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for Marble Falls, TX
Michael - Marble Falls, TX
We both were so please to have Tommy back in our home to fix our ice maker. We had meet him when he arrived to replace it the first time a year ago and he does such a good job, respects our home with shoe covers and brings in a floor cover to work off of too. We do not know the cost as we have a extended service warranty with Lowes.
Lane - Marble Falls, TX
Prompt and professional.
John - Marble Falls, TX
Tommy is outstanding. It will take a couple of days to determine if the problem is resolved.
Lindsay - Marble Falls, TX
Each person I spoke with was friendly and helpful. All communication was clear and followed up on promptly. Technician always called before arrival and was arrived during the specified time window. Payment expectations were clearly communicated and explained.
Lance - Marble Falls, TX
I couldn't be happy with the service James C. provided fixing my Maytag washing machine.
Brenda - Marble Falls, TX
The technician was very good, knowledgeable and respectful. Took about 10 days to have the repair completed due to ordering parts and scheduling. Otherwise very satisfied!!
Great service, very knowledgeable about his job!
Carrmon - Marble Falls, TX
Amazingly quick, knowledgeable, cleaned the space, friendly, fixed the problem😊
Charles - Marble Falls, TX
Very good to work with. Got the job done.
Charles - Marble Falls, TX
Great service, very friendly and helpful
Merilyn - Marble Falls, TX
Very courteous and friendly, Good job
Well done, Tommy!
Bruce - Marble Falls, TX
Very professional service in all aspects. Tommy came prepared, he was knowledgeable about the issue, and made the repair quickly. I particularly like the fact that he was clean in appearance and put on cloth overshoes before entering my house.......an extra touch showing respect for my home.
Aarons - Marble Falls, TX
He came in, found the issue and had it fixed very fast. Thank you so much
Woodrow - Marble Falls, TX
qualified technician ! very friendly and informative
James - Marble Falls, TX
VERY KIND KNOWLEDGABLE, QUICK TO GET THE JOB DONE, ALSO VERY CUSTOMER FOCUSED
Barbara - Marble Falls, TX
THE TECH WAS A VERY KNOWLEDGABLE KIND SERVICE TECH, VERY QUICK TO GET JOB DONE, AND CARING TO MAKE SURE WE HAD HIS INFO FOR FUTURE REFERENCE
Great service! Knowledgeable and efficient .
Lynda - Marble Falls, TX
Tony - Marble Falls, TX
Great service, very friendly, good with our dog
Nancy - Marble Falls, TX
I would recommend this service
excellent customer response and servce
Martin - Marble Falls, TX
everything was covered under warranty and service repair tech was very friendly and courteous.
Eve - Marble Falls, TX
Jerry was so kind and thoughtful. He went beyond the call of duty for services given.
Checked unit. Ran diagnostics and forced cool. No abnormal noises. Spots doors from cleaner are not covered. Advised him of that and to fix he would have to do a scratch repair kit himself. Also advised him to try and take a video with audio of the noise next time it happens to help us pinpoint what’s going on.
Arrived on site for unit not starting. Found start button on control panel failed. Replaced control panel and tested. Operations are all now normal and dry.
Arrived on site for both oven not heating and multiple burners not igniting. Both oven igniter’s are defective. The left front burner is defective. However all of the burner head screws are corroded and will break into burner heads. All must be removed to do the repair. So that means two igniters will need to be replaced. All five burners need to be replaced. All burn or screws will need to be replaced. This is an approximate $900 repair and the customer wants to look at new units. $90.92 each. Oven igniters $62.22 each burners $289.99 work
Arrived on site for him proper temperatures. I found that the freezer 10° in the fresh food was at 46°. Upon inspecting unit I found a beautiful frost pattern on the evaporator coil. I found that the condenser coil needed vacuuming very badly. I also found that the fresh food air vent hood products in front of it totally blocking it. I suspect these two things were causing the M proper temperature conditions as both fans and the compressor were working properly. All water connections were dry.
Arrived on site for icemaker spilling in freezer. Found slow turning module causing unit to overfill and leak. Replaced ice maker and all water connections are dry.
Arrived on site for noisy fan operation. Remove unit from wall and found that the fan was not the problem but the way that the previous servicer reassembled the back of the unit. The back panels were all loose and not in proper place. Corrected and the Mrs. and I now hear the unit working with a normal sound level.
Arrived on site or leaking water in freezer. Inspected unit and found some hard solid ice in the corners of the freezer pizza shelf. More inspection found that the top flange in the freezer section was gapped pretty bad. With food grade silicone I corrected that gap around the freezer. All water connections are dry.
Arrived on site for no operation. Found unit would not start. Inspected control and found neutral wire was not connected at connector. Corrected and unit now operates correctly.
First visit found that the controls would not cycle the heat back on and the oven would cool off. Removed and replaced defective control and tested.
Arrived on site for o cool in fresh food section. Found unit to have defective evaporator fan motor.
Arrived on site for no cry condition. Turned on unit and unit would not allow a heat cycle to be selected. Disconnected control connections, reconnected and re tested unit. Unit will now allow me to select a heat cycle. Vent and dryer are both brand new and clean.
Arrived on site for no ice condition. Contacted manufacturer and reset controls while on phone. Unit is now cycling and filling with no water leaks.
Arrived on site for over cooling. Freezer at -8 and fresh food at 36 with control set at 0 and 37. All thermistors passed in diagnostics. Removed and replaced main control. All water connections were dry.
Arrived on site for leaking water. Found that the right side of the door gasket was the problem. Replaced and tested. All water connections were dry. Florczykowski
Replaced seeping inlet water valve. All operations are now normal. All water connections are dry.
Arrived on property. Customer opened garage via phone. Entered and found Noisey operation coming from loose condenser fan motor bracket screw. Tightened. Operation now normal and water connections were dry. Exited via garage and door did close.
Arrived on site for no operation. Found cutter grid not working as it was disconnected. Reconnected and watched a slab if ice being produced. Cutter grid is now working. All water connections are dry.
Arrived on site and tested unit. Found unit will not start diagnostics. Found fault code for sailed lid switch. Homed switch and found to be open. Quoted customer $96.85 plus tax for lid switch and $159.99 plus tax labor(tl190). Installed new latch and tested operation. Unit working properly and all water connections dry at time of service. Job complete
Arrived on site for the interior lights do not come on. Customer advise they had to unplugged the unit and when they plugged it in it worked. Found the unit will need a new led control due to intermittently lights will go off. Replaced the control and tested the unit. Unit works properly and all water connections were dry at the time of service.
Arrived on site and tested unit. Found fresh food evap thermistor reading out of range. Installed new fan and thermistor kit. Tested for proper operation. Unit working properly. All water connections were dry at time of service. Job complete.
MVWX655DW1 Arrived to inspect no spin or agitate. I found the gear case lower seal had ruptured and required replacement. I removed and replaced the gear case and cam kit and removed oil from the motor and belt. I calibrated the unit and tested. Operational test good, no leaks observed during service.
Arrived on site or dryer not drying properly. Tested unit and found unit was heating but not venting. Further diagnosis found blower wheel loose on motor shaft. Correct the blower wheel and re-tested. Unit is operating properly. Dryer vent is clean and new.
Arrived on site for no ice dispensing. Found shaft coupling cracked. Replaced shaft and operations are now normal. All water connections are dry.
Replaced failed ice bin
Replaced failed defrost bimetal.all water connections were dry. All freezer lights are defective, $81.40 each, customer declined to replace lights.
Removed and replaced failed ice bin. Water connections were all dry.
Arrived on site for no ice dispensing condition. Found motor turning shaft but not auger. Auger in bin ice cracked. Replaced bin. All water connections were dry.
Arrived on sit for no drain/no spin condition. Found unit to have a mechanically frozen drain pump. Replaced pump and tested. All water connections were dry.
Arrived on site to assist with removing unit from wall to replaced failed parts.
Arrived on site or no cool condition. Both compartments were at 68°. Compressor was not running. Inspected compressor area and found that they start device had come off the compressor. Reinstalled the compressor started correctly. All operations are normal. Customer will need to allow approximately 12 hours to reach maximum temperature.
arrived on site to inspect dryer not drying. Verified ohms at thermal fuse, element, and cutoff. Tested voltage at thermal block at L1 and L2 and and found no voltage coming into the unit. Advised the customer that he would need to have an electrician look into the issue. No lint observed during service.
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the control, sensor, pressure switch and dispenser. Tested unit and unit operated as designed. No water leaks observed during service.
Arrived on site for no heat condition. Tested unit and found only 120volts to unit . Customer to correct. Chris 800-662-3587