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for Manor, TX
Professional, knowledgeable, and patient and personable.
K, A, G. - Manor, TX
Great experience. Not many people are patient with elderly folks. Matthew was. Thank you for being kind to my Mom.
Emily - Manor, TX
Matthew did a great job, and was informative!
Michael - Manor, TX
Daniel - Manor, TX
Gina - Manor, TX
Great service!!!!! Professional and courteous employees!
Thorough and professional
Krista - Manor, TX
Matthew went the extra mile in troubleshooting our washer's issue. He was able to get the parts ordered and installed as soon as possible. Very pleased with Matthew and Appliance Express!
Rudy - Manor, TX
Appliance Express quickly made contact, scheduled my appointment, and addressed my issue. Andy showed up as scheduled. He was professional, courteous, and appeared to proudly like his job. He was efficient and quick in completing the service. He explained exactly what he did. I appreciated that. Thank you, Andy! Great job!
Unacceptable time for repair
Brigid - Manor, TX
I had to wait over : weeks for a part, and then wait for installation. It took so long they were going to get me a new range but miraculously the part came in ( not to mention I had to call them because it was taking so long). It was very costly having to eat out for a month while your husband is out of work. Unacceptable
andy great guy
Nora - Manor, TX
great service awesome guy andy 5 stars
Great customer service
Gina - Manor, TX
Andy is so polite and professional
Kathleen - Manor, TX
Gina - Manor, TX
Alin - Manor, TX
Everything was great. My refrigeration needed some attention and Scott was fast & answered all my questions.
Quick and great service!
Tomas - Manor, TX
Great service and very nice technician
James - Manor, TX
Very professional and affordable
FREEZER GE DSE25JSHECSS "Arrived onsite for not freezing in FC and not making ice. Upon inspection found evaporator with irregular frost pattern. No frost was present on the upper portion of the evaporator coils. Unit has a Sealed system issue. Will need to order and replace compressor, evaporator, overload, dryer and access valve. Also ordering lokring tool and lokrings. Also prep kit and heat shield. Will need sealed system technician scheduled for 2 hours. Need AUTHO. Office to reschedule. ; ordrng 1 NEEDAUTO (NEED AUTO ) and 1 TJ90SF8404 (VALVE ) and 1 WR08X21100 (refrigerator overloa) and 1 WR49X10027 (sxs heatshie) and 1 WR86X25269 (DRYER ) and 1 WR87X10224 (compressor kit egys6) and 1 WR87X29147 (ref evaporator) and 1 WR88X16 (lokprep 65 g) and 2 WR97X10021 (refer 5/16x5/16 strg)s and 1 WX5X1 (lokring tool)"
RANGE FRIGIDAIRE FFGF3012TBA "Arrived onsite for potential gas leak. Used electric and liquid leak detector and could not find leak. Check main line, valve and connections. Notified customer and he recommended I leave the gas supply off until the gas company removed the red tag. Job complete."
DRYER SAMSUNG DV42H5200EP/A3 "Arrived onsite for dryer not drying. Upon inspection found failed heating assembly. Replaced heating assembly, tested unit and unit is functioning properly. Job complete"
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite to replace previously diagnosed parts. Replaced wave guide cover. Tested unit and unit is functioning properly. Job complete
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived onsite for dishwasher not filling with water. Upon inspection found unit was filling with water however the motor was faulty and would not complete a was cycle. Replaced pump and motor, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for ice maker not making ice. Put unit in diagnostics and ran harvest cycle. Ice maker is non responsive through testing. Will need to order and replace W10873791. Office to reschedule. ; ordrng 1 W10873791 (icemaker)
WASHER WHIRLPOOL MVWC465HW2 Arrived onsite for washer shaking excessively. Ran unit in diagnostics and found that the unit experienced unbalanced loads. Instructed customer on proper loading and cycle selection. No leaks present at this time. Job complete
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived onsite for improper latching and error in cycle. Upon inspection found unit was having trouble latching. Replaced latch, tested unit and unit is functioning properly. Job complete."
MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived onsite to replace previously diagnosed parts. Replaced control, socket and bulb. Tested unit and unit is functioning properly. Job complete"
RANGE AMANA AER6303MFB2 "Arrived onsite for cooktop and oven not working. Upon inspection found incoming voltage issues. At L1 to neutral measured 247vac, L2 to neutral 123vac, L1toL2 123vac, neutral to chassis 123 vac. Notified customer to seek electrician to correct issue. Left unplugged for safety. Job complete"
OVEN WHIRLPOOL WFE515S0JS0 Arrived onsite for range oven not heating properly. Ran test to calculate cycle temps and found unit needed calibration. Calibrated unit +25 degrees. Retested cycle temps and found improvement in target temperature of 350. Job complete
RANGE AMANA AER6303MFB2 "Arrived onsite for range not working. Cooktop and bake function not operational. Checked for loose connections, all look good. Took voltage at terminal block. Found L1 with 16.8 vac, L2 with 121 vac and 101 vac across L1/L2. Unit not receiving proper voltage. Customer must seek electrician for incoming power. Job complete."
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site ,replaced control . Oven is not igniting and preheating . No gas leaks detected at time of service. Job complete"
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for burn marks in microwave interior. Upon inspection found burn marks on top cavity and on wave guide cover. Will need to replace wave guide cover. Office to reschedule. ; ordrng 1 W11238817 (WAVE GUIDE COVER )
REFRIGERATOR KITCHENAID KRSC703HPS01 Arrived onsite for IU control not in position. Upon inspection found IU sticking out of place. Accessed UI and repositioned control correctly. Tested unit and unit is functioning properly. Job complete
REFRIGERATOR MAYTAG MFI2568AES Arrived onsite for refrigerator ice maker not making ice and not dispensing ice. Upon inspection found ice maker auger out of place. Realigned auger and unit was functioning correctly. The ice maker was turned off and no ice was being made. Turned on ice maker and watched unit cycle through harvest and fill. Unit is functioning properly. No leaks present at this time. Job complete
DRYER WHIRLPOOL WED4850HW0 Arrived onsite for dryer seal coming off. Upon inspection found seal ripped completely from drum. Will need replacement. Ordering rear drum seal. Office to reschedule ; ordrng 1 W10612022 (rear drum seal)
MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived onsite for electrical smell. Smell was coming from hood light socket The hood light function is not working properly. The control board is not sending proper voltage to socket. The socket showed signs of burn marks. Will need to replace control, socket and bulb. Office to reschedule. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W10892389 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRS315SDHM05 Arrived onsite to replace previously diagnosed parts. Replaced freezer door. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to install previously diagnosed control and socket. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
OVEN WHIRLPOOL RF114PXSB1 "Arrived onsite for range broil element not working. Upon inspection found broil element had failed. Replaced element, tested to 500 degrees. Unit is functioning properly. Job complete"
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for oven not igniting . Replaced igniter , no voltage from control . Ordering control . No gas leaks detected at time of service. Call to set return . ; ordrng 1 W11126814 (cntrl-elec) and 1 WP6610341 (module-spk)"
WASHER WHIRLPOOL WTW8500DC3 "Arrived on site for loads not spinning out . Ran diagnostics got long fill error code . During agitate and spin unit is making a lot of noise . Found stator and rotor covered in oil . Ordering gearcase and slider , AUTHO. No water leaks detected at time of service. Call to set return .; ordrng 1 AUTO and 1 W10734521 (slider) and 1 W11455453 (GEARCASE )"
DISHWASHER AMANA ADB1400AGB3 Arrived on site for for washer not starting . Found float switch misaligned. Straightened out float switch cage . Ran diagnostics . All checked normal . No water leaks detected at time of service. Job complete .
WASHER WHIRLPOOL WTW4855HW1 Arrived on site for washer drain kicking on by self . Ran diagnostics got long fill error code . Called tech line Sr# 7729206440. Tech recommended replacing control . Ran calibration and diagnostics wash.all checked normal . No water leaks detected at time of service. Job complete .