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for Manor, TX
Amy - Manor, TX
We are very happy with the service we received from Appliance Express. Everyone that we dealt with were friendly, communitive, knowledgable and prompt. I felt they went out of their way to make us happy.
Kathryn - Manor, TX
Joseph was very knowledgeable. I’d highly recommend him to anyone that needs appliance repairs.
Excellent and professional service
Idowu - Manor, TX
Lee - Manor, TX
Honest quick evaluation of problem and quick fix
Evelyn - Manor, TX
Samantha - Manor, TX
I have used Appliance Express twice, and both times I had 0 issues. The experience was great, the technicians were knowledgeable, polite and prompt.
Tom - Manor, TX
Thank you Wesley! Happy New Year!
Xong - Manor, TX
Teresa - Manor, TX
Came in went right to work and I was up an running in no time. The guys were informative, respectful, and patient due to my many questions. The only thing I suggest is makes sure the handles to refrigerate in even before leaving. I did not catch till after they left.
Joseph - Manor, TX
The tech did the job quickly and efficiently. He was polite and did a great job.
Service provided excellent.
Jeff - Manor, TX
Repair was successful and Joseph provided much useful information about other Whirlpool appliances in the house.
Michael - Manor, TX
Great customer services
Trung - Manor, TX
Mary - Manor, TX
Tech Joseph was great. Very informed, thorough & prompt
Fabio - Manor, TX
WASHER WHIRLPOOL WTW4855HW1 Arrived on site to diagnose a washer that is squealing in spin. Tested unit and found gear case making abnormal noises. Replaced gear case and Cam assembly. Tested unit and found slight improvement but it is still making abnormal noise. Motor will need to be replaced to complete repairs. Return date is set for 3/7/19.; ordrng 1 W10832724 (drive motor)
OVEN WHIRLPOOL WOS51EC0AS03 "Arrived on site to diagnose an oven that has a lower liner that is chipping. Found unit fully functional and damage to be only cosmetic. Damage the whiners occurred to heat wear, And due to large surface area being shipped using enamel pen is not possible. No repairs can be done at this time and damage is purely cosmetic."
RANGE WHIRLPOOL WFG540H0ES0 "Arrived on site for the unit has a gas leak. Tested the unit and use the sniffer tool And unable to detect any gas. Used bubble solution and did not find a gas leak. Per the gas company the gas leak is coming from the left front burner only. Also found all the knobs are cracking and breaking due to thermal heat and the customer would not be able to turn on or off the burners. will need to order five knobs, left front burner, left front gas valve, and orfice holder. ; ordrng 5 W10766544 (knob)s and 1 W11197500 (ORFICE HOLDER LF) and 1 WPW10279615 (valve-brnr LF) and 1 WPW10515455 (burnr-head LF)"
OVEN WHIRLPOOL WFG320M0BB2 Arrived on site to diagnose a range with an oven that will not operate. Found regulator oven on off switch in the off position. Reset switch to proper position and tested unit. Found all is functioning properly at this time.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found compressor was not plugged in from factory causing unit not to run properly. Rewired compressor properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site to diagnose a range with a loose handle. Found internal mounting screws for handle assembly loose. Tightened handle screws and tested unit. Found all is functioning properly at this time.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site to replace the compressor support bracket,two rollers and two rivets. Replaced all parts and tested the unit. Unit works properly and job complete."
MICROWAVE GE PEB9159SJ2SS And on site for the unit display is not working properly. Found the numbers are not readable. Open the part and found it is the wrong color and the wrong control board. Will need to research the control panel and inspect the part before scheduling.; ordrng 1 CNOTE (TECH2VERIFY VERIFY) and 1 RESEARCH (PANEL CONTROL )
WASHER WHIRLPOOL WTW7500GW2 "Arrived on site for “washer will not fill or spin” complaint. Inspected unit and found hot water turned off(F8E1). Unit had F0E3 error code. Unit had been overloaded, previously. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
REFRIGERATOR WHIRLPOOL WRS555SIHB00 On site for the unit is still not making ice. Tested the unit and found the icemaker is empty on the tray. Called Whirlpool Sr#7724236626 And advise that the fill tube is frozen. Will need to order the freezer door. Office will need to reschedule the customer.; ordrng 1 LW11026427 (FREEZER DOOR BLK)
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for the unit is leaking water. Found the water leak is coming from the drain pump. Found the drain pump is not attaching to the sump and motor properly. Replaced the sump and motor and drain pump. Tested the unit and unit is working properly. All water connections were dry at the time of service.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site for the unit left rear corner will not go level. Tested the unit and found the compressor support tray is bent on the left side. Unit will need a new compressor support tray and will use the rollers and rivets on the next visit. Will need two hours to complete the repair and a second man due to the unit must be laid down. No water connections to the units. Office will need to contact the customer and reschedule.; ordrng 1 CNOTE (2MAN) and 1 CNOTE (2 HRS)
WASHER MAYTAG MVWX655DW1 Arrived onnsite and found jammed drain. Removed and replaced drain pump. All ch is good. Unit is operating leak free.
MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived on site for “burning smell and very loud” complaint. Per my previous diagnosis, removed and replaced transformer, magnetron, capacitor and diode. Remounted and tested unit. Unit is performing as designed."
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site and installed n ew icemaker. To repair failed motor. Unit is now operating as designed.
DISHWASHER WHIRLPOOL MDB8959SFZ4 Arrived onsite and found unit valve leaking. Replaced valve. Still leaking from inlet hose threading. Advised customer on status and recommended hose replacement. Left water off. New install.
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site and installed new control to repair lighting. All checks good.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for door issue. Found fresh food door not sealing correctly and uneven adjusted door hinge and roller checked door seal good door even with freezer.
MICROWAVE WHIRLPOOL WMH31017HS Arrived onsite and repaired microwave without parts.
COOKTOP WHIRLPOOL WFG515S0ES1 Arrived on site and repaired ignition problem with cap kit
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 #sr 7724143550Arrived on site and found no sounds. Could not replicate symptom. Changed defrost cycle to 8hr per techline. Advised techline on findings. Used sealer per techline.
DISHWASHER WHIRLPOOL MDB8959SFZ Arrived on site to test for unit and we had wrong address. Office will reschedule. ; saved tckt
MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived on site for “unit smoking and making loud noises with no heat” complaint. Inspected unit and found diode burned and burned through transformer wire to cap. Will need to remove and replaced transformer, magnetron, capacitor and diode. Was sent with all parts, but diode. Ordering new diode. Return for repairs on 02/15.; ordrng 1 W11256462 (DIODE)"
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Arrived on site for “rusted freezer door and bent handles” complaint. Per my previous diagnosis, removed and replaced freezer door and all handles. Unit is performing as designed. No leaks detected, at time of service."
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for unit turning off and water damage. Found no heavy damage on site. Customer claims had company in to clean tile floor and will be receiving an invoice. Also found freezer door stained from ice melting. Tried to clean with hot water and did not succeed. Customer refused to use products on unit. Took all pics. Unit was not running when arrived. Unplugged unit, replaced control, inverter and UI for safety. Unit than powered on and ran as designed. No leaks on. Site . Advised cust on door needs to be approved and will take up to 6 weeks"