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Local Reviews
for Marble Falls, TX

Rated 5.0 out of 5 stars based on 26 customer reviews

Map of Marble Falls, TX

Really good experience! Came as scheduled, and very professional!!




We were comfortable having Tommy in our home, confident in his knowledge of our problem and he remedied the problem in a short time. We now have a working icemaker again. We are delighted with the overall professional performance of Appliance Express and will recommend them!


Map of Marble Falls, TX

Awesome Tech




Jerry came out to our house on Friday and worked very late to complete the job so we wouldn't be without our washer for the weekend. Very friendly dedicated tech.


Map of Marble Falls, TX

Bill




Excellent service


Map of Marble Falls, TX

warranty service




great service


Map of Marble Falls, TX

Efficient




Nice tech, good service, efficient handling. (warranty repair through manufacturer)


Map of Marble Falls, TX

Refrigerator repair




Great Service!!!


Map of Marble Falls, TX

Kersey




We both were so please to have Tommy back in our home to fix our ice maker. We had meet him when he arrived to replace it the first time a year ago and he does such a good job, respects our home with shoe covers and brings in a floor cover to work off of too. We do not know the cost as we have a extended service warranty with Lowes.


Map of Marble Falls, TX

Outstanding





Map of Marble Falls, TX

Prompt and professional.




Tommy is outstanding. It will take a couple of days to determine if the problem is resolved.


Map of Marble Falls, TX

Great service




Each person I spoke with was friendly and helpful. All communication was clear and followed up on promptly. Technician always called before arrival and was arrived during the specified time window. Payment expectations were clearly communicated and explained.


Fantastic Service




I couldn't be happy with the service James C. provided fixing my Maytag washing machine.


Well satisfied




The technician was very good, knowledgeable and respectful. Took about 10 days to have the repair completed due to ordering parts and scheduling. Otherwise very satisfied!!


Great service, very knowledgeable about his job!




Amazingly quick, knowledgeable, cleaned the space, friendly, fixed the problem😊


Charles




Very good to work with. Got the job done.


Charles




Great service, very friendly and helpful


Pleasant experience




Very courteous and friendly, Good job


Well done, Tommy!




Very professional service in all aspects. Tommy came prepared, he was knowledgeable about the issue, and made the repair quickly. I particularly like the fact that he was clean in appearance and put on cloth overshoes before entering my house.......an extra touch showing respect for my home.


Great service!




He came in, found the issue and had it fixed very fast. Thank you so much


Great service




On time


qualified technician ! very friendly and informative





VERY KIND KNOWLEDGABLE, QUICK TO GET THE JOB DONE, ALSO VERY CUSTOMER FOCUSED




THE TECH WAS A VERY KNOWLEDGABLE KIND SERVICE TECH, VERY QUICK TO GET JOB DONE, AND CARING TO MAKE SURE WE HAD HIS INFO FOR FUTURE REFERENCE


Great service! Knowledgeable and efficient .





Great service





Great service, very friendly, good with our dog




I would recommend this service


excellent customer response and servce




everything was covered under warranty and service repair tech was very friendly and courteous.


James C.

James C.

OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site and tested operation. Found all burners had too large of flame but front right was very large and yellow. Also found bake and broiler burners to,be the same. Checked all orifices and found that the left rear and right rear orifices to be correct and all others were not. Also found regulator still set for natural gas. Installed all new orifices for propane and set the regulator to propane. Tested all burners and adjusted cooktop burners to correct flame size. Unit working properly. Job complete"

Near Cannon Court, Marble Falls, TX 78654
James C.

James C.

OVEN WHIRLPOOL RBD305PDB11 Arrived on site and found unit on with f2 e6 error. Found left side of display dim. Customer stated that the display was out and the unit would not work other than the light. Inspected control and found that there is a loose resistor that is causing the intermittent failure. Instructed customer that office will have to quote they price of the rebuild of the control as it is not longer available. Pulled the main control for office to have rebuilt. Office will quote the customer before having the board sent off for rebuild.

Near Travis Peak Trail, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF535SMBW00 Arrived on site or no ice condition. Found stalled icemaker motor. Replaced and tested. New icemaker worked properly. All water connections were dry.

Near E Pheasant Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for no cool condition. Found unit was totally dead. All operations worked in diagnostics but not its own. Turned power off to unit. Reapplies power and all things started up properly. Customer to observe unit. All water connections were dry.

Near Stone Mountain Dr, Marble Falls, TX 78654
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDF520PADM7 "WDF520PADM7 Arrived to inspect leak. The unit was leaking and the front right corner of the door. I found the door incorrectly adjusted and contacting the cabinet. I corrected door mounting and adjusted the cabinet accordingly. Operational test good, no leaks observed during service."

Near Northwood Dr, Marble Falls, TX 78654
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRMF706ESS00 "KRMF706ESS00 Arrived to instal parts. I found the issue was debris, a screw, lodged within the rc drain tube. Multiple attempts to dislodge the debris from the top failed and the debris required dislodging from the bottom of the tube. I corrected a mismounted ice maker housing and sealed cabinet gapping. I leveled and squared the chassis and height matched the doors. Operational test good, no leaks observed during service."

Near Ridge Point Dr, Marble Falls, TX 78654
Jerry C.

Jerry C.

OVEN WHIRLPOOL WFE510S0AB0 WFE510S0AB0 Arrived to inspect smoke. I found signs of had been burnt in the lower pan and then tested. Both the broil and bake elements heated and cycled as designed. Operational test good. CO100

Near Double Creek Rd, Marble Falls, TX 78654
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 "GB2FHDXWQ02 Arrived to inspect no cool in rc. I found the fc evap full of frost and it had the appearance of quickly building, such as a door not closing all the way. I advised the customer of my findings and tested the defrost. It appeared the defrost element did heat, as all of the frost behind the vents started to appear wet. The customer will defrost the unit and I advised them to place towels around the unit in case the evaporative pan overflows slightly. No leaks observed during service.

Near Ave Serena, Marble Falls, TX 78654
Jerry C.

Jerry C.

WASHER MAYTAG MHWE950WW01 "MHWE950WW01 Arrived to instal parts. I removed the failed tub assembly and installed the rear tub, basket, pulley and nut. I reinstalled the tub assembly and tested the unit. Operational test good, no leaks observed during service."

Near Blue Cove Rd, Marble Falls, TX 78654
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KUDD03DTSS10 found lower drawer will not stay closed. Unit needs both lower drawer rails. I accidentally ran the card for the total amount verses just the service fee. Mellisa will cancel that and run card for service fee only. ; ordrng 1 WP99003759 (slide- lh) and 1 WP99003760 (slide- rh)

Near Highland Hills Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KUDD03DTSS10 found lower drawer will not stay closed. Unit needs both lower drawer rails. I accidentally ran the card for the total amount verses just the service fee. Mellisa will cancel that and run card for service fee only. ; ordrng 1 WP99003759 (slide- lh) and 1 WP99003760 (slide- rh)

Near Highland Hills Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW8900BC0 Arrived on site for noise the operation. Found drain pump is noisy. Will do the washer repair on the return visit for the dryer as a customer needs to leave.; schdld next appmnt for 11/12 MON 8-12

Near Granite Blvd, Marble Falls, TX 78654
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED8900BC Arrived on site to Test unit for filter issue. Found that the filter does not fit into the housing properly because the housing is bowed. Will order a new filter housing.; ordrng 1 W11117302 (grill-out) and 1 W11129408 (housng-out)

Near Granite Blvd, Marble Falls, TX 78654
Thomas L.

Thomas L.

WASHER GE GFWH1200H0WW Arrived on site and replaced user Interface. The unit is supposed to power up and go into a mode to select the washer model. The new control would not power up and do that. All connections were correct. Unit will need another user interface. 2 man job. Office to reschedule; ordrng 1 2MANJOB (DRYER ON TOP OF WASHER. ) and 1 WH12X20814 (UI BOARD)

Near E Oak Ridge Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

DISHWASHER MAYTAG MDBH955AWW Arrived on site for no wash motor operation. Replaced failed motor capacitor. All operations are now normal. All water connections were dry.

Near Bridget Dr, Marble Falls, TX 78654
James C.

James C.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site and found all burners dialed up and would not reduce flame size when set to low. Adjusted burners to proper flame size and tested. Unit working properly. Job complete

Near Turnback Ledge Trail, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS00 Unit has a restricted fresh food drain. Steam or wouldn’t not Open the drain. The customer will defrost for two days.. We will return next Friday at the customers request to try to finish getting the drain open.; schdld next appmnt for 11/9 FRI !

Near Ridge Point Dr, Marble Falls, TX 78654
James C.

James C.

DISHWASHER MAYTAG MDBH955AWW Arrived on site and installed new control. Tested for proper operation and found unit still giving high load fault. Unit will also need new capacitor and possibly sump motor to repair. All water connections dry at time of service. Parts will need authorization. Office will schedule return visit; ordrng 1 6-919922 (wash motor) and 1 CNOTE (AUTHO) and 1 WP99002665 (capacitor-)

Near Bridget Dr, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and tested operation. Found fresh food at 31 degrees and food freezing. Tested thermistors and found to be good. Installed new control and tested. Unit working properly. Job complete

Near Starhorn Rd, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KBRA20ELSS01 Arrived on site for Nocal condition. Found that the unit had a defective start relay. Compressor windings ohmed properly. Install new start device and tested compressor amperage draw. Amperage draw was correct at .9 amps. After approximately 35 minutes the freezer air was at 23° and the fresh food air vent was it 32°. The compressor and high side temperature work good. All water connection or dry.; ordrng 1 W10613606 (start-dev)

Near Singleton Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite for unit leaking water. The water is coming from A bowed fresh food evaporator drain pan.We can return Wednesday but customer needs Friday.; ordrng 1 W10836964 (pan-drip)

Near Ridge Point Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

WASHER GE GFWH1200H0WW Arrived on site for not completing cycle. Diagnosed unit to have a slow drain pump and to have a failing control. This unit has a full sized dryer stacked on top of it. The dryer will have to be removed before we can repair the washer. Extra labor if we do that will be required and need approval.; ordrng 1 2MANJOB (STACKED WASHER/DRYER) and 1 COSTAPPROVAL and 1 WH12X20814 (UI BOARD) and 1 WH23X25461 (pump)

Near E Oak Ridge Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

VENTHOOD UNKNOWN WVW53UC6FS1 "Arrived on site to install previously ordered parts. Removed and replaced Noisey blower fan. Turned unit on, checks good. Unit working properly at this time."

Near Canyon Oak Cir, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR KITCHENAID KSSC48FTS00 Arrived on site and tested operation. Found unit completely dead. Checked connections at board and found power supply and defrost heater connections were reversed. Corrected issue and tested. Unit now working and cooling properly. Instructed customer that there could be an issue with defrosting down the road due to previous company reversing connections after they installed replacement board. Collected service call. Job complete

Near Tempe Dr, Marble Falls, TX 78654
James C.

James C.

DISHWASHER MAYTAG MDBH955AWW Arrived on site and tested operation. Found unit fills with water and drains but motor not running. Found high current fault on board and ohmed motor. Found motor checks good. Control has visibly failed diodes on motor circuit. Unit will need new control to repair. All water connections dry at time of service ; ordrng 1 WPW10218837 (cntrl-elec)

Near Bridget Dr, Marble Falls, TX 78654
James C.

James C.

ICE MACHINE WHIRLPOOL KUIS18PNZB1 Arrived on site and tested operation. Found unit making ice but it’s clumping in the bin. Unit harvested slab upon arrival but was hung up on the cutter grid and not fully off of evaporator. Watched second slab form and found it forms properly and is slow to come off of evaporator. Found unit leaning back but due to the installation I am unable to properly level. Instructed customer of issue and recommended to have blocking installed to level unit properly. All water connections dry at time of service. Job complete

Near Wilderness Dr W, Marble Falls, TX 78654
James C.

James C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and tested operation. Found leak at sump seal near front side. Removed sump and found seal damaged. Installed new sump and tested. Unit working properly and all water connections dry at time of service. Job complete

Near US-281, Marble Falls, TX 78654
Thomas L.

Thomas L.

VENTHOOD UNKNOWN WVW53UC6FS1 Arrived on site for hood vibration. Tested unit to find that the motor vibrates during operation and will need to be replaced. Office to notify customer due to part availability.; ordrng 1 W10894839 (blower fan)

Near Canyon Oak Cir, Marble Falls, TX 78654
Thomas L.

Thomas L.

Arrived on site for lights inside of refrigerator not working. Checked unit, there was no voltage to LED’s. Control board is bad. Removed and replaced turned unit on. Checks good. All water connections were dry. Md mdvirdell@yahoo.com

Near Arbor Ln, Marble Falls, TX 78654
Thomas L.

Thomas L.

Arrived on site for thin ice. Freeze cycle is ending at 11 minutes because reservoir is underfilling due to sensor issue in recirculating pump. Replaced pump. Unit now fills reservoir fully. Discussed with Chris in Tech line about the repair. Was recommended to check power supply, drain pump and electronics. After conversation, replaced user interface control. Unit now has a21 minute freeze cycle. All water connections were dry. Chris SR#7723109780

Near Ranch Rd 1431, Marble Falls, TX 78654
Thomas L.

Thomas L.

Arrived on site or noisy operation. Found the damper very noisy when it opens and closes. Replaced damper control. New damper has normal sound level. No water is hooked up to this unit.

Near Poverty Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

Replaced electrically failed drain pump in control board that would not re-calibrate. Operations are normal and water connections are dry

Near Woodland Park Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

Checked unit. Ran diagnostics and forced cool. No abnormal noises. Spots doors from cleaner are not covered. Advised him of that and to fix he would have to do a scratch repair kit himself. Also advised him to try and take a video with audio of the noise next time it happens to help us pinpoint what’s going on.

Near US-281, Marble Falls, TX 78654
Thomas L.

Thomas L.

Arrived on site for unit not starting. Found start button on control panel failed. Replaced control panel and tested. Operations are all now normal and dry.

Near Oxbow Trail, Marble Falls, TX 78654
Thomas L.

Thomas L.

Arrived on site for both oven not heating and multiple burners not igniting. Both oven igniter’s are defective. The left front burner is defective. However all of the burner head screws are corroded and will break into burner heads. All must be removed to do the repair. So that means two igniters will need to be replaced. All five burners need to be replaced. All burn or screws will need to be replaced. This is an approximate $900 repair and the customer wants to look at new units. $90.92 each. Oven igniters $62.22 each burners $289.99 work

Near Hi-View, Marble Falls, TX 78654