHIRLPOOL KMBD104GSS01 Arrived on site and installed new drawer. Tested operation and found unit working properly. Job complete

Near Rock Canyon Cove, Marble Falls, TX 78654
James C.

James C.

WASHER MAYTAG MVWB835DW3 Arrived on site and tested operation. Found proper 5v dc to ui and harness has proper continuity. Verified proper voltage to unit and attempted diagnostics. Found F6E2 error and would not advance past this point. Unit will need ui and control replaced at same time with new harness to ui. Office to schedule return services due to part availability ; ordrng 1 W11115285 (panel-cntl) and 1 W11199207 (harns-wire)

Near Los Escondidos, Marble Falls, TX 78654
James C.

James C.

ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site and tested operation. Found very little water flow to trough. Removed filter and found water flow returned to normal. Found seals in filter housing have failed and are clogging ports when housing not in bypass. Unit will need new filter head to repair. ; ordrng 1 W11266112 (housing)

Near Park View Dr, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site and found fresh food items frozen. Removed diffuser and cover. Installed new. Unit tests good. Job complete

Near Max Copeland Dr, Marble Falls, TX 78654
James C.

James C.

WASHER WHIRLPOOL WFW9600TW01 "Arrived on site and tested operation. Found f35 error. Tested pressure hose, air dome and flow meter. Found all to be good. Tested pressure switch and found to have failed.. ; ordrng 1 W10156252 (switch,pressure)"

Near Los Escondidos, Marble Falls, TX 78654
James C.

James C.

MICROWAVE WHIRLPOOL KMBD104GSS01 Arrived on site and tested operation. Unit was uninstalled upon arrival. Tested operation and found unit working intermittently. Found drawer assembly out of square causing poor contact of switches. Unit will need new drawer to repair. Office to schedule return services ; ordrng 1 W11315618 (door/mw)

Near Rock Canyon Cove, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR KITCHENAID KBFN502EPA02 Arrived on site and found several lights out in fresh food section. Tested lights and found 4 have failed. Installed new and tested. Unit tests good. Job complete

Near Singleton Bend E, Marble Falls, TX 78654
James C.

James C.

OVEN WHIRLPOOL WGE745C0FS01 Arrived on site and found console dented down on top. Installed new console. Unit tests good. Job complete

Near Ranch Rd 1431, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site and tested operation. Found fresh food at 27 degrees and food freezing. Found thermistor good but control not reading correctly. Installed new control and tested. Unit tests good. Job complete

Near Max Copeland Dr, Marble Falls, TX 78654
James C.

James C.

WASHER MAYTAG MHW5630HC0 Arrived on site and installed new dispenser. Tested operation and found unit working properly. Job complete

Near Stone Mountain Dr, Marble Falls, TX 78654
James C.

James C.

OVEN WHIRLPOOL WFG525S0HV1 Arrived on site and tested operation. Cleared fault and tested function. Found unit will operate for short time then error returns. Unit will need new control to repair. Office to schedule return services due to part availability ; ordrng 1 W11317846 (cntrl-elec)

Near Southwood Dr, Marble Falls, TX 78654
James C.

James C.

FREEZER WHIRLPOOL WRT112CZJB00 Arrived on site and tested operation. Found fans running but unit is not cooling. Accessed evaporator and found frosting only at capillary tube connection of evaporator. Unit has failed sealed system. Parts are expart and unit has R600 refrigerant. Office to submit claim to whirlpool.

Near Mormon Mill Rd, Marble Falls, TX 78654