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Local Reviews
for Marble Falls, TX

Rated 4.9 out of 5 stars based on 32 customer reviews

Map of Marble Falls, TX

Great Service




This is the second time Tommy has been out to our house, unfortunately. We are really impressed with your service; no so much with Kithchen Aid appliances, though.


Map of Marble Falls, TX

Jo





Map of Marble Falls, TX

We needed an LED freezer lite for a year under warranty




We had 2 other times someone came out during last 2 mos. Both times from Appliance Science. Same man did nothing 1st time & no show with no phone call 2nd time. Impacted our whole days. Disrespectful & rude. We are busy people! Thank You for 3rd visit to order part & 4th visit with results. That's what it's been like to move to Marble Falls, TX>Austin.


Map of Marble Falls, TX

Service was very good.




Jerry knows his business. Dishwasher working great.


Map of Marble Falls, TX

Steve





Map of Marble Falls, TX

Extremely pleased!




Tommy was awesome. He arrived when he said he would, knew the problem right away and fixed it without issue. I honestly wish that other repair people were as good, courteous and knowledgeable. Great job. Sure hope when I need another repair that they send Tommy. If not, I’ll wait until he’s available.


Map of Marble Falls, TX

Really good experience! Came as scheduled, and very professional!!




We were comfortable having Tommy in our home, confident in his knowledge of our problem and he remedied the problem in a short time. We now have a working icemaker again. We are delighted with the overall professional performance of Appliance Express and will recommend them!


Map of Marble Falls, TX

Awesome Tech




Jerry came out to our house on Friday and worked very late to complete the job so we wouldn't be without our washer for the weekend. Very friendly dedicated tech.


Map of Marble Falls, TX

Bill




Excellent service


Map of Marble Falls, TX

warranty service




great service


Efficient




Nice tech, good service, efficient handling. (warranty repair through manufacturer)


Refrigerator repair




Great Service!!!


Kersey




We both were so please to have Tommy back in our home to fix our ice maker. We had meet him when he arrived to replace it the first time a year ago and he does such a good job, respects our home with shoe covers and brings in a floor cover to work off of too. We do not know the cost as we have a extended service warranty with Lowes.


Outstanding





Prompt and professional.




Tommy is outstanding. It will take a couple of days to determine if the problem is resolved.


Great service




Each person I spoke with was friendly and helpful. All communication was clear and followed up on promptly. Technician always called before arrival and was arrived during the specified time window. Payment expectations were clearly communicated and explained.


Fantastic Service




I couldn't be happy with the service James C. provided fixing my Maytag washing machine.


Well satisfied




The technician was very good, knowledgeable and respectful. Took about 10 days to have the repair completed due to ordering parts and scheduling. Otherwise very satisfied!!


Great service, very knowledgeable about his job!




Amazingly quick, knowledgeable, cleaned the space, friendly, fixed the problem😊


Charles




Very good to work with. Got the job done.


Charles




Great service, very friendly and helpful


Pleasant experience




Very courteous and friendly, Good job


Well done, Tommy!




Very professional service in all aspects. Tommy came prepared, he was knowledgeable about the issue, and made the repair quickly. I particularly like the fact that he was clean in appearance and put on cloth overshoes before entering my house.......an extra touch showing respect for my home.


Great service!




He came in, found the issue and had it fixed very fast. Thank you so much


Great service




On time


Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIX505ESS0 Arrived on site or no ice condition. Tested unit and found unit to have a failed inlet water valve. Replaced and tested. Unit made and harvested a good slab. All water connections were dry.

Near FM2147, Marble Falls, TX 78657
Thomas L.

Thomas L.

MICROWAVE GE DVM7195SK3SS Arrived on site for no operation. Tested unit and unit powered up and heated water on the first attempt. On the second attempt the unit did not heat. Found unit pulling 100 Watts on second attempt. Fans lights and turn tables all functioned but no heat. Wattage indicates open cook relay. Will order control. Will also bring back heating components as I was not able to test them with a failed control. Office will locate parts and reschedule with customer.; ordrng 1 WB24X26785 (thermostat asm w/ br) and 1 WB27X10910 (trans h.v.) and 1 WB27X11079 (microwave magnetron) and 1 WB56X30178 (CONTROL)

Near FM1980, Marble Falls, TX 78654
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site for no ice condition. Tested unit and found that neither water pump was running. Voltage was present to both pumps. Will order both pumps. Also order a user interface in case it may be needed. All water connections are dry. Only one interface shows to be in stock so office will check and then reschedule customer.; ordrng 1 W10865633 (cntrl-elec) and 1 WPW10489125 (pump)

Near Twisted Oak Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found icemaker bucket to be defective from the bottom side and not meeting with motor coupling. All water connections were dry.

Near Co Rd 144, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for no cool condition. Unit had been off and the customer turned it back on about an hour before I arrived. The fresh food temperatures had exceeded the middle 50° Mark. Currently the freezer is 18 and the fresh food is 41. All operations functioned properly during diagnostics. I am not sure what happened. It’s possible that the control was reset by unplugging and plugging the fridge back in. All water connections are dry.

Near Co Rd 120, Marble Falls, TX 78654
Thomas L.

Thomas L.

DRYER MAYTAG MED5500FC2 arrived on site to replace damaged front panel. Upon inspection I found a few more damage pieces that I am now ordering an office with locating and reschedule.Dryer topConsole/ front top bracketBulkheadConsole bracketTops rear bracket; ordrng 1 W10208198 (bracket) and 1 W10861611 (console) and 1 WPW10208383 (top) and 1 WPW10653575 (channel)

Near US-281, Marble Falls, TX 78654
Thomas L.

Thomas L.

RANGE GE JGBS10DEMWW Arrived on site for door not closing properly. Adjusted door hing spclosers to allow proper door movement.

Near Jackson, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR MAYTAG MSD2272VEW00 Arrived on site for unit not dispensing water or ice. Tested unit and found no problems at this time. All water connections were dry.

Near Cll Dos, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR GE PFE28KSKISS Arrived on site for no ice production. Found freezer temp at 18 degrees. Found no air flow into ice maker compartment either. Found freezer evaporator totally frozen over. Customer will need to defrost unit before repairs. Will order defrost system.; ordrng 1 WR50X10108 (thermostat defrost f) and 1 WR51X10131 (heater def asm fz) and 1 WR55X29740 (CONTROL)

Near Cedar Mountain Drive, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR GE DSE25JSHECSS Removed and replace middle LED assembly in the freezer section. All water connections were dry.

Near Primrose Ln, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDHW00 Arrived on site for dispenser dispensing ice and water at the same time. Found the user interface to be defective. Replaced user interface and dispenser not working properly and all water connections are dry

Near Los Encinos Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTE204EPA4 Arrived on site for lower spray arm not turning. Tested unit and found that the washer pump had failed. Replaced water pump and tested. All operations are normal. All water connections are dry.

Near FM2147, Marble Falls, TX 78657
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for unit not dispensing ice. Found that the bin is cracked there for the auger motor cannot drive the ice bin mechanism to dispense ice. Replace bin. All water connections are dry.; ordrng 1 WPW10347093 (ice container. D2C)

Near Co Rd 144, Marble Falls, TX 78654
James C.

James C.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site and tested operation. I found the left and right burners are not lowering to a simmer on low. Instructed customer on how to adjust the flame height on each burner. Adjusted the burners to correct flame height. Unit working properly. Job complete

Near Tessera Pkwy, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KBFN502EPA02 Arrived on site for fresh food door not closing properly. Found that the upper clip on the mullion rail had come loose. Removed and replaced million. All operations are now normal. All water connections are dry as well.

Near Singleton Bend E, Marble Falls, TX 78654
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDTA50SAHW0 Arrived on site for unit not washing and not drying dishes. Tested unit to find operations are correct. On the last visit the washer motor had failed and I replaced it. This time the operations are normal. The water temperature is great. Visited with customer about the differences between Her last 20-year-old dishwasher and new dishwashers.

Near Ave G, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR GE DSE25JSHECSS Arrived on site or failed lights in the freezer section. The lower section white is working. The light at the top of the evaporator cover in the freezer section is not working. However it does have power to it. Will order new light for freezer. Office will locate part and reschedule with customer.; ordrng 1 WR55X26671 (board led light asm)

Near Primrose Ln, Marble Falls, TX 78654
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site for unit that will not complete cycles. Calibrated unit. Ran unit through automatic diagnostic steps. Found unit not filling with cold water. Found no cold water coming to unit. Customer to correct water situation. Water connections were all dry.

Near FM2147, Marble Falls, TX 78657
Thomas L.

Thomas L.

OVEN WHIRLPOOL WMH53520CE6 Arrived on site for no heat condition. When tested first the unit was pulling 11 amps thus indicating a failed magnetron. After testing a little longer the unit only pulled 1 amp indicating a failed cook relay on the control board. Will order control board. See sticky note for more information on this call. Office will need to speak with the customer and reschedule call.; ordrng 1 W11182110 (CONTROL) and 1 W11192678 (INTERLOCK) and 1 W11192679 (INTERLOCK)

Near Cloverdale St, Marble Falls, TX 78654
Thomas L.

Thomas L.

WASHER GE GTW460ASJ8WW Arrived on site for unit not spinning. Tested unit and found unit to have a defective control. Ordering and will return Friday.; ordrng 1 WH18X28176 (CONTROL)

Near Monterrey Oak Cir, Marble Falls, TX 78654
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDTA50SAHW0 Arrived on site for poor washability. Tested unit. Unit has a failed wash motor. Replaced motor and tested. Operations are normal and allow ater connections were dry.agoads@gmail.com

Near Ave G, Marble Falls, TX 78654
Thomas L.

Thomas L.

WASHER GE GTW460ASJ8WW "Arrived on site to replace failed to the full board. Since my last visit, the dealer took this unit and put it in the garage. The dealer placed a loaner in the home. While this unit is in the garage I replaced the control board. The dealer will need to take the loaner out of the house and put this washer from the garage into the house."

Near Monterrey Oak Cir, Marble Falls, TX 78654
Jerry C.

Jerry C.

WASHER MAYTAG MVWB855DC1 MVWB855DC1 Arrived to inspect water coming in when off. I found debris within both water inlet connections and I removed and replaced the valve assembly and tested. I calibrated the unit and in service test mode it operated as designed. No leaks observed during service.

Near Raven, Marble Falls, TX 78654
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS571CIDB02 "WRS571CIDB02 Arrived to inspect stuck filter. I found filter housing linkage had gotten mis-timed. I removed the housing and extracted the filter. The filter and housing were not damaged and correcting the lever timing corrected the issue. Operational test good, no leaks observed during service."

Near W Oak Ridge Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site for poor wash performance. Found power to wash motor but wash motor isn’t running. Removed and replaced failed wash motor. All operations are now normal and Dry.

Near Web Isle Dr, Marble Falls, TX 78654
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 WRT138FZDB00 Arrived to replace damaged doors. I verified damage to the doors and then replaced both doors and verified operation. No leaks observed during service.

Near Panther Hollow Drive, Marble Falls, TX 78654
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDF331PAHB0 WDF331PAHB0 Arrived to inspect no circulation. 3-3 was stored. I found the unit would howl in service mode and I discovered the electrical connector on the inlet valve had came off. I corrected the issue and tested and the unit worked as designed. No leaks observed during service.

Near Panther Hollow Drive, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived on site or unit with damaged doors. Found both doors to have dance. Replace both doors. All water connections are dry.

Near Panther Hollow Drive, Marble Falls, TX 78654
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "WDT730PAHZ0 F9E1 code stored. I found the unit would fill and attempt to circulate and the pump could be heard, but there was no circulation. I removed and replaced the pump and tested. Operational test good, no leaks observed during service."

Near 3rd St, Marble Falls, TX 78654
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. Ran diagnostics and found f8e3 error. I found after the cycle completed the drain pump was hot to the touch. Installed new drain pump and tested. Found unit draining properly. Customer also had concerns about the water spotting in tub and dishes still wet at the end of cycle. Instructed customer on best practices for drying and performance. Unit working properly. Job complete

Near Cannon Court, Marble Falls, TX 78654
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUID508ESS0 Arrived on site for unit that would not stop producing ice. Found unit over full. Tested been thermistor and found it was outside of the normal resistance range. Replaced bin thermistor.All water connections were dry.

Near US-281, Marble Falls, TX 78654
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for poor washability. Found that the motor had failed, the control fuse I had failed, the optical water indicator was cracked, replaced and tested all operations are normal and dry."

Near Ranch Rd 1431, Marble Falls, TX 78654
Thomas L.

Thomas L.

WASHER ROPER RTW4516FW2 Arrived on site for leaking condition. Found no leaks during testing and no evidence of prior leaking. All water connections were dry. Suspect drain issues are possible.

Near Co Rd 403A, Marble Falls, TX 78654
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFE515S0EB1 arrived on site for handle issues. Replaced scratched door handle

Near Panther Hollow Drive, Marble Falls, TX 78654
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for no operation, replaced failed filter board.. operation is now normal. Unit is in inventory home."

Near Primrose Ln, Marble Falls, TX 78654