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for Manor, TX
Melanie - Manor, TX
Matthew was able to diagnose our dryer and repair a cracked fan that fiercely resisted being replaced. We hope that we will not have to call him again, but if we ever have a problem with our appliances, we most definitely will!
Fast response time + great service
Mercedes - Manor, TX
Nichelle - Manor, TX
Matthew was extremely professional, followed all covid precautions to the letter, and was incredibly knowledgeable! He even gave us a tutorial on the best things to do to keep our dishwasher working to it's optimal capacity. It was, by far, the best appliance repair visit I've ever had!
Josh - Manor, TX
Great service and fast resolution!
Walter - Manor, TX
Warranty repair, all went well.
Sarah - Manor, TX
Jennifer - Manor, TX
Mathew is very professional and experienced. He was able to figure to the problem immediately and took the time to explain all my questions. He provided the best customer service.
Job not completed
Salvador - Manor, TX
The microwave that was part of the repairs was not worked on, the only item work on was the dishwasher. Builder indicated that both appliances was part of the ticket.
Professional, knowledgeable, and patient and personable.
K, A, G. - Manor, TX
Great experience. Not many people are patient with elderly folks. Matthew was. Thank you for being kind to my Mom.
Emily - Manor, TX
Matthew did a great job, and was informative!
Michael - Manor, TX
Daniel - Manor, TX
Gina - Manor, TX
Great service!!!!! Professional and courteous employees!
Thorough and professional
Krista - Manor, TX
Matthew went the extra mile in troubleshooting our washer's issue. He was able to get the parts ordered and installed as soon as possible. Very pleased with Matthew and Appliance Express!
Rudy - Manor, TX
Appliance Express quickly made contact, scheduled my appointment, and addressed my issue. Andy showed up as scheduled. He was professional, courteous, and appeared to proudly like his job. He was efficient and quick in completing the service. He explained exactly what he did. I appreciated that. Thank you, Andy! Great job!
MICROWAVE WHIRLPOOL WMH32519HB4 Arrived onsite for microwave light issues. Upon inspection found safety issue. Found that the light socket shorted causing the bulb base to break inside. Customer could not safely replace bulb. Had to unplugged unit disassembled base to access housing cavity and remove housing to correct the issue. Unit is no longer a safety issue. Job complete
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite to replace previously diagnosed parts. Replaced drain pump, pump and motor and control. Tested unit and unit is functioning properly. No leaks present at this time. Job complete"
RANGE WHIRLPOOL WFC150M0JB0 "Arrived onsite for range burner issue. Inspected burners, receptacles , and wiring. All checked good. Was a one time occurrence. Recommended cleaning burners to prevent residue from igniting, and also using the correct size pot/pan for burners. Customer also had a complaint about the oven door handle having a scuff mark. Part number W11039085 (handle assembly, black). ; saved tckt"
REFRIGERATOR GE GTS18WCMDRWW Arrived onsite for refrigerator not cooling in FC or RC. Upon arrival unit was plugged in. No fans or compressor running. Verified voltage incoming at 123vac. Checked compressor windings and checked good. Accessed defrost timer and was stuck in position. Replaced timer and unit turned on but compressor would not turn over. Checked relay and was faulty. Replaced relay and unit starting with no problem. Unit began to cool. Job complete
MICROWAVE MAYTAG MMV4205DS0 Arrived onsite for microwave not working. Upon inspection found interlock was broken. When door was shut left in open position and shorted fuse. Replaced interlock kit and fuse. Tested unit and unit is functioning properly. Job complete
WASHER MAYTAG MVWB765FW3 "Arrived onsite for washer making noise. Upon inspection found stored error code for off balance load. Tested unit and in spin cycle unit was very loud. Removed agitator and inner basket to inspect. Found that splines on basket barring were worn. Will need basket replaced. Ordering Inner basket, gearcase just in case shaft was damaged. Also ordering suspension rods due to off balance loads. Requesting 2 hr for tech to complete repair. Office to reschedule ; ordrng 1 2HR (2HR) and 1 W10811957 (spin basket) and 1 W11130359 (suspension) and 1 W11393685 (GEARCASE )"
DRYER WHIRLPOOL WED8500DC1 Arrived onsite for dryer taking multiple cycles to dry. Upon arrival put unit in diagnostics and found stored error codes for F4E3 restricted air flow. Used digital reader and confirmed poor air flow. Recommended cleaning out dryer hose and duct to exterior. Job complete
RANGE WHIRLPOOL WFE550S0HZ1
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite to replace previously diagnosed parts. Replaced both drain hoses and drain motor. Did not correct the issue. The drain motor seems to kick on but no water is being drained out. Drain motor missing plastic piece, will order another. Unit will not drain after cycle but Seems like if you hit drain again the unit will drain. Going to order pump and motor, drain pump and control. ; ordrng 1 W10876537 (drain pump) and 1 W11085683 (pump&motor) and 1 W11306302 (cntrl-elec)"
DISHWASHER AMANA ADB1400AGB1 "Arrived onsite for dishwasher not dispensing rinse aid. Upon inspection found drying aid dispenser not functioning. Replaced dispenser, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for washer making noise during cycle. Upon inspection found bolt to wash plate loose, Wash plate was not secure making rattling noise during agitation. Secured wash plate and tested. Unit is functioning properly. Job complete"
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for dishwasher draining issue. Upon inspection found sitting water in tub. Activated drain cycle but did not function. Need to replace drain motor and inspect drain line. Office to reschedule ; ordrng 1 8269144A (drain hose) and 1 W10876537 (drain pump)
REFRIGERATOR WHIRLPOOL WFE515S0JS0 "Arrived onsite for range error code. Upon inspection found range with F1E0 error, internal board failure. Will need main board replaced. Ordering main board and office to reschedule. ; ordrng 1 W11316353 (cntrl-elec)"
RANGE WHIRLPOOL WFG550S0HZ2 Arrived on site for range broken glass on oven door. Arrived on site and found no damage to door. Asked customer about issues and there is no known issues with door at this time. Instructed customer on use and care and practice for best performance. No gas leaks present at time of service.
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site for range dent in panel. Inspected unit and found panel control panel dented. Removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
RANGE ESTATE TGP305TQ1 Arrived on site for range oven not heating. Tested and inspected unit and found failed igniter.Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
DISHWASHER AMANA ADB1400AGS1 "Arrived onsite for dishwasher dispenser not operating properly. Replaced dispenser, tested unit and unit is functioning properly. Job complete"
DISHWASHER AMANA ADB1400AGB3 Arrived onsite for dishwasher not working. Upon inspection found loose connections at junction box. Secured connector. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for dishwasher not drying. Drain function is working properly. Upon inspection found heating element not coming on. Upon inspection found loose connector to heating element. Secured connector and re tested. Unit is functioning properly. Job complete
RANGE WHIRLPOOL WFG550S0HZ2 "Arrived onsite for range burner issue. Upon inspection found burner caps were placed incorrectly. Secured caps, tested unit and unit is functioning properly. Job com"
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range issues. Upon arrival customer informed that anti tip bracket not properly installed and right knob not working properly. Tested and inspected unit and found a to tip bracket installed and cracked knob. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
RANGE AMANA AER6303MFB2 Arrived onsite to replace failed badge plate. Replaced badge plate. Job complete
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived onsite for dishwasher not turning on. Upon arrival unit did not have incoming power. Breaker was tripped. Flipped breaker, and tested unit. No stored error codes and diagnostics passed. Noticed that junction box was loose and had partially exposed wire. Secured connections and remounted box. Tested unit again and was performing as designed. Job complete"
WASHER MAYTAG MVWB855DC0 Arrived onsite for washer making squeaking noise during agitation cycle. Tested unit in diagnostics and all passed. Tested individual spin and agitation cycles and did hear a slight squeaking sound on fast agitation. Removed wash plate and re-tested. Sound seemed to go away. Will order replacement wash plate. Office to reschedule ; ordrng 1 W10902814 (washplate) and 1 WPW10249633 (screw)
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived onsite for refrigerator freezing food in RC. Upon inspection found refrigerator temperature around 20 degrees freezing food in the top two sections. The diffuser had ice buildup around vent. Removed diffuser cover and tested thermistors. Thermistor was out of range reading 4.72 k ohms at 20 degrees. Replaced diffuser, control UI and main control. After part replacement allowed fridge to come to temperature. During test, cooling seemed to cut off at 37 degrees. Unit seems to be cooling properly. Job complete"